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First subscription stuck on "Missing Metadata" — can't submit
I'm trying to set up my first auto-renewable subscription and I'm completely stuck. I've filled in everything I can: pricing, the localized display name and description, and the review screenshot / images. Despite that, the subscription still shows "Missing Metadata" and won't let me move forward. Under Localization, the status stays on "Waiting for Submission." In Business (Agreements, Tax, and Banking) everything shows as "Active." Because of this I also can't submit new builds to the App Store: the app includes an in-app purchase that hasn't been approved in review yet, so the build gets blocked. Has anyone run into this? What's the correct order of steps to get the subscription out of "Missing Metadata" and actually submitted? Thanks in advance.
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22
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Why my app clip is not opening with app clip code?
Hello! I am developing an app that includes an app clip. Recently, I launched my app on the App Store, but I discovered that some of the app clip codes are not functioning correctly. My AASA file is configured correctly (general deep links work with it, as well as some app clip URLs) and is also configured for app clips. { "appclips": { "apps": [ "TEAM_ID.maxood.AveBingo.AppClip" ], "details": [ { "appID": "TEAM_ID.maxood.AveBingo.AppClip", "paths": [ "/*", "/bingo/*", ] } ] }, "applinks": { "apps": [ "TEAM_ID.maxood.AveBingo" ], "details": [ { "appID": "TEAM_ID.maxood.AveBingo", "paths": [ "/", "/bingo/*" ] } ] } } I've also created the advanced app clip experience in App Store Connect and configured it to open links with my domain as the prefix: So if I create an app clip code with my root URL 'https://avebingo.com', my app clip is immediately launched. However, if I create an app clip code and want to launch my app clip for a particular bingo using the URL 'https://avebingo.com/bingo/<some_id>', it is not launched, and a popup says, 'This app clip is not currently available in your country or region.' Interestingly, app clip diagnostics in my iPhone settings indicate that everything is okay for my root URL. But for URLs like 'https://avebingo.com/bingo/some_id', it says the following, which indicates that my app is not launched in the App Store (but it is). Can you please share what do i do wrong and how to fix it? Thanks in advance.
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Bundle Subscriptions - how does payment work across apps and companies
It may be documented in materials I haven't discovered yet but, how does the subscription payout work with more than one developer account? I assume you can specify the percentage and Apple splits it across the developers, but I haven't found any docs yet. To the same thought of Apple managing sending the funs to different companies, is it possible to have an app bundle by the same developer and have more than one bank account to distribute the funds? For business reasons, if App 1 and App 2 from the same developer want to have different finances and different bank accounts for subscription revenue, is that possible? The same concept above of 'split the payout' would apply.
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49
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App Store Connect upload rejected — Invalid NSExtensionPointIdentifier for FamilyControls extensions despite approved entitlement
Our app com.dalesidebottom.betterus (Team: TK8M23SECQ) cannot upload to App Store Connect. Build 28, v2.0.0 is rejected server-side with a 409 error for two new extension points in v2.0: • com.apple.ManagedSettings.ShieldConfigurationExtensionPoint — Error ID: 7624408a-f318-4b4f-a8b8-1c359923f560 • com.apple.deviceactivity.report-extension — Error ID: 51b40a9e-fc60-402d-9ba7-f29bfbfc84b5 The com.apple.developer.family-controls Distribution entitlement IS correctly in our Distribution provisioning profiles (resolved via case 102892887667). The rejection is not a provisioning issue — it is App Store Connect's submission validation layer rejecting these extension point identifiers because they are new in v2.0 (not present in our approved v1.0). Our com.apple.deviceactivity.monitor-extension passes fine as it was in v1.0. We need these two extension points authorised on the App Store Connect submission backend for this app. We have been waiting weeks and have case 102892887667 open with no resolution.
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My first app on the Apple Store
I have my first app on the App Store and I’m unsure whether I’m seeing a normal App Store indexing delay or a storefront issue. The macOS version of my app is searchable and can be found normally in the Mac App Store. The iPhone/iPad version was approved, the direct App Store URL works, the app page shows a price, and the app can be reached from my website. However, neither the app name nor the developer name can be found through App Store search on iPhone or iPad. In addition, App Store Connect currently does not allow me to edit screenshots or other metadata, and the Mac storefront appears to be displaying incorrect screenshots. Is there a recommended Apple support path for App Store search indexing and storefront metadata issues, or does this indicate a known App Store Connect problem?
