Hello, I created an app using the latest version of Xcode (16.2), and I'm having a problem testing this app on my iPhones. I created this app just like all the others I've made for my clients, including one on (03/24/25), but when I went to upload another App to App Store Connect on (03/26/25) I couldn't test it on my phone. Points to consider: The app runs perfectly on the Emulator. All my terms and agreements with Apple are up to date. I tried to download the apps through Testflight on 2 different devices, iPhone 7 Plus (iOS 15.8.1) and iPhone 15 Pro Max (iOS 18.3.2), and I was unsuccessful in neither attempt. I can send my app to the internal testers, but when I click download, the following message appears: Could not install [APP NAME]. The requested App is not available or doesn't exist. I imagine this problem is with Apple itself, I have already contacted support, but I need to resolve this urgently for my customers. Has anyone experienced this and resolved it?

Hi, I’m running into a persistent issue in App Store Connect related to TestFlight and app reviews, and I’m hoping someone has seen this before. From 8th of June, I started getting the following error when trying to create external TestFlight builds: ENTITY_UNPROCESSABLE.BETA_CONTRACT_MISSING Since then: I cannot create any external TestFlight tests Internal TestFlight builds appear, but cannot be downloaded (“The requested app is not available or doesn’t exist”) This is an individual developer account I am the Account Holder All contracts appear active and valid The issue affects multiple apps, not just one Nothing changed on my side (no contract updates, no account changes) before this started happening. I’ve already reached out to Apple Developer Support multiple times, but unfortunately haven’t received any response so far, which makes it unclear how to proceed. Has anyone experienced this issue or found a resolution? Any insight would be greatly appreciated. Thanks!

Filed: FB23052931 (Feedback Assistant, 2026-06-10) + Apple Dev Support Case 102913469272. Question for the community: Has anyone else hit this and resolved it? TestFlight beta feedback (screenshot submissions) for one of our apps stopped being recorded in App Store Connect at 2026-05-31 17:15:54 UTC. Testers submit screenshot + comment via TestFlight "Send Beta Feedback" — the dialog completes successfully and dismisses with no error — but submissions never appear in the ASC web UI under TestFlight / Feedback / Screenshots or in the App Store Connect API endpoint GET /v1/apps/{id}/betaFeedbackScreenshotSubmissions. meta.paging.total has been frozen at 882 for 10+ days. Verified live by submitting two screenshots from a current TF build today and confirming the API total did not increment seconds later. The betaFeedbackCrashSubmissions endpoint is also stale on this app (last entry 2026-05-03), which makes me think it's the whole beta feedback ingestion pipeline for this app record, not screenshot-specific. Minimal repro: 1) Install a current TestFlight build (any from a current train, processed VALID, internalBuildState IN_BETA_TESTING, delivered to a tester group). 2) Take a screenshot inside the app. 3) From the share sheet, tap "Share Beta Feedback". 4) Add a comment, tap Submit. Dialog completes successfully. 5) Query the App Store Connect API: GET /v1/apps/{id}/betaFeedbackScreenshotSubmissions?limit=200. meta.paging.total is unchanged. data[0].attributes.createdDate is unchanged. Developer-side causes I've already ruled out: Build processing: all 10 most-recent builds are VALID with internalBuildState IN_BETA_TESTING and were delivered to both internal and external tester groups. Per-group Tester Feedback toggle: verified ON for both groups in the ASC UI. App entitlements / Info.plist: no changes in the 30 days prior to the cutoff. Tester membership: verified active. The tester used in the repro is Account Holder on the team. ASC API key: the same key successfully retrieves the 882 historical submissions. Read auth is intact; only writes from the device side fail to land. App Privacy: configured and submitted. What I've already filed: Feedback Assistant: FB23052931 (filed 2026-06-10, Area: App Store Connect, Incorrect/Unexpected Behavior) Apple Developer Support (Distribution / TestFlight email channel): Case 102913469272 (filed 2026-06-10, cross-references FB23052931) What I'd love to hear from the community: Have you seen this exact pattern (sharp cutoff date, total frozen, no error on submission)? Did it eventually resolve on Apple's side, and if so what was the rough turnaround? Is there anything you tried on the developer side that actually re-enabled ingestion (re-promoting a build to groups, regenerating an ASC API key, anything)? Anyone on a thread where an Apple Frameworks Engineer responded to this class of bug? I'm aware of older threads going back to 2019 (thread 122295) with similar symptoms but no Apple engineer response. Hoping to surface a more recent path forward. Thanks.

