Notifications

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Learn about the technical aspects of notification delivery on device, including notification types, priorities, and notification center management.

Notifications Documentation

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Push Notification don't wake up my app
Hi everyone, We're experiencing an issue with our Flutter app that uses PushKit, CallKit, and Janus for handling VoIP calls. Everything works fine when the app is in the foreground, but when the app is in the background or completely closed (terminated state), the behavior is inconsistent: Sometimes, incoming calls are received as expected. Other times, the app does nothing, and the call is not delivered at all. Upon checking the console logs, we noticed that our app is being canceled (terminated by the system), which seems to be the reason why calls are not coming through. This happens randomly, making it difficult to reproduce consistently. Additional Details: The app is configured to handle VoIP notifications correctly. We are using PushKit to wake up the app and trigger CallKit for the incoming call UI. When the app is active, calls are handled correctly via Janus WebRTC signaling. We have verified that background modes for VoIP are enabled in the Info.plist. We suspect that iOS may be aggressively killing the app in the background, preventing incoming call notifications from reaching it. Questions: Has anyone experienced similar behavior with PushKit + CallKit on recent iOS versions? Could iOS be terminating the app due to background execution policies? Are there recommended best practices to ensure reliable delivery of VoIP notifications when the app is closed? Any insights or suggestions would be greatly appreciated! Thanks! Addional Information: this is the cancellation information at console: Received incoming message on topic hiperme.app at priority 10 por omisión 17:10:18.462084-0300 dasd CANCELED: com.apple.pushLaunch.hiperme.app:E8BACD at priority 10
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137
Mar ’25
How to correctly convert the bytes type devicetoken obtained from the MDM description file to the 16-bit hexadecimal data required by APNS?
I have converted a large part of the data, but only 5% of the data was successfully converted. The failed devicetoken shows "bad devicetoken" when accessing APNS. Here are examples of failed conversions devicetoken. Is there any official documentation for this part? DeviceToken Orgin \xc2\xa1\xcb\x9cr\xc3\x81\xe2\x80\x9e\x01b\xc3\xbce1pf\t\xc2\xa7\xc3\x82v}\xc3\xa1\xc3\x9a:?\r\n\xc3\xa5\xc6\x92\xc3\xb7y\xc3\x9e\xe2\x80\x9c\xc3\x89r
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76
Jun ’25
How do I manually associate an iOS app counterpart to my macOS app to deduplicate Notifications from iPhone?
Howdy, I'm trying to figure out how to replicate the following behavior for our app: The system is able to ascertain that the Mac equivalent of some iOS app is installed locally, and it prevents notifications from being mirrored. However, I am unable to determine how this association is inferred. When I check our iOS app under this prefpane, the switch remains enabled and toggleable—we'd like to act like Slack here. My initial assumption is that an app group containing both the Mac and iOS apps can be used to create the association; however, I would like to confirm that this is indeed the case before doing so. I'm not terribly confident about this. Details: The bundle identifiers of both apps do not match. This also applies to Slack; its iOS app is com.tinyspeck.chatlyio while its Mac app is com.tinyspeck.slackmacgap. In our case, the iOS app's identifier is like com.company.app while the Mac app's identifier is com.company.app.desktop. Both apps are signed with certificates that have matching team identifiers. The com.apple.developer.team-identifier entitlement is present on the Mac app. The Mac app shares a keychain access group with the iOS app. The Mac app is not sandboxed. The Mac app is an Electron app. The Mac app does not use APNs. It sends notifications "locally". I currently only have the iOS app installed on my iPhone via TestFlight, if that matters. Notification mirroring does work, but we'd like to forcibly disable this by associating the apps together. To my knowledge, the iOS app makes use of both a UNNotificationServiceExtension and a UNNotificationContentExtension. The iOS app currently doesn't have an assigned category (at least in Xcode). The Mac app is currently miscategorized as a developer tool (LSApplicationCategoryType = "public.app-category.developer-tools";), but that should be fixed. (Redacted) bundle information for the Mac app: CFBundleDisplayName = App; CFBundleExecutable = "App Desktop"; CFBundleName = App; Note that our CFBundleExecutable differs from the bundle's display name/name because we're currently migrating our users to a new version of the app that they'd likely want to live alongside the new one. The filename of the bundle itself is, similarly, App Desktop.app. For the iOS app, to my knowledge, the CFBundleName and CFBundleDisplayName are App.
