I've been stuck with this rejection. Trial button 'greyed out' or non responsive. What they are seeing is my subscriptions not loading into the pay wall. We think its because the subscriptions haven't been reviewed and approved in order for them to populate the pay wall (activating the pay wall so it isn't 'greyed out'. Has anyone had and solved this issue?

I am testing the subscription flow in my iOS app. Initially, everything was working fine when following the official StoreKit and sandbox testing documentation. After a successful subscription, the “You’re all set” popup always displayed the environment as “sandbox.” However, after some changes, possibly upgrading macOS to the latest version, upgrading Xcode, or regenerating certificates, I can no longer connect to the sandbox testing environment. The subscription success popup now always shows the environment as “xcode.” By default, the iOS app should run in the sandbox on macOS, so I didn’t set the “Enable App Sandbox” option to “Yes” in the Xcode build settings. When I try enabling it, Xcode throws the following error: “Failed to verify code signature of /var/installd/Library/Caches/com.apple.mobile.installd.staging/temp.n3J0tr/extracted/Payload/XXXX.app : 0xe8008015 (A valid provisioning profile for this executable was not found.) Please ensure that your app is signed by a valid provisioning profile.” Additionally, if “Enable App Sandbox” is set to “No,” the app installs successfully on a real device, but there is no prompt to trust an untrusted developer certificate, which usually appears for such certificates. I’m not sure if this information will be useful to others, but I’ve been stuck on this issue for a while, and it’s preventing me from moving forward with my work. Any help to resolve this would be greatly appreciated. Thank you!

Our macOS app has one in-app purchase (IAP) implemented using StoreKit 1. It works for us and beta testers but App Review get SKErrorDomain Error Code 0 / ASDErrorDomain Code 500 / AMSErrorDomain 305 on first attempt to make the in-app purchase. However, the purchase succeeds at second attempt. We've looked through our entire IAP related code and App Store Connect setup but can’t find the reason. It's a standard implementation: LegacyPaymentQueueObserver for SKPaymentQueue observation. AppDelegate for initiation of payment queue observation on app launch LegacyStoreKitPurchasableProduct for initiating a purchase and listening for the result LegacyStoreKitProductsRequester for how we load the product before user can make in-app purchase. It happens this way: PreviewResultsViewModelcalls loadProducts()on an instance of StoreKitPurchaseManager, which asks an instance of LegacyStoreKitProductsRequesterto requestProducts(forIdentifiers:) Any guidance to resolve this would be appreciated.

I am currently using StoreKit2 to set up the in-app purchase subscription flow, and I have already configured the subscription products in App Connect. I created a StoreKit Configuration file in Xcode and used it in the scheme. However, after completing the purchase, the transaction.jsonRepresentation data returns a transactionId of 0. After checking the documentation, I found that I need to disable the StoreKit Configuration and enable Sandbox Testing. But after disabling the StoreKit Configuration, I can't retrieve the real product data using Product.products(for: productIds). I can confirm that the ProductId I provided is real and matches the data configured in App Connect. Could you please help me identify the issue? Thank you

Is there an API Endpoint that I can call to check if user still have valid subscription? I want to be sure that his subscription renewal was succesful (ie: I dont want to give him another month/year/.. if his latest renewal wasnt successful) Would GET https://api.storekit.itunes.apple.com/inApps/v1/transactions/{transactionId} be the correct API endpoint to call? But I wonder, after subscription auto-renews, do we still use the same transactionId to check whether his subs is still valid?

The application is developed with Xamarin Framework and it is live now. The customer installed the app and purchased the annual subscription. And for some reason, they uninstall and reinstall the application on the same device. Now user wants to restore the subscription. In the application, there is an option to Restore the subscription. But restore API not return purchase details. But when clicking the subscription button instead of restoring the subscription, it says you subscribed to this plan". is there any possibility of not getting VerifyRecipt even after a successful purchase?

We’ve recently observed an escalating number of complaints from AlipayHK users regarding duplicate charges when completing transactions via Apple Pay. While no similar issues have been reported by users of other credit card providers integrated with Apple Pay, the problem appears isolated to AlipayHK transactions. Key Details: Multiple users confirm being charged twice for single transactions. Complaints are increasing in frequency, indicating a potential systemic issue. No overlapping reports from non-AlipayHK payment methods at this time. To safeguard customer trust and ensure seamless payment experiences, we kindly request Apple’s support in: Investigating whether the root cause stems from Apple Pay’s transaction handling. Collaborating with AlipayHK (if necessary) to resolve the issue promptly. Providing guidance on interim measures to prevent further duplicate charges. Could Apple confirm if this is a known issue and share a timeline for resolution? We’re eager to assist in any way possible to mitigate impact on users. Thank you for your urgent attention to this matter.