Hello to the community. I’m hoping someone here can help me. we have been developing our mobile app with a 3rd party contractor. I used to provide feedback through TestFlight screen shot program and it was great. Straight from my iPhone to the dev team. Screen shots with descriptions of the problem. they recently transferred the app to our account and I think since then we can no longer receive the feedback. in fact, last week I spent 2 hours reviewing the app. Sending tons of screen shot feedback with comments. Thinking they were receiving them. But nothing. when we log into our feedback portal I only see feedback from 70 days ago. And nothing from recent. I made sure that feedback is welcome ( see screen shot ) i tested individual feedback test and got nothing. here are my questions. Is there a way to recover that feedback. Where is it going ? How can I get this feature working properly again so I can effectively and efficiently review the app and provide feedback to the developers.

We have a managed iOS app, distributed to managed iPhones through Apple Business Manager, and we are offering a TestFlight version. When users install a TestFlight Version, it is relatively quickly replaced by the current release. Is there a way to prevent this?

Hello, Our iOS app’s TestFlight external testing build has been stuck in “Waiting for Review” for several days. This is for TestFlight External Testing, not an App Store public release submission. We have already provided the Beta App Review Information, including review notes, test instructions, contact information, and a working demo account. Current situation: App name: Linic Platform: iOS Submission type: TestFlight External Testing Status: Waiting for Review Submitted date: June 4 ~ June 5, 2026 Build number: 1.4.2(8)、1.4.3(9) Bundle ID: com.lincept.linny Beta App Review Information: already updated Demo account: provided in App Store Connect We would like to understand whether this is currently expected queue behavior, whether TestFlight external beta reviews are experiencing delays, or whether there is any additional information we should provide to help the review proceed. Has anyone recently experienced a similar delay with TestFlight External Testing builds stuck in “Waiting for Review”? If so, did contacting Apple Developer Support or submitting an expedited review request help? Thank you.

Hey everyone, hoping someone here has seen this before because I'm losing my mind. I uploaded my first TestFlight build yesterday and added two internal testers. Both of them accept the invite fine, but the moment they tap Install in the TestFlight app, they get: ▎ "The requested app is not available or does not exist" My developer account is about a month old, but yesterday was the first time I actually pushed a build to App Store Connect. I've spent the last several hours triple-checking every setting and as far as I can tell, everything looks right: Free Apps Agreement is Active under Business Price Schedule is set to USD 0 (Free) App is available in 175 countries Bundle ID matches between my project and App Store Connect Build metadata shows App Uses Non-Exempt Encryption: No (and the same key is in my Info.plist) The build status in my Internal Testing group "Team" is Testing with the green checkmark Both testers were added under Users and Access first, then to the internal group One tester shows "Accepted" status, but the Devices column is still empty — so the invite went through but the install never actually reaches the phone Tester is on iPhone running iOS 26, my build's minimum iOS is 18.0, so that's not it I've uploaded 3 builds at this point (1.0.0 (2), (3), and (4)) — all of them show "Testing" in the group. None of them install. Things I've tried so far: Force-quitting and reopening TestFlight on the tester's phone Resending the invite Disabling Vision Pro testing in the group settings (there was a "Version 1.0 is not compatible" warning on the Vision Pro section in Pricing & Availability) Asking a second person to try — same error Any pointers appreciated. I've been at this for hours and I'm out of ideas. Happy to share screenshots or more details if it helps. Thanks 🙏

