Prioritize user privacy and data security in your app. Discuss best practices for data handling, user consent, and security measures to protect user information.

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Unexpected errSecInteractionNotAllowed (-25308) When Reading Keychain Item with kSecAttrAccessibleAfterFirstUnlock in Background
Hi everyone, I’m encountering an unexpected Keychain behavior in a production environment and would like to confirm whether this is expected or if I’m missing something. In my app, I store a deviceId in the Keychain based on the classic KeychainItemWrapper implementation. I extended it by explicitly setting: kSecAttrAccessible = kSecAttrAccessibleAfterFirstUnlock My understanding is that kSecAttrAccessibleAfterFirstUnlock should allow Keychain access while the app is running in the background, as long as the device has been unlocked at least once after reboot. However, after the app went live, I observed that when the app performs background execution (e.g., triggered by background tasks / silent push), Keychain read attempts intermittently fail with: errSecInteractionNotAllowed (-25308) This seems inconsistent with the documented behavior of kSecAttrAccessibleAfterFirstUnlock. Additional context: The issue never occurs in foreground. The issue does not appear on development devices. User devices are not freshly rebooted when this happens. The Keychain item is created successfully; only background reads fail. Setting the accessibility to kSecAttrAccessibleAfterFirstUnlockThisDeviceOnly produces the same result. Questions: Under what circumstances can kSecAttrAccessibleAfterFirstUnlock still cause a -25308 error? Is there any known restriction when accessing Keychain while the app is running in background execution contexts? Could certain system states (Low Power Mode, Background App Refresh conditions, device lock state, etc.) cause Keychain reads to be blocked unexpectedly? Any insights or similar experiences would be greatly appreciated. Thank you!
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705
Dec ’25
Issue with Private Email Relay Not Forwarding SES Emails
We are experiencing an issue with Apple’s Private Email Relay service for Sign in with Apple users. Our setup details are as follows: • Domain: joinalyke.com • Domain successfully added under “Sign in with Apple for Email Communication” • SPF verified • DKIM enabled (2048-bit Easy DKIM via AWS SES) • Emails are being sent from S***@joinalyke.com Amazon SES confirms that emails sent to users’ @privaterelay.appleid.com addresses are successfully delivered (Delivery events recorded in SES and no bounce reported). However, users are not receiving the forwarded emails in their actual inboxes. Since: SES shows successful delivery, SPF and DKIM are properly configured, Domain is registered in the Apple Developer portal, we suspect that the Private Email Relay service may be blocking or not forwarding these emails. Could you please investigate whether: Our domain or IP reputation is being blocked or filtered, There are additional configuration requirements, The relay service is rejecting emails after acceptance, There are content-related filtering policies we should review. We are happy to provide message IDs, timestamps, and sample relay email addresses if required.
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1d
Discrepancy in Sign in with Apple Notification Type: account-deleted vs account-delete
Hi everyone, I am currently implementing Server-to-Server Notifications for Sign in with Apple. I’ve encountered a discrepancy between the official documentation and the actual payload I received, and I would like to clarify which one is correct. The Situation: I triggered an account deletion event via privacy.apple.com to test the notification flow. When my server received the notification, the type field in the JSON payload was account-deleted (past tense). The Issue: According to the official Apple documentation, the event type is listed as account-delete (present tense). Here is the discrepancy I am observing: Documentation: account-delete Actual Payload: account-deleted My Question: Is the documentation outdated, or is this a known inconsistency? Should I handle both strings (account-delete and account-deleted) in my backend logic to be safe, or is account-deleted the new standard? Any insights or confirmation from those who have implemented this would be greatly appreciated. Thanks!
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Jan ’26
Invalid_client error on Service ID despite successful manual token exchange test
Hi I am experiencing a persistent 'invalid_client' error when attempting to exchange the authorization code for an access token using Sign in with Apple for my website (https://www.vitamarinaweb.com). Current Setup & Steps Taken: Identifier: I am using the Service ID com.vitamarinaweb.web1, which is correctly linked to the Primary App ID com.vitamarinaweb.web. Client Secret: I have generated a fresh Client Secret (JWT) using a valid Key (.p8) and confirmed the Team ID (29J763Q88J) and Key ID (RRW6536D27) are correct. Redirect URIs: My Return URL is set to https://www.vitamarinaweb.com/login.php and I have verified there are no trailing spaces or mismatches. Manual Test (CURL): When I perform a manual POST request via CURL using the generated Client Secret, I receive an 'invalid_grant' response (meaning the Client Secret and Client ID are accepted, and only the temporary code is rejected as expected). The Issue: Despite the CURL success, every request initiated through the web browser/PHP application returns {"error":"invalid_client"}. Verification Requested: Could you please verify if there is a synchronization delay or a specific block on Service ID com.vitamarinaweb.web1? Is there any internal mismatch between the Key ID RRW6536D27 and its association with the newly created Service ID? I have already cleared browser caches and tried multiple devices (different IP addresses) with the same result. Thank you for your assistance."
