Platform SSO not working on macos devices for zscaler application other app like safari / chrome working well. Need help from apple expert on the same. Environment : IDP : Entra ID MDM : Omnissa Workspace one UEM platform : macOS

Hi. I am writing a little MDM application. Despite the basic task (add a password for 'remove profile' button in settings), it seems I am stuck with a problem: When I try to enroll my device with enrollment.mobileconfig file, Apple Configurator app, I receive an error The profile “Enrollment Profile” could not be installed because it is invalid. Make sure the profile is valid and try installing it again. The original architecture of my .mobileconfig contains of two payloads (com.apple.security.scep , com.apple.mdm), and it works correctly. However, when I try to add a third payload of com.apple.profileRemovalPassword , I receive the error stated above. From logs collected on iPhone, here's what was found : Failed to parse profile data. Error: NSError: Desc : The profile “Enrollment Profile” is invalid. Sugg : A profile containing an MDM payload must be removable. US Desc: The profile “Enrollment Profile” is invalid. US Sugg: A profile containing an MDM payload must be removable. Domain : MCProfileErrorDomain Code : 1000 Type : MCFatalError Params : ( "Enrollment Profile" ) ...Underlying error: NSError: Desc : A profile containing an MDM payload must be removable. US Desc: A profile containing an MDM payload must be removable. Domain : MCProfileErrorDomain Code : 1000 Type : MCFatalError Extra info: { isPrimary = 1; } My main dictionary contains HasRemovalPasscode Also, I have tried playing around with PayloadRemovalDisallowed setting it to true and false, however, I keep getting the same error message. There is also a second error produced: Profile MCConfigurationProfile, version 1: Display Name: “Enrollment Profile” Description : “***” Identifier : *** UUID : *** Organization: *** Is Stub : No Locked : Yes Removal passcode present Encrypted : No Trusted : 0 Signed : No Device Type : 0 Payloads: Payload MCSCEPPayload, version 1 Description : “***” Identifier : *** UUID : *** Type : com.apple.security.scep Display name: *** Organization: *** Payload MCMDMPayload, version 1 Description : “***” Identifier : *** UUID : *** Type : com.apple.mdm Organization: *** Payload MCRemovalPasswordPayload, version 1 Identifier : com.examp Can't parse profile: <decode: missing data> The code for com.apple.profileRemovalPassword is taken from apple documentation (https://developer.apple.com/documentation/devicemanagement/profileremovalpassword) I have also tried the automatic way - creating it from Apple Configurator, so it is correct in terms of syntax 100%. Several important notes: Creating a fresh new profile with just password removal protection single payload allows to perform a download of the profile If I comment out the whole com.apple.mdm payload block, I will be able to download this profile on iPhone also The com.apple.mdm block is also valid by itself, and works correctly I have tried implementing other types of "dummy" payloads - for example com.apple.dock <dict> <key>PayloadType</key> <string>com.apple.dock</string> <key>PayloadVersion</key> <integer>1</integer> <key>PayloadIdentifier</key> <string>com.example.test.dock</string> <key>PayloadUUID</key> <string>22222222-3333-4444-5555-666666666666</string> <key>PersistentApps</key> <array/> </dict> And everything worked out fine. So my hypothetical conclusion out of these four notes might be in some type of interconnection between mdm and profileRemovalPassword, which isn't really listed anywhere? Or am I missing something ? Thank you in advance.

I am using system_profiler command to check on the installed application list from mac device. **Terminal command to check installed java version - ** But while running /usr/sbin/system_profiler SPApplicationsDataType -xml , I cant able to find Java as an installed application. Is this a known issue or do we have any alternative workaround to fetch the same?

There is a longstanding restriction payload for supervised iOS devices that disables "Erase All Content and Settings." We have been experimenting with supervised watches paired with supervised phones that have that payload applied, and yet "Erase All Content and Settings" remains available on the watch. Is this: – a) An error with our payload? Should we be sending something else? – b) A bug in watchOS supervision? – c) A deliberate design choice? If so, what is the rationale for preventing organizations from maintaining this very basic level of control over devices they may be configuring and dispatching into the field?

