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Stuck in enrollment since Jan 1st: "Team must speak to you" but no phone option available
Hi everyone, I am writing this out of extreme frustration as I have been unable to complete my Apple Developer enrollment for nearly four weeks. My Enrollment ID is LT5A4XR4UF. I started this process on January 1st. On January 18th, I received an email from Apple stating that the developer team "must speak with me" to move forward. However, I am facing two major blockers that have brought the process to a complete standstill: No Phone Option: When I go to the "Contact Us" page as instructed, there is no option for a phone call—only an email form. I cannot fulfill the request to "speak" with the team if no live channel is provided. No Email Response: I have sent numerous emails over the last several days explaining this situation and providing my contact details, but Apple has not responded to any of them. It has been many days of total radio silence despite this being a time-sensitive enrollment. Details: Enrollment ID: LT5A4XR4UF Region: New Zealand Account Type: Orgnisation Total Delay: 25 days and counting Is there an Apple representative here who can look into why my case has been ghosted? Alternatively, if anyone knows a direct line or a specific time of day when the "Phone" button actually appears for New Zealand developers, please let me know. I am eager to begin developing, but the lack of support is making it impossible to even get through the front door. Thanks, Anthony
2
0
112
Jan ’26
Bug with editor under files
When trying to edit the last line in a pdf document it is not allowing me to go lower in the document further to edit the last part in the pdf. I expect the tool to disappear or at least I can zoom in or out to be able to edit the last line in the document. it is the new „preview„ program with thr latest update last week. I use iphone 14 with ios 26.2
0
0
84
Jan ’26
Time Machine BackUp Not Completed Error
For the last two weeks Time Machine has been unable to complete back up. It's throwing up the following: The error detail shows : The file does not exist in finder and have tried logging Mac out of iCloud and back in again but error remains. Any thoughts much appreciated.
2
0
39
Jan ’26
Airpods Pro2(USB-C type) Noise Reduction Mode
Dear Apple: I find a problem on Airpods Pro2(USB-C type). 1、When an iPhone Xs Max running iOS 18.1 is connected to AirPods Pro 2 (Lightning connector version), the headphone settings page displays four noise cancellation modes: Off, Transparency, Adaptive, and Noise Cancellation. 2、When an iPhone 14 running iOS 26.2 is connected to AirPods Pro 2 (Lightning connector version), the headphone settings page displays three noise cancellation modes: Transparency, Adaptive, and Noise Cancellation How many modes is on Airpods Pro2?
1
0
240
Jan ’26
Program Purchase and Renewal
I purchased a developer account approximately 4 days ago, on Saturday. The payment was successfully charged to my card and I have the receipt, but I have not received any approval. The status is still PENDING, and we are about to enter the 5th day without approval. How can this issue be resolved? We are also not receiving any responses to our support tickets.
0
0
278
Jan ’26
Hash is appended to redirect URL with Login
Hi, We have a application where we open the login page in the Web browser of that iPad once user enters the credentials with OAuth2.0 authentication Authcode appended to the registered redirect URL But lately the hash symbol is appended after the AuthCode in the redirect URL in iPad but not in Mac web browser.
0
0
137
Jan ’26
Wallet Pass eligibility for age-restricted product loyalty program
Hello everyone, My team is exploring the implementation of an Apple Wallet pass for a loyalty program linked to a brand in an age-restricted product category. The intended use cases for the Wallet pass are: Member identification at events — Quick verification at brand events or exclusive venues, with tier-based perks (e.g., priority entry for higher tiers) Support services — Members present their card at retail locations to receive assistance Tier and points display — Dynamic visual changes based on loyalty level and current points balance Notifications — Pass updates for expiring points, upcoming events, or relevant announcements The pass would function as a standard Store Card (membership/loyalty) — no payments, no stored value, just identification and informational display. Before investing development effort, I'd like to understand: Has anyone successfully implemented Wallet passes for brands in restricted categories (tobacco, alcohol, etc.)? Are there specific guidelines or restrictions I should be aware of beyond the standard Wallet documentation? Is there a recommended channel to get official guidance from Apple on eligibility before building? Any insights or experiences would be appreciated. Thanks!
