Hello Apple Developer Technical Support team, We have an iOS app that provides caller identification via a Call Directory extension (CXCallDirectoryProvider). Our extension provides identification entries (phone number → label), and users enable it in Settings > Phone > Call Blocking & Identification. We would like to confirm whether Call Directory is used only for incoming calls, and understand why the outgoing call UI sometimes shows labels. Observed behavior Incoming calls: After a user logs in again (which triggers a server sync and then reloads the Call Directory extension), the caller label is shown correctly on the incoming call screen for matching numbers. Outgoing calls: In general, the outgoing call screen often shows only the phone number (no label), even when the same number exists in our identification entries and the extension is enabled. However, on some devices, the outgoing call screen does show a label even when the number is not saved in the local Contacts app. In at least one customer case, the outgoing label behavior changed after an iOS update: before updating iOS, labels were not shown on outgoing calls; after updating iOS, labels started appearing (with no changes in our app settings/config). Questions Is the Phone app expected to consult Call Directory identification entries only for incoming calls (caller ID), and not for outgoing call UI? If labels can appear on outgoing calls, what are the possible sources and rules (e.g., Recents cache, carrier Name Display/CNAM, other system caches), and is any of that behavior documented? Are there known iOS version changes or issues that could explain “outgoing label not shown” becoming “outgoing label shown” after an OS update? We can provide: A minimal repro project, steps to reproduce, and exact iOS versions/devices Screenshots/video sysdiagnose / device logs (please advise what log types are most useful) Thank you,

I am trying to develop a Watch and iOS app as companion. It is beyond stupid how I can not keep the watch connected to Xcode to develop. I have tried all the so-called tricks. Why is this so fragile? The phone is USB connected to my Mac I have tried turning off the wifi on my Mac and have the phone and watch on the same network. Nada I have tried just having everything on the same network. The watch is connected maybe 20% of the time. I have tried creating a hotspot network with my phone. The watch is connected maybe 50% of the time. This is truly an awful experience. Am I doing something wrong? Any advice would be grateful.

As of today we seem to continuously get back 21 of the product IDs we have defined when the shop initializes. This is causing what looks like intermittent bug behavior in our shop. The IDs sent each time are random (not always the same 21). So sometimes they match shop offers and the packs look right and can be bought and sometimes the ones our current shop offers need are not sent and so the offers in game look wrong and error when you try to buy. Is anyone else seeing this new behavior of not getting down all their product IDs successfully?

Hi everyone, I’m new to the Apple Developer side of things and I want to make sure I’m handling this correctly. I hired a freelance iOS developer to build my app. I have my own Apple Developer account (Individual), and I want the app published under my account. The developer says he needs me to create a Certificate Signing Request (CSR), then he will generate the distribution certificate on his end and send me the .cer file back. From there, he would use that for signing and submitting the app. My questions: 1. Is this the correct and modern way to handle app signing? 2. Should I instead just add him to my App Store Connect account with Developer access and let him manage signing through Xcode? Dev claims this won’t work, which I haven’t been able to prove or disprove. ChatGPT says it does,but other AI tools says it doesn’t. 3. Is there any risk in sharing certificates like this? 4. What is considered best practice in 2026 for working with freelancers while keeping full control of the account? My goal is simple: • The app stays fully under my Apple Developer account. • I retain long term control. • The developer can build and submit without needing my Apple ID or password. I’m not trying to make things complicated, I just want to do this the right way and avoid issues later. Thanks in advance.

I applied to the Apple Developer Program on Jan 17 and my enrollment showed pending for several days. I eventually contacted support on the 27th and they told me they needed additional documentation and sent me a link to upload and asked me to email them once I've done so, so that they can get it reviewed quickly. On Jan 27, I uploaded the documents they requested and sent the email confirming they've been uploaded as was requested. After several days, it still says "pending". I spoke with support today and they said they have the documents and there's nothing for me to do other than wait for them to be reviewed and this "could take months". I'm in the process of purchasing a business and need this account so that they can transfer me the mobile app. My due diligence period is ending within a few days and need clarity on this approval asap. Has anyone else experienced these types of delays or know how to get the review completed? Enrollment ID: 7P992248Q5 Case ID: 102811401305

I am trying to enroll the Apple Developer Program but it says "We are unable to process your request. An unknown error occurred." Please check the issue.

Unable to search contacts , app crashes Call screen goes compl transparent

My app has a menu called "Document". On Tahoe, this appears as a lightbulb icon. Is this deliberate? Is it possible to stop this? Or do I just have to use a different name if I want people to read words?

Hello, Can someone let me know why my car play screen keeps changing and how do I stop the change?

With 26.4 beta 2 announce the time is no longer using the voice I have selected. I am using Australian English Siri 2, however it will speak using American English Samantha. I also have the system voice set the Australian English Siri 2 which is never honored. In fact, with that setting, Speak announcement never happens. Speak announcements has been broken since 26.0. There are several other issues with text to speach. Basically, TTS works for the most part if you use the default Samantha voice. Various things break when using other voices. FB22035712 -- "Announce the time not using selected voice" FB22035743 -- "Speak announcements only works if Samantha voice is selected." I will note that FB20933185 -- "Siri voices break System voice UI" appears fixed in 26.4 beta 2, in that the UI is no longer broken with Siri voices, but now Siri voices aren't honored.

