Posts under Developer Tools & Services topic

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Validate App & Upload both hang indefinitely at "Preparing"
I have been trying for 24 hours to upload app, and first time this has happened in 8 years and 100+ uploads. Please help. Validate App and Upload both hang indefinitely at "Preparing" in Xcode Organizer. No error is ever returned — the progress bar freezes and the operation never completes or times out. Transporter 1.4.5 fails identically. Key detail: archive 2.4.3 (build 123), which Apple accepted and processed on Sept 10, 2026, now hangs the same way when validated. Same machine, same Xcode, same Apple ID. This rules out the archive, its signature, and its provisioning profile. Already ruled out: two independent networks (home Wi-Fi and iPhone cellular hotspot); the archive itself (known-good build 123 fails identically); Xcode install (27.0 / 27A266a, xcode-select verified correct); Apple ID session (signed out and back in three times); full reboot. macOS 27.0 (26A428) on MacBookPro18,4. Last successful upload Sept 10, 2026. 100+ prior archives uploaded without incident over several years. macOS has updated twice since Sept 10. Separately: Transporter 1.4.5 crashes on macOS 27.0 with an unhandled exception in TransporterKit while drawing its activity queue (EXC_BREAKPOINT via +[NSApplication _crashOnException:]).
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Apple Watch pairs successfully in Device Hub (watchOS 27) but never reconnects afterward
Xcode 27.0, watchOS 27.2, macOS 27.2. Re-pairing an Apple Watch Ultra 2 via Device Hub (File ▸ Pair Nearby Device…) completes successfully — remotepairingd logs setupManualPairing succeeded — but the watch never reconnects afterward: no verifyManualPairing, no _remotepairing._tcp Bonjour advertisement, and CoreDevice never creates a device record for it. devicectl shows the watch as unavailable, then it disappears from the list entirely. Compare: pairing an iPhone the same way also closes the setup channel within ~40 ms, but the iPhone reconnects ~1.3 s later via verifyManualPairing and becomes available. The watch never does. Interesting finding: if the Mac's pairing listener is kept open past the point where Device Hub's sheet would normally close it, the watch does come back — but it requests a brand-new pair-setup instead of verifying the one it just completed. It loops: setup → close → setup. Already tried without success: restarting the watch/iPhone, Developer Mode off/on, Bluetooth on/off, Wi-Fi toggles, iPhone on USB, restarting CoreDeviceService and remotepairingd, Reset Location & Privacy on the iPhone, updating watchOS (27.0 → 27.2, same behavior). Full write-up with sanitized logs, timeline and everything tried: https://github.com/kisnner26/watchos27-pairing-bug Filed as Feedback Assistant FB24924229. If anyone else hits this exact symptom (pairing succeeds, watch never reconnects — different from the PIN never appearing, or the watch never showing up at all, which are other variants reported elsewhere), please share your report ID here so Apple can link them.
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Xcode 27.1.0 Beta - Device Hub does not accept unsigned .app bundle drops
In previous versions of Simulator.app, you could drag an unsigned iOS .app bundle onto the Simulator screen to install it. This was useful functionality to allow for more easy distribution of simulator-only builds within a team without needing to worry about signing and distribution. This functionality appears to have been completely removed in Device Hub which is a shame.
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Xcode 27.1 Device Hub crashes immediately when launched, even with no project open
[Submitted as FB24979057] Device Hub is consistently crashing for me in Xcode 27.1. I initially encountered it while working in Xcode, but I can reproduce it completely independently of any project: Quit Xcode. Launch Device Hub directly. Wait a couple of seconds. Device Hub crashes. The latest crash occurred about two seconds after Device Hub launched, so this doesn’t appear to be related to a particular Xcode project. :chatgpt-content-reference{index="0"} Environment Xcode 27.0 (27A266a) DeviceHub 27.0 (255.2.6.6) macOS 27.0.1 (26A434) Apple silicon The crash is on the main thread during AppKit/SwiftUI layout and constraint updating: :chatgpt-content-reference{index="1"} :chatgpt-content-reference{index="2"} Exception Type: EXC_CRASH (SIGABRT) Termination Reason: Namespace SIGNAL, Code 6, Abort trap: 6 AppKit -[NSWindow(NSDisplayCycle) _postWindowNeedsUpdateConstraints] -[NSView setNeedsUpdateConstraints:] SwiftUI NSHostingView.setNeedsUpdate() NSHostingView.beginTransaction() AppKitPlatformViewHost.invalidateLayout() NSHostingView.SizeConstraints.update(from:) DeviceHub main Has anyone else seen this in Xcode 27.1 or found a workaround?
