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Locate the In-App Purchases and Subscriptions Section in App Store Connect
App Store Connect displays the In-App Purchases and Subscriptions section on your app's version page when your app has an In-App Purchase or subscription with a Ready to Submit status. To locate the In-App Purchases and Subscriptions section: In Apps, select the app you want to view. In the sidebar, select the app version. On the version page, scroll down to the In-App Purchases and Subscriptions section. For more information, see Submit an In-App Purchase.
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App Waiting for Review for 24 days!
Hi there, Is there a possibility my app is permanently in "Waiting for Review" and isn't in a queue for review? I have reached out a couple of times to both appstore and developer support and get a boilerplate response. I'm advised to be patient - but 24 days seems extreme does it not? my ref is 102871294260 Not sure what to do and am concerned that my submission is lost somehow in the process. Any advice appreciated. Schlumpy888
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Stuck in Company Review for Months
Please help anyone. This is a new account for a new company. We've had Apple Accounts in other companies for YEARS. Now we created a new account - we started early, I don't even remember when, but I think January or February, and tried to open this Account. Since then, it is stuck in review. I cannot contact anyone, I cannot do anything, I cannot add anything (probably something was missing?). Can anyone help us? Our Registration ID is 7QSPNYTPVV. Is there something I can do? Escalate this somehow..?
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Prolonged "Waiting for Review" Status Despite Approved Expedited Review and Internal Escalation
Hello, I would appreciate any insight from Apple engineers or developers who may have experienced a similar situation. Timeline: Initial submission: May 28, 2026 Status since submission: "Waiting for Review" The app has never transitioned to "In Review" Due to the extended delay, I requested an expedited review Apple approved the expedited review request More than 5 days have now passed since the expedited review approval The status remains unchanged: "Waiting for Review" Support history: I contacted Apple Developer Support multiple times regarding the review status. I eventually received the following information from Developer Support: The application is progressing through "additional internal review steps" as part of the standard evaluation process. The case was escalated to the appropriate review team for further investigation. However: No additional information has been requested from me. No Resolution Center activity has appeared. No further update has been provided. The application remains in "Waiting for Review." Case reference: case IDs (102907712466 and 102901533964 and 102915319049) This delay is having a significant impact on my planned launch and business activities, which have effectively been on hold while waiting for the review process to progress. I completely understand that some applications may require additional review, but I am trying to understand whether this situation is considered normal and whether other developers have experienced a similar timeline after: An expedited review request was approved. Apple confirmed additional internal review steps were taking place. The application still remained in "Waiting for Review" for an extended period. Has anyone encountered a similar review path, and if so, how long did it take before receiving a review decision or additional communication? Any feedback from Apple engineers or developers who have experienced this process would be greatly appreciated. Thank you.
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Beta contract missing
Hi, I’m running into a persistent issue in App Store Connect related to TestFlight and app reviews, and I’m hoping someone has seen this before. From 8th of June, I started getting the following error when trying to create external TestFlight builds: ENTITY_UNPROCESSABLE.BETA_CONTRACT_MISSING Since then: I cannot create any external TestFlight tests Internal TestFlight builds appear, but cannot be downloaded (“The requested app is not available or doesn’t exist”) This is an individual developer account I am the Account Holder All contracts appear active and valid The issue affects multiple apps, not just one Nothing changed on my side (no contract updates, no account changes) before this started happening. I’ve already reached out to Apple Developer Support multiple times, but unfortunately haven’t received any response so far, which makes it unclear how to proceed. Has anyone experienced this issue or found a resolution? Any insight would be greatly appreciated. Thanks!
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Certificates, Identifiers, & Profiles
I am writing because my Apple Developer account appears to be frozen or under review, and I have not received any clear explanation, email, call, or timeline. Around April 14, I submitted my app for review. At that time, the review team asked for more information about what the app did, and there seemed to be some confusion related to the App Clip. To avoid any confusion, I removed the App Clip and resubmitted the app with an explanation video showing what my app does. After that, the app was approved. About a month later, I upgraded to a more powerful computer. I gave my old MacBook Pro to my brother and started using my new computer to test new features in Xcode for my existing apps. Since then, I have been unable to proceed because of certificate-related problems. I contacted Apple Support, and I was told that because I bought and started using a new computer, my account had been sent to the Apple review team. I do not understand why this happened. I have not violated any policies, and I have not received any notice explaining what is wrong or what I need to fix. It has now been about three weeks, and I am unable to work on or test my apps. This has been an extremely frustrating experience because my account is effectively frozen, but I have no information, no timeline, and no way to move forward.Simply upgrading to a new computer should not leave a developer unable to work for weeks without clear notice or an estimated timeline. If this is expected behavior, other developers should be warned before they buy or switch to a new computer, because having an account frozen without explanation can seriously interrupt development work.
