Posts under App & System Services topic

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cant add Apple Pay Mastercard test card
I recently created a Sandbox account and successfully added an Apple Pay test MasterCard to the sandbox Wallet to run a test. Yesterday, I created a different account and tried to add a MasterCard on another device, but I received a "Card device limit" error. I then deleted the card from the original device (where it had been successfully added) and tried to re-add it, but this device also failed. I was able to confirm that a JCB card can be added, but I need to test with MasterCard. What should I do to resolve this?
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Open Parent App From ShieldActionDelegate
Hello, I’m building an app that helps people spend less time on social media apps. For that, I make heavy use of Apple’s Screen Time APIs, such as ManagedSettings and FamilyControls. When an app is locked using a ShieldConfiguration, the user has to open my app in order to unlock it (e.g. enter a code). This is very cumbersome because no documented API exists to open the parent app (=my app) from the ShieldActionDelegate (also part of my app) when the user presses a button of the ShieldConfiguration. The ShieldActionDelegate callback just offers three options in its ShieldActionResponse: .none .defer .close .openParentApp is missing. We are working around this limitation by sending a local push notification that the user has to tap on. This has multiple drawbacks: It has to be ensured that notification permission has been granted. It has to be ensured that notifications can be delivered even while focus is enabled. Features such as Apple Intelligence notification summaries and notification prioritization can heavily delay delivering notifications and thus frustrate the user. Neither my users nor myself do understand why this is not possible in a smoother way, at least according to the documentation. There are 3rd party apps that have such functionality, they can directly open their own app from a button press in the Shield, see here: https://apps.apple.com/us/app/applocker-passcode-lock-apps/id1132845904 It would be great if Apple could level the playfield for all developers and document how this is achievable, because technically it clearly is. Thanks a lot and have a great day!
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Jul ’25
交易无法结束 (Transactions Unable to Finish)
有一个用户反馈7月8日充值了3笔后一直无法发起新的购买,总是提示已经购买。我们查了是之前的交易无法结束,我们使用StoreKit2,已经调用await transaction.finish()成功结束交易了,但是每次发起新支付时,Transaction.unfinished还会返回之前已完成的交易信息。 是设备或AppleID的问题么?用户尝试了重启设备、重新登录AppleID都没用。有什么办法解决呢? 用户无法结束的苹果交易id为:200002703899379、200002703900716、200002703902023。 A user reported that after making 3 purchases on July 8th, they have been unable to initiate new purchases, always receiving a prompt that the item has already been purchased. Upon investigation, we found that the previous transactions couldn't be finalized. We use StoreKit2 and have successfully called await transaction.finish() to end the transactions. However, every time a new payment is initiated, Transaction.unfinished still returns information about the previously completed transactions. Could this be an issue with the device or Apple ID? The user has tried restarting the device and re-logging into their Apple ID, but these attempts were unsuccessful. Is there any way to resolve this? The Apple transaction IDs that the user is unable to finalize are: 200002703899379, 200002703900716, 200002703902023.
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Jul ’25
Screentime API new issues on iOS 17.4.1 and 17.5.1
Hi, I have a released screentime app ScreenZen. The last few days I've seen a disturbing spike in bug reports coming from people with 17.4.1 and 17.5.1 phones with no update to the app itself. People reported they saw the issue immediately after updating their iOS version. Unfortunately it is not replicable on all phones with those versions, so we haven't been able to replicate it on our test phones. It appears the issue is the ApplicationToken passed into ShieldActionExtension and ShieldConfigurationExtension does not match any of the ApplicationTokens that the user selected to block through FamilyControls. (The selected ApplicationTokens are being loaded through a group UserDefaults and they are indeed being loaded in the ShieldActionExtension in the bug reports).This is preventing the app from loading the correct settings and handling the blocking accordingly. I am trying to isolate this better with a new release with better logging, but would appreciate any help on this issue.
