Hello, I submitted an Apple Developer Program enrollment as an organization on July 24, 2026. 39 days later, my account still shows "Your enrollment is being processed. Your enrollment ID is M4FJHZY948." Since submitting, I have received no document requests, no verification call, and no emails from Apple beyond the initial confirmation. I have checked spam and junk folders throughout. This is blocking App Store Connect setup for a release we have ready to submit. Could an Apple team member please review this enrollment and let me know whether anything is needed from my side? I can provide documentation or take a verification call at any time. Thank you.

Hello, I am reaching out here because I am experiencing a critical issue with unpaid earnings and cannot get a response through the standard App Store Connect support channels. I recently realized that my account currency was set incorrectly. Because of this issue, several payments were never delivered to my bank: A few hundred dollars from 2024. Over $1,000 from about two months ago. I have repeatedly tried to contact support to get this resolved, even reaching out to other departments out of desperation, but no one has answered me through any medium. To make matters worse, whenever I submit a case to the Finance department, it completely disappears from my "Recent Issues" dashboard. The only cases that remain visible are my App Review threads all of my financial disputes simply vanish after I submit them. Fortunately, I have kept a manual record of the case numbers for every ticket I have opened. Having these funds in limbo with absolutely no communication is incredibly frustrating and unprofessional. Has anyone else experienced finance tickets disappearing from their dashboard? How can I escalate this so an actual representative can look up my case numbers and help release my missing funds? Any guidance would be greatly appreciated.

I enrolled in the Apple Developer Program on September 17, 2026 and received the Order Acknowledgement for the US$99 payment. Apple’s email said the order would be processed within 2 business days, but my enrollment is still showing as pending. I’ve already contacted Apple Developer Support, but I’m curious if anyone else has experienced this recently. How long did your enrollment take to activate? Did it activate automatically, or did Apple Support need to manually review it? Was there any issue with payment, billing information, or identity verification? I’m enrolling as an individual developer from Saudi Arabia. Would appreciate hearing from anyone who has gone through the same situation recently.

Hi, I am trying to sign up for an individual account. As soon as I click enroll now i get error saying contact us. I cannot get in touch with them and when i do get response states 2FA and number should match region. I have completed all of those but still nothing and I have tried with multiple accounts. Please if anyone knows how to help I would really appreciate it.

Dear Apple Developer Support Team, I am writing to urgently escalate my Apple Developer Program enrollment issue regarding Case Number 20000132030420. I have been trying to enroll in the Apple Developer Program for almost two months, but my enrollment is still pending. I have contacted Apple Support multiple times and followed the instructions provided, but unfortunately, I have not received any meaningful update or resolution. More than a month ago, I was asked to submit my government-issued ID for verification, which I submitted as requested. Since then, I have received no update regarding the status of my enrollment. I have also attempted to contact support regarding this case, but my messages have not received a response. This prolonged delay is extremely frustrating and is preventing me from moving forward with my development work and publishing plans. I have been patient and have followed every step requested by Apple, but after nearly two months without a resolution, I am requesting that this case be urgently escalated to the appropriate team and that my enrollment status be reviewed. Please provide me with: An update on the current status of my enrollment. Confirmation that my submitted government ID has been received and reviewed. The reason for the continued delay, if applicable. A clear timeline for when my Apple Developer Program enrollment will be completed. I sincerely hope @Apple @Support can look into this matter and resolve it as soon as possible. This is now my last option to reach out again for support, as I have already spent considerable time trying to resolve this through the existing support channels. I would greatly appreciate a prompt response and resolution to Case #20000132030420. Kind regards,

Enrollment ID: 68PU8B9629 My organization enrollment has been stuck on "Your enrollment is being processed" since 11 August 2026. Apple requested verification documents on the day I submitted; I uploaded them on 13 August and received confirmation of receipt the same day. There has been no decision since - 39 days. I opened support case 102952910936 on 3 September. On 11 September an advisor called me and committed to a reply within 2-3 business days. Nothing arrived. I followed up in writing on 18 September asking for escalation, and there has still been no reply. One detail that may matter: an email dated 10 September appears in my case history that never arrived at either of my registered addresses. I only learned of it from the case log. If the enrollment team's replies are not being delivered to me, that would explain the silence on both sides. Two questions: Is there a way to confirm which address the enrollment team is replying to? Is there an escalation path beyond the callback on the case? Each callback restarts from zero and no advisor has been able to tell me what, if anything, is still missing. I have not re-submitted the enrollment and have not been charged, so there is no duplicate order. I can re-send any document immediately.