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Apple review
Hello, My application has been rejected several times during the review process. Each time, I addressed and resolved the reported issues immediately and submitted an updated version as quickly as possible. However, I only receive responses from the App Review team every few days, which makes the process extremely slow. I currently have two applications under review, and I have been waiting more than 10 days for an update on one of them. Could you please advise if there is any way to expedite the review process or if there is someone I can contact directly regarding these submissions? Apple ID: 6770487788
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Seeking Advice on Repeated 4.3(b) Spam Rejection for a Custom Marketplace App
Hi everyone, I'm looking for advice from developers who have successfully navigated Guideline 4.3(b) Spam concerns. I've been building a custom marketplace platform called Goddess Destiny Psychics. The app includes custom advisor onboarding, advisor applications, identity verification, Stripe Connect onboarding, recorded readings, live chat functionality, advisor review workflows, admin moderation tools, automated approval/rejection processes, and a custom advisor evaluation system. My first submission was rejected under 4.3(b). A later submission also included a functionality concern, which I addressed. On my most recent submission, the functionality concern was no longer present, but the app was again rejected under 4.3(b). I've submitted an appeal because I believe the app contains substantial custom functionality and differs significantly from a simple template-based app. Has anyone successfully appealed a 4.3(b) rejection for a marketplace or service-based app? If so, what information was most helpful in demonstrating that your app was sufficiently differentiated? The review was completed in a relatively short amount of time, which left me concerned that some of the app's workflows may not have been fully evaluated. Thank you for any insights.
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Waiting for review for 9 days
Hi guys, I’m looking for some advice regarding App Review. I submitted my first app and it was rejected. I fixed the issues and submitted a new build. That review went through in a normal amount of time, but the app was rejected again for some additional issues. I fixed everything that was mentioned and submitted another build. The problem is that this one has now been sitting in “Waiting for Review” for 9 days, which feels a lot longer than the previous reviews. Has anyone else experienced this? Should I just keep waiting, or is there something I should do at this point? I thought about requesting an expedited review, but from what I understand Apple only grants those for things like critical bug fixes, time-sensitive launches, or urgent business needs, so I don’t think my case qualifies. Any insight would be appreciated. Thanks!
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[Bug] Cannot link In-App Purchases / Subscriptions to App Version in App Store Connect
Summary I am unable to link my In-App Purchases and Subscriptions to my app version in App Store Connect. The "In-App Purchases and Subscriptions" section described in Apple's documentation is not visible on my version preparation page, making it impossible to associate IAPs with my build before submission. Steps to Reproduce Open App Store Connect → My Apps → [App Name] Navigate to the app version in "Prepare for Submission" state Scroll through the entire version page The "In-App Purchases and Subscriptions" section is not present anywhere on the page Expected Behavior According to Apple's documentation and the note shown on the Subscriptions page itself: ▎ "Your first subscription must be submitted with a new app version. Create your subscription, then select it in the 'In-App Purchases or Subscriptions' section of the app's version page before submitting the version for review." The section should be visible and allow me to select my configured subscriptions. Actual Behavior The section does not appear on the version page at all. My subscriptions (monthly, yearly, lifetime) are all in "Ready to Submit" state and correctly configured, but there is no way to link them to the build. Account & Contracts Status All prerequisites are in place: All contracts (Paid Apps Agreement) are signed and active — nothing pending under "Business" / "Agreements, Tax, and Banking" Banking and tax information is fully set up No open items or warnings under the Business section in App Store Connect Despite all account requirements being fulfilled, the IAP linking section remains absent from the version page. Impact This is blocking my app from being approved. Apple's reviewer rejected my submission with Guideline 2.1(a) stating the subscription screen showed no available plans. The reviewer cannot see the IAPs because they were never linked to the version — which I cannot do due to this missing UI section. Environment App Store Connect via browser (Safari + Chrome, both tested) App status: "Prepare for Submission" IAP status: All three products "Ready to Submit" First-time submission (new app, never been approved before) Workaround None found. This appears to be a UI bug in the current version of App Store Connect. Has anyone else encountered this? Is there a way to link IAPs to a build via the API or any other workaround?
