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User TCC DB inaccessible for CI setups
Hello, I am looking for guidance on how to pre-provision TCC permissions for automated desktop app testing on the macOS 27 beta. We have maintained a CI testing setup by saving snapshots of VMs with pre-configured user TCC databases. This allowed our UI tests to run without being blocked by permission prompts. This included permissions like screen recording, full disk access or apple events. On the macOS 27 beta, this workflow appears completely broken. While the system TCC database seems to function as it used to, the user TCC database has been moved into a ProtectedSystem container. Direct modifications to the user database now seem impossible. Is there any officially supported way to pre-provision user-level TCC permissions on macOS 27 VMs for automated CI environments? Is Apple's intention here that the system DB is the only one that's actually editable (with SIP disabled)? How does Apple recommend CI platforms handle user-level permission prompts in headless or automated VM environments moving forward? Any insights or recommended alternative workflows would be greatly appreciated. Thank you!
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"Failed to register bundle identifier" for teammates — caused by App Groups/HealthKit forcing an explicit App ID?
I'm trying to let a few teammates build and run my app on their own devices, and I'd like to understand the correct approach for our situation. Setup We are a small team. Each of us uses a free personal Apple Developer team (individual Apple IDs, no paid membership yet). The app (an iOS app with a Watch app and a WidgetKit extension) uses App Groups and HealthKit. Bundle IDs: com.example.MyApp, com.example.MyApp.watchkitapp, com.example.MyApp.Widget. App Group: group.example.MyApp. It builds fine for me. When a teammate opens the project and tries to run on device, they get: Failed Registering Bundle Identifier The app identifier "com.example.MyApp" cannot be registered to your development team because it is not available. Change your bundle dentifier to a unique string to try again. What I've observed My other apps that have no entitlements build fine for every teammate. Looking at their embedded profiles, those sign with a wildcard profile (TEAMID.*). This app signs with an explicit profile (TEAMID.com.example.MyApp). If a teammate removes HealthKit and App Groups from all targets, the app builds for them under their own team using the same bundle ID. My understanding (please correct me) App Groups and HealthKit require an explicit App ID, which can only be registered to one team. Since I registered com.example.MyApp first, no other personal team can register the same explicit App ID hence the error. My questions Is that understanding correct — that an entitled (explicit) App ID can only ever belong to a single team? Is there any supported way to keep the same bundle identifier and keep App Groups + HealthKit while teammates build under their own separate personal teams? Or is moving to an Organization account (everyone as members of one shared team) the only way to share an entitled bundle ID across multiple developers? For free personal-team development, is the recommended pattern to give each developer a unique bundle ID + App Group (e.g. via per-developer .xcconfig), keeping entitlements intact? Just want to confirm I'm choosing the right approach before committing to it. Thanks!
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Program Enrolment Stuck
Hello Apple Developer Community and Apple Staff, I am posting here as a last resort after exhausting all official support channels to complete my apple developer program enrollment. Enrollment Details Enrollment Type: Organization / Company Enrollment ID: 9D47L42329 Legal Entity: Jaglen Platforms Private Limited Address: 204 Sapphire Chambers, Frist Floor, Suite # 1075, Baner Gaon, Haveli, Pune, Maharashtra 411045, India Timeline Completed the enrollment form as an organization on April 8th, 2026 Added funds to Apple Account for the membership fee on April 20th, 2026 The Apple Developer app now shows a "Continue your enrollment" button, but clicking it displays: "Please contact support" Contacted Apple Developer Support and was kept on hold / in correspondence till May 22nd and then no response. On their last email on May 22nd, Support has now informed me they are unable to help with this issue for one or more reasons. What I have already tried Multiple support contacts via the Apple Developer contact form Phone support through the developer support line Waiting through the standard processing period Shared screen recordings with Apple support Rechecked the D-U-N-S number is correct and active (used the same number to publish app on Play Store) Ensured the same Apple ID is used inside System settings and the Developer app Current Situation The enrollment is completely blocked. I cannot proceed forward or backward. The funds are loaded, the form is complete, but the system will not let me continue and support has closed the door. This is blocking our ability to publish on the App Store and is impacting active business commitments. I am formally requesting that an Apple staff member: Review our enrollment case manually Identify what is causing the "contact support" block on the Continue button Provide a path to resolution or next steps I hope posting here may give us some guidance. Thank you for any assistance.