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Device Hub unexpectedly quit
I have raised Feedback FB23036084 Just using it on an extremely small app that display six SwiftUI charts. I was just scrolling on a ScrollView of the charts. Th feedback has a link to the app on GitHub, the content of the generate report details and also the output of running xcrun simctl diagnose
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Apple developer program membership & account issue
I had logged into my mac with my Apple ID. Then, I downloaded the Apple Developer App and signed in with my other Apple ID and I purchased an Apple Developer Program membership from the Developer app yesterday. The payment was completed successfully, and I have received the receipt and confirmation in my first Apple ID which I had logged into my Macbook. When I check account.apple.com, the Apple Developer subscription shows as active. However, when I sign in to developer.apple.com with the both of my accounts, it still shows “Enroll today” instead of showing my Developer Program membership. I also do not have access to Membership Details, Team ID, Certificates, Identifiers & Profiles, or the other Developer Program resources. I have contacted the support but they are so lazy to reply. Also they do not seem to be understanding the problem. Could someone help me?
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Apple systems reject my company domain — enrollment blocked for two months
Our company domain datario.sk is rejected by Apple as an invalid email address. This happens in multiple Apple systems: at account.apple.com when adding an address, and in the Developer Program enrollment work email step. The rejection appears in the form immediately, before any email is sent. No request ever reaches my mail server — my hosting provider checked the logs and found no connection attempt from Apple's servers at all. MX and SPF records are valid and all other senders (Google, Stripe, Dun & Bradstreet) deliver normally. The address datario [at] datario.sk is the sign-in address of this Apple Account and previously worked without any issue, so something changed on Apple's side. Developer Support has investigated this since mid-August (case 20000137748005, engineering ticket INC103315840). I provided identity and company documents and screen recordings requested by engineering. The conclusion was that no issue was found on Apple's side, and I was directed to AppleCare, where the only contact option available in my region is a phone call. Our Android app has been live on Google Play for weeks; the iOS version cannot be released because enrollment is blocked. Is there anyone who can check whether datario.sk is on a suppression or block list in Apple's systems?
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Enrollment stuck under review since August
Hi, I started my enrollment in the Apple Developer Program in August 2026, but the process has been stuck under review since then (Enrollment ID = NUD4NCB2LZ) When I check my enrollment status, I’m still asked to wait for the review to be completed, but I haven’t received any updates or requests for additional information. A couple of weeks ago, I also contacted Apple Developer Support by email to ask about the status of my enrollment, but unfortunately I haven’t received a response yet. It has now been more than a month since I started the enrollment process, and I’m not sure if there is anything else I need to do on my side. Has anyone experienced a similar delay recently? Is there another way to contact Apple Developer Support or request a review of the enrollment? Any advice would be appreciated. Thanks!
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Organization enrollment pending for 2 months - no response after requested documents, multiple support cases, and missed callback
Hello, We are currently trying to complete the Apple Developer Program organization enrollment for Rabo Trading Limited, but the enrollment has now been pending for approximately two months. Enrollment ID: 225W46ZVL6 Our original enrollment-related support case is Case 20000118314959. Through this case, a Senior Advisor from Apple Developer Support contacted us and requested additional documentation to verify the legal authority of our director and the principal place of business of the company. We submitted the requested signed documentation through Apple’s secure file upload system on August 10, 2026. The document included the requested authority confirmation, company address, telephone number, enrollment ID, case number, director information, title, contact details, and signature. Since submitting the requested documentation, we have received no further response or update regarding the enrollment review. Because we were unable to obtain any response, we subsequently opened two additional Apple Developer Support cases: Case 20000152530724 Opened on August 31, 2026, with an additional follow-up on September 2, 2026. Case 102955765663 Opened on September 7, 2026, with an additional follow-up on September 9, 2026. Unfortunately, we have received no response at all to either of these additional cases. We were therefore unable to establish any communication with Apple Developer Support through these requests. We also requested telephone support / a callback regarding the enrollment, but no callback was received. At this point, more than six weeks have passed since we submitted the additional documentation specifically requested by Apple, and the overall enrollment process has been pending for approximately two months. We currently have no indication whether the enrollment is still under review, whether the submitted documents are awaiting verification, whether the case is waiting for action from a specific review team, or whether any additional action is required from our side. Could an Apple Developer Support representative please review the status of Enrollment ID 225W46ZVL6 and the original Case 20000118314959, or advise us on how this enrollment can be escalated to the appropriate review team? For reference, the related support cases are: 20000118314959 – Original enrollment case 20000152530724 – Follow-up support case, no response received 102955765663 – Follow-up support case, no response received We are ready to provide any additional documentation or verification immediately if required. Thank you for your assistance.
