Posts under Developer Tools & Services topic

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Unable to Accept Apple Developer Agreement / Access Certificates and IDs
I am the Account Holder of my Apple Developer account. When I click the account link from App Store Connect, I am redirected to my Apple Developer account. However, I do not see any License Agreement available to review or accept there. My account also appears as if there is no active membership. When I return to App Store Connect, the agreement notification is still displayed, but there is no “Accept” button available for me in the Action column. This issue is also affecting my access to Certificates, Identifiers & Profiles. When I try to open that section, I receive an “Access Unavailable” message. I have already tried contacting Apple by email, but I have not received a response yet. Is there anyone from Apple Developer Support who can help me resolve this issue? If possible, could you also provide a phone number or another direct way to contact Developer Support?
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Unable to Request Invoice for Apple Developer Program Membership
Hello, I am contacting you regarding an invoice for my annual Apple Developer Program membership payment of $99. This is the third consecutive year that I have paid for my Apple Developer Program membership. In the first year, I received the invoice immediately after the payment, on September 3, by email with the subject “Your Apple invoice #…”. In the second year, I also received the invoice immediately after the payment, on September 9, at the contact email address associated with my account. This year, I renewed and paid for the membership in the same way as in previous years, but I have not received an invoice. I tried to contact Apple Developer Support through the following path: Contact Apple Developer Support → Get help with a new issue → Membership and Account → Program Purchase and Renewal → Email Email is the only contact option available to me. The contact form automatically displays my name and Apple Account email address, and these fields cannot be changed. However, after entering my message and trying to submit the form, I receive the following error: “This email address isn’t valid. To update your email address, visit account.apple.com.” When I visit account.apple.com and sign in, the email address associated with my Apple Account is exactly the same as the email address automatically displayed in the Apple Developer Support form. I cannot see anything in my account settings that needs to be updated or corrected. I also have a valid phone number associated with my Apple Account. However, Apple Developer Support does not offer me a phone contact option for this issue — only email, and I am unable to submit the email form because of the error described above. Could you please help me obtain the invoice for this year’s $99 Apple Developer Program membership payment? I would also appreciate your help in resolving the issue with the Developer Support contact form, so that I can contact Apple Developer Support in the future if necessary. Thank you for your assistance.
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Developer Program enrollment blocked after switching between my own devices — is re-verification possible?
Hi everyone, I’m a photographer in mainland China, and I’ve spent several months developing an iOS tool to assist with film photography. I’m now unable to complete Apple Developer Program enrollment and would appreciate hearing from anyone who has resolved a similar situation through an official process. During enrollment, I switched between my own iPhone and Mac. I mistakenly thought I could continue on another device because both belonged to me and I was using my own Apple Account. I now understand the same-device requirement and accept that I did not follow it correctly. The applicant and the identity documents were mine throughout. After contacting support, I received an email saying my account had been updated and that I must continue on the device originally used for identity verification. The email also explained how to identify the correct device from the screens shown in the Developer app. In a later call, support told me that the earlier account update had been a one-time exception and that another device change had been detected afterward. I was told that, under the current policy, I could no longer proceed with enrollment and that this was the final decision. The earlier email explained the device requirement, but did not say that this was the only exception or describe that consequence. My membership payment was refunded. I understand that payment does not mean enrollment was approved, and the refund itself is not what I am disputing. The Developer app on my Mac now reports that my identity document could not be verified. On my iPhone, selecting “Enroll Now” produces an error directing me to contact support. Apple’s identity verification guidance says that additional or alternative documentation may be required and that developers can contact support about verification outside the Developer app. I understand that this does not guarantee another review of a rejected application. What I’m trying to find out is: Has anyone resolved a similar device-related enrollment restriction for the same applicant and original Apple Account, particularly after an earlier exception had already been used? Is there an official process for reviewing the original application or completing additional identity verification in this situation? I have already contacted Developer Support several times. I’m willing to provide additional documents through an official secure channel and follow written instructions on one confirmed device. I’m not looking to bypass verification, use someone else’s identity, or obtain approval through a forum post. This has been discouraging after months of work. I accept that I made a mistake with the enrollment process, but I’d like to find out whether there is a legitimate way to correct it and get back to developing the tool. If you have first-hand experience, I would appreciate knowing what official process helped—not simply that creating another account happened to work. I have kept the support correspondence and can provide case references through a verified Apple support channel. I have left account details and case numbers out of this public post. Thank you. Official identity verification guidance: https://developer.apple.com/help/account/membership/identity-verification/
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Xcode 27: CLLocationManager kCLErrorDomain Code=5
Dear Apple Developer Community, Our app monitors a user-defined region by using startMonitoring on an instance of CLLocationManager. While it works as intended on a real device, starting with Xcode 27, this method invocation always results in >locationManager ... monitoringDidFailFor< being called. The error code is always kCLErrorDomain Code=5 but this only occurs within iOS 27 simulators. It works perfectly in iOS 26 simulators. Additionally, CLLocationManager.isMonitoringAvailable(for: CLCircularRegion.self) always returns false on these iOS 27 simulators. This issue blocks parts of our automated system tests. Is it a bug or on purpose? Thank you in advance.