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Can a third-party macOS app silently obtain IdP tokens via Apple Platform SSO / SSO Extension?
We are evaluating whether Apple Platform SSO can be used by a native macOS application to silently authenticate against our backend through an identity provider's SSO extension. Our environment is as follows: Apple Platform SSO is configured and active. Device registration and user registration have completed successfully. Authentication is backed by Secure Enclave / Platform SSO. The identity provider is integrated through an SSO extension. Tokens are active and Not Expired We would like to understand the intended behavior and supported usage patterns of Platform SSO from the perspective of a third-party native macOS application. Specifically: Once Platform SSO is active, is there a supported way for a third-party macOS application to obtain IdP bearer/access tokens silently (without UI, password prompts, or web-based authentication) through the SSO extension? If silent token acquisition is supported, is it intended to work for any third-party application, or only for applications developed and distributed by the IdP/vendor that provides the SSO extension? In our testing, requests created via ASAuthorizationSingleSignOnRequest are rejected by the extension with doNotHandle. Does this generally indicate that: the request falls outside the extension's supported flow, a different request configuration is expected, or ASAuthorizationSingleSignOnRequest is not intended for this Platform SSO scenario? For native macOS applications that need silent authentication, should the recommended approach be: standard OAuth/OIDC flows, Platform SSO APIs, or a combination of both? If OAuth/OIDC is involved, which parts of those flows are expected to be handled transparently by Platform SSO and the SSO extension? If a combination of both is the recommended approach, many OAuth/OIDC flows rely on flow-specific security mechanisms such as client secrets, private keys, client certificates, or signed client assertions. In that case, the overall model becomes unclear Is there a standard protocol or capability that SSO extensions are expected to implement to support application authentication under Platform SSO, or is this entirely vendor-specific and dependent on the IdP's implementation and SDK? If there is an Apple-recommended pattern for enabling silent authentication from native third-party macOS applications when an IdP SSO extension is present, we would appreciate any guidance or references to relevant documentation. Thank you.
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resetKeys() also resets sharedDeviceSigningKey unexpectedly
I am using ASAuthorizationProviderExtensionLoginManager.resetKeys() to generate new user-specific keys, specifically userDeviceSigningKey and userDeviceEncryptionKey. Based on the documentation, my understanding was that resetKeys() only resets keys associated with a particular user account: https://developer.apple.com/documentation/authenticationservices/asauthorizationproviderextensionloginmanager/resetkeys/ However, during testing, I observed that calling resetKeys() also resets sharedDeviceSigningKey. I had assumed that shared device keys would only be reset via resetDeviceKeys().
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Unknown Program Enrollment Status
Hi, I applied for our Business Account over a week ago and I've had no update on this. This was my second submission as we had to update our website. I am now clueless as to the status of this application. I can't see anything on the account that tells me whether it's pending or being reviewed, nothing. I'm getting no responses to my emails, and the support call left me sat on hold for an hour with no contact with a human or bot. I would be very greatful for an update on this asap as our app launch is now delayed as a result. Case ID: 20000117373256 Enrolment ID: LQYRHTY74W
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Urgent Request to Transfer Account Holder Role for Expired Apple Developer Organization Account
Hello Apple Developer Support, Our Apple Developer Program Organization account has expired around two years ago. We still have access to the existing Apple ID, but the current Account Holder is no longer associated with our company. The new authorized person has already been added as an Admin in the Apple Developer account. We need to transfer the Account Holder role to the new person before renewing the membership. Since invoices generated for the account should reflect the current authorized Account Holder’s details, we need to update the Account Holder information before proceeding with the renewal process. This is an urgent request, as our app has not been available on the App Store for a long time and we need to proceed with the required account updates and renewal process at the earliest. I can provide the required account verification details privately through Apple Developer Support. Kindly contact us through the registered developer account. Kindly assist us with the process at the earliest. Thank you.