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Organization enrollment still Pending after completed membership payment
Our Apple Developer Program organization enrollment has been stuck in Pending since September 15, 2026. The $99 membership payment was successfully processed and has fully settled. The Apple order page now shows “Enrollment Complete” and “Electronically Delivered,” but the Developer account remains Pending and we still do not have access to the Developer Program. The order originally indicated that processing could take up to 48 hours, but it has now been seven days. We have contacted Apple Developer Support and have open support cases, but responses have been significantly delayed. Has anyone experienced the same situation where the membership was successfully paid and electronically delivered, but the Developer account remained Pending? If so, was Developer Support required to manually activate or link the membership? Any guidance from someone who has experienced this would be greatly appreciated.
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Organization enrollment stuck 3+ weeks — payment settled (invoice confirmed), no support response. Requesting escalation.
Our organization enrollment has been stuck on "Purchase your membership — complete your purchase now" for over three weeks, despite a fully settled payment confirmed by Apple's own invoice. We have received no meaningful response across multiple support cases. What we have tried: Three payment attempts across two cardholders, using cards confirmed working internationally and within the App Store itself Multiple support cases (102967185439, 102951154946, 20000139412498), no resolution Phone callback is not offered for our region, so that escalation path is unavailable to us Emailed Apple Developer Support directly multiple times, no reply This is clearly not a payment issue — Apple's own invoice confirms the charge is complete and settled. This appears to be a backend provisioning failure where the completed payment has not been linked to our verified enrollment. We are a legitimate registered business with a valid D-U-N-S number. Our app is already live on Google Play and Huawei AppGallery — Apple is the only platform where enrollment has failed to complete, and it is blocking our launch. Requesting: escalation to the enrollment/payment team to manually review Enrollment ID K36V8XF97H against confirmed payment invoice MD07881249 and complete our account activation. Happy to provide any verification details needed. If anyone from Apple Developer Relations can help escalate, or if any developer has resolved a similar backend-linking issue, we would greatly appreciate it.
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Apple Developer Program Payment Charged but Enrollment Still Pending
Apple Developer Team, please help review my enrollment. My payment has already been charged and I received the official invoice, but my Developer Program enrollment is still pending. I have contacted Apple Developer Support multiple times but have not received any response. Please help check my case and provide an update. Thank you.
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Apple Developer Enrollment Payment Charged Without Approval
It is really funny that Apple Developer Program charged me the enrollment fee, but my account was never approved. My enrollment remained pending for a long time, and then the pending status was suddenly removed and I was asked to enroll again. I have already contacted Apple Developer Support several times, but I still have not received a clear solution. This issue has been delayed for a long time, and until now my account is still not approved even though the payment was already charged. I really need Apple Developer Support to properly investigate my enrollment, confirm the payment that was charged, and provide a clear solution instead of asking me to start the enrollment process again. I understand that personal credentials and payment information should normally not be shared publicly. However, because it has been very difficult to get proper support from Apple and my issue has remained unresolved for a long time, I decided to post the invoice as proof that the Apple Developer Program payment was already charged. I have tried contacting Apple Developer Support multiple times, but I still have not received a clear solution regarding my enrollment.
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Title: Error "Your enrollment could not be completed" after successful payment
Hello everyone! I've run into an issue with my Apple Developer account enrollment and am hoping for some advice from anyone who might have experienced this. On September 16, My order ID (MML57TZM9S) I paid for the annual subscription. The funds were successfully deducted from my card, and I received the official receipt from Apple confirming the purchase. However, my developer account is still inactive, and the system displays an error message indicating that the enrollment could not be completed at this time. Here is my current situation: My account is registered in Uzbekistan, so the automatic callback option in support is not available. I have already submitted a request via the contact page form, attached a screenshot of the payment receipt, and asked them to either activate my account or call me back. I received a confirmation from support with Case ID 102970413444. I am now in waiting mode.
