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Apple account stuck in pending status after migrating from an individual developer account to a company account
The situation is as follows: Recently, we upgraded from an individual developer account to a company account about 2–3 weeks ago. When it came time to renew the account, it was strange that the fee displayed was $99 instead of $299. We had no way to change this, so we proceeded with the $99 payment. After that, Apple introduced new terms and conditions. When we tried to accept them, the account status did not change at all. I clicked “Accept” many times, but it remained in pending status. When I checked the browser console (F12), I noticed that Apple was returning a 500 error, but this error was not shown anywhere in the UI. I have called and emailed Apple support many times. However, they insist that our company account is already active and that we just need to accept the terms and conditions. Unfortunately, we are unable to accept them due to the error returned by Apple’s system. I explained this to them, but they still insist that we simply follow their instructions. As a result, we are currently stuck and do not know how to proceed so that the account can be fully activated and our app can return to the Apple App Store: We accepted Apple's terms on the 22nd. Organization account with $99, unclear why: I've clicked accept many times but it didn't work (Apple error 500), and the status remains pending: Therefore, I am hoping to get help from this forum in case anyone has experienced a similar issue and found a solution.
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recent JAX versions fail on Metal
Hi, I'm not sure whether this is the appropriate forum for this topic. I just followed a link from the JAX Metal plugin page https://developer.apple.com/metal/jax/ I'm writing a Python app with JAX, and recent JAX versions fail on Metal. E.g. v0.8.2 I have to downgrade JAX pretty hard to make it work: pip install jax==0.4.35 jaxlib==0.4.35 jax-metal==0.1.1 Can we get an updated release of jax-metal that would fix this issue? Here is the error I get with JAX v0.8.2: WARNING:2025-12-26 09:55:28,117:jax._src.xla_bridge:881: Platform 'METAL' is experimental and not all JAX functionality may be correctly supported! WARNING: All log messages before absl::InitializeLog() is called are written to STDERR W0000 00:00:1766771728.118004 207582 mps_client.cc:510] WARNING: JAX Apple GPU support is experimental and not all JAX functionality is correctly supported! Metal device set to: Apple M3 Max systemMemory: 36.00 GB maxCacheSize: 13.50 GB I0000 00:00:1766771728.129886 207582 service.cc:145] XLA service 0x600001fad300 initialized for platform METAL (this does not guarantee that XLA will be used). Devices: I0000 00:00:1766771728.129893 207582 service.cc:153] StreamExecutor device (0): Metal, <undefined> I0000 00:00:1766771728.130856 207582 mps_client.cc:406] Using Simple allocator. I0000 00:00:1766771728.130864 207582 mps_client.cc:384] XLA backend will use up to 28990554112 bytes on device 0 for SimpleAllocator. Traceback (most recent call last): File "<string>", line 1, in <module> import jax; print(jax.numpy.arange(10)) ~~~~~~~~~~~~~~~~^^^^ File "/Users/florin/git/FlorinAndrei/star-cluster-simulator/.venv/lib/python3.13/site-packages/jax/_src/numpy/lax_numpy.py", line 5951, in arange return _arange(start, stop=stop, step=step, dtype=dtype, out_sharding=sharding) File "/Users/florin/git/FlorinAndrei/star-cluster-simulator/.venv/lib/python3.13/site-packages/jax/_src/numpy/lax_numpy.py", line 6012, in _arange return lax.broadcasted_iota(dtype, (size,), 0, out_sharding=out_sharding) ~~~~~~~~~~~~~~~~~~~~^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/Users/florin/git/FlorinAndrei/star-cluster-simulator/.venv/lib/python3.13/site-packages/jax/_src/lax/lax.py", line 3415, in broadcasted_iota return iota_p.bind(dtype=dtype, shape=shape, ~~~~~~~~~~~^^^^^^^^^^^^^^^^^^^^^^^^^^ dimension=dimension, sharding=out_sharding) ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/Users/florin/git/FlorinAndrei/star-cluster-simulator/.venv/lib/python3.13/site-packages/jax/_src/core.py", line 633, in bind return self._true_bind(*args, **params) ~~~~~~~~~~~~~~~^^^^^^^^^^^^^^^^^ File "/Users/florin/git/FlorinAndrei/star-cluster-simulator/.venv/lib/python3.13/site-packages/jax/_src/core.py", line 649, in _true_bind return self.bind_with_trace(prev_trace, args, params) ~~~~~~~~~~~~~~~~~~~~^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/Users/florin/git/FlorinAndrei/star-cluster-simulator/.venv/lib/python3.13/site-packages/jax/_src/core.py", line 661, in bind_with_trace return trace.process_primitive(self, args, params) ~~~~~~~~~~~~~~~~~~~~~~~^^^^^^^^^^^^^^^^^^^^ File "/Users/florin/git/FlorinAndrei/star-cluster-simulator/.venv/lib/python3.13/site-packages/jax/_src/core.py", line 1210, in process_primitive return primitive.impl(*args, **params) ~~~~~~~~~~~~~~^^^^^^^^^^^^^^^^^ File "/Users/florin/git/FlorinAndrei/star-cluster-simulator/.venv/lib/python3.13/site-packages/jax/_src/dispatch.py", line 91, in apply_primitive outs = fun(*args) jax.errors.JaxRuntimeError: UNKNOWN: -:0:0: error: unknown attribute code: 22 -:0:0: note: in bytecode version 6 produced by: StableHLO_v1.13.0 -------------------- For simplicity, JAX has removed its internal frames from the traceback of the following exception. Set JAX_TRACEBACK_FILTERING=off to include these. I0000 00:00:1766771728.149951 207582 mps_client.h:209] MetalClient destroyed.
