Apple Developer Program

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Create and deliver software for users around the world on Apple platforms using the the tools, resources, and support included with Apple Developer Program membership.

Apple Developer Program Documentation

Posts under Apple Developer Program subtopic

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Team Member Can’t access Certificates, Identifiers, and Profiles
Here on the forums I see a lot of reports like this: According to App Store Connect, I’m an Admin member of a team, but I can’t access the Certificates, Identifiers, and Profiles section of the Developer website for that team. There’s one really common reason for this, namely that this is an Individual team. This is clearly documented in Developer Account Help > Access > Roles and access, which says: If you’re enrolled as an individual and add users in App Store Connect, users receive access only to your content in App Store Connect and are not considered part of your team in the Apple Developer Program. So, if App Store Connect indicates that you’re a team Admin but you can’t access Certificates, Identifiers, and Profiles, it’s critical that you check that this is not an Individual team. To do this: Log on to Developer > Account. Select the correct team at the top right. Scroll down to the “Membership details” section. Look at the “Enrolled as” field. If it says “Individual”, then only the team’s Account Holder can access Certificates, Identifiers, and Profiles. OTOH, if it says something else, like “Organization” or “Enterprise”, then see below. If you’re working for someone else who only has an Individual team, I recommend that you encourage them to update to an Organization team. For advice on how to do that, see Developer Account Help > Membership > Updating your account information > Updating an individual membership to an organization membership. If you can’t access Certificates, Identifiers, and Profiles and you’re absolutely sure that this is not an Individual team, I recommend that you seek formal assistance via Apple > Developer > Contact Us. Share and Enjoy — Quinn “The Eskimo!” @ Developer Technical Support @ Apple let myEmail = "eskimo" + "1" + "@" + "apple.com"
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402
Feb ’26
Verify Identity
We'd like to give account holder role to another person in our team and when I tried to verify my account and post id photos in Developer app, I always got the next answer: 'Unable to Send Information, Your information could not be sent due to a connection error' with 2 buttons (try, cancel). I tried it many times with same result. I don't know what is wrong.
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74
Apr ’25
Issue with Apple Developer Subscription Payment
I’m having a problem with my Apple Developer subscription payment: 1️⃣ My card was successfully charged €99 – I have a confirmation email from the payment system 2️⃣ But my Apple Developer account shows "Order Canceled" – the cart displays this status Additionally, when I log into my account, it prompts me to register again as if the payment didn’t go through. Questions: How can I restore access to Apple Developer? What should I do about the payment—will it be refunded automatically, or do I need to contact support? Could this be a system error, and should I try paying again? Thanks in advance for your help!
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113
Apr ’25
Can't change phone number for my Apple Developer account
Hello. I've moved from France to the UK a year ago and submitted changes regarding my new address and phone number. After several months, my phone number was reverted to the old French one (which I no longer have access to). Since then, I've been trying to update it, submitting numerous support tickets, but have gotten nowhere. Support isn't helpful; they are misunderstanding the Apple Developer phone number with my iCloud number, suggesting I update it myself in the iCloud settings (which is not related at all). One of the tickets was escalated to senior developer support, but I received the same reply: to update the number myself in my iCloud settings (which, again, is not relevant). I log in to my account using a passkey, but I'm still afraid of losing access to my account at any time. Since support is ghosting me, I don't have any other choice left rather but to ask for help here. My ticket number is 102519091037.
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86
Apr ’25
I paid to activate the developer account but 1 month has passed!
Hello. I paid 1012 Turkish Liras from Turkey a month ago, maybe more than a month ago, through my Apple Developer Account, and my order number is as follows: W1340824368 The fee has been reduced but I have not received any notification or email! All documents are available. Please guide and help me, thank you.