Hi friends, Since yesterday, I'm not able to download any of my apps from TestFlight (while I can for others developers). I'm searching since 2 days now about the reason and I think I've tried everything, so I'm asking if you might have an idea... It occured after adding subscriptions to one of my apps, then I did all of these: Check all contracts on my apple developer account Verify my apple ID in internal testers Install / Uninstall TestFlight app Remove / Re-add myself as tester Try new builds My apps are listed on the Apple Store and not removed from Sales. Did I miss something? The error is mysterious... I also contacted Apple, I'm waiting for their answer. Thank you 🙏

Hello! I submitted a game to testflight yesterday, I sent to a few friends. Everything is running great, but it looks very cramped in the top (logo is crammed ) all buttons are still reachable, it just looks smushed. is TestFlight exactly how the game will look on phones like mine? I know I have it set up to automatically scale.

I just deployed an app, and enrolled few users to test the app via TestFlight, but they are not receiving the e-mail invite. any recommendations on how to troubleshoot this ?

Anyone is experiencing this issue? Today without any reason we can think of, all of our builds were expired on Testflight. Without knowing what happened, then we tried to add a new build, that it it seems to be in good shape on Testflight, even with the mark green meaning is ready to be tested. Even though, by trying to install the app on iOS using TF, we are getting a message saying "The requested app is not available"

Hello, Our iOS app’s TestFlight external testing build has been stuck in “Waiting for Review” for several days. This is for TestFlight External Testing, not an App Store public release submission. We have already provided the Beta App Review Information, including review notes, test instructions, contact information, and a working demo account. Current situation: App name: Linic Platform: iOS Submission type: TestFlight External Testing Status: Waiting for Review Submitted date: June 4 ~ June 5, 2026 Build number: 1.4.2(8)、1.4.3(9) Bundle ID: com.lincept.linny Beta App Review Information: already updated Demo account: provided in App Store Connect We would like to understand whether this is currently expected queue behavior, whether TestFlight external beta reviews are experiencing delays, or whether there is any additional information we should provide to help the review proceed. Has anyone recently experienced a similar delay with TestFlight External Testing builds stuck in “Waiting for Review”? If so, did contacting Apple Developer Support or submitting an expedited review request help? Thank you.

Hello everyone, I've been unable to install any TestFlight build on my device for over a week. Every build shows "Complete" in App Store Connect, but installation always fails with the same error. I also submitted a support ticket to Apple Developer Support over a week ago but have not received any response. I'm posting here hoping someone from the community or Apple team can help. Error Message "The requested app is not available or doesn't exist" (Turkish: "İstenen uygulama kullanılamıyor veya yok") Environment Device: iPhone 17 Pro Max iOS: 26.4.2 App: Easyway Digital Library Bundle ID: com.abacusai.turkishsocialme.t1777823268 Build Framework: React Native (Expo SDK 54) What I've Tried (Nothing Works) ✅ Multiple builds uploaded (build 4, 5, 6, 7, 8) — all show "Complete" ✅ Deleted and reinstalled TestFlight app ✅ Signed out and back into Apple ID on device ✅ Restarted iPhone ✅ Tried different browsers (Safari, Chrome, Firefox) ✅ Tried Internal Testing — receive email but can't install ✅ Tried External Testing — same error ✅ Tried creating Public Link — same error ✅ Cleared browser cache, tried Incognito mode ✅ Verified Export Compliance (ITSAppUsesNonExemptEncryption: false) ✅ Paid Apps Agreement: Active ✅ Free Apps Agreement: Active ✅ Bank & Tax info: Complete Build Status in App Store Connect Version & Build: 1.0.1 (8) Status: Complete Date Created: May 15, 2026 Timeline May 8, 2026: First build uploaded — same error started May 10, 2026: Paid Apps Agreement activated May 15, 2026: Still the same error after 8 builds Apple Support — No Response Submitted a support ticket on approximately May 8, 2026 Category: App Store Connect & TestFlight Issue: Cannot install builds via TestFlight Status: No response received after over 1 week No case number update, no email reply Questions Has anyone experienced this with a new app on TestFlight? Is there a known issue with TestFlight and new Bundle IDs? Could this be related to the Paid Apps Agreement activation delay? Is there a way to reset the TestFlight state for a Bundle ID? How can I escalate my support ticket if there's no response? I'm completely stuck — I cannot test my app at all. Any help or guidance would be greatly appreciated. Thank you!

