Prioritize user privacy and data security in your app. Discuss best practices for data handling, user consent, and security measures to protect user information.

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Sign In With Apple - invalid_client
I am trying to implement Apple Login on the web. The language I am using is PHP. I have created the App ID, Service ID, and Key. In the Service ID, I clicked the Configure button for Sign In With Apple and entered the domain and return URL. However, when I click the login button, I only get an "invalid_client" error screen.
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APP ID's indentifier not updating
When implementing Sign In with Apple I created an App ID and a Service ID for my app. I didn't configure the Server-to-Server Notification URL properly there and token revocation didn't work. Later on I updated the url config and the name of the identifiers. However, when I Sign in with Apple in my app I still see the old identifier name in my iPhone Settings->Apple Account->Sign in with Apple. I would assume that if the name doesn't update, the configuration doesn't update either. I'm using automatic Xcode signing, I have deleted all the profiles locally, cleaned project, bumped versions, waited for a week, nothing worked. Token revocation for account deletion doesn't work properly I would assume because of the initial misconfiguration. I want to mention that this is working fine for my development build (another bundleID, AppID, ServiceID) What am I missing here?
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Sign in with Apple Not Working – "Sign Up Not Completed" Error
We have integrated Sign in with Apple into our iOS project using the recommended implementation from your documentation,However, we are experiencing issues when testing with the following: Bundle ID: com.app.xxx Using real certificates from our Apple Developer account Issue Details: On real devices, after entering the Apple ID password, we receive a message saying: "Sign-up not completed" On simulators, the flow gets stuck after entering the password no further progress occurs. We are not receiving any explicit error messages in the console or logs. We also tested with the official Apple sign-in demo code from the documentation link above, and the same issue occurred. Our team has confirmed that all necessary configurations have been set correctly, and the same implementation works on other accounts. We would appreciate your assistance in identifying the root cause and helping us resolve this issue. Thank you,
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Sign In with Apple Integration Issue - "Sign-Up not completed" Error
I'm experiencing an issue with Sign In with Apple integration in my React Native Expo app (Bundle ID: com.anonymous.TuZjemyApp). Problem Description: When users attempt to sign in using Sign In with Apple, they successfully complete Face ID/password authentication, but then receive a "Sign-Up not completed" error message. The authentication flow appears to stop at this point and doesn't return the identity token to my app. Technical Details: Frontend Implementation: Using expo-apple-authentication. Requesting scopes: FULL_NAME and EMAIL App is properly configured in app.json with: usesAppleSignIn: true Entitlement: com.apple.developer.applesignin Backend Implementation: Endpoint: POST /api/auth/apple Using apple-signin-auth package for token verification Verifying tokens with audience: com.anonymous.TuZjemyApp Backend creates/updates user accounts based on Apple ID Question: I'm not sure why the authentication flow stops with "Sign-Up not completed" after successful Face ID verification. The identity token never reaches my app. Could you please help me understand: What might cause this specific error message? Are there any additional Apple Developer Portal configurations required? Could this be related to app capabilities or entitlements? Is there a specific setup needed for the app to properly receive identity tokens? I set up provisioning profiles, and added Sign in with Apple as a capability and still it doesn't work.
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Questions about Server-to-Server Notifications for “Sign in with Apple” (Starting Jan 1, 2026)
I received Apple’s recent notice about the new requirement to provide a server-to-server notification endpoint when registering or updating a Services ID that uses Sign in with Apple. (Official notice: https://developer.apple.com/news/?id=j9zukcr6 ) We already use Sign in with Apple on our website and app, but only as a login method for pre-registered users, not as a way to create new accounts. That means users already exist in our system, and Apple login is used only for authentication convenience (similar to linking a social account). I have some questions about how to properly implement the required server-to-server notifications in this case: 1. email-enabled / email-disabled: We don’t use or store the email address provided by Apple. Are we still required to handle these events, or can we safely ignore them if the email is not used in our system? 2. consent-revoked: We don’t store Apple access or refresh tokens, we use them only during login and discard them immediately. In this case, do we still need to handle token revocation, or can we simply unlink the Apple login from the user account when receiving this notification? 3. account-delete: If a user deletes their Apple account, we can unlink the Apple login and remove related Apple data, but we cannot delete the user’s primary account in our system (since the account exists independently). Is this acceptable under Apple’s requirements as well? We want to make sure our implementation aligns with Apple’s policy and privacy requirements, while maintaining consistency with our existing account management system. If anyone from Apple or other developers who implemented similar logic could provide guidance or share examples, it would be greatly appreciated. Thank you!
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Why can't I remove my app from AppleID?
