Here on the forums I see a lot of reports like this: According to App Store Connect, I’m an Admin member of a team, but I can’t access the Certificates, Identifiers, and Profiles section of the Developer website for that team. There’s one really common reason for this, namely that this is an Individual team. This is clearly documented in Developer Account Help > Access > Roles and access, which says: If you’re enrolled as an individual and add users in App Store Connect, users receive access only to your content in App Store Connect and are not considered part of your team in the Apple Developer Program. So, if App Store Connect indicates that you’re a team Admin but you can’t access Certificates, Identifiers, and Profiles, it’s critical that you check that this is not an Individual team. To do this: Log on to Developer > Account. Select the correct team at the top right. Scroll down to the “Membership details” section. Look at the “Enrolled as” field. If it says “Individual”, then only the team’s Account Holder can access Certificates, Identifiers, and Profiles. OTOH, if it says something else, like “Organization” or “Enterprise”, then see below. If you’re working for someone else who only has an Individual team, I recommend that you encourage them to update to an Organization team. For advice on how to do that, see Developer Account Help > Membership > Updating your account information > Updating an individual membership to an organization membership. If you can’t access Certificates, Identifiers, and Profiles and you’re absolutely sure that this is not an Individual team, I recommend that you seek formal assistance via Apple > Developer > Contact Us. Share and Enjoy — Quinn “The Eskimo!” @ Developer Technical Support @ Apple let myEmail = "eskimo" + "1" + "@" + "apple.com"

Hello, In early May, Apple Support asked me to provide identity verification documents for my developer account (payments up to date since 2016). I submitted the requested documents. Since then, I no longer have access to certificates, identifiers, and profiles on my account, which prevents me from submitting or updating my apps. I have contacted support 6 times (same reference number: 102888223471) without receiving any response. My account is in good standing (active payments since 2016), and this situation is completely blocking my development activity. Has anyone experienced the same issue or can help escalate this? Thank you in advance.

I am trying to enroll in the Apple Developer Program through the web, but I am encountering an issue. When I click "Enroll," I receive the following message: "Your enrollment in the Apple Developer Program could not be completed at this time."

I am still experiencing this issue and have not received any response or resolution. My enrollment remains in "Pending" status. Enrollment ID: YM3G97AJVP Details: I completed the enrollment process multiple times. I receive an Order Acknowledgement email every time. No payment is charged. No receipt or order number is generated. My account always returns to "Purchase your membership" / "Continue to Payment". Two-Factor Authentication is enabled. I have tried multiple payment cards and different browsers. I already submitted a support case. Could someone from the Apple Developer Enrollment Team please review my enrollment manually and advise what is preventing the membership purchase from being completed?