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Apple Developer Program Enrollment Locked – Maximum Number of Attempts Exceeded
Hello, We are trying to enroll a company in the Apple Developer Program. Unfortunately, during the enrollment process, multiple Apple IDs were used to submit enrollment requests for the same company. All enrollment attempts were made from the same device and network. Now every account shows: “Maximum number of attempts exceeded. Please contact us.” Additional information: We have not reached the payment step. We have not received any enrollment approval or rejection emails. We already contacted Developer Support and were told to wait for a response, but it has been over a week. Questions: Is there a cooldown period before enrollment can be attempted again? Does this indicate an account-level restriction or a company-level enrollment lock? Should we continue using only the earliest Apple ID and wait for Developer Support? Any guidance would be appreciated. Thank you.
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Organization Enrollment Still Processing — Enrollment ID: Organization Enrollment Still Processing — Enrollment ID: R8PRR42WRR
Hello, I am writing to request assistance regarding our Apple Developer Program organization enrollment, which has been stuck on "Your enrollment is being processed" for several months. Enrollment details: • Enrollment ID: R8PRR42WRR • Enrolling as: Company/Organization • Legal entity name: ZORLUTEKS TEKSTIL TICARET VE SANAYI ANONIM SIRKETI • D-U-N-S Number: verified and on file • All requested documents have been submitted We have not received any follow-up communication, additional document requests, or explanation for the delay. We have contacted Apple Developer Support multiple times but have not received a resolution. This delay is blocking us from publishing two business applications on the App Store for our brands. Could an Apple team member please review our enrollment (R8PRR42WRR) and advise on what is required to complete the process? We are ready to provide any additional information immediately. Thank you.
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Organization enrollment processing 21+ days — verification calls auto-silenced as spam
Hello Apple Developer Support, I'm requesting help with an organization enrollment that has been stuck on "Your enrollment is being processed" for 21 days. Enrollment details: Enrollment ID: X899L9L2X8 Entity type: Company / Organization Legal entity name: ELEVEN SOLUCOES EM NEGOCIOS E TECNOLOGIA LTDA Region: Brazil D-U-N-S number: active and on file Apple ID: two-factor authentication enabled Contact email: business-domain email Timeline: May 25, 2026: Submitted organization enrollment and completed all required steps Since then: status unchanged at "Your enrollment is being processed," with no follow-up email, no document request, and no access to App Store Connect Likely root cause — verification calls silenced as spam: Over the past weeks I received several calls from unknown international numbers that my iPhone automatically silenced as spam. I did not realize at the time that these may have been Apple's organization verification calls. I have now disabled "Silence Unknown Callers" and I am fully available to take a verification call at +55 61 98342-7877, including outside Brazilian business hours if needed. What I've already done: Confirmed the legal name, address, and phone number in my enrollment match my D-U-N-S record exactly Verified 2FA is enabled and that the payment used the same Apple ID Checked spam/junk folders for any verification email — none received Submitted a support request via the contact page Request: Could the Membership & Enrollment team please review enrollment X899L9L2X8 and either re-attempt the verification call now that my phone is reachable, or let me know exactly what is still pending? I'm happy to provide any additional documentation immediately. Thank you very much for your help.
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Enrollment
HI there, ive registered Apple ID for distrobution Apps, enrollment was not completed properly and ive interested in cashback for enrollment to start enrollment again, but in second time there was written "complete your enrollment" and it requested from me second payment. QUestion is: can I cashback my first enrollment and why devpayment@apple.com dont awnsered me for a week?P.S. I was mailed from Apple ID, marked with "Your order has been canceled."