0
0
163
Jan ’26
Production-Grade Source for MCC/MNC Data (Cellular Local Push Connectivity)
Hello everyone, I am working on an enterprise solution for a "closed network" environment using Cellular Local Push Notifications via the NEAppPushManager and NEAppPushProvider frameworks. Current Status: We have successfully implemented and tested Local Push over both Wi-Fi (matching SSIDs) and Cellular networks. For cellular, we are currently manually configuring the NEPrivateLTENetwork with specific Mobile Country Codes (MCC) and Mobile Network Codes (MNC). The implementation is working correctly in our test environment. The Challenge: To move this into a production environment and ensure global reliability across different regions, we need a "Golden Source" for these network codes. Relying on manual lookups or unofficial community databases introduces risk for a production-grade application. My Questions: Production-Grade Source: What is the Apple-recommended or industry-standard "source of truth" for a comprehensive and up-to-date list of global MCC/MNC pairs for 2026? Validation: For those who have deployed NEPrivateLTENetwork at scale, how do you handle the validation of these codes to ensure the matchPrivateLTENetworks array always contains the correct, current data for the user’s provisioned SIM? Private Network Standards: Since we are operating in a closed environment, are there specific recommendations for using the ITU-designated shared MCC (e.g., 999 or 901) versus standard public carrier codes in a production context? Any insights from Apple engineers or developers who have scaled this in an enterprise environment would be greatly appreciated. Thank you, Sudhakar
0
0
75
Jan ’26
iOS 26 lets you swipe to delete history
Hello. I’m on iOS 26. I’m very protective over my children’s phone and use screen time religiously. ios 26 does have delete history grayed out , but there’s a glitch! You’re able to swipe and delete history under the bookmarks history and tabs section. Also if you type in a website like Walmart, it will bring it up and then allow you to swipe to the left and hit the red delete history and it shows up nowhere in your history! please help me find a fix for this!! i do allow safari but definitely want to be able to check the websites being viewed!!! also - iOS 26 does not let u block apple.comunder your not allowed websites. Which means they can now use Apple Maps and third party browser on Apple.com for example under the simple weather app before I had Apple blocked to where none of this could be accessed through stock apple apps! i appreciate any help!!!
3
0
311
Jan ’26
New update ruined my home screens custom icon set up
I strongly dislike the new “Liquid Glass” design implementation, specifically the forced white border around app icons. I use custom app icons on my Home Screen, and the entire reason they work visually is because they do not have borders. The newly added white outline completely breaks the aesthetic, clashes with custom icon packs, and makes carefully curated Home Screens look messy and inconsistent. Beyond that, the “glass” effect itself is harder to appreciate in real-world use. Once you’re actually navigating your phone - opening apps, scrolling, switching screens- the effect becomes distracting rather than enhancing. The white border especially draws attention away from the icons themselves and makes the Home Screen feel visually noisy. What’s most frustrating is that this change is not optional. A major visual redesign like this should absolutely include: • A toggle to disable icon borders • Or a way to opt out of Liquid Glass entirely • Or at minimum, a “Classic / Flat Icons” option for users who value customization
2
0
193
Jan ’26
M3 Max won't update past 15.4.1
So I have an M3 Max MBP which I was planning on taking out to use while my son had his 4-hours-long archery class, but I've been using the Studio (running Tahoe) for development, and the version of Xcode running on there is too new for the version running on the MBP. So I try to update the MBP, but Settings thinks it's up to date: This is an M3 Max... so that seems ... unlikely. I've tried rebooting the thing, I've tried clicking any number of times on the 'check for updates' button, but no joy. Anyone got any pointers ?
