Hello everyone, I am seeking advice, or hopefully the attention of an Apple Community Moderator, regarding a structural loop I am stuck in with my Apple Developer Program enrollment. My independent corporate enrollment is currently being declined due to an automated historical account association, and standard support channels have not been able to resolve it. The Context • Back in 2015: I was added as an Admin or Team Member to a past client’s Apple Developer account to help them set up their environment. That client never ended up publishing any applications, and that account has been completely dormant for years. • In 2024: I officially incorporated my own separate, independent legal entity in the United States. I successfully obtained our IRS EIN, established a clean Dun & Bradstreet (D-U-N-S) profile, and applied for a fresh Apple Developer Organization Account using my company's official credentials. The Issue Our application was completely declined. Through correspondence, it became clear that Apple’s automated enrollment scanners are flagging my personal identity or Apple Account because of that legacy 2015 admin association. The system is treating my new, legitimate corporation as a duplicate or "associated entity" violation. The Roadblock I am the authorized legal signee for my new US company. This is a completely separate legal and financial entity. I have all official corporate documentation ready for verification, including IRS CP-575 EIN assignments, state Articles of Organization, and active D-U-N-S data matching our exact corporate address. Unfortunately, Tier 1 developer support templates are not addressing this backend identity-link issue. I simply need an Account Specialist or Risk Management team member to manually review the file, sever my identity link from that dead 2015 client team ID, and allow our US corporation to proceed with enrollment. Our business operations and product launch timelines are completely stalled. Has anyone successfully broken out of this legacy association loop? If any Apple Dev Forums moderators are reading this, could you please help escalate this ticket internally? Case ID for reference: 102966456983 Thank you for any insight or assistance. Regards Tanveer

I have been trying to enroll in the Apple Developer Program for seven weeks, and this has become an unacceptable support experience. During this period, I have exchanged multiple emails with Apple Developer Support and have been contacted by at least six different support representatives. Most replies have repeated the same generic instructions, particularly telling me to use the same device, without providing any specific diagnosis or meaningful resolution. I have followed the instructions, used the same iPhone, submitted the requested identity documentation, enabled two-factor authentication, and kept my Apple Account information up to date. Apple Support also withdrew my previous enrollment and instructed me to enroll again. Nevertheless, the process still ends with the same message: “Your enrollment could not be completed.” After seven weeks and at least six support representatives, I still have not been told: the actual reason the enrollment is being rejected; whether there is an account, device, identity-verification, or regional restriction; whether the previous enrollment was fully cleared from Apple’s backend; which team is responsible for manually reviewing or resetting the enrollment; or when I can expect a real resolution. Repeated template responses are not a reasonable substitute for investigating the problem. If Apple’s system is blocking the enrollment, Apple should be able to identify the restriction and explain how it can be resolved. Is it normal for an enrollment issue to remain unresolved for seven weeks after repeated contact with so many support representatives? Has anyone experienced the same problem and successfully had it escalated to an Enrollment Specialist or Senior Advisor? I would particularly appreciate a response from Apple explaining the correct escalation path for a manual backend review, rather than another repetition of the standard enrollment instructions.

I'm the Account Holder for a small organization enrolled in the Apple Developer Program with a current paid membership. The organization completed D-U-N-S and Apple's verification, and I need to get back into this account. The Apple Account tied to the membership shows "This account has been locked for security reasons." Every recovery path fails with "This Apple Account is not valid or not supported": Password reset at iforgot.apple.com Unlock and request access at iforgot.apple.com/unlock "Request Access" from the lock alert itself I have also tried to open a case with Apple Support through getsupport.apple.com and the Apple Support app. Both require the affected account's email before continuing, and both reject it with the same error, so I cannot get a case opened. The account owner is ready to verify identity and has the trusted phone number and a signed-in device. I'm asking for one thing: a path to a human at Apple who can look up this account, verify the owner, and restore access. If the Apple Account itself cannot be restored, I need the Account Holder role on our existing organization team reassigned to a different Apple Account so we keep the Team ID, membership, and D-U-N-S verification without re-enrolling. I'm not posting identifiers since this is a public board. I can provide the organization name and the account email through any private channel an Apple staffer can offer. Thanks.

Does anyone know what to do when an enrollment application is stuck? (Enrollment ID 979ZZ5A3BA if anyone from Apple sees this.) We applied back in June, got a quick request for more docs which we gave, and ever since then, we've heard nothing. It's now almost October. I tried filing a support request in August, but they just said it was another dept's responsibility.

My app was built and uploaded on my new organization accoun, apple Start rejection and asking for more detail, gradually misunderstand some of my features suspected its in app purchase and rejected the apps, after Claritying that, rejected for spam, I clarify and resubmi, but no response for morethan a week, I redesigned and rebuil and resubmitted the apps, but still more than 5days no respons, Please any solution?

