Apple Developer Program

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Create and deliver software for users around the world on Apple platforms using the the tools, resources, and support included with Apple Developer Program membership.

Apple Developer Program Documentation

Posts under Apple Developer Program subtopic

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Team Member Can’t access Certificates, Identifiers, and Profiles
Here on the forums I see a lot of reports like this: According to App Store Connect, I’m an Admin member of a team, but I can’t access the Certificates, Identifiers, and Profiles section of the Developer website for that team. There’s one really common reason for this, namely that this is an Individual team. This is clearly documented in Developer Account Help > Access > Roles and access, which says: If you’re enrolled as an individual and add users in App Store Connect, users receive access only to your content in App Store Connect and are not considered part of your team in the Apple Developer Program. So, if App Store Connect indicates that you’re a team Admin but you can’t access Certificates, Identifiers, and Profiles, it’s critical that you check that this is not an Individual team. To do this: Log on to Developer > Account. Select the correct team at the top right. Scroll down to the “Membership details” section. Look at the “Enrolled as” field. If it says “Individual”, then only the team’s Account Holder can access Certificates, Identifiers, and Profiles. OTOH, if it says something else, like “Organization” or “Enterprise”, then see below. If you’re working for someone else who only has an Individual team, I recommend that you encourage them to update to an Organization team. For advice on how to do that, see Developer Account Help > Membership > Updating your account information > Updating an individual membership to an organization membership. If you can’t access Certificates, Identifiers, and Profiles and you’re absolutely sure that this is not an Individual team, I recommend that you seek formal assistance via Apple > Developer > Contact Us. Share and Enjoy — Quinn “The Eskimo!” @ Developer Technical Support @ Apple let myEmail = "eskimo" + "1" + "@" + "apple.com"
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Feb ’26
PERSONALIZATION AND COMMUNITE DEV CREATION IN THE NAME OF MY RIGHTS OWNERSHIP
PROVIDE TRACKS OF THE CREATION OF ILLEGAL PERSONALIZATION PRIVACY AND DEVPOLOVER PLATFROM BUSINESS COMMUNITY WHERE IT WAS CREATED AND WHEN IT WAS CREATED. PROVIDE A VERY ACCURATE DATE, TIME, DEVICE, LOCATION AND DO NOT LOSE THE TRACKS OF THE PERPETRATOR WHO IS CLAIMING TO BE THE OWNER OF THE RIGHTS OF THE ACCOUNT OWNER OF MY DATA THAT WAS OBTAINED, THANK YOU.
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Unable to Purchase Apple Developer Program Membership - India Region
Hello, I am trying to enroll in the Apple Developer Program as an Individual developer from India. My enrollment status shows: OM (Pending) When I try to complete the membership purchase, I receive the following errors: "Your Purchase Could Not Be Completed" "Unable to Purchase. This item is currently not available in your country/region." Details: Country/Region: India The payment is not being charged, and the enrollment remains in Pending status. Has anyone experienced this issue recently, and what steps were required to resolve it? Thank you.
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Enrollment Issue
Dear Apple Developer Support Team, I am writing to request a review of my Apple Developer Program enrollment status. I recently completed the required identity verification process and submitted all requested documents. I also received an email indicating that I could proceed with enrollment. However, when continuing the enrollment flow, I was informed that the account cannot be provided at this time, without any additional explanation. I would appreciate it if you could kindly: Confirm whether my Apple ID is eligible for enrollment Clarify if any further action is required from my side Advise whether I may reattempt enrollment or if there is any restriction on my account I understand that certain decisions may be based on internal review criteria; however, I would be grateful for any guidance on how to proceed so I can complete enrollment successfully and continue development activities, including TestFlight distribution. Thank you for your time and assistance.
