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Organization enrollment Pending — paid twice, no membership confirmation email — Case ID 102844508761
Hi Apple Developer Support team, I am writing because I have exhausted every available support channel and need urgent manual intervention. Organization: Bedrock Residences Limited Apple ID: Temitope Moronkeji Case ID: 102844508761 Enrollment ID 333LLR3M2M Issue started: March 14, 2026 What happened: I enrolled Bedrock Residences Limited in the Apple Developer Program as an organization. I have completed the $99 payment twice. Both times I received the purchase acknowledgement email confirming the order. Neither time did I receive the membership confirmation email. My account has remained on Pending status for over 10 days. What I have tried: Contacted Apple Developer Support via email on March 14 and March 20 Zero response on both occasions The support portal will not allow me to reply to or update Case ID 102844508761 The "Get More Help" option on the support page does not allow me to submit a new request Current status: Account shows Pending "Complete your purchase" prompt still appears despite two completed payments No access to App Store Connect No membership confirmation email received on either attempt Two $99 charges on my card with nothing to show for it This is blocking an active iOS app launch for our organization. Based on reports from other developers on this forum, this appears to be a backend activation failure on Apple's side and requires manual intervention by the Developer Enrollment team. I am requesting: Manual activation of the Bedrock Residences Limited developer account Confirmation of which payment to apply and refund of the duplicate charge A direct callback or email response — not an automated reply I have been patient for 10 days. Please help.
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symbolicate crashlog using .symbols files instead of dSYMs
Hi, Some crashes downloaded from TestFlight aren't symbolicated by Xcode and I don't know why, here's an example: Although all uploaded builds contain debug symbols (Symbols directory with .symbols files) and other crashlogs in the same version are symbolicated just fine (also visible on the above SS). I have access only to the .symbols files but not to the original dSYMs and I wonder how to perform symbolication manually. I tried pointing atos and symbolicatecrash utilities to respective .symbols file, but they are unable to work with it. I'm sure it's possible as TestFlight symbolicates crashlogs using only .symbols files somehow. Could you give a hint?
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Xcode 26.2 Can't download
Help please! I'm new to Xcode and my Mac is a 2021 MacBook Pro. I've downloaded Xcode recently (version 26.2) and wanted to preview and test my first App. But somehow, I just can't download the iOS simulator. People tell me that I can download resources from developer.apple.com, but I only found the iOS_18.2_runtime.dmg. I downloaded and installed the iOS 18.2 version but Xcode still requires to download the iOS 26.2 simulator. I don't know why and how to fix this problem. Please help!
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Static library links on device but fails on iOS Simulator
I’m working on an iOS workspace with: a static library project: M800SDK a test app project: TestAppObj I was able to build M800SDK for iOS Simulator on Apple Silicon as a simulator static library, and I also verified the architectures in the produced .a file. However, when I link the app target against that simulator build and try to build TestAppObj for iOS Simulator, I get the following linker errors: Undefined symbols for architecture arm64: _OBJC_CLASS_$_TokenMngr clang++: error: linker command failed with exit code 1 Additional context: The library links and works correctly when building the app for a physical iPhone. And the public header TokenMngr.h is found correctly by the app target. The app target is compiled as Objective-C++ where needed. The library is linked in the app target under “Link Binary With Libraries”. Could you help me understand: Is it possible to run on iOS Simulator ? the recommended way to package and consume this library for iOS Simulator on Apple Silicon? Also I am aware i can also build the library for : Any iOS Simulator Device (arm64, x86_64) And specify that on Build Phases in Link : Link Binary With Libraries adding the .a Before i do that i ensure the .a is arm64, x86_64 using the command : lipo -info libM800SDK.a end it returns : Architectures in the fat file: libM800SDK.a are: x86_64 arm64 However, even after confirming those architectures and linking the library to the app target, the app still does not link correctly for iOS Simulator. In some cases, Xcode reports errors suggesting that the build is targeting iOS Simulator, but that one of the linked binaries was built for iPhoneOS instead. This is where I am confused: I understand that lipo -info only shows the CPU architectures present in the library, but not whether a given arm64 slice was built for iPhoneOS or for iOS Simulator
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Urgent: Bundle ID Case-Sensitivity Mismatch for Approved Family Controls Entitlement
[Reply to DTS Engineer] Thank you for looking into this. I have identified the root cause of the issue: it is a Bundle ID case-sensitivity mismatch. My parent app was approved as com.hayashikento.FocusPact (Capitalized), but I accidentally requested the Configuration Extension with a lowercase ID (com.hayashikento.focuspact...). This causes a "Prefix Mismatch" error in Xcode, preventing me from archiving the app. To fix this, I have just submitted a new entitlement request with the corrected capitalized ID: com.hayashikento.FocusPact.ShieldConfigurationExtension Since the core functionality was already approved under the lowercase ID, could you please expedite the approval for this capitalized version? This technical correction is the only thing blocking my TestFlight distribution. Thank you for your support!