2
0
171
Jan ’26
Account Pending Termination Notice
Around October 17, our app was removed from the App Store, and we were later informed that our developer account would be terminated within 30 days. This was an unexpected and shocking notice for us. After carefully reviewing Apple’s Developer Guidelines, we conducted a thorough internal investigation and confirmed that we did, in fact, violate certain policies. However, we are unsure whether the Apple Review Team could give us an opportunity to make corrections—otherwise, our new apps will not be able to launch on the App Store in the future. The stated reason for our account termination was: “You provided fraudulent and/or false account information, documentation, or otherwise falsely represented yourself or your submitted app to Apple either during the account enrollment process or after the account was created.” After reviewing this issue, we identified two foolish and critical mistakes on our part: We registered our developer account using our Mainland China company, but used a Hong Kong company’s bank account for payments. (Both companies are under the same management, and we have submitted supporting documentation during our appeal.) Our official website, Privacy Policy, and Terms of Service also displayed the name of our Hong Kong company instead of the Mainland China entity used for registration. Despite these mistakes, we have continued to support our users through email and our Discord community, resolving most issues within 24 hours. We have never deceived our users or the Apple Review Team in any way. For us as developers, providing an excellent user experience has always been our top priority, and we have always aimed to follow Apple’s review and compliance standards closely. We sincerely hope that, given our situation, the Apple Review Team could grant us an opportunity to correct these issues. We will promptly register a new Hong Kong Apple Developer Account, and once our app is reinstated, we will migrate all relevant information to that new account to ensure full compliance moving forward.
2
0
478
Jan ’26
Stuck in enrollment since Jan 1st: "Team must speak to you" but no phone option available
Hi everyone, I am writing this out of extreme frustration as I have been unable to complete my Apple Developer enrollment for nearly four weeks. My Enrollment ID is LT5A4XR4UF. I started this process on January 1st. On January 18th, I received an email from Apple stating that the developer team "must speak with me" to move forward. However, I am facing two major blockers that have brought the process to a complete standstill: No Phone Option: When I go to the "Contact Us" page as instructed, there is no option for a phone call—only an email form. I cannot fulfill the request to "speak" with the team if no live channel is provided. No Email Response: I have sent numerous emails over the last several days explaining this situation and providing my contact details, but Apple has not responded to any of them. It has been many days of total radio silence despite this being a time-sensitive enrollment. Details: Enrollment ID: LT5A4XR4UF Region: New Zealand Account Type: Orgnisation Total Delay: 25 days and counting Is there an Apple representative here who can look into why my case has been ghosted? Alternatively, if anyone knows a direct line or a specific time of day when the "Phone" button actually appears for New Zealand developers, please let me know. I am eager to begin developing, but the lack of support is making it impossible to even get through the front door. Thanks, Anthony
Replies
2
Boosts
0
Views
112
Activity
Jan ’26
Bug with editor under files
When trying to edit the last line in a pdf document it is not allowing me to go lower in the document further to edit the last part in the pdf. I expect the tool to disappear or at least I can zoom in or out to be able to edit the last line in the document. it is the new „preview„ program with thr latest update last week. I use iphone 14 with ios 26.2
Replies
0
Boosts
0
Views
84
Activity
Jan ’26
Hello
Hello, can someone invite me to TestFlight ?
Replies
1
Boosts
0
Views
196
Activity
Jan ’26
Document menu == Lightbulb icon on Tahoe?
My app has a menu called "Document". On Tahoe, this appears as a lightbulb icon. Is this deliberate? Is it possible to stop this? Or do I just have to use a different name if I want people to read words?
Replies
5
Boosts
0
Views
334
Activity
Jan ’26
PDFView doesn't respond to Thumbnail in horizontal orientation
In PDFKit on MacOS, if you create a PDFView and matching Thumbnail View, and then set the PDFView to Horizontal: selecting the thumbnail no longer move the PDFView to the correct page. It works for all styles of View (Two Page Continuous, etc) in Vertical orientation.
Replies
2
Boosts
0
Views
324
Activity
Jan ’26
Time Machine BackUp Not Completed Error
For the last two weeks Time Machine has been unable to complete back up. It's throwing up the following: The error detail shows : The file does not exist in finder and have tried logging Mac out of iCloud and back in again but error remains. Any thoughts much appreciated.
Replies
2
Boosts
0
Views
39
Activity
Jan ’26
Apple Car play
Hello, Can someone let me know why my car play screen keeps changing and how do I stop the change?
Replies
2
Boosts
0
Views
140
Activity
Jan ’26
Airpods Pro2(USB-C type) Noise Reduction Mode
Dear Apple: I find a problem on Airpods Pro2(USB-C type). 1、When an iPhone Xs Max running iOS 18.1 is connected to AirPods Pro 2 (Lightning connector version), the headphone settings page displays four noise cancellation modes: Off, Transparency, Adaptive, and Noise Cancellation. 2、When an iPhone 14 running iOS 26.2 is connected to AirPods Pro 2 (Lightning connector version), the headphone settings page displays three noise cancellation modes: Transparency, Adaptive, and Noise Cancellation How many modes is on Airpods Pro2?
