Title: Unable to enroll in the Apple Developer Program through the app or website Hi, I’m trying to enroll in the Apple Developer Program with my Apple Account, but I’m blocked on both the app and the website. I signed in to the Apple Developer app and completed the account profile questions. In the Account tab, “Enroll Now” is greyed out. Below it, I see: “Enrollment through the Apple Developer app is not available for this Apple Account. Visit https://developer.apple.com/programs/enroll/.” When I open the enrollment page in Safari and try to continue, I get: “We are unable to process your request. An unknown error occurred.” My Apple Account is set to Canada. Could that be related, or is there something else I need to check on my account? Has anyone encountered these two errors together and found a way to resolve them?

Hi, I’m trying to complete an organization enrollment for Rocket Pixel Labs Inc., but the enrollment appears to be stuck. I originally submitted Apple Developer Support case number 102961063244. Then a second request, case number 102965530664, referencing the original because I had not received a response. Apple sent a bank verification email at approximately 10:30 PM, but the verification link was only valid for 10 minutes. Because it arrived so late at night, I may have already been asleep, and we don’t normally monitor our business email that late. By the time I saw the email, the 10-minute window had already expired. I requested that the bank verification be resent so I can complete enrollment, but I haven’t received a response to either case. There’s also currently no phone or callback option available to me on the Apple Developer Support contact page. Could an Apple Developer Support representative please review these cases and resend the bank verification request so that I can complete enrollment? Thank you.

I have registered my (free) Apple developer account years ago and long before AppStore started. Now I upgraded to a paid account and want to provide in-app purchases for my apps. I don't find an option to set my apps to a price, except than "free". I have searched the internet and know that I have to sign some form but I can't find that form or any link to provide the required information to update an existing form. Has anybody an idea where I can look?

Is anyone else seeing this? Movie searches in the iTunes Search API have stopped working for me. https://itunes.apple.com/search?term=gremlins&country=se&media=movie returns resultCount 0. The same happens with entity=movie and with country=us. https://itunes.apple.com/lookup?id=601284107&country=se returns Gremlins (feature-movie) with a valid price, so the title exists in the store. An unfiltered search (term=gremlins&country=se&limit=200) returns 202 items but only one feature-movie, and it isn't Gremlins. Same pattern for "Sisu" (id 1664419511): Lookup works, Search does not. It looks like the media=movie filter is broken and the movie search index is incomplete, while Lookup is fine. I have also filed this in Feedback Assistant. Has anyone found a workaround, or is movie search being phased out?

Hi everyone, We are experiencing an App Store Search query interpretation issue affecting our app, Afizzy. In the U.S. App Store, when a user searches for the exact app name “afizzy”, the App Store displays: “Showing results for frizzy” and provides “Search for afizzy instead?” as a separate option. The search field itself continues to display “afizzy,” so this does not appear to be device-level keyboard autocorrection. Instead, the App Store search results page is interpreting the submitted query as a different term. This is also not a ranking issue. The query substitution occurs before results for the exact term “afizzy” are displayed. We have already contacted Apple Developer Support and submitted this issue through Feedback Assistant: Developer Support Case: #102970470188
Feedback Assistant: FB24936985 We can consistently reproduce the issue on the U.S. storefront, and we have provided a screenshot showing the behavior. Has anyone encountered a similar issue where the App Store automatically rewrites an exact app or brand name to another term? If so, was there a particular process or Apple team that helped correct the search interpretation? We would greatly appreciate any guidance from Apple engineers or developers who have encountered a similar case. Thank you!

I got a question about the new Bundles / Suites for App Store distribution. Our apps currently offer individual subscriptions and we'd like to offer 2 kinds of combos, either as bundle or suite, to be discussed: A "Thematic Pass" - TP (4 apps: 2 iOS apps, 2 Mac apps) A "General Pass" - GP (all company apps, over 5 of them, including the one from the thematic pass above) There could be additional Thematic Passes in the future. I have a number of specific questions that don't seem to be addressed right now in the available documentation: Does a single bundle support Mac and iOS apps simultaneously? is an overlap between offering permitted (I understand it is OK for bundles) like in the example above? Like with TP as a bundle and GP as a suite? what about existing app subscribers if we go with a Suite, is there a migration path? what about one-time (non-consumable) IAP, can they coexist with Bundle / Suites? where do customers buy a bundle? Within the app or directly on the App Store? same question for a Suite? about older OS support (mainly iOS 26), I understand Bundle/Suite are not available. Does that mean that a Suite offers means we have to stop selling for pre-27 devices or can pre-existing individual subscription remain in place? Business model changes have to be well thought out before implementing them, so thank you in advance for any information that can help choose the best approach. /R