I read the documentation and it told I had to prepare the product on App Store connect and once it is at the state "Ready to submit" I could access it on a phone where I am connected with an Icloud account in the developper list of the apple development account. This is what I've done but when I try to fetch in my flutter code the product with the id I set in App Store connect it says "No product found" Here is where I fetch the product: Future purchaseProduct(String productId) async { try { Set<String> _pIds = {productId}; final ProductDetailsResponse response = await _iap.queryProductDetails(_pIds); if (response.productDetails.isEmpty) { throw 'Product not found'; } final ProductDetails productDetails = response.productDetails.first; final PurchaseParam purchaseParam = PurchaseParam(productDetails: productDetails); _iap.buyConsumable(purchaseParam: purchaseParam); } catch (e) { Services.debugLog('Error purchasing product: $e'); throw e; } } I checked the product ID and it does not seems to be the problem. Is there some other steps I need to do ?

Question on token testing in development: Hello, I'm developing a React Native application using StoreKit External Purchase. I'm having difficulties testing the transaction token retrieval in the development environment. Specific questions: Is it possible to test the transaction token retrieval in development/sandbox environment? Is there a special testing mode for developers that would allow simulating token reception without going through the App Store? Are there specific debugging tools to verify proper token reception? Question on native implementation: Regarding the native implementation of StoreKit External Purchase: Is there detailed documentation on creating native modules for React Native that implement StoreKit External Purchase? Can you confirm if the following approach is correct for native implementation: Using NSClassFromString(@"ExternalPurchase") Calling presentNoticeSheetWithURL:completion: Retrieving the token in the completion block Are there any code examples for complete native implementation? Question on implementation validation: For validating StoreKit External Purchase implementation: How can we verify that our implementation is correct before App Store submission? Are there validation tools or automated tests to check compliance? What are common errors to avoid during implementation? Question on best practices: Regarding implementation best practices: What's the best way to handle potential errors during token retrieval? How to handle cases where the user cancels the transaction? What are the recommended security checks for server-side token validation? Question on documentation: I'm looking for additional resources on StoreKit External Purchase: Is there specific documentation for integration with frameworks like React Native? Are there complete code examples for native implementation? Where can I find information about testing and debugging best practices? Additional technical question: Technical implementation details: What's the correct way to handle the ExternalPurchase class initialization in React Native native modules? Are there specific requirements for the URL passed to presentNoticeSheetWithURL? How should we handle the token in the completion block to ensure it's properly passed back to React Native? Question on testing workflow: Testing workflow questions: What's the recommended testing workflow for External Purchase implementation? How can we verify the token format and validity before production deployment? Are there any tools or methods to simulate the complete purchase flow in development?

Does anyone know why I set the offer code in Apple Store Connect, but when I call SKPaymentQueue.default().presentCodeRedemptionSheet() in the app, the app icon does not appear and I cannot find the offer code? THX

I am shown as being subscribed to our service in the Subscriptions list in settings yet when going to the Storekit2 page in my app it shows me as NOT being subscribed and is unresponsive. I select Restore Subscription, that grays briefly, asks for a password, then returns to blue and nothing else happens. Bouncing back and forth between monthly and yearly likewise gives no response. The Transaction.currentEntitlements seems to be empty so it thinks the user is not subscribed. I have unsubscribed, and resubscribed via the Settings page to no avail.

Domain=NSURLErrorDomain Code=-1202 "The certificate for this server is invalid. You may be connecting to a server masquerading as a "auth-sandbox.itunes.apple.com", which threatens the security of your confidential information. "

this error occurred during the StoreKit1 payment process. Could you please tell me the reason? SKErrorDomain Code=0 "发生未知错误\" UserInfo= {NSLocalizedDescription=发生未知错误，NSUnderlyingError=0x17652ee50 {Error Domain=ASDErrorDomain Code=500"(null)\"Userlnfo={NSUnderlyingError=0x17652d530 {Error Domain=AMSErrorDomain Code=203 "(null)" Userlnfo= {NSUnderlyingError=0x17652c3c0 {Error Domain=AMSErrorDomain Code=203"(null)\"UserInfo=0x1663e5940(not displayed)}}}

Dear Apple Support, We are currently in the process of migrating from Apple Server Notifications v1 to v2. As you know, once we switch from v1 to v2 in App Store Connect, this change is irreversible. Our team needs to ensure that our backend environment, developed in Python with Django and using the app-store-server-library==1.5.0, is fully prepared to handle all possible notification types before making that final switch. While we can receive a basic test notification from Apple, it doesn’t provide the range of data or scenarios (e.g., INITIAL_BUY, RENEWAL, GRACE_PERIOD, etc.) that our code must be able to process, store in our database, and respond to accordingly. Without comprehensive, example-rich raw notification data, we are left guessing the structure and full scope of incoming v2 notifications. Could you please provide us with a set of raw, fully representative notification payloads for every notification type supported in v2? With these examples, we can simulate the entire lifecycle of subscription events, verify our logic, and confidently complete our migration. Thank you very much for your assistance.