Hello everybody, in my React Native-Expo-Firebase app, I am trying to integrate Sign in with Apple, along with the related token revocation at user deletion. I did succeed in integrating the login, and the app correctly appears in the Apple Id list (the list of apps currently logged with Apple ID). The problem is that, if I select the app and press "Interrupt Apple login usage for this app", the app simply stays there, nothing happens. If I do the same with another app, this works fine. Either if I do this via my iPhone's settings, or via https://account.apple.com/account/manage -> Sign in with Apple, I get the same result, the app cannot be removed. I hope I managed to explain my situation clearly, I'd be happy to provide more info if necessary. Thank you in advance.
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Transfer of an App with Sign in with Apple Functionality
Hello, I currently have an app that includes the "Sign in with Apple" feature, and I need to transfer this app to another app team. I have reviewed all official documentation but have not found the answer I need. My situation has some specificities, and I hope to receive assistance. The .p8 key created by the original developer team has been lost, and the app’s backend does not use a .p8 key for verification—instead, it verifies by obtaining Apple’s public key. However, according to the official documentation I reviewed, obtaining a transfer identifier during the app transfer process requires a client_secret generated from the original team’s .p8 key. This has left us facing a challenge, and we have two potential approaches to address this issue: Q1: During the transfer, is it possible to skip obtaining the transfer identifier and proceed directly with the app transfer, without performing any backend operations? Is this approach feasible? Q2: If the above approach is not feasible, should we create a new .p8 key in the original team’s account and use this new key for the transfer? If a new key is generated, do we need to re-release a new version of the app before initiating the transfer? If neither of the above approaches is feasible, are there better solutions to resolve our issue? I hope to receive a response. Thank you. TN3159: Migrating Sign in with Apple users for an app transfer | Apple Developer Documentation/ https://developer.apple.com/documentation/signinwithapple/transferring-your-apps-and-users-to-another-team
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Sign In With Apple not Removable by Users
I've just implemented Sign-In-With-Apple and everything is working perfectly, but my app seems to be in some strange state where users are unable to remove it from the Sign-In-With-Apple section of their settings. Things I've tried: -- Deleting from Mac. (It just stays in the list) -- Deleting from the iPhone (It stays in the list) -- Deleting from account.apple.com (same issue) -- I've noticed in the browser inspector tools I receive a 200 on the DELETE request, but the app remains. -- Multiple users Also have tried: -- Revoking the token through the REST API -- I get an email saying the token has been revoked, but it's still working -- Same code, different app id (works fine!) It seems like maybe my app is in some sort of weird state? Has anyone come across this before?
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AKAuthenticationError −7027 when using Sign in with Apple on iOS (Managed Apple ID / Shared iPad environment)
We are working on a PoC iOS App to use "Sign in with Apple" on iOS. The app needs to authenticate the current user on MDM managed corporate iPads (with Shared iPad enabled) and each user having a Managed Apple ID (created in Apple Business Manager). We have started with Apple's example app: https://developer.apple.com/documentation/authenticationservices/implementing-user-authentication-with-sign-in-with-apple When we run it on a normal iPad (without MDM supervision) it works fine. When we run the same code on a managed iPad with Shared iPad enabled and Managed Apple ID's the app errors out when a user taps the "Sign in with Apple" button. A User-facing error message is displayed: “Your Apple Account cannot be used to create accounts for other apps.” And when we run the app from Xcode we see the following logs: Authorization failed: Error Domain=AKAuthenticationError Code=-7027 "(null)" UserInfo={AKClientBundleID=com.sampleapp.test2} LaunchServices: store (null) or url (null) was nil: Error Domain=NSOSStatusErrorDomain Code=-54 "process may not map database" UserInfo={NSDebugDescription=process may not map database, _LSLine=72, _LSFunction=_LSServer_GetServerStoreForConnectionWithCompletionHandler} Attempt to map database failed: permission was denied. This attempt will not be retried. Failed to initialize client context with error Error Domain=NSOSStatusErrorDomain Code=-54 "process may not map database" UserInfo={NSDebugDescription=process may not map database, _LSLine=72, _LSFunction=_LSServer_GetServerStoreForConnectionWithCompletionHandler} Failed to get application extension record: Error Domain=NSOSStatusErrorDomain Code=-54 "(null)" ASAuthorizationController credential request failed with error: Error Domain=com.apple.AuthenticationServices.AuthorizationError Code=1000 "(null)" Could not authenticate: The operation couldn’t be completed. (com.apple.AuthenticationServices.AuthorizationError error 1000.) We have confirmed that in ABM "Sign in with Apple" feature is enabled with "Allowed apps": "All apps". We have also confirmed that the Managed AppleIDs created in ABM have no field to provide the birthday of the user and therefore ruling out age restrictions for "Sign in with Apple". Is "Sign in with Apple" supported in MDM managed iPADs with Shared iPad enabled and managed AppleIDs? If it is supported, do we know what other configurations we need to get it to work? Do we know why "Sign in with Apple" would error out with Authorization failed: Error Domain=AKAuthenticationError Code=-7027 "(null)" UserInfo={AKClientBundleID=com.sampleapp.test2} LaunchServices: store (null) or url (null) was nil: Error Domain=NSOSStatusErrorDomain Code=-54 "process may not map database" UserInfo={NSDebugDescription=process may not map database, _LSLine=72, Environment: • iPadOS version: IPadOS Version 18.7 • Xcode version: Version 26.0 (17A324) • Device type: iPad Air 11-inch (M3) in Shared iPad mode • Account type: Managed Apple ID created in ABM enrolled with Intune MDM) Thank you
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The login button that was originally supposed to show the Apple ID sign-in option inexplicably displayed the DiDi app icon instead.