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App Store Connect Error 422: ENTITY_UNPROCESSABLE.BETA_CONTRACT_MISSING for 'Hairmakeapp'
Hello Support Team, We are encountering a blocking issue while trying to submit/manage our app, Hairmakeapp. The system returns a 422 Unprocessable Entity error code preventing us from proceeding. Error Details: App Name: Hairmakeapp Error Code: ENTITY_UNPROCESSABLE.BETA_CONTRACT_MISSING Status: 422 Message: "Beta contract is missing for the app. Beta Contract is missing." Full JSON Payload: JSON { "errors" : [ { "id" : "***", "status" : "422", "code" : "ENTITY_UNPROCESSABLE.BETA_CONTRACT_MISSING", "title" : "Beta contract is missing for the app.", "detail" : "Beta Contract is missing." } ] } Steps Taken: Checked the "Agreements, Tax, and Banking" section in our Account, and all master agreements appear to be accepted and active. Verified that the Account Holder has signed the latest terms. Could you please verify if there is a pending or stuck Beta Agreement/Contract on your end for Hairmakeapp that needs to be triggered or refreshed? Thank you for your prompt assistance, as this is currently blocking our testing/release schedule. Best regards,
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Signing up to Apple Developer account issues
Did anyone run into issues signing up for an Apple Developer account? I have been trying for the last two weeks, so far I tried applying through web, Developer app (iOS, ipadOS and MacOS). I keep getting “Invalid Submission”, throughout the signup process it asks for my driving license, I follow instructions to the dot also license is valid but no luck - I also tried using different devices in case it was a photo quality issue. I have contacted support and after a week they asked me to use the Developer app which I already did. I replied back but no answer so far. Anyone found a work around? I didn’t think that the sign up process would be so buggy
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My enrollment remains in "Pending" status.
I am still experiencing this issue and have not received any response or resolution. My enrollment remains in "Pending" status. Enrollment ID: YM3G97AJVP Details: I completed the enrollment process multiple times. I receive an Order Acknowledgement email every time. No payment is charged. No receipt or order number is generated. My account always returns to "Purchase your membership" / "Continue to Payment". Two-Factor Authentication is enabled. I have tried multiple payment cards and different browsers. I already submitted a support case. Could someone from the Apple Developer Enrollment Team please review my enrollment manually and advise what is preventing the membership purchase from being completed?
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Apple Developer Program Enrollment Stuck – ID Verification Rejected and No Response from Support
Hello, I am posting here as a last resort because I have been unable to get any assistance through Apple Developer Support. Case ID: 102888399005 Timeline: I started the Apple Developer Program enrollment process using the Apple Developer app on my iPhone. I successfully uploaded my ID document. After that, I received a message stating that my identity could not be verified. I submitted a support request to Apple Developer Support. I received a reply from Developer Support, but the response did not address my issue or provide any guidance on how to continue the enrollment process. The status in the Apple Developer app on my iPhone later changed to "ID Verification Rejected". I replied to the existing support case and, after receiving no response for two weeks, submitted a new support request. Several weeks have now passed without any response to either request. The enrollment page on the web now displays the message: "Your enrollment could not be completed." The Apple Developer app for iOS still shows "ID Verification Rejected" In the Apple Developer app for macOS, I am able to start the enrollment process. However, after scanning my ID document, the app either displays a completely black image or crashes immediately. At this point, I have multiple open support requests and an unresolved case, but I have not received any guidance on why my identity verification was rejected or how I can proceed with enrollment. I would greatly appreciate any assistance, guidance, or help in getting this case reviewed by the appropriate team. Thank you for your time. Best regards, Jan Bula
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Apple Developer Enrollment Still Pending After Payment
Hi everyone, I'm wondering if anyone has experienced a similar issue with Apple Developer Program enrollment. I recently completed the enrollment process and the payment was successfully charged to my card. However, my account is still not active, and the enrollment status remains pending. I've already contacted Apple Developer Support, but I haven't received any update yet. Since this account is needed for an ongoing project, I'm a bit concerned about how long the activation process may take. For those who have gone through this before: How long did it take for your account to become active after payment? Did you need to provide any additional information or documents? Is there anything I can do to speed up the process? Any advice or shared experiences would be greatly appreciated. Thank you!