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3w
Private Relay emails bounced as 'Unauthorized Sender'
Private relay emails are not being delivered, even though we've followed the guidance here, https://developer.apple.com/help/account/capabilities/configure-private-email-relay-service/ iCloud, gmail etc. get delivered fine but as soon as its a private relay email address they get bounced as unauthorized sender. We've tried a couple of domains but here I'll document test.x.domain.com We have registered domains (test.x.domain.com), also the sender communication emails just to be safe (noreply at test.x.domain.com). Passed SPF Authentication, DKIM Authentication. ESP account shows as all green checks in mailgun. Is there any way to track down what the actual rejection reason is? { "@timestamp": "2025-08-20T14:30:59.801Z", "account": { "id": "6425b45fb2fd1e28f4e0110a" }, "delivery-status": { "attempt-no": 1, "bounce-type": "soft", "certificate-verified": true, "code": 550, "enhanced-code": "5.1.1", "first-delivery-attempt-seconds": 0.014, "message": "5.1.1 <bounce+b53c9e.27949-6qj4xaisn4k=privaterelay.appleid.com@test.x.domain.com>: unauthorized sender", "mx-host": "smtp3.privaterelay.appleid.com", "session-seconds": 1.7229999999999999, "tls": true }, "domain": { "name": "test.x.domain.com" }, "envelope": { "sender": "noreply@test.x.domain.com", "sending-ip": "111.22.101.215", "targets": "6qj4xaisn4k@privaterelay.appleid.com", "transport": "smtp" }, "event": "failed", "flags": { "is-authenticated": true, "is-delayed-bounce": false, "is-routed": false, "is-system-test": false, "is-test-mode": false }, "id": "1gtVBeZYQ0yO1SzipVP99Q", "log-level": "error", "message": { "headers": { "from": "\"Test Mail\" <noreply@test.x.domain.com>", "message-id": "20250820143058.7cac292cf03993f2@test.x.domain.com", "subject": "Test Mail", "to": "6qj4xaisn4k@privaterelay.appleid.com" }, "size": 22854 }, "primary-dkim": "s1._domainkey.test.x.domain.com", "reason": "generic", "recipient": "6qj4xaisn4k@privaterelay.appleid.com", "recipient-domain": "privaterelay.appleid.com", "recipient-provider": "Apple", "severity": "permanent", "storage": { "env": "production", "key": "BAABAgFDX5nmZ7fqxxxxxxZNzEVxPmZ8_YQ", "region": "europe-west1", "url": [ "https://storage-europe-west1.api.mailgun.net/v3/domains/test.x.domain.com/messages/BAABAgFDXxxxxxxxxxxxxxNzEVxPmZ8_YQ" ] }, "user-variables": {} }
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836
Nov ’25
Mobile apps and consent dialogue when logging in
We are using ASWebAuthenticationSession with apps on IoS to achieve SSO between apps. The IdP for authentication (OIDC) is an on-premise and trusted enterprise IdP based on one of the leading products in the market. Our problem is that the user is prompted for every login (and logouts) with a consent dialogue box: “AppName” wants to use “internal domain-name” to Sign In This allows the app and website to share information about you. Cancel Continue” I have read in various places that Apple has a concept of “Trusted domains” where you can put an “Apple certified” static web-page on the IdP. This page needs to contain specific metadata that iOS can verify. Once a user logs in successfully a few times, and if the IdP is verified as trusted, subsequent logins would not prompt the consent screen. Question: I struggle to find Apple documentation on how to go about a process that ends with this “Apple certified web-page” on our IdP”. Anyone who has experience with this process, or who can point me in some direction to find related documentation?
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536
May ’25
Transfer an application between accounts with an existing App Group
Due to business requirements, we need to transfer our app Gem Space for iOS from our current Apple Developer account to a new account. We have a major concern regarding our users and the data associated with the app. The user data is currently stored using an App Group with the identifier, for example: "group.com.app.sharedData" According to some information we’ve found, it might be possible to complete the transfer by removing the App Group from the old account and creating a new one with the same identifier in the new account. However, other sources suggest that App Group containers are owned by the specific team, and data stored in the container may become inaccessible after the app is transferred to a different team. This raises concerns about the possibility of users losing access to their data after updating the app from the new account. Could you please clarify the expected behavior of App Groups in this case? Do we need to perform any kind of data migration, and if so, could you please provide detailed guidance on how to do it safely and without impacting user data access?
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Apr ’25
Unable to enable "Sign In with Apple" on Service ID – 501 PATCH Unsupported Request
Hello, I’m trying to set up Sign In with Apple for my Firebase Authentication integration. Steps I followed: Created a Service ID in Apple Developer, e.g. com.example.myapp.signin. Tried to enable Sign In with Apple and configure the Web Authentication Configuration. Web Domain: myapp.firebaseapp.com Return URL: https://myapp.firebaseapp.com/__/auth/handler When I click Save, I get the following error in the browser console and a blank response page: Unsupported Request PATCH to http://developer.apple.com/services-account/v1/bundleIds/XXXXXXXX not supported. Reference #... What I have verified so far: My Apple Developer Program membership is active (paid). My App ID (e.g. com.example.myapp) exists in Identifiers. The App ID has Sign In with Apple capability checked. I need to link the Service ID with this App ID for Firebase web-based auth. Goal: Complete setup of Apple as a sign-in provider in Firebase Authentication. To do this, Apple requires me to add the Firebase return URL above, but the Developer Portal prevents saving with the 501 error. Has anyone else run into this, and is there a workaround (e.g. enabling via Xcode, App Store Connect, or other methods)? Is this a known bug with the Apple Developer Portal? Here is the screenshot of the error: And Response part: Thanks in advance!
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455
Aug ’25
What personal data is included in iOS storage logs
While I was submitting a new feedback today for an iPhone/iPad storage issue, I saw a new log called “iOS storage log”. I could find no reference to this when I searched online. It made me wonder if it was new and if it contained personal data? Most of us only have one device, with all our personal data. Therefore, I’d appreciate any input on what personal data these logs contain.
