Posts under Developer Tools & Services topic

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Ask for help and solutions about the Apple developer account ban
Our team has not been involved in the Apple development field for a long time, and due to the lack of deep enough understanding of Apple's development related rules in the early stage, there were some mistakes in the operation process, resulting in the account being blocked. In the more than a year since the account was blocked, we have actively engaged in learning, deeply studied the rules and requirements of Apple's development through various channels, and continuously improved our professional quality to ensure that future development work can fully comply with the specifications. Now, we'd like to see if there's a viable way to unblock our account. We've learned from the lessons we've learned and are confident that we'll be able to follow Apple's rules in our future development to bring users a high-quality and compliant app."
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285
Jan ’25
Unincluded dependencies failing to build for watchOS companion app.
When trying to use the watchOS preview the simulator fails to load and throws about 15 errors. Clearly the simulator is trying to load all of the iOS packages to the watchOS simulator. However, these packages clearly aren't included in the watchOS app. Furthermore, both apps build successfully to the main simulators, just not the previews. Having a list of errors that simply should not be there is a pretty big annoyance when something is going wrong. How do I fix this?
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Feb ’25
Developer Membership Purchase Error
Greeting everyone, I have been trying to enroll for apple developer program membership for the past 2 weeks, all efforts prove abortive with same error "I will receive acknowledement" email from Apple but i do not get charged and when I try to contact support they usually do not provide any help and often take long to reply once and take another week for another reply. I have now move the funds equivalent to $99 to my apple account. Please does anyone know how I can go about the enrollment using the funds from my apple account? Does anyone have such experience how did you resolve it? Do you know how i can successfully pay for the program from my bank using my debit card, because my card works easily and instantly for other subscriptions but except the Apple development program Please I will greatly appreciate any help i can get. thanks in advance
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Feb ’25
Provisioning profile, all steps carefully taken, still rejected
After several years' lapse, I am coming back into app development for iPhone. Here's what I did: Renewed my membership to Apple developer I created a wildcard identifier, "me.joymaker.*" I created a certificate Using Xcode, I introduced my newest iPhone (a 12 mini) to Apple developer. Unlike my older models, this one has a UDID with a hyphen in it. To get it to take the UDID I had to remove the-and then paste the remaining continuous number into the field. But then it accepted it, and showed it back to me complete with hyphen. I created a development provisioning profile using that certificate and ID, checking the box that said "Select all", so that every device registered to my account was included. Using Xcode, I tried to upload the provisioning profile to the phone. OOPS. Xcode replies, "Failed to install one or more provisioning profiles on the device. Please ensure the provisioning profile is configured for this device." Yes, I am very that it was! There was an older identifier in the account, left over from years ago, named "XCode: Wildcard AppID", with an identifier of simply '*'. I tried building a provisioning profile with that one. Same results. Now what? How to diagnose, how to pursue this? BTW, although XCode sees this phone without difficulty, Music and Finder don’t. Relevant?? See this question for more details.
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Jan ’25
How to Contact Apple Support for App Reinstatement?
Hello everyone, I recently submitted a request through the "Contact Us" section to reinstate my app. It's been over a week, but I haven't received any response—not even a confirmation email. Has anyone experienced this issue? Is there a more direct way to get in touch with Apple Support to resolve this matter? Any advice would be greatly appreciated. Thank you!
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Jan ’25
Apple Developer certificate Revoke
I have received email about your development certificate has been revoked, but couldn't identify who did that, due to this revocation one of our enterprise application stopped working. So posting here to seek some suggestion on following 1.) Identification of Revoking Party: Though I have already raised a support ticket to Apple still waiting for their reply. Is it possible for Apple to send logs or account activity logs that from which account or who did the revocation? 2.) How much does Apple take to reply to the support tickets. 3.) No one else received email in my development team. Is it because the certificate which I created is revoked that's the reason only I have received email? 4.) May I know what are the other scenarios that certificate can be revoked other than a human error? 5.) Is there a way for us to internally monitor activity within our developer account, such as identifying who has been actively logged in and updating certificates?
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Jan ’25
how long does it take to get apple developer account approved?
I'm at my wit's end with Apple's ridiculous timeframes! They promise 2 days but then completely ghost you for weeks. Here I am, literally trying to give them my money and get things moving, but it's like hitting a brick wall over and over. I've tried everything - even set up a whole separate account - and what do I get? Just more 'pending' status. No updates, no explanations, just endless waiting. How is it possible for a trillion-dollar company to make something as simple as accepting payment so infuriatingly difficult?