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Delayed Developer Account Activation After payment
My sister paid for my Apple developer account with her credit card on the 12th of March, 2026. Apple promised to work on the account within 48 hours. Its been 11 days now and nothing from Apple. I even semt a support request email which was supposed to be responded to within 48 hours too, but nothing after days. Its quiet disappointing that it takes this long to verify a service I'm paying for. Google charges 25 dollars and still managed to activate a developers account almost immediately. Yet, 99 USD with apple amd this delay is what I get. This is wrong Please help review my account and activate my profile Thank you
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26.4 RC documentation omits Foundation?!
I just installed Xcode 26.4 RC (17E192) yesterday and found that the documentation window now omits Foundation for me. Searching for "Date" finds the date property from GameKit, Core Data, ... but no Date type. I was previously using 26.4 beta and this was not the case. Is anyone else seeing the same thing?
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Enroll in ADP pending verification
I represent a business who is trying to enroll into the Apple Developer Program. We already have a business account with Apple. Through our business account I have signed up for and provided all of the requested documentation for the Apple Developer Program. I am not the owner of the business, but I am qualified to take these actions on behalf of the business. The enrollment is pending verification since Friday. Just curious if there is anything I can do to move this along? Thank you.
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Does Xcode 26.3's official MCP Server require Apple Silicon?
I'm trying to use Xcode 26.3's official MCP Server (xcrun mcpbridge) on an Intel Mac(15.7.4), but it crashes immediately. Run xcrun mcpbridge in Terminal: dyld[3809]: Symbol not found: _$s10AppSandbox17ASBBinaryIdentityC14teamIdentifierSSSgvg Referenced from: /Applications/Xcode.app/Contents/Developer/usr/bin/mcpbridge Expected in: /System/Library/PrivateFrameworks/AppSandbox.framework/Versions/A/AppSandbox [1] 3809 abort xcrun mcpbridge Observations The same command works on an Apple Silicon Mac (M1, macOS 26.3).
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Xcode 26 Warning: (arm64) empty dSYM file detected despite correct build settings
Hi Guys, Hope you're well! I am consistently encountering a build warning in Xcode 26 that prevents proper symbolication of crash logs. The warning states: "warning: (arm64) /Users/mickey/Library/Developer/Xcode/DerivedData/CalendarSync-bjuvwxojzofqzzcmzzpdozbujrge/Build/Products/Debug-iphoneos/CalendarSync.app/CalendarSync empty dSYM file detected, dSYM was created with an executable with no debug info." Steps to Reproduce: Open the project in Xcode 26. Build the project for a physical iOS device (arm64) or Archive the project. The warning appears during the "Generate dSYM" phase of the build process. Troubleshooting Steps Already Taken (Issue Persists): Set 'Enable Debug Dylib Support' to No. Verified 'Debug Information Format' is set to 'DWARF with dSYM File'. Verified 'Generate Debug Symbols' is set to Yes. Set 'Strip Debug Symbols During Copy' and 'Strip Linked Product' to No. Performed 'Clean Build Folder' and manually deleted the DerivedData folder. The issue persists regardless of these standard configuration fixes. Expected Result: Xcode should generate a populated dSYM file containing the debug symbols from the executable. Actual Result: An empty dSYM file is generated, making it impossible to symbolicate crash reports.