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Jul ’25
Migration of "Sign with Apple" users
Hello, We’ve resumed the migration process after a break. Since my colleague is no longer with us, I had to go through the steps again myself. As before, we’re trying to migrate "Sign In with Apple" users from tenant TENANT_A with client_id=CLIENT_ID_A to tenant TENANT_B with client_id=CLIENT_ID_B I followed the procedure described here: [Apple Developer Documentation](https://developer.apple.com/documentation/technotes/tn3159-migrating-sign-in-with-apple-users-for-an-app-transfer – Migrating Sign In with Apple Users, essentially repeating what my coworker previously attempted in coordination with your employee Stephanie. Here’s a summary of the steps and the issue we’re facing: STEP 1 - get authcode for TEAM A curl --location 'https://appleid.apple.com/auth/token' --header 'Content-Type: application/x-www-form-urlencoded' --data-urlencode 'grant_type=client_credentials' --data-urlencode 'scope=user.migration' --data-urlencode 'client_id=pl.CLIEND_ID_A' --data-urlencode 'client_secret=<TEAM_A_SECRET>' I receive response: { "access_token": "<ACCESS_TOKEN_TEAM_A>", "token_type": "Bearer", "expires_in": 3600 } STEP 2 - get authcode for TEAB B curl --location 'https://appleid.apple.com/auth/token' --header 'Content-Type: application/x-www-form-urlencoded' --data-urlencode 'grant_type=client_credentials' --data-urlencode 'scope=user.migration' --data-urlencode 'client_id=CLIENT_ID_B' --data-urlencode 'client_secret=<TEAB_B_SECRET>' I receive response: { "access_token":"<ACCESS_TOKEN_TEAB_B>", "token_type": "Bearer", "expires_in": 3600 } STEP 3 - get transfer_sub from TEAM A curl --location 'https://appleid.apple.com/auth/usermigrationinfo' --header 'Authorization: Bearer <ACCESS_TOKEN_TEAM_A>' --header 'Content-Type: application/x-www-form-urlencoded' --data-urlencode 'client_id=CLIENT_ID_A' --data-urlencode 'client_secret=<TEAM_A_SECRET>' --data-urlencode 'sub=USER_SUB_FROM_TEAM_A' --data-urlencode 'target=TENANT_B' I receive response: { "transfer_sub": "USER_SUB_FROM_TEAM_B" } STEP 4 - Team B exchanges transfer identifers curl --location 'https://appleid.apple.com/auth/usermigrationinfo' --header 'Authorization: Bearer <ACCESS_TOKEN_TEAM_B' --header 'Content-Type: application/x-www-form-urlencoded' --data-urlencode 'client_id=CLIENT_ID_B' --data-urlencode 'client_secret=<TEAM_B_SECRET>' I receive response: { "error": "invalid_request" } We’ve created a new client_id under tenant B and want to migrate users there. However, we skipped the step described in Step 3 of the documentation(https://developer.apple.com/documentation/technotes/tn3159-migrating-sign-in-with-apple-users-for-an-app-transfer#3-Team-A-initiates-app-transfer-to-Team-B), which involves initiating an app transfer. The reason is that this client_id is used solely for web authentication, not for a mobile app, so we don’t have an app to transfer. Based on our analysis and your documentation, it seems this flow only works if the client_id matches across both tenants, which can only be achieved through an app transfer, something we cannot proceed with. Apple previously insisted that we migrate these users, but as shown above, we’re stuck. Is there any alternative flow available, or can you assist us in completing this migration?
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Sep ’25
Passkey authentication problem in some areas in mainland China
Hi team, We are experiencing an issue where some users in China are unable to create passkeys due to authentication errors. This is the UI flows The method we use to prompt users is passkey creation. Technically, this is implemented using Apple’s AuthenticationServices framework. We create an instance of ASAuthorizationController and conform to ASAuthorizationControllerDelegate to handle the results of the authentication attempt. In failure cases, we receive ASAuthorizationError.failed (code 1004), along with some additional details describing the nature of the failure. However, we are currently unable to determine the exact root cause of this issue or how to resolve it. At this point, we can only make assumptions based on the limited error information provided. Our current hypothesis is that due to network restrictions, Apple may be unable to reach the .well-known endpoint where we host the associated domain file. Alternatively, even if the file is successfully loaded and cached to Apple’s CDN, the system in China may not be able to reach the CDN itself. We would greatly appreciate it if you could help us understand what might be causing this problem and guide us on how we can resolve it effectively. Thanks, Hung
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May ’25
Emails Not Delivered to @privaterelay.appleid.com Addresses
Our app uses Sign in with Apple. In recent weeks (or months), we've noticed that emails sent to @privaterelay.appleid.com addresses are not being delivered. We're not receiving any bouncebacks or error messages from the mail server, but the emails never reach the user's mailbox. We've also checked spam folders, with no luck. We have verified that our Email Sources are configured correctly in Apple Developer settings. Is there any way to debug or trace what might be happening with these messages? Thanks in advance!
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374
Jul ’25
prepareInterfaceToProvideCredential .oneTimeCode case is not called
Since release of 18.4. prepareInterfaceToProvideCredential .oneTimeCode case is not called and instead prepareInterfaceForUserChoosingTextToInsert() is called. That is the wrong delegate for this case and it causes confusion for the users. Also, some TOTP fields are recognised however, the key icon button is not presented above the keyboard next to TOTP suggestions. I've also tested 18.5 and it has the same issue. provideOneTimeCodeWithoutUserInteraction works just fine.
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153
May ’25
Multiple views in SFAuthorizationPluginView
Hi there, I'm trying to use SFAuthorizationPluginView in order to show some fields in the login screen, have the user click the arrow, then continue to show more fields as a second step of authentication. How can I accomplish this? Register multiple SecurityAgentPlugins each with their own mechanism and nib? Some how get MacOS to call my SFAuthorizationPluginView::view() and return a new view? Manually remove text boxes and put in new ones when button is pressed I don't believe 1 works, for the second mechanism ended up calling the first mechanism's view's view() Cheers, -Ken
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May ’25
C++ HMAC-SHA256 Signature Works in Python, Fails in C++ — Possible Xcode Runtime Issue?
