Hello everyone,
I'm facing an unusual issue with App Store Connect.
My app has been in the "Ready for Distribution" status for over 2 weeks (17 days) now.
Normally, distribution starts within a few hours after approval, but in this case nothing happens.
What I already did:
The app successfully passed the review (status is green / approved).
Distribution is set to automatic release (I also tried manual — no difference).
I submitted a ticket to Apple Developer Support via the official form few days ago.
Ticket number: Case ID: 102898955253
I haven't received any response from Apple so far — not even an automated acknowledgment beyond the initial one.
Checked spam/junk folders — no emails from Apple.
My question to the community: Has anyone experienced such a long delay in the "Ready for Distribution" state recently? Is there any way to "nudge" the process without waiting for Apple Support? Would re-submitting a new build (incrementing the version number) help reset the state?
Any advice would be greatly appreciated. Thank you.
