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App Stuck in Review for Over a Month – Urgent Assistance Required
Hello, My app has been stuck in the App Store review process for approximately one month, with no progress or updates provided during this time. I have sent around 20 emails and also submitted an expedite request due to the critical nature of the issue. Unfortunately, I have not received any response to any of my inquiries. This situation has reached a critical point. Since my app is not functioning properly, I have lost all of my subscribed users, causing both financial loss and damage to my reputation. Based on my previous experience, review times are usually much shorter, so this delay appears highly unusual. I would greatly appreciate your assistance in clarifying the following: Why has my app not been reviewed yet? Why have my emails not received any response? Is there anything further I can do to expedite the review process? I kindly ask for this issue to be investigated and resolved as soon as possible. I am ready to provide any additional information if needed. App Apple ID: 6756207941 I need a response now, please. Don't tell me to send an email because I'm not getting any replies. I just want a review to be conducted. Thank you in advance for your support. Best regards,
0
1
88
1d
Speed AppleTV > Distorted HomePod Audio
Hey everyone. Ever since installed OS26 (and 26.1 now) - whenever I fast play any video on 1.25x, 1.5x, 2x on the AppleTV - the audio gets massively distorted on HomePods. Be it on YouTube, Difuse, or any supporting app. I even tried mirroring from iPhone -same issue. Anyone else experiencing the same? I noticed no posts about troubleshooting.
2
0
112
Dec ’25
Network filtering/VPN configurations not working
Hello, I'm experiencing issues with multiple apps on macOS related to network-related tasks. FIrst, I had problems with the network filter on Avast security. It told me to allow net work filtering, so I pressed the popup button that said allow filtering, but did nothing and gave me a error. Later on, on Nord VPN didnt work aswell, when I had to grant permission to configure a VPN. It didn't even give me a description of the error, just said something went wrong. I contacted NordVPN support, which didnt do anything exept for telling me to uninstall avast and restart my mac, which I did but was useless. Please help me.
0
1
75
Jun ’25
NEED HELP WITH VOICE MEMOS PLEASE
I have a very important voice memo that I have recorded on my iPad, as I was recording it, it seemed to have completely worked, but for some strange reason the voice memo will not play, download to my filess, I am unable to send it to anyone, and it basically just pops up blank every time I just try to share it. I cannot listen to it and have not been able to listen to it. This is the same on both my iPad and my phone, when I went to Apple, they said to come on here and ask for guidance, and that it might be because my regular iPhone is updated normally but on my iPad, which was the Voice Memo was recorded on is updated To beta. please give me some advice and if there’s any way, I could recover even the transcript of the voice message because it is truly so important to me. The sound waves are there and everything and I just don’t understand why it will not play on either device. I have also tried copying it. I have also tried trimming the beginning and it’s like the data is there, but it will not play.
1
0
72
1w
Bring Back Launchpad
So, I started with the developer beta on Tahoe a couple months ago. I gave the new Apps.app a fair shot.... I HATE it. Finally used a terminal work around to get Launchpad back up and running. Now with the release of the Public Beta and Developer Beta 5, Apple has nerfed the Launchpad.app altogether. Apple, listen to your customers. Yes some people really love spotlight but not everyone wants to scroll through a list of apps as long as my leg because, my PTSD brain won't let me remember the name of the app to type into spotlight. The Launchpad app had a great visual reference for those of us with poor memory function. Bring it back, and let your customers choose which one they want to use.
1
1
79
Aug ’25
Unable to check for updates
Hey there, I recently updated my iPhone to the iOS 26 developers beta version, and I’m encountering an issue on the Software Update page. It says “Unable to check for updates,” and I’m unable to revert to iOS 18. Is this a temporary problem? Will I be able to update my iPhone in the future without needing to reset it? Thanks
5
1
343
Jun ’25
Unable to RENEW Developer Account - no "Renew" button
After checking the forum, it's clear that Apple has a MAJOR ONGOING PROBLEM here. We are far from the only company experiencing this, and it has been a problem for years. Apple, please FIX THIS! What's the problem? We receive an email reminding us to renew our developer account. All of Apple's instructions to renew do not work (with no explanation), and yet we are threatened with removal of our apps if we do not renew in time. Firstly, it should be unnecessary for us to manually renew because we registered a valid credit card to auto-renew. It worked last year, and the same credit card continues to be valid. Secondly, when we try to manually renew, there is no "Renew" button appearing anywhere, contrary to Apple's instructions. It's not in the Developer app (Mac or iOS), and it does not appear in the Developer account website. We now have only 16 days left until Apple kicks our app out of the App Store. @APPLE: We are not alone. Lots of your customers have the same problem, as reported on this forum for multiple years. This problem threatens the livelihoods of many people. Please fix this! Thank you.