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3rd time doing my account enrolment
Hi all, i'm new here,, and would like to see what I could do differently to get my account fixed. here is my enrollment ID: 3JXRZ62WJK i've had in the past an account that expired, because I did not renew in time my subscription. I did that with email confirmation. then i was requested to submit a new enrolment, which I did and made payment. then to my surprise the account is requiring another enrolment. that's not how I expect this yo work. What could be the reason why?
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注册 Apple Developer 提示:你的账户可能存在问题,需要解决后才能继续注册流程。请与支持团队联系。
您好, 我在注册 Apple Developer 个人账号时,遇到如下错误提示: 你的账户可能存在问题,需要解决后才能继续注册流程。请与支持团队联系。 我的情况: Apple ID:使用 163 邮箱注册(具体邮箱地址可在后续沟通中提供) 已开启双重认证,信息真实完整。 联系苹果客服后,建议在开发者论坛发帖求助。 希望得到帮助: 请协助排查我的 Apple ID 存在什么问题。 告知需要补充哪些材料或操作来解除限制。 指导我如何继续完成 Apple Developer 注册。 感谢!
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Account still "Pending"
I signed up for an Apple Developer Program last week. I paid the $99 fee for the account. However, the account still shows pending and the payment alert is still active on the dashboard. I checked my card statement and I do see that the $99 charge hit my account. I believe I paid for the developer account on the morning of the 18th, it's now the 22nd. Any suggestions?
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Apple Developer Program Organization Enrollment — Processing for Over 2 Weeks, No Updates
Apple Developer Program Organization Enrollment — Processing for Over 2 Weeks, No Updates I submitted my Apple Developer Program enrollment as an organization on March 7, 2026. My enrollment ID is L9UY78P779. Setup details: Enrolled as Company/Organization (Delaware LLC) Valid DUNS number on file Apple ID has 2FA enabled Work email on a custom business domain The enrollment status has been stuck on "Your enrollment is being processed" for over two weeks now. I have not received any follow-up emails, requests for additional documentation, or any communication from Apple. I have also submitted a support request through the Apple Developer contact page with no response. This is blocking our ability to set up App Store Connect and begin the app review process. Could an Apple team member please review my enrollment and advise on what may be holding up the process? Happy to provide any additional documentation needed. Thank you.
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Apple Developer enrollment stuck due to email verification code error
Hi everyone, I’m hoping someone here has run into this before. I created an Apple Developer account and everything was working fine until Apple asked me to verify my work email address. The email is legitimate and matches my website domain. Apple did send me the verification email, and I received the code without any issue. However, when I entered the code, it repeatedly said the code was incorrect — even though I’m certain it was entered correctly. After a few attempts, I hit the limit and now see a message saying I’ve exceeded the maximum number of attempts (3). I contacted Apple Developer Support through the developer site about a week ago but haven’t received any response yet. At this point: I can log into my Apple ID normally with no issues I cannot proceed with enrolling in the Apple Developer Program I can’t pay the fee or complete setup because the email verification step is blocked It’s been over a week since the lockout, and I’m not sure how to reset the verification or trigger a new code. Has anyone experienced this before, or does anyone know how to get this resolved? Any help or guidance would be appreciated. Thanks!