Hi all, I just submitted my application to join the Developer Program. I went through the form, and got to the payment screen and filled out. I submitted and have received an "order acknowledgement" email, but I note that payment hasn't been taken, nor do I have any other emails regarding it. I understand my application can take a while to progress and it's still early days, but I'm concerned that it's stuck in limbo as payment hasn't been taken. With that and the notice on my account page that still reads: "Purchase your membership. To continue your enrollment, complete your purchase now Your purchase may take up to 48 hours to process." When I navigate to the payment screen again, I can see that there is no CVV field which my bank requires to accept payments. I'm wondering if anyone has had a similar issue and how they resolved or, even, if I have done something wrong during the application phase. Thanks!

For the last two weeks Time Machine has been unable to complete back up. It's throwing up the following: The error detail shows : The file does not exist in finder and have tried logging Mac out of iCloud and back in again but error remains. Any thoughts much appreciated.

As developers of an app with a free basic version and a paid premium version, we recently received a malicious review on our premium app. The review falsely accused our app of being a scam and baselessly claimed it was error-ridden. This comment is clearly malicious and designed to dissuade other users from purchasing our app. The most critical point is that we haven’t had any sales records in that region recently. In response to this review, we promptly contacted Apple Support but received only a generic, templated response stating that no action would be taken. We followed up with another complaint about the review, but it was still dismissed. Apple Support provided a link to their guidelines, and within those guidelines, we found specific clauses that Apple should act upon in cases like this. We sent another email pointing this out, but we’ve received no response since. It feels like developers are left defenseless against such malicious reviews. When we face these attacks, there’s no fair judgment, and Apple doesn’t uphold the very policies it has set to protect developers’ rights. If this continues, how can developers trust this platform to safeguard their basic interests?

Hey everyone anyone having any issues with some apps not loading or opening since upgrading

(It’s my first post so idk if i’m in the right place) I have been testing iOS 26 since launch and it is great (kind of buggy but that’s to be expected). I have come across an issue though : government and banking apps either crash or get stuck on splashscreen on launch. Do you think it is something that is gonna be fixed on the apple side of things, or that it’s gonna be for the developers to figure out compatibility ? (I am asking because governments don’t tend to be quick to fix problems so i am hoping it not the latter) Any idea?

I am not receiving any replies back for a request for entitlements I made a month ago, cant get a status or a response on any post, email, support ticket I create, what can I do?

I tried to update to the currently released beta version of iPad OS26, but I can't seem to update due to lack of storage space on my iPad. Is there any other way to update besides freeing up space? Model: iPad 8 Storage: 18GB/32GB I would appreciate it if anyone has any information on how to free up storage space in order to update to iPad OS26.

Here we are facing issue, which is mentioned in detail below: Safari on iOS consistently crashes when loading https://johnsoncontrols.com/. The error shown is: “A Problem repeatedly occurred on https://johnsoncontrols.com/” This happens with multiple iPhone models and iOS versions, suggesting a WebKit rendering or JavaScript execution issue. This occurs occasionally similar behavior on Android, iPhone (Chrome) Environment • Devices: Any iPhone model, we are tested on available models like iPhone 12 mini, iPhone 14, iPhone 15 • iOS Versions: Latest stable releases, occasional occurrence on iOS 13 • Browser: Safari (WebKit) • Network: Both Wi-Fi and cellular tested • Additional Occurrences: Rarely reproduced on Chrome (iPhone, Narzo Android) • Occurs only on physical devices (not observed in Simulator) Steps to Reproduce Open Safari on any affected iOS device. Navigate to https://johnsoncontrols.com/. Sroll page up and down for some time Observe page automatically get reloads, crashed and show error message (A problem repeatedly occurred on “https://johnsoncontrols.com/"). Expected Result Page should be rendered normally without crashing. Actual Result Safari reloads page / blank / crashed and displays errors. Troubleshooting Done • Cleared cache and cookies • Disabled content blockers • Tested in Private mode • Reset Experimental Features • Issue persists across different networks Technical Notes • Suspect JavaScript memory leak or DOM manipulation causing WebKit crash. • Intelligent Tracking Prevention (ITP) or site scripts may conflict. Questions for Community • Can Apple confirm whether this aligns with any known WebKit bugs? • Are there recommended diagnostic steps (e.g., Web Inspector, crash logs, sysdiagnose specifics) for reproducing Safari scroll-related site crashes? • Should the site’s development team adjust JavaScript, rendering approach, or resource handling to improve stability on WebKit?

After updating the Xcode 26, defined universal links are not working in the iOS simulator. In the configuration, we have verified all the things including AASA file hosting and domain configuration. It is working properly in the real devices. Issue occurring only for Simulators. How can I debug it in the simulators to validate this ? Xcode Version: 26.1 Simulator iOS: 26.1

Hey everyone. Ever since installed OS26 (and 26.1 now) - whenever I fast play any video on 1.25x, 1.5x, 2x on the AppleTV - the audio gets massively distorted on HomePods. Be it on YouTube, Difuse, or any supporting app. I even tried mirroring from iPhone -same issue. Anyone else experiencing the same? I noticed no posts about troubleshooting.