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140
Mar ’25
I don't understand apple store server to server notification
Hello, I'am trying to validate a new app from apple. I have configured sandbox url and production url for server to server apple store notification. I have created subscriptions product id, but there are no validated yet by apple. When I upload my app to testflight, I can't test sandbox notification cause the product id are not available, on local xcode with storekit file I got my product Id but I don't receive notification. So my question is how can I test there thing. I have to produce fake product id ? I'm lock its very complex process, I don't understand. I tried to send my app like that for verification but the team told me to use receipt, but its deprecated and notification webhook is better for me. What is the good order, validate my subscription product ID then test ? what is the good steps. Apple seems to don't want validate my subscription product ID I'm lock..
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341
Jan ’25
Game Center and Push Notifications
I have used the Push Notifications Console and verify that the test notification reaches my device (it says "not necessarily the app"). However, GameCenter notifications are not reaching the app. When one device passes the turn, the turn is successfully passed as seen in the Matchmaker VC. However, the app does not get the turn pass notification whether or not it is running. No banner appears if the app is not running (but it does when using the Push Notifications Console). Please advise.
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64
1w
VOIP is not receiving calls
Hello, I am developing a calling service using CallKit and VOIP push. I have occasionally encountered a strange issue. The issue is that VOIP permanently fails to receive calls. I was previously informed that even if the device is blocked, it can receive calls again after 24 hours. Also, when I checked the device logic, it complied with the policy requirements set by Apple, including correctly calling CallKit's reportNewIncomingCall method. Once the issue occurs, no matter how many times I try, VOIP does not receive calls, and neither a device reboot nor checking the Device Console Log shows any logs related to CallKit or VOIP. I suspect this might be an issue with the VOIP token, and I believe that the only way to get a new one is to reinstall the app. Is that correct? Of course, after reinstalling, it works fine again, but this is very inconvenient. I don't think this is the right solution. Is there anyone who can share their insights on this issue? Thank you.
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220
Mar ’25
Reliability and latency for Appsore server side notifications v2
Hi Team, We are building oru subscrption app and want to rely on server side purchase / subscription related notifications. We went through https://developer.apple.com/documentation/appstoreservernotifications/enabling-app-store-server-notifications We wanted to understand the reliability and latency for server side notifciations provided by Appstore.
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46
Nov ’25
Does UNNotificationRequest have a 64-notification scheduling limit?
Hi, We have a simple calendar reminder app that uses UNNotificationRequest to schedule local notifications for user events. I’m wondering whether UNNotificationRequest has a system-imposed limit of 64 upcoming scheduled notifications, similar to the deprecated UILocalNotification. We’re asking because one of our users is not receiving recently scheduled reminders. Our current workflow is: We schedule notifications on app launch and when the app is about to quit. Before scheduling, we call removeAllPendingNotificationRequests(). We then fetch the 64 nearest upcoming events and schedule them using UNUserNotificationCenter.current().add(...). This approach works fine during our testing, but we’re unsure what might be causing the issue for some users. Any insights would be appreciated. Thanks!
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90
1w
APNS always returning "discarded as device was offline"
Approx Dec 13th 2025 til now (Dec 29th) I noticed my APNS dropped off to nothing daily. When I try to send APNS alerts on the developer site tool it always returns "discarded as device was offline" for multiple devices which I know are online. When I try pushing through my VPS (as I always have without any code changes for months) I get status codes of 400 and 403 mostly and a few 200's without it delivering also. I created a new sandbox certificate just in case it was that but still no luck, I get the same results. Ive checked for any firewall issues and I see the following on my VPS: nslookup gateway.push.apple.com Server: 1.1.1.1 Address: 1.1.1.1#53 ** server can't find gateway.push.apple.com: NXDOMAIN This seems like a second issue but not the primary issue that the portal is reporting. Any ideas what to check? Im at a loss as to why its not working at all through apples test notification portal on my developer account. It seems thats the initial issue I need to solve. Thank you for any ideas/help
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3d
Why iOS App Upgrades Fail to Apply Background Mode Settings
We have a question regarding iOS app configuration and the Remote notifications background mode. During our testing, we observed: *When enabling or disabling Signing & Capabilities > Background Modes > Remote notifications, the change does not take effect on devices that already have the app installed. *The app continues to behave according to the old configuration. *Only after uninstalling the app and reinstalling it from the App Store do the new settings take effect (for example, whether the app can be woken up by silent push). *We also tested updating the app with a new version number (App Store upgrade flow), but the new settings still did not apply. Our questions are: 1.Is there any way to make iOS re-read the updated Signing & Capabilities (Background Modes) settings without requiring a full uninstall/reinstall? 2.Is it expected behavior that even an App Store upgrade with a new version number will not apply these changes? thanks!