"Our app has absolutely no integration with DiDi login. We only integrate WeChat, QQ, carrier, and Apple ID login, and all related login entry icons are local resources. On an iPhone 16 Pro Max device with iOS system version 18.7, there was one isolated incident where the Apple ID login entry icon mysteriously changed to the DiDi app icon. What could be the possible iOS system-level causes for this?"
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Sending to Private Relay Email using amazon ses not working
Hello Developers, I have ran into a problem while sending mail to apple private relay email. We have built a mobile application where user can sign up through apple and they can sign up using hide-my-email feature. Which provides private relay address for us. Now we want to communicate with them using private relay mail address. The technology we are using to send emails are amazon SES, have done SPF, DMIK, DMARC and added domains in apple identity services for mail communication, passed an SPF check as well. But still mail is not getting delivered what am i doing wrong or apple doesn't support third party apps for sending emails to private relay? Is there any other way to achieve this please let me know Using the same body as attached in image is working fine for rest emails.
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Sign In by Apple on Firebase - 503 Service Temporarily Unavailable
Hello everyone, I'm encountering a persistent 503 Server Temporarily Not Available error when trying to implement "Sign in with Apple" for my web application. I've already performed a full review of my configuration and I'm confident it's set up correctly, which makes this server-side error particularly confusing. Problem Description: Our web application uses Firebase Authentication to handle the "Sign in with Apple" flow. When a user clicks the sign-in button, they are correctly redirected to the appleid.apple.com authorization page. However, instead of seeing the login prompt, the page immediately displays a 503 Server Temporarily Not Available error. This is the redirect URL being generated (with the state parameter truncated for security): https://appleid.apple.com/auth/authorize?response_type=code&client_id=XXXXXX&redirect_uri=https%3A%2F%2FXXXXXX.firebaseapp.com%2F__%2Fauth%2Fhandler&state=AMbdmDk...&scope=email%20name&response_mode=form_post Troubleshooting Steps Performed: Initially, I was receiving an invalid_client error, which prompted me to meticulously verify every part of my setup. I have confirmed the following: App ID Configuration: The "Sign in with Apple" capability is enabled for our primary App ID. Services ID Configuration: We have a Services ID configured specifically for this. The "Sign in with Apple" feature is enabled on this Services ID. The domain is registered and verified under "Domains and Subdomains". Firebase Settings Match Apple Settings: The Services ID from Apple is used as the Client ID in our Firebase configuration. The Team ID is correct. We have generated a private key, and both the Key ID and the .p8 file have been correctly uploaded to Firebase. The key is not revoked in the Apple Developer portal. Since the redirect to Apple is happening with the correct client_id and redirect_uri, and the error is a 5xx server error (not a 4xx client error like invalid_client), I believe our configuration is correct and the issue might be on Apple's end. This has been happening consistently for some time. My Questions: What could be causing a persistent 503 Server Temporarily Not Available error on the /auth/authorize endpoint when all client-side configurations appear to be correct? What is the formal process for opening a technical support ticket (TSI) directly with Apple Developer Support for an issue like this? Thank you for any insights or help you can provide.
