StoreKit

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Support in-app purchases and interactions with the App Store using StoreKit.

StoreKit Documentation

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Does scheduling a price change of a subscription while keeping the original price for existing subscribers trigger messaging to those users?
We're planning on increasing the price of our ios in-app subscription. We will select the option "Keep the current price for existing subscribers" Reading this https://developer.apple.com/help/app-store-connect/manage-subscriptions/manage-pricing-for-auto-renewable-subscriptions/, it's not clear if existing subscribers will be notified of the change in pricing (even though that change won't impact them) or not?
0
0
114
May ’25
StoreKit beginRefundRequest issue
I'm developing storekitV2, my app is providing the way to refund some product, and I use method below. func beginRefundRequest(in scene: UIWindowScene) async throws -> Transaction.RefundRequestStatus however when i call the method, the modal view presented but the view shows error with message 'cannot connect'. when I select retry button, something done with indicator and get same result. how can I solve this problem?
3
0
476
May ’25
SubscriptionStoreView not showing free trial offer in release build
I'm using the SwiftUI view SubscriptionStoreView (https://developer.apple.com/documentation/storekit/subscriptionstoreview/) with a subscription group that has 2 subscriptions. I set up a free trial offer in App Store Connect (https://developer.apple.com/help/app-store-connect/manage-subscriptions/set-up-introductory-offers-for-auto-renewable-subscriptions/). The storekit file in Xcode is synced with the App Store. In debug build, this works and appears correctly, showing the free trial offer: But in release build, the free trial offer is not shown: The code is very simple: SubscriptionStoreView(productIDs: [ "[PRODUCT ID FOR ANNUAL SUBSCRIPTION]", "[PRODUCT ID FOR BIMONTHLY SUBSCRIPTION]" ]) Does anyone have a solution? Thank you. (Xcode 16.3, macOS 15.5, iOS 18.5)
0
0
126
May ’25
IAP working in StoreKitTest on XCODE but not in TestFlight – shows mapped error "Product not available"
Hey everyone, I'm currently preparing an older iOS app for App Store release that includes a non-consumable In‑App Purchase using StoreKit 2. Everything works perfectly in the StoreKitTest environment inside Xcode – the product loads, the purchase flow runs, the transaction verifies. However, when I run the same app through TestFlight, I always get the error: ❌ Product not available - mapped to Here’s what I’ve already checked: ✅ The product ID is correct and matches what’s in App Store Connect (case-sensitive). ✅ The IAP is created in App Store Connect and includes: Title Product ID Price Tier Screenshot for review ✅ The App Store "Paid Applications" agreement is active. ✅ The app is using the correct bundle ID. ✅ I'm using Product.products(for: [productID]) from StoreKit 2. ✅ I’ve implemented fallback and retry logic (e.g. reload after delay). ✅ All IAP logic is wrapped in @MainActor and async-safe. As the App got Rejected on Review, the IAP is also now in the Rejected Status. Now the IAP shows status: 🟠 "Developer Action Required" And App Review rejected the IAP with the message: "Your first In‑App Purchase must be submitted together with a new app version." But if I add the App to the Test again and therefore the IAP, then the app will get Rejected again for App Completeness, IAP does not work... What am I doing wrong here? :) Thanks a lot in advance Cheers, Niklas
1
0
124
Aug ’25
ExternalPurchaseCustomLink.token(for:) returns nil on one TestFlight device (while isEligible == true) — other device gets SERVICES token
I’m implementing StoreKit External Purchase Custom Links (EU) and so far it is really painful. I am running into a strange, device-specific issue. On 3/4 devices it works. On one device I never get a token at launch nor before a transaction. isEligible is true everywhere. All devices have versions 18.5 and are located in Germany. Info.plist: SKExternalPurchaseCustomLinkRegions is set to EU storefront codes and I have followed every step in the documentation: https://developer.apple.com/documentation/storekit/externalpurchasecustomlink Good device: At launch → ACQUISITION = nil, SERVICES = token present. Works consistently. Faulty device: At launch → ACQUISITION = nil, SERVICES = nil. Same before transaction. No token ever reaches my server from this device. isEligible is true on both devices. Any experts or help on the matter?