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Orphaned 9GB Simulator Runtime in /System/Library/AssetsV2 - Cannot Delete (SIP protected)
I have an orphaned asset folder taking up 9.13GB located at: /System/Library/AssetsV2/com_apple_MobileAsset_iOSSimulatorRuntime/c0d3fd05106683ba0b3680d4d1afec65f098d700.asset It contains SimulatorRuntimeAsset version 18.5 (Build 22F77). Active Version: My current Xcode setup is using version 26.2 (Build 23C54). I checked the plist files in the directory and found what seems to be the cause of the issue: The "Never Collected" Flag: The Info.plist inside the orphaned asset folder explicitly sets the garbage collection behavior to "NeverCollected": <key>__AssetDefaultGarbageCollectionBehavior</key> <string>NeverCollected</string> The Catalog Mismatch: The master catalog file (com_apple_MobileAsset_iOSSimulatorRuntime.xml) in the parent directory only lists the new version (26.2). Because the old version (18.5) is missing from this XML, Xcode and mobileassetd seem to have lost track of it entirely. What I Have Tried (All Failed) Xcode Components: The version 18.5 does not appear in Settings -> Components, so I cannot delete it via the GUI. Simctl: xcrun simctl list runtimes does not list this version. Running xcrun simctl runtime delete 22F77 fails with: "No runtime disk images or bundles found matching '22F77'." Manual Deletion: sudo rm -rf [path] fails with "Operation not permitted", presumably because /System/Library/AssetsV2 is SIP-protected. Third-party Tools: Apps like DevCleaner do not detect this runtime (likely because they only scan ~/Library or /Library, not /System/Library). Has anyone found a way to force the system (perhaps via mobileassetd or a specific xcrun flag) to re-evaluate this folder and respect a deletion request? I am trying to avoid booting into Recovery Mode just to delete a cache file. Any insights on how AssetsV2 handles these "orphaned" files would be appreciated.
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URGENT - Membership charged but enrollment stuck on "Pending"
Hello, My individual enrollment was approved, I was prompted to pay, and the membership fee was charged successfully (debited from my bank, official receipt received by email). But my account still shows "Pending" and keeps displaying "Purchase your membership, complete your purchase now," well past the 48-hour window. App Store Connect is still inaccessible. This is blocking active development and release. Thank you.
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Apple Developer Account Activation Problem – Payment Confirmed, 2FA Not Working, Document Notary Issue
I have purchased an Apple Developer membership, but my account status is still pending even though the charge has already appeared on my credit card and I have received a receipt or invoice. When I log in, I am always asked for a Two-Factor Authentication code, but the code never arrives at my current phone number until it becomes invalid. Why is this happening? I also try to log in to the Apple Developer app, and it asks for a Two-Factor Authentication code linked to a device, but I haven't associated that account with any device yet. Additionally, I received an email asking me to upload documents in a certain language, but I am from Indonesia and do not have a notary to translate those documents into that language. I registered for an Apple Developer membership for learning purposes. Please resolve these issues so I can continue with the registration process. Thank you.
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User TCC DB inaccessible for CI setups
Hello, I am looking for guidance on how to pre-provision TCC permissions for automated desktop app testing on the macOS 27 beta. We have maintained a CI testing setup by saving snapshots of VMs with pre-configured user TCC databases. This allowed our UI tests to run without being blocked by permission prompts. This included permissions like screen recording, full disk access or apple events. On the macOS 27 beta, this workflow appears completely broken. While the system TCC database seems to function as it used to, the user TCC database has been moved into a ProtectedSystem container. Direct modifications to the user database now seem impossible. Is there any officially supported way to pre-provision user-level TCC permissions on macOS 27 VMs for automated CI environments? Is Apple's intention here that the system DB is the only one that's actually editable (with SIP disabled)? How does Apple recommend CI platforms handle user-level permission prompts in headless or automated VM environments moving forward? Any insights or recommended alternative workflows would be greatly appreciated. Thank you!
