Here on the forums I see a lot of reports like this: According to App Store Connect, I’m an Admin member of a team, but I can’t access the Certificates, Identifiers, and Profiles section of the Developer website for that team. There’s one really common reason for this, namely that this is an Individual team. This is clearly documented in Developer Account Help > Access > Roles and access, which says: If you’re enrolled as an individual and add users in App Store Connect, users receive access only to your content in App Store Connect and are not considered part of your team in the Apple Developer Program. So, if App Store Connect indicates that you’re a team Admin but you can’t access Certificates, Identifiers, and Profiles, it’s critical that you check that this is not an Individual team. To do this: Log on to Developer > Account. Select the correct team at the top right. Scroll down to the “Membership details” section. Look at the “Enrolled as” field. If it says “Individual”, then only the team’s Account Holder can access Certificates, Identifiers, and Profiles. OTOH, if it says something else, like “Organization” or “Enterprise”, then see below. If you’re working for someone else who only has an Individual team, I recommend that you encourage them to update to an Organization team. For advice on how to do that, see Developer Account Help > Membership > Updating your account information > Updating an individual membership to an organization membership. If you can’t access Certificates, Identifiers, and Profiles and you’re absolutely sure that this is not an Individual team, I recommend that you seek formal assistance via Apple > Developer > Contact Us. Share and Enjoy — Quinn “The Eskimo!” @ Developer Technical Support @ Apple let myEmail = "eskimo" + "1" + "@" + "apple.com"

My enrollmet is pending, apple asked to me call them. But I don't know the number and I can't find it in the web page.

Hello, I recently received a Pending Termination Notice for my Apple Developer Program membership. The notice states that my account was identified as having provided false or fraudulent account information, documentation, or representations. I respectfully disagree with this finding. All information and documents I provided to Apple during enrollment and throughout my Developer Program membership are genuine and accurate. I have not intentionally provided false information, fraudulent documentation, or misrepresented my identity. I have complete original supporting documentation available and am fully willing to provide it again to Apple for verification, including identity and other relevant account verification documents. I have already been advised to submit an appeal to the App Review Board within the stated 30-day period, which I intend to do. I would appreciate guidance from anyone who has experienced a similar situation: Is there any additional verification process I should request as part of the appeal? Is there a recommended way to provide supporting identity documents for manual verification? Should I also contact Apple Developer Support in addition to submitting the App Review Board appeal? Is there anything specific that should be included when requesting reconsideration of a Developer Program termination related to Developer Identity? I am fully prepared to cooperate with Apple and provide any documentation necessary to verify the authenticity of my account information. My intention is simply to resolve any misunderstanding or discrepancy and have my Apple Developer Program membership reconsidered after verification. Thank you for any guidance.

Hi, I am still unable to complete my Apple Developer Program enrollment. My Apple Developer Support case number is 102973696378. Developer Support previously informed me that the issue appeared to be caused by a mismatch between the trusted phone numbers on my Apple Account and my enrollment region. At that time, my account had both a Pakistan (+92) number and a UK (+44) number. Following Apple Support’s instructions, I removed the UK (+44) number several days ago. My Apple Account now only has my Pakistan (+92) trusted phone number, and I am enrolling using Pakistan as my country/region with my Pakistani identification details. However, I am still receiving the same error: “Your enrollment could not be completed. Your enrollment in the Apple Developer Program could not be completed at this time.” Since the phone number mismatch has already been corrected, I believe the previous enrollment attempt or old region information may still be associated with my account. Could Apple Developer Support please manually reset or clear my Apple Developer Program enrollment so I can submit a fresh enrollment? Case ID: 102973696378 I would appreciate any help in getting the enrollment reset. Thank you.

Good day! I'm an individual developer in South Africa completing the EU Digital Services Act trader requirements (Business → Agreements → Compliance). The email verification code arrives every time. The phone verification code never arrives, by SMS or by call, on two different South African mobile numbers, both of which receive SMS normally from other senders. Tried Safari, Firefox private browsing and other browsers. I requested manual verification and opened support case 102972183599 on 22 September. I would like to launch in all regions at once, so this has to be done before I can launch. If this cannot be done online, I've heard of others providing a sworn affidavit signed by a Commissioner of Oaths confirming my name, address, email and phone number, plus proof of address. Could someone from Apple advise how to complete this manual verification, if needed?