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: Stuck on "Unable to Continue" after identity approved
Hey everyone, Two weeks in on this and hoping someone here has actually made it through. My identity verification (passport) got approved. Payment failed the first try, so I fixed my card details and tried again. Since then it's just been "Unable to Continue, contact support at developer.apple.com/contact" every time, iPhone app or Mac app, doesn't matter which. Three different support agents on this case so far. Each one asks for something the last one already had, and it's been quiet for over a week now since anyone actually replied. Anyone been through this exact combo, identity fine, payment fine, still stuck on the same error, and actually gotten past it? Did it fix itself eventually or was there something specific that unstuck it? Appreciate anything you've got.
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Xcode 27 crashes on keystroke — CoreML predictive completion (MLSymbolPopularity) EXC_BAD_ACCESS on macOS 27.2 beta 1
Environment: Xcode 27.0 (27A266a), Mac App Store macOS 27.2 beta 1 (26B5086k) MacBook Pro M3 Max, 48 GB (Mac15,9) Xcode crashes 100% of the time the moment I start typing a new variable inside a struct in the source editor. Building, running and debugging all work fine — the crash only happens on keystroke in the editor. Crash log points to CoreML predictive code completion: EXC_BAD_ACCESS (SIGBUS) on thread MLSymbolPopularity.workQueue -> Espresso::inner_product_kernel_cpu::get_biases() -> CodeCompletionModel.init -> MLSymbolPopularity.loadModelIfNeeded So the Espresso/CoreML runtime in macOS 27.2 beta 1 crashes while loading the predictive-completion model. Tried, none fixed it: "Display code predictions" -> Never "Display code completions while typing" -> Manually defaults write com.apple.dt.Xcode IDEPredictiveCodeCompletionEnabled -bool NO Cleared DerivedData / Xcode caches Installed the full 2.25 GB model via Settings > Components (still crashes) Not in the beta 1 "Known Issues". Filed: FB24823899 (Core ML, with two .ips crash logs + repro steps). Anyone else seeing MLSymbolPopularity here?
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Orphaned 9GB Simulator Runtime in /System/Library/AssetsV2 - Cannot Delete (SIP protected)
I have an orphaned asset folder taking up 9.13GB located at: /System/Library/AssetsV2/com_apple_MobileAsset_iOSSimulatorRuntime/c0d3fd05106683ba0b3680d4d1afec65f098d700.asset It contains SimulatorRuntimeAsset version 18.5 (Build 22F77). Active Version: My current Xcode setup is using version 26.2 (Build 23C54). I checked the plist files in the directory and found what seems to be the cause of the issue: The "Never Collected" Flag: The Info.plist inside the orphaned asset folder explicitly sets the garbage collection behavior to "NeverCollected": <key>__AssetDefaultGarbageCollectionBehavior</key> <string>NeverCollected</string> The Catalog Mismatch: The master catalog file (com_apple_MobileAsset_iOSSimulatorRuntime.xml) in the parent directory only lists the new version (26.2). Because the old version (18.5) is missing from this XML, Xcode and mobileassetd seem to have lost track of it entirely. What I Have Tried (All Failed) Xcode Components: The version 18.5 does not appear in Settings -> Components, so I cannot delete it via the GUI. Simctl: xcrun simctl list runtimes does not list this version. Running xcrun simctl runtime delete 22F77 fails with: "No runtime disk images or bundles found matching '22F77'." Manual Deletion: sudo rm -rf [path] fails with "Operation not permitted", presumably because /System/Library/AssetsV2 is SIP-protected. Third-party Tools: Apps like DevCleaner do not detect this runtime (likely because they only scan ~/Library or /Library, not /System/Library). Has anyone found a way to force the system (perhaps via mobileassetd or a specific xcrun flag) to re-evaluate this folder and respect a deletion request? I am trying to avoid booting into Recovery Mode just to delete a cache file. Any insights on how AssetsV2 handles these "orphaned" files would be appreciated.
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0xe8008018 (The identity used to sign the executable is no longer valid.)