Replies
1
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0
Views
57
Activity
1d
"Failed to register bundle identifier" for teammates — caused by App Groups/HealthKit forcing an explicit App ID?
I'm trying to let a few teammates build and run my app on their own devices, and I'd like to understand the correct approach for our situation. Setup We are a small team. Each of us uses a free personal Apple Developer team (individual Apple IDs, no paid membership yet). The app (an iOS app with a Watch app and a WidgetKit extension) uses App Groups and HealthKit. Bundle IDs: com.example.MyApp, com.example.MyApp.watchkitapp, com.example.MyApp.Widget. App Group: group.example.MyApp. It builds fine for me. When a teammate opens the project and tries to run on device, they get: Failed Registering Bundle Identifier The app identifier "com.example.MyApp" cannot be registered to your development team because it is not available. Change your bundle dentifier to a unique string to try again. What I've observed My other apps that have no entitlements build fine for every teammate. Looking at their embedded profiles, those sign with a wildcard profile (TEAMID.*). This app signs with an explicit profile (TEAMID.com.example.MyApp). If a teammate removes HealthKit and App Groups from all targets, the app builds for them under their own team using the same bundle ID. My understanding (please correct me) App Groups and HealthKit require an explicit App ID, which can only be registered to one team. Since I registered com.example.MyApp first, no other personal team can register the same explicit App ID hence the error. My questions Is that understanding correct — that an entitled (explicit) App ID can only ever belong to a single team? Is there any supported way to keep the same bundle identifier and keep App Groups + HealthKit while teammates build under their own separate personal teams? Or is moving to an Organization account (everyone as members of one shared team) the only way to share an entitled bundle ID across multiple developers? For free personal-team development, is the recommended pattern to give each developer a unique bundle ID + App Group (e.g. via per-developer .xcconfig), keeping entitlements intact? Just want to confirm I'm choosing the right approach before committing to it. Thanks!
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1
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0
Views
21
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1d
Program Enrolment Stuck
Hello Apple Developer Community and Apple Staff, I am posting here as a last resort after exhausting all official support channels to complete my apple developer program enrollment. Enrollment Details Enrollment Type: Organization / Company Enrollment ID: 9D47L42329 Legal Entity: Jaglen Platforms Private Limited Address: 204 Sapphire Chambers, Frist Floor, Suite # 1075, Baner Gaon, Haveli, Pune, Maharashtra 411045, India Timeline Completed the enrollment form as an organization on April 8th, 2026 Added funds to Apple Account for the membership fee on April 20th, 2026 The Apple Developer app now shows a "Continue your enrollment" button, but clicking it displays: "Please contact support" Contacted Apple Developer Support and was kept on hold / in correspondence till May 22nd and then no response. On their last email on May 22nd, Support has now informed me they are unable to help with this issue for one or more reasons. What I have already tried Multiple support contacts via the Apple Developer contact form Phone support through the developer support line Waiting through the standard processing period Shared screen recordings with Apple support Rechecked the D-U-N-S number is correct and active (used the same number to publish app on Play Store) Ensured the same Apple ID is used inside System settings and the Developer app Current Situation The enrollment is completely blocked. I cannot proceed forward or backward. The funds are loaded, the form is complete, but the system will not let me continue and support has closed the door. This is blocking our ability to publish on the App Store and is impacting active business commitments. I am formally requesting that an Apple staff member: Review our enrollment case manually Identify what is causing the "contact support" block on the Continue button Provide a path to resolution or next steps I hope posting here may give us some guidance. Thank you for any assistance.
Replies
2
Boosts
1
Views
95
Activity
1d
Can a third-party macOS app silently obtain IdP tokens via Apple Platform SSO / SSO Extension?