Replies
1
Boosts
0
Views
240
Activity
Jan ’26
Program Purchase and Renewal
I purchased a developer account approximately 4 days ago, on Saturday. The payment was successfully charged to my card and I have the receipt, but I have not received any approval. The status is still PENDING, and we are about to enter the 5th day without approval. How can this issue be resolved? We are also not receiving any responses to our support tickets.
Replies
0
Boosts
0
Views
278
Activity
Jan ’26
Hash is appended to redirect URL with Login
Hi, We have a application where we open the login page in the Web browser of that iPad once user enters the credentials with OAuth2.0 authentication Authcode appended to the registered redirect URL But lately the hash symbol is appended after the AuthCode in the redirect URL in iPad but not in Mac web browser.
Replies
0
Boosts
0
Views
137
Activity
Jan ’26
XQuartz
XQuartz, used to run X11 apps on the Mac, does not work on Tahoe. Can you do something about this?
Replies
0
Boosts
1
Views
268
Activity
Jan ’26
Wallet Pass eligibility for age-restricted product loyalty program
Hello everyone, My team is exploring the implementation of an Apple Wallet pass for a loyalty program linked to a brand in an age-restricted product category. The intended use cases for the Wallet pass are: Member identification at events — Quick verification at brand events or exclusive venues, with tier-based perks (e.g., priority entry for higher tiers) Support services — Members present their card at retail locations to receive assistance Tier and points display — Dynamic visual changes based on loyalty level and current points balance Notifications — Pass updates for expiring points, upcoming events, or relevant announcements The pass would function as a standard Store Card (membership/loyalty) — no payments, no stored value, just identification and informational display. Before investing development effort, I'd like to understand: Has anyone successfully implemented Wallet passes for brands in restricted categories (tobacco, alcohol, etc.)? Are there specific guidelines or restrictions I should be aware of beyond the standard Wallet documentation? Is there a recommended channel to get official guidance from Apple on eligibility before building? Any insights or experiences would be appreciated. Thanks!
Replies
0
Boosts
0
Views
163
Activity
Jan ’26
Production-Grade Source for MCC/MNC Data (Cellular Local Push Connectivity)
Hello everyone, I am working on an enterprise solution for a "closed network" environment using Cellular Local Push Notifications via the NEAppPushManager and NEAppPushProvider frameworks. Current Status: We have successfully implemented and tested Local Push over both Wi-Fi (matching SSIDs) and Cellular networks. For cellular, we are currently manually configuring the NEPrivateLTENetwork with specific Mobile Country Codes (MCC) and Mobile Network Codes (MNC). The implementation is working correctly in our test environment. The Challenge: To move this into a production environment and ensure global reliability across different regions, we need a "Golden Source" for these network codes. Relying on manual lookups or unofficial community databases introduces risk for a production-grade application. My Questions: Production-Grade Source: What is the Apple-recommended or industry-standard "source of truth" for a comprehensive and up-to-date list of global MCC/MNC pairs for 2026? Validation: For those who have deployed NEPrivateLTENetwork at scale, how do you handle the validation of these codes to ensure the matchPrivateLTENetworks array always contains the correct, current data for the user’s provisioned SIM? Private Network Standards: Since we are operating in a closed environment, are there specific recommendations for using the ITU-designated shared MCC (e.g., 999 or 901) versus standard public carrier codes in a production context? Any insights from Apple engineers or developers who have scaled this in an enterprise environment would be greatly appreciated. Thank you, Sudhakar
Replies
0
Boosts
0
Views
75
Activity
Jan ’26
eSIM Contacts association
in an iPhone with both sim (as default) and eSim (as secondary) contacts that are associated with eSim (secondary line) are being reaassociated with the default line when changing phones.
