Dear Apple Developer Support Team, I am writing to request assistance regarding an issue I am experiencing while attempting to enroll in the Apple Developer Program. Below are the details of the problem: The enrollment process fails before reaching the payment page. The message displayed is: “Your enrollment could not be completed.” The error appears prior to any payment attempt. Two-factor authentication is enabled on the Apple ID. Email address and phone number are verified. The Apple ID being used for enrollment is different from our existing Enterprise account. We have attempted enrollment using: A U.S. address A Indian phone number A clean browser session (logged out of other Apple accounts) The existing Apple Enterprise account under our organization is active and functioning without issues. This new enrollment attempt is for a separate Developer Program account using a different email address. We have tried multiple browsers and networks, but the issue persists and prevents us from proceeding to payment. Could you please check whether: The Apple ID is restricted or flagged in your system? There are any verification issues preventing enrollment? Any additional steps are required from our side to complete registration? Kindly let us know how we can resolve this and proceed with successful enrollment. Thank you for your assistance.

Hello Apple Developer Support Team, I recently completed my Apple Developer Program enrollment through the website, and both the identity verification and payment steps were successfully completed. However, when I log in to my account, the website still displays the message “Complete Your Purchase,” and my enrollment status remains listed as Pending. It appears as though the system is prompting me to start the enrollment process again. Could you please review my account and confirm the current status of my enrollment? Thank you for your time and assistance. Kind regards,

Hi I'm new here and trying so enroll in apple developers program and so I was met with problems like unable to create apple account, failed payment on 7 cards, 3 support tickets with no responds, and now I have enrolled in apple developers program (sort of, they just took payment and no news after that. Now running 3 days since payment. Is this some sort of a hazing ceremony or a sick joke apple is doing to new developers? or is there a secret email I can contact to get some decent support?

Hi Apple Developer Support Team, I need urgent assistance with my Apple Developer Program enrollment. My details: Enrollment ID: AJ78LF239A Support Case: 102840241902 (opened 4 days ago, no response yet) Issue: I have completed all enrollment steps and entered my payment information correctly. When I click the "Continue" button to finalize the payment, the page freezes completely — no error message, no confirmation, nothing happens. Steps already taken: Confirmed with my bank that the card supports international purchases Removed and re-added the card in Apple ID settings Tried multiple times on different days and browsers Sent email to Apple Developer support (devprograms) Opened support case 102840241902 with no response This is blocking my app from being published on the App Store. I kindly request that someone manually process the payment or provide an alternative method to complete enrollment. Thank you.

Hello guys. I made a payment for developer program. 100 dollars taken, Apple dropped a letter about the invoice number, the order, everything seems to be fine. But website cannot find this order. Also my account in Apple Dev doesn’t see any purchase and asks to pay again. What i have to do in this situation?

Hello Developers, I need your help. I'm trying to pay for my Apple Developer Account, but it's being declined saying 'Your Purchase Could Not Be Completed'. I need to know where the problem is so I can successfully make the payment.

Please help! I can’t update my developer info and when I renew my membership I’m taken to an account that I had in Europe which I no longer use or have money tied to. I want to switch my account to USA and use a usa account

I have been trying to get into my account for several days now and I have tried everything. First of you cannot get support because you need to be logged in so had to make another account to be able to post this. And even then the support is not working. Send an email a while ago and tried the call option and I have gotten no response from both. I was supposed to launch my app last week and I have just not be able to log into my account. I keep getting the 'Too many verification codes have been sent. Enter the last code you received or try again later.' I didn't even do that, I just tried to log in and had that there. I have waited days and it's still there. I have tried changing the number for which I waited a day and now it's told me to wait another 6 days. This has caused so many problem and the lack of support is unbelievable. Can anyone please help me get into my account or advise on what I can do ASAP. Thanks, Usama

Hi I'm new here and trying so enroll in apple developers program and so I was met with problems like unable to create apple account, failed payment on 7 cards, 3 support tickets with no responds, and now I have enrolled in apple developers program (sort of, they just took payment and no news after that now running 3 days since payment. Is this some sort of a hazing ceremony or a sick joke apple is doing do new developers? or is there a secret email I can contact to get some decent support?

I’m creating a new post because the situation has gone far beyond reasonable. My Apple Developer Program enrollment has been stuck in “Pending” status for almost a month. During this time, I have sent around 10 emails to Apple Developer Program Support. Result: ZERO REPLISES. NO EXPLANATIONS NO UPDATES. NO HELP. If you are experiencing the same issue — or have faced it before — please leave a comment or upvote this thread so it gets visibility. At this point, this seems to be the only way to get Apple’s attention. Apple, this situation needs to be addressed.

Thank you very much for choosing me to go to Apple Park to participate in WWDC. I am looking forward to participating in this event. May I ask you some questions? I am a young Apple Developer Program from China. And I am the winner of the Swift Student Challenge in 2024. I am over 13 years old. I used my own Developer account, not my parents', to apply for WWDC activities and all the events I carry out. Since I am under 18 years old, my parents may need to sign the Special Event Parental Permission Statement. Where can I find it? My parents will sign it. At the same time, I noticed that the bottom of the RSVP form requires me to guarantee that I am at least 18 years old, but I am not. And I used my own account to apply for WWDC, so I want to know how to meet this need? I need a non-immigrant visa to go to the United States. So, I need to prove to the visa officer that I have received an invitation from Apple. Could Apple send me a formal invitation letter to prove that I have received an invitation from Apple? At the same time, as a teenager, I need to go to the United States with my mother, so can you mention the information of my guardian (my mother) in the invitation letter? Ps: I am very independent. I am well aware that the number of people in WWDC is limited. My mother will not enter the venue unless otherwise required.