I created a new App project, I didn't write any my code, I just built it and install it to my iPhone, then I got the error as below: 无法安装“test” Domain: IXUserPresentableErrorDomain Code: 14 Recovery Suggestion: Failed to verify code signature of /var/installd/Library/Caches/com.apple.mobile.installd.staging/temp.X9zsVD/extracted/test.app : 0xe8008018 (The identity used to sign the executable is no longer valid.) Please ensure that the certificates used to sign your app have not expired. If this issue persists, please attach an IPA of your app when sending a report to Apple. User Info: { DVTErrorCreationDateKey = "2025-04-13 03:40:21 +0000"; IDERunOperationFailingWorker = IDEInstallCoreDeviceWorker; } -- Failed to install the app on the device. Domain: com.apple.dt.CoreDeviceError Code: 3002 User Info: { NSURL = "file:///Users/ltf/Library/Developer/Xcode/DerivedData/test-fnnhrmtlclvfdnennxoorbywbuze/Build/Products/Debug-iphoneos/test.app"; } -- Can't install “test” Domain: IXUserPresentableErrorDomain Code: 14 Failure Reason: 无法安装此App,因为无法验证其完整性。 Recovery Suggestion: Failed to verify code signature of /var/installd/Library/Caches/com.apple.mobile.installd.staging/temp.X9zsVD/extracted/test.app : 0xe8008018 (The identity used to sign the executable is no longer valid.) -- Failed to verify code signature of /var/installd/Library/Caches/com.apple.mobile.installd.staging/temp.X9zsVD/extracted/test.app : 0xe8008018 (The identity used to sign the executable is no longer valid.) Domain: MIInstallerErrorDomain Code: 13 User Info: { FunctionName = "+[MICodeSigningVerifier _validateSignatureAndCopyInfoForURL:withOptions:error:]"; LegacyErrorString = ApplicationVerificationFailed; LibMISErrorNumber = "-402620392"; SourceFileLine = 79; } -- Event Metadata: com.apple.dt.IDERunOperationWorkerFinished : { "device_identifier" = "00008120-001E51C011F9A01E"; "device_isCoreDevice" = 1; "device_isWireless" = 1; "device_model" = "iPhone15,5"; "device_osBuild" = "18.3.2 (22D82)"; "device_platform" = "com.apple.platform.iphoneos"; "device_thinningType" = "iPhone15,5"; "dvt_coredevice_version" = "443.19"; "dvt_coresimulator_version" = "1010.10"; "dvt_mobiledevice_version" = "1784.120.2"; "launchSession_schemeCommand" = Run; "launchSession_state" = 1; "launchSession_targetArch" = arm64; "operation_duration_ms" = 2527; "operation_errorCode" = 14; "operation_errorDomain" = IXUserPresentableErrorDomain; "operation_errorWorker" = IDEInstallCoreDeviceWorker; "operation_name" = IDERunOperationWorkerGroup; "param_debugger_attachToExtensions" = 0; "param_debugger_attachToXPC" = 1; "param_debugger_type" = 3; "param_destination_isProxy" = 0; "param_destination_platform" = "com.apple.platform.iphoneos"; "param_diag_113575882_enable" = 0; "param_diag_MainThreadChecker_stopOnIssue" = 0; "param_diag_MallocStackLogging_enableDuringAttach" = 0; "param_diag_MallocStackLogging_enableForXPC" = 1; "param_diag_allowLocationSimulation" = 1; "param_diag_checker_tpc_enable" = 1; "param_diag_gpu_frameCapture_enable" = 0; "param_diag_gpu_shaderValidation_enable" = 0; "param_diag_gpu_validation_enable" = 0; "param_diag_guardMalloc_enable" = 0; "param_diag_memoryGraphOnResourceException" = 0; "param_diag_mtc_enable" = 1; "param_diag_queueDebugging_enable" = 1; "param_diag_runtimeProfile_generate" = 0; "param_diag_sanitizer_asan_enable" = 0; "param_diag_sanitizer_tsan_enable" = 0; "param_diag_sanitizer_tsan_stopOnIssue" = 0; "param_diag_sanitizer_ubsan_enable" = 0; "param_diag_sanitizer_ubsan_stopOnIssue" = 0; "param_diag_showNonLocalizedStrings" = 0; "param_diag_viewDebugging_enabled" = 1; "param_diag_viewDebugging_insertDylibOnLaunch" = 1; "param_install_style" = 2; "param_launcher_UID" = 2; "param_launcher_allowDeviceSensorReplayData" = 0; "param_launcher_kind" = 0; "param_launcher_style" = 99; "param_launcher_substyle" = 0; "param_runnable_appExtensionHostRunMode" = 0; "param_runnable_productType" = "com.apple.product-type.application"; "param_structuredConsoleMode" = 1; "param_testing_launchedForTesting" = 0; "param_testing_suppressSimulatorApp" = 0; "param_testing_usingCLI" = 0; "sdk_canonicalName" = "iphoneos18.4"; "sdk_osVersion" = "18.4"; "sdk_variant" = iphoneos; } -- System Information macOS Version 15.5 (Build 24F5042g) Xcode 16.3 (23785) (Build 16E140) Timestamp: 2025-04-13T11:40:21+08:00
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Developer Enrollment Still Pending
Hi everyone, I enrolled in the Apple Developer Program a few hours ago and completed the payment. A few minutes later, I accidentally started a second enrollment, but canceled it before making another payment. My purchase now shows as “Electronically Delivered” in the Apple Store app, but the Developer website hasn’t updated and I haven’t received a confirmation email. Has anyone had a similar issue? Should I contact Apple Support tomorrow or just wait? Thanks!
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Xcode plaforms/simulators sucking up storage space.
With the limitations on not being to install larger hard drives on all Macs these days, the built-in drives tend to fill up very quickly. One of the fastest ways my drive space disappears is the installed platforms in Xcode. Every month or two I have to go in and free up 80GB by removing all the old versions of installed platforms. I would REALLY love a first-party supported way to a) store these installed platforms on an external drive (I could not get a symlink to work properly), or b) a setting to automatically remove older platforms in the same major revision when a newer one is installed. Both my Mac mini and MacBook Pro would love this, especially in the days of SSD scarcity that we are in now.
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Xcode 27 How do we declare the accent color?
Hi guys In Xcode 27, we have to create the Assets Catalog file ourselves. This file is empty. The icon now is generated by Icon Composer, but how do you specify the accent color? I tried creating a Color set with the name AccentColor but didn't work. And look for options in the project settings but couldn't find any.