Our app server has subscription feature and processes purchase life cycles based on App Store Server Notification v1. Last year, when users purchased subscriptions during the following timeframe, we received "INITIAL_BUY" notifications with "unified_receipt.Latest_receipt_info.purchase_date" set to future date(approx. 1 hour after the actual purchase). 2024-11-03 08:00:00 - 2024-11-03 09:00:00 Etc/GMT (UTC) For example, we received the following v1 notification at 2024-11-03 08:36:33 Etc/GMT. "notification_type": "INITIAL_BUY" "unified_receipt.latest_receipt_info[].purchase_date": "2024-11-03 09:36:02 Etc/GMT" Our server grants subscription entitlement based on "purchase_date" so the users had to wait 1 hour before the subscription features became available. The timeframe coincided with the end of daylight saving time in the U.S., so we assume that it affected the behavior, but our country doesn't adopt daylight saving time. We have some questions regarding this behavior. In countries without daylight saving time, how should we handle such notifications with future purchase date in order to properly grant subscription entitlement? In App Store Server Notification v2, could purchase date be set to future date at the end of daylight saving time in the U.S., just as in v1 notifications? JWSTransactionDecodedPayload.purchaseDate

I'm receiving the following error when attempting to validate an in‑app purchase receipt: Certificate verification failed at depth 0 : forge.pki.UnknownCertificateAuthority Certificate chain validation failed: Certificate is not trusted. This error occurs during the certificate chain validation process of the receipt's PKCS#7 container. My implementation uses node‑forge to decode the receipt, extract the embedded certificate chain, and verify that the chain properly links from the leaf certificate (which directly signed the receipt) through the intermediate certificate to the trusted Apple Inc. Root certificate. What the Error Indicates: "UnknownCertificateAuthority" at depth 0: This suggests that the leaf certificate in the receipt is not being recognized as part of a valid chain because it cannot be linked back to a trusted root in my CA store. "Certificate chain validation failed: Certificate is not trusted": This means that the entire certificate chain does not chain up to a trusted certificate authority (in this case, the Apple Inc. Root certificate) as expected. Steps Taken: I verified that the receipt is a valid PKCS#7 container. I extracted the certificate chain from the receipt. However, the receipt only provided the leaf certificate. I manually added the intermediate certificate (AppleWWDRCAG5.pem) to complete the chain. I loaded the official Apple Inc. Root certificate (AppleIncRootCertificate.pem) into my CA store. Despite these steps, the validation still fails at depth 0, indicating that the leaf certificate is not recognized as being issued by a trusted authority. Request for Assistance: Could you please help clarify the following points: Is the certificate chain for receipts (leaf → intermediate → Apple Inc. Root) as expected, or has there been any change in the chain that I should account for? Is there a recommended or updated intermediate certificate I should be using for receipt validation? Are there known issues or recent changes on Apple's side that might cause the leaf certificate to not be recognized as part of a valid chain? Any guidance to resolve this certificate chain validation error would be greatly appreciated.

We are using consumable in-app purchases. Starting from May 27th, we began receiving refund callbacks with the notificationType set to ONE_TIME_CHARGE immediately after users successfully completed a payment. { "notificationType": "ONE_TIME_CHARGE", "signedPayload": "..." } During this period, we did not make any changes to our App release or server-side purchase handling logic. Could this issue result in actual refunds being processed? What steps should we take to resolve this issue? We also noticed in your changelog that a new notification type ONE_TIME_CHARGE has been introduced. Can we safely ignore callbacks with the ONE_TIME_CHARGE notification type without affecting refund processing or user experience?

I ran into a problem. When using Storekit1 to purchase an SKU, the user payment was successful, but StoreKit1 did return paymentCancelled to my App. I would like to know under what circumstances this problem may occur? How do I fix it? Thank you

Hello, I would like to draw your attention to the following imperfection. For validating purchases of my paid application Guru Maps Pro, I use the download id. This is a unique ID that can replace the Transaction ID for paid applications. However, with the release of the new AppTransaction API, this field is no longer present in the data. I tried parsing the receipt, but that field is absent there as well. The only way to obtain the download id is to send the receipt to the deprecated /verifyReceipt endpoint. This deprecated status concerns me, because at some point it might stop working. Let me explain a little about why I need this. My users have a guru-account, which they can use both in the web version and on Android. When a user purchases the paid version of the application, they can access the paid features on both web and Android. This works great for in-app purchases, where there is a transaction ID, but it may soon stop working for paid applications because there is no way to determine any ID associated with the purchase. Transaction ID or Download ID – I don't mind which.

