我在注册 Apple Developer 个人账号时，遇到如下错误提示： 未能成功验证身份证。请与支持团队联系。 但是在developer的contact表单提交服务申请，网页提示：处理你的请求时遇到问题。 我的情况： Apple ID：使用的gmail邮箱注册在十几年前注册，并一直使用到今天（具体邮箱地址可在后续沟通中提供） 已开启双重认证，信息真实完整。所用的开发设备macbook pro也是从深圳apple店现场购买的。联系苹果开发者团队客服后，一直没有告诉我具体的解决方式。 我用本人身份再去申请新的id以及注册开发者依然被提示无法注册。 因为工作需要，我必须用本人身份申请苹果开发者。 希望得到帮助： 请协助排查我的 Apple ID 存在什么问题。 告知需要补充哪些材料或操作来解除限制。 指导我如何继续完成 Apple Developer 注册。 感谢！

Can some one tall me when are the Swift Student Challenge i want to join it

I just renewed my expired developer account. Payment went through and I received an email confirming that. On the website it is asking me to renew again. I don't recall seeing there would be a delay in the process after renewing to use my account again. Any thoughts or advice? Thanks!

Hello, I am experiencing a serious issue with my Apple Developer Program enrollment and would appreciate help from Apple staff or anyone who has experienced the same situation. I enrolled as an Individual through the Apple Developer website and completed the €99 payment on August 8, 2026 at approximately 21:57 (Portugal time). Today is August 13, 2026, so five days have passed since the purchase. The situation is currently: Apple successfully created my €99 Apple Developer Program order. I received an official Apple Store email confirming that the order is being processed. The order has not been cancelled. I have received no refund. I have received no payment rejection. The Apple Store order page still shows the order as active and processing. The order page even displays a delivery-style progress bar with Processing → Preparing to Ship → Shipped → Delivered, although this is a digital Apple Developer Program membership. My Apple Developer account still shows “Pending”. The account page still displays “Purchase your membership” and “Your purchase may take up to 48 hours to process”, even though the membership was already purchased five days ago. So Apple Store appears to have an active paid order, while the Apple Developer system behaves as if the membership has not been purchased. I contacted Apple Developer Support. Case ID: 20000133984820 The first response I received after waiting several days did not explain what happened to the existing payment or order. I was instead advised to resubmit the enrollment through the Apple Developer app. However, this does not answer the main issue: What happened to the existing €99 purchase, and why has it remained unresolved for five days? I also currently do not have access to an iPhone, iPad, or compatible Mac, so simply restarting the enrollment through the Apple Developer app is not a practical solution for me. The web enrollment is an officially supported enrollment method, and the purchase through that method has already been completed. I have replied to Developer Support requesting escalation and asking them to investigate: whether the €99 payment was successfully captured; whether the order is correctly linked to my enrollment; why the order is still being processed; whether any identity/payment verification is required; and whether the existing enrollment can be manually reviewed and activated. My application is ready for release, including real-device testing, and this unresolved enrollment is now directly blocking the launch. I am fully willing to complete any legitimate identity, address, or payment verification Apple requires. I am also available for a telephone call if Developer Support needs to verify any information. I am not looking for a workaround or a way to bypass verification. I simply need Apple to either process the enrollment I already paid for, tell me exactly what additional verification is required, or explain clearly what has happened to the existing payment/order. Has anyone recently experienced this exact situation — payment completed, order still processing, account Pending, and “Purchase your membership” still displayed after several days? If anyone from Apple Developer Relations sees this, I would greatly appreciate a review or escalation of Case ID 20000133984820. Thank you.

Im trying to enroll for Apple Developer Program. I get DUNS number mismatch even though I have registered as an organisation in D&B. How to resolve this issue

Apple Developer Program enrollment pending for one month despite payment I’m looking for advice or help regarding my Apple Developer Program enrollment. I completed the enrollment process and paid the full 12-month membership fee, but I still cannot access or use the Developer Program. The case has now been going back and forth for approximately one month. Apple Support previously stated that I would receive a response within two business days, but that timeframe has passed without any meaningful update. I have also followed up by email, but I have not received a resolution or a clear explanation of what is still required. My company is an Estonian OÜ, and I have provided the requested company and identity information. At this point, the delay is blocking the release and testing of our iOS application, even though the membership has already been paid in full. Has anyone experienced a similar situation? Is there an Apple representative or escalation channel that can review the enrollment and help move the case forward? I would appreciate it if someone from Apple could reach out and assist with the case.

