Apple Developer Program

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Create and deliver software for users around the world on Apple platforms using the the tools, resources, and support included with Apple Developer Program membership.

Apple Developer Program Documentation

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Developer Program Membership Stuck in Pending Status—Assistance Required
Hello Apple Developer Support Team, I recently purchased an Apple Developer Program membership, but my account remains in “Pending” status and has not advanced to Active. Below are my details: Program: Apple Developer Program (Individual) Could you please: Confirm that my payment was received successfully. Identify any missing information or steps required on my side. Advise on the expected timeline for activation. Thank you for your help in resolving this issue. I appreciate your prompt assistance. Best regards,
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Apr ’25
Issue with Apple Developer Program Enrollment
I’m experiencing a serious issue with my enrollment in the Apple Developer Program. I have been waiting for weeks with no response from Apple Support. Despite sending two emails (and now a 3rd) in an attempt to get a reply, I still haven’t heard back, even though I have completed all the necessary steps and received confirmation that my enrollment process has started. Has anyone else experienced a similar situation? If so, how did you manage to resolve it, or do you have any advice on how I can get Apple to respond and take action? I would really appreciate any insights or suggestions. Thank you in advance!
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156
Feb ’25
Apple Developer Enrollment
I am unable to proceed with the Apple Developer program as my identity could not be verified through the Apple Developer app. However, I have all the necessary company documentation ready and can provide it upon request. This is an urgent matter, as I need this account to deploy our company’s app as soon as possible. Please advise on the next steps or required information/documentation to resolve this issue.
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240
Jan ’25
unable to enroll in Apple Developer Program
I'm trying to enroll in the Apple Developer Program, but I’m getting an error: "There may be an issue with your account that needs to be resolved before you can continue. Please contact support." How can I complete my enrollment? When I try to contact support via Email, it necessary to select an organization. However, I have already joined two different organizations, but they are not mine. Without selecting an organization, I can't proceed. Does anyone know a solution for this? Thank you!
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99
Mar ’25
who can help me?
Why is it so hard to register a developer account in China? As an iOS developer for 12 years, why is it so hard for me to register a developer account in China? Can Apple improve your service? If there is something wrong with me, I'm willing to accept the penalty of not being able to register. But I submitted all the information you need and then you tell me I can't register. I also just bought a new Macbook Air 2 months ago and I'm willing to contribute my income to you guys. But how are you treating me? Who can help me? Translated with DeepL.com (free version)
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121
Mar ’25
Migrate Entitlement to Capability
I work on an app that has the com.apple.developer.mail-client entitlement. We're interested in trying out Xcode Cloud, and one of the project and workspace requirements is to use automatic code signing. We do not do this at the moment because it's not compatible with the additional entitlement. My understanding is that we can migrate to automatic code signing if we migrate the additional entitlement to a capability and that to accomplish this our account holder needs to submit a request (see the last section of that page). We submitted the request a little over 3 weeks ago, but so far we haven't heard any updates. We also tried reaching out directly to the email address linked in the com.apple.developer.mail-client docs, but have not heard back. We're now posting here to see if anyone can provide some guidance on whether there are other steps to complete or contacts to whom we should reach out. Thanks!
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266
Mar ’25
Can not enter Beta App Review Information due to phone number
I have not been able to update the TestFlight Test Information. I keep getting the error "Make sure the contact phone number only contains numbers and try again" even when only number are entered. I've tried on Safari, Chrome and from the Connect App and all give the same error. I would like to push my App for testing to some external beta testers but can't since Contact Information is required for this.
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Apr ’25
Issue with Apple Developer Enrollment – Stuck in "Processing"
Hello everyone, I need help with my Apple Developer Program enrollment, as I have been stuck in the processing stage since February 20 and I don’t know what else to do. When I initially tried to enroll, I was told that the process would take two business days, but it has been much longer now. Every two days, I have attempted to purchase again, but I always receive the same message telling me to wait another two days. I have checked my payment method, verified my Apple ID information, and followed all the recommended steps, but I still cannot complete the enrollment. Has anyone else experienced this issue? What can I do to resolve it? I would appreciate any advice or guidance. Thank you in advance for your help! Best regards, Didier Orjuela
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287
Feb ’25
Apple Pay Button no longer shows up with SDK 1.2.0!
Since updating to Apple Pay SDK 1.2.0, the Apple Pay button is no longer being rendered. Could you please fix this as soon as possible? From my perspective, the issue is clearly on Apple's side because the button renders correctly when I use Apple Pay SDK 1.1.0. So, the problem lies in your update to: https://applepay.cdn-apple.com/jsapi/1.latest/apple-pay-sdk.js. Additionally, I urgently need a contact option regarding the "AbortError", which has recently started occurring for all our customers. Yes, our Apple Pay integration is web-based and has worked flawlessly until now. In the sandbox, Apple Pay still works perfectly! So why, why, why does it no longer work in the production environment? Could you please provide some indication of the cause? An "AbortError" when calling show() on paymentRequest is not helpful at all.
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281
Jan ’25
How to keep Sign in with Apple users signed in after app transfer?
I'm currently transferring an iOS app to a new Apple Developer account and following the process outlined in Apple’s documentation: 🔗 TN3159 - Migrating Sign in with Apple users for an app transfer The process for generating transfer_identifiers and migrating existing users is clear, and I don’t expect issues with that part. However, I have a question about preserving the user session after the transfer. My setup: The app uses Sign in with Apple via a backend-based authentication flow. On login, the app retrieves the authorization_code and sends it to the backend. The backend exchanges the code for tokens from Apple, including a refresh_token. That refresh_token is then used on the backend to validate the user’s identity on subsequent requests. My concern: Once I initiate the app transfer, migrate users, and update the backend with new Apple credentials (client ID, team ID, etc.), I assume that the existing tokens issued under the old credentials will become invalid. So my question is: Is there a way to maintain the user’s authenticated session through this transition without requiring them to manually sign in again? I’d like to ensure a seamless experience for users, if possible.
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104
Apr ’25
Apple is not granting access to the developer account, but funds have already been partially charged
Hello, We are facing a serious issue while trying to gain access to our developer account. We have submitted all the required documents (passport scan, payment information), but we still have not received access. At the same time, funds have already been partially charged from our card, yet there has been no progress from Apple. Support is not providing clear answers, and the process is being delayed. This is seriously affecting our work! Has anyone encountered a similar situation? How can we speed up the resolution? Any advice would be greatly appreciated. Thank you!
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127
Feb ’25