Hi, I’m having issues with push notifications on my phone across multiple apps. When someone sends me a message, I only receive the notification 10 to 15 minutes later. For example, on WhatsApp, people say that my chat only shows one checkmark when they send me a message. I don’t know what else to do. I’ve already contacted Apple Support, visited an Apple-affiliated physical store, and followed all the recommended procedures. This is my first time using an iPhone—I bought it for professional use, but it’s practically useless if I don’t receive notifications instantly. They even told me that if I send it in for warranty service, there’s a 90% chance they won’t detect the issue, and the iPhone will come back with the same problem.

Our application is designated to be used in a quite noisy environment (childcare facility) so we have implemented really annoying custom sounds. Unfortunately the system audio session playing custom sounds is apparently limited to half of the device volume possibility, even though the user sets full volume in the settings. How to change this behaviour to get louder notification sounds? To be clear, I don't want to overcome user settings. If the user sets quieter volume or he sets the silent mode, the application should be silent too. I just need that 100% volume settings is actually 100% device volume. This is a really critical feature for us and for our customers. We have already tried to ask for the critical alerts and we have been rejected.

Hello everyone, I have been working on a macOS app that utilizes push notifications for the past year. Up until recently, everything was functioning correctly. However, now I'm experiencing issues where push notifications are either not being delivered at all or are experiencing significant delays, sometimes up to 10 minutes. Setting the priority header to 10 hasn't made any difference. I am currently using development push notifications, but the issue persists when switching to the production environment. I'm curious if anyone else has encountered similar problems. When checking the push console, it frequently reports that the device is offline, even though it's actually online ("discarded as device was offline"). Occasionally, notifications are delivered promptly, but this is becoming increasingly infrequent. This issue has been consistently reported by our testers, particularly after they updated to macOS Sonoma. Any insights or assistance you can provide would be greatly appreciated.

I am experiencing an issue with push notifications on my iOS application. The issue is as follows: On Android devices, push notifications are received immediately without any problems. On iOS devices, the behavior is inconsistent: When the app is in the foreground, notifications are received immediately. When the app is in the background or in recent apps with a significant delay of 5–10 hours, push notifications are not received at all. This behavior creates a major challenge for us, as timely notifications are critical for our app’s functionality. We have already verified the following points on our side: Push notification certificates and APNs setup are correct. Payload and server configurations are valid, as notifications are working fine on Android. No restrictions from the server-side, since Android users receive notifications instantly. It seems the issue is specifically related to iOS devices or APNs delivery. Could you please help us identify the cause and provide guidance on how to resolve this?

Hi, I'm experiencing an issue with my app. I use Firebase as my server, and it is great. Still, there is one issue: when I send push notifications from my app to users, the users will get the notification if the app is open, but not when it is closed. I have tried many solutions to fix it, even asking AI, but the issue is still there. I would be happy to give you access to Firebase and the Xcode workspace, as I have no clue how to fix it.

Hi, We recently updated our app icon, but the push notification icon has not been updated on some devices. It still shows the old icon on: • iPhone 16 Pro — iOS 26 • iPhone 14 — iOS 26 • iPad Pro 11” (M4) — iOS 18.6.2 • iPhone 16 Plus — iOS 18.5 After restarting these devices, the push notification icon is refreshed and displays the new version correctly. Could you advise how we can ensure the push notification icon updates properly on all affected devices without requiring users to restart? Thank you.

I have used the Push Notifications Console and verify that the test notification reaches my device (it says "not necessarily the app"). However, GameCenter notifications are not reaching the app. When one device passes the turn, the turn is successfully passed as seen in the Matchmaker VC. However, the app does not get the turn pass notification whether or not it is running. No banner appears if the app is not running (but it does when using the Push Notifications Console). Please advise.

I am using UNCalendarNotificationTrigger and from my initial tests with simulator and timezone changes in my mac i see that notification donot get triggered at specific times if timezone changes, is this expected behaviour ?