Hello folks, I stumbled upon a weird CNContact serialization problem. I use the Contacts framework to update the AIM field, which is one of the instantMessageAddresses within a single Contact. Here is the simplified code I used: func updateAIMFieldOn(contact: CNContact, aimValue: String) { do { guard let mutableContact = contact.mutableCopy() as? CNMutableContact else { logger.error("[CM] Couldn't update contact with aim \(aimValue)") return } var updatedAddresses = mutableContact.instantMessageAddresses updatedAddresses.append(CNLabeledValue(label: "", value: CNInstantMessageAddress(username: aimValue, service: CNInstantMessageServiceAIM))) mutableContact.instantMessageAddresses = updatedAddresses let saveRequest = CNSaveRequest() saveRequest.update(mutableContact) try CNContactStore().execute(saveRequest) logger.verbose("Contact's AIM updated successfully!") } catch { logger.error("Couldn't update contact") } } And after serializing the contact to data, and then deserializing, the contact got two AIM fields with the same value: X-AIM;type=pref:some:part:of_my_aim_value IMPP;X-SERVICE-TYPE=AIM;type=pref:some:part:of_my_aim_value Why does it work in this manner? Is it possible that ":" char causes that? Format of my aim username is {some:part:of_my_aim_value}. I didn't find any information in the docs. Thanks!

Apple iPad Air device failing to enroll through ABM with "failed to retrieve configuration" error. This error occurs while reaching Apple ABM for fetching MDM server enrollment details. When we checked console logs when enrolling the device we found following error: ​default 13:54:07.229022+1000 teslad Error: Error Domain=MCCloudConfigurationErrorDomain Code=34004 "The cloud configuration server is unavailable or busy." UserInfo={NSLocalizedDescription=The cloud configuration server is unavailable or busy., CloudConfigurationErrorType=CloudConfigurationFatalError} default 13:54:07.229120+1000 Setup Service completed default 13:54:07.230096+1000 Setup Could not retrieve cloud configuration. Error: <Error domain: MCCloudConfigErrorDomain, code 33001>\ Feedback raised along with screenshot and console logs as well : FB17785513. Please analyse this issue and reply back to us.

Hi There Our app is used in the hospital field and receives remote APNS via the Notification Service Extension. We found a scenario where screen is on, our app is in background, if a "Critical" notification is displayed as a banner at the top of the screen, subsequent normal notifications will be suppressed and no sound will play. Only after the user swipes away the critical notification will the normal notification appear and play a sound. is this as expected? I could not find any document on such case from Apple. Thanks.

I encounter a connection error with Apple Configurator v2.18 when, after making changes in macOS Sequel 15.6.1, I want to apply and transfer the changes to the iPhone icon layout in iOS 26: Apple Configurator v2.18 crashes and returns an error message: ‘Try the operation again. If it fails, quit the application, launch it again, and try again. [NSCocoaErrorDomain – 0x1001 (4097)]’ I have done some research, and it seems that this bug has been identified and fixed in Apple Configurator 2 v2.19 (Build 10434). Have you encountered this problem? Do you know where to find version v2.19? This fixed version does not appear to have been released yet, and Apple support has been unable to help me. Thank you all for your help.