Hi everyone, This is my first time enrolling in the Apple Developer Program as an individual, so I’d appreciate some guidance. On Saturday, September 26, I went through the membership purchase process and reached the order acknowledgement page. My account still shows “Pending” and “Purchase your membership.” As of September 28, the $99 transaction was still marked as pending in the cardholder’s bank. I’ve contacted Apple Developer Support and am waiting for a reply. I live in Russia and cannot make this payment with any of my own Russian-issued bank cards. With my friend’s permission, I used their card. I understand that Apple may need additional verification, and I’m happy to provide it privately to Support. Has anyone experienced something similar? Should I continue waiting for the order to be processed, or is there another step I should take? I’d like to avoid placing a duplicate order. Thank you for your help.

Hey everyone, I’m posting here out of pure frustration because there is literally no way left to contact Apple Developer Support. I am completely stuck. I paid the $99 fee via in-app purchase back on May 11th. Right after, I was prompted to verify my identity, and I immediately uploaded the requested documents. Since then, it has been a complete nightmare. If I check my Apple ID "Subscriptions" on my iPhone, the developer subscription actually shows up as ACTIVE and states it will renew next May. This means that 4 whole months have already passed and are actively being counted against my 1-year membership time. But when I log into developer.apple.com, the dashboard still asks me to "Complete your purchase" and pay again. I am not clicking that button because I refuse to be double-charged for the same thing. No refund was ever issued to me, and I haven't been able to use the account for a single day despite a third of my subscription year burning away. Here is what I have tried with zero success: Sent emails with my official Apple receipt showing the deduction. No reply. Received automated "Complete your payment" emails. I replied directly to them with my proof of payment. Ignored. Tried calling the official support phone number during my local business hours. The number is completely unreachable. I have no active account, no refund, and no way to talk to a human. Has anyone found a way to escalate this kind of issue? Any help from an Apple representative here would be highly appreciated. Enrollment ID: 59C6KKFZNM

Dear Apple Developer Support and Community, I am writing to bring attention to an unresolved enrollment issue that has persisted for over two months without any meaningful progress or communication from Apple. The Issue: My organization's Apple Developer Program enrollment has been stuck in "processing" status since July 27, 2026. Despite multiple contact attempts—including emails and a phone call on September 17, 2026—there has been no resolution or even proper explanation for the delay. Timeline: July 27, 2026: Organization enrolled and fee paid July 27, 2026: Documents uploaded after identity verification request September 17, 2026: Called Apple Developer Support (no concrete action taken) Today: Posting here as last resort Enrollment Details: Case ID: 20000152256511 Organization: M3 GLOBAL MEDICARE LLP Country: India Status: Processing (stuck for 64 days) Documents: All uploaded, no requests for additional info Key Questions I Need Answered: Why is there no communication from Apple regarding processing status? Have my documents been received and verified? What is the reason for this extended delay of over two months? When can I expect my account to be activated? Is there a senior support specialist who can look into this? Business Impact: This delay is critically impacting our organization's ability to: Launch applications on the App Store Meet business commitments Proceed with our product roadmap Request for Apple Staff: Please review case ID 20000152256511 and provide: Current status of my enrollment List of received and missing documents (if any) Specific date when account will be activated Direct contact person for escalation I appreciate the community's support and Apple's attention to this urgent matter. You can contact me through my Apple Developer account or via Apple Support channels. Thank you, Dinesh Kumar M3 GLOBAL MEDICARE LLP

Title: Unable to enroll in the Apple Developer Program through the app or website Hi, I’m trying to enroll in the Apple Developer Program with my Apple Account, but I’m blocked on both the app and the website. I signed in to the Apple Developer app and completed the account profile questions. In the Account tab, “Enroll Now” is greyed out. Below it, I see: “Enrollment through the Apple Developer app is not available for this Apple Account. Visit https://developer.apple.com/programs/enroll/.” When I open the enrollment page in Safari and try to continue, I get: “We are unable to process your request. An unknown error occurred.” My Apple Account is set to Canada. Could that be related, or is there something else I need to check on my account? Has anyone encountered these two errors together and found a way to resolve them?

I had logged into my mac with my Apple ID. Then, I downloaded the Apple Developer App and signed in with my other Apple ID and I purchased an Apple Developer Program membership from the Developer app yesterday. The payment was completed successfully, and I have received the receipt and confirmation in my first Apple ID which I had logged into my Macbook. When I check account.apple.com, the Apple Developer subscription shows as active. However, when I sign in to developer.apple.com with the both of my accounts, it still shows “Enroll today” instead of showing my Developer Program membership. I also do not have access to Membership Details, Team ID, Certificates, Identifiers & Profiles, or the other Developer Program resources. I have contacted the support but they are so lazy to reply. Also they do not seem to be understanding the problem. Could someone help me?