6
0
222
Jan ’26
Help: IAP Works in Xcode but Not in TestFlight – Cannot Link IAP to Version for Review
Hi everyone, I've been going back and forth with Apple’s review team for over 10 days now, and I'm still unable to get my first In-App Purchase (IAP) working correctly. Here's what’s happening: ✅ The IAP works perfectly when I build and run directly from Xcode. ❌ However, when I test the app via TestFlight, tapping the purchase buttons does nothing—the IAP sheet doesn't appear. Key issue (I think): I believe the IAP hasn't been submitted properly for review. On App Store Connect, I cannot select the IAP under the “In-App Purchases” section of the version submission page. It's grayed out or not listed at all. As a result, Apple keeps rejecting my binary due to the IAP not being included in the review. What I’ve already done: Created the IAP (non-consumable) Set pricing and cleared all errors Checked Bundle ID, Product ID, and entitlements Added In-App Purchase capability to the app target Uploaded the binary via Xcode Waited multiple times for status updates My questions: What’s the correct process to link the IAP to a specific app version if it doesn't show up in the version page? Could this be an issue with App Store Connect metadata or approval timing, or am I missing something in Xcode/build settings? Is there any way to force re-sync the IAP so it appears when submitting the build? Has anyone resolved a similar issue recently? This process has been incredibly frustrating, and the feedback from the review team so far has been very vague. I would really appreciate any detailed insight or steps to ensure the IAP is submitted correctly and works on TestFlight. Thank you in advance!
1
0
125
Jun ’25
Auto renewable subsction, auto renews to different product id
I need help understanding how the In-App purchase subscription works within the same subscription group and how the Order plays a role at the time of auto-renewal. In my case, I have 5 in-app products in the same group as given below with their Order, Order Product ---------------------- 1 Gold Annual 2 Gold Monthly 3 Silver Annual Old, 3 Silver Annual New 4 Silver Monthly One user purchased Silver annual New, at the time of expiry, after a year, it auto-renewed to Silver annual Old. My understanding is that if a user has purchased Silver annual New, at the time of renewal, it should renew with the same product, not with different product id. Is this behaviour expected? Is there any official document which can explain this behaviour? Note: There was no Order given before, recently we have changed the Order to manage Upgrade and Downgrade for In-App subscriptions.
0
0
74
Nov ’25
Reporting to External Purchase Server API when using alternative PSP in the EU
Dear community, Context My company operates in the European Union, where not so long ago there appeared the possibility to accept an ["Alternative Terms Addendum for Apps in the EU"] (https://developer.apple.com/contact/request/download/alternate_eu_terms_addendum.pdf), which, among others, gives us the possibility to use an alternative payment provider, other than Apple's In App Purchase PSP system (ref: Apple docs). My company did accept it and was granted the StoreKit External Purchase Entitlement (com.apple.developer.storekit.external-purchase) entitlement, with which we integrated a different PSP, so now we want to incorporate the reporting to Apple's External Purchase Server API. We are currently integrating with the External Purchase Server API and have encountered a couple of issues I would appreciate clarification on: Question 1 Is there a way to retrieve an overview or summary of the current subscription states on Apple’s servers as a result of the submitted reports to External Purchase Server API? Specifically, I would like to verify the expected outcomes before the monthly invoice is issued by Apple and to understand the subscription states for the test users I used during this process and for future reference as well. Question 2 In one scenario, I initiated a one-year subscription, and in the middle of its period, I submitted a RENEWAL for one month with a higher price. I expected the request to fail due to overlapping periods and/or pricing conflicts, but both submissions were accepted without error. Do you have an idea about: What happens at the end of the renewed month? Will the subscription continue with the renewed (higher) amount, revert to the original (lower) annual rate, or be canceled? Where can I view the final state and billing plan for that subscription? Thank you for your assistance, we are looking forward for any kind of help or information regarding this topic.
0
0
127
Apr ’25
I can't figure out how subscriptions work
Hi, This is the first time I'm submitting an app using IAP with auto-renewing subscriptions. Everything keeps getting rejected (specifically, my subscriptions), and instead of telling me what's wrong or what I need to fix, my reviewer just keeps regurgitating generic passages from the rules. Is there a site/tutorial/whatever that explains how to set these up and submit them? I haven't found anything that looks official/legit, so I'll settle on something recommended by someone who has been through the process. I would appreciate any help. I have been at this for DAYS and am at my wits end. Thanks.