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Enrollment blocked: identity verification linked to an Apple Account I cannot identify
I'm trying to enroll in the Apple Developer Program as an individual and I'm stuck at a point I can't get past on my own. What happens The ID scan step in the Apple Developer App completes successfully. After that, when I sign in with my account, I get "We could not complete your enrollment." Developer Support told me the reason: my identity has already been verified under a different Apple Account, and per Apple's policy the same identity cannot be verified again on a second account. The problem is that I cannot identify that other account. I have used the same Apple Account since 2018 and have no recollection of ever creating a second one. What I have already checked Every device I own (iPhone, iPad, Mac). All are signed in to the same Apple Account. No other account appears anywhere. My entire email history, including archived, spam and deleted mail. Every message from Apple since 2018 was sent to the same address. There is no trace of any other Apple Account. iCloud Keychain and saved credentials in all browsers I use. No other Apple Account is stored. Family Sharing members. Nothing relevant. I submitted over twenty candidate email addresses to Developer Support. All came back as no match. Support responses so far Both email and phone support gave me the same answer: nothing can be done unless I provide the email address of the other account. I offered to provide my device serial number and other identifying information, but no alternative lookup method was offered. A possible explanation I found a thread here describing a case where someone had enrolled years earlier under an account they later deleted via privacy.apple.com, and the identity verification remained linked to that deleted account rather than being released with it. If something similar applies to me, the account I am being asked to identify no longer exists, which would explain why no trace of it can be found anywhere. What I'm asking Has anyone had the identity verification association reset by Apple? If so, what did it take? Is there a way to have Apple look up the associated account from a device serial number or other identifying information, rather than requiring the email address up front? Has anyone resolved a case involving a deleted Apple Account retaining the verification link?
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iOS 27 Simulator: “Describe a Shortcut” stuck on “Preparing support”
I'm trying to test the new “Describe a Shortcut” feature in iOS 27 using an iPhone 17 Simulator. When I open Shortcuts and tap “Describe a Shortcut”, it stays on: “Preparing support for describe a shortcut” and the text field remains disabled. I cannot enter anything or create the shortcut. My setup: Mac: MacBook Pro macOS: 27 Xcode: 26.5 (17F42) Simulator: iPhone 17 iOS: 27 I also have a physical iPhone 14 Pro, but I understand that it doesn't support Apple Intelligence, so I'm trying to test this using the iPhone 17 Simulator. Do I need to enable/download anything for Apple Intelligence on the Mac or Simulator? Or is “Describe a Shortcut” currently unsupported/not working in the iOS 27 Simulator? Any guidance on the correct setup would be appreciated.
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27.1 Duo Simulator
Just download 27.1 and Device Hub 27.1 and unable to locate the iPhone Duo simulator. Please help what are the steps to get this? I have both Xcode 27 and Xcode 27.1 installed. Launched 27.1 does not have Duo sim and all test devices in providing incompatible... What are the exact steps for testing an existing app with compatibility with 27.1 iPhone Duo? Thank you.
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Enrollment disappeared from account with no notification — WCV6L5LH9F
Title: Enrollment disappeared from account with no notification — WCV6L5LH9F Hello, My Apple Developer Program enrollment has vanished from my account with no explanation or notification, and I am hoping someone from Apple can tell me what happened. Details: Enrollment ID: WCV6L5LH9F Support Case ID: 102965409792 Enrollment type: Organization Enrollment submitted: 9/3/26, payment completed at that time Timeline: Enrollment submitted and paid. Account showed "Your enrollment is being processed. Your enrollment ID is WCV6L5LH9F." Status remained unchanged for over two weeks. No request for documentation, no verification call, no email beyond the original purchase confirmation. September 16: opened support case 102965409792. Received only the automated acknowledgment from Apple developer support. No substantive reply since. Phone support has been showing as unavailable on the Contact Us page, so the callback path has not been available to me. Today: the enrollment banner is gone entirely. My account page now shows "Join the Apple Developer Program" with an "Enroll today" button, as though no enrollment was ever submitted. The support case is no longer listed under open cases. At no point did I receive a withdrawal or rejection notice. I have checked the inbox and spam folder of the email address associated with my Apple ID. The membership fee has not been refunded to the card used. Additional context, in case it is relevant: I have not submitted a duplicate enrollment at any point 2FA is enabled on the Apple ID [For organizations: the D-U-N-S number on file is active and the legal entity name matches the D&B record exactly] My questions: Was this enrollment withdrawn or rejected, and if so, for what reason? Is there anything required from me — identity documents, entity verification, corrected information — to complete it? Should I submit a new enrollment, or would doing so create a conflict with the existing record? I would rather fix whatever the underlying issue is than re-submit blindly and end up in the same state. Any guidance from Apple staff or from developers who have seen an enrollment disappear this way would be much appreciated. Thank you.
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Unable to Accept Apple Developer Agreement / Access Certificates and IDs
I am the Account Holder of my Apple Developer account. When I click the account link from App Store Connect, I am redirected to my Apple Developer account. However, I do not see any License Agreement available to review or accept there. My account also appears as if there is no active membership. When I return to App Store Connect, the agreement notification is still displayed, but there is no “Accept” button available for me in the Action column. This issue is also affecting my access to Certificates, Identifiers & Profiles. When I try to open that section, I receive an “Access Unavailable” message. I have already tried contacting Apple by email, but I have not received a response yet. Is there anyone from Apple Developer Support who can help me resolve this issue? If possible, could you also provide a phone number or another direct way to contact Developer Support?