Hello guys, i need a little help. Im building an alarm clock app, pretty good one, and i have my own sounds i want to use as the alarm ring but notifications on apple cant work when the phone is turned off or the device is in silent mode (Or at least thats how i understand it) unless they have this feature called critical alerts that lets you have notifications even when the phone is turned off or silented. Without this, the phone can do just one beep and only when you open the notification, then it starts ringing but how is this supposed to wake you up? Alarmy has this worked out fine and i cant figure out how, maybe someone here knows. Im thinking maybe they have the critical alerts enabled but then i dont know why Apple would approve theirs and not mine. I tried to submit for the critical alerts feature but apple didn’t approve it saying the app is not the use case and im kinda lost. The whole app could be ruined because of this. So my question is. is there any way how i can use my custom sounds as a notifications on ios even if the phone is turned off or in silent mode+turned off and the app is not straight up running without being approved for critical alerts? Somehow like alarmy does it but i dont know if they have the critical alerts or not. Thank you very much for any kind of help 🙏. For everyone whos reading this, take care!

手机型号：iPhone 13 Pro iOS版本号：iOS 18.6.2 (22G100) 用户开启了应用的系统通知功能，在收到离线推送后应用右上角展示未读消息数。在APP启动或者从后台恢复的时候，应用会用如下方法清理应用桌面图标的未读数角标。但是在部分机型上，应用转为“后台模式”时仍然会出现一个未读角标，且每次都是一个固定值；如果直接kill进程就不会出现未读角标。请问如何能够【完全】清理消息未读数，确保不会在退后台的时候再次出现呢？ [[UIApplication sharedApplication] setApplicationIconBadgeNumber:0]; [[UIApplication sharedApplication] cancelAllLocalNotifications]; if (@available(iOS 16.0, *)) { [[UNUserNotificationCenter currentNotificationCenter] setBadgeCount:0 withCompletionHandler:nil]; [[UNUserNotificationCenter currentNotificationCenter] removeAllPendingNotificationRequests]; [[UNUserNotificationCenter currentNotificationCenter] removeAllPendingNotificationRequests]; } UNMutableNotificationContent *content = [[UNMutableNotificationContent alloc] init]; content.badge = @(-1); UNNotificationRequest *request = [UNNotificationRequest requestWithIdentifier:@"clearBadge" content:content trigger:nil]; [[UNUserNotificationCenter currentNotificationCenter] addNotificationRequest:request withCompletionHandler:^(NSError * _Nullable error) { // Do nothing }];