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Do you equalize your prices based on purchasing power of different countries?
I get a lot of downloads from outside USA but almost no conversion (subscription/IAP) from those countries. Apple App Store does the price conversion based on currency conversion and VAT but it does not take into account that $10 in India or Argentina is a much bigger portion of ones income compared to a US person. Converting all these prices (175 of them) manually is very cumbersome for each subscription tier and for each region.
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Bug apple Health
Hello everyone, I’m experiencing a visual issue when dismissing a sheet on iOS 26. I’m using the same implementation shown in the official Apple documentation. While testing, I noticed that some apps do not exhibit this behavior. However, when running this code on iOS 26, the issue consistently occurs. Issue description: The sheet dismisses abruptly A white screen briefly appears for a few milliseconds and then disappears This results in a noticeable visual glitch and a poor user experience I tested the exact same code on iOS 18, where the sheet dismisses smoothly and behaves as expected, without any visual artifacts. Has anyone else encountered this issue on iOS 26? Is this a known bug, or is there a recommended workaround? Any insights would be greatly appreciated. Thank you.
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Can't Edit Age Ratings in App Information Section of App Store Connect for released App Versions
Can't Edit Age Ratings in App Information Section of App Store Connect for released App Versions. I only have option to View. I think some of the Age Rating questions are still unanswered but when I view them, I can't Edit them. Non-released apps of mine in App Store Connect allow me to edit answers to the Age Ratings questions but I can only View Age Rating questions for released apps. Do I have to create a new version/build and submit to App Store Connect to be able to Edit the Age Questions?
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Issuer Functional Requirements Apple Pay Specifications Version 3.5
I'm seeking clarification on how Requirement 4.1 ("Card Issuers with a Mobile App must support In-App provisioning") applies when the card issuer uses a third-party mobile banking platform rather than a self-developed app. Our situation: We are a small credit union (the card issuer) Our mobile banking app is provided by a third-party digital banking vendor (white-label, but branded with our name) Card processing is handled by a separate vendor The ambiguity: The Apple Pay Specifications define "Card Issuer Mobile App" as: "The Card Issuer-branded, iOS software application made available on a Device that is used by such Card Issuer's customers to manage, administer, or use Cards." Our mobile banking app meets this definition—it's branded with our name and used by our members to manage their accounts and cards. However, we don't develop or directly control the app; our digital banking vendor does. The webinar FAQ stated: "Do we have to implement in-app provisioning? Yes, if you have an app." Our digital banking vendor interprets this as not applying to them because they are "not the issuer." They've stated: "Apple's requirements are at the card-processor level... our credit unions and, by extension, we are not required to support Apple Pay's in-app provisioning." Our card processor has indicated they will support in-app provisioning integrations but notes "this would be digital provisioning and we would need the digital banking vendor to work with us to enable." Specific questions: When a card issuer uses a third-party mobile banking app (branded for the issuer but developed/maintained by a vendor), does Requirement 4.1 apply? If yes, who bears compliance responsibility—the issuer, the mobile app vendor, or both? If the mobile app vendor does not implement in-app provisioning by January 15, 2026, what is the issuer's exposure? Does the issuer face suspension from the Program due to vendor non-compliance? Is there an alternative compliance path under Requirement 4.8 (Web Provisioning) for issuers whose mobile app vendors cannot deliver in-app provisioning by the deadline? This scenario likely affects hundreds of small financial institutions using shared digital banking platforms. Clarity on vendor vs. issuer responsibility would help the entire ecosystem prepare appropriately. Thank you.
