New subscriptions have been failing to renew in the sandbox for 3 days. I am seeing multiple posts and comments from people that appear to be experiencing the same issue. But I haven't seen any feedback from Apple representatives. I really do not want to launch a new app without seeing functioning renewals in the sandbox. Is there somewhere else we are intended to seek assistance?

I have an app which is already on App Store with In-app purchase. Now I want to integrate In-app purchase in my another app for the same products as in the existing app. Both the apps are using same Apple Account. Can I reuse those Product Ids from the first app in the second one. If yes, what is the ways to use them. Thank you in advance.

is there any error in sandbox auto renewal when Im test a app subscription automatically cancelled

Testing recurring subscriptions in a new release in both development environment and in Test Flight, we see an increased percentage of failed calls returning from Apple server. The return failure message is that an unknown error occurred. The behavior is not consistent and most often we get a failure and another attempt succeeds. We do get around 50% failures which is alarming and cannot be explained to the end user. We have also experimented with previous test versions that are in production currently and we see the same behavior, so this is not isolated to the most recent release we plan nor to a specific application we have. Past testing in previous releases did not return such high percentage of failures from Apple server. Have you encountered such an issue? We have no idea what may cause Apple server to return with this "Unknown error" and there is no log we can consume from Apple subscription service. Appreciate your help on this.

When creating a subscription charging system for an iOS app, I am trying to change the display to yen, dollars, or euros depending on the user's country. I am using [priceLocale] of [SKProduct] in [StoreKit] to obtain currency information linked to the Apple account from the App Store and change the display. The smartphone I am testing on uses an Apple account created in Japan, and the nationality of the App Store is also set to Japan, so I expect the display to be in yen. As a result, the TestFligh version displayed dollars, but the official release version displayed yen. Why doesn't the TestFligh version display yen?

Yesterday I noticed that if I purchase a free trial subscription in my app using a sandbox account, when the subscription expires I see a “Billing Problem” message every time I open the app. ”allow purchases & renewals“ setting is ON so this shouldn’t happen. has anyone else seen this or knows how to resolve? observed on iOS 18.3.2 & 16.7.10 thanks

Hello, I'm currently experiencing issues with IAP subscription setup. The following error appears: "Billing Problem, There was a problem with your subscription renewal. To resolve, turn on Allow Purchases & Renewals, or leave off to test failed in-app purchase attempts and subscription renewals." I'm testing with a sandbox account, and automatic subscription renewal is turned on in the sandbox settings. A notification screen appears at the OS level, and consequently, a DID_FAIL_TO_RENEW error occurs on our payment server. I cannot determine the cause at all, so I would appreciate your assistance in checking this issue.

Regarding App Store Server Notifications V2,we are currently using Notifications V2 in a production environment. It is set up so that if the server receives the notification successfully, it returns 200 after about 30 seconds, and if an error occurs, it returns 400 or 500. However, the notification is being resent multiple times from Apple's server, at 1 hour, 12 hours, and 24 hours. Is it necessary to return the notification using Apple's API?

I just converted my App to Freemium, but the method is used to give user, that bought the App before it was free, access to the paid futures seems not to be working. I am getting the original Purchase Date from the AppTransaction (https://developer.apple.com/documentation/storekit/apptransaction/originalpurchasedate) and comparing that to a set date where the App Model changed. In Test Flight this is working without any Problems but on the Live System, users that have purchased the App do not get access! let shared = try await AppTransaction.refresh() if case .verified(let appTransaction) = shared { result(appTransaction.originalPurchaseDate.ISO8601Format()). } I am using flutter to develop the App and the result()... send the string back to the flutter side. Here is the code of the Flutter side: Future<void> restorePurchases() async { SubscriptionProvider().updatePayment(PurchaseStatus.pending); await InAppPurchase.instance.restorePurchases(); if (Platform.isIOS) { DateTime changedToFreemium = DateTime.utc(2025, 4, 7, 11, 0, 0); String? purchaseDateRaw = await IosFlutterChannel().getOriginalPurchaseDate(); if (kDebugMode) { print("Purchase Date Raw: $purchaseDateRaw"); } if (purchaseDateRaw != null) { DateTime purchaseDate = DateTime.parse(purchaseDateRaw); if (purchaseDate.isBefore(changedToFreemium)) { if (kDebugMode) { print("Restoring legacy purchases"); } SubscriptionProvider().update(true, SubscriptionStatus.active, SubscriptionType.fs_lifetime); } else { if (kDebugMode) { print("Not restoring legacy purchases"); } } } } SubscriptionProvider().updatePayment(PurchaseStatus.purchased); } Console Log when running in Test Environment: flutter: Purchase Date Raw: 2013-08-01T07:00:00Z flutter: Restoring legacy purchases Thanks!