I have been fighting this problem for two months and would love any help, advice or tips. Should I file a DTS ticket? Summary We attach a JPEG image to a local notification using UNNotificationAttachment. iOS reports the delivered notification as having attachments=1, but intermittently no image preview appears in Notification Center. In correlated cases, the attachment’s UNNotificationAttachment.url (which points into iOS’s attachment store) becomes unreadable (Data(contentsOf:) fails) even though the delivered notification still reports attachments=1. This document describes the investigation, evidence, and mitigations attempted. Product / Component UserNotifications framework UNNotificationAttachment rendering in Notification UI (Notification Center / banner / expanded preview) Environment App: OnThisDay (SwiftUI, Swift 6) Notifications: local notifications scheduled with UNCalendarNotificationTrigger(repeats: false) Attachment: JPEG generated from PhotoKit (PHImageManager.requestImage) and written to app temp directory, then passed into UNNotificationAttachment. Test contexts: Debug builds (direct Xcode install) TestFlight builds (production signing) iOS devices: multiple, reproducible with long runs and user clearing delivered notifications Expected Result Delivered notifications with UNNotificationAttachment should consistently show the image preview in Notification Center (thumbnail and expanded preview), as long as the notification reports attachments=1. If the OS reports attachments=1, the attachment’s store URL should remain valid/readable for the lifetime of the delivered notification still present in Notification Center. Actual Result Intermittently: Notification Center shows no image preview even though the app scheduled the notification with an attachment and iOS reports the delivered notification as having attachments=1. When we inspect delivered notifications via UNUserNotificationCenter.getDeliveredNotifications, the delivered notification’s request.content.attachments.first?.url exists but is unreadable (attempting Data(contentsOf:) returns nil / throws), i.e. the backing attachment-store file appears missing or inaccessible. In some scenarios the attachment-store file is readable for hours while the notification is pending, and then becomes unreadable after the notification is delivered. Reproduction Scenarios (Observed) Next-day reminders show attachment-store unreadable after delivery 1. Schedule a one-shot daily reminder for next day (07:00 local time) with UNCalendarNotificationTrigger(repeats: false) and a JPEG attachment. 2. During the prior day, periodic background refresh tasks verify the pending notification’s attachment-store URL is readable (pendingReadable=true). 3. After the reminder is delivered the next morning, the delivered snapshot shows the delivered notification’s attachment-store URL is unreadable (readable=false) and Notification Center shows no preview. Interpretation: the attachment-store blob appears to become inaccessible around/after delivery, despite being readable while pending. Evidence and Instrumentation We added non-crashing diagnostic logging (Debug builds) around: Scheduling time Logged that we successfully created a UNNotificationAttachment from a unique temp file. Logged that UNUserNotificationCenter.add(request) succeeded. Queried pendingNotificationRequests() and logged the scheduled request’s attachment url.lastPathComponent (iOS attachment-store filename). Delivered time (when app becomes active) Called UNUserNotificationCenter.getDeliveredNotifications and logged: delivered count, attachment count attachment url.lastPathComponent whether Data(contentsOf: attachment.url) succeeds (readable=true/false) Content fingerprinting Fingerprinted the exact JPEG bytes we wrote (SHA-256 prefix + byte count). Logged the iOS attachment-store filename (url.lastPathComponent) returned post-scheduling. Decode validation probe (later addition) When Data(contentsOf:) succeeds, we validate it decodes as an image using CGImageSourceCreateWithData and log: UTI (e.g. public.jpeg) pixel width/height magic header bytes What we tried / Mitigations Proactive “self-heal” for pending notifications Change: during background refresh/foreground refresh, verify the pending daily reminder’s attachment-store URL readability. If it’s unreadable, reschedule with a new attachment (same trigger). Rationale: if iOS drops the store file before delivery, recreating could repair it. Result: We observed cases where pending remained readable but delivered became unreadable after delivery, so this doesn’t address all observed failures. It is still valuable hardening. Increase scheduling frequency / reschedule closer to fire time (proposed/considered) We discussed adding a debug mode to always recreate the daily reminder during background refresh tasks (or only within N hours of fire time) to reduce the time window between attachment creation and delivery. Status: experimental; not yet confirmed to resolve the “pendingReadable=true → delivered unreadable after delivery” failure. Impact The primary UX value of the daily reminder is the preview photo; missing previews degrade core functionality. Failures are intermittent and appear dependent on OS attachment-store behavior and Notification Center actions (clearing notifications), making them difficult to mitigate fully app-side. Notes / Questions for Apple 1. Is iOS allowed to coalesce/deduplicate UNNotificationAttachment storage across notifications? If so, what is the retention model when delivered notifications are removed? 2. If a delivered notification still reports attachments=1, should its attachment-store URL remain valid/readable while the notification is still present in Notification Center? 3. In “next-day” one-shot scheduling scenarios, can the attachment-store blob be purged between scheduling and delivery (or immediately after delivery) even if the notification remains visible? 4. Is there a recommended pattern to ensure attachment previews remain stable for long-lived scheduled notifications (hours to a day), especially when using UNCalendarNotificationTrigger(repeats: false)? Minimal Code Pattern (simplified) 1. Generate JPEG (PhotoKit → UIImage → JPEG Data). 2. Write to a unique temp URL. 3. Create attachment: UNNotificationAttachment(identifier: <uuid>, url: <tempURL>, options: [UNNotificationAttachmentOptionsTypeHintKey: "public.jpeg"]) 4. Schedule notification with a calendar trigger for the next morning.