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36
3d
Can I use AI-generated vehicle illustrations based on real car models in my App Store app?
Hello, I am developing a mobile application focused on vehicle information, maintenance tracking, fuel consumption, workshops, and vehicle comparisons. The app includes a vehicle catalog where users can browse different makes and models. Instead of using official manufacturer photos, I plan to use custom illustrations generated by AI that are inspired by real vehicles (for example, a Mazda 2, Toyota Corolla, Honda Civic, etc.). The illustrations: Are generated by AI. Do not contain manufacturer logos. Do not use official marketing images. Are used only to visually represent the vehicle model. May resemble the real vehicle's exterior design. My question is: Would this approach generally comply with App Store Review Guidelines, assuming I have the rights to use the generated illustrations and they do not contain copyrighted photos or manufacturer trademarks? Has anyone successfully published a similar vehicle catalog or automotive application using custom illustrations instead of official manufacturer images? Thank you.
0
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85
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Enrollment case open 5+ weeks with no response — how to escalate?
Hello, I'm an individual developer trying to enroll in the Apple Developer Program. My enrollment case (ID 102885087938) has been open since May 3, 2026. I've sent five emails to Apple Developer Support, and my most recent message from May 26 has had no reply for 12 days — even though the stated response time is 2 business days. The only contact option available to me for Program Enrolment is email; there is no chat or phone option shown for this topic. Has anyone experienced an enrollment case stuck like this? Is there a way to escalate it or reach a senior advisor? Any advice would be appreciated. Thank you.
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108
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Does an Admin in App Store Connect need Apple ID credentials to upload an app?
Hello, I need advice from experienced iOS developers. I have a completed iOS application ready for App Store submission. My Apple Developer account is active and fully paid. I successfully created the Bundle ID. I added the developer to App Store Connect with the Admin role and access to all apps. The developer has a Mac and works on the project. I only have an iPhone and do not own a Mac. The developer says they may need direct access to my Apple Developer account to complete the signing process and upload the app. My questions are: Is the Admin role in App Store Connect sufficient for uploading an app to the App Store? Does the developer really need my Apple ID and password, or should the current permissions be enough? What is the safest and recommended way to allow a developer to complete the upload without sharing my account credentials? Are there any additional permissions required in Apple Developer that I may have missed? Thank you for your help
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95
1w
Collaboration request
Hello Apple Developer Community, I’m Samriddhi, a student at Hult International Business School studying Business Analytics and Design. I’m interested in exploring a potential collaboration with Apple around student life, creativity, productivity, design, and how Apple products support learning and creative work. I couldn’t find a direct official email for collaboration requests, so I’m posting here to ask if anyone can guide me toward the right Apple team, contact channel, or partnership process. I would be happy to share my audience details, content ideas, and previous work privately with the appropriate team. Thank you for your help.
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125
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migration
Hello apple, its highly unfair that my development processed paused because I decided to migrate my account and I havent received an update concerning it.if I am missing a document or got something wrong's it not better to let me know than keep me waiting for something that takes few hours to few days.please I beg you to approve or reject my migration so I can deploy my app.
1
0
120
2w
Organization Enrollment Stuck on "Being Processed" Since March 2026 – No Follow-up Communication
Hello, I submitted my Apple Developer Program enrollment as an organization in March 2026 and have not received any follow-up communication since the initial confirmation email. Enrollment Details: Enrollment ID: TSGVDQWT8A Enrollment Type: Organization (Company/LLC) Legal Entity: BattManager, LLC Region: United States 2FA: Enabled on Apple ID Business domain email used The initial confirmation email stated that Apple would verify my authority to bind the organization to the Apple Developer Program legal agreements, and that I would receive follow-up instructions. It has now been over two months with no additional emails, no requests for documentation, and no status change in the portal beyond "Your enrollment is being processed." I have not received any phone calls or requests for identity verification. Could an Apple team member please review enrollment TSGVDQWT8A and advise on what is needed to move this forward? I am happy to provide any additional documentation or verification required. Thank you.