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OAuth SignIn - Invalid Grant
Hi, I followed step by step documentation to implement SignIn with Apple in iOS/Android application. I created an AppId com.nhp.queenergy, a related ServiceId com.nhp.queenergy.apple, and a KeyId. Authorization request is correctly performed by using ServiceId as client_id and my backend redirect_uri I receive code on my backend Token request is performed by using ServiceId as client_id, same redirect_uri, the code I have just received and the client_secret as JWT signed with my .p8 certificate with the following decoded structure Header { "kid": , "typ": "JWT", "alg": "ES256" } Payload { "iss": , "sub": "com.nhp.queenergy.apple", "aud": "https://appleid.apple.com", "exp": 1756113744, "iat": 1756111944 } I always receive "invalid_grant" error without any further error description. Moreover the error is always the same even though I use any fake string as client secret. If the code expires, as expected the error changes by adding "The code has expired or has been revoked." I really don't know how to solve this issue Best regards
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Cannot configure Sign in with Apple – Save fails with 501 Not Implemented
Hello, I am unable to configure Sign in with Apple on my developer account. Whenever I try to: Enable/disable the Sign in with Apple capability in my App ID, or Configure a Service ID for web authentication, the portal does not save my changes. In the browser developer console, I consistently see this error: Request URL: https://developer.apple.com/services-account/v1/bundleIds/XXXXXXXX Request Method: PATCH Status Code: 501 Not Implemented This happens across all browsers (Safari, Chrome, Incognito) and even after clearing cache. It affects my entire account, not just one App ID. I have already tried: Creating a new Service ID → still fails. Creating a new App ID → still fails. Re-enabling the capability → save does not work. Different browsers and devices → same result. Has anyone else experienced this issue, and is there a known fix? Or is this something that Apple Developer Support needs to resolve at the account level?
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Certificates, Identifiers, and Provisioning Profiles
Confirmation on "Sign in with Apple JS" Web Implementation Compatibility Hello Developers We are trying to implement "Sign in with Apple JS" on our e-commerce website, which is built on a SaaS platform called Ticimax in Turkey. Our platform provider (Ticimax) claims that a web-based implementation of "Sign in with Apple" is not currently possible. They state this is due to "Apple's browser security policies" that prevent consistent and secure support across all major browsers, particularly Safari with its privacy features. Could you please confirm if there are any fundamental security policies or technical restrictions imposed by Apple that would prevent a standard, secure implementation of "Sign in with Apple JS" on a typical e-commerce website? We know many global websites use this feature successfully. We need to know if our provider's claim has a technical basis from Apple's perspective, or if this is a standard implementation challenge that developers are expected to handle (e.g., using pop-ups instead of redirects to comply with ITP). Any official clarification or documentation you can provide on this matter would be greatly appreciated. Thank you.
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Unexpected native popup during auth login/signout flow
We are implementing authentication login in our iOS mobile application, and during the sign-in/sign-out process, a native system popup appears with the following message: "This allows the app and website to share information about you." This popup interrupts the user experience, and we are concerned it may cause confusion for end users and negatively impact the adoption of our login flow. We would like clarification on the following points: What triggers this popup during the authentication process? Are there any recommended configurations or approaches to suppress or avoid this dialog? If the popup cannot be avoided, what best practices are suggested to ensure a clear and seamless user experience? Our objective is to provide a smooth, user-friendly authentication flow without unexpected system interruptions.
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Unable to enable "Sign In with Apple" on Service ID – 501 PATCH Unsupported Request
Hello, I’m trying to set up Sign In with Apple for my Firebase Authentication integration. Steps I followed: Created a Service ID in Apple Developer, e.g. com.example.myapp.signin. Tried to enable Sign In with Apple and configure the Web Authentication Configuration. Web Domain: myapp.firebaseapp.com Return URL: https://myapp.firebaseapp.com/__/auth/handler When I click Save, I get the following error in the browser console and a blank response page: Unsupported Request PATCH to http://developer.apple.com/services-account/v1/bundleIds/XXXXXXXX not supported. Reference #... What I have verified so far: My Apple Developer Program membership is active (paid). My App ID (e.g. com.example.myapp) exists in Identifiers. The App ID has Sign In with Apple capability checked. I need to link the Service ID with this App ID for Firebase web-based auth. Goal: Complete setup of Apple as a sign-in provider in Firebase Authentication. To do this, Apple requires me to add the Firebase return URL above, but the Developer Portal prevents saving with the 501 error. Has anyone else run into this, and is there a workaround (e.g. enabling via Xcode, App Store Connect, or other methods)? Is this a known bug with the Apple Developer Portal? Here is the screenshot of the error: And Response part: Thanks in advance!
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Sign In With Apple - invalid_client
I am trying to implement Apple Login on the web. The language I am using is PHP. I have created the App ID, Service ID, and Key. In the Service ID, I clicked the Configure button for Sign In With Apple and entered the domain and return URL. However, when I click the login button, I only get an "invalid_client" error screen.