I am unable to sign in to a Sandbox Apple Account, where this issue occurs only via Simulator. Under Settings > Developer, I tap "Sign In" under Sandbox Apple Account. I enter my account credentials, and after bringing me back to the Developer page, the Sign In button briefly appears as disabled, before being re-enabled, without signing in to the account. (The account credentials are also recognized as correct, as I will receive an alert popup if incorrect.) See screenshots below: After signing in, Sign In button appears disabled... ... then is re-enabled without actually signing in to the account. I have now tried setting up multiple sandbox accounts via App Store Connect with various permutations (no confirmation of Apple Account email, confirming Apple Account email, logging in to iCloud and accepting terms of service), running different device simulators, running simulators on different Mac computers... none of which yield a different result. By contrast, I can sign in to the Sandbox Apple Account without issue on a physical device. The problem occurs only via Simulator.

Hi To test SkAdNetwork, I installed the profile from the documentation (https://developer.apple.com/documentation/storekit/testing-ad-attributions-with-a-downloaded-profile) on my ios device. and turned off and on Allow Apps to Request to Track to change the idfa value. In this state, I installed the app (bundle id: id436731843) using SKAdNetwork with the following values at April 8th AM 01 (UTC) SkAdnetwork version: 3.0 fidelity fidelity=0, nonce=b3346a51-f7b5-42a2-a508-775a62317c83, timestamp=1744076349671, signature=... fidelity=1, nonce=b3346a51-f7b5-42a2-a508-775a62317c83, timestamp=1744076349672, signature=... itunesitem=436731843 network=87u5trcl3r.skadnetwork sourceapp=1220307907 I was hoping to get a postback after , but after a day, the postback is still not delivered. Any idea why the postback is not delivered? Thank you

We sell magazines through a third party app platform called Pocketmags and our website. The magazines have Print, Digital and Combo options available for purchase. Also, this third party app provides the platform to read the digital version of the magazines. Once a user buys a subscription on the website, he/she receives the email with the login information on PocketMags, where he registers his login details and can start reading his subscription. With us, the customer shares his billing/shipping address along with their email id while they make payment. Now we have our own app where through which we want to sell these magazines and have to integrate In-App purchase for selling these digital subscriptions. How do we send the 3rd party subscription access details on email to the user if they do in app purchase?

I get crash reports which I can't reproduce when trying to present an SKStoreProductViewController : Fatal Exception: UIApplicationInvalidInterfaceOrientation Supported orientations has no common orientation with the application, and [SKStoreProductViewController shouldAutorotate] is returning YES No matter what app Deployment info orientation I try I can't get my SKStoreProductViewController shouldAutorotate property to return YES. It is always false. Does anyone knows why or how to get an SKStoreProductViewController to return shouldAutorotate YES?

My server's access to Apple's payment interface (buy. itunes. apple. com/verifiyReceipt) has been unresponsive since the end of March, and I have been searching for a long time without finding any issues. Normally, even if the data is incorrect, there is still a {"status": 21000} response. We are using Alibaba Cloud's virtual servers here. I don't know if Apple has made any adjustments to the interface. If anyone has encountered this problem, please kindly help to answer it. Thank you all.

Hi, Currently, instead of using a real device and test account for in-app purchase testing, we are using Products.storekit with the Simulator. Our app offers a subscription plan with a 3-day free trial. We would like to simulate the following test scenarios: User cancels the subscription within the 3-day free trial period. User cancels the subscription after the 3-day free trial period. However, in Xcode, under Debug > StoreKit > Manage Transactions..., we couldn’t find an option to simulate a subscription cancellation. There is an option to refund the purchase, but we believe this is not the same as a cancellation. Do you have any idea how we can simulate these two cases using Products.storekit and the Simulator? Thanks in advance!