Our company domain datario.sk is rejected by Apple as an invalid email address. This happens in multiple Apple systems: at account.apple.com when adding an address, and in the Developer Program enrollment work email step. The rejection appears in the form immediately, before any email is sent. No request ever reaches my mail server — my hosting provider checked the logs and found no connection attempt from Apple's servers at all. MX and SPF records are valid and all other senders (Google, Stripe, Dun & Bradstreet) deliver normally. The address datario [at] datario.sk is the sign-in address of this Apple Account and previously worked without any issue, so something changed on Apple's side. Developer Support has investigated this since mid-August (case 20000137748005, engineering ticket INC103315840). I provided identity and company documents and screen recordings requested by engineering. The conclusion was that no issue was found on Apple's side, and I was directed to AppleCare, where the only contact option available in my region is a phone call. Our Android app has been live on Google Play for weeks; the iOS version cannot be released because enrollment is blocked. Is there anyone who can check whether datario.sk is on a suppression or block list in Apple's systems?

Hi, I started my enrollment in the Apple Developer Program in August 2026, but the process has been stuck under review since then (Enrollment ID = NUD4NCB2LZ) When I check my enrollment status, I’m still asked to wait for the review to be completed, but I haven’t received any updates or requests for additional information. A couple of weeks ago, I also contacted Apple Developer Support by email to ask about the status of my enrollment, but unfortunately I haven’t received a response yet. It has now been more than a month since I started the enrollment process, and I’m not sure if there is anything else I need to do on my side. Has anyone experienced a similar delay recently? Is there another way to contact Apple Developer Support or request a review of the enrollment? Any advice would be appreciated. Thanks!

Hello, We are currently trying to complete the Apple Developer Program organization enrollment for Rabo Trading Limited, but the enrollment has now been pending for approximately two months. Enrollment ID: 225W46ZVL6 Our original enrollment-related support case is Case 20000118314959. Through this case, a Senior Advisor from Apple Developer Support contacted us and requested additional documentation to verify the legal authority of our director and the principal place of business of the company. We submitted the requested signed documentation through Apple’s secure file upload system on August 10, 2026. The document included the requested authority confirmation, company address, telephone number, enrollment ID, case number, director information, title, contact details, and signature. Since submitting the requested documentation, we have received no further response or update regarding the enrollment review. Because we were unable to obtain any response, we subsequently opened two additional Apple Developer Support cases: Case 20000152530724 Opened on August 31, 2026, with an additional follow-up on September 2, 2026. Case 102955765663 Opened on September 7, 2026, with an additional follow-up on September 9, 2026. Unfortunately, we have received no response at all to either of these additional cases. We were therefore unable to establish any communication with Apple Developer Support through these requests. We also requested telephone support / a callback regarding the enrollment, but no callback was received. At this point, more than six weeks have passed since we submitted the additional documentation specifically requested by Apple, and the overall enrollment process has been pending for approximately two months. We currently have no indication whether the enrollment is still under review, whether the submitted documents are awaiting verification, whether the case is waiting for action from a specific review team, or whether any additional action is required from our side. Could an Apple Developer Support representative please review the status of Enrollment ID 225W46ZVL6 and the original Case 20000118314959, or advise us on how this enrollment can be escalated to the appropriate review team? For reference, the related support cases are: 20000118314959 – Original enrollment case 20000152530724 – Follow-up support case, no response received 102955765663 – Follow-up support case, no response received We are ready to provide any additional documentation or verification immediately if required. Thank you for your assistance.

Hi, I’m trying to complete an organization enrollment for Rocket Pixel Labs Inc., but the enrollment appears to be stuck. I originally submitted Apple Developer Support case number 102961063244. Then a second request, case number 102965530664, referencing the original because I had not received a response. Apple sent a bank verification email at approximately 10:30 PM, but the verification link was only valid for 10 minutes. Because it arrived so late at night, I may have already been asleep, and we don’t normally monitor our business email that late. By the time I saw the email, the 10-minute window had already expired. I requested that the bank verification be resent so I can complete enrollment, but I haven’t received a response to either case. There’s also currently no phone or callback option available to me on the Apple Developer Support contact page. Could an Apple Developer Support representative please review these cases and resend the bank verification request so that I can complete enrollment? Thank you.

Our Apple Developer Program organization enrollment has been stuck in Pending since September 15, 2026. The $99 membership payment was successfully processed and has fully settled. The Apple order page now shows “Enrollment Complete” and “Electronically Delivered,” but the Developer account remains Pending and we still do not have access to the Developer Program. The order originally indicated that processing could take up to 48 hours, but it has now been seven days. We have contacted Apple Developer Support and have open support cases, but responses have been significantly delayed. Has anyone experienced the same situation where the membership was successfully paid and electronically delivered, but the Developer account remained Pending? If so, was Developer Support required to manually activate or link the membership? Any guidance from someone who has experienced this would be greatly appreciated.