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Auto Renewable Subscription Localization Rejected Repeatedly Without Explanation
I am looking for guidance from Apple or developers who have encountered a similar issue. My app is already live on the App Store. I have two auto renewable subscriptions: • PDR Fuel Pro 6 Months • PDR Fuel Pro Annual The subscriptions have been submitted for review multiple times and have been rejected repeatedly. The rejection appears under the subscription localization, but no meaningful explanation is provided. Current status: • Subscription metadata is completed. • Display names and descriptions are present. • App Store agreements, tax, and banking are active. • RevenueCat configuration is functioning. • The app build is already live. • Subscription purchase flow is implemented and accessible from the app. The issue is that App Review continues rejecting the subscription localizations without providing a clear rejection reason or guideline reference. Questions: Has anyone encountered repeated subscription localization rejections without explanation? Is there a known issue where subscriptions become stuck after a build is withdrawn or replaced? Is there a way to determine the exact rejection reason when App Store Connect does not display one? Should this be escalated through Developer Support instead of App Review? Any guidance would be appreciated.
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Unusually Long "Waiting for Review" Times This Week - Anyone Else?
Hello everyone, I’m currently experiencing unusually long wait times for app reviews and wanted to check if others are seeing similar delays this week. Here is the current status of my submissions: App Store Update: Stuck in "Waiting for Review" much longer than the typical 24–48 hour window. New Version: A newly submitted version also seems to be stalled in the initial phase. TestFlight Processing: Even TestFlight builds are taking longer than usual to process. Expedited Review: I've attempted an expedited review request and direct communication, but the status remains unchanged so far. What’s confusing is that I see other apps in the same category receiving updates, so I’m unsure if this is a localized technical glitch or a broader delay affecting a specific group of developers. I’m not looking to escalate anything just yet; I’m simply trying to gauge if this is a widespread issue at the moment. I would greatly appreciate any insights into your recent experiences or if you've noticed similar patterns over the last few days. Thanks in advance, and good luck to everyone with pending submissions! 🙂
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Refund old IAPs
My app is being wound down and I'd like to provide a way for people who have purchased the lifetime subscription to get a pro-rated refund. But it seems like older IAPs don't show up on https://reportaproblem.apple.com/ and the in-app refund sheet throws an error when trying to process these refunds ("Your request could not be submitted"). In the in-app refund sheet: Am I doing sth wrong or is this expected behavior? Is there any way I can get a refund for these people? What's the specific cutoff for refunds?
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Apple review
Hello, My application has been rejected several times during the review process. Each time, I addressed and resolved the reported issues immediately and submitted an updated version as quickly as possible. However, I only receive responses from the App Review team every few days, which makes the process extremely slow. I currently have two applications under review, and I have been waiting more than 10 days for an update on one of them. Could you please advise if there is any way to expedite the review process or if there is someone I can contact directly regarding these submissions? Apple ID: 6770487788
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TESTFLIGHT: The requested app is not available or doesn t exist
Hello, I created an app using the latest version of Xcode (16.2), and I'm having a problem testing this app on my iPhones. I created this app just like all the others I've made for my clients, including one on (03/24/25), but when I went to upload another App to App Store Connect on (03/26/25) I couldn't test it on my phone. Points to consider: The app runs perfectly on the Emulator. All my terms and agreements with Apple are up to date. I tried to download the apps through Testflight on 2 different devices, iPhone 7 Plus (iOS 15.8.1) and iPhone 15 Pro Max (iOS 18.3.2), and I was unsuccessful in neither attempt. I can send my app to the internal testers, but when I click download, the following message appears: Could not install [APP NAME]. The requested App is not available or doesn't exist. I imagine this problem is with Apple itself, I have already contacted support, but I need to resolve this urgently for my customers. Has anyone experienced this and resolved it?
