StoreKit

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Support in-app purchases and interactions with the App Store using StoreKit.

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In-App Purchases not loading in production / TestFlight — Previously missing Paid Apps Agreement — App rejected under Guideline 3.1.2
Hello, My app was rejected on iPad (iPad Air 11-inch M3, iPadOS 26.2.1) with two related issues: Guideline 2.1 – Performance – App Completeness “The app exhibited one or more bugs that would negatively impact users. Bug description: the premium subscription cannot be loaded properly.” Guideline 3.1.2 – Business – Payments – Subscriptions “The submission did not include all the required information for apps offering auto-renewable subscriptions.” I am using StoreKit 2 with SubscriptionStoreView to present the auto-renewable subscription. During development: Subscriptions load correctly in the simulator (sandbox). On real devices, I test without a local StoreKit configuration file to fetch products from App Store Connect. The subscription UI (title, duration, price) displays correctly when products are returned. At the time of review, the Paid Apps Agreement was not active. I suspect this may have caused the subscription products to fail loading on the review device. Since then: Paid Apps Agreement is now Active. SubscriptionStoreView should automatically show required metadata. Because the subscription failed to load on iPad during review, the required information (title, price, duration) was not visible, which likely triggered the 3.1.2 rejection. Additionally, in TestFlight I sometimes see inconsistent behavior where the app appears but cannot be installed (“App Not Available”). Also, my app was rejected, but the subscription is still waiting for review. I would really appreciate guidance on the following: Am I potentially missing any required configuration that could prevent products from loading in production? Is there any propagation delay after activating the Paid Apps Agreement that could affect product availability? If I am overlooking something in configuration or testing, please let me know what I should specifically verify before resubmitting. Thank you very much for your help.
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224
3w
SubscriptionStoreView - Restoring Subscriptions
I'm using code similar to the following to conditionally show the SubscriptionStoreView and the .storeButton(.visible, for: .restorePurchases) modifier is used to allow the user to restore an existing subscription. How can I listen for events that would allow me to close this view once the subscription is restored? The .onInAppPurchaseCompletion closure does not handle this and it also appears that listening for results in Transaction.currentEntitlements also doesn't handle the fact that a subscription is restored. Any guidance on how to determine if the subscription has been restored would be greatly appreciated. Finally, how can this be tested effectively in both TestFlight and in Xcode with the simulator. if subscriptionManager.subscription == .none { SubscriptionStoreView(groupID: "1234567") { SubscriptionMarketingView(transparency: false) .containerBackground(for: .subscriptionStoreFullHeight) { GradientBackground() } } .backgroundStyle(.clear) .storeButton(.visible, for: .restorePurchases) .storeButton(.visible, for: .redeemCode) .onInAppPurchaseCompletion { product, result in Task { await subscriptionManager.entitlements() } } }
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130
Nov ’25
User charged, but .userCancelled returned
Hello, Is anyone else seeing Purchase.PurchaseResult.UserCancelled, despite a successful transaction? I had a user notify me today that he: Attempted a purchase Entered payment credentials Was asked to opt in to email subscription notifications Opted In Was shown my app's "User Canceled Purchase" UI Attempted to repurchase Was alerted that he was "Already Subscribed" I have adjusted my code to check Transaction.currentEntitlements on receiving a .userCancelled result, to avoid this in the future. Is this logically sound? Here is my code - please let me know if you see any issues: func purchase(product: Product, userId: String) async throws -> StoreKit.Transaction { let purchaseUUID = UUID() let options: Set<Product.PurchaseOption> = [.appAccountToken(purchaseUUID)] let result = try await product.purchase(options: options) switch result { case .success(let verification): guard case .verified(let tx) = verification else { throw PurchaseError.verificationFailed // Show Error UI } return try await processVerified(tx) case .userCancelled: for await result in Transaction.currentEntitlements { if case .verified(let tx) = result, tx.productID == product.id, tx.revocationDate == nil { return try await processVerified(tx) } } throw PurchaseError.cancelled // Show User Cancelled UI case .pending: throw PurchaseError.pending // Show Pending UI @unknown default: throw PurchaseError.unknown // Show Error UI } } @MainActor func processVerified(_ transaction: StoreKit.Transaction) async throws -> StoreKit.Transaction { let id = String(transaction.id) if await transactionCache.contains(id) { await transaction.finish() return transaction // Show Success UI } let (ok, error) = await notifyServer(transaction) guard ok else { throw error ?? PurchaseError.serverFailure(nil) // Show Error UI } await transaction.finish() await transactionCache.insert(id) return transaction // Show Success UI } The only place the "User Cancelled Purchase" UI is displayed on my app is after the one instance of "throw PurchaseError.cancelled" above. This happened in Production, but I have also seen userCancelled happen unexpectedly in Sandbox. Thank you for your time and help.