Fellow Apple Developers and Apple Developer Support Team, If you’re seeing the message **“Your enrollment is being processed. Your enrollment ID is **” for weeks (or longer) with no updates, no follow-up emails, and no access to App Store Connect, you are not alone. I’m posting this in the hope of helping everyone experiencing the same frustrating delay and giving Apple a clear, visible signal that this is impacting real developers right now. My Situation (and Why It Matters) I submitted my Apple Developer Program enrollment several weeks ago, completed payment successfully, and have since sent two support emails requesting an update. The status remains unchanged. Meanwhile, my app is already live and performing well on Google Play. I’m ready to submit the iOS version, but I cannot even reach TestFlight or App Store Connect because the enrollment is still “processing.” Like many of you, I’ve read dozens of identical threads here on the forums and on Reddit in the past month alone—individual enrollments, organization enrollments, renewals— all stuck in the exact same state far beyond Apple’s published timelines. What We Know (Grounded in Apple’s Own Guidance and Community Reports) Apple’s official enrollment help page states that after purchase you should receive confirmation within 24–48 hours and that processing may involve verification of legal name, contact details, and (for organizations) D-U-N-S number or other business documents. If any information doesn’t match exactly (even a minor formatting issue with your legal name), Apple may request government-issued photo ID, which can add time. In practice, however, many developers in early 2026 are reporting waits of 2–7+ weeks with zero communication. There are currently no official Apple news posts, system-status alerts, or blog updates from the past month that directly acknowledge a backlog or explain the extended processing times. The Apple System Status page simply shows “Program Enrollment and Renewals – Available,” which doesn’t reflect the real-world experience we’re all seeing. Practical Steps You Can Take Right Now While we wait for Apple to respond, here are the constructive actions that have helped some developers move forward (or at least get clarity): Double-check every detail in your enrollment --Legal first/last name must exactly match your government ID (no nicknames, company names, or abbreviations). --Ensure the Apple ID email and contact phone are current and reachable. --For organizations: confirm your D-U-N-S number is active and correctly linked. Submit a fresh support request via the Apple Developer Contact form (even if you’ve already sent one) and reference your exact Enrollment ID. In the “Notes” field, politely include: --Date of purchase --Confirmation that payment cleared --That you have already followed up X times with no response --Business impact (e.g., app ready on Google Play, users waiting for iOS version) If you have an existing paid membership or previous apps, try renewing or accessing via that account first—it sometimes bypasses the stuck flow. Document everything (screenshots of the status page, payment receipts, support case IDs). This helps if escalation becomes necessary. For those also facing App Review/TestFlight delays once enrolled: note that even after enrollment clears, the first external TestFlight build triggers a beta review, and the final App Store submission still requires full review. There is no supported way to bypass TestFlight or direct-submit to the App Store—every public build goes through Apple’s review pipeline. Many of us are using high version numbers for ongoing TestFlight testing while the production version waits for approval. These steps are not a guarantee, but they keep your case visible and reduce the chance of a preventable administrative hold. Call to Action To everyone reading this: If you’re in the same situation, please reply below with your approximate wait time, whether it’s an individual or organization enrollment, and your region. Let’s create a clear picture of the scale of this issue so Apple can see the impact. To the Apple Developer Support and Program teams: We understand verifications take time and that you handle high volume, but weeks of silence after payment and two support requests is causing real business harm. A status update, even a general acknowledgment of current processing times, would be enormously helpful. I commit to updating this thread the moment my enrollment moves or I receive any communication from you. Thank you for reading, and thank you in advance to Apple for any assistance you can provide. Let’s get every legitimate developer into the ecosystem so we can focus on building great apps for users. I will update this post as soon as I have any progress. —Merek, Founder WRENCH: Pocket Mechanic

Hi, I seem to be having problems with enrollment, I have submitted the payment several times, but do not seem to have been approved or confirmed as a dev yet. Has anyone else experienced this issue? I have no option to contact support.

I deleted Build 16 from the external Test Flight review approval because I want Build 17 to be used and set up for external review. I successfully removed it and it is not showing up under external testing.. but when I try to add my Build 17, it is greyed out and says that Build 16 is still waiting for review. Can you please fix this as soon as possible so I can begin the review process for my Build 17? Please let me know what information you may need. I'm hoping to get this resolved ASAP.

Hello, I am trying to enroll in the Apple Developer Program as an individual from Saudi Arabia. I am 27 years old and meet all eligibility requirements. However, enrollment through the Apple Developer app is unavailable for my Apple Account. When I try to enroll through the website, I receive the following message: “Your enrollment in the Apple Developer Program could not be completed at this time.” I have contacted Apple Support multiple times and spent several hours on phone calls, but the issue remains unresolved. Could someone from the Apple Developer Program team please advise on how to proceed or escalate this issue for manual review? every time i received a call from apple developer team, the call ended with no reason and they never call back! what kind of service is this ? attached the evidence that i waited for a really long time listening to their music with no help!!! also these are my opened cases ID that im pretty sure no one will care about it! Thank you.

Good day to you all. I have been trying to enroll to the Program using a salvadoran phone number, as individual Developer, and using my Apple Account (former Apple ID). During the past three weeks I have received the You Cannot Be Enrolled at this time; I repeated the process during the first two weeks, then I let it rest for some days and tried again this week with the same result. Also, I opened Support Cases but this far, I cannot enroll. I will appreciate your recommendations.