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Enrollment is impossible, Senior Adviser is worthless
I've been trying to enroll for nearly 2 weeks, it initially had an issue with my verification documents, then it said I had an untrusted device. Call the support, walk through steps to confirm devices ... All my devices listed are devices I own - escalate to a Senior Adviser, wait 10 days, for the Senior Adviser to tell me exactly what the "first" adviser told me to ... confirm my devices. I've never had a developer account before, I've had the same Apple ID since the iPhone 3. Currently on another wait for a Senior Adviser to respond worthlessly ... is this how this works ? How is the Senior Adviser the end all be all ? How do they not have phones ? How can I not even file a complaint UNLESS it's to a Senior Adviser ? This is straight bonkers.
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1d
Enrollment stuck in "Pending" for over a week after successful payment — no support response
Hello, My Apple Developer Program enrollment has been stuck in "Pending" status for over a week, even though my payment was completed successfully and I received the official invoice. I have already opened a support ticket through the Contact Us page, but I haven't received any response yet. I'm not able to use a phone callback, so the ticket and this forum are my only channels right now. My app release is blocked until the enrollment is activated. Could a moderator please help check or escalate my enrollment status? I can provide my Enrollment ID and Apple ID privately if needed. Thank you.
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1d
Program Enrolment Stuck
Hello Apple Developer Community and Apple Staff, I am posting here as a last resort after exhausting all official support channels to complete my apple developer program enrollment. Enrollment Details Enrollment Type: Organization / Company Enrollment ID: 9D47L42329 Legal Entity: Jaglen Platforms Private Limited Address: 204 Sapphire Chambers, Frist Floor, Suite # 1075, Baner Gaon, Haveli, Pune, Maharashtra 411045, India Timeline Completed the enrollment form as an organization on April 8th, 2026 Added funds to Apple Account for the membership fee on April 20th, 2026 The Apple Developer app now shows a "Continue your enrollment" button, but clicking it displays: "Please contact support" Contacted Apple Developer Support and was kept on hold / in correspondence till May 22nd and then no response. On their last email on May 22nd, Support has now informed me they are unable to help with this issue for one or more reasons. What I have already tried Multiple support contacts via the Apple Developer contact form Phone support through the developer support line Waiting through the standard processing period Shared screen recordings with Apple support Rechecked the D-U-N-S number is correct and active (used the same number to publish app on Play Store) Ensured the same Apple ID is used inside System settings and the Developer app Current Situation The enrollment is completely blocked. I cannot proceed forward or backward. The funds are loaded, the form is complete, but the system will not let me continue and support has closed the door. This is blocking our ability to publish on the App Store and is impacting active business commitments. I am formally requesting that an Apple staff member: Review our enrollment case manually Identify what is causing the "contact support" block on the Continue button Provide a path to resolution or next steps I hope posting here may give us some guidance. Thank you for any assistance.
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1d
Unknown Program Enrollment Status
Hi, I applied for our Business Account over a week ago and I've had no update on this. This was my second submission as we had to update our website. I am now clueless as to the status of this application. I can't see anything on the account that tells me whether it's pending or being reviewed, nothing. I'm getting no responses to my emails, and the support call left me sat on hold for an hour with no contact with a human or bot. I would be very greatful for an update on this asap as our app launch is now delayed as a result. Case ID: 20000117373256 Enrolment ID: LQYRHTY74W
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1d
Urgent Request to Transfer Account Holder Role for Expired Apple Developer Organization Account
Hello Apple Developer Support, Our Apple Developer Program Organization account has expired around two years ago. We still have access to the existing Apple ID, but the current Account Holder is no longer associated with our company. The new authorized person has already been added as an Admin in the Apple Developer account. We need to transfer the Account Holder role to the new person before renewing the membership. Since invoices generated for the account should reflect the current authorized Account Holder’s details, we need to update the Account Holder information before proceeding with the renewal process. This is an urgent request, as our app has not been available on the App Store for a long time and we need to proceed with the required account updates and renewal process at the earliest. I can provide the required account verification details privately through Apple Developer Support. Kindly contact us through the registered developer account. Kindly assist us with the process at the earliest. Thank you.
