App Store Connect

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App Store Connect is a suite of tools for submitting and managing your apps and in-app purchases on the App Store.

Posts under App Store Connect tag

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Handling ITMS-91061: Missing privacy manifest
An ITMS-91061: Missing privacy manifest rejection email looks as follows: ITMS-91061: Missing privacy manifest- Your app includes "<path/to/SDK>", which includes , an SDK that was identified in the documentation as a privacy-impacting third-party SDK. Starting February 12, 2025, if a new app includes a privacy-impacting SDK, or an app update adds a new privacy-impacting SDK, the SDK must include a privacy manifest file. Please contact the provider of the SDK that includes this file to get an updated SDK version with a privacy manifest. For more details about this policy, including a list of SDKs that are required to include signatures and manifests, visit: https://developer.apple.com/support/third-party-SDK-requirements. Glossary ITMS-91061: Missing privacy manifest: An email that includes the name and path of privacy-impacting SDK(s) with no privacy manifest files in your app bundle. For more information, see https://developer.apple.com/support/third-party-SDK-requirements. : The specified privacy-impacting SDK that doesn't include a privacy manifest file. If you are the developer of the rejected app, gather the name of the SDK from the email you received from Apple, then contact the SDK's provider for an updated version that includes a valid privacy manifest. After receiving an updated version of the SDK, verify the SDK includes a valid privacy manifest file at the expected location. For more information, see Adding a privacy manifest to your app or third-party SDK. If your app includes a privacy manifest file, make sure the file only describes the privacy practices of your app. Do not add the privacy practices of the SDK to your app's privacy manifest. If the email lists multiple SDKs, repeat the above process for all of them. If you are the developer of an SDK listed in the email, publish an updated version of your SDK that includes a privacy manifest file with valid keys and values. Every privacy-impacting SDK must contain a privacy manifest file that only describes its privacy practices. To learn how to add a valid privacy manifest to your SDK, see the Additional resources section below. Additional resources Privacy manifest files Describing data use in privacy manifests Describing use of required reason API Adding a privacy manifest to your app or third-party SDK TN3182: Adding privacy tracking keys to your privacy manifest TN3183: Adding required reason API entries to your privacy manifest TN3184: Adding data collection details to your privacy manifest TN3181: Debugging an invalid privacy manifest
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Mar ’25
Experience feedback after an App Store rejection (Guideline 4.3 – Design: Spam)
Hi everyone, my name is Donovan, I am sharing here the official response I received from Apple following my appeal with App Review Board (image attached). For context, I am an independent developer and a student, working alone. This application was originally created as a student project, with a very simple goal: to improve my skills in mobile application development and to understand the entire creation cycle, from the initial idea to a genuinely usable application. What was meant to be an exercise gradually became a real product. Over time, many people tested the project, used it, provided positive feedback, and encouraged me to take it all the way. That is why I decided to continue it, structure it properly, and finalize it with the level of seriousness expected from a public-facing application. Today, the application is a dating and social connection app, entirely free, with no blocking paid features, funded only by light and optional advertising. It follows the rules, works correctly, and offers features that Apple itself acknowledged as useful and informative. And yet, after review, the message is clear: it is not the quality that is being questioned, but the category. Because it is a dating app, a category considered saturated, two years of independent, self-funded work, carried out seriously and in compliance with the rules, can simply be dismissed. What is being judged here is not the work itself. It is the right to enter. The “unique and very high-quality experience” being required appears to be a threshold reserved for those who are already established, visible, or funded. For a serious student project carried by a single developer, the door remains closed, cleanly, politely, definitively. For those who still wish to see what the application looks like, I have attached a few images illustrating the interface and the main features. Unfortunately, this will likely be the only way to discover it on iOS. Under these conditions, the conclusion is pragmatic. Rather than continuing to defend the very existence of an honest and free project, it becomes more coherent to invest my energy where it is genuinely accepted. On its side, Android validated the project without difficulty. It still allows an independent developer to propose an idea, let it evolve, and bring it to completion without requiring prior success just to earn the right to try. It is therefore very likely that these two years of development will never make it to the App Store. Not out of frustration. Out of clarity. I am publishing this message not to provoke, but to inform other independent developers: Apple is a remarkable platform, provided you are already established on it. And this is a reality worth knowing before turning a student project into a life project. Screenshots:
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18h
Can't Edit Age Ratings in App Information Section of App Store Connect for released App Versions
Can't Edit Age Ratings in App Information Section of App Store Connect for released App Versions. I only have option to View. I think some of the Age Rating questions are still unanswered but when I view them, I can't Edit them. Non-released apps of mine in App Store Connect allow me to edit answers to the Age Ratings questions but I can only View Age Rating questions for released apps. Do I have to create a new version/build and submit to App Store Connect to be able to Edit the Age Questions?