I created my account and made the payment on September 11th, and it's still pending. The estimated timeframe is 48 hours, and so far nothing. I've already sent two emails to support and haven't received any response either.

My Apple Developer Program membership has expired and my app has been removed. I am unable to find any renewal option or button on both the website and the app. Kindly assist me in renewing my account and reinstating my product at the earliest.

Hello, I am looking for assistance from Apple Developer Support regarding my Individual Apple Developer Program enrollment. Case: 102954985235 My enrollment was prevented before I was given an opportunity to complete any additional identity verification or submit government-issued identification. I opened a Developer Support case and requested a manual review. Today I also spoke with Apple Developer Support by phone. During the call I was told that Apple Developer Program membership is not available to everyone and that I am not eligible for membership. However, I was not told why I am considered ineligible, which enrollment requirement I failed to meet, whether there is an issue with my Apple Account, or whether additional verification could resolve the issue. I am an individual developer and I am fully prepared to complete any legitimate identity, address, payment, or account verification Apple requires. Could Apple Developer Support please escalate case 102954985235 to the appropriate Enrollment / Membership team or Senior Advisor for reconsideration and advise what verification or corrective action is available? I am specifically trying to determine whether this is: – an identity verification issue; – an Apple Account eligibility issue; – a regional restriction; – a compliance/security review; – or another enrollment requirement. I am not asking for confidential internal security information. I am asking for an opportunity to resolve any legitimate verification issue affecting my enrollment. Thank you.

I am the Account Holder of my Apple Developer account. When I click the account link from App Store Connect, I am redirected to my Apple Developer account. However, I do not see any License Agreement available to review or accept there. My account also appears as if there is no active membership. When I return to App Store Connect, the agreement notification is still displayed, but there is no “Accept” button available for me in the Action column. This issue is also affecting my access to Certificates, Identifiers & Profiles. When I try to open that section, I receive an “Access Unavailable” message. I have already tried contacting Apple by email, but I have not received a response yet. Is there anyone from Apple Developer Support who can help me resolve this issue? If possible, could you also provide a phone number or another direct way to contact Developer Support?

Hello, I am contacting you regarding an invoice for my annual Apple Developer Program membership payment of $99. This is the third consecutive year that I have paid for my Apple Developer Program membership. In the first year, I received the invoice immediately after the payment, on September 3, by email with the subject “Your Apple invoice #…”. In the second year, I also received the invoice immediately after the payment, on September 9, at the contact email address associated with my account. This year, I renewed and paid for the membership in the same way as in previous years, but I have not received an invoice. I tried to contact Apple Developer Support through the following path: Contact Apple Developer Support → Get help with a new issue → Membership and Account → Program Purchase and Renewal → Email Email is the only contact option available to me. The contact form automatically displays my name and Apple Account email address, and these fields cannot be changed. However, after entering my message and trying to submit the form, I receive the following error: “This email address isn’t valid. To update your email address, visit account.apple.com.” When I visit account.apple.com and sign in, the email address associated with my Apple Account is exactly the same as the email address automatically displayed in the Apple Developer Support form. I cannot see anything in my account settings that needs to be updated or corrected. I also have a valid phone number associated with my Apple Account. However, Apple Developer Support does not offer me a phone contact option for this issue — only email, and I am unable to submit the email form because of the error described above. Could you please help me obtain the invoice for this year’s $99 Apple Developer Program membership payment? I would also appreciate your help in resolving the issue with the Developer Support contact form, so that I can contact Apple Developer Support in the future if necessary. Thank you for your assistance.