Hi everyone, I paid US$99 (still amunt not deducted) for the Apple Developer Program and received an email saying my order would be processed within 2 business days. It has now been 4 days, but my membership is still not active. Can anyone please advise what I should do or how I can check the status? Thank you!

Hello Apple Developer Community, I am posting here because I have exhausted the official support channels and I am now stuck in a support loop with no clear path to resolution. My Apple Developer Program enrollment issue has been ongoing since August 12, 2026. My $99 membership payment was successfully processed, I received an official Apple invoice, and Developer Support initially confirmed in writing that my membership was “successfully purchased and activated” with the status “Processed.” Shortly afterward, however, I was informed that my enrollment could not be completed. Since then, I have opened multiple Developer Support cases and sent multiple follow-ups. Developer Support subsequently marked my issue as: “It looks like this issue is related to your Apple Account.” and directed me to getsupport.apple.com. I followed that instruction. I contacted Apple Support directly, completed Apple Account verification, and received an Apple Support case documenting that interaction. Apple Support then advised me that the Apple Developer Program enrollment issue is outside their scope and must be handled by Apple Developer Support. I returned to Developer Support and opened an escalation case. Now that latest Developer Support case has also been redirected back to Apple Support with exactly the same message: “It looks like this issue is related to your Apple Account.” So I am currently stuck in this loop: Developer Support → Apple Support → Apple Account verified → Apple Support refers me back to Developer Support → Developer Support redirects me to Apple Support again. I completely understand that account-specific matters cannot be reviewed publicly on the forums, and I am not asking anyone here to review or activate my account. I am asking a different question: What is the official escalation path when Developer Support repeatedly redirects a case to Apple Support, while Apple Support confirms that the issue must be handled by Developer Support? If there is a specific Apple Account issue, I simply need Developer Support to tell me what that issue is and what Apple Support needs to do, rather than redirecting me without any actionable information. This has now been unresolved for approximately one month, despite payment, multiple support cases, follow-ups, and completion of Apple Account verification. Is there a way to request an internal escalation, Senior Advisor review, Enrollment/Membership specialist, or Developer Support callback for this type of situation? Any guidance on the correct official escalation path would be greatly appreciated. Thank you.

Hello, I got the problem when trying to enroll my account to be Developer. It said: Your enrollment in the Apple Developer Program could not be completed at this time. How can I fix this? Thanks

I am posting this because I have exhausted every internal channel over the past month and have not received substantive answers to basic questions about the release of my earned proceeds. Timeline: July 2026 — An IP complaint was filed against my app. Apple opened an investigation. July 29, 2026 — I voluntarily removed the app from sale in all 175 territories before Apple asked me to. I also changed the app name, icon, tagline, screenshots, and website. August 4, 2026 — Apple's App Store Notices team closed the matter, writing: "We trust this resolves your concerns and consider this matter closed at this time." August 11, 2026 — I received a Pending Termination Notice citing Section 3.2(f) for the same issue that was closed one week earlier. August 12, 2026 — A member of Apple's App Store Notices team confirmed by email: "Our team did not initiate any action against your account." August 13, 2026 — App Review Board rejected my appeal. The team that investigated the matter for a month closed it as resolved. A different team terminated my account for the same issue seven days later. I have documented correspondence from both teams confirming these facts. Regarding earned proceeds: App Store Connect currently shows approximately $43,000 USD and €857 EUR in earned proceeds marked as "Balance Carried Forward." These are from completed transactions by real customers who purchased subscriptions and received the service they paid for. The refund rate was low and no chargebacks were filed. I have contacted iTunes Finance, Developer Support, and Apple Executive Relations. iTunes Finance stated on August 28 that the account is under review for "irregular activity" but has not responded to three separate requests asking what documentation is needed to complete that review. My questions for the community and any Apple representatives: Has anyone experienced a situation where Apple Legal closed an IP matter and then App Review terminated the account for the same issue? What is the standard process and timeline for the release of earned proceeds after account termination? Apple's agreement (Schedule 2, Section 7.1) provides for a temporary hold period to cover refunds and chargebacks, but does not appear to authorize indefinite retention. Has anyone successfully received their earned proceeds after termination, and how long did it take? Is there a specific team within Apple that handles the release of earned proceeds separately from the account termination decision? I have submitted multiple appeals through the App Review Board form, Developer Support has filed an appeal on my behalf, and I have submitted a detailed improvement plan with specific compliance commitments. I have also offered to provide full identity verification and to convert to an Organization account. I am not asking the community to take sides on the termination itself. I am asking for practical information about the proceeds release process, because Apple's internal teams have not provided it despite repeated requests over the past month. Apple ID: 6777752146 Team ID: XJR63P2754