Apple Developer Program charged me twice, but my membership is still not activated I’m having a serious issue with Apple Developer enrollment and I’m trying to understand whether anyone else has experienced the same thing. First payment — September 24, 2026 I enrolled in the Apple Developer Program and paid 499.99 RON through Apple Pay. from my iphone account id for my new dev account id via develp app so I use my old iphone id to pay for the new one. For this first payment, I received the Apple invoice by email, but I did not receive a separate enrollment/membership confirmation email. The invoice contains: Document: 856194864131 Sequence: 1-14543243672 My first Enrollment ID is: U4A5F84VTL After the payment, my Developer account showed “Pending”. Later, I also saw a message saying that my account was not eligible, even though the payment had already been charged. Second payment — September 25, 2026 Because the first enrollment was still not activated, I tried the enrollment again directly through the Apple Developer website in a web browser. I made a second payment of US$99. For this second payment, I did not receive an invoice. I only received an email from Apple confirming that the order had been placed and would be processed within 2 business days. The second Enrollment ID is: BNF99FS32B However, after making the second payment, when I log into the Developer account I still see: “Purchase your membership. To continue your enrollment, complete your purchase now. Your purchase may take up to 48 hours to process.” So now I have paid twice for the Apple Developer Program, but I still don't have an active membership. The first payment has an invoice and the second payment has an order confirmation, but neither enrollment is currently active. I don't want to make a third payment. Has anyone experienced something similar? What happened to your previous payment, and how did Apple resolve it? I would especially appreciate an explanation from Apple Developer Support regarding what happens to the first payment when a second enrollment/payment is made. or this can be called a scam?

I'm developing an iOS/iPadOS remote infrastructure management app that includes native WireGuard, OpenVPN, and Tailscale/Headscale client functionality using Apple's Network Extension APIs. The app does not operate a VPN service, provide VPN endpoints, route traffic through developer-controlled infrastructure, or have access to users' VPN traffic or credentials. Users supply their own WireGuard/OpenVPN configurations or connect to their own/existing Tailscale or Headscale networks. Guideline 5.4 states that apps offering VPN services must use the appropriate NEVPNManager APIs and may only be offered by developers enrolled as an organisation. Does the organisation-enrolment requirement also apply to an app such as this, where VPN functionality is a client/tool for connecting to infrastructure selected and controlled entirely by the user, rather than a VPN service provided by the app developer? I'm currently enrolled in the Apple Developer Program as an Individual and would like to determine whether conversion to an Organisation account is required before distribution.

I have tried many times to purchase the apple developer account but it always give me the error that this product is not available in your region country I always tried to make that purchase complete but got disapointed just because of error. first they put me on hold for hours an hours then they don't entertain us although I am a genuine user of apple and we are a registered entity. so please give a look on it .

I have been developing an iOS app I have been wanting to release. In the past, I have been able to use my apple account to put things to various testing builds. I did not realize my account had expired earlier this year and I had a build I wanted to work. When I renewed my account, it said it would take a week to activate. It is now over that week period and I cannot use my developer account properly still. Xcode says I do not have a valid method to upload my new build and all my old builds for some reason cannot be used. My account has a red 'x' next to it when I try to manage it on my macbook. Does anyone have any advice on how to help as I have 2 have emails to apple support over the past week that have just been ignored.

Hello, I am unable to complete my Apple Developer Program enrollment. My identity verification has already been completed, and I was able to submit the membership purchase. I received the Order Acknowledgement from Apple, but the payment is never processed and the membership is not activated. I contacted my bank in Kyrgyzstan. They confirmed that the card is active, there are no restrictions on it, and, most importantly, they have received no authorization attempt from Apple at all. I have already contacted Apple Developer Support: Case ID: 102968515655 Unfortunately, I have not received a resolution or further instructions. My situation: Individual enrollment Identity verified with a Russian passport Payment card issued by a bank in Kyrgyzstan Order Acknowledgement received No charge or authorization attempt reaches the bank Developer Program membership remains inactive Could Apple Developer Support please check whether my enrollment/payment is stuck on Apple's side and advise how I can complete the existing enrollment? If necessary, could the enrollment/payment state be reset so that I can submit the purchase again through the supported method? Thank you.