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Apple Developer enrollment stuck for over a month. Payment never reaches my bank
Hi everyone, I’m having a pretty frustrating issue with my Individual Apple Developer Program enrollment and I’m wondering if anyone has experienced something similar. My enrollment has been stuck in Pending since August 3. The Apple Developer app couldn’t verify my identity because, for some reason, it only offers Driver’s License as a document type. I don’t have a compatible license, so Developer Support asked me to upload my valid passport through their secure upload page for manual verification. I did that, and on August 19 a Senior Advisor told me that my information was being reviewed. Since then I’ve followed up several times, but I haven’t received any meaningful update. My support case is still open: Case ID: 20000126998264 There’s also a strange payment issue. My first €99 membership payment went through successfully, but Apple later cancelled the order. I recently tried paying again through the web enrollment page. Apple now shows an authorization error saying that my bank declined the transaction. I contacted my bank, though, and they confirmed that they never received an authorization request for the €99 transaction at all. There isn’t even a failed payment attempt in their system. So it seems like the payment is being rejected somewhere before it reaches the card issuer. At this point I’m not sure whether the payment problem is related to the pending manual identity review, a stuck enrollment/payment state, or something else on Apple’s side. Has anyone run into this combination before? If someone from Apple Developer Support sees this, I’d really appreciate it if you could take a look at Case 20000126998264 or let me know what I should do next. I’m happy to provide any additional verification or documentation that’s needed. Thanks!
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Paid Apple Developer Program Membership Still Pending — Apple Charged $99, Yet My Account Still Says “Purchase Your Membership”
I am posting this to document an unresolved Apple Developer Program membership issue and to ask whether other developers have experienced the same sequence of events. I purchased a one-year Apple Developer Program membership on September 11, 2026. Apple subsequently issued an invoice for the Apple Developer Program, showing: Web Order Number: D005219917 Invoice Number: MD05520082 Amount charged: USD 99.00 Amount Due: USD 0.00 Despite this, my Developer account still shows: “Mahmoud Elboraey (Pending)” More concerningly, the same account continues to display: “Purchase your membership.” “To continue your enrollment, complete your purchase now.” The page itself states: “Your purchase may take up to 48 hours to process.” That stated processing period expired many days ago. I contacted Apple Developer Support regarding this unresolved paid transaction and received Case ID 102968582713. Apple acknowledged receiving my original support request. After receiving no substantive explanation or resolution, I sent a formal follow-up under the same case number, and Apple again confirmed receipt. I then allowed additional time for Apple to respond. As of September 21, 2026, the membership remains Pending, the account still instructs me to purchase the membership, and I have received no substantive explanation or resolution. For clarity, another acknowledgment stating “Thank you for contacting us” or simply confirming that the case is being reviewed would not constitute a substantive response to the issue described above. I am asking for an actual explanation and resolution of the paid transaction. To be clear, I have not attempted a second purchase. I do not believe a customer who already has an Apple invoice confirming a $99 charge and a $0 balance due should have to risk making another payment simply because the enrollment interface continues to display an instruction to purchase the membership. I am not speculating about the cause of the problem or anyone’s intentions. I am documenting the facts visible in Apple’s own invoice, Developer account interface, and support correspondence. At this point, the documented sequence is straightforward: Apple charged for the membership. Apple issued the invoice. The stated 48-hour processing period expired. The membership remains Pending. The interface still asks me to purchase the membership. Support acknowledged both my case and my follow-up, but no substantive resolution has been provided. I would therefore appreciate a substantive response from Apple Developer Support addressing: Why the paid membership has not been activated. Why my account continues to display “Purchase your membership” after Apple has already charged and invoiced the membership. Written confirmation that no additional payment is required. When and how this paid transaction will finally be resolved. I have retained the invoice, payment documentation, screenshots showing the Pending status and purchase prompt, support acknowledgments, formal follow-up, and the complete chronology of the matter. If other developers have experienced this same sequence — payment charged, invoice issued, membership remaining Pending, purchase prompt continuing to appear, and delayed support resolution — I would be interested in hearing when it happened, how long it lasted, what response was received from Apple, and how it was ultimately resolved. I will update this post if Apple resolves the matter.
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issue with Xcode 27 RC uploading to App Store Connect
Is anyone else having issues uploading an archive to App Store Connect? I went to validate an archive of my app, and seems to hang during validation. I've tried just validating the app, and tried Transporter as well. It hangs on the analyzing app. How to troubleshoot?
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TextField cannot receive keyboard input via Device Hub (Xcode 27.0 beta 6, tvOS 27.0)
Environment: Xcode 27.0 beta 6, Device Hub, tvOS 27.0 When focusing a TextField and using Device Hub to run on tvOS 27.0, I cannot type any text into the field. Focus moves to the TextField as expected, but keyboard input is not received. Has anyone else run into this? Any workaround would be appreciated.