Hi everyone, I’m a photographer in mainland China, and I’ve spent several months developing an iOS tool to assist with film photography. I’m now unable to complete Apple Developer Program enrollment and would appreciate hearing from anyone who has resolved a similar situation through an official process. During enrollment, I switched between my own iPhone and Mac. I mistakenly thought I could continue on another device because both belonged to me and I was using my own Apple Account. I now understand the same-device requirement and accept that I did not follow it correctly. The applicant and the identity documents were mine throughout. After contacting support, I received an email saying my account had been updated and that I must continue on the device originally used for identity verification. The email also explained how to identify the correct device from the screens shown in the Developer app. In a later call, support told me that the earlier account update had been a one-time exception and that another device change had been detected afterward. I was told that, under the current policy, I could no longer proceed with enrollment and that this was the final decision. The earlier email explained the device requirement, but did not say that this was the only exception or describe that consequence. My membership payment was refunded. I understand that payment does not mean enrollment was approved, and the refund itself is not what I am disputing. The Developer app on my Mac now reports that my identity document could not be verified. On my iPhone, selecting “Enroll Now” produces an error directing me to contact support. Apple’s identity verification guidance says that additional or alternative documentation may be required and that developers can contact support about verification outside the Developer app. I understand that this does not guarantee another review of a rejected application. What I’m trying to find out is: Has anyone resolved a similar device-related enrollment restriction for the same applicant and original Apple Account, particularly after an earlier exception had already been used? Is there an official process for reviewing the original application or completing additional identity verification in this situation? I have already contacted Developer Support several times. I’m willing to provide additional documents through an official secure channel and follow written instructions on one confirmed device. I’m not looking to bypass verification, use someone else’s identity, or obtain approval through a forum post. This has been discouraging after months of work. I accept that I made a mistake with the enrollment process, but I’d like to find out whether there is a legitimate way to correct it and get back to developing the tool. If you have first-hand experience, I would appreciate knowing what official process helped—not simply that creating another account happened to work. I have kept the support correspondence and can provide case references through a verified Apple support channel. I have left account details and case numbers out of this public post. Thank you. Official identity verification guidance: https://developer.apple.com/help/account/membership/identity-verification/

Hey everyone, Two weeks in on this and hoping someone here has actually made it through. My identity verification (passport) got approved. Payment failed the first try, so I fixed my card details and tried again. Since then it's just been "Unable to Continue, contact support at developer.apple.com/contact" every time, iPhone app or Mac app, doesn't matter which. Three different support agents on this case so far. Each one asks for something the last one already had, and it's been quiet for over a week now since anyone actually replied. Anyone been through this exact combo, identity fine, payment fine, still stuck on the same error, and actually gotten past it? Did it fix itself eventually or was there something specific that unstuck it? Appreciate anything you've got.

I've tried to pay for developer program via multiple different cards, none seems working keeps on pending and asks to make a purchase.

Hi everyone, I enrolled in the Apple Developer Program a few hours ago and completed the payment. A few minutes later, I accidentally started a second enrollment, but canceled it before making another payment. My purchase now shows as “Electronically Delivered” in the Apple Store app, but the Developer website hasn’t updated and I haven’t received a confirmation email. Has anyone had a similar issue? Should I contact Apple Support tomorrow or just wait? Thanks!

I'm trying to enroll in the Apple Developer Program as an individual and I'm stuck at a point I can't get past on my own. What happens The ID scan step in the Apple Developer App completes successfully. After that, when I sign in with my account, I get "We could not complete your enrollment." Developer Support told me the reason: my identity has already been verified under a different Apple Account, and per Apple's policy the same identity cannot be verified again on a second account. The problem is that I cannot identify that other account. I have used the same Apple Account since 2018 and have no recollection of ever creating a second one. What I have already checked Every device I own (iPhone, iPad, Mac). All are signed in to the same Apple Account. No other account appears anywhere. My entire email history, including archived, spam and deleted mail. Every message from Apple since 2018 was sent to the same address. There is no trace of any other Apple Account. iCloud Keychain and saved credentials in all browsers I use. No other Apple Account is stored. Family Sharing members. Nothing relevant. I submitted over twenty candidate email addresses to Developer Support. All came back as no match. Support responses so far Both email and phone support gave me the same answer: nothing can be done unless I provide the email address of the other account. I offered to provide my device serial number and other identifying information, but no alternative lookup method was offered. A possible explanation I found a thread here describing a case where someone had enrolled years earlier under an account they later deleted via privacy.apple.com, and the identity verification remained linked to that deleted account rather than being released with it. If something similar applies to me, the account I am being asked to identify no longer exists, which would explain why no trace of it can be found anywhere. What I'm asking Has anyone had the identity verification association reset by Apple? If so, what did it take? Is there a way to have Apple look up the associated account from a device serial number or other identifying information, rather than requiring the email address up front? Has anyone resolved a case involving a deleted Apple Account retaining the verification link?