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App Review Taking 12 Days Even After Expedited Review Request
Hello Apple Developer Support community, I would like to ask for advice regarding my app review process. For every new moderation/review submission, I usually have to wait around 7 days, which already feels quite long. However, for my current submission, I have now been waiting for 12 days, and this does not seem normal. I have already requested an expedited review, but the submission is still waiting for review. Could someone please advise what I should do in this situation? Is there any way to check why the review is taking so long or to request an update from Apple? Apple ID: 6762392582 Submission ID: 410dbbf8-7c2a-4688-989a-d7b23d74614e Thank you.
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Why is this app ranked at the top on the App Store for browsers?
I recently noticed that an app called Private Browsing Web Browser has been ranking at the top for the keyword “browser” on the App Store for a long time, even ahead of well-known browsers like Chrome, Firefox, and Safari. This is not only the case in the U.S.; it also appears to rank top in many other regions. This app has not been updated for a long time, and both its interface and feature set seem extremely basic. There also appears to be nobody to discuss it on the internet, and some of the App Store ratings look very suspicious. I previously reported this to the Apple team by email, and questioning about the algorithm, but they consistently responded: The App Store ranking system has no problem, and it's working as expected.” I wanted to ask everyone: Do you think it is normal for this app to rank number one for “browser” on the App Store? Also, the same developer has another very similar browser app called Snowbunny Private Web Browser, which also ranked high.
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IAP purchase fails in App Review sandbox — error alert shown to reviewer, 2.1(b) rejection
Getting 2.1(b) rejection. Reviewer sees "Purchase Failed" alert. Products configured correctly in ASC. Does App Review sandbox use same sandbox environment as developer testing? Can reviewer sandbox accounts trigger purchase failures that developer sandbox accounts cannot? Any known issues with first-time IAP products failing specifically during App Review sandbox session?
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Auto-renewable subscriptions stuck "In Review" for 20+ days — app approved and live, subscriptions still not available in production
Hi everyone, I'm experiencing a frustrating situation with my app and hoping someone from Apple or the community can help or has faced the same. Situation: I configured two auto-renewable subscriptions (premium_monthly and premium_yearly) in App Store Connect under a subscription group Submitted them for review along with a new app build The app build was reviewed, accepted, and is now live on the App Store The subscriptions have been in "In Review" status for 20+ days with no action Impact: In production, StoreKit does not return the subscription products at all (as expected — Apple doesn't serve unreviewed products to StoreKit) Users cannot purchase subscriptions Monetization is completely blocked for a live, approved app What I've already tried: Submitted an expedited review request — no response Submitted a new app version update to force a combined review — app was approved again but subscriptions remain "In Review" Contacted App Store Support via the online form — no response after multiple days Cannot edit or resubmit the subscriptions because they are locked while "In Review" Technical details: Using Flutter with the official in_app_purchase package (v3.2.0) Implementation verified correct — prices load fine in sandbox/simulator Existing lifetime non-consumable (remove_ads_premium) is approved and working in production Only the two new subscriptions are stuck Questions: Is there any way to escalate a stuck subscription review beyond the standard expedited review form? Can I delete the subscriptions while they are "In Review" and recreate them, or will that cause issues with product ID reuse? Has anyone else experienced this and found a resolution? Any help or guidance from Apple engineers or fellow developers would be greatly appreciated. Thanks
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Foreign-owned US LLC stuck on W-9 form, tax team silent for a month
My developer account is a US single-member LLC owned by a non-US individual. The LLC is a disregarded entity with a valid EIN. App Store Connect only shows me the W-9 workflow. But the IRS instructions for W-9 say: ▎ "If the owner of a disregarded entity is a foreign person, the owner must complete an appropriate Form W-8 instead of a Form W-9" So I legally cannot submit a W-9. I need the W-8BEN workflow enabled. Apple Finance told me all US legal entities must complete a W-9, then suggested I get an EIN (I have one) or change my address. When I sent the IRS guidance, they said their system can't make the change and forwarded it to the tax team. That was May 14 (Case-ID 19771345). Over 15 business days later: no reply, no timeline, and my paid agreement is still inactive. My business is on hold. Has anyone with a foreign-owned single-member US LLC gotten the W-8BEN workflow enabled? Is there any escalation path beyond iTSPayments and the Finance contact form? Both have gone quiet.