1
0
90
Aug ’25
Delete TestFlight in-app purchase record by using a real ID.
Hey guys, somehow I used my real ID(not sandbox test ID) to purchase a non-consumable item in the TestFlight package, no actual payment was made, but this payment record cannot be erased. Even though I know the transaction ID, I cannot initiate a refund like using refundRequestSheet(). Does anyone know how to deal with this, or there is no way to solve it?
0
0
161
Nov ’25
Invalid currency symbol
Strange issue with currency display in subscription products Hi everyone, I'm facing a strange issue in my app where I use a subscription-based in-app purchase model. The products I created in App Store Connect are all in "Approved" status. I've tested with both RevenueCat and StoreKit, but the result is the same. Here are the products being loaded: Product loaded: weekly_product_id Display name: Weekly Pro Description: Weekly Pro Subscription Price: ₺229,99 Product loaded: annual_product_id Display name: Annual Pro Description: Annual Pro Subscription Price: ₺1.799,99 Even though I can see the correct prices and currency (Turkish Lira) in the Xcode debug console, on my real device the currency appears as Philippine Peso, as shown in the attached screenshot. Interestingly, in the iOS simulator, it's displayed in USD. I've double-checked and my device's region settings are set to Turkey. Any ideas on what could be causing this? And more importantly, how can I fix it? Thanks in advance!
3
0
111
Apr ’25
unable to cancel test subscriptions
I tested a subscription with my developer account, it never charges but at the same time I can't cancel it anymore. It does not appear in the list of my official purchsed subscriptions. I tried to login to the sandbox with my developer account, but then when I click on "Manage" I just keep getting the error "Can't connect - retry". I have already tried to logout from all the services, App store, etc. and re-login, nothing worked. Is there anything I can do? Thanks in advance to anyone who can give any tips.
0
0
94
Sep ’25
AppTransactionId support in Get Transaction Info endpoint — documentation change and actual behavior?
Hello, I have a question regarding the App Store Server API's getTransactionInfo endpoint. Previously, the official documentation for getTransactionInfo mentioned that: “This endpoint doesn’t support an app transaction. To get information about an app transaction, decode the signed app transaction received from the device.” However, as of June 2025, I can no longer find this sentence in the current documentation (link). Now, the docs state that all in-app purchase transaction IDs are supported (consumable, non-consumable, auto-renewable subscriptions, etc.). But in practice, when I call getTransactionInfo with an AppTransactionId (extracted from a signed App Transaction JWS), I receive this error: apiErrorCode: 4000048 “Invalid request. App transactions aren’t supported by this endpoint.” Is this endpoint supposed to support AppTransactionId now, or is the restriction still in place (but not mentioned in the docs)? Is there any official statement about when this restriction was added/removed? Can you clarify if only in-app purchase transaction IDs (and not AppTransactionIds) are supported for this endpoint, or has the policy changed recently? Any clarification or historical context would be greatly appreciated. Additionally, I would like to know about the behavior of an App Transaction in the event of a refund. If a user receives a refund for the app itself (not an in-app purchase), how can changes to the AppTransaction be detected? Does the App Store Server Notification v2 provide notifications for app-level refunds, or are such events only visible by decoding the latest App Transaction JWS on the device? Is there any way to receive app-level refund information server-side, or must we always rely on the device to provide the updated signed app transaction? Any clarification on this refund flow and notification coverage would also be appreciated. Thank you!
0
0
166
Jun ’25
Offer Codes and saving the used Offer Code
I have setup offer codes and subscriptions for users to purchase, when a user signs up using an offer code outside of the app the offer code does not save into my database where the subscriptions are saved the transaction is successful and validated by store kit but I cant see that that user used an offer code - an example https://apps.apple.com/redeem/?ctx=offercodes&id=6744338284&code=ASKDOM I then setup an edge function in supabase to retrieve the data that store kit sends back and im not sure where to find the offer code as it still doesnt save is there an internal apple reference that they use as apposed to the users offer code i.e offer code askdomSA = P3050 for example how can Identify if an offer code was used thank you
0
0
75
Jun ’25
Wrong Product.displayPrice?
I am using StoreKit 2 for my products and noticed that users from Ukraine (for example) receive a wrong Product.displayPrice. The App Store works with USD but shows the local currency UAH. Any chance to display the correct currency (USD)?