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Apple Pay Push Provisioning Requirement for Issuers Using Third-Party Mobile Banking Apps (Jan 15, 2026)
We are a regulated financial institution and Apple Pay issuer seeking clarification on the in-app push provisioning requirement and the January 15, 2026 timeline. Like many community financial institutions: Our mobile banking app is issuer-branded but provided by a third-party vendor Apple Pay enablement and tokenization are handled by a separate card processor While we support Apple’s goals and understand the issuer is ultimately responsible, delivery of in-app provisioning is dependent on third-party vendor roadmaps and cross-vendor integrations that are outside our direct control. Despite active, good-faith efforts with both vendors, current platform constraints make the January 15, 2026 deadline challenging. We would appreciate clarification on: How Apple evaluates compliance when an issuer’s mobile app is built and maintained by a third party Whether any transitional flexibility or phased enforcement is expected for issuers showing documented progress Whether approved web-based provisioning may be acceptable as an interim option How issuers should document due diligence when vendor dependencies delay implementation Additional guidance would help many credit unions and community banks plan appropriately and remain compliant. Thank you for your guidance.
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Not receiving Sandbox Server-to-Server Notifications for In-App Purchases (App Store Server Notifications v2)
I’m testing auto-renewable subscription purchases in the sandbox environment. When I buy a subscription package using a sandbox test user, I don’t receive any App Store Server Notifications from the sandbox. However, when I use the “Request Test Notification” option in App Store Connect, the notification is received successfully. My sandbox server notification URL is configured correctly and publicly accessible. I also call finishTransaction() after purchase, and the receipt is verified successfully with the sandbox verification endpoint. To further debug, I used the getNotificationHistory API to fetch notifications for yesterday and today (Nov 3–4, 2025). Apple’s API response does not include any notifications or transaction IDs for my today’s purchases (Nov 4, 2025) — even though I can confirm from logs that those transactions were completed and verified successfully. It looks like sandbox purchase notifications are not being sent or logged, even though test notifications work fine. Could someone from Apple please confirm if there’s currently an issue with sandbox server notifications for auto-renewable subscriptions?
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Too many bugs porting to iOS 26
Has anyone noticed that there are way too many bugs caused by the liquid glass issues? I'm noticing apple adding private layer classes between existing UI views to add glassy effect and no way to disable them. Some of these bugs have no way around without rewriting the code from. For example, search controller doesn't work anymore on iOS 26 but does work on iOS 18. The tab bar controller doesn't show at all on iOS 26 but does on iOS 18. I'm wondering if other people are facing the same issues.
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Methods for dealing with macOS Wallpaper Cache
Hello, Back in January 2024, I filed a bug report regarding a cache being kept by the macOS Wallpaper Agent. This cache contains every image ever set as a users wallpaper, and at the time the issue was reported, it never cleared, leaving hundreds of gigabytes wasted on users disks in some cases. FB13536275 This issue was ultimately fixed in macOS 15.1 beta 6, and remained fixed for the duration of macOS 15. The fix was excellent - the cache was reduced to storing just 2-3 days worth of images. Sadly, we've discovered that this issue is back in macOS Tahoe. The cache has moved locations, and once again is not clearing. We have filed this bug again, less than a year after it was first fixed: FB20636593 We develop an app called 24 Hour Wallpaper that keeps the wallpaper in sync with the time of day. This necessitates that the app regularly changes the wallpaper, which sadly now results in an infinitely growing and useless cache of BMP files generated by the system. As we waited 10 months for this to get fixed the first time, we expect to wait at least that long to get it fixed again, and have no confidence that it will stay fixed because the last fix lasted less than a year. This leaves us in a bad position, as people can't use our app without the cache growing arbitrarily and ultimately completely filling their disk. We've already had customers call Apple to complain about this, and the good news is that the support agents understand that this is a problem with macOS, not with our app. What we've decided to do is add a feature to the app that monitors the size of this cache and periodically deletes it. We're required to get the users permission the first time to do this, but after that the permission is cached, so the app can keep the cache folder clean regardless of if macOS is doing it's job or not. We haven't seen any side effects or problems as a result of doing this. We've seen other apps like CleanMyMac do this without any problems. We're wondering if there is anything we should be aware of regarding this caches behavior before releasing this flushing feature. Thanks for your time, -josh
