for over 2 months, I have peen trying to purchase apple developer account, I have submitted duns number, they also requested other verification details which I have submitted over 2 months, and I have tried chatting apple support and they keep telling me it under review for more than 2 months, currently they are not replying my chat
Apple Developer Program
RSS for tagCreate and deliver software for users around the world on Apple platforms using the the tools, resources, and support included with Apple Developer Program membership.
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Hello,
We are struggling with a case creating the accounts for a company from Serbia and Croatia.
The specific issue we are facing with these two accounts is that the enrollment is accepted without any problems. However, it is worth noting that during the registration of the Serbian account, Apple requested personal documentation from the account holder. Once the documentation was provided, the enrollment was successfully completed.
However, when it comes to making the subscription payment, the transaction does not process correctly. We have tried making the payment from different devices and using various payment methods, but in all cases, we have been unable to activate the account.
We always consider Apple's 48-hour processing time for payments, but after that period, we receive no information—neither account activation nor payment rejection.
When we contacted Apple Support to explain our case, the only solution they provided was to cancel the Apple Developer enrollment and start the entire process again. However, even after doing this, the client is still unable to activate their account.
Hope that someone that faced the same issue can help with this as Apple support won't give us more information about which can be the problem.
Thank you,
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
I updated to iOS 18.4 beta developers and set the language of Siri and the phone to Spanish (Spain). Apple Intelligence says downloading but it never finishes. It has been connected to the wifi and plugged into the power for more than 12 hours.
我们提交的APP,始终无法通过审核;
Guideline 5.1.1 - Legal - Privacy - Data Collection and Storage
Issue Description
The app requires users to provide personal information that is not directly relevant to the app's core functionality.
Apps should only require users to provide information that is necessary for the app to function. If information is useful for a non-essential feature, apps may request the information but make it optional.
Examples of app concepts and inappropriate required information:
A general shopping app that requires the user's marital status
A rideshare app that requires the user's gender
Next Steps
Update the app to not require users to provide the following personal information:
National ID number
Age
Gender
Resources
是不允许在注册阶段收集身份证号吗?
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
I have enrolled for being a developer 5 days ago. I am still seeing 'complete your purchase' in the main page. However, I did pay and got an email from apple with an order number. I wrote to Support and no news for 2 days.
What should I do to get through?
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
Tags:
Accounts
Developer Program
I've registered a developer account and paid for the Developer Program on Feb 12. On Feb 20 I received a payment confirmation. Here's how my "order" looks like right now. This is a bit confusing because there's nothing to "ship", that's a subscription. But OK, maybe that's a unified UI for all purchases.
As you can see my order was not yet fulfilled. I've checked the status of my developer account. It shows "Pending". Here's the screenshot.
What's even more weird, is that I still see the purchase banner as if I never paid for the program.
I've opened a support ticket on Feb 19 but did not receive any messages afterwards. It's as if I've paid for the service and then got completely ignored on actually receiving the service. Does anybody know what's happening with my account? Did you encounter anything like this?
Thanks in advance for any help!
I'm trying to enroll in the Apple Developer Account, but when I click on "subscribe," I get an error message that says, "Your purchase could not be completed. For assistance, contact iTunes Support." I've already added UPI as a payment method in the App Store and added 100 rupees from UPI to my Apple account.
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
Tags:
Enterprise
Developer Program
Hello everyone,
I'm looking for information on Apple's average response time for accessing the developer program. It seems to me that my application has been pending for approximately two weeks and I have not received any updates on the status of my process.
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
Tags:
Enterprise
Developer Program
My Apple account has been locked and Apple says that it can't be used.I tried to reset but it didn't work for me.Please suggest if someone has any resolution for it.
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
Hello There! I will try to be very active! (I had nothing to type lol)
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
Hello,
I'm currently testing my project on multiple iPads, and Xcode is showing the following error on my fourth device:
Your development team has reached the maximum number of registered iPad devices.
I was wondering whether registering for the Apple Developer Program membership would allow me to register more devices.
I’d appreciate your support!