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1d
Not receiving Sandbox Server-to-Server Notifications for In-App Purchases (App Store Server Notifications v2)
I’m testing auto-renewable subscription purchases in the sandbox environment. When I buy a subscription package using a sandbox test user, I don’t receive any App Store Server Notifications from the sandbox. However, when I use the “Request Test Notification” option in App Store Connect, the notification is received successfully. My sandbox server notification URL is configured correctly and publicly accessible. I also call finishTransaction() after purchase, and the receipt is verified successfully with the sandbox verification endpoint. To further debug, I used the getNotificationHistory API to fetch notifications for yesterday and today (Nov 3–4, 2025). Apple’s API response does not include any notifications or transaction IDs for my today’s purchases (Nov 4, 2025) — even though I can confirm from logs that those transactions were completed and verified successfully. It looks like sandbox purchase notifications are not being sent or logged, even though test notifications work fine. Could someone from Apple please confirm if there’s currently an issue with sandbox server notifications for auto-renewable subscriptions?
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What metrics influence App Store visibility for iOS apps in 2025?
There’s still debate on what drives App Store rankings, but some confirmed factors include app name, subtitle, keyword field, downloads, ratings, and in-app events. Likely influences are stability, retention, conversion rate, and user behavior. Search relies most on metadata, Top Charts focus on download velocity, and Featured spots are editorially chosen. Elements like promo text, long description, and release notes don’t impact rankings.
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Is iOS ASO mainly about optimizing the title subtitle and keyword fields
I have been exploring App Store Optimization and noticed that Apple primarily uses the App Name, Subtitle, and Keyword field as the main text based ranking signals according to official and third party sources. Are these the only factors that truly impact iOS ASO, or do elements like the app description and promotional text indirectly influence visibility, conversion, or ranking updates over time, and how frequently should subtitles and keywords be revised after launch.
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1d
There are still preview uploads in progress.
Hello everyone, I’m stuck with an App Store Connect issue and would really appreciate any insight from the community. I am unable to submit my app for review due to the following persistent error: “Unable to Add for Review – There are still preview uploads in progress.” What makes this particularly confusing is that there are no previews currently uploading. Here is everything I have already tried: Deleted all App Preview videos and all screenshots Confirmed Media Manager shows no active uploads Re-uploaded App Preview videos fully compliant with Apple specs: H.264 AAC stereo audio Constant 30 FPS Correct resolution Uploaded a new build with a higher build number (Build 3) Waited more than 24 hours after upload Logged out / logged in, refreshed, tried multiple browsers and sessions Confirmed TestFlight build upload completed successfully Despite all of this, the error persists and also prevents: Adding the app for review Creating a new app version (the “Add Version” button does not appear) Apple Developer Support has suggested submitting a higher build number, which I have done, but the issue remains. At this point, it seems like a stuck / ghost App Preview upload job on the App Store Connect backend. Has anyone experienced a similar issue? If so: How was it resolved? Did Apple need to manually clear or reset something on their side? Any advice would be greatly appreciated. Thank you in advance.