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177
May ’25
AppStore response times for the store test environment to make purchases is very long.
I enter the payment wall, there it takes more or less 3 to 4 minutes to show the plans, when I select the monthly plan the loader is shown and from there the pop up to make the purchase in sandbox does not appear, I have waited until a maximum of 50 minutes and it is not shown, I go back and close the app I do the same steps and I am still there, without showing the pop up. Doing this same process in xcode, everything happens immediately without any interruption.
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134
May ’25
“Billing problem” after free trial subscription expiry in sandbox environment
Yesterday I noticed that if I purchase a free trial subscription in my app using a sandbox account, when the subscription expires I see a “Billing Problem” message every time I open the app. ”allow purchases &amp; renewals“ setting is ON so this shouldn’t happen. has anyone else seen this or knows how to resolve? observed on iOS 18.3.2 &amp; 16.7.10 thanks
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148
Apr ’25
restoreCompletedTransactions not working on iOS 26
I use [[SKPaymentQueue defaultQueue] restoreCompletedTransactions]. Works on my App which is in the store (compiled pre-iOS 26). If I compile the same App now, same codebase with Xcode Version 26.0, restore does not work. Nothing happens. Tested on real device (iOS 26). Documentation says its deprecated, but my deployment target is iOS 12. Anyone has similar issues? Any recommendations?
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97
Sep ’25
SKTestSession.setSimulatedError() not working for .loadProducts API in iOS 26.2
Description SKTestSession.setSimulatedError() does not throw the configured error when testing StoreKit with the .loadProducts API in iOS 26.2. The simulated error is ignored, and products load successfully instead. Environment iOS: 26.2 (Simulator) Xcode: 26.2 beta 2 (Build 17C5038g) macOS: 15.6.1 Framework: StoreKitTest Testing Framework: Swift Testing base project: https://developer.apple.com/documentation/StoreKit/implementing-a-store-in-your-app-using-the-storekit-api Expected Behavior After calling session.setSimulatedError(.generic(.notAvailableInStorefront), forAPI: .loadProducts), the subsequent call to Product.products(for:) should throw StoreKitError.notAvailableInStorefront. Actual Behavior The error is not thrown. Products load successfully as if setSimulatedError() was never called. Steps to Reproduce Create an SKTestSession with a StoreKit configuration file Call session.setSimulatedError(.generic(.notAvailableInStorefront), forAPI: .loadProducts) Call Product.products(for:) with a valid product ID Observe that no error is thrown and the product loads successfully Sample Code import StoreKitTest import Testing struct SKDemoTests { let productID: String = "plus.standard" @Test func testSimulatedErrorForLoadProducts() async throws { let storeKitConfigURL = try Self.getStoreKitConfigurationURL() let session = try SKTestSession(contentsOf: storeKitConfigURL) try await session.setSimulatedError( .generic(.notAvailableInStorefront), forAPI: .loadProducts ) try await confirmation("StoreKitError throw") { throwStoreKitError in do { _ = try await Self.execute(productID: productID) } catch let error as StoreKitError { guard case StoreKitError.notAvailableInStorefront = error else { throw error } throwStoreKitError() } catch { Issue.record( "Expect StoreKitError. Error: \(error.localizedDescription)" ) } } #expect(session.allTransactions().isEmpty) } static func execute(productID: String) async throws { guard let product = try await Product.products(for: [productID]).first( where: { $0.id == productID }) else { throw NSError( domain: "SKDemoTests", code: 404, userInfo: [NSLocalizedDescriptionKey: "Product not found for ID: \(productID)"] ) } _ = product } static func getStoreKitConfigurationURL() throws -> URL { guard let bundle = Bundle(identifier: "your.bundle.identifier"), let url = bundle.url(forResource: "Products", withExtension: "storekit") else { fatalError("StoreKit configuration not found") } return url } } Test Result The test fails because the expected StoreKitError.notAvailableInStorefront is never thrown. Question Is this a known issue in iOS 26.2 / Xcode 26.2 beta 2, or is there a different approach required for simulating errors with SKTestSession in this version? Any guidance would be appreciated. Feedback Assistant report: FB21110809
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247
Feb ’26
Can SKOverlay be used to prompt updates for the same app?