We have an app in Swift that uses push notifications. It has a deployment target of iOS 15.0 I originally audited our app for iOS 26 by building it with Xcode 26 beta 3. At that point, all was well. Our implementation of application:didRegisterForRemoteNotificationsWithDeviceToken was called. But when rebuilding the app with beta 4, 5 and now 6, that function is no longer being called. I created a simple test case by creating a default iOS app project, then performing these additional steps: Set bundle ID to our app's ID Add the Push Notifications capability Add in application:didRegisterForRemoteNotificationsWithDeviceToken: with a print("HERE") just to set a breakpoint. Added the following code inside application:didFinishLaunchingWithOptions: along with setting a breakpoint on the registerForRemoteNotifications line: UNUserNotificationCenter.current().requestAuthorization(options: [.badge, .alert, .sound]) { granted, _ in DispatchQueue.main.async { UIApplication.shared.registerForRemoteNotifications() } } Building and running with Xcode 26 beta 6 (17A5305f) generates these two different outcomes based upon the OS running in the Simulator: iPhone 16 Pro simulator running iOS 18.4 - both breakpoints are reached iPhone 16 Pro simulator running iOS 26 - only the breakpoint on UIApplication.shared.registerForRemoteNotifications is reached. Assuming this is a bug in iOS 26. Or, is there something additional we now need to do to get push notifications working?

Hi, We have a simple calendar reminder app that uses UNNotificationRequest to schedule local notifications for user events. I’m wondering whether UNNotificationRequest has a system-imposed limit of 64 upcoming scheduled notifications, similar to the deprecated UILocalNotification. We’re asking because one of our users is not receiving recently scheduled reminders. Our current workflow is: We schedule notifications on app launch and when the app is about to quit. Before scheduling, we call removeAllPendingNotificationRequests(). We then fetch the 64 nearest upcoming events and schedule them using UNUserNotificationCenter.current().add(...). This approach works fine during our testing, but we’re unsure what might be causing the issue for some users. Any insights would be appreciated. Thanks!

I am currently testing the Declared Age Range / Parental Consent flow in the Sandbox environment, and I am experiencing an issue where the RESCIND_CONSENT App Store Server Notification is not being delivered to my server. 🔍 Test Environment iOS version: iOS 26.2 (Sandbox environment) App Store Server Notifications: Sandbox environment 🔄 Test Scenario App Settings > Developer > Sign in with a Sandbox account Launch the app In App Settings > Developer > Sandbox Account > Management > Revoke App Consent, enter the app’s Bundle ID, tap the Revoke Consent button, and confirm that the revocation completion popup message is displayed Check whether App Store Server Notifications are received by the server Confirm that the RESCIND_CONSENT notification is not received by the server ✅ Expected Result The App Store Server sends a RESCIND_CONSENT notification to the Sandbox endpoint The notification payload includes appTransactionId The server can block app access based on the corresponding appTransactionId ❌ Actual Result No RESCIND_CONSENT notification is received in the Sandbox environment ❓ Questions Is this behavior an intended limitation of the Sandbox environment, or is it a known issue or bug? Is it possible that RESCIND_CONSENT notifications will only be delivered starting January 1, 2026? Additionally, when a RESCIND_CONSENT server notification is received, I currently update my database with the appTransactionId and the registration date. When a minor attempts to access the app, I check the latest appTransactionId status, and if the most recent state indicates consent has been revoked, I block app access and prompt the user to request parental consent again using PermissionKit.

Currently, I have implemented local cache update with server data when app is killed using Push Notification and Notification Service Extension. So it works even the app is killed by the user, but I wanted to know whether this is app review safe work around or not as I am not finding any documentation for this.

Hello, I recently had an unusual experience, and I’m wondering if this is related to Apple’s policies, so I wanted to ask. While a call is in Picture-in-Picture (PIP) mode, notification pushes from the same app do not appear. The API is being triggered, but the notification banner does not show on the device. Once PIP is closed, the notifications start appearing normally again. Is this behavior enforced by Apple’s policies? What’s interesting is that banners from other apps do appear — only the banners from the app currently in PIP are not shown.