Hello, Isochrome: Retro Film Camera (App ID 6800230242) has been live since 7 September 2026. Its direct App Store link works, but on 16 September an exact ‘Isochrome’ search in the Australian iPhone App Store did not return it. App Store Connect shows Ready for Distribution and 175 configured regions. Apple Developer Support is reviewing this under case 102961258239; its latest reply was 22 September. Could an Apple engineer help determine whether this is an App Store search-indexing issue and advise how to escalate it to the team responsible? I can provide screen recordings and storefront/device details privately. Has anyone else seen a live app absent from exact-name search? Direct listing: https://apps.apple.com/au/app/id6800230242

Before migrating to xcstrings for i18n, our project used Xcode's base localization. We want to preserve that pattern after the migration, but haven't found a clean way to do it. First attempt — a "base" identifier in both the project configuration and the xcstrings files. This fails: the compiler inconsistently emits either a base.lproj or a Base.lproj folder, and the casing mismatch breaks the App Store Connect upload. Fallback — a "und" entry, "Undetermined" under ISO 639-2, which Apple documents as a valid language identifier. This behaves correctly at every visible step: the build generates a und.lproj folder, as expected; the ASC upload succeeds with no warning; "Undetermined" appears in the ASC list of available languages; the build is downloadable on TestFlight and distributable on the App Store, with no warning. But there's one silent failure: once a "und" build is shipped, the app/version becomes invisible — on the App Store, on iOS, and on the website. We currently work around this by stripping every "und" entry from the project before shipping. But we genuinely need the base-localization pattern, and this manual removal isn't something we're comfortable relying on. Is there a supported way to keep a neutral/base localization in xcstrings that both passes ASC upload and stays visible on the store?

ExternalPurchaseCustomLink.isEligible always returns false although the documented Japan requirements are satisfied. Environment: iPhone, iOS 26.7 Bundle ID: com.audio.yoho.ios Storefront: JPN (143462) Japan Sandbox account canMakePayments: true AppTransaction: Sandbox, verified Signed entitlement: com.apple.developer.storekit.custom-purchase-link.allowed-regions = ["jp"] ExternalPurchase.canPresent also returns false. Has anyone successfully tested this API in a development-signed Sandbox build? Feedback Assistant: ExternalPurchaseCustomLink.isEligible always returns false although the documented Japan requirements are satisfied. Environment: iPhone, iOS 26.7 Bundle ID: com.audio.yoho.ios Storefront: JPN (143462) Japan Sandbox account canMakePayments: true AppTransaction: Sandbox, verified Signed entitlement: com.apple.developer.storekit.custom-purchase-link.allowed-regions = ["jp"] ExternalPurchase.canPresent also returns false. Has anyone successfully tested this API in a development-signed Sandbox build? Feedback Assistant: FB24902861

Environment: Xcode26.4 iOS26.4.1 Capabilities: StoreKit External Purchases or Offers Entitlements: com.apple.developer.storekit.custom-purchase-link.allowed-regions Value(Array of strings) is jp It's a Japanese Apple ID。 ExternalPurchaseCustomLink.isEligible is always returning false.

Our app has had its Digital Services Act (DSA) trader status showing as "In Review" since 22 August 2026, which is now over a month. As a result, the app is unavailable to download across all 27 EU countries. A few details: The trader information was submitted and has been "In Review" the entire time, with no change in status. There is no option in App Store Connect to edit, resubmit, or view further detail on the trader status — it simply shows "In Review" with no action available on our end. Our other compliance item (Directive on Administrative Cooperation - 7th Amendment) shows as "Active" without issue, so the account-level details appear to be in order. I have contacted Apple Support by email (no response yet), and the callback option is showing as unavailable. Has anyone experienced a DSA trader review taking this long, or found a way to get it unstuck? Is this a known delay on Apple's side, or is there something we might be missing that we can action? Any guidance would be appreciated, as the EU restriction is affecting our users.