1
0
82
Apr ’25
Error setting install attribution pingback
Hi there, We have an app targeted for children and we want to use the SkAdNetwork to track installs for campaigns. We don't want to track further in-app events (purchase etc.), just the install event. We added the SDK to our Unity app, listed the network identifiers in the plist file, configured the external campaign according to their instructions, but struggle to see any events for several weeks now. We see the following logs in the app: Registering install attribution pingback. Failed to migrate Install Attribution database schema from 17001 => 17400. SkAdNetwork: No pingbacks found while attempting to register/update. Error setting install attribution pingback registered for app: 1509727806, error: Error Domain=ASDErrorDomain code=1208 How can we debug this further? What does the error mean? Thank you very much! (I hope I posted in the correct forum topic. Apologies if not)
0
0
58
Apr ’25
Is the following subscription cancellation flow possible for an iOS in-app subscription?
Is the following subscription cancellation flow possible for an iOS in-app subscription? (Note: This is during the feature planning stage, not actual app deployment.) Planned user flow: User taps the “Cancel Subscription” button Display a “Wait a moment!” screen showing how much the user has enjoyed BFLIX content (to encourage retention) User taps “Proceed to Cancel” Collect cancellation reason from the user Redirect the user to the Apple subscription management page to complete cancellation Can this flow be implemented under Apple’s current in-app purchase and App Store Review guidelines?
0
0
34
Nov ’25
Does scheduling a price change of a subscription while keeping the original price for existing subscribers trigger messaging to those users?
We're planning on increasing the price of our ios in-app subscription. We will select the option "Keep the current price for existing subscribers" Reading this https://developer.apple.com/help/app-store-connect/manage-subscriptions/manage-pricing-for-auto-renewable-subscriptions/, it's not clear if existing subscribers will be notified of the change in pricing (even though that change won't impact them) or not?
Replies
0
Boosts
0
Views
114
Activity
May ’25
StoreKit beginRefundRequest issue
I'm developing storekitV2, my app is providing the way to refund some product, and I use method below. func beginRefundRequest(in scene: UIWindowScene) async throws -> Transaction.RefundRequestStatus however when i call the method, the modal view presented but the view shows error with message 'cannot connect'. when I select retry button, something done with indicator and get same result. how can I solve this problem?
Replies
3
Boosts
0
Views
476
Activity
May ’25
SubscriptionStoreView not showing free trial offer in release build
I'm using the SwiftUI view SubscriptionStoreView (https://developer.apple.com/documentation/storekit/subscriptionstoreview/) with a subscription group that has 2 subscriptions. I set up a free trial offer in App Store Connect (https://developer.apple.com/help/app-store-connect/manage-subscriptions/set-up-introductory-offers-for-auto-renewable-subscriptions/). The storekit file in Xcode is synced with the App Store. In debug build, this works and appears correctly, showing the free trial offer: But in release build, the free trial offer is not shown: The code is very simple: SubscriptionStoreView(productIDs: [ "[PRODUCT ID FOR ANNUAL SUBSCRIPTION]", "[PRODUCT ID FOR BIMONTHLY SUBSCRIPTION]" ]) Does anyone have a solution? Thank you. (Xcode 16.3, macOS 15.5, iOS 18.5)
Replies
0
Boosts
0
Views
126
Activity
May ’25
IAP working in StoreKitTest on XCODE but not in TestFlight – shows mapped error "Product not available"
Hey everyone, I'm currently preparing an older iOS app for App Store release that includes a non-consumable In‑App Purchase using StoreKit 2. Everything works perfectly in the StoreKitTest environment inside Xcode – the product loads, the purchase flow runs, the transaction verifies. However, when I run the same app through TestFlight, I always get the error: ❌ Product not available - mapped to Here’s what I’ve already checked: ✅ The product ID is correct and matches what’s in App Store Connect (case-sensitive). ✅ The IAP is created in App Store Connect and includes: Title Product ID Price Tier Screenshot for review ✅ The App Store "Paid Applications" agreement is active. ✅ The app is using the correct bundle ID. ✅ I'm using Product.products(for: [productID]) from StoreKit 2. ✅ I’ve implemented fallback and retry logic (e.g. reload after delay). ✅ All IAP logic is wrapped in @MainActor and async-safe. As the App got Rejected on Review, the IAP is also now in the Rejected Status. Now the IAP shows status: 🟠 "Developer Action Required" And App Review rejected the IAP with the message: "Your first In‑App Purchase must be submitted together with a new app version." But if I add the App to the Test again and therefore the IAP, then the app will get Rejected again for App Completeness, IAP does not work... What am I doing wrong here? :) Thanks a lot in advance Cheers, Niklas
Replies
1
Boosts
0
Views
124
Activity
Aug ’25
SKOverlay App Store Connect Attribution Missing?