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Unable to Request Invoice for Apple Developer Program Membership
Hello, I am contacting you regarding an invoice for my annual Apple Developer Program membership payment of $99. This is the third consecutive year that I have paid for my Apple Developer Program membership. In the first year, I received the invoice immediately after the payment, on September 3, by email with the subject “Your Apple invoice #…”. In the second year, I also received the invoice immediately after the payment, on September 9, at the contact email address associated with my account. This year, I renewed and paid for the membership in the same way as in previous years, but I have not received an invoice. I tried to contact Apple Developer Support through the following path: Contact Apple Developer Support → Get help with a new issue → Membership and Account → Program Purchase and Renewal → Email Email is the only contact option available to me. The contact form automatically displays my name and Apple Account email address, and these fields cannot be changed. However, after entering my message and trying to submit the form, I receive the following error: “This email address isn’t valid. To update your email address, visit account.apple.com.” When I visit account.apple.com and sign in, the email address associated with my Apple Account is exactly the same as the email address automatically displayed in the Apple Developer Support form. I cannot see anything in my account settings that needs to be updated or corrected. I also have a valid phone number associated with my Apple Account. However, Apple Developer Support does not offer me a phone contact option for this issue — only email, and I am unable to submit the email form because of the error described above. Could you please help me obtain the invoice for this year’s $99 Apple Developer Program membership payment? I would also appreciate your help in resolving the issue with the Developer Support contact form, so that I can contact Apple Developer Support in the future if necessary. Thank you for your assistance.
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Developer Program enrollment blocked after switching between my own devices — is re-verification possible?
Hi everyone, I’m a photographer in mainland China, and I’ve spent several months developing an iOS tool to assist with film photography. I’m now unable to complete Apple Developer Program enrollment and would appreciate hearing from anyone who has resolved a similar situation through an official process. During enrollment, I switched between my own iPhone and Mac. I mistakenly thought I could continue on another device because both belonged to me and I was using my own Apple Account. I now understand the same-device requirement and accept that I did not follow it correctly. The applicant and the identity documents were mine throughout. After contacting support, I received an email saying my account had been updated and that I must continue on the device originally used for identity verification. The email also explained how to identify the correct device from the screens shown in the Developer app. In a later call, support told me that the earlier account update had been a one-time exception and that another device change had been detected afterward. I was told that, under the current policy, I could no longer proceed with enrollment and that this was the final decision. The earlier email explained the device requirement, but did not say that this was the only exception or describe that consequence. My membership payment was refunded. I understand that payment does not mean enrollment was approved, and the refund itself is not what I am disputing. The Developer app on my Mac now reports that my identity document could not be verified. On my iPhone, selecting “Enroll Now” produces an error directing me to contact support. Apple’s identity verification guidance says that additional or alternative documentation may be required and that developers can contact support about verification outside the Developer app. I understand that this does not guarantee another review of a rejected application. What I’m trying to find out is: Has anyone resolved a similar device-related enrollment restriction for the same applicant and original Apple Account, particularly after an earlier exception had already been used? Is there an official process for reviewing the original application or completing additional identity verification in this situation? I have already contacted Developer Support several times. I’m willing to provide additional documents through an official secure channel and follow written instructions on one confirmed device. I’m not looking to bypass verification, use someone else’s identity, or obtain approval through a forum post. This has been discouraging after months of work. I accept that I made a mistake with the enrollment process, but I’d like to find out whether there is a legitimate way to correct it and get back to developing the tool. If you have first-hand experience, I would appreciate knowing what official process helped—not simply that creating another account happened to work. I have kept the support correspondence and can provide case references through a verified Apple support channel. I have left account details and case numbers out of this public post. Thank you. Official identity verification guidance: https://developer.apple.com/help/account/membership/identity-verification/
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Xcode 27: CLLocationManager kCLErrorDomain Code=5
Dear Apple Developer Community, Our app monitors a user-defined region by using startMonitoring on an instance of CLLocationManager. While it works as intended on a real device, starting with Xcode 27, this method invocation always results in >locationManager ... monitoringDidFailFor< being called. The error code is always kCLErrorDomain Code=5 but this only occurs within iOS 27 simulators. It works perfectly in iOS 26 simulators. Additionally, CLLocationManager.isMonitoringAvailable(for: CLCircularRegion.self) always returns false on these iOS 27 simulators. This issue blocks parts of our automated system tests. Is it a bug or on purpose? Thank you in advance.
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: Stuck on "Unable to Continue" after identity approved
Hey everyone, Two weeks in on this and hoping someone here has actually made it through. My identity verification (passport) got approved. Payment failed the first try, so I fixed my card details and tried again. Since then it's just been "Unable to Continue, contact support at developer.apple.com/contact" every time, iPhone app or Mac app, doesn't matter which. Three different support agents on this case so far. Each one asks for something the last one already had, and it's been quiet for over a week now since anyone actually replied. Anyone been through this exact combo, identity fine, payment fine, still stuck on the same error, and actually gotten past it? Did it fix itself eventually or was there something specific that unstuck it? Appreciate anything you've got.