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Pre-inference AI Safety Governor for FoundationModels (Swift, On-Device)
Greetings, and Happy Holidays, I've been building an on-device AI safety layer called Newton Engine, designed to validate prompts before they reach FoundationModels (or any LLM). Wanted to share v1.3 and get feedback from the community. The Problem Current AI safety is post-training — baked into the model, probabilistic, not auditable. When Apple Intelligence ships with FoundationModels, developers will need a way to catch unsafe prompts before inference, with deterministic results they can log and explain. What Newton Does Newton validates every prompt pre-inference and returns: Phase (0/1/7/8/9) Shape classification Confidence score Full audit trace If validation fails, generation is blocked. If it passes (Phase 9), the prompt proceeds to the model. v1.3 Detection Categories (14 total) Jailbreak / prompt injection Corrosive self-negation ("I hate myself") Hedged corrosive ("Not saying I'm worthless, but...") Emotional dependency ("You're the only one who understands") Third-person manipulation ("If you refuse, you're proving nobody cares") Logical contradictions ("Prove truth doesn't exist") Self-referential paradox ("Prove that proof is impossible") Semantic inversion ("Explain how truth can be false") Definitional impossibility ("Square circle") Delegated agency ("Decide for me") Hallucination-risk prompts ("Cite the 2025 CDC report") Unbounded recursion ("Repeat forever") Conditional unbounded ("Until you can't") Nonsense / low semantic density Test Results 94.3% catch rate on 35 adversarial test cases (33/35 passed). Architecture User Input ↓ [ Newton ] → Validates prompt, assigns Phase ↓ Phase 9? → [ FoundationModels ] → Response Phase 1/7/8? → Blocked with explanation Key Properties Deterministic (same input → same output) Fully auditable (ValidationTrace on every prompt) On-device (no network required) Native Swift / SwiftUI String Catalog localization (EN/ES/FR) FoundationModels-ready (#if canImport) Code Sample — Validation let governor = NewtonGovernor() let result = governor.validate(prompt: userInput) if result.permitted { // Proceed to FoundationModels let session = LanguageModelSession() let response = try await session.respond(to: userInput) } else { // Handle block print("Blocked: Phase \(result.phase.rawValue) — \(result.reasoning)") print(result.trace.summary) // Full audit trace } Questions for the Community Anyone else building pre-inference validation for FoundationModels? Thoughts on the Phase system (0/1/7/8/9) vs. simple pass/fail? Interest in Shape Theory classification for prompt complexity? Best practices for integrating with LanguageModelSession? Links GitHub: https://github.com/jaredlewiswechs/ada-newton Technical overview: parcri.net Happy to share more implementation details. Looking for feedback, collaborators, and anyone else thinking about deterministic AI safety on-device. parcri.net has the link :)
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App Clip Experience Does Not Update Content After Initial Creation (Persistent Caching Issue)
Hi everyone, We’re running into a serious issue with App Clip Experience updates not propagating to devices, and I’m hoping someone here has encountered (or solved) this before. Problem Once an App Clip Experience is created and used on devices, subsequent updates made in App Store Connect do not reflect on any devices, even after a long period of time. We’ve tried: • Updating the App Clip Experience URL (adding utm parameters, for example, utm_source and scanning via QR code) • Modifying Experience metadata/content • Waiting several days (over a week) • Testing on multiple devices (including devices that never opened the App Clip before) Despite this, the App Clip continues to show the initially created content, while App Store Connect clearly shows the updated configuration. Important Details • We currently have ~1,300 App Clip Experiences created • All App Clips use the same App Clip Bundle ID • The content behind the URLs updates correctly on the website • Only the App Clip continues to show stale / initial data • Removing and re-invoking the App Clip on devices does not consistently fix the issue At this point, manual updates via App Store Connect appear to be completely ignored once the App Clip is “established.” Questions 1. Is there a known hard cache or CDN behavior on Apple’s side that prevents App Clip Experience updates from propagating? 2. Is there any way to invalidate or refresh an existing App Clip Experience? 3. Does having a large number of App Clip Experiences (~1300) affect update behavior or caching? 4. Is the recommended approach to treat App Clip Experience as immutable and handle all updates via backend / dynamic content only? Right now it feels like: App Clip Experience is effectively a one-time snapshot and not a live-updatable configuration. Any insights, confirmations, or official guidance would be greatly appreciated. Thanks in advance.