Hello, Having bad times with Development Postback copies receival on our custom server. Current setup: App is configured to be advertised (https://developer.apple.com/documentation/adattributionkit/configuring-an-advertised-app) AdAttributionKit - Opt in for Reengagement Postback Copies ✅ AdAttributionKit - Postback Copy URL ✅ AdAttributionKit - Ad Network Identifiers ✅ Configured backend https://{name}.com/.well-known/appattribution/report-attribution/ (POST) ✅ Devices with iOS 18.4 (with Postaback Development tool and AdAttribution developer mode Enabled) Tried different Postback setup combinations, with different app builds (debug, release installed from xcode/testflight) and with AdAttribution developer mode Enabled/Disabled - doesn't make any difference. Console log: Found 0 postbacks eligible for transmission for environments: Any advise is very much appreciated

I don't know why the subscription doesn't work in production, the message Subscription Unavailable appears. The subscription is approved in appstoreconnect. Works normally using storekit in xcode, both signing and using subscriber features. According to apple's guidance, first I do the test to validate https://buy.itunes.apple.com/verifyReceipt and then https://sandbox.itunes.apple.com/verifyReceipt. Plus I create the app-specific shared secret and put it in the code to validate the receipts. I have looked for several topics and I can not solve this problem. What do I need to do to make it work in production? I believe I did what's in the official documentation.

I would like to know whether and how people are getting the sandbox account > manage > clear purchase history feature to work. I clear purchase history (either on my device or at app store connect), and I delete my app from my device. I then run my app from Xcode on my device, and it detects at launch the existence of the purchase, and so I cannot test my purchase user interface. Does this thing actually work as advertised?

Dear community, Context My company operates in the European Union, where not so long ago there appeared the possibility to accept an ["Alternative Terms Addendum for Apps in the EU"] (https://developer.apple.com/contact/request/download/alternate_eu_terms_addendum.pdf), which, among others, gives us the possibility to use an alternative payment provider, other than Apple's In App Purchase PSP system (ref: Apple docs). My company did accept it and was granted the StoreKit External Purchase Entitlement (com.apple.developer.storekit.external-purchase) entitlement, with which we integrated a different PSP, so now we want to incorporate the reporting to Apple's External Purchase Server API. We are currently integrating with the External Purchase Server API and have encountered a couple of issues I would appreciate clarification on: Question 1 Is there a way to retrieve an overview or summary of the current subscription states on Apple’s servers as a result of the submitted reports to External Purchase Server API? Specifically, I would like to verify the expected outcomes before the monthly invoice is issued by Apple and to understand the subscription states for the test users I used during this process and for future reference as well. Question 2 In one scenario, I initiated a one-year subscription, and in the middle of its period, I submitted a RENEWAL for one month with a higher price. I expected the request to fail due to overlapping periods and/or pricing conflicts, but both submissions were accepted without error. Do you have an idea about: What happens at the end of the renewed month? Will the subscription continue with the renewed (higher) amount, revert to the original (lower) annual rate, or be canceled? Where can I view the final state and billing plan for that subscription? Thank you for your assistance, we are looking forward for any kind of help or information regarding this topic.

Hello, I hope to find out more about how AppTransaction works on macOS, specifically about its internet connection requirements: if I use this to validate that the app is a legit purchase from the Mac App Store, I would not want it to have an always-on requirement just to validate. Does AppTransaction require the user to always be online for AppTransaction.shared ? When an app is downloaded from the Mac App Store, is the data needed for AppTransaction automatically embedded during that download, or is that data downloaded upon first launch of the app, therefore requiring an internet connection at launch time? Once the data/receipt has been downloaded by AppTransaction, is it cached until the app's next update, or is it cleared at some time during the version's life and needs to be re-downloaded, therefore requiring an internet connection at launch? Where is that receipt/data stored? Also, if you don't mind me sneaking in this non-related but sort of related question, in terms of receipt validation: Does macOS Sequoia's MAC address rotation feature affect receipt validation in any way when using IOKit? Thank you kindly, – Matthias