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Sign up not completed
Sign up not completed when I log to an app using apple id. What should i do?
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APP ID's indentifier not updating
When implementing Sign In with Apple I created an App ID and a Service ID for my app. I didn't configure the Server-to-Server Notification URL properly there and token revocation didn't work. Later on I updated the url config and the name of the identifiers. However, when I Sign in with Apple in my app I still see the old identifier name in my iPhone Settings->Apple Account->Sign in with Apple. I would assume that if the name doesn't update, the configuration doesn't update either. I'm using automatic Xcode signing, I have deleted all the profiles locally, cleaned project, bumped versions, waited for a week, nothing worked. Token revocation for account deletion doesn't work properly I would assume because of the initial misconfiguration. I want to mention that this is working fine for my development build (another bundleID, AppID, ServiceID) What am I missing here?
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Sign in with Apple Not Working – "Sign Up Not Completed" Error
We have integrated Sign in with Apple into our iOS project using the recommended implementation from your documentation,However, we are experiencing issues when testing with the following: Bundle ID: com.app.xxx Using real certificates from our Apple Developer account Issue Details: On real devices, after entering the Apple ID password, we receive a message saying: "Sign-up not completed" On simulators, the flow gets stuck after entering the password no further progress occurs. We are not receiving any explicit error messages in the console or logs. We also tested with the official Apple sign-in demo code from the documentation link above, and the same issue occurred. Our team has confirmed that all necessary configurations have been set correctly, and the same implementation works on other accounts. We would appreciate your assistance in identifying the root cause and helping us resolve this issue. Thank you,
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Sign In with Apple Integration Issue - "Sign-Up not completed" Error
I'm experiencing an issue with Sign In with Apple integration in my React Native Expo app (Bundle ID: com.anonymous.TuZjemyApp). Problem Description: When users attempt to sign in using Sign In with Apple, they successfully complete Face ID/password authentication, but then receive a "Sign-Up not completed" error message. The authentication flow appears to stop at this point and doesn't return the identity token to my app. Technical Details: Frontend Implementation: Using expo-apple-authentication. Requesting scopes: FULL_NAME and EMAIL App is properly configured in app.json with: usesAppleSignIn: true Entitlement: com.apple.developer.applesignin Backend Implementation: Endpoint: POST /api/auth/apple Using apple-signin-auth package for token verification Verifying tokens with audience: com.anonymous.TuZjemyApp Backend creates/updates user accounts based on Apple ID Question: I'm not sure why the authentication flow stops with "Sign-Up not completed" after successful Face ID verification. The identity token never reaches my app. Could you please help me understand: What might cause this specific error message? Are there any additional Apple Developer Portal configurations required? Could this be related to app capabilities or entitlements? Is there a specific setup needed for the app to properly receive identity tokens? I set up provisioning profiles, and added Sign in with Apple as a capability and still it doesn't work.
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Questions about Server-to-Server Notifications for “Sign in with Apple” (Starting Jan 1, 2026)
I received Apple’s recent notice about the new requirement to provide a server-to-server notification endpoint when registering or updating a Services ID that uses Sign in with Apple. (Official notice: https://developer.apple.com/news/?id=j9zukcr6 ) We already use Sign in with Apple on our website and app, but only as a login method for pre-registered users, not as a way to create new accounts. That means users already exist in our system, and Apple login is used only for authentication convenience (similar to linking a social account). I have some questions about how to properly implement the required server-to-server notifications in this case: 1. email-enabled / email-disabled: We don’t use or store the email address provided by Apple. Are we still required to handle these events, or can we safely ignore them if the email is not used in our system? 2. consent-revoked: We don’t store Apple access or refresh tokens, we use them only during login and discard them immediately. In this case, do we still need to handle token revocation, or can we simply unlink the Apple login from the user account when receiving this notification? 3. account-delete: If a user deletes their Apple account, we can unlink the Apple login and remove related Apple data, but we cannot delete the user’s primary account in our system (since the account exists independently). Is this acceptable under Apple’s requirements as well? We want to make sure our implementation aligns with Apple’s policy and privacy requirements, while maintaining consistency with our existing account management system. If anyone from Apple or other developers who implemented similar logic could provide guidance or share examples, it would be greatly appreciated. Thank you!
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Why can't I remove my app from AppleID?