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Sep ’25
New features for APNs token authentication now available
Team-scoped keys introduce the ability to restrict your token authentication keys to either development or production environments. Topic-specific keys in addition to environment isolation allow you to associate each key with a specific Bundle ID streamlining key management. For detailed instructions on accessing these features, read our updated documentation on establishing a token-based connection to APNs.
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1.6k
Feb ’25
Background Push Notifications for Emergency App Delayed Despite Critical Alert Entitlement
I’m using Appnotic from my server to send notifications for an emergency service, where it is critical that notifications are delivered immediately. My payload looks like this: "aps": { "alert": "Test alert", "sound": { "critical": 1, "name": "sound.wav", "volume": 0.5 }, "content-available": 1, "category": "alert" }, "topic": "com.fireservicerota.FSR-Primary-Alerting", "custom_payload": { "id": "11", "type": "alert", "incident_id": 23434, "incident_response_id": 2652343, "expiration_time": "2024-06-06T16:59:05+01:00" } } I already have the critical alert entitlement and background processing enabled. Everything seems fine when debugging, but I’m experiencing issues: • Some notifications never arrive • Around 60% of notifications arrive with noticeable delay Since this is an emergency app, delivery speed is crucial. What could be causing this inconsistency?
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130
Apr ’25
Update Apple Push Notification Service (APNs) server certificate
Currently, our company server is using the push service by calling APNS through the p8 certificate. In this process, our server does not have a CA certificate or SSL certificate in use. Only the p8 certificate is installed and only performs the role of calling APNS. If it is used like this, is there no need to update the CA certificate separately? Or do I have to apply a new SSL certificate and add the CA to it? Can someone help me plz?
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493
Jan ’25
Unable to install an app extension when running it for debugging
I've got an app with several app extensions (call extension, action extension, notification service extension, message filtering extension, notification content extension). If I need to interactively debug these then I can select the scheme and run the extension within Xcode for all of them except for the notification content extension, with that I get an error dialog summary saying: Failed to install the app on the device / The provided item to be installed is not of a type that CoreDevice recognizes. Which when expanded has the blumpf posted below. Why can I not run the notification content extension, when I can run any other type of app extension? Failed to install the app on the device. Domain: com.apple.dt.CoreDeviceError Code: 3002 Failure Reason: The provided item to be installed is not of a type that CoreDevice recognizes. User Info: { DVTErrorCreationDateKey = "2024-12-27 16:39:54 +0000"; IDERunOperationFailingWorker = IDEInstallCoreDeviceWorker; NSURL = "file:///Users/Me/Library/Developer/Xcode/DerivedData/XFinity-celiagrvtevxcagztrguseawvjkl/Build/Products/Debug.Ceq.QA-iphoneos/NotificationContentExtension.appex"; } -- Event Metadata: com.apple.dt.IDERunOperationWorkerFinished : { "device_identifier" = "00008101-00115D623460001E"; "device_isCoreDevice" = 1; "device_model" = "iPhone13,3"; "device_osBuild" = "18.2 (22C152)"; "device_platform" = "com.apple.platform.iphoneos"; "device_thinningType" = "iPhone13,3"; "dvt_coredevice_version" = "397.28"; "dvt_coresimulator_version" = "993.7"; "dvt_mobiledevice_version" = "1759.40.2.100.1"; "launchSession_schemeCommand" = Run; "launchSession_state" = 