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Developer payment pending for weeks
I've tried to pay for developer program via multiple different cards, none seems working keeps on pending and asks to make a purchase.
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Xcode 27 crashes on keystroke — CoreML predictive completion (MLSymbolPopularity) EXC_BAD_ACCESS on macOS 27.2 beta 1
Environment: Xcode 27.0 (27A266a), Mac App Store macOS 27.2 beta 1 (26B5086k) MacBook Pro M3 Max, 48 GB (Mac15,9) Xcode crashes 100% of the time the moment I start typing a new variable inside a struct in the source editor. Building, running and debugging all work fine — the crash only happens on keystroke in the editor. Crash log points to CoreML predictive code completion: EXC_BAD_ACCESS (SIGBUS) on thread MLSymbolPopularity.workQueue -> Espresso::inner_product_kernel_cpu::get_biases() -> CodeCompletionModel.init -> MLSymbolPopularity.loadModelIfNeeded So the Espresso/CoreML runtime in macOS 27.2 beta 1 crashes while loading the predictive-completion model. Tried, none fixed it: "Display code predictions" -> Never "Display code completions while typing" -> Manually defaults write com.apple.dt.Xcode IDEPredictiveCodeCompletionEnabled -bool NO Cleared DerivedData / Xcode caches Installed the full 2.25 GB model via Settings > Components (still crashes) Not in the beta 1 "Known Issues". Filed: FB24823899 (Core ML, with two .ips crash logs + repro steps). Anyone else seeing MLSymbolPopularity here?
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Orphaned 9GB Simulator Runtime in /System/Library/AssetsV2 - Cannot Delete (SIP protected)
I have an orphaned asset folder taking up 9.13GB located at: /System/Library/AssetsV2/com_apple_MobileAsset_iOSSimulatorRuntime/c0d3fd05106683ba0b3680d4d1afec65f098d700.asset It contains SimulatorRuntimeAsset version 18.5 (Build 22F77). Active Version: My current Xcode setup is using version 26.2 (Build 23C54). I checked the plist files in the directory and found what seems to be the cause of the issue: The "Never Collected" Flag: The Info.plist inside the orphaned asset folder explicitly sets the garbage collection behavior to "NeverCollected": <key>__AssetDefaultGarbageCollectionBehavior</key> <string>NeverCollected</string> The Catalog Mismatch: The master catalog file (com_apple_MobileAsset_iOSSimulatorRuntime.xml) in the parent directory only lists the new version (26.2). Because the old version (18.5) is missing from this XML, Xcode and mobileassetd seem to have lost track of it entirely. What I Have Tried (All Failed) Xcode Components: The version 18.5 does not appear in Settings -> Components, so I cannot delete it via the GUI. Simctl: xcrun simctl list runtimes does not list this version. Running xcrun simctl runtime delete 22F77 fails with: "No runtime disk images or bundles found matching '22F77'." Manual Deletion: sudo rm -rf [path] fails with "Operation not permitted", presumably because /System/Library/AssetsV2 is SIP-protected. Third-party Tools: Apps like DevCleaner do not detect this runtime (likely because they only scan ~/Library or /Library, not /System/Library). Has anyone found a way to force the system (perhaps via mobileassetd or a specific xcrun flag) to re-evaluate this folder and respect a deletion request? I am trying to avoid booting into Recovery Mode just to delete a cache file. Any insights on how AssetsV2 handles these "orphaned" files would be appreciated.
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0xe8008018 (The identity used to sign the executable is no longer valid.)
I created a new App project, I didn't write any my code, I just built it and install it to my iPhone, then I got the error as below: 无法安装“test” Domain: IXUserPresentableErrorDomain Code: 14 Recovery Suggestion: Failed to verify code signature of /var/installd/Library/Caches/com.apple.mobile.installd.staging/temp.X9zsVD/extracted/test.app : 0xe8008018 (The identity used to sign the executable is no longer valid.) Please ensure that the certificates used to sign your app have not expired. If this issue persists, please attach an IPA of your app when sending a report to Apple. User Info: { DVTErrorCreationDateKey = "2025-04-13 03:40:21 +0000"; IDERunOperationFailingWorker = IDEInstallCoreDeviceWorker; } -- Failed to install the app on the device. Domain: com.apple.dt.CoreDeviceError Code: 3002 User Info: { NSURL = "file:///Users/ltf/Library/Developer/Xcode/DerivedData/test-fnnhrmtlclvfdnennxoorbywbuze/Build/Products/Debug-iphoneos/test.app"; } -- Can't install “test” Domain: IXUserPresentableErrorDomain Code: 14 Failure Reason: 无法安装此App,因为无法验证其完整性。 