Hello everybody, in my React Native-Expo-Firebase app, I am trying to integrate Sign in with Apple, along with the related token revocation at user deletion. I did succeed in integrating the login, and the app correctly appears in the Apple Id list (the list of apps currently logged with Apple ID). The problem is that, if I select the app and press "Interrupt Apple login usage for this app", the app simply stays there, nothing happens. If I do the same with another app, this works fine. Either if I do this via my iPhone's settings, or via https://account.apple.com/account/manage -> Sign in with Apple, I get the same result, the app cannot be removed. I hope I managed to explain my situation clearly, I'd be happy to provide more info if necessary. Thank you in advance.
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Transfer of an App with Sign in with Apple Functionality
Hello, I currently have an app that includes the "Sign in with Apple" feature, and I need to transfer this app to another app team. I have reviewed all official documentation but have not found the answer I need. My situation has some specificities, and I hope to receive assistance. The .p8 key created by the original developer team has been lost, and the app’s backend does not use a .p8 key for verification—instead, it verifies by obtaining Apple’s public key. However, according to the official documentation I reviewed, obtaining a transfer identifier during the app transfer process requires a client_secret generated from the original team’s .p8 key. This has left us facing a challenge, and we have two potential approaches to address this issue: Q1: During the transfer, is it possible to skip obtaining the transfer identifier and proceed directly with the app transfer, without performing any backend operations? Is this approach feasible? Q2: If the above approach is not feasible, should we create a new .p8 key in the original team’s account and use this new key for the transfer? If a new key is generated, do we need to re-release a new version of the app before initiating the transfer? If neither of the above approaches is feasible, are there better solutions to resolve our issue? I hope to receive a response. Thank you. TN3159: Migrating Sign in with Apple users for an app transfer | Apple Developer Documentation/ https://developer.apple.com/documentation/signinwithapple/transferring-your-apps-and-users-to-another-team
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Sign In With Apple not Removable by Users
I've just implemented Sign-In-With-Apple and everything is working perfectly, but my app seems to be in some strange state where users are unable to remove it from the Sign-In-With-Apple section of their settings. Things I've tried: -- Deleting from Mac. (It just stays in the list) -- Deleting from the iPhone (It stays in the list) -- Deleting from account.apple.com (same issue) -- I've noticed in the browser inspector tools I receive a 200 on the DELETE request, but the app remains. -- Multiple users Also have tried: -- Revoking the token through the REST API -- I get an email saying the token has been revoked, but it's still working -- Same code, different app id (works fine!) It seems like maybe my app is in some sort of weird state? Has anyone come across this before?
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AKAuthenticationError −7027 when using Sign in with Apple on iOS (Managed Apple ID / Shared iPad environment)
We are working on a PoC iOS App to use "Sign in with Apple" on iOS. The app needs to authenticate the current user on MDM managed corporate iPads (with Shared iPad enabled) and each user having a Managed Apple ID (created in Apple Business Manager). We have started with Apple's example app: https://developer.apple.com/documentation/authenticationservices/implementing-user-authentication-with-sign-in-with-apple When we run it on a normal iPad (without MDM supervision) it works fine. When we run the same code on a managed iPad with Shared iPad enabled and Managed Apple ID's the app errors out when a user taps the "Sign in with Apple" button. A User-facing error message is displayed: “Your Apple Account cannot be used to create accounts for other apps.” And when we run the app from Xcode we see the following logs: Authorization failed: Error Domain=AKAuthenticationError Code=-7027 "(null)" UserInfo={AKClientBundleID=com.sampleapp.test2} LaunchServices: store (null) or url (null) was nil: Error Domain=NSOSStatusErrorDomain Code=-54 "process may not map database" UserInfo={NSDebugDescription=process may not map database, _LSLine=72, _LSFunction=_LSServer_GetServerStoreForConnectionWithCompletionHandler} Attempt to map database failed: permission was denied. This attempt will not be retried. Failed to initialize client context with error Error Domain=NSOSStatusErrorDomain Code=-54 "process may not map database" UserInfo={NSDebugDescription=process may not map database, _LSLine=72, _LSFunction=_LSServer_GetServerStoreForConnectionWithCompletionHandler} Failed to get application extension record: Error Domain=NSOSStatusErrorDomain Code=-54 "(null)" ASAuthorizationController credential request failed with error: Error Domain=com.apple.AuthenticationServices.AuthorizationError Code=1000 "(null)" Could not authenticate: The operation couldn’t be completed. (com.apple.AuthenticationServices.AuthorizationError error 1000.) We have confirmed that in ABM "Sign in with Apple" feature is enabled with "Allowed apps": "All apps". We have also confirmed that the Managed AppleIDs created in ABM have no field to provide the birthday of the user and therefore ruling out age restrictions for "Sign in with Apple". Is "Sign in with Apple" supported in MDM managed iPADs with Shared iPad enabled and managed AppleIDs? If it is supported, do we know what other configurations we need to get it to work? Do we know why "Sign in with Apple" would error out with Authorization failed: Error Domain=AKAuthenticationError Code=-7027 "(null)" UserInfo={AKClientBundleID=com.sampleapp.test2} LaunchServices: store (null) or url (null) was nil: Error Domain=NSOSStatusErrorDomain Code=-54 "process may not map database" UserInfo={NSDebugDescription=process may not map database, _LSLine=72, Environment: • iPadOS version: IPadOS Version 18.7 • Xcode version: Version 26.0 (17A324) • Device type: iPad Air 11-inch (M3) in Shared iPad mode • Account type: Managed Apple ID created in ABM enrolled with Intune MDM) Thank you
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The login button that was originally supposed to show the Apple ID sign-in option inexplicably displayed the DiDi app icon instead.