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Validate App & Upload both hang indefinitely at "Preparing"
I have been trying for 24 hours to upload app, and first time this has happened in 8 years and 100+ uploads. Please help. Validate App and Upload both hang indefinitely at "Preparing" in Xcode Organizer. No error is ever returned — the progress bar freezes and the operation never completes or times out. Transporter 1.4.5 fails identically. Key detail: archive 2.4.3 (build 123), which Apple accepted and processed on Sept 10, 2026, now hangs the same way when validated. Same machine, same Xcode, same Apple ID. This rules out the archive, its signature, and its provisioning profile. Already ruled out: two independent networks (home Wi-Fi and iPhone cellular hotspot); the archive itself (known-good build 123 fails identically); Xcode install (27.0 / 27A266a, xcode-select verified correct); Apple ID session (signed out and back in three times); full reboot. macOS 27.0 (26A428) on MacBookPro18,4. Last successful upload Sept 10, 2026. 100+ prior archives uploaded without incident over several years. macOS has updated twice since Sept 10. Separately: Transporter 1.4.5 crashes on macOS 27.0 with an unhandled exception in TransporterKit while drawing its activity queue (EXC_BREAKPOINT via +[NSApplication _crashOnException:]).
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Apple Watch pairs successfully in Device Hub (watchOS 27) but never reconnects afterward
Xcode 27.0, watchOS 27.2, macOS 27.2. Re-pairing an Apple Watch Ultra 2 via Device Hub (File ▸ Pair Nearby Device…) completes successfully — remotepairingd logs setupManualPairing succeeded — but the watch never reconnects afterward: no verifyManualPairing, no _remotepairing._tcp Bonjour advertisement, and CoreDevice never creates a device record for it. devicectl shows the watch as unavailable, then it disappears from the list entirely. Compare: pairing an iPhone the same way also closes the setup channel within ~40 ms, but the iPhone reconnects ~1.3 s later via verifyManualPairing and becomes available. The watch never does. Interesting finding: if the Mac's pairing listener is kept open past the point where Device Hub's sheet would normally close it, the watch does come back — but it requests a brand-new pair-setup instead of verifying the one it just completed. It loops: setup → close → setup. Already tried without success: restarting the watch/iPhone, Developer Mode off/on, Bluetooth on/off, Wi-Fi toggles, iPhone on USB, restarting CoreDeviceService and remotepairingd, Reset Location & Privacy on the iPhone, updating watchOS (27.0 → 27.2, same behavior). Full write-up with sanitized logs, timeline and everything tried: https://github.com/kisnner26/watchos27-pairing-bug Filed as Feedback Assistant FB24924229. If anyone else hits this exact symptom (pairing succeeds, watch never reconnects — different from the PIN never appearing, or the watch never showing up at all, which are other variants reported elsewhere), please share your report ID here so Apple can link them.
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102950134670 - DriverKit
Please can someone bump my support request which has been pending for 1 month. It is for DriverKit access. Thanks
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Xcode 27.1.0 Beta - Device Hub does not accept unsigned .app bundle drops
In previous versions of Simulator.app, you could drag an unsigned iOS .app bundle onto the Simulator screen to install it. This was useful functionality to allow for more easy distribution of simulator-only builds within a team without needing to worry about signing and distribution. This functionality appears to have been completely removed in Device Hub which is a shame.
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Enrolment
Hey, does anyone know how long the enrolment process needs? enrollment ID is QARGL6A9YV - maybe someone can help, we wanna start as soon as possible :-)
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Xcode 27.1 Device Hub crashes immediately when launched, even with no project open
[Submitted as FB24979057] Device Hub is consistently crashing for me in Xcode 27.1. I initially encountered it while working in Xcode, but I can reproduce it completely independently of any project: Quit Xcode. Launch Device Hub directly. Wait a couple of seconds. Device Hub crashes. The latest crash occurred about two seconds after Device Hub launched, so this doesn’t appear to be related to a particular Xcode project. :chatgpt-content-reference{index="0"} Environment Xcode 27.0 (27A266a) DeviceHub 27.0 (255.2.6.6) macOS 27.0.1 (26A434) Apple silicon The crash is on the main thread during AppKit/SwiftUI layout and constraint updating: :chatgpt-content-reference{index="1"} :chatgpt-content-reference{index="2"} Exception Type: EXC_CRASH (SIGABRT) Termination Reason: Namespace SIGNAL, Code 6, Abort trap: 6 AppKit -[NSWindow(NSDisplayCycle) _postWindowNeedsUpdateConstraints] -[NSView setNeedsUpdateConstraints:] SwiftUI NSHostingView.setNeedsUpdate() NSHostingView.beginTransaction() AppKitPlatformViewHost.invalidateLayout() NSHostingView.SizeConstraints.update(from:) DeviceHub main Has anyone else seen this in Xcode 27.1 or found a workaround?