I just signed up a couple days ago. I'm helping a nonprofit create a fitness-fundraising app. Today, on a Sunday, I get an email that says, "You have revoked your certificate, so it is no longer valid." As if somehow I revoked that certificate? Doesn't make any sense. I didn't "revoke" anything. I'm not a programmer. None of this makes any sense. Any help? Thanks Don

Hello, Hoping someone from App Review can look into a TestFlight external build that has been sitting in "Waiting for Review" and has never transitioned to "In Review." App name: jukbox. App Apple ID: 6776133667 Build: 1.1.0 (9) Submitted for Beta App Review: June 3, 2026, around 3 PM ET Status: still "Waiting for Review," never moved to "In Review" No messages in Resolution Center, no metadata rejection, no requests for additional information First build submitted on a new developer account; all agreements are active and signed Filed a Contact Us request about 32 hours ago (Case ID: [your case number]) with no response yet Could someone confirm the status and help get it moving? Happy to provide anything else needed. Thank you.

Hello, I am unable to install my app from TestFlight even though the build appears valid and is in internal beta testing. The build was uploaded successfully to App Store Connect and shows as Testing / Internal Testing. The build metadata looks valid: processingState: VALID internalBuildState: IN_BETA_TESTING qcState: BETA_INTERNAL_TESTING usesNonExemptEncryption: false minOsVersion: 15.0 deviceFamilies: IPHONE supportedArchitectures: arm64 However, TestFlight installation fails, and the App Store Connect API returns: ENTITY_UNPROCESSABLE.BETA_CONTRACT_MISSING Beta contract is missing for the app. My App Store Connect agreements are all active. I checked Business > Agreements and both Paid Apps Agreement and Free Apps Agreement are Active. Bank accounts, tax forms, and compliance also appear Active. This also happens with a newly created app and a fresh build, so it looks like the TestFlight beta contract may be missing or detached on Apple’s backend. Has anyone seen this before, or is there a way to force App Store Connect to refresh the TestFlight beta contract state?

About 90% of the time I attempt to upload my app build to App Store Connect 'Internal Testing Only', it gets stuck on either "Sending SPI Analysis to App Store Connect" or "Waiting for App Store Connect SPI Analysis Response". The only solution I've seen is to sign in and out of my dev account in Xcode and close the app - and keep repeating this process until it works again. Sometimes it takes one, sometimes it still won't work after doing this 10 times. I learned that I can export the IPA and upload via Transporter which I have been doing recently. But this is an extremely annoying problem that I do not understand why it continues to happen every session, and I have seen barely any other forums anywhere with this same issue. Can anyone help?

We're hitting a hard block on TestFlight beta distribution and cannot find a way to recover. Posting here in case others have seen this and in case Apple engineering can clarify what to check. Symptoms Every TestFlight submission for our app fails with: status: 422 code: ENTITY_UNPROCESSABLE.BETA_CONTRACT_MISSING title: "Beta contract is missing for the app." detail: "Beta Contract is missing." The build itself uploads and finishes processing normally in App Store Connect. It just cannot be assigned to any tester group (internal or external). Adding internal testers and trying to install on a personal device returns "The requested application is unavailable." What we've already verified Account is active (Account Holder can sign in to App Store Connect normally). Paid Applications agreement shows as "Active" under Agreements, Tax, and Banking. Free Apps agreement is also active. No pending agreements, no banking warnings, no tax forms outstanding. Builds for the same app processed successfully (no ITC errors during upload). Reproduced across multiple builds (1004, 1005), same error every time. App Store Connect API call to /v1/buildBetaDetails returns the same 422. TestFlight tab shows the build under "Internal Testing — Missing Compliance", but compliance answers are filled in correctly. Re-uploaded via Transporter and via xcrun altool — identical result. What we've already tried Removed and re-added the app's primary App Store Connect app record (kept). Toggled export compliance answers off/on. Created and re-created internal tester groups. Deleted and re-added internal testers. Verified Apple Developer Program membership status (Active, renewed 2026-04-23). Verified bundle ID provisioning profile and entitlements. Submitted a Developer Program Support ticket (no response after 5 business days). Question Is ENTITY_UNPROCESSABLE.BETA_CONTRACT_MISSING expected to surface on an account where Paid Apps and Free Apps agreements both show as Active? Is the "Beta contract" a separate agreement that needs to be re-accepted somewhere other than Agreements, Tax, and Banking? If so, where? Are there cases where this state is set server-side and cannot be cleared by re-accepting agreements? If yes, what is the proper channel to request server-side reset? Any pointers from Apple engineering or other developers who have hit this would be appreciated. Environment: Xcode 17.x macOS 26 App Store Connect API: latest Apple Developer Program membership: Active App type: iOS app, network extensions, family sharing enabled

