Apple Developer Program

RSS for tag

Create and deliver software for users around the world on Apple platforms using the the tools, resources, and support included with Apple Developer Program membership.

Apple Developer Program Documentation

Posts under Apple Developer Program subtopic

Post

Replies

Boosts

Views

Activity

how long does it take to get apple developer account approved?
I'm at my wit's end with Apple's ridiculous timeframes! They promise 2 days but then completely ghost you for weeks. Here I am, literally trying to give them my money and get things moving, but it's like hitting a brick wall over and over. I've tried everything - even set up a whole separate account - and what do I get? Just more 'pending' status. No updates, no explanations, just endless waiting. How is it possible for a trillion-dollar company to make something as simple as accepting payment so infuriatingly difficult?
1
0
205
Feb ’25
How to Contact Apple Support for App Reinstatement?
Hello everyone, I recently submitted a request through the "Contact Us" section to reinstate my app. It's been over a week, but I haven't received any response—not even a confirmation email. Has anyone experienced this issue? Is there a more direct way to get in touch with Apple Support to resolve this matter? Any advice would be greatly appreciated. Thank you!
1
0
208
Jan ’25
my admin account is locked!!!
Hi, My admin account is locked and I have only one admin role account so that I can not maintain my applications that is published also I can not give permissions other developer account as admin role. I send mail and contact apple developer account support but no-one is helped me and they didnt answer me why my account is locked!!!. They didn't give me any support and help to retake my admin account and didn't reset my password although I sent my all documentation about my company. I am waiting for 15 days to solve this problem and distribute new release my application versions. So how can I recover my admin account ? Does anybody have any suggestion? Please contact with me.......... Opened Case IDs : 102546359173 , 102545233982 , 102548896020 Thanks,
0
0
381
Mar ’25
Enrollment Payment Issue for Apple Developer Program
I have been trying for the past month to complete the payment for the Apple Developer Program enrollment. However, every time I attempt the payment, it fails, and my account remains pending. I have tried contacting Apple Support multiple times, and each time a case ID is created, but I do not receive any response. I have also tried using different cards for the payment, but the issue persists. I am attempting to create the account from Bangladesh.
1
0
283
Jan ’25
Notice of Termination
Dear Apple Support Team, I am Tianwei Yue. I received your email this morning regarding the immediate termination of our Apple Developer Program License Agreement and Apple Developer Agreement, citing alleged fraudulent behavior and violations of certain terms. We are both surprised and deeply anxious about this decision. Firstly, the email mentioned that if we wish to file an official complaint under the applicable Platform Regulation, we could contact you via “Contact Us”. However, when I logged in with my account and clicked the “Contact Us” link, the system responded with “You’re not eligible to make this request.” We would appreciate guidance on how to properly submit an official complaint or if there is an alternative way to reach out for assistance. Secondly, I would like to emphasize that the “mathos ai” application operated under this account currently has over 3 million active users. Our application has consistently maintained a high user rating of 4.6 and a record of excellent service. The immediate deletion of our account has rendered the service inaccessible to a large number of customers who use Apple products, severely impacting their experience. We believe that this decision does not align with the shared values of customer care that both Apple and we have always upheld. We have always been proactive in handling user accounts, refunds, and payment issues, and we continuously strive to provide high-quality service to our users. Consequently, we are puzzled by the reason for the account suspension and believe that there might be some misunderstanding or miscommunication. We sincerely hope to connect with the relevant Apple personnel to understand the issue in detail and provide any necessary additional information to resolve any concerns and restore our service. Thank you very much for taking the time to read our email. We look forward to your prompt response so that we can resolve this issue and jointly safeguard the interests of our valued customers. Sincerely, Tianwei Yue
0
0
440
Feb ’25
Can't change phone number for my Apple Developer account
Hello. I've moved from France to the UK a year ago and submitted changes regarding my new address and phone number. After several months, my phone number was reverted to the old French one (which I no longer have access to). Since then, I've been trying to update it, submitting numerous support tickets, but have gotten nowhere. Support isn't helpful; they are misunderstanding the Apple Developer phone number with my iCloud number, suggesting I update it myself in the iCloud settings (which is not related at all). One of the tickets was escalated to senior developer support, but I received the same reply: to update the number myself in my iCloud settings (which, again, is not relevant). I log in to my account using a passkey, but I'm still afraid of losing access to my account at any time. Since support is ghosting me, I don't have any other choice left rather but to ask for help here. My ticket number is 102519091037.
0
0
62
Apr ’25
I get an error message when I try to enroll in the Apple Developer Account
I'm trying to enroll in the Apple Developer Account, but when I click on "subscribe," I get an error message that says, "Your purchase could not be completed. For assistance, contact iTunes Support." I've already added UPI as a payment method in the App Store and added 100 rupees from UPI to my Apple account.
1
0
310
Jan ’25
iPhone HCE CardSession handlin
Hi, I'm wondering if there is any better documentation relating to card session handling. The informations are kind of limited: https://developer.apple.com/documentation/corenfc/cardsession/ It's not clear what should be used for keeping session or should it be created again after each transaction ? When I create a card session I pass the transaction but when at the and I call stopEmulation on card session than there is a problem with another transaction. What about the NFCPresentmentIntentAssertion? I know there's not information about "maximum suppression duration". I may only check isValid or acquire() on it. There's no information about how to properly manage it for another transaction. To sum up is that I would like to know should I create the new cardSession for each transaction (which would be strange cause it looks like singleton for me). If theres any impact when calling stopEnumaltion to cardSession or the startEmulation function may be called? The main issue is the 'double tap' flow where user must authenticate him during transaction.
1
0
349
Mar ’25
I got charged the annual developer renewal fee twice, then my account got suspended
So I got charged the annual developer fee on December 2024, and then again this February 2025. Worse, a few days after getting charged twice, I received an email from Apple saying my developer account subscription has been suspended due to failure in paying the annual fee. I already submitted a support ticket to Apple, but I haven't gotten a response yet. Is there something else I can do? Would appreaciate any help. Thanks!
0
0
157
Feb ’25
Frustrated - enrollment in the Apple Developer Program could not be completed
Hi, I tried to apply Enroll in Apple Developer Program in the mobile app and I got this error: "Your enrollment in the Apple Developer Program is under review. Please contact us." Then I did contact Apple by phone as the error message says. I got the response as: "For one or more reasons, your enrollment in the Apple Developer Program could not be completed. We are unable to continue with your enrollment at this time." I am already shocked - so I asked what can I do? Answer - nothing. Is this normal to not get a response what's the reason that is blocking me to enroll the program ?
1
0
129
Apr ’25
HELP!! Newbie - Apple Connect API
Good day everyone. I am brand new to developing IOS applications and I am attempting to use Visual Studio .Net Maui with.net Core 8 to connect up my local device and debug my application. This is successful, however I am attempting to find a working example of using the google auth oAuth 2.0 API to validate a google user and return back to the application. I don't think this is that difficult however it appears that the callback is not being set up correctly in Google Auth API. Has anyone successfully done this with .net Maui and C# in Visual Studio 2022?
1
0
302
Feb ’25
TESTFLIGHT IS UNABLE TO TEST- Status is testing
Hello Apple Developer Support, I've been waiting for my app to become available on TestFlight for testing for around three weeks now. Despite deleting and re-uploading the build multiple times, I continue to face the same issue. I've attached a screenshot of the problem for your reference. Could you please help me understand how to resolve this? It's becoming quite frustrating. Looking forward to your guidance.
1
0
74
Apr ’25