Hi all, I’m building a macOS-native C++ trading bot, compiled via Xcode. It sends REST API requests to a crypto exchange (Bitvavo) that require HMAC-SHA256 signatures using a pre-sign string (timestamp + method + path + body) and an API secret. Here’s the issue: • The exact same pre-sign string and API secret produce valid responses when signed using Python (hmac.new(secret, msg, hashlib.sha256)), • But when I generate the HMAC signature using C++ (HMAC(EVP_sha256, ...) via OpenSSL), the exchange returns an invalid signature error. Environment: • Xcode 15.3 / macOS 14.x • OpenSSL installed via Homebrew • HMAC test vectors match Python’s output for basic strings (so HMAC lib seems correct) Yet when using the real API keys and dynamic timestamped messages, something differs enough to break verification — possibly due to UTF-8 encoding, memory alignment, or newline handling differences in the Xcode C++ runtime? Has anyone experienced subtle differences between Python and C++ HMAC-SHA256 behavior when compiled in Xcode? I’ve published a GitHub repo for reproducibility: 🔗 https://github.com/vanBaardewijk/bitvavo-cpp-signature-test Thanks in advance for any suggestions or insights. Sascha
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Jul ’25
Proper Approach to Programmatically Determine SIP State
Hello, I have encountered several challenges related to System Integrity Protection (SIP) state detection and code signing requirements. I would like to seek clarification and guidance on the proper approach to programmatically determine the SIP state. Here are the issues I’ve encountered: XPC Code Signing Check APIs: APIs like setCodeSigningRequirement and setConnectionCodeSigningRequirement do not work when SIP disabled and that's ok given what SIP is. LaunchCodeRequirement API: When using Process.launchRequirement, the LaunchCodeRequirement API does not function anymore when SIP disabled. The IsSIPProtected requirement behaves in a way that is not clearly documented -- it appears to only apply to pre-installed Apple apps. Legacy APIs: Older APIs like SecCodeCheckValidity are likely to be non-functional, though I haven’t had the chance to validate this yet. Private API Concerns: So to mitigate those limitations I prefer my app to not even try to connect to untrusted XPC or launch untrusted Processes when SIP is disabled. The only way to determine SIP state I could find is a low-level C function csr_get_active_config. However, this function is not declared in any publicly available header file, indicating that it is a private API. Since private APIs cannot be used in App Store-distributed apps and are best avoided for Developer ID-signed apps, this does not seem like a viable solution. Given these limitations, what is the recommended and proper approach to programmatically determine the SIP state in a macOS application? Any insights or guidance would be greatly appreciated. Thank you!
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May ’25
Keep getting: invalid_client
I keep getting invalid_client, here is a test login: https://www.bella-booking.ch/_get_incl/test_apple_login.cfm Any help appreciated. NOTE: Everey other error, like wrong reroute or wrong client id, a different error will be sent frpm apple, after I checked all and crosschecked with jwt.io, it keep getting invalid_client. Any clue? If the response is correct, the token should be displayed on the page. Thx
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477
Jul ’25
Apple Sign In "Sign up not completed" Error
Apple Sign In - "Sign up not completed" Error in Development Build (React Native / Expo) Problem Summary I'm implementing Apple Sign In in a React Native app using expo-apple-authentication. The Apple sign-in dialog appears as expected, but after tapping "Continue," it displays the message: "Sign up not completed". No credential is returned, and the promise eventually rejects with ERR_REQUEST_CANCELED. App Configuration Platform: React Native (Expo SDK 52) Library: expo-apple-authentication v7.1.3 Target: iOS development build (not Expo Go) Bundle ID: com.example.appname.nativetest (new App ID created for testing) Apple Developer Console Setup (Reviewed Carefully) App ID Explicit App ID (not a wildcard) "Sign In with Apple" capability enabled No associated Services IDs or Sign In with Apple Keys Provisioning Profile Development profile created for the test App ID Profile includes the test device and development certificate Installed successfully and used to sign the app Certificates and Signing Valid Apple Developer Program membership Development certificate installed and selected during build App installs and launches properly on the test device Implementation Attempts Attempt 1: Supabase OAuth Method Initially tried using Supabase’s built-in Apple OAuth provider: Configured with team ID, key ID, and JWT credentials Proper redirect URLs and scheme were in place Resulted in OAuth URL pointing to Supabase instead of Apple, with incomplete client ID Ultimately moved to native implementation for improved control and reliability Attempt 2: Native Apple Sign In (Current Approach) Using expo-apple-authentication with the following code: const credential = await AppleAuthentication.signInAsync({ requestedScopes: [ AppleAuthentication.AppleAuthenticationScope.FULL_NAME, AppleAuthentication.AppleAuthenticationScope.EMAIL, ], }); Relevant app.config.js Section: ios: { bundleIdentifier: 'com.example.appname.nativetest', usesAppleSignIn: true, infoPlist: { NSAppTransportSecurity: { NSAllowsArbitraryLoads: true, NSAllowsLocalNetworking: true, }, }, }, plugins: ['expo-apple-authentication'] Observed Behavior AppleAuthentication.isAvailableAsync() → true Credential state → NOT_FOUND (expected for new user) Apple Sign In dialog appears and allows interaction User taps "Continue" → dialog reports "Sign up not completed" Eventually returns: [Error: The user canceled the authorization attempt], code ERR_REQUEST_CANCELED Confirmed Working Aspects AppleAuthentication API is available and initialized App is signed correctly and launches on the physical test device Apple Sign In dialog appears with correct styling and options Same result observed across both Wi-Fi and cellular networks Clean Setup and Debugging Performed Removed all previous build artifacts Created a new App ID and new provisioning profile Rebuilt the app using expo run:ios --device Validated entitlements and provisioning assignments Removed any Services IDs and Apple Sign In keys used in previous attempts Verified ATS (App Transport Security) policies allow dev-time communication Environment Information Device: iPhone (not simulator) iOS Version: 18.5 Xcode: Latest version Apple ID: Developer account with 2FA enabled Build Method: EAS CLI using expo run:ios --device Open Questions Has anyone experienced the "Sign up not completed" issue with a clean native implementation in Expo? Are there known limitations when testing Apple Sign In in local development builds? Could prior Apple ID authorization attempts impact sign-in behavior during testing? Are there any additional configuration steps, Info.plist changes, or entitlements required beyond those listed above? Thank you in advance for any suggestions or guidance. We’re hoping this is simply a configuration detail that needs to be adjusted.