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Device Hub unexpectedly quit
I have raised Feedback FB23036084 Just using it on an extremely small app that display six SwiftUI charts. I was just scrolling on a ScrollView of the charts. Th feedback has a link to the app on GitHub, the content of the generate report details and also the output of running xcrun simctl diagnose
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Apple developer program membership & account issue
I had logged into my mac with my Apple ID. Then, I downloaded the Apple Developer App and signed in with my other Apple ID and I purchased an Apple Developer Program membership from the Developer app yesterday. The payment was completed successfully, and I have received the receipt and confirmation in my first Apple ID which I had logged into my Macbook. When I check account.apple.com, the Apple Developer subscription shows as active. However, when I sign in to developer.apple.com with the both of my accounts, it still shows “Enroll today” instead of showing my Developer Program membership. I also do not have access to Membership Details, Team ID, Certificates, Identifiers & Profiles, or the other Developer Program resources. I have contacted the support but they are so lazy to reply. Also they do not seem to be understanding the problem. Could someone help me?
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14h
Apple systems reject my company domain — enrollment blocked for two months
Our company domain datario.sk is rejected by Apple as an invalid email address. This happens in multiple Apple systems: at account.apple.com when adding an address, and in the Developer Program enrollment work email step. The rejection appears in the form immediately, before any email is sent. No request ever reaches my mail server — my hosting provider checked the logs and found no connection attempt from Apple's servers at all. MX and SPF records are valid and all other senders (Google, Stripe, Dun & Bradstreet) deliver normally. The address datario [at] datario.sk is the sign-in address of this Apple Account and previously worked without any issue, so something changed on Apple's side. Developer Support has investigated this since mid-August (case 20000137748005, engineering ticket INC103315840). I provided identity and company documents and screen recordings requested by engineering. The conclusion was that no issue was found on Apple's side, and I was directed to AppleCare, where the only contact option available in my region is a phone call. Our Android app has been live on Google Play for weeks; the iOS version cannot be released because enrollment is blocked. Is there anyone who can check whether datario.sk is on a suppression or block list in Apple's systems?
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14h
Enrollment stuck under review since August
Hi, I started my enrollment in the Apple Developer Program in August 2026, but the process has been stuck under review since then (Enrollment ID = NUD4NCB2LZ) When I check my enrollment status, I’m still asked to wait for the review to be completed, but I haven’t received any updates or requests for additional information. A couple of weeks ago, I also contacted Apple Developer Support by email to ask about the status of my enrollment, but unfortunately I haven’t received a response yet. It has now been more than a month since I started the enrollment process, and I’m not sure if there is anything else I need to do on my side. Has anyone experienced a similar delay recently? Is there another way to contact Apple Developer Support or request a review of the enrollment? Any advice would be appreciated. Thanks!
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14h
Organization enrollment pending for 2 months - no response after requested documents, multiple support cases, and missed callback
Hello, We are currently trying to complete the Apple Developer Program organization enrollment for Rabo Trading Limited, but the enrollment has now been pending for approximately two months. Enrollment ID: 225W46ZVL6 Our original enrollment-related support case is Case 20000118314959. Through this case, a Senior Advisor from Apple Developer Support contacted us and requested additional documentation to verify the legal authority of our director and the principal place of business of the company. We submitted the requested signed documentation through Apple’s secure file upload system on August 10, 2026. The document included the requested authority confirmation, company address, telephone number, enrollment ID, case number, director information, title, contact details, and signature. Since submitting the requested documentation, we have received no further response or update regarding the enrollment review. Because we were unable to obtain any response, we subsequently opened two additional Apple Developer Support cases: Case 20000152530724 Opened on August 31, 2026, with an additional follow-up on September 2, 2026. Case 102955765663 Opened on September 7, 2026, with an additional follow-up on September 9, 2026. Unfortunately, we have received no response at all to either of these additional cases. We were therefore unable to establish any communication with Apple Developer Support through these requests. We also requested telephone support / a callback regarding the enrollment, but no callback was received. At this point, more than six weeks have passed since we submitted the additional documentation specifically requested by Apple, and the overall enrollment process has been pending for approximately two months. We currently have no indication whether the enrollment is still under review, whether the submitted documents are awaiting verification, whether the case is waiting for action from a specific review team, or whether any additional action is required from our side. Could an Apple Developer Support representative please review the status of Enrollment ID 225W46ZVL6 and the original Case 20000118314959, or advise us on how this enrollment can be escalated to the appropriate review team? For reference, the related support cases are: 20000118314959 – Original enrollment case 20000152530724 – Follow-up support case, no response received 102955765663 – Follow-up support case, no response received We are ready to provide any additional documentation or verification immediately if required. Thank you for your assistance.