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1d
Apple Developer Program Enrollment Locked – Maximum Number of Attempts Exceeded
Hello, We are trying to enroll a company in the Apple Developer Program. Unfortunately, during the enrollment process, multiple Apple IDs were used to submit enrollment requests for the same company. All enrollment attempts were made from the same device and network. Now every account shows: “Maximum number of attempts exceeded. Please contact us.” Additional information: We have not reached the payment step. We have not received any enrollment approval or rejection emails. We already contacted Developer Support and were told to wait for a response, but it has been over a week. Questions: Is there a cooldown period before enrollment can be attempted again? Does this indicate an account-level restriction or a company-level enrollment lock? Should we continue using only the earliest Apple ID and wait for Developer Support? Any guidance would be appreciated. Thank you.
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1d
Organization Enrollment Still Processing — Enrollment ID: Organization Enrollment Still Processing — Enrollment ID: R8PRR42WRR
Hello, I am writing to request assistance regarding our Apple Developer Program organization enrollment, which has been stuck on "Your enrollment is being processed" for several months. Enrollment details: • Enrollment ID: R8PRR42WRR • Enrolling as: Company/Organization • Legal entity name: ZORLUTEKS TEKSTIL TICARET VE SANAYI ANONIM SIRKETI • D-U-N-S Number: verified and on file • All requested documents have been submitted We have not received any follow-up communication, additional document requests, or explanation for the delay. We have contacted Apple Developer Support multiple times but have not received a resolution. This delay is blocking us from publishing two business applications on the App Store for our brands. Could an Apple team member please review our enrollment (R8PRR42WRR) and advise on what is required to complete the process? We are ready to provide any additional information immediately. Thank you.
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1d
Team Member Can’t access Certificates, Identifiers, and Profiles
Here on the forums I see a lot of reports like this: According to App Store Connect, I’m an Admin member of a team, but I can’t access the Certificates, Identifiers, and Profiles section of the Developer website for that team. There’s one really common reason for this, namely that this is an Individual team. This is clearly documented in Developer Account Help > Access > Roles and access, which says: If you’re enrolled as an individual and add users in App Store Connect, users receive access only to your content in App Store Connect and are not considered part of your team in the Apple Developer Program. So, if App Store Connect indicates that you’re a team Admin but you can’t access Certificates, Identifiers, and Profiles, it’s critical that you check that this is not an Individual team. To do this: Log on to Developer > Account. Select the correct team at the top right. Scroll down to the “Membership details” section. Look at the “Enrolled as” field. If it says “Individual”, then only the team’s Account Holder can access Certificates, Identifiers, and Profiles. OTOH, if it says something else, like “Organization” or “Enterprise”, then see below. If you’re working for someone else who only has an Individual team, I recommend that you encourage them to update to an Organization team. For advice on how to do that, see Developer Account Help > Membership > Updating your account information > Updating an individual membership to an organization membership. If you can’t access Certificates, Identifiers, and Profiles and you’re absolutely sure that this is not an Individual team, I recommend that you seek formal assistance via Apple > Developer > Contact Us. Share and Enjoy — Quinn “The Eskimo!” @ Developer Technical Support @ Apple let myEmail = "eskimo" + "1" + "@" + "apple.com"
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775
Activity
Feb ’26
PERSONALIZATION AND COMMUNITE DEV CREATION IN THE NAME OF MY RIGHTS OWNERSHIP
PROVIDE TRACKS OF THE CREATION OF ILLEGAL PERSONALIZATION PRIVACY AND DEVPOLOVER PLATFROM BUSINESS COMMUNITY WHERE IT WAS CREATED AND WHEN IT WAS CREATED. PROVIDE A VERY ACCURATE DATE, TIME, DEVICE, LOCATION AND DO NOT LOSE THE TRACKS OF THE PERPETRATOR WHO IS CLAIMING TO BE THE OWNER OF THE RIGHTS OF THE ACCOUNT OWNER OF MY DATA THAT WAS OBTAINED, THANK YOU.
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0
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10
Activity
5h
Apple developer application pending for over a week
Paid and applied a week ago, haven't heard a thing. Have opened a support case as well with no reply. order W1463968175 Please help!
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15
Activity
14h
Apple Developer Program enrollment failed
Hello everyone, I am trying to enroll in the Apple Developer Program but I receive this message: “Your enrollment in the Apple Developer Program could not be completed at this time.” My Apple ID is new and was created about 2 weeks ago. Has anyone faced this issue or knows what could be causing it?