We are evaluating whether Apple Platform SSO can be used by a native macOS application to silently authenticate against our backend through an identity provider's SSO extension. Our environment is as follows: Apple Platform SSO is configured and active. Device registration and user registration have completed successfully. Authentication is backed by Secure Enclave / Platform SSO. The identity provider is integrated through an SSO extension. Tokens are active and Not Expired We would like to understand the intended behavior and supported usage patterns of Platform SSO from the perspective of a third-party native macOS application. Specifically: Once Platform SSO is active, is there a supported way for a third-party macOS application to obtain IdP bearer/access tokens silently (without UI, password prompts, or web-based authentication) through the SSO extension? If silent token acquisition is supported, is it intended to work for any third-party application, or only for applications developed and distributed by the IdP/vendor that provides the SSO extension? In our testing, requests created via ASAuthorizationSingleSignOnRequest are rejected by the extension with doNotHandle. Does this generally indicate that: the request falls outside the extension's supported flow, a different request configuration is expected, or ASAuthorizationSingleSignOnRequest is not intended for this Platform SSO scenario? For native macOS applications that need silent authentication, should the recommended approach be: standard OAuth/OIDC flows, Platform SSO APIs, or a combination of both? If OAuth/OIDC is involved, which parts of those flows are expected to be handled transparently by Platform SSO and the SSO extension? If a combination of both is the recommended approach, many OAuth/OIDC flows rely on flow-specific security mechanisms such as client secrets, private keys, client certificates, or signed client assertions. In that case, the overall model becomes unclear Is there a standard protocol or capability that SSO extensions are expected to implement to support application authentication under Platform SSO, or is this entirely vendor-specific and dependent on the IdP's implementation and SDK? If there is an Apple-recommended pattern for enabling silent authentication from native third-party macOS applications when an IdP SSO extension is present, we would appreciate any guidance or references to relevant documentation. Thank you.
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0
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Views
35
Activity
1d
resetKeys() also resets sharedDeviceSigningKey unexpectedly
I am using ASAuthorizationProviderExtensionLoginManager.resetKeys() to generate new user-specific keys, specifically userDeviceSigningKey and userDeviceEncryptionKey. Based on the documentation, my understanding was that resetKeys() only resets keys associated with a particular user account: https://developer.apple.com/documentation/authenticationservices/asauthorizationproviderextensionloginmanager/resetkeys/ However, during testing, I observed that calling resetKeys() also resets sharedDeviceSigningKey. I had assumed that shared device keys would only be reset via resetDeviceKeys().
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21
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Xcode Cloud - Apple Silicon
Did I saw right that Xcode Cloud will use Apple Silicon from now on ? What's the ETA for that ?
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1
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1
Views
85
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1d
Unknown Program Enrollment Status
Hi, I applied for our Business Account over a week ago and I've had no update on this. This was my second submission as we had to update our website. I am now clueless as to the status of this application. I can't see anything on the account that tells me whether it's pending or being reviewed, nothing. I'm getting no responses to my emails, and the support call left me sat on hold for an hour with no contact with a human or bot. I would be very greatful for an update on this asap as our app launch is now delayed as a result. Case ID: 20000117373256 Enrolment ID: LQYRHTY74W
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0
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0
Views
25
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1d
Urgent Request to Transfer Account Holder Role for Expired Apple Developer Organization Account
Hello Apple Developer Support, Our Apple Developer Program Organization account has expired around two years ago. We still have access to the existing Apple ID, but the current Account Holder is no longer associated with our company. The new authorized person has already been added as an Admin in the Apple Developer account. We need to transfer the Account Holder role to the new person before renewing the membership. Since invoices generated for the account should reflect the current authorized Account Holder’s details, we need to update the Account Holder information before proceeding with the renewal process. This is an urgent request, as our app has not been available on the App Store for a long time and we need to proceed with the required account updates and renewal process at the earliest. I can provide the required account verification details privately through Apple Developer Support. Kindly contact us through the registered developer account. Kindly assist us with the process at the earliest. Thank you.