In macOS, how can I use UnmutableNotificationContent notifications to prevent the main window from activating when clicking the notification? code： import Cocoa import UserNotifications // Mandatory import for notification functionality class ViewController: NSViewController { override func viewDidLoad() { super.viewDidLoad() // Automatically request permissions and send a test notification when the view loads sendLocalNotification() } /// Core method to send a local notification func sendLocalNotification() { let notificationCenter = UNUserNotificationCenter.current() // 1. Request notification permissions (Mandatory step; user approval required) notificationCenter.requestAuthorization(options: [.alert, .sound, .badge]) { [weak self] isGranted, error in guard let self = self else { return } // Handle permission request errors if let error = error { print("Permission request failed: \(error.localizedDescription)") return } // Exit if user denies permission if !isGranted { print("User denied notification permissions; cannot send notifications") return } // 2. Construct notification content using UNMutableNotificationContent let notificationContent = UNMutableNotificationContent() notificationContent.title = "Swift Notification Test" // Notification title notificationContent.subtitle = "macOS Local Notification" // Optional subtitle notificationContent.body = "This is a notification created with UNMutableNotificationContent" // Main content notificationContent.sound = .default // Optional notification sound (set to nil for no sound) notificationContent.badge = 1 // Optional app icon badge (set to nil for no badge) // 3. Set trigger condition (here: "trigger after 3 seconds"; can also use time/calendar triggers) let notificationTrigger = UNTimeIntervalNotificationTrigger( timeInterval: 3, // Delay in seconds repeats: false // Whether to repeat (false = one-time only) ) // 4. Create a notification request (requires a unique ID for later cancellation if needed) let notificationRequest = UNNotificationRequest( identifier: "SwiftMacNotification_001", // Unique identifier content: notificationContent, trigger: notificationTrigger ) // 5. Add the request to the notification center and wait for triggering notificationCenter.add(notificationRequest) { error in if let error = error { print("Notification delivery failed: \(error.localizedDescription)") } else { print("Notification added to queue; will trigger in 3 seconds") } } } } }

We are in the process of preparing our app to support the new Texas law (SB2420) that takes effect 1/1/2026. After reviewing Apple's recent announcements​/docs concerning this subject, one thing isn't clear to me: how to associate an app install with a​n App Store Server RESCIND_CONSENT notification​ that could be delivered to our server. Our app is totally free so there isn't an originalTransactionId​ or other similar transaction IDs that would be generated as part of an in-app purchase (and then subsequently sent as part of the payload in the notification to our server during an in-app purchase scenario). So my question is: How do I associate an app (free app) install with an App Store Server RESCIND_CONSENT notification​ that is sent to our server​?

My iPhone VoIP app, which I'm developing, uses Apple Push Notification service (APNs). I have a question regarding the following statement found in "[Overview of app transfer > Apps using push notifications]" Overview of app transfer You must manually reestablish push notification services if transferring an app that uses the Apple Push Notifications service (APNs). The recipient must create a new client SSL certificate using their developer account, as associated client SSL certificates, TLS certificates, and authentication tokens aren’t transferred. Question Let's say the recipient of the app transfer creates a "new SSL certificates, TLS certificates, and authentication tokens." Afterward, we need to verify that the Apple Push Notification service (APNs) works correctly when combining the transferred app with this "new SSL certificates, TLS certificates, and authentication tokens." However, until the recipient finishes verifying that it works correctly, the transferor want to keep the app available for download as before and be able to use the Apple Push Notification service. Is this possible? More specifically, can the recipient test the app to be transferred on TestFlight "before the transfer is completed"? I want to combine it with the "new SSL certificates, TLS certificates, and authentication tokens." and test it on TestFlight. Reading "[Initiate an app transfer]," it mentions the existence of a "Pending App Transfer" status. During this "Pending App Transfer" status, can the recipient test the app on TestFlight? Initiate an app transfer After you initiate the transfer, the app stays in its previous status, with the Pending App Transfer status added, until the recipient accepts it or the transfer expires after 60 days. Also, if there are any documents describing these procedures, I would appreciate it if you could share them. Thank you very much.

We are facing an issue: push notifications are not being received. We are using the Marketing Cloud SDK for push notifications. On install, the app correctly registers for push notifications. We pass the required information to Marketing Cloud — for example, contact key, token, etc. Marketing Cloud also confirms that the configuration is set up, and we have tried sending push notifications with proper delivery settings. The issue is that after some time, the device gets automatically opted out in the Marketing Cloud portal. When we consulted their team, they said this is caused by the “DeviceTokenNotForTopic” error received from APNs. I have verified the certificates and bundle ID from my end — everything looks correct. Device: iPhone 15, iPhone 17 iOS: 18.7.2, 26.1