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134
Apr ’25
Apple developer account - stuck in enrolling for over 2 weeks
I have been trying to enrol for an apple developer program for more than 2 weeks now. The goal is to enrol as a company. We got a DUNS number and everything. 1st attempt: With a new appleid account based on a company address, done through a browser. Payment details submitted, got thank you page, a week later nothing... Apple support suggests doing this on the app. 2nd attempt: WIthdrew application, used a mobile device and logon with the new appleid on the device. Downloaded apple developer app. Logged on the app with the same apple id. App asked me to take pictures of my id card, failed to submit with message "Unable to send information - Your information could not be sent due to a connection error" Googled the above saw 100s of people facing the same issue, apple developer forum is flooded with people that are stuck to either the first or the second scenario. 3rd attempt: Used my existing personal appleid to create an account. Again either stuck on 1st or 2nd scenario 4rd attempt: Created a brand new apple id with a new email address. Again stuck in either the first or second scenario. Dear Apple, why are you making this so complicated? Apple support, can we get some individual support here and not just the canned replies? Enrolment IDs and case numbers available upon request. Many thanks.
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142
Apr ’25
Convert from individual to organization membership
Hi all, I initiated the request to Apple to convert from individual to organization membership. I’ve been waiting for more than 2 weeks since last email from Apple. Is there any way to escalate it? I am not receiving any further email updates after asking for an update twice. It would be really good at least to know how many days to expect the outcome if Apple could have simply replied so. Any help would be appreciated. Thanks.
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96
Apr ’25
LONG PROGRAM ENROLLMENT PROCESS
I've been trying to enroll my account in a paid Apple Developer Program. I've attempted this for the third time, and the billing is in process according to the bank, yet it has been more than 48 hours and still no response. Even through Apple Support, I have not received a response to my inquiry. Please advise.
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70
Apr ’25
Feedback Assistant, Apple Feedback wants me to install beta software
How to report a bug says "With Feedback Assistant available on iPhone, iPad, Mac, and the web, it’s easy to report issues you encounter". The Feedback Assistant User Guide says "Tell Apple about your experience with beta or seed releases". Is Feedback Assistant only intended for reporting bugs in beta software? A year ago I reported a bug in Xcode 14 and now I'm being asked to verify this issue with Xcode 16 Beta 3. I'm not a beta tester and I don't want to install beta software. How should I proceed?
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725
Apr ’25
Over 1 Month Delay in U.S. Corporate Account Registration
Hi Apple Developer Community, Since March 2nd, we’ve been trying to register a corporate account for our U.S. company. However, we stopped receiving any updates after March 18th. The last message we received was: "We have received your documents and we'll contact you when an update is available." We’ve followed up several times since then, explaining that we have an app launch and a marketing campaign scheduled for early April, but we still haven’t heard back. Here are our ticket numbers: 102547989016 and 102558098664. Has anyone else experienced something similar, or does anyone know how we can get some help? We’ve provided all the requested information and are really worried about the delay. Thanks in advance!
1
0
74
Apr ’25
Team Member Can’t access Certificates, Identifiers, and Profiles
Here on the forums I see a lot of reports like this: According to App Store Connect, I’m an Admin member of a team, but I can’t access the Certificates, Identifiers, and Profiles section of the Developer website for that team. There’s one really common reason for this, namely that this is an Individual team. This is clearly documented in Developer Account Help > Access > Roles and access, which says: If you’re enrolled as an individual and add users in App Store Connect, users receive access only to your content in App Store Connect and are not considered part of your team in the Apple Developer Program. So, if App Store Connect indicates that you’re a team Admin but you can’t access Certificates, Identifiers, and Profiles, it’s critical that you check that this is not an Individual team. To do this: Log on to Developer > Account. Select the correct team at the top right. Scroll down to the “Membership details” section. Look at the “Enrolled as” field. If it says “Individual”, then only the team’s Account Holder can access Certificates, Identifiers, and Profiles. OTOH, if it says something else, like “Organization” or “Enterprise”, then see below. If you’re working for someone else who only has an Individual team, I recommend that you encourage them to update to an Organization team. For advice on how to do that, see Developer Account Help > Membership > Updating your account information > Updating an individual membership to an organization membership. If you can’t access Certificates, Identifiers, and Profiles and you’re absolutely sure that this is not an Individual team, I recommend that you seek formal assistance via Apple > Developer > Contact Us. Share and Enjoy — Quinn “The Eskimo!” @ Developer Technical Support @ Apple let myEmail = "eskimo" + "1" + "@" + "apple.com"
Replies
0
Boosts
0
Views
402
Activity
Feb ’26
Verify Identity
We'd like to give account holder role to another person in our team and when I tried to verify my account and post id photos in Developer app, I always got the next answer: 'Unable to Send Information, Your information could not be sent due to a connection error' with 2 buttons (try, cancel). I tried it many times with same result. I don't know what is wrong.