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119
2w
Cannot sign Paid Applications Agreement — "Agree" reloads with a 401, blocking all submissions (1+ month)
I'm the Account Holder and I've been stuck for over a month. In App Store Connect → Business → Paid Applications Agreement, I tick "I have read and agree" and click Agree — the page just reloads, no confirmation, status never goes Active. Because of that, my app gets rejected and my In-App Purchases are returned. In the Network tab, the submit request comes back 401 Unauthorized. Already tried (no effect): Signing from both the Business tab and the Agreements page Safari, Chrome, Firefox — private windows, no extensions, no VPN, cookies/cache cleared Re-saved my legal address; Tax and Banking sections are complete Confirmed I'm the Account Holder Developer Support hasn't resolved it. Has anyone hit this exact 401 on agreement signing — and what actually fixed it? A backend reset from Apple, some account/role detail, or did it just clear on its own after a while?
1
0
122
2w
First subscription stuck on "Missing Metadata" — can't submit
I'm trying to set up my first auto-renewable subscription and I'm completely stuck. I've filled in everything I can: pricing, the localized display name and description, and the review screenshot / images. Despite that, the subscription still shows "Missing Metadata" and won't let me move forward. Under Localization, the status stays on "Waiting for Submission." In Business (Agreements, Tax, and Banking) everything shows as "Active." Because of this I also can't submit new builds to the App Store: the app includes an in-app purchase that hasn't been approved in review yet, so the build gets blocked. Has anyone run into this? What's the correct order of steps to get the subscription out of "Missing Metadata" and actually submitted? Thanks in advance.
Replies
0
Boosts
0
Views
22
Activity
1d
Why my app clip is not opening with app clip code?
Hello! I am developing an app that includes an app clip. Recently, I launched my app on the App Store, but I discovered that some of the app clip codes are not functioning correctly. My AASA file is configured correctly (general deep links work with it, as well as some app clip URLs) and is also configured for app clips. { "appclips": { "apps": [ "TEAM_ID.maxood.AveBingo.AppClip" ], "details": [ { "appID": "TEAM_ID.maxood.AveBingo.AppClip", "paths": [ "/*", "/bingo/*", ] } ] }, "applinks": { "apps": [ "TEAM_ID.maxood.AveBingo" ], "details": [ { "appID": "TEAM_ID.maxood.AveBingo", "paths": [ "/", "/bingo/*" ] } ] } } I've also created the advanced app clip experience in App Store Connect and configured it to open links with my domain as the prefix: So if I create an app clip code with my root URL 'https://avebingo.com', my app clip is immediately launched. However, if I create an app clip code and want to launch my app clip for a particular bingo using the URL 'https://avebingo.com/bingo/<some_id>', it is not launched, and a popup says, 'This app clip is not currently available in your country or region.' Interestingly, app clip diagnostics in my iPhone settings indicate that everything is okay for my root URL. But for URLs like 'https://avebingo.com/bingo/some_id', it says the following, which indicates that my app is not launched in the App Store (but it is). Can you please share what do i do wrong and how to fix it? Thanks in advance.
Replies
3
Boosts
1
Views
1.1k
Activity
2d
Bundle Subscriptions - how does payment work across apps and companies
It may be documented in materials I haven't discovered yet but, how does the subscription payout work with more than one developer account? I assume you can specify the percentage and Apple splits it across the developers, but I haven't found any docs yet. To the same thought of Apple managing sending the funs to different companies, is it possible to have an app bundle by the same developer and have more than one bank account to distribute the funds? For business reasons, if App 1 and App 2 from the same developer want to have different finances and different bank accounts for subscription revenue, is that possible? The same concept above of 'split the payout' would apply.
Replies
0
Boosts
0
Views
49
Activity
2d
App Store Connect upload rejected — Invalid NSExtensionPointIdentifier for FamilyControls extensions despite approved entitlement
Our app com.dalesidebottom.betterus (Team: TK8M23SECQ) cannot upload to App Store Connect. Build 28, v2.0.0 is rejected server-side with a 409 error for two new extension points in v2.0: • com.apple.ManagedSettings.ShieldConfigurationExtensionPoint — Error ID: 7624408a-f318-4b4f-a8b8-1c359923f560 • com.apple.deviceactivity.report-extension — Error ID: 51b40a9e-fc60-402d-9ba7-f29bfbfc84b5 The com.apple.developer.family-controls Distribution entitlement IS correctly in our Distribution provisioning profiles (resolved via case 102892887667). The rejection is not a provisioning issue — it is App Store Connect's submission validation layer rejecting these extension point identifiers because they are new in v2.0 (not present in our approved v1.0). Our com.apple.deviceactivity.monitor-extension passes fine as it was in v1.0. We need these two extension points authorised on the App Store Connect submission backend for this app. We have been waiting weeks and have case 102892887667 open with no resolution.