Recovery Suggestion: Failed to verify code signature of /var/installd/Library/Caches/com.apple.mobile.installd.staging/temp.X9zsVD/extracted/test.app : 0xe8008018 (The identity used to sign the executable is no longer valid.) -- Failed to verify code signature of /var/installd/Library/Caches/com.apple.mobile.installd.staging/temp.X9zsVD/extracted/test.app : 0xe8008018 (The identity used to sign the executable is no longer valid.) Domain: MIInstallerErrorDomain Code: 13 User Info: { FunctionName = "+[MICodeSigningVerifier _validateSignatureAndCopyInfoForURL:withOptions:error:]"; LegacyErrorString = ApplicationVerificationFailed; LibMISErrorNumber = "-402620392"; SourceFileLine = 79; } -- Event Metadata: com.apple.dt.IDERunOperationWorkerFinished : { "device_identifier" = "00008120-001E51C011F9A01E"; "device_isCoreDevice" = 1; "device_isWireless" = 1; "device_model" = "iPhone15,5"; "device_osBuild" = "18.3.2 (22D82)"; "device_platform" = "com.apple.platform.iphoneos"; "device_thinningType" = "iPhone15,5"; "dvt_coredevice_version" = "443.19"; "dvt_coresimulator_version" = "1010.10"; "dvt_mobiledevice_version" = "1784.120.2"; "launchSession_schemeCommand" = Run; "launchSession_state" = 1; "launchSession_targetArch" = arm64; "operation_duration_ms" = 2527; "operation_errorCode" = 14; "operation_errorDomain" = IXUserPresentableErrorDomain; "operation_errorWorker" = IDEInstallCoreDeviceWorker; "operation_name" = IDERunOperationWorkerGroup; "param_debugger_attachToExtensions" = 0; "param_debugger_attachToXPC" = 1; "param_debugger_type" = 3; "param_destination_isProxy" = 0; "param_destination_platform" = "com.apple.platform.iphoneos"; "param_diag_113575882_enable" = 0; "param_diag_MainThreadChecker_stopOnIssue" = 0; "param_diag_MallocStackLogging_enableDuringAttach" = 0; "param_diag_MallocStackLogging_enableForXPC" = 1; "param_diag_allowLocationSimulation" = 1; "param_diag_checker_tpc_enable" = 1; "param_diag_gpu_frameCapture_enable" = 0; "param_diag_gpu_shaderValidation_enable" = 0; "param_diag_gpu_validation_enable" = 0; "param_diag_guardMalloc_enable" = 0; "param_diag_memoryGraphOnResourceException" = 0; "param_diag_mtc_enable" = 1; "param_diag_queueDebugging_enable" = 1; "param_diag_runtimeProfile_generate" = 0; "param_diag_sanitizer_asan_enable" = 0; "param_diag_sanitizer_tsan_enable" = 0; "param_diag_sanitizer_tsan_stopOnIssue" = 0; "param_diag_sanitizer_ubsan_enable" = 0; "param_diag_sanitizer_ubsan_stopOnIssue" = 0; "param_diag_showNonLocalizedStrings" = 0; "param_diag_viewDebugging_enabled" = 1; "param_diag_viewDebugging_insertDylibOnLaunch" = 1; "param_install_style" = 2; "param_launcher_UID" = 2; "param_launcher_allowDeviceSensorReplayData" = 0; "param_launcher_kind" = 0; "param_launcher_style" = 99; "param_launcher_substyle" = 0; "param_runnable_appExtensionHostRunMode" = 0; "param_runnable_productType" = "com.apple.product-type.application"; "param_structuredConsoleMode" = 1; "param_testing_launchedForTesting" = 0; "param_testing_suppressSimulatorApp" = 0; "param_testing_usingCLI" = 0; "sdk_canonicalName" = "iphoneos18.4"; "sdk_osVersion" = "18.4"; "sdk_variant" = iphoneos; } -- System Information macOS Version 15.5 (Build 24F5042g) Xcode 16.3 (23785) (Build 16E140) Timestamp: 2025-04-13T11:40:21+08:00
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Developer Enrollment Still Pending
Hi everyone, I enrolled in the Apple Developer Program a few hours ago and completed the payment. A few minutes later, I accidentally started a second enrollment, but canceled it before making another payment. My purchase now shows as “Electronically Delivered” in the Apple Store app, but the Developer website hasn’t updated and I haven’t received a confirmation email. Has anyone had a similar issue? Should I contact Apple Support tomorrow or just wait? Thanks!
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51
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Why doesn't iPhone 13 Pro Max and Watch Series 11 not connect to Xcode 27.0?
Why doesn't iPhone 13 Pro Max and Watch Series 11 not connect to Xcode 27.0? Something is wrong and I cannot vet the application before submitting for App Store.
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111
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Xcode plaforms/simulators sucking up storage space.
With the limitations on not being to install larger hard drives on all Macs these days, the built-in drives tend to fill up very quickly. One of the fastest ways my drive space disappears is the installed platforms in Xcode. Every month or two I have to go in and free up 80GB by removing all the old versions of installed platforms. I would REALLY love a first-party supported way to a) store these installed platforms on an external drive (I could not get a symlink to work properly), or b) a setting to automatically remove older platforms in the same major revision when a newer one is installed. Both my Mac mini and MacBook Pro would love this, especially in the days of SSD scarcity that we are in now.
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1
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76
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Simulator is missing
I can't get simulator to show up in XCODE. I have installed and reinstalled countless times but Simulator is nowhere to be found.
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70
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Xcode 27 How do we declare the accent color?
Hi guys In Xcode 27, we have to create the Assets Catalog file ourselves. This file is empty. The icon now is generated by Icon Composer, but how do you specify the accent color? I tried creating a Color set with the name AccentColor but didn't work. And look for options in the project settings but couldn't find any.