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9
Activity
15h
Follow-up on Apple Developer Account Reactivation
I am writing to follow up regarding the reactivation of our Apple Developer account. We paid the amount requested for the reactivation of the account on the 6 of July and have not yet received any green light to go ahead, please can anyone tell me what to do?
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8
Activity
15h
Unable to Purchase Apple Developer Program Membership - India Region
Hello, I am trying to enroll in the Apple Developer Program as an Individual developer from India. My enrollment status shows: OM (Pending) When I try to complete the membership purchase, I receive the following errors: "Your Purchase Could Not Be Completed" "Unable to Purchase. This item is currently not available in your country/region." Details: Country/Region: India The payment is not being charged, and the enrollment remains in Pending status. Has anyone experienced this issue recently, and what steps were required to resolve it? Thank you.
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2
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99
Activity
15h
Enrollment Issue
Dear Apple Developer Support Team, I am writing to request a review of my Apple Developer Program enrollment status. I recently completed the required identity verification process and submitted all requested documents. I also received an email indicating that I could proceed with enrollment. However, when continuing the enrollment flow, I was informed that the account cannot be provided at this time, without any additional explanation. I would appreciate it if you could kindly: Confirm whether my Apple ID is eligible for enrollment Clarify if any further action is required from my side Advise whether I may reattempt enrollment or if there is any restriction on my account I understand that certain decisions may be based on internal review criteria; however, I would be grateful for any guidance on how to proceed so I can complete enrollment successfully and continue development activities, including TestFlight distribution. Thank you for your time and assistance.
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11
Activity
15h
App Store Connect Error 422: ENTITY_UNPROCESSABLE.BETA_CONTRACT_MISSING for 'Hairmakeapp'
Hello Support Team, We are encountering a blocking issue while trying to submit/manage our app, Hairmakeapp. The system returns a 422 Unprocessable Entity error code preventing us from proceeding. Error Details: App Name: Hairmakeapp Error Code: ENTITY_UNPROCESSABLE.BETA_CONTRACT_MISSING Status: 422 Message: "Beta contract is missing for the app. Beta Contract is missing." Full JSON Payload: JSON { "errors" : [ { "id" : "***", "status" : "422", "code" : "ENTITY_UNPROCESSABLE.BETA_CONTRACT_MISSING", "title" : "Beta contract is missing for the app.", "detail" : "Beta Contract is missing." } ] } Steps Taken: Checked the "Agreements, Tax, and Banking" section in our Account, and all master agreements appear to be accepted and active. Verified that the Account Holder has signed the latest terms. Could you please verify if there is a pending or stuck Beta Agreement/Contract on your end for Hairmakeapp that needs to be triggered or refreshed? Thank you for your prompt assistance, as this is currently blocking our testing/release schedule. Best regards,
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3
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48
Activity
16h
Signing up to Apple Developer account issues
Did anyone run into issues signing up for an Apple Developer account? I have been trying for the last two weeks, so far I tried applying through web, Developer app (iOS, ipadOS and MacOS). I keep getting “Invalid Submission”, throughout the signup process it asks for my driving license, I follow instructions to the dot also license is valid but no luck - I also tried using different devices in case it was a photo quality issue. I have contacted support and after a week they asked me to use the Developer app which I already did. I replied back but no answer so far. Anyone found a work around? I didn’t think that the sign up process would be so buggy
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0
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23
Activity
19h
My enrollment remains in "Pending" status.
I am still experiencing this issue and have not received any response or resolution. My enrollment remains in "Pending" status. Enrollment ID: YM3G97AJVP Details: I completed the enrollment process multiple times. I receive an Order Acknowledgement email every time. No payment is charged. No receipt or order number is generated. My account always returns to "Purchase your membership" / "Continue to Payment". Two-Factor Authentication is enabled. I have tried multiple payment cards and different browsers. I already submitted a support case. Could someone from the Apple Developer Enrollment Team please review my enrollment manually and advise what is preventing the membership purchase from being completed?