According to Apple's documentation, SKOverlay is designed to recommend other applications to users. I'm seeking clarification on whether it also supports displaying update prompts for the host application itself. Use case: My app (for example, HelloDeveloper) is live at version 2.0, but some users are still on version 1.0. I want to display a soft update prompt that allows users to remain in the app. Question: Is it possible to use SKOverlay with my app's App Store ID to present an update option without requiring users to leave the app?
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185
Oct ’25
IAP Product Fetch Returns Empty Array in React Native iOS App
We're experiencing an issue with in-app purchases in our React Native iOS app where RNIap.getProducts() is consistently returning an empty array, preventing users from making purchases. Technical Details: Using react-native-iap library Product ID: '[REDACTED]' Platform: iOS Product Type: Consumable (one-time payment, NOT subscription) Error in logs: "No products returned from App Store. Check App Store Connect." Debugging shows: Products Fetched: [] Steps to Reproduce: Open app and navigate to the quiz feature Attempt to purchase additional quiz attempts Modal opens but fails to load product information What We've Confirmed: IAP Connection initializes successfully No error is thrown during product fetch, just an empty array returned App is configured with correct Bundle ID Using Apple Sandbox test account We are implementing consumable purchases (one-time payments) Potential Issues to Investigate: Product configuration in App Store Connect Ensure product is set as "Consumable" type in App Store Connect Sandbox tester account permissions/activation Bundle ID matching between app and App Store Connect Product ID case sensitivity or typos
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115
Apr ’25
New App with Subscription Review
We are launching a new app with a subscription in-app purchase (IAP). The Status of the IAP is "Waiting for Review". We want to submit the app to app for review, but the section to select an IAP with the app is not appearing. According to online sources, if we submit a new app for review, without selecting the IAP that goes with it, then the app may be released in the App Store without users being able to purchase the IAP. This actually happened to us years ago and I can't remember how we got around it, but it was painful. It seems strange that Apple would allow this problem to persist for years. Why not just hire an intern to fix it? Maybe because they are too busy running around in circles at the new spaceship headquarters. Regardless, our IAP has been sitting in "Waiting for Review" status for a while now and I'm concerned it may never be approved. Any advice would be appreciated.
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2w
StoreKit2: appAccountToken in purchase() always returns first value instead of updated UUID
Hello, I’m experiencing an issue with StoreKit 2 when passing a new appAccountToken for each purchase request. Case-ID: 15948169 (for DTS reference) Description of the Problem When initiating a purchase, I generate a new UUID to use as the appAccountToken: let serverTransactionId = UUID() let options: Set<Product.PurchaseOption> = [ .appAccountToken(serverTransactionId) ] let result = try await product.purchase(options: options) Expected Behavior: Each new purchase should return the updated appAccountToken that I pass into the purchase options. Actual Behavior: The payload response after success always contains the same appAccountToken from the very first transaction. It ignores subsequent UUIDs I pass and keeps reusing the original one. This causes issues because the same identifier is being reused across multiple transactions, making it difficult to map purchases to the correct user session. Steps to Reproduce Generate a fresh UUID using UUID(). Pass it as .appAccountToken when calling purchase(). Complete the transaction in the sandbox environment. Inspect the payload response → The appAccountToken value is always the same as the first one used, not the newly provided one. Additional Info I do have a focused test project that reproduces this issue. The issue appears specific to appAccountToken persistence across multiple transactions. Has anyone else experienced this behavior with StoreKit 2? Is this expected (Apple caching the first token) or could this be a bug?
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399
Nov ’25
how is the refund amount calculated for auto-renewing upgrade?
Hi, We have a app with some auto-renewing subscription in a group of subscriptions. When a user upgrade from a subscription to another, the "user receive a refund of the prorated amount of their original subscription" (https://developer.apple.com/app-store/subscriptions/). How is the prorated calculated ? Example : subscription to 14,99$ / month. If subscriber upgrade after 10 days, is the refund calculated 10/30 of 14,99$ (so ~5$) ?