I am unable to accept the Apple Developer Agreement. Every attempt fails server-side with the same error. A request is already open with Apple Developer Program Support (case 102955759789); I am posting here in parallel because the failure looks like a data problem on the account record that support may need internal help to reach. What happens: On https://developer.apple.com/register/agree/?path=%2Faccount%2F I click Agree. The POST to /services-register/registerDeveloper (payload: agreementId plus receiveEmails) returns HTTP 200 with: resultCode: 25000 resultString: "DS internal exception occurred. ErrorCode: -21050 ErrorMessage: state province cd should not be greater than 32" responseId: 08447485-8e67-447e-a316-7c520926ed1a creationTimestamp: 2026-09-07T14:17:00Z The same error appears in the UI as a modal dialog, and also occurs in the Apple Developer app for macOS. What I have already checked: Reproducible in a private window and across browsers, so it is not a cached-session issue. The request body contains no address data, so there is nothing malformed on the client side. The rejected value appears to already be stored on the account record. I am signing in with a Managed Apple Account provisioned by my organisation. I cannot inspect or correct my address myself: account.apple.com returns UnsupportedAccountTypeForWeb_IsManagedAppleId for the personal information section. Access to Apple Developer Program resources has already been granted for my account in Apple Business Manager. My organisation has an active Apple Developer Program membership as an organisation. I only need to join the existing team, not to enrol. Apple Developer Program Support case 102955759789 is open, with no resolution so far. My questions: Which field on the account record does "state province cd" map to for a Managed Apple Account — the address of the assigned Apple Business Manager location, or an attribute synced from our identity provider? Knowing this would let our administrator fix the source instead of guessing. Given that the value cannot be edited by the user on a managed account, can this record be corrected on Apple's side, or case 102955759789 escalated to the Developer Program team? Thanks.

Hello, I am trying to enroll in the Apple Developer Program from Kosovo, but I am unable to complete the payment. Every time I try to complete the purchase, I receive the following error: “We are unable to complete your order. There was an issue when we processed your order. An invalid value '1549' was provided for State, Province, or Region.” My details are: Country/Region: Kosovo State/Province/Region: Kosovo Region (selected from the available dropdown option) I have checked and re-entered my information multiple times, and everything appears to be correct. However, I receive the same error every time I try to complete the payment. I have also seen other developers from Kosovo reporting the same issue with the “1549” State/Province/Region value. Has anyone from Kosovo managed to solve this issue or found a workaround? I would really appreciate any help or advice, as I need to complete my Apple Developer Program enrollment to publish my apps. Thank you!

My Apple Developer Program enrollment has been unresolved for approximately two weeks. Apple Developer Support has confirmed that my first USD 99 payment was successfully processed. My enrollment is blocked because Apple requests a Kazakhstan National ID card. I am a Russian citizen and therefore cannot possess a Kazakhstan National ID card. I have a valid Russian passport and a Kazakhstan IIN and have repeatedly requested an alternative identity verification method. I have received no resolution, and the support case page no longer provides me with a way to send a message or request help. I would appreciate it if Apple Developer Support could review Case 102953372323 and either provide an alternative verification method or refund the USD 99 payment.