Environment Devices: e.g., iPhone 12 mini, iPhone 16 (multiple units) OS: iOS 26 beta 2 and beta 4 (23A5297m) Distribution: Apple Enterprise Program (In-House), deployed via MDM InstallApplication Tooling: Xcode (latest available for iOS 26 betas) Summary Apps signed for Enterprise (In-House) distribution install successfully on iOS 26 betas via MDM, but terminate immediately on launch. The same builds run if installed from Xcode on the same devices. This is a regression from pre-iOS 26 versions where Enterprise builds installed via MDM launched normally. Steps to Reproduce Archive an iOS app and export for Enterprise (In-House) distribution. Deploy the .ipa via MDM using InstallApplication to a device on iOS 26 beta (e.g., 23A5297m). Tap the app icon to launch. Actual Result The app quits instantly on launch. System logs show launchd/runningboard errors, including NSPOSIXErrorDomain Code=85 (“Bad executable (or shared library)”): runningboardd(RunningBoard)[34]: Process start failed with Error Domain=NSPOSIXErrorDomain Code=85 "Bad executable (or shared library)" UserInfo={NSLocalizedDescription=Launchd job spawn failed} runningboardd(RunningBoard)[34]: Launch failed with Error Domain=NSPOSIXErrorDomain Code=85 "Bad executable (or shared library)" SpringBoard(FrontBoard)[35]: Bootstrapping failed ... NSUnderlyingError = { NSLocalizedDescription = Launchd job spawn failed; } Expected Result Enterprise-signed builds installed via MDM should launch as they did on iOS 25.x and earlier. Regression? Works on iOS versions prior to 26. Works on iOS 26 betas when installed from Xcode (developer-signed run). Fails only for Enterprise (In-House) builds delivered via MDM. Additional Notes / Possibly Related We also reproduced a similar failure mode with a minimal Safari Web Extension project: it installs and appears under Settings → Safari → Extensions, but enabling it and opening Safari produces: “ is no longer available.” Building a fresh project with a new bundle ID shows the same behavior on iOS 26 beta (23A5297m). Logs contain: Error occurred during transaction: The provided identifier "" is invalid. Running from Xcode (debug build) works. Workarounds None identified for Enterprise/MDM distribution. Only Xcode-installed builds run. Impact Blocks Enterprise deployment to our fleet on iOS 26 betas. Feedback / Attachments Included: sysdiagnose from an affected device, minimal Xcode project demonstrating the issue, Enterprise-exported app, and reproduction notes. Happy to share additional logs or perform targeted tests if needed. Request Can Apple confirm whether this is a known regression vs. a policy/validation change in iOS 26 for Enterprise/MDM installs? Any guidance on a short-term mitigation or build/signing change we can apply would be appreciated.

Hello, I'm working in the team with 70 i(Pad)OS test devices running 24/7, and 40 of them are iOS 18 or 26. The problem is: for enterprise apps to be tested (signed with ADEP inhouse profile) the devices over iOS 18 require Enterprise App developers to be allowed at least once with physical control on-device after reboot, which is quite burdensome because we put all the devices in the restricted area, supposed to be used from the remote. Devices are logged into Apple ID for the prevention of Activation Lock but no preparation nor management via MDM over Apple Configurator 2. Is there any binary, tool, app that can check (letting us allow devices for those developers would be even better) if the Enterprise App developer(s) are allowed for the device via terminal or VNC?

Hi Apple team and community, We’re currently integrating with the Apps and Books for Organizations API as part of our device management solution and would like to highlight a few critical points we've encountered — including a reliability issue, an enhancement suggestion, and a request for clarification on API rate limits. 1. Issue: Intermittent 403 Errors with stoken-authenticated-apps Endpoint We are encountering intermittent 403 Forbidden responses from the stoken-authenticated-apps endpoint. Approximately 30–35% of the requests fail with a 403 status code. These failures are inconsistent — the same request (using the same Content Token and Storefront) may succeed upon retry. All requests are properly authenticated and include the required Cookie and other headers as specified in the API documentation. This issue is impacting our ability to reliably fetch app metadata at scale, particularly in workflows. We’d like to know: Is this a known issue? Could it be due to a rate limit or token misconfiguration? Are any changes required on our end to avoid these failures? 2. Enhancement Request: Include externalVersionId in versionHistory Response The versionHistory extension currently returns: versionString releaseNotes releaseDate However, for Declarative Device Management (DDM) workflows such as App Pinning, we need the externalVersionId as well. Without it, we can't reliably correlate version metadata with the specific version ID required for pinning. Adding externalVersionId would: Enable precise version targeting during App Pinning Improve reliability and automation in managed deployments We request that Apple consider including externalVersionId in the versionHistory response to better support DDM-based app lifecycle management. 3. Rate Limit Clarification We found the following note in the Apps and Books for Organizations API documentation: "The Apps and Books for Organizations API limits the number of requests your app can make using a developer token within a specific period of time. If you exceed this limit, you’ll temporarily receive 429 Too Many Requests error responses for requests that use the token. This error resolves itself shortly after the request rate has reduced." While this confirms that a rate limit is enforced, there is no detailed information about the thresholds — such as the number of allowed requests per minute, hour, or day per developer token. To help us implement proper throttling and retry strategies, we request clarification on the following: What is the exact rate limit threshold per developer token? Are there per-endpoint limits, or is it a global cap for all requests using the token? Does the API return a Retry-After header when the limit is exceeded? What is the recommended backoff strategy for clients to follow when receiving 429 errors? This information would help us implement efficient throttling and error handling logic. Any insights from the Apple team or other developers who’ve encountered these issues would be greatly appreciated!