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93
Sep ’25
In-app purchase for auto-renewals subscription for sandbox
Dear Apple Support Team, We are currently implementing auto-renewable subscriptions in our iOS app and are testing the integration using the sandbox environment. On the iOS app side, the in-app purchase flow completes successfully and displays a "Purchase Successful" message. However, we are not receiving any server notification callbacks on our configured App Store Server Notifications (Sandbox) webhook URL. For your reference, the webhook URL we have set in App Store Connect (Sandbox) is: https://9c0f-182-79-123-254.ngrok-free.app/ios/webhook Despite successfully completing a subscription purchase in the sandbox, there is no evidence that the webhook is being triggered. We would appreciate your guidance in resolving this issue or confirming if there are any additional configurations or steps required on our end.
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275
May ’25
Recurring subscriptions return with an "Unknown Error" fail message
Testing recurring subscriptions in a new release in both development environment and in Test Flight, we see an increased percentage of failed calls returning from Apple server. The return failure message is that an unknown error occurred. The behavior is not consistent and most often we get a failure and another attempt succeeds. We do get around 50% failures which is alarming and cannot be explained to the end user. We have also experimented with previous test versions that are in production currently and we see the same behavior, so this is not isolated to the most recent release we plan nor to a specific application we have. Past testing in previous releases did not return such high percentage of failures from Apple server. Have you encountered such an issue? We have no idea what may cause Apple server to return with this "Unknown error" and there is no log we can consume from Apple subscription service. Appreciate your help on this.
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96
Apr ’25
Storekit configuration broken in Xcode 16.4 the file has been changed
Hi everyone, After updating to Xcode 16.4, my StoreKit configuration stopped working. Whenever I run the app with a .storekit file set as the active scheme, I immediately get this alert: “The file has been changed. Do you want to save your changes or revert to the file on disk?” No matter if I choose Save Anyway or Revert, StoreKit testing does not work - the purchases are not simulated, and the scheme is basically broken. This issue didn’t exist in Xcode 15.4 - the same StoreKit configuration file works fine there. What I tried so far: Clearing Derived Data - no effect Making sure no scripts/tools modify the .storekit file - still happens Restarting Xcode and macOS - no change Environment: Xcode 16.4 Happens in both Simulator and on device Reproducible 100% Has anyone else seen this in 16.4? Any known workarounds until Apple fixes it? Thanks!
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485
Oct ’25
Advanced Commerce (Sandbox) – Generic Product Still “Ready to Submit”
Hello, Our app is approved for the Advanced Commerce API and we are currently testing in the Sandbox environment only. We have created generic product identifiers and have already submitted them via the Advanced Commerce API Access form. However, the generic product status in App Store Connect is still “Ready to Submit.” For Sandbox testing, is this status expected, or do we need to submit an app build or the generic product for review before Advanced Commerce works correctly? Thank you.
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239
Jan ’26
Acknowledgment there is a subscription renewal problem?
New subscriptions have been failing to renew in the sandbox for 3 days. I am seeing multiple posts and comments from people that appear to be experiencing the same issue. But I haven't seen any feedback from Apple representatives. I really do not want to launch a new app without seeing functioning renewals in the sandbox. Is there somewhere else we are intended to seek assistance?
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150
Apr ’25
In-App Purchases not loading in production / TestFlight — Previously missing Paid Apps Agreement — App rejected under Guideline 3.1.2
Hello, My app was rejected on iPad (iPad Air 11-inch M3, iPadOS 26.2.1) with two related issues: Guideline 2.1 – Performance – App Completeness “The app exhibited one or more bugs that would negatively impact users. Bug description: the premium subscription cannot be loaded properly.” Guideline 3.1.2 – Business – Payments – Subscriptions “The submission did not include all the required information for apps offering auto-renewable subscriptions.” I am using StoreKit 2 with SubscriptionStoreView to present the auto-renewable subscription. During development: Subscriptions load correctly in the simulator (sandbox). On real devices, I test without a local StoreKit configuration file to fetch products from App Store Connect. The subscription UI (title, duration, price) displays correctly when products are returned. At the time of review, the Paid Apps Agreement was not active. I suspect this may have caused the subscription products to fail loading on the review device. Since then: Paid Apps Agreement is now Active. SubscriptionStoreView should automatically show required metadata. Because the subscription failed to load on iPad during review, the required information (title, price, duration) was not visible, which likely triggered the 3.1.2 rejection. Additionally, in TestFlight I sometimes see inconsistent behavior where the app appears but cannot be installed (“App Not Available”). Also, my app was rejected, but the subscription is still waiting for review. I would really appreciate guidance on the following: Am I potentially missing any required configuration that could prevent products from loading in production? Is there any propagation delay after activating the Paid Apps Agreement that could affect product availability? If I am overlooking something in configuration or testing, please let me know what I should specifically verify before resubmitting. Thank you very much for your help.