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14h
Organization enrollment still Pending after completed membership payment
Our Apple Developer Program organization enrollment has been stuck in Pending since September 15, 2026. The $99 membership payment was successfully processed and has fully settled. The Apple order page now shows “Enrollment Complete” and “Electronically Delivered,” but the Developer account remains Pending and we still do not have access to the Developer Program. The order originally indicated that processing could take up to 48 hours, but it has now been seven days. We have contacted Apple Developer Support and have open support cases, but responses have been significantly delayed. Has anyone experienced the same situation where the membership was successfully paid and electronically delivered, but the Developer account remained Pending? If so, was Developer Support required to manually activate or link the membership? Any guidance from someone who has experienced this would be greatly appreciated.
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14h
Organization enrollment stuck 3+ weeks — payment settled (invoice confirmed), no support response. Requesting escalation.
Our organization enrollment has been stuck on "Purchase your membership — complete your purchase now" for over three weeks, despite a fully settled payment confirmed by Apple's own invoice. We have received no meaningful response across multiple support cases. What we have tried: Three payment attempts across two cardholders, using cards confirmed working internationally and within the App Store itself Multiple support cases (102967185439, 102951154946, 20000139412498), no resolution Phone callback is not offered for our region, so that escalation path is unavailable to us Emailed Apple Developer Support directly multiple times, no reply This is clearly not a payment issue — Apple's own invoice confirms the charge is complete and settled. This appears to be a backend provisioning failure where the completed payment has not been linked to our verified enrollment. We are a legitimate registered business with a valid D-U-N-S number. Our app is already live on Google Play and Huawei AppGallery — Apple is the only platform where enrollment has failed to complete, and it is blocking our launch. Requesting: escalation to the enrollment/payment team to manually review Enrollment ID K36V8XF97H against confirmed payment invoice MD07881249 and complete our account activation. Happy to provide any verification details needed. If anyone from Apple Developer Relations can help escalate, or if any developer has resolved a similar backend-linking issue, we would greatly appreciate it.
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1
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186
Activity
14h
Apple Developer Program Payment Charged but Enrollment Still Pending
Apple Developer Team, please help review my enrollment. My payment has already been charged and I received the official invoice, but my Developer Program enrollment is still pending. I have contacted Apple Developer Support multiple times but have not received any response. Please help check my case and provide an update. Thank you.
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3
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Views
644
Activity
14h
Apple Developer Enrollment Payment Charged Without Approval
It is really funny that Apple Developer Program charged me the enrollment fee, but my account was never approved. My enrollment remained pending for a long time, and then the pending status was suddenly removed and I was asked to enroll again. I have already contacted Apple Developer Support several times, but I still have not received a clear solution. This issue has been delayed for a long time, and until now my account is still not approved even though the payment was already charged. I really need Apple Developer Support to properly investigate my enrollment, confirm the payment that was charged, and provide a clear solution instead of asking me to start the enrollment process again. I understand that personal credentials and payment information should normally not be shared publicly. However, because it has been very difficult to get proper support from Apple and my issue has remained unresolved for a long time, I decided to post the invoice as proof that the Apple Developer Program payment was already charged. I have tried contacting Apple Developer Support multiple times, but I still have not received a clear solution regarding my enrollment.
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1
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100
Activity
14h
Title: Error "Your enrollment could not be completed" after successful payment
Hello everyone! I've run into an issue with my Apple Developer account enrollment and am hoping for some advice from anyone who might have experienced this. On September 16, My order ID (MML57TZM9S) I paid for the annual subscription. The funds were successfully deducted from my card, and I received the official receipt from Apple confirming the purchase. However, my developer account is still inactive, and the system displays an error message indicating that the enrollment could not be completed at this time. Here is my current situation: My account is registered in Uzbekistan, so the automatic callback option in support is not available. I have already submitted a request via the contact page form, attached a screenshot of the payment receipt, and asked them to either activate my account or call me back. I received a confirmation from support with Case ID 102970413444. I am now in waiting mode.