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Organization enrollment Pending — paid twice, no membership confirmation email — Case ID 102844508761
Hi Apple Developer Support team, I am writing because I have exhausted every available support channel and need urgent manual intervention. Organization: Bedrock Residences Limited Apple ID: Temitope Moronkeji Case ID: 102844508761 Enrollment ID 333LLR3M2M Issue started: March 14, 2026 What happened: I enrolled Bedrock Residences Limited in the Apple Developer Program as an organization. I have completed the $99 payment twice. Both times I received the purchase acknowledgement email confirming the order. Neither time did I receive the membership confirmation email. My account has remained on Pending status for over 10 days. What I have tried: Contacted Apple Developer Support via email on March 14 and March 20 Zero response on both occasions The support portal will not allow me to reply to or update Case ID 102844508761 The "Get More Help" option on the support page does not allow me to submit a new request Current status: Account shows Pending "Complete your purchase" prompt still appears despite two completed payments No access to App Store Connect No membership confirmation email received on either attempt Two $99 charges on my card with nothing to show for it This is blocking an active iOS app launch for our organization. Based on reports from other developers on this forum, this appears to be a backend activation failure on Apple's side and requires manual intervention by the Developer Enrollment team. I am requesting: Manual activation of the Bedrock Residences Limited developer account Confirmation of which payment to apply and refund of the duplicate charge A direct callback or email response — not an automated reply I have been patient for 10 days. Please help.
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Q How to verify a developer account
Welcome to the Developer Forums. I hope everyone is well. I have some questions and need support, so I hope the moderators, if they find that the place where I created this post is not appropriate, will direct me to the correct place. How to
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symbolicate crashlog using .symbols files instead of dSYMs
Hi, Some crashes downloaded from TestFlight aren't symbolicated by Xcode and I don't know why, here's an example: Although all uploaded builds contain debug symbols (Symbols directory with .symbols files) and other crashlogs in the same version are symbolicated just fine (also visible on the above SS). I have access only to the .symbols files but not to the original dSYMs and I wonder how to perform symbolication manually. I tried pointing atos and symbolicatecrash utilities to respective .symbols file, but they are unable to work with it. I'm sure it's possible as TestFlight symbolicates crashlogs using only .symbols files somehow. Could you give a hint?
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254
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Xcode 26.2 Can't download
Help please! I'm new to Xcode and my Mac is a 2021 MacBook Pro. I've downloaded Xcode recently (version 26.2) and wanted to preview and test my first App. But somehow, I just can't download the iOS simulator. People tell me that I can download resources from developer.apple.com, but I only found the iOS_18.2_runtime.dmg. I downloaded and installed the iOS 18.2 version but Xcode still requires to download the iOS 26.2 simulator. I don't know why and how to fix this problem. Please help!
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Static library links on device but fails on iOS Simulator
I’m working on an iOS workspace with: a static library project: M800SDK a test app project: TestAppObj I was able to build M800SDK for iOS Simulator on Apple Silicon as a simulator static library, and I also verified the architectures in the produced .a file. However, when I link the app target against that simulator build and try to build TestAppObj for iOS Simulator, I get the following linker errors: Undefined symbols for architecture arm64: _OBJC_CLASS_$_TokenMngr clang++: error: linker command failed with exit code 1 Additional context: The library links and works correctly when building the app for a physical iPhone. And the public header TokenMngr.h is found correctly by the app target. The app target is compiled as Objective-C++ where needed. The library is linked in the app target under “Link Binary With Libraries”. Could you help me understand: Is it possible to run on iOS Simulator ? the recommended way to package and consume this library for iOS Simulator on Apple Silicon? Also I am aware i can also build the library for : Any iOS Simulator Device (arm64, x86_64) And specify that on Build Phases in Link : Link Binary With Libraries adding the .a Before i do that i ensure the .a is arm64, x86_64 using the command : lipo -info libM800SDK.a end it returns : Architectures in the fat file: libM800SDK.a are: x86_64 arm64 However, even after confirming those architectures and linking the library to the app target, the app still does not link correctly for iOS Simulator. In some cases, Xcode reports errors suggesting that the build is targeting iOS Simulator, but that one of the linked binaries was built for iPhoneOS instead. This is where I am confused: I understand that lipo -info only shows the CPU architectures present in the library, but not whether a given arm64 slice was built for iPhoneOS or for iOS Simulator
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Urgent: Bundle ID Case-Sensitivity Mismatch for Approved Family Controls Entitlement
[Reply to DTS Engineer] Thank you for looking into this. I have identified the root cause of the issue: it is a Bundle ID case-sensitivity mismatch. My parent app was approved as com.hayashikento.FocusPact (Capitalized), but I accidentally requested the Configuration Extension with a lowercase ID (com.hayashikento.focuspact...). This causes a "Prefix Mismatch" error in Xcode, preventing me from archiving the app. To fix this, I have just submitted a new entitlement request with the corrected capitalized ID: com.hayashikento.FocusPact.ShieldConfigurationExtension Since the core functionality was already approved under the lowercase ID, could you please expedite the approval for this capitalized version? This technical correction is the only thing blocking my TestFlight distribution. Thank you for your support!