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Locate the In-App Purchases and Subscriptions Section in App Store Connect
App Store Connect displays the In-App Purchases and Subscriptions section on your app's version page when your app has an In-App Purchase or subscription with a Ready to Submit status. To locate the In-App Purchases and Subscriptions section: In Apps, select the app you want to view. In the sidebar, select the app version. On the version page, scroll down to the In-App Purchases and Subscriptions section. For more information, see Submit an In-App Purchase.
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App Waiting for Review for 24 days!
Hi there, Is there a possibility my app is permanently in "Waiting for Review" and isn't in a queue for review? I have reached out a couple of times to both appstore and developer support and get a boilerplate response. I'm advised to be patient - but 24 days seems extreme does it not? my ref is 102871294260 Not sure what to do and am concerned that my submission is lost somehow in the process. Any advice appreciated. Schlumpy888
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Stuck in Company Review for Months
Please help anyone. This is a new account for a new company. We've had Apple Accounts in other companies for YEARS. Now we created a new account - we started early, I don't even remember when, but I think January or February, and tried to open this Account. Since then, it is stuck in review. I cannot contact anyone, I cannot do anything, I cannot add anything (probably something was missing?). Can anyone help us? Our Registration ID is 7QSPNYTPVV. Is there something I can do? Escalate this somehow..?
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Prolonged "Waiting for Review" Status Despite Approved Expedited Review and Internal Escalation
Hello, I would appreciate any insight from Apple engineers or developers who may have experienced a similar situation. Timeline: Initial submission: May 28, 2026 Status since submission: "Waiting for Review" The app has never transitioned to "In Review" Due to the extended delay, I requested an expedited review Apple approved the expedited review request More than 5 days have now passed since the expedited review approval The status remains unchanged: "Waiting for Review" Support history: I contacted Apple Developer Support multiple times regarding the review status. I eventually received the following information from Developer Support: The application is progressing through "additional internal review steps" as part of the standard evaluation process. The case was escalated to the appropriate review team for further investigation. However: No additional information has been requested from me. No Resolution Center activity has appeared. No further update has been provided. The application remains in "Waiting for Review." Case reference: case IDs (102907712466 and 102901533964 and 102915319049) This delay is having a significant impact on my planned launch and business activities, which have effectively been on hold while waiting for the review process to progress. I completely understand that some applications may require additional review, but I am trying to understand whether this situation is considered normal and whether other developers have experienced a similar timeline after: An expedited review request was approved. Apple confirmed additional internal review steps were taking place. The application still remained in "Waiting for Review" for an extended period. Has anyone encountered a similar review path, and if so, how long did it take before receiving a review decision or additional communication? Any feedback from Apple engineers or developers who have experienced this process would be greatly appreciated. Thank you.
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Beta contract missing
Hi, I’m running into a persistent issue in App Store Connect related to TestFlight and app reviews, and I’m hoping someone has seen this before. From 8th of June, I started getting the following error when trying to create external TestFlight builds: ENTITY_UNPROCESSABLE.BETA_CONTRACT_MISSING Since then: I cannot create any external TestFlight tests Internal TestFlight builds appear, but cannot be downloaded (“The requested app is not available or doesn’t exist”) This is an individual developer account I am the Account Holder All contracts appear active and valid The issue affects multiple apps, not just one Nothing changed on my side (no contract updates, no account changes) before this started happening. I’ve already reached out to Apple Developer Support multiple times, but unfortunately haven’t received any response so far, which makes it unclear how to proceed. Has anyone experienced this issue or found a resolution? Any insight would be greatly appreciated. Thanks!
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Certificates, Identifiers, & Profiles
I am writing because my Apple Developer account appears to be frozen or under review, and I have not received any clear explanation, email, call, or timeline. Around April 14, I submitted my app for review. At that time, the review team asked for more information about what the app did, and there seemed to be some confusion related to the App Clip. To avoid any confusion, I removed the App Clip and resubmitted the app with an explanation video showing what my app does. After that, the app was approved. About a month later, I upgraded to a more powerful computer. I gave my old MacBook Pro to my brother and started using my new computer to test new features in Xcode for my existing apps. Since then, I have been unable to proceed because of certificate-related problems. I contacted Apple Support, and I was told that because I bought and started using a new computer, my account had been sent to the Apple review team. I do not understand why this happened. I have not violated any policies, and I have not received any notice explaining what is wrong or what I need to fix. It has now been about three weeks, and I am unable to work on or test my apps. This has been an extremely frustrating experience because my account is effectively frozen, but I have no information, no timeline, and no way to move forward.Simply upgrading to a new computer should not leave a developer unable to work for weeks without clear notice or an estimated timeline. If this is expected behavior, other developers should be warned before they buy or switch to a new computer, because having an account frozen without explanation can seriously interrupt development work.