Replies
1
Boosts
1
Views
224
Activity
3w
SubscriptionStoreView - Restoring Subscriptions
I'm using code similar to the following to conditionally show the SubscriptionStoreView and the .storeButton(.visible, for: .restorePurchases) modifier is used to allow the user to restore an existing subscription. How can I listen for events that would allow me to close this view once the subscription is restored? The .onInAppPurchaseCompletion closure does not handle this and it also appears that listening for results in Transaction.currentEntitlements also doesn't handle the fact that a subscription is restored. Any guidance on how to determine if the subscription has been restored would be greatly appreciated. Finally, how can this be tested effectively in both TestFlight and in Xcode with the simulator. if subscriptionManager.subscription == .none { SubscriptionStoreView(groupID: "1234567") { SubscriptionMarketingView(transparency: false) .containerBackground(for: .subscriptionStoreFullHeight) { GradientBackground() } } .backgroundStyle(.clear) .storeButton(.visible, for: .restorePurchases) .storeButton(.visible, for: .redeemCode) .onInAppPurchaseCompletion { product, result in Task { await subscriptionManager.entitlements() } } }
Replies
0
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1
Views
130
Activity
Nov ’25
User charged, but .userCancelled returned
Hello, Is anyone else seeing Purchase.PurchaseResult.UserCancelled, despite a successful transaction? I had a user notify me today that he: Attempted a purchase Entered payment credentials Was asked to opt in to email subscription notifications Opted In Was shown my app's "User Canceled Purchase" UI Attempted to repurchase Was alerted that he was "Already Subscribed" I have adjusted my code to check Transaction.currentEntitlements on receiving a .userCancelled result, to avoid this in the future. Is this logically sound? Here is my code - please let me know if you see any issues: func purchase(product: Product, userId: String) async throws -> StoreKit.Transaction { let purchaseUUID = UUID() let options: Set<Product.PurchaseOption> = [.appAccountToken(purchaseUUID)] let result = try await product.purchase(options: options) switch result { case .success(let verification): guard case .verified(let tx) = verification else { throw PurchaseError.verificationFailed // Show Error UI } return try await processVerified(tx) case .userCancelled: for await result in Transaction.currentEntitlements { if case .verified(let tx) = result, tx.productID == product.id, tx.revocationDate == nil { return try await processVerified(tx) } } throw PurchaseError.cancelled // Show User Cancelled UI case .pending: throw PurchaseError.pending // Show Pending UI @unknown default: throw PurchaseError.unknown // Show Error UI } } @MainActor func processVerified(_ transaction: StoreKit.Transaction) async throws -> StoreKit.Transaction { let id = String(transaction.id) if await transactionCache.contains(id) { await transaction.finish() return transaction // Show Success UI } let (ok, error) = await notifyServer(transaction) guard ok else { throw error ?? PurchaseError.serverFailure(nil) // Show Error UI } await transaction.finish() await transactionCache.insert(id) return transaction // Show Success UI } The only place the "User Cancelled Purchase" UI is displayed on my app is after the one instance of "throw PurchaseError.cancelled" above. This happened in Production, but I have also seen userCancelled happen unexpectedly in Sandbox. Thank you for your time and help.
Replies
1
Boosts
1
Views
177
Activity
May ’25
AppStore response times for the store test environment to make purchases is very long.