Replies
1
Boosts
0
Views
95
Activity
2d
App Store Region change
Moin, Is it allowed to change the region of the Apple Store to access certain apps or Siri AI?
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0
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71
Activity
2d
Replet to apple
I’m obviously very new at this, but I built an app on Replit and I wanted to launch it at the App Store so I bought this membership. I don’t know how I’m supposed to get it to convert to that work for Apple.
Replies
1
Boosts
0
Views
54
Activity
3d
My first app on the Apple Store
I have my first app on the App Store and I’m unsure whether I’m seeing a normal App Store indexing delay or a storefront issue. The macOS version of my app is searchable and can be found normally in the Mac App Store. The iPhone/iPad version was approved, the direct App Store URL works, the app page shows a price, and the app can be reached from my website. However, neither the app name nor the developer name can be found through App Store search on iPhone or iPad. In addition, App Store Connect currently does not allow me to edit screenshots or other metadata, and the Mac storefront appears to be displaying incorrect screenshots. Is there a recommended Apple support path for App Store search indexing and storefront metadata issues, or does this indicate a known App Store Connect problem?
Replies
0
Boosts
0
Views
36
Activity
3d
We are currently unable to process your request. Please try again later.
The error "Address validation failed. Please update the legal entity address" is encountered when attempting to rectify the issue. However, efforts to resolve this problem lead to another issue: "We are currently unable to process your request. Please try again later."
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2
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0
Views
613
Activity
4d
Transition from "Mac Catalyst" to "Designed for iPad"
Since the App Store only allows adding one native app, I want to disable my “Mac Catalyst” version app to enable its “Designed for iPad” version. How can I achieve this?
Replies
4
Boosts
1
Views
264
Activity
4d
Can I use AI-generated vehicle illustrations based on real car models in my App Store app?
Hello, I am developing a mobile application focused on vehicle information, maintenance tracking, fuel consumption, workshops, and vehicle comparisons. The app includes a vehicle catalog where users can browse different makes and models. Instead of using official manufacturer photos, I plan to use custom illustrations generated by AI that are inspired by real vehicles (for example, a Mazda 2, Toyota Corolla, Honda Civic, etc.). The illustrations: Are generated by AI. Do not contain manufacturer logos. Do not use official marketing images. Are used only to visually represent the vehicle model. May resemble the real vehicle's exterior design. My question is: Would this approach generally comply with App Store Review Guidelines, assuming I have the rights to use the generated illustrations and they do not contain copyrighted photos or manufacturer trademarks? Has anyone successfully published a similar vehicle catalog or automotive application using custom illustrations instead of official manufacturer images? Thank you.
Replies
0
Boosts
0
Views
85
Activity
5d
Enrollment case open 5+ weeks with no response — how to escalate?
Hello, I'm an individual developer trying to enroll in the Apple Developer Program. My enrollment case (ID 102885087938) has been open since May 3, 2026. I've sent five emails to Apple Developer Support, and my most recent message from May 26 has had no reply for 12 days — even though the stated response time is 2 business days. The only contact option available to me for Program Enrolment is email; there is no chat or phone option shown for this topic. Has anyone experienced an enrollment case stuck like this? Is there a way to escalate it or reach a senior advisor? Any advice would be appreciated. Thank you.
Replies
0
Boosts
0
Views
108
Activity
5d
Mac Store search defaults to IOS Apps devastating Mac Catalyst sales.
Mac Store search results now default to IOS Apps, devastating Mac Catalyst sales. To compound this issue, there is no way for Mac Catalyst developers to remove their Mac Catalyst version so that their IOS app (for iPad) will appear. They are invisible. I've contacted Apple but no reply yet. Any thoughts?