Hello, I'm hoping to find a solution for a persistent enrollment issue and would appreciate any advice from the community. For several months, I have been unable to enroll in the Apple Developer Program. The automated system rejected my application, stating my identity could not be verified. This first occurred in December 2023. I have contacted Apple Support and spoken with a Senior Advisor. I explained that I am willing to provide any documentation needed to verify my identity (passport, driver's license, etc.), but was told this was not possible. The advisor stated the decision from the automated system is final and the issue cannot be escalated or resolved. This has put my app, which is fully developed and ready for submission, on indefinite hold. Has anyone else encountered this specific "identity verification" block where support states the decision is final? Is there a known workaround, a different department to contact, or any other path to get this reviewed by a human? Thank you for any help you can provide.

Initially, I had some issues enrolling in the individual Apple developer program. Then, I contacted support via email, and they finally requested that I verify my identity. I submitted my national ID for verification and then received an email stating that my identity was verified. After that, I tried to enroll in the Apple developer program, but the issue persisted even after they instructed me to proceed. Subsequently, I received an email stating that my identity was not verified. Here is the exact wording from the email: "We can’t verify your identity with the Apple Developer app or provide further assistance with the Apple Account for Apple developer programs." After that, I tried to reach support several times, but there has been no response from them.

Our organization has an active Apple Developer membership, but since last month, we’ve been unable to access our team information or manage certificates. Our apps are still active in App Store Connect, but we cannot update them. On the Developer account page, a “Join Now” button appears, but clicking it results in the message: “Your Apple Account is already associated with the account holder of a membership.” Additionally, this account was originally registered with an older email when it was used to create a personal developer account in 2015—nearly 10 years ago. We do not know if this is causing the issue. We have contacted Apple many times but no reply within one month. Any guidance or assistance would be greatly appreciated. Thanks!

Hello, I hope you’re doing well. I enrolled in the Dev program and completed the payment on August 5, but I have still not received confirmation of my enrollment. The information indicated that the payment and enrollment confirmation would be processed within 48 hours, so I’m following up as it has now been several weeks. I would appreciate your help in resolving this as soon as possible. Thank you in advance for your assistance.

Hi, guys, I have a question about enrolling as an Organization. My previous Apple Developer Program enrollment as an Individual was declined. I’m now planning to set up a U.S. company for my app business. Once the company is properly registered and has everything Apple requires, such as a D-U-N-S Number and company website, can I still enroll the company as an Organization using my own identity and be the Account Holder? I’m not trying to get around the previous decision. I just want to know whether the decision on my Individual enrollment also prevents me from representing my own company in an Organization enrollment. Also, if I’m allowed to do this, should I use my current Apple Account or a different one? Thanks for any clarification.

I have been trying to enroll as an Individual in the Apple Developer Program. The enrollment consistently fails with: “Your enrollment could not be completed. Your enrollment in the Apple Developer Program could not be completed at this time.” I have already: • verified my legal name and Apple Account information • updated my phone number and trusted phone number • enabled two-factor authentication • verified my address • waited several days • tried web enrollment • tried the Apple Developer app • contacted Developer Support Phone support is currently unavailable and I have not received a response to my support request. Could Apple Developer Support please review my case and advise whether manual identity verification is required?

Hello, I’m having an issue enrolling in the Apple Developer Program as an Individual / Sole Proprietor. I completed the enrollment process and submitted the $99 membership purchase. Apple sent me an order acknowledgement saying that the order would be processed within 2 business days. However: My credit card has never been charged. My Developer account remains in Pending status. The account still shows “Purchase your membership”. Trying to continue or restart the enrollment sometimes results in “We are unable to process your request. An unknown error occurred.” I have already contacted Apple Developer Program Support, but so far I have only received the automatic confirmation and no actual response. My support case ID is 102955478572. It has now been several days with no progress. I have also seen other recent posts describing very similar enrollment/payment issues. Has anyone recently managed to resolve this? Is there currently a known issue with Apple Developer Program enrollment or payment processing? I would appreciate any guidance from Apple Developer Support on how to either complete the existing enrollment/payment or reset the stuck enrollment so I can try again.