I enter the payment wall, there it takes more or less 3 to 4 minutes to show the plans, when I select the monthly plan the loader is shown and from there the pop up to make the purchase in sandbox does not appear, I have waited until a maximum of 50 minutes and it is not shown, I go back and close the app I do the same steps and I am still there, without showing the pop up. Doing this same process in xcode, everything happens immediately without any interruption.
Replies
0
Boosts
1
Views
134
Activity
May ’25
verifyReceipt ETIMEDOUT sandbox
The majority of our sandbox calls to verifyReceipt end in an ETIMEDOUT error. This is making it very difficult to verify our purchase flow for our pending release. We have not yet migrated to StoreKit 2 and still rely on this API endpoint. The Apple API status page reports no issues. Is anyone else encountering this?
Replies
1
Boosts
1
Views
181
Activity
May ’25
“Billing problem” after free trial subscription expiry in sandbox environment
Yesterday I noticed that if I purchase a free trial subscription in my app using a sandbox account, when the subscription expires I see a “Billing Problem” message every time I open the app. ”allow purchases &amp; renewals“ setting is ON so this shouldn’t happen. has anyone else seen this or knows how to resolve? observed on iOS 18.3.2 &amp; 16.7.10 thanks
Replies
2
Boosts
1
Views
148
Activity
Apr ’25
restoreCompletedTransactions not working on iOS 26
I use [[SKPaymentQueue defaultQueue] restoreCompletedTransactions]. Works on my App which is in the store (compiled pre-iOS 26). If I compile the same App now, same codebase with Xcode Version 26.0, restore does not work. Nothing happens. Tested on real device (iOS 26). Documentation says its deprecated, but my deployment target is iOS 12. Anyone has similar issues? Any recommendations?
Replies
2
Boosts
0
Views
97
Activity
Sep ’25
SKTestSession.setSimulatedError() not working for .loadProducts API in iOS 26.2
Description SKTestSession.setSimulatedError() does not throw the configured error when testing StoreKit with the .loadProducts API in iOS 26.2. The simulated error is ignored, and products load successfully instead. Environment iOS: 26.2 (Simulator) Xcode: 26.2 beta 2 (Build 17C5038g) macOS: 15.6.1 Framework: StoreKitTest Testing Framework: Swift Testing base project: https://developer.apple.com/documentation/StoreKit/implementing-a-store-in-your-app-using-the-storekit-api Expected Behavior After calling session.setSimulatedError(.generic(.notAvailableInStorefront), forAPI: .loadProducts), the subsequent call to Product.products(for:) should throw StoreKitError.notAvailableInStorefront. Actual Behavior The error is not thrown. Products load successfully as if setSimulatedError() was never called. Steps to Reproduce Create an SKTestSession with a StoreKit configuration file Call session.setSimulatedError(.generic(.notAvailableInStorefront), forAPI: .loadProducts) Call Product.products(for:) with a valid product ID Observe that no error is thrown and the product loads successfully Sample Code import StoreKitTest import Testing struct SKDemoTests { let productID: String = "plus.standard" @Test func testSimulatedErrorForLoadProducts() async throws { let storeKitConfigURL = try Self.getStoreKitConfigurationURL() let session = try SKTestSession(contentsOf: storeKitConfigURL) try await session.setSimulatedError( .generic(.notAvailableInStorefront), forAPI: .loadProducts ) try await confirmation("StoreKitError throw") { throwStoreKitError in do { _ = try await Self.execute(productID: productID) } catch let error as StoreKitError { guard case StoreKitError.notAvailableInStorefront = error else { throw error } throwStoreKitError() } catch { Issue.record( "Expect StoreKitError. Error: \(error.localizedDescription)" ) } } #expect(session.allTransactions().isEmpty) } static func execute(productID: String) async throws { guard let product = try await Product.products(for: [productID]).first( where: { $0.id == productID }) else { throw NSError( domain: "SKDemoTests", code: 404, userInfo: [NSLocalizedDescriptionKey: "Product not found for ID: \(productID)"] ) } _ = product } static func getStoreKitConfigurationURL() throws -> URL { guard let bundle = Bundle(identifier: "your.bundle.identifier"), let url = bundle.url(forResource: "Products", withExtension: "storekit") else { fatalError("StoreKit configuration not found") } return url } } Test Result The test fails because the expected StoreKitError.notAvailableInStorefront is never thrown. Question Is this a known issue in iOS 26.2 / Xcode 26.2 beta 2, or is there a different approach required for simulating errors with SKTestSession in this version? Any guidance would be appreciated. Feedback Assistant report: FB21110809
Replies
2
Boosts
2
Views
247
Activity
Feb ’26
Can SKOverlay be used to prompt updates for the same app?