Our app has had its Digital Services Act (DSA) trader status showing as "In Review" since 22 August 2026, which is now over a month. As a result, the app is unavailable to download across all 27 EU countries. A few details: The trader information was submitted and has been "In Review" the entire time, with no change in status. There is no option in App Store Connect to edit, resubmit, or view further detail on the trader status — it simply shows "In Review" with no action available on our end. Our other compliance item (Directive on Administrative Cooperation - 7th Amendment) shows as "Active" without issue, so the account-level details appear to be in order. I have contacted Apple Support by email (no response yet), and the callback option is showing as unavailable. Has anyone experienced a DSA trader review taking this long, or found a way to get it unstuck? Is this a known delay on Apple's side, or is there something we might be missing that we can action? Any guidance would be appreciated, as the EU restriction is affecting our users. Thanks.

I am developing an application exclusively for devices that support Metal 4. Is it possible to publish this app on the App Store and restrict its availability solely to compatible hardware? The iphone-performance-gaming-tier key is not an option, as we need to maintain support for older devices.

App identification: Apple ID: 6805509975 Bundle ID: com.veloworkspaces.app SKU: VeloWorkspaces Problem: Our app, Velo Workspaces (Apple ID 6805509975), has been completely absent from App Store search since September 16, 2026, it is not ranked lower, it is zero results for any query, including the exact app name. The app itself is live and reachable via its direct product page URL (https://apps.apple.com/app/velo-workspaces/id6805509975), and its status in App Store Connect is Ready for Distribution, not removed from sale, no binding rejection. This looks isolated to the search index specifically. Steps to reproduce: Search "Velo Workspaces" (exact name) in the App Store app or search endpoint. No results in any region tested (US, China). What I've tried so far: Filed Apple Developer Support ticket #102969419612 on September 20. It's now been 3 business days with no response, so I'm posting here in parallel to hope someone from Apple engineering can help. Others with the same symptom: These threads describe what looks like the identical failure — an otherwise live, approved app becoming completely unsearchable: https://developer.apple.com/forums/thread/815203 https://developer.apple.com/forums/thread/803937 https://developer.apple.com/forums/thread/73981 https://developer.apple.com/forums/thread/74110

Hello, I’m trying to complete the W-8BEN tax form in App Store Connect, but the Country/Region field is locked and automatically filled with the wrong country. I am an Israeli citizen and a tax resident in Georgia, where I have permanent residence and a registered individual entrepreneur. The form currently shows an incorrect country, and I have no option to edit it. I have already contacted Apple Developer Support about this issue and was advised to contact the Finance/Tax team, but I have not been able to get the issue resolved. Could someone please advise: How can I correct the Country/Region field in the W-8BEN form? Can Apple Finance/Tax Support unlock or reset the form so that I can enter the correct information? Is there another way to submit the W-8BEN if the field remains locked? I would appreciate any guidance from someone who has experienced the same issue. Thank you.

Hi everyone, My Apple Developer Program membership has expired and I can't renew it because the Renew button is missing. It doesn't appear in the Apple Developer app or on the Membership page at developer.apple.com. What happened: I recently changed the email address on my Apple ID (the Account Holder account). Around the time my membership was due for renewal, the Renew option disappeared. My membership has now expired, and all my apps have been removed from the App Store. What I've tried: Checked both the Developer app and developer.apple.com/account Confirmed I'm signed in as the Account Holder Checked for pending agreements in App Store Connect Emailed Developer Support two days ago but haven't heard back The phone/callback option doesn't appear for my region. My apps are no longer available for new downloads, which is affecting my business, so I'd really appreciate any help. Has anyone had the Renew button disappear after an Apple ID email change? Is there a known fix, or a way to get the account looked at faster? Apple staff, I'm happy to share my Team ID and case number privately if needed. Thanks!

I want an App Store record of the fact that the user flipped a switch in the UI and confirmed it. This is to begin a free trial period for enhanced features in my app. Then the user can actually buy the features later, based on a regular in-app purchase. I see pieces of this described in the documentation, but I don't see how to make this painless for my user: just flip the switch, confirm the dialog, and go, without having to actually present an offer code to some UI. Is this possible? Or is there a better way to implement this?

Hi i enrolled into the program in early september and it shows i have also paid yet my membership is still pending and on my profile it says to complete payment? I'm really confused and need some support in completing my enrollment.

While trying to do a build within EAS I'm getting this error: Authentication with Apple Developer Portal failed! Apple Service Error -20209. This Apple Account has been locked for security reasons. Visit iForgot to reset your account (https://iforgot.apple.com) Now I can log into the developer portal absolutely fine, so I don't think I need to reset my password. Why and how has my account been blocked and where I go from here to get it useable again for building.

Hello, I had filled up the application to convert my Apple Developer account from individual to a Organisational account. But haven't heard back from Apple yet regarding this. How do I check the latest status? Thanks.