Hi Kurdish sorani keyboard on IOS 27 it’s ver bad And when writing some Word and doing space between any word keyboard change for number and -/:(()£&@“.,?!’ On IOS 25 and 26 very good and perfect. and we need add Kurdish language Sorani add to translate thank you

I have been trying to complete my enrollment with Apple Developer for 6 weeks now. Review of my business documents was finally completed on Sept 10, but payment hasn't been processed. Does anyone have any feedback on how to complete payment or get in contact with the developer team? I tried calling the call center but they instructed me to create a ticket, which I did, but there's been no response

I am posting here because I have exhausted the normal Apple Developer Support channels and my Developer Program enrollment issue is still unresolved. Case: 20000125784320 I have been trying to enroll in the Apple Developer Program for several weeks. The enrollment/identity verification process has repeatedly failed or shown “Unable to continue. Contact support.” Since opening the case: I have exchanged/sent 30+ emails regarding the issue. I have provided Apple with the requested identity documents, screen recording, Apple Account information, device information and other verification details. I followed the troubleshooting instructions provided by multiple Developer Support advisors. I initially tried enrollment on a Mac mini M2. I subsequently also obtained an iPhone and tried from there, but the enrollment issue remains. I have repeatedly tried Apple's telephone support. On one occasion I waited more than 70 minutes without an advisor answering, and other calls have had similar results. Despite providing the requested information, I continue to receive similar troubleshooting responses rather than a resolution of the underlying enrollment/account issue. Please do not simply direct me to developer.apple.com/contact/. I have already been using that support channel extensively, and the lack of a resolution there is precisely why I am posting here. This is no longer a minor inconvenience. Our application is already available on Android, while our iOS launch remains blocked before we can even begin the App Store publishing process. We had planned a broader international marketing campaign around the launch, and the continued delay is causing significant business and revenue impact. We are now considering what formal remedies may be available to us, including seeking legal advice regarding the losses resulting from the prolonged unresolved situation. I would much rather have Apple resolve the enrollment issue so that we can move forward. I am not asking Apple to bypass identity verification or any Developer Program requirement. I am ready to provide whatever legitimate verification Apple requires. I simply need someone capable of reviewing the actual account/enrollment status and explaining what is blocking it. If an Apple representative or another developer who has experienced this exact “Unable to continue” enrollment issue can provide a path to the appropriate enrollment/identity verification team, I would appreciate the help. Case: 20000125784320

I am a developer from China, and I was registering for an Apple Developer account. The first time, I did it on my MacBook Pro 2018 and submitted the registration application. At the same time, I did not notice the email Apple sent requesting a supplementary photo of my ID card. During this period, in order to package my app for release, I bought a new MacBook. When I logged into the Apple Developer app on the new MacBook, the Apple Developer Program was still in a state where I could submit a registration application. I was not sure what had happened (at this point I had already paid the first year's $99), so I submitted the registration application again, and then I was prompted that my ID card could not be verified. I sought help from customer service, and they told me that because I changed devices during the registration process, my ID card had been banned by the backend and I could never register again. I feel desperate about this result. During the registration process, I was not told that I could not change devices. Also, when I accessed the Apple Developer app on the new device, it did not show the progress of my previous registration submission, which made me think I needed to submit the registration again. My app has already been developed and is waiting to be released, and now this outcome is unacceptable to me. Please help me.

I’m designing a voluntary self-control/safety app for adults using FamilyControls/ManagedSettings with individual authorization. When a user voluntarily starts a timed protection session, can the app hide or block itself for the duration of that session so the user cannot easily locate the app and uninstall it? When the DeviceActivity schedule ends, could an extension remove that restriction so the app becomes available again automatically? I understand that an adult may ultimately be able to revoke Family Controls authorization through Settings. I’m specifically asking whether the app itself can be hidden/blocked during the active session.

Hi everyone, I'm reaching out because I'm stuck and hoping someone from the community — or Apple — can help. On July 28, 2026, I received a termination letter for my Apple Developer Program membership. The letter cites Section 3.2(f) of the ADP Agreement and states that Apple has "good reason to believe" I violated it due to "documented indications of fraudulent conduct." However, the letter provides no specific details, no examples, and no explanation of what conduct triggered this decision. It explicitly states it's "not intended to be a complete statement of the facts." I immediately opened a support ticket (Case ID: 20000122541025) asking for clarification and to appeal the decision. It has now been 1.5 weeks with zero response beyond the automated acknowledgment email. To make things more concerning: I noticed that my role on the team is now showing as "Finance", even though I am the Account Holder. I did not make this change myself, and I have no explanation for how or when it happened. This makes me wonder if there was unauthorized access to my account, and whether that could be connected to whatever triggered the "fraud" determination. I've since: Submitted a follow-up through the "Need assistance with accessing your developer account" contact form Checked my Apple ID security settings for signs of unauthorized access Been waiting for any kind of substantive response Has anyone else experienced: A termination for "fraudulent conduct" with zero specifics provided? Their account role being changed without their knowledge? Long response delays (1.5+ weeks) on Developer Program Support tickets for termination appeals? Any advice on how to escalate this, or realistic expectations on response time, would be greatly appreciated. This has real business impact and I'd like to understand what actually happened before accepting a decision I don't have visibility into. Thanks in advance.