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231
Jun ’25
Unexpected errSecInteractionNotAllowed (-25308) When Reading Keychain Item with kSecAttrAccessibleAfterFirstUnlock in Background
Hi everyone, I’m encountering an unexpected Keychain behavior in a production environment and would like to confirm whether this is expected or if I’m missing something. In my app, I store a deviceId in the Keychain based on the classic KeychainItemWrapper implementation. I extended it by explicitly setting: kSecAttrAccessible = kSecAttrAccessibleAfterFirstUnlock My understanding is that kSecAttrAccessibleAfterFirstUnlock should allow Keychain access while the app is running in the background, as long as the device has been unlocked at least once after reboot. However, after the app went live, I observed that when the app performs background execution (e.g., triggered by background tasks / silent push), Keychain read attempts intermittently fail with: errSecInteractionNotAllowed (-25308) This seems inconsistent with the documented behavior of kSecAttrAccessibleAfterFirstUnlock. Additional context: The issue never occurs in foreground. The issue does not appear on development devices. User devices are not freshly rebooted when this happens. The Keychain item is created successfully; only background reads fail. Setting the accessibility to kSecAttrAccessibleAfterFirstUnlockThisDeviceOnly produces the same result. Questions: Under what circumstances can kSecAttrAccessibleAfterFirstUnlock still cause a -25308 error? Is there any known restriction when accessing Keychain while the app is running in background execution contexts? Could certain system states (Low Power Mode, Background App Refresh conditions, device lock state, etc.) cause Keychain reads to be blocked unexpectedly? Any insights or similar experiences would be greatly appreciated. Thank you!
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3
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705
Activity
Dec ’25
Issue with Private Email Relay Not Forwarding SES Emails
We are experiencing an issue with Apple’s Private Email Relay service for Sign in with Apple users. Our setup details are as follows: • Domain: joinalyke.com • Domain successfully added under “Sign in with Apple for Email Communication” • SPF verified • DKIM enabled (2048-bit Easy DKIM via AWS SES) • Emails are being sent from S***@joinalyke.com Amazon SES confirms that emails sent to users’ @privaterelay.appleid.com addresses are successfully delivered (Delivery events recorded in SES and no bounce reported). However, users are not receiving the forwarded emails in their actual inboxes. Since: SES shows successful delivery, SPF and DKIM are properly configured, Domain is registered in the Apple Developer portal, we suspect that the Private Email Relay service may be blocking or not forwarding these emails. Could you please investigate whether: Our domain or IP reputation is being blocked or filtered, There are additional configuration requirements, The relay service is rejecting emails after acceptance, There are content-related filtering policies we should review. We are happy to provide message IDs, timestamps, and sample relay email addresses if required.
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2
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863
Activity
1d
Detect if a change has been made to biometrics using FaceID or TouchID
Hi team, is there a native way to detect if a change has been made to biometrics using FaceID or TouchID? Thanks in advance.
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2
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428
Activity
Jul ’25
User Data In-App Deletion for Government Apps
Hey, there are plans to design a government app. When a citizen will login they will see their passport, driving license etc... What is the solution of avoiding mandatory in-app user data deletion?
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2
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558
Activity
Jul ’25
Discrepancy in Sign in with Apple Notification Type: account-deleted vs account-delete
Hi everyone, I am currently implementing Server-to-Server Notifications for Sign in with Apple. I’ve encountered a discrepancy between the official documentation and the actual payload I received, and I would like to clarify which one is correct. The Situation: I triggered an account deletion event via privacy.apple.com to test the notification flow. When my server received the notification, the type field in the JSON payload was account-deleted (past tense). The Issue: According to the official Apple documentation, the event type is listed as account-delete (present tense). Here is the discrepancy I am observing: Documentation: account-delete Actual Payload: account-deleted My Question: Is the documentation outdated, or is this a known inconsistency? Should I handle both strings (account-delete and account-deleted) in my backend logic to be safe, or is account-deleted the new standard? Any insights or confirmation from those who have implemented this would be greatly appreciated. Thanks!
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2
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472
Activity
Jan ’26
Invalid_client error on Service ID despite successful manual token exchange test
Hi I am experiencing a persistent 'invalid_client' error when attempting to exchange the authorization code for an access token using Sign in with Apple for my website (https://www.vitamarinaweb.com). Current Setup & Steps Taken: Identifier: I am using the Service ID com.vitamarinaweb.web1, which is correctly linked to the Primary App ID com.vitamarinaweb.web. Client Secret: I have generated a fresh Client Secret (JWT) using a valid Key (.p8) and confirmed the Team ID (29J763Q88J) and Key ID (RRW6536D27) are correct. Redirect URIs: My Return URL is set to https://www.vitamarinaweb.com/login.php and I have verified there are no trailing spaces or mismatches. Manual Test (CURL): When I perform a manual POST request via CURL using the generated Client Secret, I receive an 'invalid_grant' response (meaning the Client Secret and Client ID are accepted, and only the temporary code is rejected as expected). The Issue: Despite the CURL success, every request initiated through the web browser/PHP application returns {"error":"invalid_client"}. Verification Requested: Could you please verify if there is a synchronization delay or a specific block on Service ID com.vitamarinaweb.web1? Is there any internal mismatch between the Key ID RRW6536D27 and its association with the newly created Service ID? I have already cleared browser caches and tried multiple devices (different IP addresses) with the same result. Thank you for your assistance."