Our organization enrollment has been stuck on "Purchase your membership — complete your purchase now" for over three weeks, despite a fully settled payment confirmed by Apple's own invoice. We have received no meaningful response across multiple support cases. What we have tried: Three payment attempts across two cardholders, using cards confirmed working internationally and within the App Store itself Multiple support cases (102967185439, 102951154946, 20000139412498), no resolution Phone callback is not offered for our region, so that escalation path is unavailable to us Emailed Apple Developer Support directly multiple times, no reply This is clearly not a payment issue — Apple's own invoice confirms the charge is complete and settled. This appears to be a backend provisioning failure where the completed payment has not been linked to our verified enrollment. We are a legitimate registered business with a valid D-U-N-S number. Our app is already live on Google Play and Huawei AppGallery — Apple is the only platform where enrollment has failed to complete, and it is blocking our launch. Requesting: escalation to the enrollment/payment team to manually review Enrollment ID K36V8XF97H against confirmed payment invoice MD07881249 and complete our account activation. Happy to provide any verification details needed. If anyone from Apple Developer Relations can help escalate, or if any developer has resolved a similar backend-linking issue, we would greatly appreciate it.

Apple Developer Team, please help review my enrollment. My payment has already been charged and I received the official invoice, but my Developer Program enrollment is still pending. I have contacted Apple Developer Support multiple times but have not received any response. Please help check my case and provide an update. Thank you.

It is really funny that Apple Developer Program charged me the enrollment fee, but my account was never approved. My enrollment remained pending for a long time, and then the pending status was suddenly removed and I was asked to enroll again. I have already contacted Apple Developer Support several times, but I still have not received a clear solution. This issue has been delayed for a long time, and until now my account is still not approved even though the payment was already charged. I really need Apple Developer Support to properly investigate my enrollment, confirm the payment that was charged, and provide a clear solution instead of asking me to start the enrollment process again. I understand that personal credentials and payment information should normally not be shared publicly. However, because it has been very difficult to get proper support from Apple and my issue has remained unresolved for a long time, I decided to post the invoice as proof that the Apple Developer Program payment was already charged. I have tried contacting Apple Developer Support multiple times, but I still have not received a clear solution regarding my enrollment.

Hello everyone! I've run into an issue with my Apple Developer account enrollment and am hoping for some advice from anyone who might have experienced this. On September 16, My order ID (MML57TZM9S) I paid for the annual subscription. The funds were successfully deducted from my card, and I received the official receipt from Apple confirming the purchase. However, my developer account is still inactive, and the system displays an error message indicating that the enrollment could not be completed at this time. Here is my current situation: My account is registered in Uzbekistan, so the automatic callback option in support is not available. I have already submitted a request via the contact page form, attached a screenshot of the payment receipt, and asked them to either activate my account or call me back. I received a confirmation from support with Case ID 102970413444. I am now in waiting mode.

Hi everyone, I’m having a pretty frustrating issue with my Individual Apple Developer Program enrollment and I’m wondering if anyone has experienced something similar. My enrollment has been stuck in Pending since August 3. The Apple Developer app couldn’t verify my identity because, for some reason, it only offers Driver’s License as a document type. I don’t have a compatible license, so Developer Support asked me to upload my valid passport through their secure upload page for manual verification. I did that, and on August 19 a Senior Advisor told me that my information was being reviewed. Since then I’ve followed up several times, but I haven’t received any meaningful update. My support case is still open: Case ID: 20000126998264 There’s also a strange payment issue. My first €99 membership payment went through successfully, but Apple later cancelled the order. I recently tried paying again through the web enrollment page. Apple now shows an authorization error saying that my bank declined the transaction. I contacted my bank, though, and they confirmed that they never received an authorization request for the €99 transaction at all. There isn’t even a failed payment attempt in their system. So it seems like the payment is being rejected somewhere before it reaches the card issuer. At this point I’m not sure whether the payment problem is related to the pending manual identity review, a stuck enrollment/payment state, or something else on Apple’s side. Has anyone run into this combination before? If someone from Apple Developer Support sees this, I’d really appreciate it if you could take a look at Case 20000126998264 or let me know what I should do next. I’m happy to provide any additional verification or documentation that’s needed. Thanks!

Hello. I was trying to build a project on my Macbook via XCode and came across the message: "Communication with Apple failed. Your maximum App ID limit has been reached. You may create up to 10 App IDs every 7 days". Is there a solution to this? I don't know how much the prices are but I don't think I can afford it. What can you suggest to continue building projects with a free account?