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Advanced App Clip Experience Stuck with CREATE_SUBMITTED Status
The title says by itself. We've been using advanced app clips a lot and have created more than hundreds of advanced app clips for the customers. Suddenly, few days ago, the most recently created advanced app clips stopped working as they got stuck with CREATE_SUBMITTED status. It seems like it has already happened before to someone else: https://developer.apple.com/forums/thread/763374 It probably be OK if it showed a Safari notification but it shows an error due to another bug reported here: https://developer.apple.com/forums/thread/803187
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iOS 26 + UINavigationBar crash in layoutSubViews - new observation tracking
My #1 crash report since iOS 26 is the following: 1 libobjc.A.dylib objc_exception_throw 2 Foundation -[NSAssertionHandler handleFailureInMethod:object:file:lineNumber:description:] 3 UIKitCore -[UINavigationBar layoutSubviews] 4 UIKitCore UIView._layoutSubviewsWithObservationTracking() 5 UIKitCore @objc UIView._layoutSubviewsWithObservationTracking() Thread 0 9 libobjc.A.dylib objc_exception_throw 10 Foundation -[NSAssertionHandler handleFailureInMethod:object:file:lineNumber:description:] 11 UIKitCore -[UINavigationBar layoutSubviews] 12 UIKitCore UIView._layoutSubviewsWithObservationTracking() 13 UIKitCore @objc UIView._layoutSubviewsWithObservationTracking() I tried many things, without success so far. It seemed related to the new view update with observation tracking: link to documentation Any lead on how I should investigate this? Many thanks in advance!!
Topic: UI Frameworks SubTopic: UIKit Tags:
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Broadcast Upload Extension not work in Apple Vision Pro, throw throw "getMXSessionProperty unsupported"
I am working on Screen Record function in Apple Vision Pro, when I use broadcast upload extension, after I click record button, the XCode console show the exception: <<<< FigAudioSession(AV) >>>> audioSessionAVAudioSession_CopyMXSessionProperty signalled err=-19224 (kFigAudioSessionError_UnsupportedOperation) (getMXSessionProperty unsupported) at FigAudioSession_AVAudioSession.m:606 we create and config the project as flow: Create a Apple Vision Project. Create a Broadcast Upload Extension Target. Add App Group for Project Target and Extension Target, both use the same identifier. Add "Main Camera Access", "Passthrough in Screen Capture" Capabilities for all targets. Add "NSScreenCaptureUsageDescription", "NSMicrophoneUsageDescription" in Plist. Add record button in view Run debug in Apple Vision Pro device, after click record button, throw the exception.
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Urgent: App Store Rejection under Guideline 4.3
Our Application [7 Dawns: Echoes] was recently rejected by the App Store for Guideline 4.3 Apple ID:6753892922 Bundle ID:com.ark.jylhgl.ios Change of Operating Entity Our company, has obtained exclusive global operating rights (excluding Mainland China, Hong Kong, Macau, Taiwan, and certain regions of South Korea) from the copyright owner. The previous distributor’s version, Eternal Sword M (App ID 1369681345, Bundle ID com.emagroups.ea2), has been fully removed from the App Store. Our cooperation with them officially ended on December 29, 2023. New Version Updates This submission is not a duplicate, but a newly operated and updated version. We introduced new gameplay systems (7-day seasonal competitive mode, team-based PvP, dispatch and multi-pet strategy systems), optimized monetization and in-game economy, and improved performance and UI (including redesigned app icon and key interfaces). Evidence Submitted We have provided the Operating Authorization Letter and Software Copyright Certificate via App Store Connect and email to the review team. and we have submitted Review Support but no reply!
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VisionOS 2 - Screen Capture with passthrough
We're trying to switch from using main camera access on Arkit to screen-capture with passthrough however we're facing some issues and it seems a bit complicated to debug. We have set up a broadcast Extension, set up some logs on the sample Handler but we get nothing in the console nor that the recording starts, we set up the picker as well and we can see our extension in the control center as one of the choices but clicking start, results in it stopping in less than one second after. The only message that is rather contradictory we see in the console.app is the following [INFO] -[RPRecordingManager getSystemBroadcastExtensionInfo:]_block_invoke:1333 Extension has passthrough license and just right after [INFO] -[RPRecordingManager getSystemBroadcastExtensionInfo:]_block_invoke:1336 Extension does not have passthrough license
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App Rejected for External Registration Feature
Good afternoon, everyone! I received a notification that my app was rejected for the following reason: "We noticed that the user is taken to the default web browser to sign in or register for an account, which provides a poor user experience." The app is a directory of partners that offer a benefit to our members. So the intent of the app is for users that are already registered with our nonprofit to access their benefits using existing account credentials. (Note: The sign-in itself is handled within the app after the account is created.) Is there any way to make this compliant with guidelines without having to offer a duplicate registration form within the app and sync them?
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