Hi everyone, and @Apple Developer Support, I'm posting here because I've exhausted the other support channels (the phone callback isn't working and the email form returns "a problem occurred while processing your request"), and I've read that this forum is where the support team is most responsive. I enrolled in the Apple Developer Program and paid the annual membership fee, but my account has been stuck on "Pending" for nearly a month with no activation and no confirmation email. To make it worse, when I open my account, the page still shows "Complete your purchase" with a "Continue to payment" button — as if I had never paid — even though the $99 was already charged to my card. I have NOT paid a second time, to avoid a duplicate charge. Here are my details: Enrollment ID: 7X64GZX28W Apple Support Case ID: 102895927935 Full name: Deiwidy Maziero Account type: Individual Payment date: May 14, 2026 Payment method: credit card Amount: $99.00 Region: Brazil (I'm not posting my account email publicly — happy to provide it privately to Apple Support.) What I have already verified: The $99 was charged/confirmed on my credit card I am using the same Apple ID that was used for the enrollment I checked my inbox and spam folder daily — no emails from Apple I have NOT made a duplicate payment It has now been almost four weeks, far beyond the stated 48-hour processing time, and this is blocking my work. I'm formally requesting manual intervention from Apple staff to: Review and activate my Apple Developer Program enrollment Reconcile my confirmed payment with the enrollment, since the page still asks me to complete a purchase I have already paid for Explain what is keeping the enrollment in "Pending" status If anyone from the community has faced this same situation (paid, but the page still asks to complete the purchase) and found a fix, I'd really appreciate your input. I'll keep this thread updated. Please boost so it gets visibility. Thank you.

Hello, I am posting here in the hope that someone from the Apple Developer Program team can review and escalate my case, as I have been unable to get any response through the standard support channels. Summary of my situation: Enrollment type: Organization (EleveNode LLC) Enrollment ID: Z7S59G8HV5 Enrollment submitted: April 29, 2026 Case ID: 102881713619 D-U-N-S number: Active and correctly linked to the organization Timeline of what happened: I submitted the required documents. I then received a message from Apple requesting additional documents. I uploaded all the requested documents. The enrollment was rejected, with no reason given. Since then, I have contacted Apple Developer Support three times (May 19, May 25, and June 7) to understand the reason for the rejection and how to resolve it. None of these messages have received a reply. For context: I have successfully completed Apple Developer Program enrollment twice before, once with my personal individual account, and once with another business entity both without any issues. At this point, I have not been told what documentation was insufficient, what verification failed, or whether there is anything further required from me. The phone/callback support option is not available in my region, so the contact form is my only channel, and it is not producing any response. This is blocking my ability to publish apps under my company and is affecting my business commitments. I would greatly appreciate it if an Apple representative could review my case and escalate it to the Developer Program Enrollment team, or at minimum tell me the reason for the rejection so I can address it. Thank you for your time and assistance. Adam

Hi everyone, I'm trying to enroll in the Apple Developer Program, but every time I attempt the payment it fails and shows a message asking me to contact support. I've waited the suggested timeframe and retried, but the payment still won't go through. This is blocking me from completing enrollment and setting up App Store Connect. What I've already tried: Retried the payment after the recommended waiting period — same error Emailed Apple Support (case number: 102911809145) — no response so far Tried calling — the phone/"Call Me" callback option that was previously available has now been removed from my Contact Us page At this point I have no working way to reach Apple Support directly. Has anyone run into this same payment error during enrollment? If so, what finally resolved it for you? And if any Apple staff see this, I'd really appreciate help getting case 102911809145 looked at. Thanks in advance.

Hello, I am trying to enroll in the Apple Developer Program as an Individual developer from India. My enrollment status shows: OM (Pending) When I try to complete the membership purchase, I receive the following errors: "Your Purchase Could Not Be Completed" "Unable to Purchase. This item is currently not available in your country/region." Details: Country/Region: India The payment is not being charged, and the enrollment remains in Pending status. Has anyone experienced this issue recently, and what steps were required to resolve it? Thank you.