We are trying to develop an app that will be responsible for managing 5000+ managed iPads through Intune MDM. The user flow is to have a device locked to a single app when a user is not logged in, but to make the device available to other apps once a user is authenticated. We already tried UIAccessibility GuidedAccess Mode and autonomous single app mode but those were not sufficient due to our need to be able to toggle this from the background. When the device may be asleep. So another way we could achieve this functionality would be to control all app access under a launching mechanism. That way we could allow one app to be visible in our MDM configuration and try to access our business app through that using deep links. If this were to work, we would have to be able to hide an app and still make it launchable from the manager. Any ideas? Thanks

I want to install Chrome extension via configuration profile without user needing to go to System Settings and install profile manually. Can i install configuraation profile by making user only interact with my app?

I registered in this summer, uploaded 2 apps. But recently I decided to add iAP to my apps, everything is ready, in Xcode sandbox everything works fine, but when I uploaded new version to TestFlight to test, when I tap on the subscription it says something like "Product not found". (I have added subscriptions to the app, and added them to the version before submitting, also, this version is in status "awaiting developer release" so I can tap a button and this new version with iAPs will be on App Store. But im unsure what to do, because exactly this verified by Apple's version is not working in TestFlight.) In Business section of my Apple Developer Account in Agreements I only have agreement of free apps, but not about the paid apps. 
When I registered I used my (R)(us)sian passport, I think this is the reason that I simply don't even have the agreement of paid apps to accept it. 
I have multiple passports, and multiple EU debit cards. I emailed apple to change the location of my account (to another EU country), but they ghosted me. They sent me emails to upload documents about 4 or 5 times, every time I uploaded my another passport, got an auto email "thank you, we will write you in 2-3 days", but either they did not write me, or they said that the document is not in English (it isn't). 
What do I do? Also, to my situation, someone of my family has a company in (R)(us)sia, and I have in EU (Estonia). Maybe if nothing will work out with "Individual account", I should change to my company? And what is better EU or (R)(us)sian? 
Im new to this community, hope to hear an answer, or just an advice. Thank you!