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1d
Why Hasn't Apple Accepted My Developer Application???
Hi everyone, I’m hoping someone here can help or share insight. I submitted my enrollment for the Apple Developer Program a little over a week ago. After submitting my documents, I was told by Apple that I should receive a response within two business days, but I haven’t received any update, approval, or follow-up yet. I’ve double-checked that all required documents were successfully submitted Everything appears to be in order, but the status hasn’t changed and I haven’t been contacted. This is becoming urgent, as my app is ready for submission and I’m blocked from moving forward until the developer account is approved. I want to make sure I didn’t miss a step or that there isn’t something additional Apple needs from me. Is there a recommended way to escalate or follow up? Should I expect additional verification beyond the initial submission? Any guidance would be greatly appreciated. Thanks in advance for your help.
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1d
How can I add a clip to App Store Connect?
I want that the user can watch a short clip in the App Store before the user decides to download my game in the App Store. I want to upload a clip to App Store Connect but I don't know how to do that. And I get this warning: To provide metadata for your app clip, you must first upload a build to App Store Connect that contains a clip. Is it necessary that the user can watch the clip in my game or should the video file just be included in the build even if the clip cannot be watched in my game? Is it necessary to upload the clip first to YouTube and then paste the URL in App Store Connect?
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2d
Which resolution should I use for my in-game screenshots in the App Store?
In App Store Connect I can add up to 10 images for each iPhone/iPad display. But I don't know which resolution is the best for my screenshots in the App Store and I don't know if the screenshots could be displayed distorted if I don't upload png images for each iPhone/iPad display in App Store Connect. Should I upload for each iPhone/iPad display up to 10 screenshots in the highest possible resolution? For example, for the iPhone 6.5" display it would be 1284 × 2778px or 2778 × 1284px.
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2d
Enrolled in Small Business Program - Still takes ~30% cut.
As the title says, I am enrolled in the small business program but Apple still takes about 30% of my sales. Most of my sales are from Swedish customers, not sure if this matters. For instance I have an app with sales of: $109 After apples cut I am left with: $74 74/109 = 0.68. Why is this? I have non consumable IAP in my app.
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2d
Can I upload my game for App Store review without releasing it automatically afterwards?
I want to publish my game next year in the Apple App Store but I want to choose the time period manually. Can I upload my game for app review without releasing it automatically afterwards? Where exactly can I choose in App Store Connect if my game is published automatically or manually after the app review process? Currently I only use TestFlight.
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3d
Leaving Business as Account Holder
Hi, Some time ago I created an Apple Developer business account on behalf of my (now former) business partner. The company is no longer active, and I've been away from app development for a few years. I'd now like to start fresh with a new business account, but first I need to step away from this existing one. From the documentation, I understand that first I have to transfer the Account Holder role, and I've already spoken with the other person - he's willing to accept the role. According to the docs: https://developer.apple.com/help/account/access/transfer-the-account-holder-role/ the option should appear under "Update your information", but in my case there is no option called "Transfer Account Holder role". Has anyone encountered this before? Are there prerequisites or account conditions that need to be met for the transfer option to appear? Thanks in advance for any guidance.
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3d
Seeking Advice on App Store Optimization for a New App With Low Initial Traction
I launched my app on the App Store and Google Play about two months ago and despite improving the icon and screenshots I have only reached around 40 downloads which makes me believe ASO is my main challenge. I started using ASO tools like TryAstro and AppTweak but the keyword metrics such as volume 39 and difficulty 0 are confusing so I would appreciate guidance on interpreting this data and on effective ASO strategies for a new app with minimal downloads or ratings.