Replies
0
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0
Views
17
Activity
1d
Apple Developer Program Enrollment Locked – Maximum Number of Attempts Exceeded
Hello, We are trying to enroll a company in the Apple Developer Program. Unfortunately, during the enrollment process, multiple Apple IDs were used to submit enrollment requests for the same company. All enrollment attempts were made from the same device and network. Now every account shows: “Maximum number of attempts exceeded. Please contact us.” Additional information: We have not reached the payment step. We have not received any enrollment approval or rejection emails. We already contacted Developer Support and were told to wait for a response, but it has been over a week. Questions: Is there a cooldown period before enrollment can be attempted again? Does this indicate an account-level restriction or a company-level enrollment lock? Should we continue using only the earliest Apple ID and wait for Developer Support? Any guidance would be appreciated. Thank you.
Replies
0
Boosts
0
Views
26
Activity
1d
Organization Enrollment Still Processing — Enrollment ID: Organization Enrollment Still Processing — Enrollment ID: R8PRR42WRR
Hello, I am writing to request assistance regarding our Apple Developer Program organization enrollment, which has been stuck on "Your enrollment is being processed" for several months. Enrollment details: • Enrollment ID: R8PRR42WRR • Enrolling as: Company/Organization • Legal entity name: ZORLUTEKS TEKSTIL TICARET VE SANAYI ANONIM SIRKETI • D-U-N-S Number: verified and on file • All requested documents have been submitted We have not received any follow-up communication, additional document requests, or explanation for the delay. We have contacted Apple Developer Support multiple times but have not received a resolution. This delay is blocking us from publishing two business applications on the App Store for our brands. Could an Apple team member please review our enrollment (R8PRR42WRR) and advise on what is required to complete the process? We are ready to provide any additional information immediately. Thank you.
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0
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0
Views
68
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1d
Apple Phone Call Support
I am trying to send a request to Apple to call me but the request ends up with error and I cannot sumbit my request. I have tried different browsers and systems and non of them worked. Anyone having same problem?
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0
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Views
17
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1d
Organization enrollment processing 21+ days — verification calls auto-silenced as spam
Hello Apple Developer Support, I'm requesting help with an organization enrollment that has been stuck on "Your enrollment is being processed" for 21 days. Enrollment details: Enrollment ID: X899L9L2X8 Entity type: Company / Organization Legal entity name: ELEVEN SOLUCOES EM NEGOCIOS E TECNOLOGIA LTDA Region: Brazil D-U-N-S number: active and on file Apple ID: two-factor authentication enabled Contact email: business-domain email Timeline: May 25, 2026: Submitted organization enrollment and completed all required steps Since then: status unchanged at "Your enrollment is being processed," with no follow-up email, no document request, and no access to App Store Connect Likely root cause — verification calls silenced as spam: Over the past weeks I received several calls from unknown international numbers that my iPhone automatically silenced as spam. I did not realize at the time that these may have been Apple's organization verification calls. I have now disabled "Silence Unknown Callers" and I am fully available to take a verification call at +55 61 98342-7877, including outside Brazilian business hours if needed. What I've already done: Confirmed the legal name, address, and phone number in my enrollment match my D-U-N-S record exactly Verified 2FA is enabled and that the payment used the same Apple ID Checked spam/junk folders for any verification email — none received Submitted a support request via the contact page Request: Could the Membership & Enrollment team please review enrollment X899L9L2X8 and either re-attempt the verification call now that my phone is reachable, or let me know exactly what is still pending? I'm happy to provide any additional documentation immediately. Thank you very much for your help.
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0
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0
Views
21
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1d
Enrollment
HI there, ive registered Apple ID for distrobution Apps, enrollment was not completed properly and ive interested in cashback for enrollment to start enrollment again, but in second time there was written "complete your enrollment" and it requested from me second payment. QUestion is: can I cashback my first enrollment and why devpayment@apple.com dont awnsered me for a week?P.S. I was mailed from Apple ID, marked with "Your order has been canceled."