0
1
154
Aug ’25
IOS 26`
Anyone else's phone die after installed iOS 26 beta? I'm not happy at all. shows that my phone is charging but will not turn on. have tried hard resetting it 50+ times, 5 different chargers.. nothing.
2
1
310
Jun ’25
Sandbox apple in app purchases not working - Error Domain=AMSErrorDomain Code=305 "Purchase Failed Server canceled the purchase"
<SKPaymentQueue: 0x10629d1b0>: Payment completed with error: Error Domain=ASDErrorDomain Code=500 "(null)" UserInfo={client-environment-type=Sandbox, storefront-country-code=USA, NSUnderlyingError=0x108f15c80 {Error Domain=AMSErrorDomain Code=305 "Purchase Failed Server canceled the purchase" UserInfo={AMSFailureReason=Server canceled the purchase, AMSURL=https://sandbox.itunes.apple.com/WebObjects/MZBuy.woa/wa/inAppBuy?guid=00008030-001E19361A12202E, AMSDescription=Purchase Failed, AMSStatusCode=200, AMSServerPayload={ "cancel-purchase-batch" = 1; customerMessage = "Unable to process your request."; dialog = { defaultButton = ok; explanation = "Please try again later.\n\n[Environment: Sandbox]"; initialCheckboxValue = 1; isFree = 1; "m-allowed" = 0; message = "Unable to process your request."; okButtonString = OK; }; failureType = ""; "m-allowed" = 0; metrics = { actionUrl = "sandbox.itunes.apple.com/WebObjects/MZBuy.woa/wa/inAppBuy"; asnState = 0; dialogId = "MZCommerce.SystemError"; eventType = dialog; message = "Unable to process your re"; mtEventTime = "2025-07-30 07:08:24 Etc/GMT"; mtTopic = "xp_its_main"; options = ( OK ); }; pings = ( ); }, NSDebugDescription=Purchase Failed Server canceled the purchase}}}
3
1
250
Jul ’25
iPad 13 (M3 (Cellular)) Bug Problem
I would like to know if this problem only affects me or others as well. Since the latest version of iPadOS, my eSIM no longer works, or rather, I have no mobile data. It worked with the previous version, but since I updated, mobile data (Internet) no longer works. When I open Safari, the window " Mobile data network could not be activated. You do not have a mobile data plan. Use Wi-Fi or open the mobile data options in "Settings". Any Recommendations? Thank you all
1
0
125
3w
Announce the time not using selected voice
With 26.4 beta 2 announce the time is no longer using the voice I have selected. I am using Australian English Siri 2, however it will speak using American English Samantha. I also have the system voice set the Australian English Siri 2 which is never honored. In fact, with that setting, Speak announcement never happens. Speak announcements has been broken since 26.0. There are several other issues with text to speach. Basically, TTS works for the most part if you use the default Samantha voice. Various things break when using other voices. FB22035712 -- "Announce the time not using selected voice" FB22035743 -- "Speak announcements only works if Samantha voice is selected." I will note that FB20933185 -- "Siri voices break System voice UI" appears fixed in 26.4 beta 2, in that the UI is no longer broken with Siri voices, but now Siri voices aren't honored.
1
1
53
1d
MacOS 26.4 beta “Failed to prepare software update”
I have received this installation error attempting to upgrade from MacOS 26.4 beta 2 to beta 3 on my Intel 2020 27” iMac, and now trying to install beta 4 from beta 3 on my M1 Max MBP. I have seen from a sprinkling of post that some others have had the same issue. I was able to successfully perform the 2 to 3 upgrade on the iMac in safe boot, suggesting possible compatible, third-party app. But that did not work for beta 4 on either device. I have submitted feedback for each episode. Any others have this issue? Unusual for Apple, I have never had any issues installing beta software before.
