Is there anyone here who can provide an answer, or is it related to someone who belongs to the App Review department at Apple?
We uploaded an app to the App Store and discovered a bug that disables activity. We uploaded an update with the bug fix and now we are waiting for Apple to review the latest version and approve uploading it to the store. Thousands of users are waiting and leaving us. Losses of a lot of money and more importantly - a bad user experience. If there is anyone here who can help us, or knows someone who can speed up the process, we are more than happy!!! It is critical and urgent. And yes, we signed up for Apple's fast track program... It didn't help. Thanks!
Apple Developer Program
RSS for tagCreate and deliver software for users around the world on Apple platforms using the the tools, resources, and support included with Apple Developer Program membership.
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Unfortunately, for the past two months I've been trying to migrate to a company account.
The banking updates are stuck processing with this error message:
Apple Developer support tossed me around between 6 or 7 different representatives, each restarting the process of trying to figure out the problem, contacting the engineering team back and forth, and even remote controlling my screen to try and solve it, to no avail.
None of them know what is the issue. What do I do?
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
Hello! I am getting undefined in the values of authorization and passesUpdatedSince when devices send a GET request to the v1/devices/{deviceLibraryIdentifier}/registrations/{passTypeIdentifier}?passesUpdatedSince={previousLastUpdated} route. Should I double check any settings? Because if I test it trhough postman works like a charm.
POST or DELETE requests to v1/devices/{deviceLibraryIdentifier}/registrations/{passTypeIdentifier}/{serialNumber} to work perfectly from device as well. Both receive the correct parameters from the device and can be authenticated to execute the corresponding methods.
I hope I have luck in getting some guidance :)
Thank you!
I am facing a problem. I have enrolled developer program on 7th may, 25. It says will take 2 days but I haven't received any confirmation.
Again I submitted information on 11th February, 25 but still haven't received any email about confirmation or rejection.
I tried to contact apple support. They created ticket for me. But haven't received any further information from them.
It seems like I am a ghost and apple is not seeing me.
Can anyone tell me what is the problem.
Thank you
Almost a year with this problem and no support, even after calling and emailing them.
$99 for nothing???
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
I can login. but when I click account, I was redirected to a page wiith a form directly.Need assistance with accessing your developer account?I got email saying below, but they never contact with me. What should I do? I need use the account info the app deloyment. Thank you for contacting us.We’ve received your support request and will get back to you in one to two business days. Your case number is xxxxxxxFor additional information on development-related topics, visit Apple Developer Support.Best regards,Apple Developer Program Support
I'm trying to renew my developer program membership which got expired 10 days ago. I couldnt find the renew button anywhere on the developer app both in Mac and iPhone. Why is it very hard for a simple program renewal? Why cant this be done on a browser from anywhere?
Seriously frustrating, I have been trying to reach support through email but no response yet it's been almost a week and also there is no way to reach through phone.
I am enrolling to apple developer account and made a payment using UPI with Paytm and successfully setup Automatic payment from paytm and paid 8700 INR to apple but after that it is showing pending till now.
Since 3 days passed till now i contacted apple support but no responce also money is debited from my account.
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
Tags:
Accounts
Developer Program
Hello Developer Community,
I'm facing a critical situation with our company's Apple Developer Account. We are unable to access our account because:
The admin of our Apple Developer Account is a former team member
We cannot reach this person anymore
We need to regain access to maintain our app on the App Store
Questions:
What is the official process to recover account access in this situation?
What documentation will Apple require to verify our company ownership?
Who should we contact at Apple to start this process?
Any guidance from developers who have experienced a similar situation would be greatly appreciated.
Note: I'll be happy to provide more details if needed, while keeping sensitive information private.
Thanks in advance for your help!
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
Hi, I have an app where user can select an amount within range 20$ - 2500$ and purchase tokens worth that amount, so if he pays 520$ he gets 520 tokens. They can then use these tokens to unlock content within the app. As far as I've seen, in-app purchase doesn't allow custom price set by user. So does this mean we can use third-party payment services? If no, how can we achieve this using in-app purchase. Thank you.
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
Tags:
Subscriptions
StoreKit
App Store Connect
I'm facing an issue with revoking an iOS Development certificate in the Apple Developer Console. The certificate is in "Pending Approval" status, and when I attempt to revoke it, I receive the following error:
"The specified resource does not exist. There is no certificate with ID 'XXXXXXXXX' on this team."
Despite this error, the certificate still appears in my list, and the only available action remains "Revoke."
Steps I've tried so far:
Refreshed the page and cleared the browser cache
Logged out and back into my Developer account
Tried using different browsers (Safari, Chrome)
Checked Xcode > Preferences > Accounts for certificate status
Contacting Apple Support (Not response since over 3 weeks)
Additional Info:
The certificate type is iOS Development, not Distribution.
The status has been "Pending Approval" since creation.
I have been struggling in since past 3 weeks to signup for apple developer account. I have attempted to purchase the license around 3 times but each time the money doesn't get deducted and it shows we'll process your order in next 48 hours, past which nothing happens.
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
I live outside of the US and I paid for my developer account back in November 11th 2024, and my status is still pending with no sign that the account will be approved any time soon. Do you have any idea if this is normal or how can I get some help? I'm already behind schedule just waiting for the account.
I registered and tried paying for a Developer account about 3 days ago. I got an email saying that activation can take up to 48 hours. It's been about 72 hours and the account isn't activated yet.
Hello everyone,
I recently purchased a company (AAA) and renamed it to BBB. While the name has been updated locally in the Czech DUNS database, I’ve been informed it could take 4–6 weeks for the new name to appear internationally.
When I attempt to enroll in the Apple Developer Program, I still see the old company name (AAA). I’m worried about losing valuable time if I have to wait for the international DUNS update.
Is there any way to proceed with the enrollment under the old name and then update it to the new name later once the global DUNS data is refreshed? Or is there a way to expedite the update process?
Any insights or experiences would be greatly appreciated! Thank you.
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
I have a problem with the enrollment to Apple Developer program, because the page show the message "Your enrollment in the Apple Developer Program could not be completed at this time", I have 1 week watting for any news for the Send Files to Apple Support but not yet any new news. What I can do about this case?
Years ago, I created a business account within the Apple Developer Program. The business has since been dissolved. How can I return to an individual account to publish new applications?
Sticking with the old organization seems problematic due to tax info, etc. being invalid.
Apple Support told me that I'd need to create a new Apple ID account but this seems equally troublesome. I'm sure I'm not the first face this situation.
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
Hello,
I submitted my application to enroll in the Apple Developer Program , but I have not received any response or update regarding my request.
Details:
• Submission Date: 01/20/2025
• Account Type: [Individual/Organization]
I have already checked my email, including spam/junk folders, and confirmed that my payment (if applicable) was processed.
Can someone assist me in checking the status of my application or provide guidance on the next steps?
Thank you for your help!
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
Hey! I just wanted to inquire is it possible to have 2 separate accounts for my DBA names under one llc's developer account. For example if my 2 DBA names are Henry Foods and Henry Clothes and my LLC name is Parent Henry LLC , can I have 2 separate app store profiles for Henry Foods and Henry Clothes under the developer account of parent Henry ? (Those are just examples names)
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
When I open developer.apple.com I do not see my other teams on the top right dropdown. After logging in, it directly takes me to one of my teams which is Nautilus and It does not allow me to change to other teams.