Replies
8
Boosts
5
Views
2.3k
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1d
Orphaned 9GB Simulator Runtime in /System/Library/AssetsV2 - Cannot Delete (SIP protected)
I have an orphaned asset folder taking up 9.13GB located at: /System/Library/AssetsV2/com_apple_MobileAsset_iOSSimulatorRuntime/c0d3fd05106683ba0b3680d4d1afec65f098d700.asset It contains SimulatorRuntimeAsset version 18.5 (Build 22F77). Active Version: My current Xcode setup is using version 26.2 (Build 23C54). I checked the plist files in the directory and found what seems to be the cause of the issue: The "Never Collected" Flag: The Info.plist inside the orphaned asset folder explicitly sets the garbage collection behavior to "NeverCollected": <key>__AssetDefaultGarbageCollectionBehavior</key> <string>NeverCollected</string> The Catalog Mismatch: The master catalog file (com_apple_MobileAsset_iOSSimulatorRuntime.xml) in the parent directory only lists the new version (26.2). Because the old version (18.5) is missing from this XML, Xcode and mobileassetd seem to have lost track of it entirely. What I Have Tried (All Failed) Xcode Components: The version 18.5 does not appear in Settings -> Components, so I cannot delete it via the GUI. Simctl: xcrun simctl list runtimes does not list this version. Running xcrun simctl runtime delete 22F77 fails with: "No runtime disk images or bundles found matching '22F77'." Manual Deletion: sudo rm -rf [path] fails with "Operation not permitted", presumably because /System/Library/AssetsV2 is SIP-protected. Third-party Tools: Apps like DevCleaner do not detect this runtime (likely because they only scan ~/Library or /Library, not /System/Library). Has anyone found a way to force the system (perhaps via mobileassetd or a specific xcrun flag) to re-evaluate this folder and respect a deletion request? I am trying to avoid booting into Recovery Mode just to delete a cache file. Any insights on how AssetsV2 handles these "orphaned" files would be appreciated.
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23
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10
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2.8k
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15 days since enrollement
If someone has a problem with a timing while enrolling? I've signed up as a company, provided all documents Apple need, but it is 15th day and nobody responds me. How to fix that? I even can't withdraw my application to make a new one. Any suggestions?
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0
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55
Activity
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URGENT - Membership charged but enrollment stuck on "Pending"
Hello, My individual enrollment was approved, I was prompted to pay, and the membership fee was charged successfully (debited from my bank, official receipt received by email). But my account still shows "Pending" and keeps displaying "Purchase your membership, complete your purchase now," well past the 48-hour window. App Store Connect is still inaccessible. This is blocking active development and release. Thank you.
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0
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22
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Apple Developer Account Activation Problem – Payment Confirmed, 2FA Not Working, Document Notary Issue
I have purchased an Apple Developer membership, but my account status is still pending even though the charge has already appeared on my credit card and I have received a receipt or invoice. When I log in, I am always asked for a Two-Factor Authentication code, but the code never arrives at my current phone number until it becomes invalid. Why is this happening? I also try to log in to the Apple Developer app, and it asks for a Two-Factor Authentication code linked to a device, but I haven't associated that account with any device yet. Additionally, I received an email asking me to upload documents in a certain language, but I am from Indonesia and do not have a notary to translate those documents into that language. I registered for an Apple Developer membership for learning purposes. Please resolve these issues so I can continue with the registration process. Thank you.
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0
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36
Activity
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Xcode navigator text size
I find the inspector, file navigator, issue navigator, etc. all hard to read. Is there a way to increase the size of these texts without changing all of the text on my machine?
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8
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1
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154
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no response after uploaded my ID since eight day
Hello, I have a problem. I submitted my ID card eight days ago, but I still haven't heard back from Apple, even though they were supposed to respond within two days of receiving it. I've written to them several times since then but haven't received a reply, so I'm reaching out to you. Could someone please let me know
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0
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20
Activity
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Text message management
A way to flag individual text messages for follow up or to-do / the capability to manage text messages more like emails. Google searched - there seems to be a lot of need for this. Tons of discussion out there and other iphone users wanting the same thing.
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0
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17
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