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Jul ’25
Transaction.currentEntitlements is not consistent
I've recently published an app, and while developing it, I could always get consistent entitlements from Transaction.currentEntitlements. But now I see some inconsistent behaviour for a subscribed device in the AppStore version. It looks like sometimes the entitlements do not emit value for the subscriptions. It usually happens on the first couple tries when the device goes offline, or on the first couple tries when the device goes online. But it also happens randomly at other times as well. Can there be a problem with Transaction.currentEntitlements when the connectivity was just changed? Of course my implementation may also be broken. I will give you the details of my implementation below. I have a SubscriptionManager that is observable (irrelevant parts of the entity is omitted): final class SubscriptionManager: NSObject, ObservableObject { private let productIds = ["yearly", "monthly"] private(set) var purchasedProductIDs = Set<String>() var hasUnlockedPro: Bool { return !self.purchasedProductIDs.isEmpty } @MainActor func updatePurchasedProducts() async { var purchasedProductIDs = Set<String>() for await result in Transaction.currentEntitlements { guard case .verified(let transaction) = result else { continue } if transaction.revocationDate == nil { purchasedProductIDs.insert(transaction.productID) } else { purchasedProductIDs.remove(transaction.productID) } } // only update if changed to avoid unnecessary published triggers if purchasedProductIDs != self.purchasedProductIDs { self.purchasedProductIDs = purchasedProductIDs } } } And I call the updatePurchasedProducts() when the app first launches in AppDelegate, before returning true on didFinishLaunchingWithOptions as: Task(priority: .high) { await DependencyContainer.shared.subscriptionManager.updatePurchasedProducts() } You may be wondering maybe the request is not finished yet and I fail to refresh my UI, but it is not the case. Because later on, every time I do something related to a subscribed content, I check the hasUnlockedPro computed property of the subscription manager, which still returns false, meaning the purchasedProductIDs is empty. You may also be curious about the dependency container approach, but I ensured by testing multiple times that there is only one instance of the SubscriptionManager at all times in the app. Which makes me think maybe there is something wrong with Transaction.currentEntitlements I would appreciate any help regarding this problem, or would like to know if anyone else experienced similar problems.
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May ’25
iOS 26 regression: `DeviceActivityEvent`: `eventDidReachThreshold` called immediately (instead of waiting till threshold is reached)
Hello! I am experiencing some strange bugs around DeviceActivityEvents: When creating a DeviceActivityEvent we can assign a threshold and applicationTokens. The idea is, that after the user has spent said threshold on said apps, eventDidReachThreshold is called. includesPastActivity is set to false. On iOS 26 however, it happens (quite reliably after updating to a new beta seed) quite often that eventDidReachThreshold is called immediately (after a couple of seconds) instead of waiting for the threshold to be met. Is anyone else seeing similar issues on iOS 26? Only workaround I have found is to ask users to re-grant Screen Time permissions. This only holds for about two weeks though or at most until the next iOS 26 beta update is installed. Feedback filed under: FB18061981 FB18927456
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WeatherKit JWT Auth error for SOME customer devices
We have a subscription WeatherKit app which has been on the App Store since December 2023. I am getting intermittent JWT auth failures on customer devices. In the great majority of cases, the request succeeds, but sometimes it fails, and sometimes it fails and never recovers. I’m working with a customer right now who is unable to get any weather data at all, and the logs he sends me show WeatherDaemon.WDSJWTAuthenticatorServiceListener.Errors error 2 The app uses the WeatherKit SDK (we are not using the REST API directly). We know we have the project setup as it has been working since launch, and I can verify weatherkit using security cms -D -i embedded.mobileprovision It it not a problem with the specific query, since I can get data for the dates and locations they are requesting. I can’t replicate the problem on my test devices. In case there is a rate limit issue: this app is a bit unusual and downloads an unusual amount of data at once using multiple queries in parallel using a TaskGroup. When the user creates a location, the app downloads a 10 day block of weather (7 days in the past + 3 day forecast) using WeatherService.shared.weather( for: location, including: WeatherQuery.daily( startDate: startDate, endDate: endDate ), WeatherQuery.hourly( startDate: startDate, endDate: endDate ) ) It also downloads about 2 months of daily precipitation data using multiple parallel calls to dailySummary in 10 day blocks: WeatherService.shared.dailySummary( for: location, forDaysIn: DateInterval(start: startDate, end: endDate), including: .precipitation ) In almost every case, including on my test devices, this works. But some users get WeatherDaemon.WDSJWTAuthenticatorServiceListener.Errors error 2 on every request. The two users yesterday that had this problem were both on iOS 18.5 for what that's worth, though the app supports 17.2+ Is anyone else seeing this? And can anyone suggest anything else to explore? It's obviously a terrible experience for customers who pay for the service and are unable to get any data. I did submit this info to Apple as FB18276275
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Jun ’25
WorkoutKit WorkoutScheduler sync Broken with iOS 18.2 beta
WorkoutKit WorkoutScheduler seems broken with the first beta of iOS 18.2. I have tested using my app from Xcode and the one that is on the App Store (and working properly on other devices), and it's not working with this new beta of iOS. They appears in WorkoutScheduler.shared.scheduledWorkouts, but not on the watch. I even tried with other apps that do the same with Manual add to Apple Watch with SwiftUI workoutPreview work. Xcode 16.0 iOS 18.2 Beta 1 WatchOS 11.1
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Oct ’25
AlarmKit - Custom Sounds?