Title: Enrollment disappeared from account with no notification — WCV6L5LH9F Hello, My Apple Developer Program enrollment has vanished from my account with no explanation or notification, and I am hoping someone from Apple can tell me what happened. Details: Enrollment ID: WCV6L5LH9F Support Case ID: 102965409792 Enrollment type: Organization Enrollment submitted: 9/3/26, payment completed at that time Timeline: Enrollment submitted and paid. Account showed "Your enrollment is being processed. Your enrollment ID is WCV6L5LH9F." Status remained unchanged for over two weeks. No request for documentation, no verification call, no email beyond the original purchase confirmation. September 16: opened support case 102965409792. Received only the automated acknowledgment from Apple developer support. No substantive reply since. Phone support has been showing as unavailable on the Contact Us page, so the callback path has not been available to me. Today: the enrollment banner is gone entirely. My account page now shows "Join the Apple Developer Program" with an "Enroll today" button, as though no enrollment was ever submitted. The support case is no longer listed under open cases. At no point did I receive a withdrawal or rejection notice. I have checked the inbox and spam folder of the email address associated with my Apple ID. The membership fee has not been refunded to the card used. Additional context, in case it is relevant: I have not submitted a duplicate enrollment at any point 2FA is enabled on the Apple ID [For organizations: the D-U-N-S number on file is active and the legal entity name matches the D&B record exactly] My questions: Was this enrollment withdrawn or rejected, and if so, for what reason? Is there anything required from me — identity documents, entity verification, corrected information — to complete it? Should I submit a new enrollment, or would doing so create a conflict with the existing record? I would rather fix whatever the underlying issue is than re-submit blindly and end up in the same state. Any guidance from Apple staff or from developers who have seen an enrollment disappear this way would be much appreciated. Thank you.

Hello, I'm trying to enroll in the Apple Developer Program (Individual) for the first time, but I'm completely stuck at the identity verification step. The Apple Developer app / Developer Support tells me my identity was "already verified using a different Apple Account." However, I have only ever had ONE Apple ID (used continuously since my iPhone 5s, through my iPhone 7, and now my iPhone 13 and Mac — same email the entire time). I have never created, accessed, or verified identity on any other Apple Account. I contacted Developer Support (case 20000143970410). Two advisors, including a Senior Advisor, confirmed the block but said there is no manual override available, no team that can view or share info about the other account, and no way to resolve this on their end. They have since closed my case. Given that I've never had another Apple ID, this seems to be either: A system error incorrectly matching my identity to someone else's account, or Someone else using my personal identity documents to verify a different Apple Account without my knowledge. Has anyone experienced this exact situation and found a resolution? Could a moderator please take a look at case 20000143970410? Thank you in advance for any help.

Our organization submitted an enrollment application for the Apple Developer Program through the developer website, but the application has been stuck on "Pending" status well past the stated 24-hour window.

My individual enrollment is completely gridlocked (see case ID Case ID 102964219702). The iOS Developer App is experiencing a terminal redirect loop forcing me to the web, and the web portal is locked 'In Review'. Frontline staff state there is a duplicate Apple ID flag. I have verified via appleid.apple.com that I only have one active account. I require an escalation to Tier 2 Senior Operations to perform a manual identity override. I have government-issued ID ready to upload immediately to clear this flag. 2 phone calls, 6 emails, only one totally unhelpful response. Cannot move forward on a project until I enroll and I've been stuck in this holding pattern for days. Never had this treatment from Apple before: very disappointing.