I am trying use SKOverlay to promote an app, and I currently have the campaignToken field populated. However, even when installs happen from the SKOverlay, nothing shows up under that campaign token in App Store Connect. Is there something that I'm missing? I don't have the providerToken set.
Replies
0
Boosts
0
Views
116
Activity
May ’25
ExternalPurchaseCustomLink.token(for:) returns nil on one TestFlight device (while isEligible == true) — other device gets SERVICES token
I’m implementing StoreKit External Purchase Custom Links (EU) and so far it is really painful. I am running into a strange, device-specific issue. On 3/4 devices it works. On one device I never get a token at launch nor before a transaction. isEligible is true everywhere. All devices have versions 18.5 and are located in Germany. Info.plist: SKExternalPurchaseCustomLinkRegions is set to EU storefront codes and I have followed every step in the documentation: https://developer.apple.com/documentation/storekit/externalpurchasecustomlink Good device: At launch → ACQUISITION = nil, SERVICES = token present. Works consistently. Faulty device: At launch → ACQUISITION = nil, SERVICES = nil. Same before transaction. No token ever reaches my server from this device. isEligible is true on both devices. Any experts or help on the matter?
Replies
6
Boosts
0
Views
222
Activity
Jan ’26
Help: IAP Works in Xcode but Not in TestFlight – Cannot Link IAP to Version for Review
Hi everyone, I've been going back and forth with Apple’s review team for over 10 days now, and I'm still unable to get my first In-App Purchase (IAP) working correctly. Here's what’s happening: ✅ The IAP works perfectly when I build and run directly from Xcode. ❌ However, when I test the app via TestFlight, tapping the purchase buttons does nothing—the IAP sheet doesn't appear. Key issue (I think): I believe the IAP hasn't been submitted properly for review. On App Store Connect, I cannot select the IAP under the “In-App Purchases” section of the version submission page. It's grayed out or not listed at all. As a result, Apple keeps rejecting my binary due to the IAP not being included in the review. What I’ve already done: Created the IAP (non-consumable) Set pricing and cleared all errors Checked Bundle ID, Product ID, and entitlements Added In-App Purchase capability to the app target Uploaded the binary via Xcode Waited multiple times for status updates My questions: What’s the correct process to link the IAP to a specific app version if it doesn't show up in the version page? Could this be an issue with App Store Connect metadata or approval timing, or am I missing something in Xcode/build settings? Is there any way to force re-sync the IAP so it appears when submitting the build? Has anyone resolved a similar issue recently? This process has been incredibly frustrating, and the feedback from the review team so far has been very vague. I would really appreciate any detailed insight or steps to ensure the IAP is submitted correctly and works on TestFlight. Thank you in advance!
Replies
1
Boosts
0
Views
125
Activity
Jun ’25
Auto renewable subsction, auto renews to different product id
I need help understanding how the In-App purchase subscription works within the same subscription group and how the Order plays a role at the time of auto-renewal. In my case, I have 5 in-app products in the same group as given below with their Order, Order Product ---------------------- 1 Gold Annual 2 Gold Monthly 3 Silver Annual Old, 3 Silver Annual New 4 Silver Monthly One user purchased Silver annual New, at the time of expiry, after a year, it auto-renewed to Silver annual Old. My understanding is that if a user has purchased Silver annual New, at the time of renewal, it should renew with the same product, not with different product id. Is this behaviour expected? Is there any official document which can explain this behaviour? Note: There was no Order given before, recently we have changed the Order to manage Upgrade and Downgrade for In-App subscriptions.
Replies
0
Boosts
0
Views
74
Activity
Nov ’25
how does auto sync App server price to IAP price
After I configured a consumable subscription(In App Purchases) on the apple platform, when I change the price in the App's server, is there any existing apple Api support to change the price on the apple platform? Of course, I know I need to resubmit.