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4d
Essential Background Assets prevent immediate installation feedback
Hello, I have an app with a few essential asset packs currently totaling to ~8GB. I've noticed that when trying to install the app fresh from TestFlight, there is a significant delay between tapping install and the app appearing on the device in the loading state. The delay is long enough where it's hard to tell what's happening, or if the installation has failed. This also appears to be an issue in App Review, as I've had my app rejected twice due to the app not loading on the reviewers device. The reason they gave is UIRequiredDeviceCapabilities is blocking the installation, but UIRequiredDeviceCapabilities is empty. Note: I'm not looking for App Store review help, simply sharing the extent of the issue. Thank you
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4d
Apple rejected my app ( again )
Hello everyone, few days back I posted about how apple rejected my build and now after 3 days, they replied back in a very unclear, and I am not being able to understand what they really mean by that. Context :- In my app, when the user clicked on "export" button, it should show the export options, however, if the user is not on a lifetime plan, it should open the "premium" popup / modal to allow them to purchase. Now, this modal loades project based on storekit IN app purchases I added, and locally I tested using the `.storekit` file and everything worked fine. However, before archieveing the build for app store connect, I remove the local file form "edit" scema, and I thought it should load automatically based on the IAP, because I added the IAP to the app build in the console as well. But now, apple responded with this after 3 days :- Issue Description The app exhibited one or more bugs that would negatively impact App Store users. Bug description: "Export" button brings up an empty sheet that seems like a In-App Purchase. (Please see attached screenshot) Next Steps Test the app on supported devices to identify and resolve bugs and stability issues before submitting for review. If you are unable to reproduce the bug, try the following: - For new apps, uninstall all previous versions of your app from a device, then install and follow the steps to reproduce. - For app updates, install the new version as an update to the previous version, then follow the steps to reproduce. They are saying that the premium modal is showing empty. However, what am I suppose to do here? Its working as expected, it needs to show the IAP which I already added? Can someone please guide here a bit, I am on a verge of cry, after waiting for 3 days, they replied with no clear answer and probably gonna take another week ( because of weekend tommorow ) and I am not sure what they really mean by that? This is screenshot of loaded modal and without loaded modal :-
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5d
'Certificates, IDs & Profiles' section missing from developer.apple.com
The entire 'Certificates, IDs & Profiles' section is missing from developer.apple.com portal for one of the accounts I am a developer for. The Team is also missing from the dropdowns in Xcode in Code Signing. The organization account membership is paid through July 2026, and I do not see that the Account Holder needs to sign any agreements. I am a user on other accounts, and none of them have this issue. Does anyone know what's going on?
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1w
What’s the recommended approach for using (or avoiding) special characters in the App Store keyword metadata?
I am submitting an app to the App Store and want to understand the best way to handle keywords that include special characters. If a keyword has accents like coração and users may search for coracao without accents, should I include both versions or rely on Apple to match them automatically?
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1w
Subscription products disappeared in App Store Connect after resubmission – cannot attach subscription again
Hello, My app uses auto-renewable subscriptions. I submitted an update and at first the subscription products appeared properly under the monetization section in App Store Connect. However, after resubmitting the binary for review, the subscription product attachment disappeared, and now it is not possible to re-attach them. Even sandbox testing cannot retrieve the subscription identifiers anymore, because the monetization section no longer shows the products. Questions: Why did the subscription products disappear after a resubmission? How can I re-attach subscription products to the new version? Do I need to remove the current version submission to make subscriptions appear again? Does App Review need to finish processing subscription approval separately? Notes: The first version binary showed subscription products. After internal rejection and resubmission, they disappeared. Using StoreKit 2 restore flow in production code. Sandbox accounts cannot fetch product identifiers. Any guidance would be appreciated. Thanks.
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1w
Cannot clear test information to transfer app
Hello guys I’m unable to delete the Test Information and Beta App Information sections on Apple Store Connect. I need to remove them because the app transfer process requires it. I’ve already expired all builds, removed all testers and groups, and tried every possible solution I could find online, but nothing worked. I also contacted Apple Support, but the issue hasn’t been resolved. What should I do next?
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