I am posting this because the normal support channel has stopped responding, and I would like to know whether anyone from Apple can look at the case, or whether other developers have found a way out of the same situation. Case number: 102948857237 Summary I am trying to enroll in the Apple Developer Program as an individual. My app is finished and tested on device. The enrollment has been blocked for more than two months. After a formal escalation, support confirmed on 2 September that the case had been re-escalated to an internal team. There has been no update since. Timeline Individual enrollment failed repeatedly with a generic error. The case was referred to an internal team. Support asked whether I was associated with another developer account. I asked that any legacy associations be removed. I found and reported, on my own initiative, an older secondary Apple Account in my name. It has no developer program history. I removed all device associations from it. Support told me my device is registered as a trusted device on other Apple accounts, and that I must contact those account holders to have it removed. Support could not tell me who they are. When I asked which of my own devices was involved, support replied that Apple has no access to device information. The Enroll option in the Apple Developer app disappeared at the time of my first phone support contact and has not come back. I sent a formal escalation asking for a clear answer and a senior advisor. On 2 September support replied that the case had been re-escalated to the internal team. No update since, despite a follow-up. What I have ruled out None of my devices have been used with any Apple Account other than my own. The Mac used for enrollment has no MDM profile and is not device-enrolled (profiles show -type enrollment returns "Client is not DEP enabled"). Two-factor authentication, legal name, address and payment details are valid and current. The problem Points 4 and 5 cannot both be true. Either a specific device association has been found, in which case Apple can identify or remove it, or none has been found, in which case the instruction was generic and the block is a manual hold on the account. In both cases the resolution sits on Apple's side. There is nothing more I can do from mine. My questions Could someone at Apple look at case 102948857237 and confirm whether a device association actually exists? Has anyone else been told to remove trusted device associations from unidentified accounts, and how was it resolved? Is there any channel beyond the contact form for enrollment cases that have stalled after escalation? I will update this thread with the outcome so others in the same loop can use it.

Our Apple Developer Program membership for Avorp LLC was recently terminated under Section 3.2(f), citing “documented indications of fraudulent conduct associated with” my account. I am trying to understand the basis for this decision. Avorp LLC is a legitimate and independently operated U.S. software company. Its enrollment information was verified by Apple, and the account currently has no published apps on the App Store. I have not engaged in fraudulent reviews, payment fraud, account circumvention, or any other dishonest activity through this developer account. Like I said we don't even have a published application yet. I also work professionally as a freelance software developer and have previously worked on unrelated client projects involving Apple development resources. If an association with a former client account, project, device, or development environment contributed to this termination, I would like to clarify that such client work is entirely separate from Avorp LLC and does not imply ownership of or responsibility for the client's account or activities. The termination notice does not identify the specific activity, account, transaction, application, or association that Apple considers fraudulent. I have already submitted a reinstatement request. I am posting here to ask whether an Apple representative can clarify the appropriate escalation path for a manual review of the account associations involved in a Section 3.2(f) termination. I am fully prepared to provide company records, contracts, client-work documentation, or development records if needed to verify that Avorp LLC is independent and legitimate.

Hi everyone, My Apple Developer Program membership was previously converted from an Individual membership to an Organization membership. I have not changed my Apple Account country or region. My membership has now expired, and my apps are no longer available on the App Store. I am ready to pay the renewal fee immediately, but I cannot find a working renewal method: There is no “Renew Membership” button on the Apple Developer website. There is no renewal option in the Apple Developer app. I cannot find an Apple Developer subscription to renew in my Apple Account subscriptions. I am signed in as the Account Holder for the organization. I have already contacted Apple Developer Support, but so far I have only received an automated acknowledgment. Has anyone experienced this after converting an Individual membership to an Organization membership? Could the conversion have affected the subscription or renewal configuration, requiring Developer Support to correct it? I would appreciate any guidance on restoring the renewal option and getting my apps back on the App Store. Thank you.

Hello, I submitted an Apple Developer Program enrollment as an organization on July 24, 2026. 39 days later, my account still shows "Your enrollment is being processed. Your enrollment ID is M4FJHZY948." Since submitting, I have received no document requests, no verification call, and no emails from Apple beyond the initial confirmation. I have checked spam and junk folders throughout. This is blocking App Store Connect setup for a release we have ready to submit. Could an Apple team member please review this enrollment and let me know whether anything is needed from my side? I can provide documentation or take a verification call at any time. Thank you.