Replies
0
Boosts
0
Views
74
Activity
Apr ’25
App Attest Service Quota Limits
Hello, Preparing to use the app attest service documentation suggests we call attestKey(_:clientDataHash:completionHandler:) fewer than 100 requests per second. I had a question - Our app might theoretically hit this limit on launch. Would Apple be able to relax these limits or is this a hard limit?
Replies
2
Boosts
0
Views
316
Activity
Apr ’25
Issue with Apple Developer Subscription Payment
I’m having a problem with my Apple Developer subscription payment: 1️⃣ My card was successfully charged €99 – I have a confirmation email from the payment system 2️⃣ But my Apple Developer account shows "Order Canceled" – the cart displays this status Additionally, when I log into my account, it prompts me to register again as if the payment didn’t go through. Questions: How can I restore access to Apple Developer? What should I do about the payment—will it be refunded automatically, or do I need to contact support? Could this be a system error, and should I try paying again? Thanks in advance for your help!
Replies
0
Boosts
0
Views
113
Activity
Apr ’25
Can’t leave the apple developer program
Hey, I am trying to leave the apple develope’s program because I don’t make apps and I’m really bad at coding. Can a apple agent help me to leave the apple developer program?
Replies
1
Boosts
0
Views
108
Activity
Apr ’25
Can't change phone number for my Apple Developer account
Hello. I've moved from France to the UK a year ago and submitted changes regarding my new address and phone number. After several months, my phone number was reverted to the old French one (which I no longer have access to). Since then, I've been trying to update it, submitting numerous support tickets, but have gotten nowhere. Support isn't helpful; they are misunderstanding the Apple Developer phone number with my iCloud number, suggesting I update it myself in the iCloud settings (which is not related at all). One of the tickets was escalated to senior developer support, but I received the same reply: to update the number myself in my iCloud settings (which, again, is not relevant). I log in to my account using a passkey, but I'm still afraid of losing access to my account at any time. Since support is ghosting me, I don't have any other choice left rather but to ask for help here. My ticket number is 102519091037.
Replies
0
Boosts
0
Views
86
Activity
Apr ’25
Unable to enroll developer program
Im unable to enroll on developer program shows unable to continue do we have to add funds beofre making an purchase.
Replies
2
Boosts
0
Views
191
Activity
Apr ’25
Unable to enroll on developer program
Hello all im unable to enroll on the developer program shows unable to continue on the app.have tried many times but still no luck have tried diffrent devices .
Replies
2
Boosts
0
Views
67
Activity
Apr ’25
I paid to activate the developer account but 1 month has passed!
Hello. I paid 1012 Turkish Liras from Turkey a month ago, maybe more than a month ago, through my Apple Developer Account, and my order number is as follows: W1340824368 The fee has been reduced but I have not received any notification or email! All documents are available. Please guide and help me, thank you.
Replies
0
Boosts
0
Views
134
Activity
Apr ’25
How do I leave the software beta program?
I want to leave the iOS beta program. Please apple, remove me. Also How can I get removed from the iOS beta software program? I mean leave the iOS Beta Software Program
Replies
1
Boosts
0
Views
117
Activity
Apr ’25
Apple developer account - stuck in enrolling for over 2 weeks
I have been trying to enrol for an apple developer program for more than 2 weeks now. The goal is to enrol as a company. We got a DUNS number and everything. 1st attempt: With a new appleid account based on a company address, done through a browser. Payment details submitted, got thank you page, a week later nothing... Apple support suggests doing this on the app. 2nd attempt: WIthdrew application, used a mobile device and logon with the new appleid on the device. Downloaded apple developer app. Logged on the app with the same apple id. App asked me to take pictures of my id card, failed to submit with message "Unable to send information - Your information could not be sent due to a connection error" Googled the above saw 100s of people facing the same issue, apple developer forum is flooded with people that are stuck to either the first or the second scenario. 3rd attempt: Used my existing personal appleid to create an account. Again either stuck on 1st or 2nd scenario 4rd attempt: Created a brand new apple id with a new email address. Again stuck in either the first or second scenario. Dear Apple, why are you making this so complicated? Apple support, can we get some individual support here and not just the canned replies? Enrolment IDs and case numbers available upon request. Many thanks.