We use Transaction.currentEntitlements in StokeKit 2 to unlock functionality based on a Non-Consumable IAP but we have a case involving a refund that seems wrong and I am trying to understand the interation between transactionId, originalTransactionId & revocationReason. The Context: We have a universal App on macOS and iOS that offers a shared Non-Consumable IAP. For this example I have named it "app.lifetime" On macOS we use StoreKit 2 and I am calling the Transaction.currentEntitlements and Transaction.all functions. On iOS we are still using StoreKit 1. This example customer: Originally purchased "app.lifetime" on 2024-10-27 Was refunded by Apple for "app.lifetime" on 2024-10-29 Re-purchased "app.lifetime on 2025-02-24 (I have seen an email receipt of this transaction but it never shows up in Transaction data) (all the above happened on the mac via StoreKit 2) The Transactions (all lightly redacted for privacy): on macOS the following is returned from Transaction.currentEntitlements... { "appTransactionId" : "...8123", "bundleId" : "app", "currency" : "USD", "deviceVerification" : "...", "deviceVerificationNonce" : "...", "environment" : "Production", "inAppOwnershipType" : "PURCHASED", "originalPurchaseDate" : 1729997808000, "originalTransactionId" : "...9955", "price" : 1, "productId" : "app.lifetime", "purchaseDate" : 1729997808000, "quantity" : 1, "signedDate" : 1740416289102, "storefront" : "USA", "storefrontId" : "143441", "transactionId" : "...7511", "transactionReason" : "PURCHASE", "type" : "Non-Consumable" } Note in the above example the originalTransactionId & transactionId are different. Transaction.all however returns both transactions: [ { "appTransactionId" : "...8123", "bundleId" : "app", "currency" : "USD", "deviceVerification" : "...", "deviceVerificationNonce" : "...", "environment" : "Production", "inAppOwnershipType" : "PURCHASED", "originalPurchaseDate" : 1729997808000, "originalTransactionId" : "...9955", "price" : 1, "productId" : "app.lifetime", "purchaseDate" : 1729997808000, "quantity" : 1, "revocationDate" : 1730224102000, "revocationReason" : 0, "signedDate" : 1740415969925, "storefront" : "USA", "storefrontId" : "143441", "transactionId" : "...9955", "transactionReason" : "PURCHASE", "type" : "Non-Consumable" }, { "appTransactionId" : "...8123", "bundleId" : "app", "currency" : "USD", "deviceVerification" : "...", "deviceVerificationNonce" : "...", "environment" : "Production", "inAppOwnershipType" : "PURCHASED", "originalPurchaseDate" : 1729997808000, "originalTransactionId" : "...9955", "price" : 1, "productId" : "app.lifetime", "purchaseDate" : 1729997808000, "quantity" : 1, "signedDate" : 1740416289102, "storefront" : "USA", "storefrontId" : "143441", "transactionId" : "...7511", "transactionReason" : "PURCHASE", "type" : "Non-Consumable" } ] Note here that the original transaction ("...9955") includes a revocationDate and revocationReason that match the expected refund but the secondary transaction that seems to match on all other details is missing the revocation info. Looking at the iOS SK1 receipt data to compare, after a receipt refresh I see only a single transaction "...9955" which includes the cancellation info and transaction "...7511" is not present at all. The impact of this is that on iOS we are considering the purchase void but on macOS we are following currentEntitlements and consdering it still valid. Calling the inApps/v1/history/... server API with the "...7511" transactionId that is shown in the currentEntitlements response returns the "...9955" transaction with the correct revocation status but "...7511" is no returned at all. To Summarise: currentEntitlements on macOS shows transaction "...7511" as active and with an originalTransactionId of "...9955" all on macOS includes both "...7511" as active and "...9955" as revoked iOS reciept data shows only "...9955" as revoked Server API shows only "...9955" as revoked event when explicitly called with "...7511" Neither of them show a more recent purchase the same customer made for the same IAP product. My questions are: Is this a StoreKit bug or am I mis-understanding something? If it's a bug how can I work around it to ensure revoked purchases aren't still appearing in currentEntitlements? Under what conditions can StoreKit generate multiple transactionIds for the same underlying originalTransactionId? I had assumed (and the docs suggest) this only happens for subscriptions but here it is happening for a Non-Consumable IAP. Why would transactionId "...7511" only be present on macOS/SK2 and not visible at all on iOS/SK1 or API? I don't understand why the latest IAP from 2025-02-24 that the customer assures me they made (and has shown me the receipt for is not showing up in the Transactions history at all. Any ideas?