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Feb ’25
Leave business account and return to individual
Years ago, I created a business account within the Apple Developer Program. The business has since been dissolved. How can I return to an individual account to publish new applications? Sticking with the old organization seems problematic due to tax info, etc. being invalid. Apple Support told me that I'd need to create a new Apple ID account but this seems equally troublesome. I'm sure I'm not the first face this situation.
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232
Jan ’25
Swift, kevent, and wth?!?!?
I have this code: var eventIn = kevent(ident: UInt(self.socket), filter: Int16(EVFILT_WRITE), flags: UInt16((EV_ADD | EV_ENABLE)), fflags: 0, data: 0, udata: nil ) I looked at it and thought why do I have those extra parentheses? So I changed it to var eventIn = kevent(ident: UInt(self.socket), filter: Int16(EVFILT_WRITE), flags: UInt16(EV_ADD | EV_ENABLE), // changed line! fflags: 0, data: 0, udata: nil ) and then kevent gave me EBADF. Does this make sense to anyone?
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235
Feb ’25
How to let instruments - app launch template wait for process to launch , rather than actively launch by instruments
Hi there, How to let instruments - app launch template wait for process to launch , rather than actively launch by instruments? I need to profile the app launch performance when clicking a push notification or cold launch via a url link. How to let instruments to wait for the process and collect the data? Currently, I tried the command xctrace record --template "App Launch" --attach MyApp --device-name 'Phone-Dev' --output mytrace.trace But it soon failed with 'Cannot find process matching name: MyApp'. How to make it work?
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518
Jan ’25
Unable to deploy app from Visual Studio on Windows 11 to iOS device
I am trying to get my app deployed to an iOs device (iphone 14) from Visual Studio on Windows 11. If the device I am trying to deploy to is included in https://developer.apple.com/account/resources/devices/list then I see below error in Visual Studio logs. Xamarin.Messaging.IDB.AppleProvisioningManager Error: 0 : Xamarin.MacDev.AppleSigning.AppleServerException: A device with number '0000xxxx-0014093926Bxxxx' already exists on this team. at Xamarin.MacDev.AppleSigning.AppStoreDeveloperPortal.d__42.MoveNext() in D:\a_work\1\s\External\maciostools\Xamarin.MacDev.AppleSigning\AppleDeveloperPortal\AppStoreDeveloperPortal.cs:line 913 If I disable it I see below error in Visual Studio logs: Xamarin.Messaging.Client.MessagingClient Error: 0 : An error occurred on the receiver while executing a post for topic xvs/idb/auto-provision and client vs26896sv3 Xamarin.Messaging.Exceptions.MessagingRemoteException: An error occurred on client xxxxxxx while executing a reply for topic xvs/idb/auto-provision ---> Newtonsoft.Json.JsonSerializationException: Error converting value {null} to type 'System.DateTime'. Path 'data.attributes.addedDate', line 6, position 24 I am seeing no option to completely remove the device from the list. How can this issue be fixed?
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268
Jan ’25
xCode Organizer hang issues & logs
Our team is currently handling hang issues and logs received by the Organizer during our project. Regarding the xCode Organizer, we’d like to ask a few questions: The hang rate is presented as a bar chart for each app version. Is there any way to get detailed information for each versions? For example, what percentage of the hang rate is attributed to users on different iOS versions? We've encountered a situation where the hang logs have decreased, but the hang rate has increased. Could you explain why this might occur? I was wondering how the hang rate is sampled. For instance, does it record all users who experience a hang, or only those under specific conditions? The situation is that we can see only a handful of hang logs (around 13), but we have hundreds of thousands of DAUs. This ratio seems quite off. Could you explain what might cause us to receive such a small number of logs for each version?
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Jan ’25
Metal Integration with SwiftUI
Hello! I have asked this question in previous years, but I want to make sure I can be safe as each challenge could be different. Are applicants for the Swift Student Challenge allowed to use the features and technologies involved with Metal/MetalKit? Last year, the answer was yes. I have seen a few people here and there use it with Swift and won. I would like to know if we can use it for the 2025 challenge for this year as well. Thanks! :)
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Feb ’25