According to Apple's documentation, SKOverlay is designed to recommend other applications to users. I'm seeking clarification on whether it also supports displaying update prompts for the host application itself. Use case: My app (for example, HelloDeveloper) is live at version 2.0, but some users are still on version 1.0. I want to display a soft update prompt that allows users to remain in the app. Question: Is it possible to use SKOverlay with my app's App Store ID to present an update option without requiring users to leave the app?
Replies
1
Boosts
0
Views
185
Activity
Oct ’25
IAP Product Fetch Returns Empty Array in React Native iOS App
We're experiencing an issue with in-app purchases in our React Native iOS app where RNIap.getProducts() is consistently returning an empty array, preventing users from making purchases. Technical Details: Using react-native-iap library Product ID: '[REDACTED]' Platform: iOS Product Type: Consumable (one-time payment, NOT subscription) Error in logs: "No products returned from App Store. Check App Store Connect." Debugging shows: Products Fetched: [] Steps to Reproduce: Open app and navigate to the quiz feature Attempt to purchase additional quiz attempts Modal opens but fails to load product information What We've Confirmed: IAP Connection initializes successfully No error is thrown during product fetch, just an empty array returned App is configured with correct Bundle ID Using Apple Sandbox test account We are implementing consumable purchases (one-time payments) Potential Issues to Investigate: Product configuration in App Store Connect Ensure product is set as "Consumable" type in App Store Connect Sandbox tester account permissions/activation Bundle ID matching between app and App Store Connect Product ID case sensitivity or typos
Replies
0
Boosts
1
Views
115
Activity
Apr ’25
New App with Subscription Review
We are launching a new app with a subscription in-app purchase (IAP). The Status of the IAP is "Waiting for Review". We want to submit the app to app for review, but the section to select an IAP with the app is not appearing. According to online sources, if we submit a new app for review, without selecting the IAP that goes with it, then the app may be released in the App Store without users being able to purchase the IAP. This actually happened to us years ago and I can't remember how we got around it, but it was painful. It seems strange that Apple would allow this problem to persist for years. Why not just hire an intern to fix it? Maybe because they are too busy running around in circles at the new spaceship headquarters. Regardless, our IAP has been sitting in "Waiting for Review" status for a while now and I'm concerned it may never be approved. Any advice would be appreciated.
Replies
3
Boosts
1
Views
519
Activity
2w
StoreKit2: appAccountToken in purchase() always returns first value instead of updated UUID
Hello, I’m experiencing an issue with StoreKit 2 when passing a new appAccountToken for each purchase request. Case-ID: 15948169 (for DTS reference) Description of the Problem When initiating a purchase, I generate a new UUID to use as the appAccountToken: let serverTransactionId = UUID() let options: Set<Product.PurchaseOption> = [ .appAccountToken(serverTransactionId) ] let result = try await product.purchase(options: options) Expected Behavior: Each new purchase should return the updated appAccountToken that I pass into the purchase options. Actual Behavior: The payload response after success always contains the same appAccountToken from the very first transaction. It ignores subsequent UUIDs I pass and keeps reusing the original one. This causes issues because the same identifier is being reused across multiple transactions, making it difficult to map purchases to the correct user session. Steps to Reproduce Generate a fresh UUID using UUID(). Pass it as .appAccountToken when calling purchase(). Complete the transaction in the sandbox environment. Inspect the payload response → The appAccountToken value is always the same as the first one used, not the newly provided one. Additional Info I do have a focused test project that reproduces this issue. The issue appears specific to appAccountToken persistence across multiple transactions. Has anyone else experienced this behavior with StoreKit 2? Is this expected (Apple caching the first token) or could this be a bug?
Replies
3
Boosts
1
Views
399
Activity
Nov ’25
I always recieve DID_FAIL_TO_RENEW
I am testing sandbox subscribe but I always recieve DID_FAIL_TO_RENEW I try to create new sandbox account and clear purchase history but not work can anyone help?
Replies
1
Boosts
1
Views
138
Activity
Apr ’25
how is the refund amount calculated for auto-renewing upgrade?