5
1
920
2w
Files app iOS 26
Ok, so I’ve downloaded iOS 26 for the iPhone and iPad and there are a couple of points bugging me. Why oh why would somebody think that it was a good idea to remove the ability to scroll through photos in a folder in files? Where in their tiny minds did they think that opening a photo, viewing said photo, then closing photo to then open the next photo in sequence was a better or more productive way than just swiping left and right? I mean, seriously!!! And why the need for a separate Preview app when it worked fine opening files in the Files app?! I deleted the Preview app from my iPhone to see what difference it would make, but alas it made things worse. Now, because there’s no Preview app, Files wants to open my photos in an image editing app called Afterlite! I checked settings for the files app, and the only options I have for opening photos are Afterlite (which it’s decided to make default), the Photoshop app, or iMovie! Does anyone have any ideas how to get photos stored in the Files app to open IN the Files app or at least the Photos app? Just when I thought they’d come to their senses and sorted out that god awful iOS 18 Photos app, they go and do something like this! Also, can someone explain to me what the point is of having a month and year view in the Photos app? When I sort by month and pick a particular month or date in a month, instead of showing just those images taken that month, it just takes you back to the view with ALL of your photos? Surely if you have thousands of photos on your device and you want to see only photos on a particular date, it would make sense to show only the photos from that date. Even if it generated automatic albums under the album view for each month and year that would be something!
3
0
511
Sep ’25
I am being completely ignored by apple developer support what can I do?
I am not receiving any replies back for a request for entitlements I made a month ago, cant get a status or a response on any post, email, support ticket I create, what can I do?
Replies
0
Boosts
1
Views
180
Activity
Jan ’26
Tahoe beta 2 install successful but cannot get past login with a valid login
Installation has completed login is successful but after 30 secs it returns to login screen safe mode does the same. tried recovery mode and reinstalled. Still in the login loop. what are my choices now?
Replies
3
Boosts
1
Views
239
Activity
Jul ’25
App Stuck in Review for Over a Month – Urgent Assistance Required
Hello, My app has been stuck in the App Store review process for approximately one month, with no progress or updates provided during this time. I have sent around 20 emails and also submitted an expedite request due to the critical nature of the issue. Unfortunately, I have not received any response to any of my inquiries. This situation has reached a critical point. Since my app is not functioning properly, I have lost all of my subscribed users, causing both financial loss and damage to my reputation. Based on my previous experience, review times are usually much shorter, so this delay appears highly unusual. I would greatly appreciate your assistance in clarifying the following: Why has my app not been reviewed yet? Why have my emails not received any response? Is there anything further I can do to expedite the review process? I kindly ask for this issue to be investigated and resolved as soon as possible. I am ready to provide any additional information if needed. App Apple ID: 6756207941 I need a response now, please. Don't tell me to send an email because I'm not getting any replies. I just want a review to be conducted. Thank you in advance for your support. Best regards,
Replies
0
Boosts
1
Views
88
Activity
1d
Speed AppleTV > Distorted HomePod Audio
Hey everyone. Ever since installed OS26 (and 26.1 now) - whenever I fast play any video on 1.25x, 1.5x, 2x on the AppleTV - the audio gets massively distorted on HomePods. Be it on YouTube, Difuse, or any supporting app. I even tried mirroring from iPhone -same issue. Anyone else experiencing the same? I noticed no posts about troubleshooting.
Replies
2
Boosts
0
Views
112
Activity
Dec ’25
Mac app store
Cannot download FCPX that was purchased few yerars ago on Macbook pro with Tahoe OS beta. App do not show on my downloaded apps
Replies
0
Boosts
1
Views
174
Activity
Aug ’25
Unable to Check for Update
An error occurred while checking for a software update after the iOS 26 update. Is anyone else facing a similar issue?
Replies
0
Boosts
2
Views
56
Activity
Jun ’25
Network filtering/VPN configurations not working
Hello, I'm experiencing issues with multiple apps on macOS related to network-related tasks. FIrst, I had problems with the network filter on Avast security. It told me to allow net work filtering, so I pressed the popup button that said allow filtering, but did nothing and gave me a error. Later on, on Nord VPN didnt work aswell, when I had to grant permission to configure a VPN. It didn't even give me a description of the error, just said something went wrong. I contacted NordVPN support, which didnt do anything exept for telling me to uninstall avast and restart my mac, which I did but was useless. Please help me.
Replies
0
Boosts
1
Views
75
Activity
Jun ’25
Beta 26.0 stuck on Apple intelligence screen after update
After updating to the newest beta on my iPhone 16 I'm stuck on this screen after accepting the terms: No Internet Connection Setup and activation of Apple Intelligence is unavailable when your device is offline. Connect to the internet and try again. I tried several different networks and 5G but no luck..