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2
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436
Activity
3w
Private Relay emails bounced as 'Unauthorized Sender'
Private relay emails are not being delivered, even though we've followed the guidance here, https://developer.apple.com/help/account/capabilities/configure-private-email-relay-service/ iCloud, gmail etc. get delivered fine but as soon as its a private relay email address they get bounced as unauthorized sender. We've tried a couple of domains but here I'll document test.x.domain.com We have registered domains (test.x.domain.com), also the sender communication emails just to be safe (noreply at test.x.domain.com). Passed SPF Authentication, DKIM Authentication. ESP account shows as all green checks in mailgun. Is there any way to track down what the actual rejection reason is? { "@timestamp": "2025-08-20T14:30:59.801Z", "account": { "id": "6425b45fb2fd1e28f4e0110a" }, "delivery-status": { "attempt-no": 1, "bounce-type": "soft", "certificate-verified": true, "code": 550, "enhanced-code": "5.1.1", "first-delivery-attempt-seconds": 0.014, "message": "5.1.1 <bounce+b53c9e.27949-6qj4xaisn4k=privaterelay.appleid.com@test.x.domain.com>: unauthorized sender", "mx-host": "smtp3.privaterelay.appleid.com", "session-seconds": 1.7229999999999999, "tls": true }, "domain": { "name": "test.x.domain.com" }, "envelope": { "sender": "noreply@test.x.domain.com", "sending-ip": "111.22.101.215", "targets": "6qj4xaisn4k@privaterelay.appleid.com", "transport": "smtp" }, "event": "failed", "flags": { "is-authenticated": true, "is-delayed-bounce": false, "is-routed": false, "is-system-test": false, "is-test-mode": false }, "id": "1gtVBeZYQ0yO1SzipVP99Q", "log-level": "error", "message": { "headers": { "from": "\"Test Mail\" <noreply@test.x.domain.com>", "message-id": "20250820143058.7cac292cf03993f2@test.x.domain.com", "subject": "Test Mail", "to": "6qj4xaisn4k@privaterelay.appleid.com" }, "size": 22854 }, "primary-dkim": "s1._domainkey.test.x.domain.com", "reason": "generic", "recipient": "6qj4xaisn4k@privaterelay.appleid.com", "recipient-domain": "privaterelay.appleid.com", "recipient-provider": "Apple", "severity": "permanent", "storage": { "env": "production", "key": "BAABAgFDX5nmZ7fqxxxxxxZNzEVxPmZ8_YQ", "region": "europe-west1", "url": [ "https://storage-europe-west1.api.mailgun.net/v3/domains/test.x.domain.com/messages/BAABAgFDXxxxxxxxxxxxxxNzEVxPmZ8_YQ" ] }, "user-variables": {} }
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836
Activity
Nov ’25
Mobile apps and consent dialogue when logging in
We are using ASWebAuthenticationSession with apps on IoS to achieve SSO between apps. The IdP for authentication (OIDC) is an on-premise and trusted enterprise IdP based on one of the leading products in the market. Our problem is that the user is prompted for every login (and logouts) with a consent dialogue box: “AppName” wants to use “internal domain-name” to Sign In This allows the app and website to share information about you. Cancel Continue” I have read in various places that Apple has a concept of “Trusted domains” where you can put an “Apple certified” static web-page on the IdP. This page needs to contain specific metadata that iOS can verify. Once a user logs in successfully a few times, and if the IdP is verified as trusted, subsequent logins would not prompt the consent screen. Question: I struggle to find Apple documentation on how to go about a process that ends with this “Apple certified web-page” on our IdP”. Anyone who has experience with this process, or who can point me in some direction to find related documentation?
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536
Activity
May ’25
Transfer an application between accounts with an existing App Group
Due to business requirements, we need to transfer our app Gem Space for iOS from our current Apple Developer account to a new account. We have a major concern regarding our users and the data associated with the app. The user data is currently stored using an App Group with the identifier, for example: "group.com.app.sharedData" According to some information we’ve found, it might be possible to complete the transfer by removing the App Group from the old account and creating a new one with the same identifier in the new account. However, other sources suggest that App Group containers are owned by the specific team, and data stored in the container may become inaccessible after the app is transferred to a different team. This raises concerns about the possibility of users losing access to their data after updating the app from the new account. Could you please clarify the expected behavior of App Groups in this case? Do we need to perform any kind of data migration, and if so, could you please provide detailed guidance on how to do it safely and without impacting user data access?
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98
Activity
Apr ’25
Unable to enable "Sign In with Apple" on Service ID – 501 PATCH Unsupported Request
Hello, I’m trying to set up Sign In with Apple for my Firebase Authentication integration. Steps I followed: Created a Service ID in Apple Developer, e.g. com.example.myapp.signin. Tried to enable Sign In with Apple and configure the Web Authentication Configuration. Web Domain: myapp.firebaseapp.com Return URL: https://myapp.firebaseapp.com/__/auth/handler When I click Save, I get the following error in the browser console and a blank response page: Unsupported Request PATCH to http://developer.apple.com/services-account/v1/bundleIds/XXXXXXXX not supported. Reference #... What I have verified so far: My Apple Developer Program membership is active (paid). My App ID (e.g. com.example.myapp) exists in Identifiers. The App ID has Sign In with Apple capability checked. I need to link the Service ID with this App ID for Firebase web-based auth. Goal: Complete setup of Apple as a sign-in provider in Firebase Authentication. To do this, Apple requires me to add the Firebase return URL above, but the Developer Portal prevents saving with the 501 error. Has anyone else run into this, and is there a workaround (e.g. enabling via Xcode, App Store Connect, or other methods)? Is this a known bug with the Apple Developer Portal? Here is the screenshot of the error: And Response part: Thanks in advance!
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455
Activity
Aug ’25
What personal data is included in iOS storage logs
While I was submitting a new feedback today for an iPhone/iPad storage issue, I saw a new log called “iOS storage log”. I could find no reference to this when I searched online. It made me wonder if it was new and if it contained personal data? Most of us only have one device, with all our personal data. Therefore, I’d appreciate any input on what personal data these logs contain.