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6
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0
Views
285
Activity
5d
Problems updating app
Hi, I have been trying to update an Apple TV app. Everything goes okay and even says "Ready to test.' When I go to the BUILD area, I do not see the current build that I uploaded to submit it for Review. The app # is: 1047065428 Please help! Dan Uff
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0
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120
Activity
6d
Small error in the placement of the URL of an warning message
Small error in the placement of the URL of an error message: Hello, I just found a very tiny error, when this warning shows up, it tells about a url to learn more, except that url leads to an empty page because the url ends with a "." that got integrated to the url.
Replies
0
Boosts
0
Views
95
Activity
1w
Does an Admin in App Store Connect need Apple ID credentials to upload an app?
Hello, I need advice from experienced iOS developers. I have a completed iOS application ready for App Store submission. My Apple Developer account is active and fully paid. I successfully created the Bundle ID. I added the developer to App Store Connect with the Admin role and access to all apps. The developer has a Mac and works on the project. I only have an iPhone and do not own a Mac. The developer says they may need direct access to my Apple Developer account to complete the signing process and upload the app. My questions are: Is the Admin role in App Store Connect sufficient for uploading an app to the App Store? Does the developer really need my Apple ID and password, or should the current permissions be enough? What is the safest and recommended way to allow a developer to complete the upload without sharing my account credentials? Are there any additional permissions required in Apple Developer that I may have missed? Thank you for your help
Replies
1
Boosts
0
Views
95
Activity
1w
App developer account expired
My App Developer Account expired i April 2026, I didn’t know that. I like to renew my account, but I do not see the option to renew? How I cam do this
Replies
0
Boosts
0
Views
86
Activity
1w
Collaboration request
Hello Apple Developer Community, I’m Samriddhi, a student at Hult International Business School studying Business Analytics and Design. I’m interested in exploring a potential collaboration with Apple around student life, creativity, productivity, design, and how Apple products support learning and creative work. I couldn’t find a direct official email for collaboration requests, so I’m posting here to ask if anyone can guide me toward the right Apple team, contact channel, or partnership process. I would be happy to share my audience details, content ideas, and previous work privately with the appropriate team. Thank you for your help.
Replies
0
Boosts
0
Views
125
Activity
2w
migration
Hello apple, its highly unfair that my development processed paused because I decided to migrate my account and I havent received an update concerning it.if I am missing a document or got something wrong's it not better to let me know than keep me waiting for something that takes few hours to few days.please I beg you to approve or reject my migration so I can deploy my app.
Replies
1
Boosts
0
Views
120
Activity
2w
Organization Enrollment Stuck on "Being Processed" Since March 2026 – No Follow-up Communication
Hello, I submitted my Apple Developer Program enrollment as an organization in March 2026 and have not received any follow-up communication since the initial confirmation email. Enrollment Details: Enrollment ID: TSGVDQWT8A Enrollment Type: Organization (Company/LLC) Legal Entity: BattManager, LLC Region: United States 2FA: Enabled on Apple ID Business domain email used The initial confirmation email stated that Apple would verify my authority to bind the organization to the Apple Developer Program legal agreements, and that I would receive follow-up instructions. It has now been over two months with no additional emails, no requests for documentation, and no status change in the portal beyond "Your enrollment is being processed." I have not received any phone calls or requests for identity verification. Could an Apple team member please review enrollment TSGVDQWT8A and advise on what is needed to move this forward? I am happy to provide any additional documentation or verification required. Thank you.
Replies
0
Boosts
0
Views
119
Activity
2w
Cannot sign Paid Applications Agreement — "Agree" reloads with a 401, blocking all submissions (1+ month)
I'm the Account Holder and I've been stuck for over a month. In App Store Connect → Business → Paid Applications Agreement, I tick "I have read and agree" and click Agree — the page just reloads, no confirmation, status never goes Active. Because of that, my app gets rejected and my In-App Purchases are returned. In the Network tab, the submit request comes back 401 Unauthorized. Already tried (no effect): Signing from both the Business tab and the Agreements page Safari, Chrome, Firefox — private windows, no extensions, no VPN, cookies/cache cleared Re-saved my legal address; Tax and Banking sections are complete Confirmed I'm the Account Holder Developer Support hasn't resolved it. Has anyone hit this exact 401 on agreement signing — and what actually fixed it? A backend reset from Apple, some account/role detail, or did it just clear on its own after a while?
Replies
1
Boosts
0
Views
122
Activity
2w