Could someone please explain how to use a custom sound when setting up an alarm using AlarmKit? It keeps playing a default sound. Also, I keep having an issue where the alarm sound plays but doesn’t show the alarm interface buttons unless the screen is locked.
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Oct ’25
iOS Blocking Websocket Reconnection After Multiple VoIP Push Notifications
Hello, We have a Push-to-Talk (PTT) application that is already well established and widely used. Our app has the proper VoIP entitlement, which we are using to wake up the app and establish a WebSocket connection for real-time communication. We are also using CallKit as a supporting mechanism, but not as the primary interaction upon receiving the VoIP Push, since our use case differs from traditional full-duplex VoIP calls. While our implementation works correctly in many cases, we have noticed a consistent issue where, after multiple VoIP Push notifications, the system still delivers the push, but prevents the WebSocket from reconnecting. At this point, all connection attempts return errors such as: • "Software caused connection abort" This issue persists until the app is manually relaunched, after which the behavior resets and repeats. We are aware that VoIP Push was originally designed for full-duplex calls, but since Apple allows its use for other purposes through the entitlement, we would like to understand why this limitation is occurring and how to handle it properly. Questions: 1. Is iOS enforcing stricter background execution rules after multiple VoIP Push events within a short period? 2. Are there any recommended best practices to ensure reliable WebSocket reconnection in this scenario?
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Feb ’25
ShieldConfigurationExtension not working
I created a ShieldConfigurationExtension in Xcode 14.3 with File > New > Target > ShieldConfigurationExtension. This created the extension with all the necessary Info.plist values (correct NSExtensionPrincipalClass, etc.), with the extension included in embedded content in the host app target. No matter what I try, the extension is not getting invoked when I shield applications from my host app. The custom UI does not show as the shield, and looking at the debugger, an extension process is never invoked. I am shielding categories like this: let managedSettings = ManagedSettingsStore() ... managedSettings.shield.applicationCategories = .all() And my extension code overrides all the ShieldConfigurationDataSource functions. class ShieldConfigurationExtension: ShieldConfigurationDataSource { override func configuration(shielding application: Application) -> ShieldConfiguration { return ShieldConfiguration( backgroundBlurStyle: UIBlurEffect.Style.systemThickMaterial, backgroundColor: UIColor.white, icon: UIImage(systemName: "stopwatch"), title: ShieldConfiguration.Label(text: "You are in a Present Session", color: .yellow) ) } override func configuration(shielding application: Application, in category: ActivityCategory) -> ShieldConfiguration { return ShieldConfiguration( backgroundBlurStyle: UIBlurEffect.Style.systemThickMaterial, backgroundColor: UIColor.white, icon: UIImage(systemName: "stopwatch"), title: ShieldConfiguration.Label(text: "You are in a Present Session", color: .yellow) ) } override func configuration(shielding webDomain: WebDomain) -> ShieldConfiguration { return ShieldConfiguration( backgroundBlurStyle: UIBlurEffect.Style.systemThickMaterial, backgroundColor: UIColor.white, icon: UIImage(systemName: "stopwatch"), title: ShieldConfiguration.Label(text: "You are in a Present Session", color: .yellow) ) } override func configuration(shielding webDomain: WebDomain, in category: ActivityCategory) -> ShieldConfiguration { return ShieldConfiguration( backgroundBlurStyle: UIBlurEffect.Style.systemThickMaterial, backgroundColor: UIColor.white, icon: UIImage(systemName: "stopwatch"), title: ShieldConfiguration.Label(text: "You are in a Present Session", color: .yellow) ) } } What am I missing?