Replies
0
Boosts
0
Views
142
Activity
Apr ’25
Convert from individual to organization membership
Hi all, I initiated the request to Apple to convert from individual to organization membership. I’ve been waiting for more than 2 weeks since last email from Apple. Is there any way to escalate it? I am not receiving any further email updates after asking for an update twice. It would be really good at least to know how many days to expect the outcome if Apple could have simply replied so. Any help would be appreciated. Thanks.
Replies
0
Boosts
0
Views
96
Activity
Apr ’25
Program Agreement
Why my Free Developer account here has many agreement i can see It has Paid Developer Program Agreememt and Enterprise Program Agreement or Everyone who has Free Account also have these agreement too?
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0
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0
Views
45
Activity
Apr ’25
Personal Identity Verification Token Driver.plist File on macOS
I found this file config in my macOS System Process but I dont understand Who using this service and Who set this up for me? I never use any token
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0
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0
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46
Activity
Apr ’25
ctkcardtoken
How can i find who use this to authenticate control my macOS installation process?
Replies
0
Boosts
0
Views
53
Activity
Apr ’25
LONG PROGRAM ENROLLMENT PROCESS
I've been trying to enroll my account in a paid Apple Developer Program. I've attempted this for the third time, and the billing is in process according to the bank, yet it has been more than 48 hours and still no response. Even through Apple Support, I have not received a response to my inquiry. Please advise.
Replies
0
Boosts
0
Views
70
Activity
Apr ’25
HELP I can't access my program resources
Hello, I logged in to my Developer Account and I can't access my Program Resources - img 1 Even if I try to re-enroll, it doesnt allow me as I'm already enrolled - img 2 I have just emailed support and phone support is only available on weeks days. I need to access my certificates asap to fix a push notification issue. Any suggestions?
Replies
0
Boosts
0
Views
61
Activity
Apr ’25
这个没有人审核,等2周了
![](“https://developer.apple.com/forums/content/attachment/d5e8e81d-399a-4e6e-a2ae-15aef5156535” “title=1111.png;宽度 = 1272;高度=844”)
Replies
0
Boosts
0
Views
70
Activity
Apr ’25
Feedback Assistant, Apple Feedback wants me to install beta software
How to report a bug says "With Feedback Assistant available on iPhone, iPad, Mac, and the web, it’s easy to report issues you encounter". The Feedback Assistant User Guide says "Tell Apple about your experience with beta or seed releases". Is Feedback Assistant only intended for reporting bugs in beta software? A year ago I reported a bug in Xcode 14 and now I'm being asked to verify this issue with Xcode 16 Beta 3. I'm not a beta tester and I don't want to install beta software. How should I proceed?
Replies
2
Boosts
0
Views
725
Activity
Apr ’25
Over 1 Month Delay in U.S. Corporate Account Registration
Hi Apple Developer Community, Since March 2nd, we’ve been trying to register a corporate account for our U.S. company. However, we stopped receiving any updates after March 18th. The last message we received was: "We have received your documents and we'll contact you when an update is available." We’ve followed up several times since then, explaining that we have an app launch and a marketing campaign scheduled for early April, but we still haven’t heard back. Here are our ticket numbers: 102547989016 and 102558098664. Has anyone else experienced something similar, or does anyone know how we can get some help? We’ve provided all the requested information and are really worried about the delay. Thanks in advance!
Replies
1
Boosts
0
Views
74
Activity
Apr ’25
Paid for an Apple Developer membership, but can only sign 3 apps and restricted to 7 day certificates
I paid for an Apple Developer membership, but can only sign 3 apps and restricted to 7 day certificates. I don't even seem to have a way to verify if I am in fact enrolled in the developer program despite being charged for it
Replies
0
Boosts
0
Views
108
Activity
Apr ’25