I’ve developed a service that migrates saved locations from other services to Apple Maps using Apple Maps Guides. Are you planning to develop this service in the direction of native migration or increasing its limits? We’ve noticed a high demand for this request, but we’re currently hitting Server API limits.

I am trying to unroll in 'Apple Developer Program' as an 'Individual'. It went for review. I have shared the requested document. It has been more than 20 days. however, it still says 'Your Account is in review' status. Support Team responds to email after 5 to 6 days with a Template email stating Your account is in review with Operations Teams. I tried reaching over the call but the call remains in the queue forever. Can someone guide me how can I get my review completed?

Hello, I am trying to enroll in the Apple Developer Program as an Individual developer from India. My enrollment status shows: OM (Pending) When I try to complete the membership purchase, I receive the following errors: "Your Purchase Could Not Be Completed" "Unable to Purchase. This item is currently not available in your country/region." Details: Country/Region: India The payment is not being charged, and the enrollment remains in Pending status. Has anyone experienced this issue recently, and what steps were required to resolve it? Thank you.

Goodmorning, I want to request NFC & SE Platform functionality but the following link does not seem to work for me. https://developer.apple.com/contact/request/nfc-se-platform It displays the following message: You must be the Account Holder of an Apple Developer Program for Organizations or an Apple Developer Enterprise Program to view this page. Visit account But in my membership details, I am the account holder as seen in the image below. Does someone know how this might happen?

I generated a payment mandate but cancelled it, and now I am trying to make a payment from the last 3 days. This is saying contact support. It's been 3 days since raising these concerns to developer support. Can someone please help me with this?

Hello, My Apple Developer Program enrollment has been stuck on "Pending" for 4 days. The payment was completed successfully and I received the receipt, but my membership has not been activated and the status has not changed. I have not received any email requesting additional documents or identity verification, and no phone support option is available to me. I have already waited well beyond the stated processing time. Could someone from Apple please escalate this to the Developer Program Enrollment team for a manual review and activation? Details: Enrollment / payment date: June 5, 2026 Order Number (Web Order Number): W1525141060 Enrollment type: Individual Region: Japan Case ID (if any): 102911454780 This is blocking my development. Any help would be greatly appreciated. Thank you.

Hello, I am trying to enroll in the Apple Developer Program as an individual developer. During enrollment, I received the following message: “Your enrollment in the Apple Developer Program could not be completed at this time.” I have already contacted Apple Developer Support and a case has been opened: Case ID: 102906135697 I have not received any additional information yet and I am wondering if anyone else has experienced this issue recently. How long did it take for your enrollment to be reviewed and resolved? Thank you.

Hi, Need some advice on a broken enrollment loop. I registered as an individual in the UK last week. Since enrollment, I have: Day 1: Received the "Your order is being processed" email Day 2: Received the "Review your Apple Developer Program enrollment" email requesting ID verification, and I uploaded my ID as soon as I got the email Day 4: Received an invoice number and "your order has been confirmed" from Apple However, as I log on to developer.apple.com, the website is still stuck saying "To continue your enrollment, complete your purchase now", despite Apple having successfully taken payment from my card and processed the enrollment. If I click it, it attempts to loop me back into a transaction I have already completed. I opened a ticket (Case ID: 102910351530), but got no email response. Attempting to use the phone callback system has been impossible. I have also tried requesting callbacks during their UK (and Ireland) business hours on working days. Every time the system dials my phone, I ended up being placed on hold with the music without anyone actually taking the call. There was once I've even had to endure 4 hours straight on the call before I eventually had to hang up. I completely understand that WWDC is around the corner and support queues are likely heavily backlogged, but the callback loop seems fundamentally broken. A few questions: Is anyone else registering as a developer in the UK / Ireland experiencing the same issue? Is there a path to escalate the issue to human support? Case ID: 102910351530 Any insight or guidance from fellow devs or Apple moderators would be incredibly appreciated. Thank you in advance!