Replies
0
Boosts
0
Views
75
Activity
Jun ’25
Reporting to External Purchase Server API when using alternative PSP in the EU
Dear community, Context My company operates in the European Union, where not so long ago there appeared the possibility to accept an ["Alternative Terms Addendum for Apps in the EU"] (https://developer.apple.com/contact/request/download/alternate_eu_terms_addendum.pdf), which, among others, gives us the possibility to use an alternative payment provider, other than Apple's In App Purchase PSP system (ref: Apple docs). My company did accept it and was granted the StoreKit External Purchase Entitlement (com.apple.developer.storekit.external-purchase) entitlement, with which we integrated a different PSP, so now we want to incorporate the reporting to Apple's External Purchase Server API. We are currently integrating with the External Purchase Server API and have encountered a couple of issues I would appreciate clarification on: Question 1 Is there a way to retrieve an overview or summary of the current subscription states on Apple’s servers as a result of the submitted reports to External Purchase Server API? Specifically, I would like to verify the expected outcomes before the monthly invoice is issued by Apple and to understand the subscription states for the test users I used during this process and for future reference as well. Question 2 In one scenario, I initiated a one-year subscription, and in the middle of its period, I submitted a RENEWAL for one month with a higher price. I expected the request to fail due to overlapping periods and/or pricing conflicts, but both submissions were accepted without error. Do you have an idea about: What happens at the end of the renewed month? Will the subscription continue with the renewed (higher) amount, revert to the original (lower) annual rate, or be canceled? Where can I view the final state and billing plan for that subscription? Thank you for your assistance, we are looking forward for any kind of help or information regarding this topic.
Replies
0
Boosts
0
Views
127
Activity
Apr ’25
I can't figure out how subscriptions work
Hi, This is the first time I'm submitting an app using IAP with auto-renewing subscriptions. Everything keeps getting rejected (specifically, my subscriptions), and instead of telling me what's wrong or what I need to fix, my reviewer just keeps regurgitating generic passages from the rules. Is there a site/tutorial/whatever that explains how to set these up and submit them? I haven't found anything that looks official/legit, so I'll settle on something recommended by someone who has been through the process. I would appreciate any help. I have been at this for DAYS and am at my wits end. Thanks.
Replies
1
Boosts
0
Views
90
Activity
Aug ’25
Delete TestFlight in-app purchase record by using a real ID.
Hey guys, somehow I used my real ID(not sandbox test ID) to purchase a non-consumable item in the TestFlight package, no actual payment was made, but this payment record cannot be erased. Even though I know the transaction ID, I cannot initiate a refund like using refundRequestSheet(). Does anyone know how to deal with this, or there is no way to solve it?
Replies
0
Boosts
0
Views
161
Activity
Nov ’25
Invalid currency symbol
Strange issue with currency display in subscription products Hi everyone, I'm facing a strange issue in my app where I use a subscription-based in-app purchase model. The products I created in App Store Connect are all in "Approved" status. I've tested with both RevenueCat and StoreKit, but the result is the same. Here are the products being loaded: Product loaded: weekly_product_id Display name: Weekly Pro Description: Weekly Pro Subscription Price: ₺229,99 Product loaded: annual_product_id Display name: Annual Pro Description: Annual Pro Subscription Price: ₺1.799,99 Even though I can see the correct prices and currency (Turkish Lira) in the Xcode debug console, on my real device the currency appears as Philippine Peso, as shown in the attached screenshot. Interestingly, in the iOS simulator, it's displayed in USD. I've double-checked and my device's region settings are set to Turkey. Any ideas on what could be causing this? And more importantly, how can I fix it? Thanks in advance!
Replies
3
Boosts
0
Views
111
Activity
Apr ’25
unable to cancel test subscriptions
I tested a subscription with my developer account, it never charges but at the same time I can't cancel it anymore. It does not appear in the list of my official purchsed subscriptions. I tried to login to the sandbox with my developer account, but then when I click on "Manage" I just keep getting the error "Can't connect - retry". I have already tried to logout from all the services, App store, etc. and re-login, nothing worked. Is there anything I can do? Thanks in advance to anyone who can give any tips.