I have a question regarding MDM functionality for iOS/iPadOS. Background: According to Apple's support page(https://support.apple.com/en-us/125073), since iOS 26.1, "Previous Wi-Fi configurations will be replaced when a new profile is installed." We have observed that because of this change, when we apply a Wi-Fi configuration profile to an iPad via MDM, the manually configured network settings on the device (specifically, "Configure IPv4" and "Configure DNS") are reset to "Automatic". This erases the manually entered IP address, subnet mask, router, and DNS server addresses. Goal: We want to apply a Wi-Fi configuration profile from our MDM server to connect the device to a specific SSID, while preserving the manual IP and DNS settings that have been configured on the device. Question: Is there a way to prevent the IPv4 and DNS settings from being switched from "Manual" to "Automatic" when applying the configuration profile? For example, is there a specific key-value pair we can add to the profile to either preserve the existing manual settings, or to explicitly define manual/static IP settings within the profile itself for iOS/iPadOS? Reference: Sample Configuration Profile Below is a simplified version of the Wi-Fi configuration profile we are currently using. This profile does not contain any keys for IP address configuration. <?xml version="1.0" encoding="UTF-8"?> <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd"> <plist version="1.0"> <dict> <key>PayloadContent</key> <array> <dict> <key>PayloadType</key> <string>com.apple.wifi.managed</string> <key>PayloadIdentifier</key> <string>com.apple.wifi.managed.13E2E6B3-D4B9-4E23-888A-524B3ED40C38</string> <key>PayloadUUID</key> <string>13E2E6B3-D4B9-4E23-888A-524B3ED40C38</string> <key>PayloadVersion</key> <integer>1</integer> <key>SSID_STR</key> <string>SSID</string> <key>EncryptionType</key> <string>WPA</string> <key>Password</key> <string>Password</string> </dict> </array> <key>PayloadType</key> <string>Configuration</string> </dict> </plist>

I'm using Apple's MDM protocol InstalledApplicationListCommand to get information about installed apps. From iOS/iPadOS 26, the app information obtained by InstalledApplicationListCommand includes information on all apps including system apps (apps that come standard with iOS/iPadOS). https://developer.apple.com/documentation/devicemanagement/installed-application-list-command I want iOS/iPadOS26 to get the same information as the app information I get from the previous iOS/iPadOS, and I want to exclude system apps from the app information I get with the InstalledApplicationListCommand. As a way to exclude system apps, you can use the app ID I'm thinking of a way to exclude anything that starts with "com.apple" (the Identifier key value of the InstalledApplicationListResponse.InstalledApplicationListItem object). As a way to exclude system apps, please tell us whether the above method is appropriate and whether there will be any problems in the future.

I'm the IT Admin in my company. We use Microsoft Intune, which is a Mobile Device Management tool, to manage our devices and apps. I created an app protection policy, restricting the data can only be shared between the allowed apps. For example, if our user want to copy the content in Outlook for iOS to WeChat or personal memo, the action will be blocked. However, may be it's too strict, here is the scenario that we need to hadle: A user selected the content in the Outlook for iOS mail, and wanted to use the "translate" function to do translation. Before the app protection policy was deployed, he can do the translation successfully. And now, it's blocked. Therefore, we need to find a way to exempt the app "Translate" so that users can do the translation successfully. We put the value "com.apple.Translate"(this is a package ID listed in the official document of Apple) to the exemption, but it's not working. May I know what is the correct "value" for the iOS native Translate APP? I need to put this value to our app protection policy to exempt Translate app. Thank you so much.

Hello, I am building a Content Filter app for iOS and would like to get access to some information about network connections that are happening on the device. I managed to have the handle(_ report: NEFilterReport) method of my NEFilterControlProvider called, but the bytesOutboundCount and bytesInboundCount properties of the report are always 0. How can I have the real byte count of the connection ?

We are managing VPP license switching operations using Apple's VPP Manage Licenses API. License information is managed by matching the “clientUserIdStr” data with the VPP account ID information managed on the server side. We received an inquiry stating that a VPP license did not activate despite the activation process being performed. Upon checking the API results, the update API returned a success status during execution. However, the “clientUserIdStr” information was missing from the license information field in the response of the information retrieval API. We kindly request your guidance on the reason why the “clientUserIdStr” information is missing when retrieving license information, and the steps to ensure this information is reliably returned. VPPAccoountId:0123456789abcdef0123456789abcdef adamIdStr:521974902 *Some details have been altered from the actual data to protect personal information.

We are moving to Apple Business Store for our b2b customers. On the "residential" apple store side there is testflight. What process would one test an app we provide to a b2b customer when using apple business store publishing? (I don't see any sort of test flight for apple business)