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30
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Delayed Developer Account Activation After payment
My sister paid for my Apple developer account with her credit card on the 12th of March, 2026. Apple promised to work on the account within 48 hours. Its been 11 days now and nothing from Apple. I even semt a support request email which was supposed to be responded to within 48 hours too, but nothing after days. Its quiet disappointing that it takes this long to verify a service I'm paying for. Google charges 25 dollars and still managed to activate a developers account almost immediately. Yet, 99 USD with apple amd this delay is what I get. This is wrong Please help review my account and activate my profile Thank you
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Claude responds "Your request couldn't be completed."
Setup: Xcode 26.3. MacOS Tahoe 26.3.1 Signed in for Coding Intelligence with Claude Pro plan. For the first 3 prompts Claude responded normally. Afterwards it always responds with "Your request couldn't be completed."
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26.4 RC documentation omits Foundation?!
I just installed Xcode 26.4 RC (17E192) yesterday and found that the documentation window now omits Foundation for me. Searching for "Date" finds the date property from GameKit, Core Data, ... but no Date type. I was previously using 26.4 beta and this was not the case. Is anyone else seeing the same thing?
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Enroll in ADP pending verification
I represent a business who is trying to enroll into the Apple Developer Program. We already have a business account with Apple. Through our business account I have signed up for and provided all of the requested documentation for the Apple Developer Program. I am not the owner of the business, but I am qualified to take these actions on behalf of the business. The enrollment is pending verification since Friday. Just curious if there is anything I can do to move this along? Thank you.
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33
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Does Xcode 26.3's official MCP Server require Apple Silicon?
I'm trying to use Xcode 26.3's official MCP Server (xcrun mcpbridge) on an Intel Mac(15.7.4), but it crashes immediately. Run xcrun mcpbridge in Terminal: dyld[3809]: Symbol not found: _$s10AppSandbox17ASBBinaryIdentityC14teamIdentifierSSSgvg Referenced from: /Applications/Xcode.app/Contents/Developer/usr/bin/mcpbridge Expected in: /System/Library/PrivateFrameworks/AppSandbox.framework/Versions/A/AppSandbox [1] 3809 abort xcrun mcpbridge Observations The same command works on an Apple Silicon Mac (M1, macOS 26.3).
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Help
Help. I paid for the subscription 6 days ago, the account is still not activated. The support service also does not respond within 6 days. I called, they said they couldn't help in any way. What to do??? Serial number: 2-87112222928 Order ID: MTFKZHZFFT
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Xcode 26 Warning: (arm64) empty dSYM file detected despite correct build settings
Hi Guys, Hope you're well! I am consistently encountering a build warning in Xcode 26 that prevents proper symbolication of crash logs. The warning states: "warning: (arm64) /Users/mickey/Library/Developer/Xcode/DerivedData/CalendarSync-bjuvwxojzofqzzcmzzpdozbujrge/Build/Products/Debug-iphoneos/CalendarSync.app/CalendarSync empty dSYM file detected, dSYM was created with an executable with no debug info." Steps to Reproduce: Open the project in Xcode 26. Build the project for a physical iOS device (arm64) or Archive the project. The warning appears during the "Generate dSYM" phase of the build process. Troubleshooting Steps Already Taken (Issue Persists): Set 'Enable Debug Dylib Support' to No. Verified 'Debug Information Format' is set to 'DWARF with dSYM File'. Verified 'Generate Debug Symbols' is set to Yes. Set 'Strip Debug Symbols During Copy' and 'Strip Linked Product' to No. Performed 'Clean Build Folder' and manually deleted the DerivedData folder. The issue persists regardless of these standard configuration fixes. Expected Result: Xcode should generate a populated dSYM file containing the debug symbols from the executable. Actual Result: An empty dSYM file is generated, making it impossible to symbolicate crash reports.