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2
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210
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Enrollment blocked: identity verification linked to an Apple Account I cannot identify
I'm trying to enroll in the Apple Developer Program as an individual and I'm stuck at a point I can't get past on my own. What happens The ID scan step in the Apple Developer App completes successfully. After that, when I sign in with my account, I get "We could not complete your enrollment." Developer Support told me the reason: my identity has already been verified under a different Apple Account, and per Apple's policy the same identity cannot be verified again on a second account. The problem is that I cannot identify that other account. I have used the same Apple Account since 2018 and have no recollection of ever creating a second one. What I have already checked Every device I own (iPhone, iPad, Mac). All are signed in to the same Apple Account. No other account appears anywhere. My entire email history, including archived, spam and deleted mail. Every message from Apple since 2018 was sent to the same address. There is no trace of any other Apple Account. iCloud Keychain and saved credentials in all browsers I use. No other Apple Account is stored. Family Sharing members. Nothing relevant. I submitted over twenty candidate email addresses to Developer Support. All came back as no match. Support responses so far Both email and phone support gave me the same answer: nothing can be done unless I provide the email address of the other account. I offered to provide my device serial number and other identifying information, but no alternative lookup method was offered. A possible explanation I found a thread here describing a case where someone had enrolled years earlier under an account they later deleted via privacy.apple.com, and the identity verification remained linked to that deleted account rather than being released with it. If something similar applies to me, the account I am being asked to identify no longer exists, which would explain why no trace of it can be found anywhere. What I'm asking Has anyone had the identity verification association reset by Apple? If so, what did it take? Is there a way to have Apple look up the associated account from a device serial number or other identifying information, rather than requiring the email address up front? Has anyone resolved a case involving a deleted Apple Account retaining the verification link?
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3
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383
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iOS 27 Simulator: “Describe a Shortcut” stuck on “Preparing support”
I'm trying to test the new “Describe a Shortcut” feature in iOS 27 using an iPhone 17 Simulator. When I open Shortcuts and tap “Describe a Shortcut”, it stays on: “Preparing support for describe a shortcut” and the text field remains disabled. I cannot enter anything or create the shortcut. My setup: Mac: MacBook Pro macOS: 27 Xcode: 26.5 (17F42) Simulator: iPhone 17 iOS: 27 I also have a physical iPhone 14 Pro, but I understand that it doesn't support Apple Intelligence, so I'm trying to test this using the iPhone 17 Simulator. Do I need to enable/download anything for Apple Intelligence on the Mac or Simulator? Or is “Describe a Shortcut” currently unsupported/not working in the iOS 27 Simulator? Any guidance on the correct setup would be appreciated.
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183
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iOS 16.4 - Saving password on simulator - how to disable ? XCUITest
Hello. Is there a possibility to disable saving password to account functionality in iOS Simulator ? (It breaks an automation tests) Thanks
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2
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27.1 Duo Simulator
Just download 27.1 and Device Hub 27.1 and unable to locate the iPhone Duo simulator. Please help what are the steps to get this? I have both Xcode 27 and Xcode 27.1 installed. Launched 27.1 does not have Duo sim and all test devices in providing incompatible... What are the exact steps for testing an existing app with compatibility with 27.1 iPhone Duo? Thank you.
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5
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2
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4k
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Device Hub copy/paste is broken?
Not able to copy anything from device hub
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1
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109
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Enrollment disappeared from account with no notification — WCV6L5LH9F
Title: Enrollment disappeared from account with no notification — WCV6L5LH9F Hello, My Apple Developer Program enrollment has vanished from my account with no explanation or notification, and I am hoping someone from Apple can tell me what happened. Details: Enrollment ID: WCV6L5LH9F Support Case ID: 102965409792 Enrollment type: Organization Enrollment submitted: 9/3/26, payment completed at that time Timeline: Enrollment submitted and paid. Account showed "Your enrollment is being processed. Your enrollment ID is WCV6L5LH9F." Status remained unchanged for over two weeks. No request for documentation, no verification call, no email beyond the original purchase confirmation. September 16: opened support case 102965409792. Received only the automated acknowledgment from Apple developer support. No substantive reply since. Phone support has been showing as unavailable on the Contact Us page, so the callback path has not been available to me. Today: the enrollment banner is gone entirely. My account page now shows "Join the Apple Developer Program" with an "Enroll today" button, as though no enrollment was ever submitted. The support case is no longer listed under open cases. At no point did I receive a withdrawal or rejection notice. I have checked the inbox and spam folder of the email address associated with my Apple ID. The membership fee has not been refunded to the card used. Additional context, in case it is relevant: I have not submitted a duplicate enrollment at any point 2FA is enabled on the Apple ID [For organizations: the D-U-N-S number on file is active and the legal entity name matches the D&B record exactly] My questions: Was this enrollment withdrawn or rejected, and if so, for what reason? Is there anything required from me — identity documents, entity verification, corrected information — to complete it? Should I submit a new enrollment, or would doing so create a conflict with the existing record? I would rather fix whatever the underlying issue is than re-submit blindly and end up in the same state. Any guidance from Apple staff or from developers who have seen an enrollment disappear this way would be much appreciated. Thank you.
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