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Apple review
Hello, My application has been rejected several times during the review process. Each time, I addressed and resolved the reported issues immediately and submitted an updated version as quickly as possible. However, I only receive responses from the App Review team every few days, which makes the process extremely slow. I currently have two applications under review, and I have been waiting more than 10 days for an update on one of them. Could you please advise if there is any way to expedite the review process or if there is someone I can contact directly regarding these submissions? Apple ID: 6770487788
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Seeking Advice on Repeated 4.3(b) Spam Rejection for a Custom Marketplace App
Hi everyone, I'm looking for advice from developers who have successfully navigated Guideline 4.3(b) Spam concerns. I've been building a custom marketplace platform called Goddess Destiny Psychics. The app includes custom advisor onboarding, advisor applications, identity verification, Stripe Connect onboarding, recorded readings, live chat functionality, advisor review workflows, admin moderation tools, automated approval/rejection processes, and a custom advisor evaluation system. My first submission was rejected under 4.3(b). A later submission also included a functionality concern, which I addressed. On my most recent submission, the functionality concern was no longer present, but the app was again rejected under 4.3(b). I've submitted an appeal because I believe the app contains substantial custom functionality and differs significantly from a simple template-based app. Has anyone successfully appealed a 4.3(b) rejection for a marketplace or service-based app? If so, what information was most helpful in demonstrating that your app was sufficiently differentiated? The review was completed in a relatively short amount of time, which left me concerned that some of the app's workflows may not have been fully evaluated. Thank you for any insights.
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Waiting for review for 9 days
Hi guys, I’m looking for some advice regarding App Review. I submitted my first app and it was rejected. I fixed the issues and submitted a new build. That review went through in a normal amount of time, but the app was rejected again for some additional issues. I fixed everything that was mentioned and submitted another build. The problem is that this one has now been sitting in “Waiting for Review” for 9 days, which feels a lot longer than the previous reviews. Has anyone else experienced this? Should I just keep waiting, or is there something I should do at this point? I thought about requesting an expedited review, but from what I understand Apple only grants those for things like critical bug fixes, time-sensitive launches, or urgent business needs, so I don’t think my case qualifies. Any insight would be appreciated. Thanks!
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[Bug] Cannot link In-App Purchases / Subscriptions to App Version in App Store Connect
Summary I am unable to link my In-App Purchases and Subscriptions to my app version in App Store Connect. The "In-App Purchases and Subscriptions" section described in Apple's documentation is not visible on my version preparation page, making it impossible to associate IAPs with my build before submission. Steps to Reproduce Open App Store Connect → My Apps → [App Name] Navigate to the app version in "Prepare for Submission" state Scroll through the entire version page The "In-App Purchases and Subscriptions" section is not present anywhere on the page Expected Behavior According to Apple's documentation and the note shown on the Subscriptions page itself: ▎ "Your first subscription must be submitted with a new app version. Create your subscription, then select it in the 'In-App Purchases or Subscriptions' section of the app's version page before submitting the version for review." The section should be visible and allow me to select my configured subscriptions. Actual Behavior The section does not appear on the version page at all. My subscriptions (monthly, yearly, lifetime) are all in "Ready to Submit" state and correctly configured, but there is no way to link them to the build. Account & Contracts Status All prerequisites are in place: All contracts (Paid Apps Agreement) are signed and active — nothing pending under "Business" / "Agreements, Tax, and Banking" Banking and tax information is fully set up No open items or warnings under the Business section in App Store Connect Despite all account requirements being fulfilled, the IAP linking section remains absent from the version page. Impact This is blocking my app from being approved. Apple's reviewer rejected my submission with Guideline 2.1(a) stating the subscription screen showed no available plans. The reviewer cannot see the IAPs because they were never linked to the version — which I cannot do due to this missing UI section. Environment App Store Connect via browser (Safari + Chrome, both tested) App status: "Prepare for Submission" IAP status: All three products "Ready to Submit" First-time submission (new app, never been approved before) Workaround None found. This appears to be a UI bug in the current version of App Store Connect. Has anyone else encountered this? Is there a way to link IAPs to a build via the API or any other workaround?