Replies
0
Boosts
0
Views
94
Activity
Sep ’25
AppTransactionId support in Get Transaction Info endpoint — documentation change and actual behavior?
Hello, I have a question regarding the App Store Server API's getTransactionInfo endpoint. Previously, the official documentation for getTransactionInfo mentioned that: “This endpoint doesn’t support an app transaction. To get information about an app transaction, decode the signed app transaction received from the device.” However, as of June 2025, I can no longer find this sentence in the current documentation (link). Now, the docs state that all in-app purchase transaction IDs are supported (consumable, non-consumable, auto-renewable subscriptions, etc.). But in practice, when I call getTransactionInfo with an AppTransactionId (extracted from a signed App Transaction JWS), I receive this error: apiErrorCode: 4000048 “Invalid request. App transactions aren’t supported by this endpoint.” Is this endpoint supposed to support AppTransactionId now, or is the restriction still in place (but not mentioned in the docs)? Is there any official statement about when this restriction was added/removed? Can you clarify if only in-app purchase transaction IDs (and not AppTransactionIds) are supported for this endpoint, or has the policy changed recently? Any clarification or historical context would be greatly appreciated. Additionally, I would like to know about the behavior of an App Transaction in the event of a refund. If a user receives a refund for the app itself (not an in-app purchase), how can changes to the AppTransaction be detected? Does the App Store Server Notification v2 provide notifications for app-level refunds, or are such events only visible by decoding the latest App Transaction JWS on the device? Is there any way to receive app-level refund information server-side, or must we always rely on the device to provide the updated signed app transaction? Any clarification on this refund flow and notification coverage would also be appreciated. Thank you!
Replies
0
Boosts
0
Views
166
Activity
Jun ’25
SKAdNetwork Postback URL Check
Hi folks, How can I check the URL we have configured for SKAdNetwork install postback requests? Sadly we've lost any record of this via email on our end, and Apple developer support have asked that I reach out via the forums.
Replies
0
Boosts
0
Views
46
Activity
Nov ’25
Offer Codes and saving the used Offer Code
I have setup offer codes and subscriptions for users to purchase, when a user signs up using an offer code outside of the app the offer code does not save into my database where the subscriptions are saved the transaction is successful and validated by store kit but I cant see that that user used an offer code - an example https://apps.apple.com/redeem/?ctx=offercodes&id=6744338284&code=ASKDOM I then setup an edge function in supabase to retrieve the data that store kit sends back and im not sure where to find the offer code as it still doesnt save is there an internal apple reference that they use as apposed to the users offer code i.e offer code askdomSA = P3050 for example how can Identify if an offer code was used thank you
Replies
0
Boosts
0
Views
75
Activity
Jun ’25
Wrong Product.displayPrice?
I am using StoreKit 2 for my products and noticed that users from Ukraine (for example) receive a wrong Product.displayPrice. The App Store works with USD but shows the local currency UAH. Any chance to display the correct currency (USD)?
Replies
1
Boosts
0
Views
82
Activity
Apr ’25
Error setting install attribution pingback
Hi there, We have an app targeted for children and we want to use the SkAdNetwork to track installs for campaigns. We don't want to track further in-app events (purchase etc.), just the install event. We added the SDK to our Unity app, listed the network identifiers in the plist file, configured the external campaign according to their instructions, but struggle to see any events for several weeks now. We see the following logs in the app: Registering install attribution pingback. Failed to migrate Install Attribution database schema from 17001 => 17400. SkAdNetwork: No pingbacks found while attempting to register/update. Error setting install attribution pingback registered for app: 1509727806, error: Error Domain=ASDErrorDomain code=1208 How can we debug this further? What does the error mean? Thank you very much! (I hope I posted in the correct forum topic. Apologies if not)
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58
Activity
Apr ’25
Is the following subscription cancellation flow possible for an iOS in-app subscription?
Is the following subscription cancellation flow possible for an iOS in-app subscription? (Note: This is during the feature planning stage, not actual app deployment.) Planned user flow: User taps the “Cancel Subscription” button Display a “Wait a moment!” screen showing how much the user has enjoyed BFLIX content (to encourage retention) User taps “Proceed to Cancel” Collect cancellation reason from the user Redirect the user to the Apple subscription management page to complete cancellation Can this flow be implemented under Apple’s current in-app purchase and App Store Review guidelines?
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Nov ’25