Hi DTS team, We have a TestFlight build that is stuck in two ways simultaneously, suggesting a server-side state issue on the build or the account. This has now persisted for over a week with no usable response from Apple Support, so I'm escalating here in the hope of getting an engineer's attention. App: HAVN 360 Apple ID: 6769371655 Bundle ID: com.havn.member Team ID: XTRZ36RKU8 Build: 1.0.0 (1) — Binary State: Validated, status "Testing", expires in 81 days SYMPTOM 1 (internal testing): Build is attached to the internal group "Team (Expo)" with a green check. TestFlight on iPhone (UAE storefront, account-holder's Apple ID (redacted — visible to Apple via Team ID) shows HAVN 360 with an Install button. Tapping Install returns: "Could not install HAVN 360. The requested app is not available or doesn't exist." Already attempted: Removed all prior dev builds and provisioning profiles Signed out / back into Media & Purchases Full device restart Repeated after Agreements, DSA, App Privacy and Test Information were all confirmed Active / Published SYMPTOM 2 (external testing): Submitting the same build to external group "HAVN Friends Beta" via TestFlight > group > Builds > + > What to Test > Submit for Review returns: "There was an error processing your request. Please try again later." Reproduced across browsers and fresh sessions for 9 days. VERIFIED CLEAN: App Information: category Health & Fitness, content rights No, age rating set, copyright set App Privacy: declared and Published, privacy URL provided Test Information: complete (description, feedback email, privacy URL, contact info) Pricing and Availability: configured, app available in UAE DSA Compliance: Active (Not a Trader) Free Apps Agreement: Active Developer Program membership: Active, renews May 2027 ITSAppUsesNonExemptEncryption: false SUPPORT EXPERIENCE SO FAR: A free-tier App Review support ticket was filed on 14 May 2026. Apple's auto-reply quoted a 2-business-day SLA. It has now been 9 days (more than a full working week) with no substantive response — only the initial acknowledgement. The Code-Level Support form does not accept this issue type because there is no applicable Xcode sample project (it is an App Store Connect / TestFlight infrastructure issue, not a code defect). I have no remaining first-party support channel to use, which is why I am posting here. For a paying Apple Developer Program member trying to ship a beta, this is a difficult position to be left in. I would really appreciate a DTS engineer reviewing the server-side state for this build / app / team and identifying what is stuck. Both symptoms suggest the same underlying cause — most likely a flag on the build's distribution metadata or an entitlement state that needs to be cleared. Happy to provide any further diagnostic information needed. Thanks, Godwin

I have been experiencing a complete account-level block for over 10 days. What is blocked: • TestFlight — all testers get “The requested app is not available or doesn’t exist” across 8 builds • App Store submission stuck at “Waiting for Review” since May 29, 2026 • getsupport.apple.com shows “ACPR” and “There are currently no assisted support options available” • Developer Forums login was also blocked until today Apple’s own support system confirmed: “It looks like this issue is related to your Apple Account.” My existing support case is 102899239909, filed 8+ days ago with no resolution. Has anyone experienced this and found a resolution? Are any Apple engineers able to look into this? If any additional info is needed please ask. The response from my side will be really quick as im highly frustrated, depressed and constantly checking my phone for any fix.