Replies
1
Boosts
0
Views
215
Activity
Jan ’26
iOS 26 lets you swipe to delete history
Hello. I’m on iOS 26. I’m very protective over my children’s phone and use screen time religiously. ios 26 does have delete history grayed out , but there’s a glitch! You’re able to swipe and delete history under the bookmarks history and tabs section. Also if you type in a website like Walmart, it will bring it up and then allow you to swipe to the left and hit the red delete history and it shows up nowhere in your history! please help me find a fix for this!! i do allow safari but definitely want to be able to check the websites being viewed!!! also - iOS 26 does not let u block apple.comunder your not allowed websites. Which means they can now use Apple Maps and third party browser on Apple.com for example under the simple weather app before I had Apple blocked to where none of this could be accessed through stock apple apps! i appreciate any help!!!
Replies
3
Boosts
0
Views
311
Activity
Jan ’26
New update ruined my home screens custom icon set up
I strongly dislike the new “Liquid Glass” design implementation, specifically the forced white border around app icons. I use custom app icons on my Home Screen, and the entire reason they work visually is because they do not have borders. The newly added white outline completely breaks the aesthetic, clashes with custom icon packs, and makes carefully curated Home Screens look messy and inconsistent. Beyond that, the “glass” effect itself is harder to appreciate in real-world use. Once you’re actually navigating your phone - opening apps, scrolling, switching screens- the effect becomes distracting rather than enhancing. The white border especially draws attention away from the icons themselves and makes the Home Screen feel visually noisy. What’s most frustrating is that this change is not optional. A major visual redesign like this should absolutely include: • A toggle to disable icon borders • Or a way to opt out of Liquid Glass entirely • Or at minimum, a “Classic / Flat Icons” option for users who value customization
Replies
2
Boosts
0
Views
193
Activity
Jan ’26
M3 Max won't update past 15.4.1
So I have an M3 Max MBP which I was planning on taking out to use while my son had his 4-hours-long archery class, but I've been using the Studio (running Tahoe) for development, and the version of Xcode running on there is too new for the version running on the MBP. So I try to update the MBP, but Settings thinks it's up to date: This is an M3 Max... so that seems ... unlikely. I've tried rebooting the thing, I've tried clicking any number of times on the 'check for updates' button, but no joy. Anyone got any pointers ?
Replies
2
Boosts
0
Views
171
Activity
Jan ’26
Apple Watch bağlantı hatası
Apple son güncellemeden sonra saatiyle bağlantı kurmuyor bu çevremdeki herkesin yaşadığı bir sorun
Replies
1
Boosts
0
Views
80
Activity
Jan ’26
Cancelled In App Subscriptions
one of my app users cancelled the subscription from settings. After that, she tried to buy the subscription from app which she could not as I receive same transaction id and previous exp date.
Replies
3
Boosts
0
Views
312
Activity
Jan ’26
Account Pending Termination Notice
Around October 17, our app was removed from the App Store, and we were later informed that our developer account would be terminated within 30 days. This was an unexpected and shocking notice for us. After carefully reviewing Apple’s Developer Guidelines, we conducted a thorough internal investigation and confirmed that we did, in fact, violate certain policies. However, we are unsure whether the Apple Review Team could give us an opportunity to make corrections—otherwise, our new apps will not be able to launch on the App Store in the future. The stated reason for our account termination was: “You provided fraudulent and/or false account information, documentation, or otherwise falsely represented yourself or your submitted app to Apple either during the account enrollment process or after the account was created.” After reviewing this issue, we identified two foolish and critical mistakes on our part: We registered our developer account using our Mainland China company, but used a Hong Kong company’s bank account for payments. (Both companies are under the same management, and we have submitted supporting documentation during our appeal.) Our official website, Privacy Policy, and Terms of Service also displayed the name of our Hong Kong company instead of the Mainland China entity used for registration. Despite these mistakes, we have continued to support our users through email and our Discord community, resolving most issues within 24 hours. We have never deceived our users or the Apple Review Team in any way. For us as developers, providing an excellent user experience has always been our top priority, and we have always aimed to follow Apple’s review and compliance standards closely. We sincerely hope that, given our situation, the Apple Review Team could grant us an opportunity to correct these issues. We will promptly register a new Hong Kong Apple Developer Account, and once our app is reinstated, we will migrate all relevant information to that new account to ensure full compliance moving forward.
Replies
2
Boosts
0
Views
478
Activity
Jan ’26