Replies
2
Boosts
1
Views
526
Activity
Oct ’25
NEED HELP WITH VOICE MEMOS PLEASE
I have a very important voice memo that I have recorded on my iPad, as I was recording it, it seemed to have completely worked, but for some strange reason the voice memo will not play, download to my filess, I am unable to send it to anyone, and it basically just pops up blank every time I just try to share it. I cannot listen to it and have not been able to listen to it. This is the same on both my iPad and my phone, when I went to Apple, they said to come on here and ask for guidance, and that it might be because my regular iPhone is updated normally but on my iPad, which was the Voice Memo was recorded on is updated To beta. please give me some advice and if there’s any way, I could recover even the transcript of the voice message because it is truly so important to me. The sound waves are there and everything and I just don’t understand why it will not play on either device. I have also tried copying it. I have also tried trimming the beginning and it’s like the data is there, but it will not play.
Replies
1
Boosts
0
Views
72
Activity
1w
Bring Back Launchpad
So, I started with the developer beta on Tahoe a couple months ago. I gave the new Apps.app a fair shot.... I HATE it. Finally used a terminal work around to get Launchpad back up and running. Now with the release of the Public Beta and Developer Beta 5, Apple has nerfed the Launchpad.app altogether. Apple, listen to your customers. Yes some people really love spotlight but not everyone wants to scroll through a list of apps as long as my leg because, my PTSD brain won't let me remember the name of the app to type into spotlight. The Launchpad app had a great visual reference for those of us with poor memory function. Bring it back, and let your customers choose which one they want to use.
Replies
1
Boosts
1
Views
79
Activity
Aug ’25
Unable to check for updates
Hey there, I recently updated my iPhone to the iOS 26 developers beta version, and I’m encountering an issue on the Software Update page. It says “Unable to check for updates,” and I’m unable to revert to iOS 18. Is this a temporary problem? Will I be able to update my iPhone in the future without needing to reset it? Thanks
Replies
5
Boosts
1
Views
343
Activity
Jun ’25
Unable to RENEW Developer Account - no "Renew" button
After checking the forum, it's clear that Apple has a MAJOR ONGOING PROBLEM here. We are far from the only company experiencing this, and it has been a problem for years. Apple, please FIX THIS! What's the problem? We receive an email reminding us to renew our developer account. All of Apple's instructions to renew do not work (with no explanation), and yet we are threatened with removal of our apps if we do not renew in time. Firstly, it should be unnecessary for us to manually renew because we registered a valid credit card to auto-renew. It worked last year, and the same credit card continues to be valid. Secondly, when we try to manually renew, there is no "Renew" button appearing anywhere, contrary to Apple's instructions. It's not in the Developer app (Mac or iOS), and it does not appear in the Developer account website. We now have only 16 days left until Apple kicks our app out of the App Store. @APPLE: We are not alone. Lots of your customers have the same problem, as reported on this forum for multiple years. This problem threatens the livelihoods of many people. Please fix this! Thank you.
Replies
0
Boosts
1
Views
154
Activity
Aug ’25
IOS 26`
Anyone else's phone die after installed iOS 26 beta? I'm not happy at all. shows that my phone is charging but will not turn on. have tried hard resetting it 50+ times, 5 different chargers.. nothing.
Replies
2
Boosts
1
Views
310
Activity
Jun ’25
Sandbox apple in app purchases not working - Error Domain=AMSErrorDomain Code=305 "Purchase Failed Server canceled the purchase"
<SKPaymentQueue: 0x10629d1b0>: Payment completed with error: Error Domain=ASDErrorDomain Code=500 "(null)" UserInfo={client-environment-type=Sandbox, storefront-country-code=USA, NSUnderlyingError=0x108f15c80 {Error Domain=AMSErrorDomain Code=305 "Purchase Failed Server canceled the purchase" UserInfo={AMSFailureReason=Server canceled the purchase, AMSURL=https://sandbox.itunes.apple.com/WebObjects/MZBuy.woa/wa/inAppBuy?guid=00008030-001E19361A12202E, AMSDescription=Purchase Failed, AMSStatusCode=200, AMSServerPayload={ "cancel-purchase-batch" = 1; customerMessage = "Unable to process your request."; dialog = { defaultButton = ok; explanation = "Please try again later.\n\n[Environment: Sandbox]"; initialCheckboxValue = 1; isFree = 1; "m-allowed" = 0; message = "Unable to process your request."; okButtonString = OK; }; failureType = ""; "m-allowed" = 0; metrics = { actionUrl = "sandbox.itunes.apple.com/WebObjects/MZBuy.woa/wa/inAppBuy"; asnState = 0; dialogId = "MZCommerce.SystemError"; eventType = dialog; message = "Unable to process your re"; mtEventTime = "2025-07-30 07:08:24 Etc/GMT"; mtTopic = "xp_its_main"; options = ( OK ); }; pings = ( ); }, NSDebugDescription=Purchase Failed Server canceled the purchase}}}
Replies
3
Boosts
1
Views
250
Activity
Jul ’25
iPad 13 (M3 (Cellular)) Bug Problem
I would like to know if this problem only affects me or others as well. Since the latest version of iPadOS, my eSIM no longer works, or rather, I have no mobile data. It worked with the previous version, but since I updated, mobile data (Internet) no longer works. When I open Safari, the window " Mobile data network could not be activated. You do not have a mobile data plan. Use Wi-Fi or open the mobile data options in "Settings". Any Recommendations? Thank you all
Replies
1
Boosts
0
Views
125
Activity
3w
Apple Developer Support is down?