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
Hello,
Our developer account is unable to renew through the https://developer.apple.com/account website. The account will expire in 8 days. When clicking the "Renew Membership" button to proceed to the order details page, I filled in the required personal information and electronic invoice details as instructed. However, after clicking the "Continue to Payment Method" button, the website became unresponsive. By checking the console logs, I noticed a 500 error occurred on the website.
Since we specifically require an electronic invoice, the Developer app cannot meet our needs. The account is nearing expiration. Could you please assist us by temporarily extending the account's expiration date? Your support would be greatly appreciated.
Thank you.
Hi All,
Hoping someone can shed light on the correct way to proceed for App Review using an app built with Unity's IAP Service. I'm unsure if I have a problem with my build or there is a problem with my sequencing of the review process.
Unity’s IAP won’t recognize a product until it exists on App Store Connect (which you would expect), however App Store Connect won’t publish products until they are reviewed with a submitted binary.
I submitted a binary with my first product for review and the app was rejected for “completeness” because the product was unavailable.
I requested clarification and the review team sent a screenshot back showing the store page in the game with the IAP UI in the state I would expect for no products returned (the buttons say “unavailable” and are disabled) - which makes sense, because the IAP is not approved and therefore not available.
The review team sent the following:
"When validating receipts on your server, your server needs to be able to handle a production-signed app getting its receipts from Apple’s test environment. The recommended approach is for your production server to always validate receipts against the production App Store first. If validation fails with the error code “Sandbox receipt used in production,” you should validate against the test environment instead."
It seems we are not event to the point of receipt validation because the rejection is due to products not being approved and therefore not returned when the app queries them.
So the app can't be approved unless it can be tested before the product exist in App Store Connect, but Unity's IAP won’t recognize the product until it exists in App Score Connect?
Since I had submitted once I was able to resubmit just the IAP, but that was rejected for completeness because it didn't include a binary - which was rejected because the IAP was not present - and the IAP was not present because it was not approved.
The IAP is a very simple "100 Gems" in game currency pack so I don't believe it is being rejected on its own merits, but I suppose I could be mistaken there.
I can’t be the only one with this problem, or I must be missing something… or there is something else wrong with my build.
Suggestions much appreciated!
I created an apple development certificate using an api key. When the certificate was created and I want to revoke the certificate but revoke button and download button is not there. I am an Admin in that account. Not sure how to fix this
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
Tags:
Signing Certificates
App Store Connect
Good day everyone. I am brand new to developing IOS applications and I am attempting to use Visual Studio .Net Maui with.net Core 8 to connect up my local device and debug my application. This is successful, however I am attempting to find a working example of using the google auth oAuth 2.0 API to validate a google user and return back to the application. I don't think this is that difficult however it appears that the callback is not being set up correctly in Google Auth API.
Has anyone successfully done this with .net Maui and C# in Visual Studio 2022?
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
I have been struggling in since past 3 weeks to signup for apple developer account. I have attempted to purchase the license around 3 times but each time the money doesn't get deducted and it shows we'll process your order in next 48 hours, past which nothing happens.
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
Hello, I would like to delete my company account, billing and subscription plan. How can I do that?
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
Hi! Any ideas what can I do with this? Support does not provide any information:
for one or more reasons, your enrollment couldn't be completed
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
Hey, I'm already waiting for enrollment approval for more then 2 months. apple not communicate with me and not answer to my emails.
I attache everything that was needed but they just disappear.
is there a way to call them or something?
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
We've been having some troubles to create a new account for apple developer for the company i'm currently working for. The first feedback we got was that I could create my personal account and then transfer the Duns Number for the company account when the problem would be solved.
We have the Duns Number, but I can't create the Apple Developer Program because of the following warning: Tell us about your organization.
Legal Entity Name
The information you entered did not match your D&B profile. Before submitting your information, check your D&B profile. If you've recently changed your legal entity name, update your D&B profile.
We are from Brazil and the support for the apple developer is only USA or Canada.
Could you help us? We have a lot of questions.
We need to create the account so that we could publish our APP
But so far we couldn't create the account