We are planning to migrate our application from an iOS In‑App Purchase (IAP) subscription flow to an external web purchase flow. The intended user journey is: The user taps a “Subscribe” button in the app. The user is redirected to a web-based checkout to complete the purchase. The user returns to the app, and subscription access is unlocked based on entitlement verification from our backend. Our app is currently listed in the Education category. Before we begin this refactor, we would like confirmation on the following: Entitlements / permissions Do we need to request any specific Apple entitlements or approvals to implement this external purchase flow (e.g., external link or alternative payment related permissions)? Compliance / review requirements Are there any specific App Review compliance checks, disclosures, or review process requirements we must satisfy when moving from IAP to an external purchase flow? If relevant, are there constraints based on app category (Education) or product type (subscription)?

I’m testing auto-renewable subscription purchases in the sandbox environment. When I buy a subscription package using a sandbox test user, I don’t receive any App Store Server Notifications from the sandbox. However, when I use the “Request Test Notification” option in App Store Connect, the notification is received successfully. My sandbox server notification URL is configured correctly and publicly accessible. I also call finishTransaction() after purchase, and the receipt is verified successfully with the sandbox verification endpoint. To further debug, I used the getNotificationHistory API to fetch notifications for yesterday and today (Nov 3–4, 2025). Apple’s API response does not include any notifications or transaction IDs for my today’s purchases (Nov 4, 2025) — even though I can confirm from logs that those transactions were completed and verified successfully. It looks like sandbox purchase notifications are not being sent or logged, even though test notifications work fine. Could someone from Apple please confirm if there’s currently an issue with sandbox server notifications for auto-renewable subscriptions?

Hello, Im not sure why this happens.This is frustrating to see that despite paying the heavy amounts to join developer programme.The account is not getting confirmed surpassing way more than 48 hours of the payment. I paid the amount on 26th of December. and today is 29th. will you be compensating on the days we lost in this review process ?

I'm ready to submit a new app with 3 subscription plans. But the status of the group remains 'Prepare for Submission.' And it won't change. All the individual subscription plans have the 'Ready to Submit' status. I have triple-checked individual plans to see if there is anything missing. No. Nothing is missing. There are no pending business contracts to review, either. I have even deleted an existing group and created a whole new subscription group. And I still end up with this prepare status. Am I the only one having this subscription group difficulty? One thing that I realize is that the status appears as 'Ready to Submit' on individual subscription plans. But their respective localization pair of display name and description get the Prepared status. The display name and the description fields are both filled for all three plans. What a nice, merry, merry Christmas. I don't know what else I can do to resolve this Prepared madness. I've been stuck for 4 hours.

Two subscriptions, Plus and Max, are under the same subscription group, with Max having a higher tier than Plus. Promotional Offers for Max are configured in Apple Store Connect. When a user subscribes to Plus and then upgrades to Max using Promotional Offers, they are prompted with "Upgrade upon expiration" (Figure 1); if they don't use Promotional Offers, they are prompted to "Upgrade immediately" (Figure 2). Question 1: What is the situation with the "upgrade upon expiration" message in Figure 1? Is upgrading using Promotional Offers special? I couldn't find any relevant explanation in Apple's technical documentation. Question 2: Figure 1 shows an "upgrade upon expiration," but after subscribing, the webhook still shows the subscription start time as the current time, meaning the upgrade hasn't started immediately. Is the message incorrect?

I can't enrol in apple developer program, every time i click enrol i got this message: "Your enrollement in tha Apple Developer Program could not be completed at this time"

Hello, I seem to have a strange bug when testing 2 of my Apps that calls SubscriptionStoreView(groupID: storekitmanager.groupID), where storekitmanager is using @Observable, with groupID from the Subscription Group in App Store Connect. They have the following: Yearly, Biannually, and Monthly. Their productIDs and groupIDs have been configured in each app with the correct IDs. In my main Apple ID, when the SubscriptionStoreView is presented, selecting Monthly, tap Subscribe, and nothing happens. Selecting either Yearly or Biannually, tap Subscribe and the Confirmation Dialog that triggers faceID/touchID will appear correctly. This happens in both Apps for TestFlight. I have a Manage Subscriptions button that uses: manageSubscriptionsSheet(isPresented:subscriptionGroupID:) I can change the subscription to Monthly in that manage subscriptions. However, if I switch to a Sandbox Apple Account, the "bug" described above does not happen. The Sandbox account when selecting Monthly and tap Subscribe will trigger the Confirmation Dialog (in both Apps). Not sure if my main account is "stuck" in some loop where it is trying to purchase Monthly in TestFlight but it is not completed. Has anyone ever encountered such a bug?