Hi, We have a app with some auto-renewing subscription in a group of subscriptions. When a user upgrade from a subscription to another, the "user receive a refund of the prorated amount of their original subscription" (https://developer.apple.com/app-store/subscriptions/). How is the prorated calculated ? Example : subscription to 14,99$ / month. If subscriber upgrade after 10 days, is the refund calculated 10/30 of 14,99$ (so ~5$) ?
Replies
0
Boosts
1
Views
93
Activity
Sep ’25
In-app purchase for auto-renewals subscription for sandbox
Dear Apple Support Team, We are currently implementing auto-renewable subscriptions in our iOS app and are testing the integration using the sandbox environment. On the iOS app side, the in-app purchase flow completes successfully and displays a "Purchase Successful" message. However, we are not receiving any server notification callbacks on our configured App Store Server Notifications (Sandbox) webhook URL. For your reference, the webhook URL we have set in App Store Connect (Sandbox) is: https://9c0f-182-79-123-254.ngrok-free.app/ios/webhook Despite successfully completing a subscription purchase in the sandbox, there is no evidence that the webhook is being triggered. We would appreciate your guidance in resolving this issue or confirming if there are any additional configurations or steps required on our end.
Replies
3
Boosts
1
Views
275
Activity
May ’25
Recurring subscriptions return with an "Unknown Error" fail message
Testing recurring subscriptions in a new release in both development environment and in Test Flight, we see an increased percentage of failed calls returning from Apple server. The return failure message is that an unknown error occurred. The behavior is not consistent and most often we get a failure and another attempt succeeds. We do get around 50% failures which is alarming and cannot be explained to the end user. We have also experimented with previous test versions that are in production currently and we see the same behavior, so this is not isolated to the most recent release we plan nor to a specific application we have. Past testing in previous releases did not return such high percentage of failures from Apple server. Have you encountered such an issue? We have no idea what may cause Apple server to return with this "Unknown error" and there is no log we can consume from Apple subscription service. Appreciate your help on this.
Replies
1
Boosts
1
Views
96
Activity
Apr ’25
Storekit configuration broken in Xcode 16.4 the file has been changed
Hi everyone, After updating to Xcode 16.4, my StoreKit configuration stopped working. Whenever I run the app with a .storekit file set as the active scheme, I immediately get this alert: “The file has been changed. Do you want to save your changes or revert to the file on disk?” No matter if I choose Save Anyway or Revert, StoreKit testing does not work - the purchases are not simulated, and the scheme is basically broken. This issue didn’t exist in Xcode 15.4 - the same StoreKit configuration file works fine there. What I tried so far: Clearing Derived Data - no effect Making sure no scripts/tools modify the .storekit file - still happens Restarting Xcode and macOS - no change Environment: Xcode 16.4 Happens in both Simulator and on device Reproducible 100% Has anyone else seen this in 16.4? Any known workarounds until Apple fixes it? Thanks!
Replies
5
Boosts
1
Views
485
Activity
Oct ’25
Advanced Commerce (Sandbox) – Generic Product Still “Ready to Submit”
Hello, Our app is approved for the Advanced Commerce API and we are currently testing in the Sandbox environment only. We have created generic product identifiers and have already submitted them via the Advanced Commerce API Access form. However, the generic product status in App Store Connect is still “Ready to Submit.” For Sandbox testing, is this status expected, or do we need to submit an app build or the generic product for review before Advanced Commerce works correctly? Thank you.
Replies
2
Boosts
0
Views
239
Activity
Jan ’26
Acknowledgment there is a subscription renewal problem?
New subscriptions have been failing to renew in the sandbox for 3 days. I am seeing multiple posts and comments from people that appear to be experiencing the same issue. But I haven't seen any feedback from Apple representatives. I really do not want to launch a new app without seeing functioning renewals in the sandbox. Is there somewhere else we are intended to seek assistance?
Replies
2
Boosts
1
Views
150
Activity
Apr ’25
The payment page is returning a 503 error, preventing me from making the payment. Why is this happening? I need to complete this payment urgently.
The developer payment page is returning a 503 error, preventing me from making the payment. Why is this happening? I need to complete this payment urgently.
Replies
2
Boosts
1
Views
123
Activity
3w