1; "launchSession_targetArch" = arm64; "operation_duration_ms" = 7; "operation_errorCode" = 3002; "operation_errorDomain" = "com.apple.dt.CoreDeviceError"; "operation_errorWorker" = IDEInstallCoreDeviceWorker; "operation_name" = IDERunOperationWorkerGroup; "param_debugger_attachToExtensions" = 0; "param_debugger_attachToXPC" = 1; "param_debugger_type" = 1; "param_destination_isProxy" = 0; "param_destination_platform" = "com.apple.platform.iphoneos"; "param_diag_113575882_enable" = 0; "param_diag_MainThreadChecker_stopOnIssue" = 0; "param_diag_MallocStackLogging_enableDuringAttach" = 0; "param_diag_MallocStackLogging_enableForXPC" = 1; "param_diag_allowLocationSimulation" = 0; "param_diag_checker_tpc_enable" = 1; "param_diag_gpu_frameCapture_enable" = 0; "param_diag_gpu_shaderValidation_enable" = 0; "param_diag_gpu_validation_enable" = 0; "param_diag_guardMalloc_enable" = 0; "param_diag_memoryGraphOnResourceException" = 0; "param_diag_mtc_enable" = 0; "param_diag_queueDebugging_enable" = 1; "param_diag_runtimeProfile_generate" = 0; "param_diag_sanitizer_asan_enable" = 0; "param_diag_sanitizer_tsan_enable" = 0; "param_diag_sanitizer_tsan_stopOnIssue" = 0; "param_diag_sanitizer_ubsan_enable" = 0; "param_diag_sanitizer_ubsan_stopOnIssue" = 0; "param_diag_showNonLocalizedStrings" = 0; "param_diag_viewDebugging_enabled" = 1; "param_diag_viewDebugging_insertDylibOnLaunch" = 1; "param_install_style" = 2; "param_launcher_UID" = 2; "param_launcher_allowDeviceSensorReplayData" = 0; "param_launcher_kind" = 0; "param_launcher_style" = 0; "param_launcher_substyle" = 2; "param_runnable_appExtensionHostRunMode" = 0; "param_runnable_productType" = "com.apple.product-type.app-extension"; "param_structuredConsoleMode" = 1; "param_testing_launchedForTesting" = 0; "param_testing_suppressSimulatorApp" = 0; "param_testing_usingCLI" = 0; "sdk_canonicalName" = "iphoneos18.2"; "sdk_osVersion" = "18.2"; "sdk_variant" = iphoneos; } -- System Information macOS Version 14.7 (Build 23H124) Xcode 16.2 (23507) (Build 16C5032a) Timestamp: 2024-12-27T08:39:54-08:00
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798
Jan ’25
Alternate App Icon Change Does Not Reflect in Notification Center on iOS 18.1+
Version: iOS 18.1 and later (works as expected on iOS 18.0 and earlier) Area: SpringBoard / Notification Center / App Icon Rendering Description: When changing the app's alternate icon using UIApplication.setAlternateIconName(_:completionHandler:), the icon is updated correctly on the Home Screen and App Switcher. However, in Notification Center, the old app icon is still shown for notifications, even after the change has completed. This issue only occurs on iOS 18.1 and later. In iOS 18.0 and earlier, Notification Center correctly reflects the updated icon. - Steps to reproduce: Create an iOS app with alternate app icons configured in the Info.plist. Use UIApplication.shared.setAlternateIconName("IconName") to change the icon at runtime. Send a notification. Pull down Notification Center and observe the icon shown beside the notification. - Expected Behavior: Notification Center should reflect the updated (alternate) app icon immediately after the change. - Actual Behavior: Notification Center continues to display the old (primary) app icon. The new icon appears correctly on the Home Screen and App Switcher. Restarting the device does cause Notification Center to update and reflect the correct icon, which suggests a cache or refresh issue in SpringBoard or Notification Center. - Notes: Issue introduced in iOS 18.1; not present in 18.0. Reproduces on both physical devices and simulators. Occurs with both scheduled local notifications and remote notifications. Restarting the device updates the Notification Center icon, but this is not a viable user-facing workaround.
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172
Apr ’25