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Auto Renewable Subscription Localization Rejected Repeatedly Without Explanation
I am looking for guidance from Apple or developers who have encountered a similar issue. My app is already live on the App Store. I have two auto renewable subscriptions: • PDR Fuel Pro 6 Months • PDR Fuel Pro Annual The subscriptions have been submitted for review multiple times and have been rejected repeatedly. The rejection appears under the subscription localization, but no meaningful explanation is provided. Current status: • Subscription metadata is completed. • Display names and descriptions are present. • App Store agreements, tax, and banking are active. • RevenueCat configuration is functioning. • The app build is already live. • Subscription purchase flow is implemented and accessible from the app. The issue is that App Review continues rejecting the subscription localizations without providing a clear rejection reason or guideline reference. Questions: Has anyone encountered repeated subscription localization rejections without explanation? Is there a known issue where subscriptions become stuck after a build is withdrawn or replaced? Is there a way to determine the exact rejection reason when App Store Connect does not display one? Should this be escalated through Developer Support instead of App Review? Any guidance would be appreciated.
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Unusually Long "Waiting for Review" Times This Week - Anyone Else?
Hello everyone, I’m currently experiencing unusually long wait times for app reviews and wanted to check if others are seeing similar delays this week. Here is the current status of my submissions: App Store Update: Stuck in "Waiting for Review" much longer than the typical 24–48 hour window. New Version: A newly submitted version also seems to be stalled in the initial phase. TestFlight Processing: Even TestFlight builds are taking longer than usual to process. Expedited Review: I've attempted an expedited review request and direct communication, but the status remains unchanged so far. What’s confusing is that I see other apps in the same category receiving updates, so I’m unsure if this is a localized technical glitch or a broader delay affecting a specific group of developers. I’m not looking to escalate anything just yet; I’m simply trying to gauge if this is a widespread issue at the moment. I would greatly appreciate any insights into your recent experiences or if you've noticed similar patterns over the last few days. Thanks in advance, and good luck to everyone with pending submissions! 🙂
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Refund old IAPs
My app is being wound down and I'd like to provide a way for people who have purchased the lifetime subscription to get a pro-rated refund. But it seems like older IAPs don't show up on https://reportaproblem.apple.com/ and the in-app refund sheet throws an error when trying to process these refunds ("Your request could not be submitted"). In the in-app refund sheet: Am I doing sth wrong or is this expected behavior? Is there any way I can get a refund for these people? What's the specific cutoff for refunds?
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46
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Apple review
Hello, My application has been rejected several times during the review process. Each time, I addressed and resolved the reported issues immediately and submitted an updated version as quickly as possible. However, I only receive responses from the App Review team every few days, which makes the process extremely slow. I currently have two applications under review, and I have been waiting more than 10 days for an update on one of them. Could you please advise if there is any way to expedite the review process or if there is someone I can contact directly regarding these submissions? Apple ID: 6770487788
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69
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TESTFLIGHT: The requested app is not available or doesn t exist
Hello, I created an app using the latest version of Xcode (16.2), and I'm having a problem testing this app on my iPhones. I created this app just like all the others I've made for my clients, including one on (03/24/25), but when I went to upload another App to App Store Connect on (03/26/25) I couldn't test it on my phone. Points to consider: The app runs perfectly on the Emulator. All my terms and agreements with Apple are up to date. I tried to download the apps through Testflight on 2 different devices, iPhone 7 Plus (iOS 15.8.1) and iPhone 15 Pro Max (iOS 18.3.2), and I was unsuccessful in neither attempt. I can send my app to the internal testers, but when I click download, the following message appears: Could not install [APP NAME]. The requested App is not available or doesn't exist. I imagine this problem is with Apple itself, I have already contacted support, but I need to resolve this urgently for my customers. Has anyone experienced this and resolved it?
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Mac Store search defaults to IOS Apps devastating Mac Catalyst sales.
Mac Store search results now default to IOS Apps, devastating Mac Catalyst sales. To compound this issue, there is no way for Mac Catalyst developers to remove their Mac Catalyst version so that their IOS app (for iPad) will appear. They are invisible. I've contacted Apple but no reply yet. Any thoughts?