Has anyone been able to raise a ticket with the support team in the past 48 hours without getting an infinite loader or error on the page?
Replies
1
Boosts
1
Views
155
Activity
2w
Announce the time not using selected voice
With 26.4 beta 2 announce the time is no longer using the voice I have selected. I am using Australian English Siri 2, however it will speak using American English Samantha. I also have the system voice set the Australian English Siri 2 which is never honored. In fact, with that setting, Speak announcement never happens. Speak announcements has been broken since 26.0. There are several other issues with text to speach. Basically, TTS works for the most part if you use the default Samantha voice. Various things break when using other voices. FB22035712 -- "Announce the time not using selected voice" FB22035743 -- "Speak announcements only works if Samantha voice is selected." I will note that FB20933185 -- "Siri voices break System voice UI" appears fixed in 26.4 beta 2, in that the UI is no longer broken with Siri voices, but now Siri voices aren't honored.
Replies
1
Boosts
1
Views
53
Activity
1d
MacOS 26.4 beta “Failed to prepare software update”
I have received this installation error attempting to upgrade from MacOS 26.4 beta 2 to beta 3 on my Intel 2020 27” iMac, and now trying to install beta 4 from beta 3 on my M1 Max MBP. I have seen from a sprinkling of post that some others have had the same issue. I was able to successfully perform the 2 to 3 upgrade on the iMac in safe boot, suggesting possible compatible, third-party app. But that did not work for beta 4 on either device. I have submitted feedback for each episode. Any others have this issue? Unusual for Apple, I have never had any issues installing beta software before.
Replies
5
Boosts
1
Views
920
Activity
2w
Files app iOS 26
Ok, so I’ve downloaded iOS 26 for the iPhone and iPad and there are a couple of points bugging me. Why oh why would somebody think that it was a good idea to remove the ability to scroll through photos in a folder in files? Where in their tiny minds did they think that opening a photo, viewing said photo, then closing photo to then open the next photo in sequence was a better or more productive way than just swiping left and right? I mean, seriously!!! And why the need for a separate Preview app when it worked fine opening files in the Files app?! I deleted the Preview app from my iPhone to see what difference it would make, but alas it made things worse. Now, because there’s no Preview app, Files wants to open my photos in an image editing app called Afterlite! I checked settings for the files app, and the only options I have for opening photos are Afterlite (which it’s decided to make default), the Photoshop app, or iMovie! Does anyone have any ideas how to get photos stored in the Files app to open IN the Files app or at least the Photos app? Just when I thought they’d come to their senses and sorted out that god awful iOS 18 Photos app, they go and do something like this! Also, can someone explain to me what the point is of having a month and year view in the Photos app? When I sort by month and pick a particular month or date in a month, instead of showing just those images taken that month, it just takes you back to the view with ALL of your photos? Surely if you have thousands of photos on your device and you want to see only photos on a particular date, it would make sense to show only the photos from that date. Even if it generated automatic albums under the album view for each month and year that would be something!
Replies
3
Boosts
0
Views
511
Activity
Sep ’25
iOS 26.4 Beta 1 Apple Music/Apple One subscription issue
iOS 26.4 developer beta 1 Music subscription on Apple 1 not being recognised (Australia). Music wants a subscription to be purchased as a stand alone. Anyone else got this issue? How to fix? Affects IPhone 17 Max pro and IPad Pro 2nd gen.
Replies
0
Boosts
1
Views
39
Activity
Feb ’26