"Our app has absolutely no integration with DiDi login. We only integrate WeChat, QQ, carrier, and Apple ID login, and all related login entry icons are local resources. On an iPhone 16 Pro Max device with iOS system version 18.7, there was one isolated incident where the Apple ID login entry icon mysteriously changed to the DiDi app icon. What could be the possible iOS system-level causes for this?"
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130
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Sending to Private Relay Email using amazon ses not working
Hello Developers, I have ran into a problem while sending mail to apple private relay email. We have built a mobile application where user can sign up through apple and they can sign up using hide-my-email feature. Which provides private relay address for us. Now we want to communicate with them using private relay mail address. The technology we are using to send emails are amazon SES, have done SPF, DMIK, DMARC and added domains in apple identity services for mail communication, passed an SPF check as well. But still mail is not getting delivered what am i doing wrong or apple doesn't support third party apps for sending emails to private relay? Is there any other way to achieve this please let me know Using the same body as attached in image is working fine for rest emails.
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416
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Sign In by Apple on Firebase - 503 Service Temporarily Unavailable
Hello everyone, I'm encountering a persistent 503 Server Temporarily Not Available error when trying to implement "Sign in with Apple" for my web application. I've already performed a full review of my configuration and I'm confident it's set up correctly, which makes this server-side error particularly confusing. Problem Description: Our web application uses Firebase Authentication to handle the "Sign in with Apple" flow. When a user clicks the sign-in button, they are correctly redirected to the appleid.apple.com authorization page. However, instead of seeing the login prompt, the page immediately displays a 503 Server Temporarily Not Available error. This is the redirect URL being generated (with the state parameter truncated for security): https://appleid.apple.com/auth/authorize?response_type=code&client_id=XXXXXX&redirect_uri=https%3A%2F%2FXXXXXX.firebaseapp.com%2F__%2Fauth%2Fhandler&state=AMbdmDk...&scope=email%20name&response_mode=form_post Troubleshooting Steps Performed: Initially, I was receiving an invalid_client error, which prompted me to meticulously verify every part of my setup. I have confirmed the following: App ID Configuration: The "Sign in with Apple" capability is enabled for our primary App ID. Services ID Configuration: We have a Services ID configured specifically for this. The "Sign in with Apple" feature is enabled on this Services ID. The domain is registered and verified under "Domains and Subdomains". Firebase Settings Match Apple Settings: The Services ID from Apple is used as the Client ID in our Firebase configuration. The Team ID is correct. We have generated a private key, and both the Key ID and the .p8 file have been correctly uploaded to Firebase. The key is not revoked in the Apple Developer portal. Since the redirect to Apple is happening with the correct client_id and redirect_uri, and the error is a 5xx server error (not a 4xx client error like invalid_client), I believe our configuration is correct and the issue might be on Apple's end. This has been happening consistently for some time. My Questions: What could be causing a persistent 503 Server Temporarily Not Available error on the /auth/authorize endpoint when all client-side configurations appear to be correct? What is the formal process for opening a technical support ticket (TSI) directly with Apple Developer Support for an issue like this? Thank you for any insights or help you can provide.
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798
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OAuth SignIn - Invalid Grant
Hi, I followed step by step documentation to implement SignIn with Apple in iOS/Android application. I created an AppId com.nhp.queenergy, a related ServiceId com.nhp.queenergy.apple, and a KeyId. Authorization request is correctly performed by using ServiceId as client_id and my backend redirect_uri I receive code on my backend Token request is performed by using ServiceId as client_id, same redirect_uri, the code I have just received and the client_secret as JWT signed with my .p8 certificate with the following decoded structure Header { "kid": , "typ": "JWT", "alg": "ES256" } Payload { "iss": , "sub": "com.nhp.queenergy.apple", "aud": "https://appleid.apple.com", "exp": 1756113744, "iat": 1756111944 } I always receive "invalid_grant" error without any further error description. Moreover the error is always the same even though I use any fake string as client secret. If the code expires, as expected the error changes by adding "The code has expired or has been revoked." I really don't know how to solve this issue Best regards
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664
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Building User Trust Through Privacy
As an iOS developer, what should I make sure of so users can clearly see that privacy is considered in my app?