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324
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App Review Taking 12 Days Even After Expedited Review Request
Hello Apple Developer Support community, I would like to ask for advice regarding my app review process. For every new moderation/review submission, I usually have to wait around 7 days, which already feels quite long. However, for my current submission, I have now been waiting for 12 days, and this does not seem normal. I have already requested an expedited review, but the submission is still waiting for review. Could someone please advise what I should do in this situation? Is there any way to check why the review is taking so long or to request an update from Apple? Apple ID: 6762392582 Submission ID: 410dbbf8-7c2a-4688-989a-d7b23d74614e Thank you.
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Why is this app ranked at the top on the App Store for browsers?
I recently noticed that an app called Private Browsing Web Browser has been ranking at the top for the keyword “browser” on the App Store for a long time, even ahead of well-known browsers like Chrome, Firefox, and Safari. This is not only the case in the U.S.; it also appears to rank top in many other regions. This app has not been updated for a long time, and both its interface and feature set seem extremely basic. There also appears to be nobody to discuss it on the internet, and some of the App Store ratings look very suspicious. I previously reported this to the Apple team by email, and questioning about the algorithm, but they consistently responded: The App Store ranking system has no problem, and it's working as expected.” I wanted to ask everyone: Do you think it is normal for this app to rank number one for “browser” on the App Store? Also, the same developer has another very similar browser app called Snowbunny Private Web Browser, which also ranked high.
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3
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IAP purchase fails in App Review sandbox — error alert shown to reviewer, 2.1(b) rejection
Getting 2.1(b) rejection. Reviewer sees "Purchase Failed" alert. Products configured correctly in ASC. Does App Review sandbox use same sandbox environment as developer testing? Can reviewer sandbox accounts trigger purchase failures that developer sandbox accounts cannot? Any known issues with first-time IAP products failing specifically during App Review sandbox session?
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Auto-renewable subscriptions stuck "In Review" for 20+ days — app approved and live, subscriptions still not available in production
Hi everyone, I'm experiencing a frustrating situation with my app and hoping someone from Apple or the community can help or has faced the same. Situation: I configured two auto-renewable subscriptions (premium_monthly and premium_yearly) in App Store Connect under a subscription group Submitted them for review along with a new app build The app build was reviewed, accepted, and is now live on the App Store The subscriptions have been in "In Review" status for 20+ days with no action Impact: In production, StoreKit does not return the subscription products at all (as expected — Apple doesn't serve unreviewed products to StoreKit) Users cannot purchase subscriptions Monetization is completely blocked for a live, approved app What I've already tried: Submitted an expedited review request — no response Submitted a new app version update to force a combined review — app was approved again but subscriptions remain "In Review" Contacted App Store Support via the online form — no response after multiple days Cannot edit or resubmit the subscriptions because they are locked while "In Review" Technical details: Using Flutter with the official in_app_purchase package (v3.2.0) Implementation verified correct — prices load fine in sandbox/simulator Existing lifetime non-consumable (remove_ads_premium) is approved and working in production Only the two new subscriptions are stuck Questions: Is there any way to escalate a stuck subscription review beyond the standard expedited review form? Can I delete the subscriptions while they are "In Review" and recreate them, or will that cause issues with product ID reuse? Has anyone else experienced this and found a resolution? Any help or guidance from Apple engineers or fellow developers would be greatly appreciated. Thanks
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Foreign-owned US LLC stuck on W-9 form, tax team silent for a month
My developer account is a US single-member LLC owned by a non-US individual. The LLC is a disregarded entity with a valid EIN. App Store Connect only shows me the W-9 workflow. But the IRS instructions for W-9 say: ▎ "If the owner of a disregarded entity is a foreign person, the owner must complete an appropriate Form W-8 instead of a Form W-9" So I legally cannot submit a W-9. I need the W-8BEN workflow enabled. Apple Finance told me all US legal entities must complete a W-9, then suggested I get an EIN (I have one) or change my address. When I sent the IRS guidance, they said their system can't make the change and forwarded it to the tax team. That was May 14 (Case-ID 19771345). Over 15 business days later: no reply, no timeline, and my paid agreement is still inactive. My business is on hold. Has anyone with a foreign-owned single-member US LLC gotten the W-8BEN workflow enabled? Is there any escalation path beyond iTSPayments and the Finance contact form? Both have gone quiet.
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60
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