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Jun ’25
Universal Links not working on an iOS 14 device with the associated website behind a VPN
Prior to iOS 14 our Dev server was routing universal links to our test devices just fine from both Xcode and TestFlight builds. But now that we've started testing on iOS 14 devices the links aren't being handled any more. After doing some research we noticed the new configuration regarding Associated Domains for web servers that aren't reachable from the public internet. https://developer.apple.com/documentation/safariservices/supporting_associated_domains Starting with macOS 11 and iOS 14, apps no longer send requests for apple-app-site-association files directly to your web server. Instead, they send these requests to an Apple-managed content delivery network (CDN) dedicated to associated domains. While you’re developing your app, if your web server is unreachable from the public internet, you can use the alternate mode feature to bypass the CDN and connect directly to your private domain.You enable an alternate mode by adding a query string to your associated domain’s entitlement as follows: <service>:<fully qualified domain>?mode=<alternate mode> Given our Dev server is only reachable via a VPN we changed our project config to use the alternate mode: <key>com.apple.developer.associated-domains</key> <array> <string>webcredentials:ourDevServerURL?mode=developer</string> <string>applinks:ourDevServerURL?mode=developer</string> </array> But unfortunately that still doesn't work and in the console we can see the following swcd logs being generated after a fresh app install. debug com.apple.swc 11:45:19.016561-0600 swcd entry Skipping domain si….va….com?mode=developer because developer mode is disabled So what else do we need to get developer mode working for these app links?
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Jan ’25
Home App Intermittent Hub Not Responding Bug
I'm encountering a strange behavior with one of my home's on Home app while I'm off network. When I launch the app it indicates that the hub is not responding and all of my devices are unavailable. However, on the menu bar at the bottom if I switch to "Automation" and back to "Home" the pop-up goes away and my devices are accessible again (sometimes this take a few attempts). Siri is also able to consistently control my devices without an issue. The same behavior occurs with Home app on other devices (e.g. Mac) and with other members that have access to the household. 3rd party HomeKit app like "Controller" does not have an issue. This issue began with iOS 26 and I haven't had much luck resolving the issue. I already tried rebooting everything, including removing and re-adding an Apple TV (home hub). I have other homes shared with me in Home App with similar network/environment that are still working. The home I'm having issues has the most number of devices though (over 100+).
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Unable to check for update on iOS 26
Hi and help needed! I updated my iPhone 16 Pro max to iOs 26. When I go to the software update section, the beta developer tab is gone, and it says "Unable to check for update" I reset my network settings and restarted the device. No change. Any help would be appreciated.
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Jun ’25
“Payment method is not available” message in Sandbox subscription testing (StoreKit 2)
I’m implementing App Store subscriptions using StoreKit 2 and testing in the Sandbox environment. Until about a week ago everything worked fine, but recently the Settings > Subscriptions screen shows this message for my test account: “Your current payment method is not available.” The behavior: • Using a Sandbox tester account (not a production Apple ID) • Purchase flow works successfully — the transaction completes, and I receive server notifications • However, the system Settings app still displays that message under the subscription entry • No code changes were made since it last worked Questions: 1. What exactly does this message mean in the Sandbox environment? 2. Could this be related to any Apple system issue or recent backend update? 3. Has anyone else seen the same behavior in recent days? Environment: • Xcode 15.4 • iOS 17.5 (physical device) • StoreKit 2 / Swift 5.10 • Sandbox tester (Japan region) Thanks in advance for any insights or confirmations from others who are testing subscriptions in Sandbox!
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Nov ’25
Tokens change without reason after updating to iOS 17.5.1
Some of our users encounter an issue after updating their iPhone/iPad to iOS 17.5.1. The tokens passed in the Shield Configuration extension don't match the tokens they selected in my app using the FamilyPicker before updating to iOS 17.5.1. It seems the tokens changed for no reason. My app can't match the token from the ShieldConfigurationDataSource to any tokens stored on my end, causing my shield screens to turn blank. The same applies to tokens in the Device Activity Report extension. The only workaround I've found is to tell affected users to unselect and reselect apps and websites to block in my app. This gets them new tokens from the FamilyActivityPicker, which solves the issue. However, for some users, the bug reoccurs a few days later. Tokens seem to change again, causing the same issue in the Shield Configuration extension. I am not able to reproduce the issue on my test devices so I have no sysdiagnose to attach. However, this issue is affecting other screen time apps: https://developer.apple.com/forums/thread/732845 https://forums.developer.apple.com/forums/thread/756440 FB14082790 FB14111223 A change in iOS 17.5.1 must have triggered this behaviour. Could an Apple engineer give us any updates on this?
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Aug ’25
AppIntent with long-running perform()
I'm using the AppIntents framework introduced in iOS 16. My goal is to create an AppIntent that performs a long-running task but does open my app when run. When I run the Intent from the Shortcuts app, I see an error message that says the shortcut "was interrupted because it didn't finish executing in time." Is there a way to signal progress to the user of a long-running AppIntent or get more time from the system prior to the AppIntent being cancelled?
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Jan ’25