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192
Activity
Jul ’25
Migration of "Sign with Apple" users
Hello, We’ve resumed the migration process after a break. Since my colleague is no longer with us, I had to go through the steps again myself. As before, we’re trying to migrate "Sign In with Apple" users from tenant TENANT_A with client_id=CLIENT_ID_A to tenant TENANT_B with client_id=CLIENT_ID_B I followed the procedure described here: [Apple Developer Documentation](https://developer.apple.com/documentation/technotes/tn3159-migrating-sign-in-with-apple-users-for-an-app-transfer – Migrating Sign In with Apple Users, essentially repeating what my coworker previously attempted in coordination with your employee Stephanie. Here’s a summary of the steps and the issue we’re facing: STEP 1 - get authcode for TEAM A curl --location 'https://appleid.apple.com/auth/token' --header 'Content-Type: application/x-www-form-urlencoded' --data-urlencode 'grant_type=client_credentials' --data-urlencode 'scope=user.migration' --data-urlencode 'client_id=pl.CLIEND_ID_A' --data-urlencode 'client_secret=<TEAM_A_SECRET>' I receive response: { "access_token": "<ACCESS_TOKEN_TEAM_A>", "token_type": "Bearer", "expires_in": 3600 } STEP 2 - get authcode for TEAB B curl --location 'https://appleid.apple.com/auth/token' --header 'Content-Type: application/x-www-form-urlencoded' --data-urlencode 'grant_type=client_credentials' --data-urlencode 'scope=user.migration' --data-urlencode 'client_id=CLIENT_ID_B' --data-urlencode 'client_secret=<TEAB_B_SECRET>' I receive response: { "access_token":"<ACCESS_TOKEN_TEAB_B>", "token_type": "Bearer", "expires_in": 3600 } STEP 3 - get transfer_sub from TEAM A curl --location 'https://appleid.apple.com/auth/usermigrationinfo' --header 'Authorization: Bearer <ACCESS_TOKEN_TEAM_A>' --header 'Content-Type: application/x-www-form-urlencoded' --data-urlencode 'client_id=CLIENT_ID_A' --data-urlencode 'client_secret=<TEAM_A_SECRET>' --data-urlencode 'sub=USER_SUB_FROM_TEAM_A' --data-urlencode 'target=TENANT_B' I receive response: { "transfer_sub": "USER_SUB_FROM_TEAM_B" } STEP 4 - Team B exchanges transfer identifers curl --location 'https://appleid.apple.com/auth/usermigrationinfo' --header 'Authorization: Bearer <ACCESS_TOKEN_TEAM_B' --header 'Content-Type: application/x-www-form-urlencoded' --data-urlencode 'client_id=CLIENT_ID_B' --data-urlencode 'client_secret=<TEAM_B_SECRET>' I receive response: { "error": "invalid_request" } We’ve created a new client_id under tenant B and want to migrate users there. However, we skipped the step described in Step 3 of the documentation(https://developer.apple.com/documentation/technotes/tn3159-migrating-sign-in-with-apple-users-for-an-app-transfer#3-Team-A-initiates-app-transfer-to-Team-B), which involves initiating an app transfer. The reason is that this client_id is used solely for web authentication, not for a mobile app, so we don’t have an app to transfer. Based on our analysis and your documentation, it seems this flow only works if the client_id matches across both tenants, which can only be achieved through an app transfer, something we cannot proceed with. Apple previously insisted that we migrate these users, but as shown above, we’re stuck. Is there any alternative flow available, or can you assist us in completing this migration?
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228
Activity
Sep ’25
Passkey authentication problem in some areas in mainland China
Hi team, We are experiencing an issue where some users in China are unable to create passkeys due to authentication errors. This is the UI flows The method we use to prompt users is passkey creation. Technically, this is implemented using Apple’s AuthenticationServices framework. We create an instance of ASAuthorizationController and conform to ASAuthorizationControllerDelegate to handle the results of the authentication attempt. In failure cases, we receive ASAuthorizationError.failed (code 1004), along with some additional details describing the nature of the failure. However, we are currently unable to determine the exact root cause of this issue or how to resolve it. At this point, we can only make assumptions based on the limited error information provided. Our current hypothesis is that due to network restrictions, Apple may be unable to reach the .well-known endpoint where we host the associated domain file. Alternatively, even if the file is successfully loaded and cached to Apple’s CDN, the system in China may not be able to reach the CDN itself. We would greatly appreciate it if you could help us understand what might be causing this problem and guide us on how we can resolve it effectively. Thanks, Hung
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143
Activity
May ’25
Emails Not Delivered to @privaterelay.appleid.com Addresses
Our app uses Sign in with Apple. In recent weeks (or months), we've noticed that emails sent to @privaterelay.appleid.com addresses are not being delivered. We're not receiving any bouncebacks or error messages from the mail server, but the emails never reach the user's mailbox. We've also checked spam folders, with no luck. We have verified that our Email Sources are configured correctly in Apple Developer settings. Is there any way to debug or trace what might be happening with these messages? Thanks in advance!
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374
Activity
Jul ’25
prepareInterfaceToProvideCredential .oneTimeCode case is not called
Since release of 18.4. prepareInterfaceToProvideCredential .oneTimeCode case is not called and instead prepareInterfaceForUserChoosingTextToInsert() is called. That is the wrong delegate for this case and it causes confusion for the users. Also, some TOTP fields are recognised however, the key icon button is not presented above the keyboard next to TOTP suggestions. I've also tested 18.5 and it has the same issue. provideOneTimeCodeWithoutUserInteraction works just fine.
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153
Activity
May ’25
Multiple views in SFAuthorizationPluginView
Hi there, I'm trying to use SFAuthorizationPluginView in order to show some fields in the login screen, have the user click the arrow, then continue to show more fields as a second step of authentication. How can I accomplish this? Register multiple SecurityAgentPlugins each with their own mechanism and nib? Some how get MacOS to call my SFAuthorizationPluginView::view() and return a new view? Manually remove text boxes and put in new ones when button is pressed I don't believe 1 works, for the second mechanism ended up calling the first mechanism's view's view() Cheers, -Ken
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257
Activity
May ’25
C++ HMAC-SHA256 Signature Works in Python, Fails in C++ — Possible Xcode Runtime Issue?