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Cannot configure Sign in with Apple – Save fails with 501 Not Implemented
Hello, I am unable to configure Sign in with Apple on my developer account. Whenever I try to: Enable/disable the Sign in with Apple capability in my App ID, or Configure a Service ID for web authentication, the portal does not save my changes. In the browser developer console, I consistently see this error: Request URL: https://developer.apple.com/services-account/v1/bundleIds/XXXXXXXX Request Method: PATCH Status Code: 501 Not Implemented This happens across all browsers (Safari, Chrome, Incognito) and even after clearing cache. It affects my entire account, not just one App ID. I have already tried: Creating a new Service ID → still fails. Creating a new App ID → still fails. Re-enabling the capability → save does not work. Different browsers and devices → same result. Has anyone else experienced this issue, and is there a known fix? Or is this something that Apple Developer Support needs to resolve at the account level?
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9
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515
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"Unknown" error on Sign in with Apple only for US users
Hey folks, I'm seeing an issue where my iOS app is getting an "unknown" error when US users try to sign in with Apple. It works fine for users in other countries like the UK, Singapore, and Taiwan. Could it be related to my developer account not being based in the US? Or have I missed something in my settings? Thanks in advance!
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219
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Certificates, Identifiers, and Provisioning Profiles
Confirmation on "Sign in with Apple JS" Web Implementation Compatibility Hello Developers We are trying to implement "Sign in with Apple JS" on our e-commerce website, which is built on a SaaS platform called Ticimax in Turkey. Our platform provider (Ticimax) claims that a web-based implementation of "Sign in with Apple" is not currently possible. They state this is due to "Apple's browser security policies" that prevent consistent and secure support across all major browsers, particularly Safari with its privacy features. Could you please confirm if there are any fundamental security policies or technical restrictions imposed by Apple that would prevent a standard, secure implementation of "Sign in with Apple JS" on a typical e-commerce website? We know many global websites use this feature successfully. We need to know if our provider's claim has a technical basis from Apple's perspective, or if this is a standard implementation challenge that developers are expected to handle (e.g., using pop-ups instead of redirects to comply with ITP). Any official clarification or documentation you can provide on this matter would be greatly appreciated. Thank you.
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317
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Unexpected native popup during auth login/signout flow
We are implementing authentication login in our iOS mobile application, and during the sign-in/sign-out process, a native system popup appears with the following message: "This allows the app and website to share information about you." This popup interrupts the user experience, and we are concerned it may cause confusion for end users and negatively impact the adoption of our login flow. We would like clarification on the following points: What triggers this popup during the authentication process? Are there any recommended configurations or approaches to suppress or avoid this dialog? If the popup cannot be avoided, what best practices are suggested to ensure a clear and seamless user experience? Our objective is to provide a smooth, user-friendly authentication flow without unexpected system interruptions.
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Unable to enable "Sign In with Apple" on Service ID – 501 PATCH Unsupported Request
Hello, I’m trying to set up Sign In with Apple for my Firebase Authentication integration. Steps I followed: Created a Service ID in Apple Developer, e.g. com.example.myapp.signin. Tried to enable Sign In with Apple and configure the Web Authentication Configuration. Web Domain: myapp.firebaseapp.com Return URL: https://myapp.firebaseapp.com/__/auth/handler When I click Save, I get the following error in the browser console and a blank response page: Unsupported Request PATCH to http://developer.apple.com/services-account/v1/bundleIds/XXXXXXXX not supported. Reference #... What I have verified so far: My Apple Developer Program membership is active (paid). My App ID (e.g. com.example.myapp) exists in Identifiers. The App ID has Sign In with Apple capability checked. I need to link the Service ID with this App ID for Firebase web-based auth. Goal: Complete setup of Apple as a sign-in provider in Firebase Authentication. To do this, Apple requires me to add the Firebase return URL above, but the Developer Portal prevents saving with the 501 error. Has anyone else run into this, and is there a workaround (e.g. enabling via Xcode, App Store Connect, or other methods)? Is this a known bug with the Apple Developer Portal? Here is the screenshot of the error: And Response part: Thanks in advance!
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506
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