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3
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0
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180
Activity
20h
Apple Developer Program Enrollment Stuck – ID Verification Rejected and No Response from Support
Hello, I am posting here as a last resort because I have been unable to get any assistance through Apple Developer Support. Case ID: 102888399005 Timeline: I started the Apple Developer Program enrollment process using the Apple Developer app on my iPhone. I successfully uploaded my ID document. After that, I received a message stating that my identity could not be verified. I submitted a support request to Apple Developer Support. I received a reply from Developer Support, but the response did not address my issue or provide any guidance on how to continue the enrollment process. The status in the Apple Developer app on my iPhone later changed to "ID Verification Rejected". I replied to the existing support case and, after receiving no response for two weeks, submitted a new support request. Several weeks have now passed without any response to either request. The enrollment page on the web now displays the message: "Your enrollment could not be completed." The Apple Developer app for iOS still shows "ID Verification Rejected" In the Apple Developer app for macOS, I am able to start the enrollment process. However, after scanning my ID document, the app either displays a completely black image or crashes immediately. At this point, I have multiple open support requests and an unresolved case, but I have not received any guidance on why my identity verification was rejected or how I can proceed with enrollment. I would greatly appreciate any assistance, guidance, or help in getting this case reviewed by the appropriate team. Thank you for your time. Best regards, Jan Bula
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1
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62
Activity
20h
Apple Developer Enrollment Still Pending After Payment
Hi everyone, I'm wondering if anyone has experienced a similar issue with Apple Developer Program enrollment. I recently completed the enrollment process and the payment was successfully charged to my card. However, my account is still not active, and the enrollment status remains pending. I've already contacted Apple Developer Support, but I haven't received any update yet. Since this account is needed for an ongoing project, I'm a bit concerned about how long the activation process may take. For those who have gone through this before: How long did it take for your account to become active after payment? Did you need to provide any additional information or documents? Is there anything I can do to speed up the process? Any advice or shared experiences would be greatly appreciated. Thank you!
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0
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10
Activity
20h
Still waiting on approval of my Apple developer account
I've registered and paid for Apple developer account on June 2nd and my account is still pending. I've sent an email to Apple support and on June 8th and received a case ID number, but I still haven't received a reply as yet. What do I do?
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3
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106
Activity
20h
Enrollment is impossible, Senior Adviser is worthless
I've been trying to enroll for nearly 2 weeks, it initially had an issue with my verification documents, then it said I had an untrusted device. Call the support, walk through steps to confirm devices ... All my devices listed are devices I own - escalate to a Senior Adviser, wait 10 days, for the Senior Adviser to tell me exactly what the "first" adviser told me to ... confirm my devices. I've never had a developer account before, I've had the same Apple ID since the iPhone 3. Currently on another wait for a Senior Adviser to respond worthlessly ... is this how this works ? How is the Senior Adviser the end all be all ? How do they not have phones ? How can I not even file a complaint UNLESS it's to a Senior Adviser ? This is straight bonkers.
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0
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0
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28
Activity
1d
It is not possible to file a ticket
I cannot file a ticket or ask them to call me. All options end with error. Do you have similar problems? What should I do? Apple is not helping me at all.
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8
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57
Activity
1d
Enrollment stuck in "Pending" for over a week after successful payment — no support response
Hello, My Apple Developer Program enrollment has been stuck in "Pending" status for over a week, even though my payment was completed successfully and I received the official invoice. I have already opened a support ticket through the Contact Us page, but I haven't received any response yet. I'm not able to use a phone callback, so the ticket and this forum are my only channels right now. My app release is blocked until the enrollment is activated. Could a moderator please help check or escalate my enrollment status? I can provide my Enrollment ID and Apple ID privately if needed. Thank you.