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1
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61
Activity
14h
Apple Developer enrollment stuck for over a month. Payment never reaches my bank
Hi everyone, I’m having a pretty frustrating issue with my Individual Apple Developer Program enrollment and I’m wondering if anyone has experienced something similar. My enrollment has been stuck in Pending since August 3. The Apple Developer app couldn’t verify my identity because, for some reason, it only offers Driver’s License as a document type. I don’t have a compatible license, so Developer Support asked me to upload my valid passport through their secure upload page for manual verification. I did that, and on August 19 a Senior Advisor told me that my information was being reviewed. Since then I’ve followed up several times, but I haven’t received any meaningful update. My support case is still open: Case ID: 20000126998264 There’s also a strange payment issue. My first €99 membership payment went through successfully, but Apple later cancelled the order. I recently tried paying again through the web enrollment page. Apple now shows an authorization error saying that my bank declined the transaction. I contacted my bank, though, and they confirmed that they never received an authorization request for the €99 transaction at all. There isn’t even a failed payment attempt in their system. So it seems like the payment is being rejected somewhere before it reaches the card issuer. At this point I’m not sure whether the payment problem is related to the pending manual identity review, a stuck enrollment/payment state, or something else on Apple’s side. Has anyone run into this combination before? If someone from Apple Developer Support sees this, I’d really appreciate it if you could take a look at Case 20000126998264 or let me know what I should do next. I’m happy to provide any additional verification or documentation that’s needed. Thanks!
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93
Activity
14h
Paid Apple Developer Program Membership Still Pending — Apple Charged $99, Yet My Account Still Says “Purchase Your Membership”
I am posting this to document an unresolved Apple Developer Program membership issue and to ask whether other developers have experienced the same sequence of events. I purchased a one-year Apple Developer Program membership on September 11, 2026. Apple subsequently issued an invoice for the Apple Developer Program, showing: Web Order Number: D005219917 Invoice Number: MD05520082 Amount charged: USD 99.00 Amount Due: USD 0.00 Despite this, my Developer account still shows: “Mahmoud Elboraey (Pending)” More concerningly, the same account continues to display: “Purchase your membership.” “To continue your enrollment, complete your purchase now.” The page itself states: “Your purchase may take up to 48 hours to process.” That stated processing period expired many days ago. I contacted Apple Developer Support regarding this unresolved paid transaction and received Case ID 102968582713. Apple acknowledged receiving my original support request. After receiving no substantive explanation or resolution, I sent a formal follow-up under the same case number, and Apple again confirmed receipt. I then allowed additional time for Apple to respond. As of September 21, 2026, the membership remains Pending, the account still instructs me to purchase the membership, and I have received no substantive explanation or resolution. For clarity, another acknowledgment stating “Thank you for contacting us” or simply confirming that the case is being reviewed would not constitute a substantive response to the issue described above. I am asking for an actual explanation and resolution of the paid transaction. To be clear, I have not attempted a second purchase. I do not believe a customer who already has an Apple invoice confirming a $99 charge and a $0 balance due should have to risk making another payment simply because the enrollment interface continues to display an instruction to purchase the membership. I am not speculating about the cause of the problem or anyone’s intentions. I am documenting the facts visible in Apple’s own invoice, Developer account interface, and support correspondence. At this point, the documented sequence is straightforward: Apple charged for the membership. Apple issued the invoice. The stated 48-hour processing period expired. The membership remains Pending. The interface still asks me to purchase the membership. Support acknowledged both my case and my follow-up, but no substantive resolution has been provided. I would therefore appreciate a substantive response from Apple Developer Support addressing: Why the paid membership has not been activated. Why my account continues to display “Purchase your membership” after Apple has already charged and invoiced the membership. Written confirmation that no additional payment is required. When and how this paid transaction will finally be resolved. I have retained the invoice, payment documentation, screenshots showing the Pending status and purchase prompt, support acknowledgments, formal follow-up, and the complete chronology of the matter. If other developers have experienced this same sequence — payment charged, invoice issued, membership remaining Pending, purchase prompt continuing to appear, and delayed support resolution — I would be interested in hearing when it happened, how long it lasted, what response was received from Apple, and how it was ultimately resolved. I will update this post if Apple resolves the matter.
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1
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Views
221
Activity
14h