Hi all, I’m building a macOS-native C++ trading bot, compiled via Xcode. It sends REST API requests to a crypto exchange (Bitvavo) that require HMAC-SHA256 signatures using a pre-sign string (timestamp + method + path + body) and an API secret. Here’s the issue: • The exact same pre-sign string and API secret produce valid responses when signed using Python (hmac.new(secret, msg, hashlib.sha256)), • But when I generate the HMAC signature using C++ (HMAC(EVP_sha256, ...) via OpenSSL), the exchange returns an invalid signature error. Environment: • Xcode 15.3 / macOS 14.x • OpenSSL installed via Homebrew • HMAC test vectors match Python’s output for basic strings (so HMAC lib seems correct) Yet when using the real API keys and dynamic timestamped messages, something differs enough to break verification — possibly due to UTF-8 encoding, memory alignment, or newline handling differences in the Xcode C++ runtime? Has anyone experienced subtle differences between Python and C++ HMAC-SHA256 behavior when compiled in Xcode? I’ve published a GitHub repo for reproducibility: 🔗 https://github.com/vanBaardewijk/bitvavo-cpp-signature-test Thanks in advance for any suggestions or insights. Sascha
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772
Activity
Jul ’25
Proper Approach to Programmatically Determine SIP State
Hello, I have encountered several challenges related to System Integrity Protection (SIP) state detection and code signing requirements. I would like to seek clarification and guidance on the proper approach to programmatically determine the SIP state. Here are the issues I’ve encountered: XPC Code Signing Check APIs: APIs like setCodeSigningRequirement and setConnectionCodeSigningRequirement do not work when SIP disabled and that's ok given what SIP is. LaunchCodeRequirement API: When using Process.launchRequirement, the LaunchCodeRequirement API does not function anymore when SIP disabled. The IsSIPProtected requirement behaves in a way that is not clearly documented -- it appears to only apply to pre-installed Apple apps. Legacy APIs: Older APIs like SecCodeCheckValidity are likely to be non-functional, though I haven’t had the chance to validate this yet. Private API Concerns: So to mitigate those limitations I prefer my app to not even try to connect to untrusted XPC or launch untrusted Processes when SIP is disabled. The only way to determine SIP state I could find is a low-level C function csr_get_active_config. However, this function is not declared in any publicly available header file, indicating that it is a private API. Since private APIs cannot be used in App Store-distributed apps and are best avoided for Developer ID-signed apps, this does not seem like a viable solution. Given these limitations, what is the recommended and proper approach to programmatically determine the SIP state in a macOS application? Any insights or guidance would be greatly appreciated. Thank you!
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222
Activity
May ’25
Keep getting: invalid_client
I keep getting invalid_client, here is a test login: https://www.bella-booking.ch/_get_incl/test_apple_login.cfm Any help appreciated. NOTE: Everey other error, like wrong reroute or wrong client id, a different error will be sent frpm apple, after I checked all and crosschecked with jwt.io, it keep getting invalid_client. Any clue? If the response is correct, the token should be displayed on the page. Thx
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477
Activity
Jul ’25
Apple Sign In "Sign up not completed" Error
Apple Sign In - "Sign up not completed" Error in Development Build (React Native / Expo) Problem Summary I'm implementing Apple Sign In in a React Native app using expo-apple-authentication. The Apple sign-in dialog appears as expected, but after tapping "Continue," it displays the message: "Sign up not completed". No credential is returned, and the promise eventually rejects with ERR_REQUEST_CANCELED. App Configuration Platform: React Native (Expo SDK 52) Library: expo-apple-authentication v7.1.3 Target: iOS development build (not Expo Go) Bundle ID: com.example.appname.nativetest (new App ID created for testing) Apple Developer Console Setup (Reviewed Carefully) App ID Explicit App ID (not a wildcard) "Sign In with Apple" capability enabled No associated Services IDs or Sign In with Apple Keys Provisioning Profile Development profile created for the test App ID Profile includes the test device and development certificate Installed successfully and used to sign the app Certificates and Signing Valid Apple Developer Program membership Development certificate installed and selected during build App installs and launches properly on the test device Implementation Attempts Attempt 1: Supabase OAuth Method Initially tried using Supabase’s built-in Apple OAuth provider: Configured with team ID, key ID, and JWT credentials Proper redirect URLs and scheme were in place Resulted in OAuth URL pointing to Supabase instead of Apple, with incomplete client ID Ultimately moved to native implementation for improved control and reliability Attempt 2: Native Apple Sign In (Current Approach) Using expo-apple-authentication with the following code: const credential = await AppleAuthentication.signInAsync({ requestedScopes: [ AppleAuthentication.AppleAuthenticationScope.FULL_NAME, AppleAuthentication.AppleAuthenticationScope.EMAIL, ], }); Relevant app.config.js Section: ios: { bundleIdentifier: 'com.example.appname.nativetest', usesAppleSignIn: true, infoPlist: { NSAppTransportSecurity: { NSAllowsArbitraryLoads: true, NSAllowsLocalNetworking: true, }, }, }, plugins: ['expo-apple-authentication'] Observed Behavior AppleAuthentication.isAvailableAsync() → true Credential state → NOT_FOUND (expected for new user) Apple Sign In dialog appears and allows interaction User taps "Continue" → dialog reports "Sign up not completed" Eventually returns: [Error: The user canceled the authorization attempt], code ERR_REQUEST_CANCELED Confirmed Working Aspects AppleAuthentication API is available and initialized App is signed correctly and launches on the physical test device Apple Sign In dialog appears with correct styling and options Same result observed across both Wi-Fi and cellular networks Clean Setup and Debugging Performed Removed all previous build artifacts Created a new App ID and new provisioning profile Rebuilt the app using expo run:ios --device Validated entitlements and provisioning assignments Removed any Services IDs and Apple Sign In keys used in previous attempts Verified ATS (App Transport Security) policies allow dev-time communication Environment Information Device: iPhone (not simulator) iOS Version: 18.5 Xcode: Latest version Apple ID: Developer account with 2FA enabled Build Method: EAS CLI using expo run:ios --device Open Questions Has anyone experienced the "Sign up not completed" issue with a clean native implementation in Expo? Are there known limitations when testing Apple Sign In in local development builds? Could prior Apple ID authorization attempts impact sign-in behavior during testing? Are there any additional configuration steps, Info.plist changes, or entitlements required beyond those listed above? Thank you in advance for any suggestions or guidance. We’re hoping this is simply a configuration detail that needs to be adjusted.
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231
Activity
Jun ’25