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Unable to Accept Apple Developer Invitation
I received an Apple Developer team invitation, but when I click the link, it redirects me to create an Apple ID. After filling details and clicking Continue, nothing happens and the button gets disabled. Has anyone faced this issue? Any workaround?
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Unable to Accept Apple Developer Invitation
I received an Apple Developer team invitation, but when I click the link, it redirects me to create an Apple ID. After filling details and clicking Continue, nothing happens and the button gets disabled. Has anyone faced this issue? Any workaround?
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3rd time doing my account enrolment
Hi all, i'm new here,, and would like to see what I could do differently to get my account fixed. here is my enrollment ID: 3JXRZ62WJK i've had in the past an account that expired, because I did not renew in time my subscription. I did that with email confirmation. then i was requested to submit a new enrolment, which I did and made payment. then to my surprise the account is requiring another enrolment. that's not how I expect this yo work. What could be the reason why?
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22
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注册 Apple Developer 提示:你的账户可能存在问题,需要解决后才能继续注册流程。请与支持团队联系。
您好, 我在注册 Apple Developer 个人账号时,遇到如下错误提示: 你的账户可能存在问题,需要解决后才能继续注册流程。请与支持团队联系。 我的情况: Apple ID:使用 163 邮箱注册(具体邮箱地址可在后续沟通中提供) 已开启双重认证,信息真实完整。 联系苹果客服后,建议在开发者论坛发帖求助。 希望得到帮助: 请协助排查我的 Apple ID 存在什么问题。 告知需要补充哪些材料或操作来解除限制。 指导我如何继续完成 Apple Developer 注册。 感谢!
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99
Activity
1w
Account still "Pending"
I signed up for an Apple Developer Program last week. I paid the $99 fee for the account. However, the account still shows pending and the payment alert is still active on the dashboard. I checked my card statement and I do see that the $99 charge hit my account. I believe I paid for the developer account on the morning of the 18th, it's now the 22nd. Any suggestions?
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1
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135
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1w
Apple Developer Program Organization Enrollment — Processing for Over 2 Weeks, No Updates
Apple Developer Program Organization Enrollment — Processing for Over 2 Weeks, No Updates I submitted my Apple Developer Program enrollment as an organization on March 7, 2026. My enrollment ID is L9UY78P779. Setup details: Enrolled as Company/Organization (Delaware LLC) Valid DUNS number on file Apple ID has 2FA enabled Work email on a custom business domain The enrollment status has been stuck on "Your enrollment is being processed" for over two weeks now. I have not received any follow-up emails, requests for additional documentation, or any communication from Apple. I have also submitted a support request through the Apple Developer contact page with no response. This is blocking our ability to set up App Store Connect and begin the app review process. Could an Apple team member please review my enrollment and advise on what may be holding up the process? Happy to provide any additional documentation needed. Thank you.
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101
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Apple Developer enrollment stuck due to email verification code error
Hi everyone, I’m hoping someone here has run into this before. I created an Apple Developer account and everything was working fine until Apple asked me to verify my work email address. The email is legitimate and matches my website domain. Apple did send me the verification email, and I received the code without any issue. However, when I entered the code, it repeatedly said the code was incorrect — even though I’m certain it was entered correctly. After a few attempts, I hit the limit and now see a message saying I’ve exceeded the maximum number of attempts (3). I contacted Apple Developer Support through the developer site about a week ago but haven’t received any response yet. At this point: I can log into my Apple ID normally with no issues I cannot proceed with enrolling in the Apple Developer Program I can’t pay the fee or complete setup because the email verification step is blocked It’s been over a week since the lockout, and I’m not sure how to reset the verification or trigger a new code. Has anyone experienced this before, or does anyone know how to get this resolved? Any help or guidance would be appreciated. Thanks!
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