While Apple prides itself on providing the ultimate experience for both users and developers, many find themselves trapped in a technical "black hole" with no exit. The issue isn't just the complexity of the systems, but the sheer inability of these systems to handle a developer’s most basic need: accessing their account to manage their business. The Dead-End Loop: "Too Many Verification Codes" The disaster begins with a seemingly harmless but business-destroying message: "You have sent too many verification codes. Please try again later." At this point, Apple’s system—with its supposed "intelligence"—decides to freeze your account for two days or more. You wait patiently, return after 48 hours to log in, only to be met by the exact same message. This isn’t "security"; it’s primitive technical failure. How can a company of Apple’s magnitude fail to program a smart system that distinguishes between a breach attempt and a developer trying to access their work tools? Persistent failure for over a month without a root solution raises serious questions about the software infrastructure of this giant. Customer Support: Total Absence and Disregard for Time The greatest agony lies in the "Non-Response." You email technical support, and the answer either arrives a month later—long after the damage is done—or never arrives at all. In the business world, every second translates to money and reputation, but in Apple’s dictionary, it seems a developer’s time has no value. It is ironic that a trillion-dollar company fails to provide a human support agent who can, with a single click, verify a developer's identity and bypass a stuck OTP. This blatant lack of effective human support is the pinnacle of negligence toward the developer community—the very backbone of their App Store. Paralyzed Apps and Users Left Stranded Behind this "technical incompetence" lies a painful reality: an app with technical bugs requiring urgent fixes, thousands of users waiting for an update that never comes, and business operations completely halted. The developer stands handcuffed, unable to push a single update because the "fortress gates" are locked due to a glitch in sending a text message! How has Apple managed to reach this size while operating with such technical bureaucracy? The answer may lie in its market monopoly, which has made it indifferent to the collateral damage inflicted on startups by its software errors and the absence of its support staff. Final Word What is happening is not just a passing technical glitch; it is an "administrative catastrophe" wrapped in technology. Apple must realize that its continued success depends not just on selling devices, but on respecting the minds and time of the developers who build its ecosystem. We aren’t asking for miracles; we are simply asking for a login system that works and human beings who respond to emails before it’s too late.

Hello i ordered on Apple Developer Program on 26 Feb. I got an Email ( Thank you for your order. Here's a summary of your order request, which will be processed within 2 business days) but its been 2 weeks already and no reply. I opened 2 support cases already thru support from the apple developer support site and no answer either . I dont know what else to do, i dont want to have to dispute thru my bank because i want to be an apple developer, but im losing hope at this point. Please help me to activate my account

Hello, I recently submitted an enrollment request for the Apple Developer Program as an organization. After submitting the request, I realized that I entered incorrect contact information for the person authorized to confirm my authority to enroll the organization. I would like to update the email address for this contact. I already contacted Apple Developer Support by email but have not received a response yet. Is there a way to update this information while the enrollment is still under review? Or should I cancel the request and submit a new one? Any guidance would be greatly appreciated. Thank you.

Hi, I’m trying to enroll in the Apple Developer Program as an Individual. I attempted the payment several times, but the system says the purchase is already in the system. Under my profile the status shows “Pending”, and the payment has still not been charged from my bank account. It has been about one week since I started the enrollment, and the status hasn’t changed. I also contacted Apple Developer Support, but it has been 4 days and I haven’t received any response yet. Is this normal? Has anyone experienced a similar delay during enrollment? Thanks.

I just started at a new company and I've been invited to access their Apple Developer Program. When I click the invite in the link I'm directed to a "Create Your Apple Account" page where I'm prompted to provide my email address. When I put my work email I receive an error saying that my Apple Account cannot end in the domain and to choose a different email address. When I try to use my personal Gmail, it says my email address is not available and to choose a different address. Even my iCloud email isn't allowed. I'm not sure what else to do to gain access.

I have a new startup in Delaware of US. I created a new apple account with my company email and i applied for the developer membership as a company. My Enrollment Id is 5XVYK3UJL8 . I applied in early february and after it was stuck for 5 days, i contacted customer care. I was told that I did not have a company website and the link had a placeholder page so they withdrew my application. Then I created a company website and submitted another application. This was around 8th of February and we are still stuck in review. I have contacted apple customer care about 8 times and everytime they ask me to upload information about myself such as my employee badge ID, or employment letter, etc - since im the sole director of my new startup, I do not have any of these but I gave them my company incorporation documents which has my name, and my passport (Im not a US citizen). Now when Im contacting customer care, im not even getting a response. My whole team is frustrated and in the dark. And I do not know what to do. A lot of riding on our team being able to run beta tests using testflight but we have no help from apple. Can someone guide me here?

Hello, I started my Apple Developer enrollment using the Apple Developer app. However, the payment method available on my device cannot be accepted because the billing address is outside the United States. Is it possible to complete the membership purchase through the web instead of the app?

Hello, my account is pending .i try to contact apple several times with no respond the customer service is terrible.

显示为——构建描述签名错误: 签名证书无效。签名证书；不可用于代码签名。它可能已被吊销或过期。、 目前是在Apple Developer 重新创建证书、生成描述文件了（显示的是有效）；但是下来出来放进打包里就显示证书失效是什么原因？