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2
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1
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63
Activity
1d
Program Enrolment Stuck
Hello Apple Developer Community and Apple Staff, I am posting here as a last resort after exhausting all official support channels to complete my apple developer program enrollment. Enrollment Details Enrollment Type: Organization / Company Enrollment ID: 9D47L42329 Legal Entity: Jaglen Platforms Private Limited Address: 204 Sapphire Chambers, Frist Floor, Suite # 1075, Baner Gaon, Haveli, Pune, Maharashtra 411045, India Timeline Completed the enrollment form as an organization on April 8th, 2026 Added funds to Apple Account for the membership fee on April 20th, 2026 The Apple Developer app now shows a "Continue your enrollment" button, but clicking it displays: "Please contact support" Contacted Apple Developer Support and was kept on hold / in correspondence till May 22nd and then no response. On their last email on May 22nd, Support has now informed me they are unable to help with this issue for one or more reasons. What I have already tried Multiple support contacts via the Apple Developer contact form Phone support through the developer support line Waiting through the standard processing period Shared screen recordings with Apple support Rechecked the D-U-N-S number is correct and active (used the same number to publish app on Play Store) Ensured the same Apple ID is used inside System settings and the Developer app Current Situation The enrollment is completely blocked. I cannot proceed forward or backward. The funds are loaded, the form is complete, but the system will not let me continue and support has closed the door. This is blocking our ability to publish on the App Store and is impacting active business commitments. I am formally requesting that an Apple staff member: Review our enrollment case manually Identify what is causing the "contact support" block on the Continue button Provide a path to resolution or next steps I hope posting here may give us some guidance. Thank you for any assistance.
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2
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1
Views
95
Activity
1d
Unknown Program Enrollment Status
Hi, I applied for our Business Account over a week ago and I've had no update on this. This was my second submission as we had to update our website. I am now clueless as to the status of this application. I can't see anything on the account that tells me whether it's pending or being reviewed, nothing. I'm getting no responses to my emails, and the support call left me sat on hold for an hour with no contact with a human or bot. I would be very greatful for an update on this asap as our app launch is now delayed as a result. Case ID: 20000117373256 Enrolment ID: LQYRHTY74W
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0
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0
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25
Activity
1d
Urgent Request to Transfer Account Holder Role for Expired Apple Developer Organization Account
Hello Apple Developer Support, Our Apple Developer Program Organization account has expired around two years ago. We still have access to the existing Apple ID, but the current Account Holder is no longer associated with our company. The new authorized person has already been added as an Admin in the Apple Developer account. We need to transfer the Account Holder role to the new person before renewing the membership. Since invoices generated for the account should reflect the current authorized Account Holder’s details, we need to update the Account Holder information before proceeding with the renewal process. This is an urgent request, as our app has not been available on the App Store for a long time and we need to proceed with the required account updates and renewal process at the earliest. I can provide the required account verification details privately through Apple Developer Support. Kindly contact us through the registered developer account. Kindly assist us with the process at the earliest. Thank you.
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0
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0
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17
Activity
1d
Apple Developer Program Enrollment Locked – Maximum Number of Attempts Exceeded
Hello, We are trying to enroll a company in the Apple Developer Program. Unfortunately, during the enrollment process, multiple Apple IDs were used to submit enrollment requests for the same company. All enrollment attempts were made from the same device and network. Now every account shows: “Maximum number of attempts exceeded. Please contact us.” Additional information: We have not reached the payment step. We have not received any enrollment approval or rejection emails. We already contacted Developer Support and were told to wait for a response, but it has been over a week. Questions: Is there a cooldown period before enrollment can be attempted again? Does this indicate an account-level restriction or a company-level enrollment lock? Should we continue using only the earliest Apple ID and wait for Developer Support? Any guidance would be appreciated. Thank you.
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0
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0
Views
26
Activity
1d
Organization Enrollment Still Processing — Enrollment ID: Organization Enrollment Still Processing — Enrollment ID: R8PRR42WRR
Hello, I am writing to request assistance regarding our Apple Developer Program organization enrollment, which has been stuck on "Your enrollment is being processed" for several months. Enrollment details: • Enrollment ID: R8PRR42WRR • Enrolling as: Company/Organization • Legal entity name: ZORLUTEKS TEKSTIL TICARET VE SANAYI ANONIM SIRKETI • D-U-N-S Number: verified and on file • All requested documents have been submitted We have not received any follow-up communication, additional document requests, or explanation for the delay. We have contacted Apple Developer Support multiple times but have not received a resolution. This delay is blocking us from publishing two business applications on the App Store for our brands. Could an Apple team member please review our enrollment (R8PRR42WRR) and advise on what is required to complete the process? We are ready to provide any additional information immediately. Thank you.
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