I have lost access to to my account I found out via email stating that my account was closed because I had not agreed to new terms and conditions which I had no idea there were new terms and conditions and I’ve trying desperately to regain my account and nobody’s contacted me after I’ve sent multiple emails asking for help

Hello, My app uses auto-renewable subscriptions. I submitted an update and at first the subscription products appeared properly under the monetization section in App Store Connect. However, after resubmitting the binary for review, the subscription product attachment disappeared, and now it is not possible to re-attach them. Even sandbox testing cannot retrieve the subscription identifiers anymore, because the monetization section no longer shows the products. Questions: Why did the subscription products disappear after a resubmission? How can I re-attach subscription products to the new version? Do I need to remove the current version submission to make subscriptions appear again? Does App Review need to finish processing subscription approval separately? Notes: The first version binary showed subscription products. After internal rejection and resubmission, they disappeared. Using StoreKit 2 restore flow in production code. Sandbox accounts cannot fetch product identifiers. Any guidance would be appreciated. Thanks.

I am in a process to change ASSN-V2 url, However i am still receiving Subscription notifications on old URL. Changed to new URL from Appstore connect --> --> App Information. Old URL is pointing to aws lambda. New URL is pointing to a third party provider (confirmed not received notification.) Any pointers ?

J’ai juste une question! Est ce qu'il pourrais y avoir un genre de rabais pour le temps des fêtes ou quelque chose comme ça? (Suggestion pour le programme/à ajouter peut être).

is there a way to make a test subscription in-app purchase expire immediately, for faster testing? it seems exceedingly complicated to test subscriptions if we have to a) wait until the next day for expiry, or b) keep on creating new apple ids to get into a fully unsubscribed state? it is still kind of madness testing this stuff, after all the years it has been available.

I am developing an app which included subscriptions and in app purchases. Created a Test Flight archive a day ago. Got Apple email with their approval, shortly after. I know there is a problem and the Test Flight release is not available in Connect app, or App Store Connect on Mac. I am useing Xcode 26, iOS 26 and an iPhone 17 Pro.

I currently have one subscription group with one approved subscription. It is live in production. I am now adding more subscriptions to the same group. Different tiers and different durations. Is there a way to get these new subscriptions approved by Apple, but not yet have them show as options within the group? Sort of an approved-but-inactive state? There's a timing issue. I don't want the new options to show before the website/app descriptive text supports them. And I don't want the website/app descriptive text to describe purchase options that aren't yet available.

关于通过Advanced commerce API 创建SKU，有几个问题： 1、通过Advanced commerce API创建的自动续费订阅的SKU是否支持推介优惠、促销优惠？如果可以，是在苹果connect设置吗？ 2、已订阅通过connect创建的SKU的用户，是否可以重复订阅通过Advanced commerce API创建的SKU？还是要通过Advanced commerce API变更订阅？ 3、Advanced commerce API创建的SKU ,用户订阅成功后，续费的扣款是否仍由苹果发起？还是由开发者自行发起？

Hello, I’m integrating promotional offers for auto-renewable subscriptions using StoreKit 2. The offer is displayed correctly, the Apple purchase sheet appears, and I can start the payment flow. The sheet shows the correct discounted price and the end date of the offer. However, after confirming the purchase, an alert appears saying “Unable to Purchase - Contact the developer for more information” When dismissing the alert, Xcode logs the following: Purchase did not return a transaction: Error Domain=ASDServerErrorDomain Code=3902 "No se ha podido realizar la compra" UserInfo={ NSLocalizedFailureReason=No se ha podido realizar la compra, client-environment-type=Sandbox, AMSServerErrorCode=3902, storefront-country-code=ESP } Test environment: App installed from Xcode on a real iPhone Logged in with a Sandbox Apple ID Using StoreKit 2 Promotional offer applied using: Product.PurchaseOption.promotionalOffer(_:compactJWS:) On the server side, I generate the promotional offer signature exactly as described in Apple’s documentation: https://developer.apple.com/documentation/storekit/generating-a-signature-for-promotional-offers The signature is generated using a Subscription Key Signed with ECDSA + SHA256 Uses the correct invisible separator (U+2063) The signature is validated locally using the derived public key and verifies correctly The sandbox user has had previous subscriptions, which is why this promotional offer is eligible and shown. Given that: The offer is displayed correctly The purchase sheet shows the discounted price and duration The signature validates locally The error occurs only after confirming the purchase My question is: Is this a known limitation or issue with promotional offers in the Sandbox environment? Should promotional offers be tested exclusively via TestFlight instead of Sandbox? Any clarification would be greatly appreciated. Thank you!

Dear Apple Support Team, I am adding new subscriptions to my app and tried to submit them for review. However, I received the following error message: "Your subscription could not be submitted for review. Please provide a privacy URL in App Privacy." I have already provided the privacy URL and changed nothing in the past.. Could you please advise how to resolve this issue so I can submit my new subscriptions for review? Thank you for your assistance. Best regards :)

Hi Apple Developer Community and Enrollment Team, Update on organization enrollment H6899PPP9F for AI Prosperity Limited (D-U-N-S [yours]): All initial issues (D-U-N-S, email blocks, docs) resolved weeks ago, with enrollment number issued—yet final activation remains pending over 7 weeks since full submission on 11/27/2025. No ETA or outreach despite prior calls/emails/forum posts. To highlight the stakes: Our app powers a joint venture under the "Freedom Mastery" brand (planners promising QR-app access), with ~+10K customer engagements via physical sales trying to download the app. Key proof (attachments), 500-1000 customers added every day from now on: Amazon Seller Central (Nov 1–Dec 11, 2025): 9,360 units, $323K+ sales, avg $30/order—listings here tease app integration (1K–4K reviews/SKU). Shopify (same period): 9,999+ orders, $63K+ sales, 195K sessions—direct traffic to app waitlist. Redacted JV agreement excerpt: Confirms AI Prosperity Limited's legal authority/control over "Freedom Mastery" branding and sales. Dev entity (AI Prosperity Limited) matches all docs/D-U-N-S, but the JV tie may need verification—happy to provide full details. These buyers (many iOS users) are inquiring daily; delays risk churn/refunds in our habit-tracking space. Request: Escalate to senior review for activation/ETA. Ready for any clarifications. Thanks—excited to launch on Apple! Frederik AI Prosperity Limited Enrollment ID: H6899PPP9F

Hello, I need clarification about the correct and allowed way to use Stripe inside my mobile app for subscription purchases. My mobile app is for real estate agents. An agent can create an account and gets unlimited property uploads for the first 3 months. After 3 months, they must choose a subscription plan: Basic Plan: 3 property uploads per month Premium Plan: 15 property uploads per month The same agent can also log in on my website, where I am using Stripe to handle subscription payments. From the website, they can upgrade or downgrade their subscription. Now the main question: I want the agent to be able to upgrade their subscription directly from the mobile app as well, using Stripe. What is the allowed and compliant method to let the user purchase or manage their subscription inside the mobile app, considering that Stripe is used on my website? Specifically: Can I open a Stripe Checkout page in a WebView? Or must I open it in the device’s external browser (Safari)? Or does Apple require a different approach? Is there any officially allowed workaround so that I can safely use Stripe in the mobile app for subscription updates without risking App Store rejection? I simply want to follow the guidelines correctly and avoid any issues during review. Thank you

Hello, I’m experiencing a strange issue with a newly created Subscription Group in my iOS app. For all my existing subscription groups, everything works perfectly — initial purchase, renewals, cancellations, all notifications arrive normally. But for this one newly created group, the first purchase never triggers any server notification from App Store Server Notifications (ASSN). ⸻ 📘 Problem Summary • I created a new Subscription Group in App Store Connect. • The products are all Approved and Published for over a week. • Users can successfully purchase the subscription in production. • The purchase is shown as Purchased in the App Store purchase UI. • The receipt can be fetched locally on device. • But my server receives no notifications, including: • DID_RENEW • DID_CHANGE_RENEWAL_STATUS • SUBSCRIBED • ONE_TIME_CHARGE • CONSUMPTION_REQUEST • etc. The old subscription groups still send notifications normally, so the notification URL and server infrastructure are correct.