We use Sign in with Apple. Emails to @privaterelay.appleid.com bounce with "550 5.1.1 <...@send-subdomain>: unauthorized sender" for 4+ days.
Setup:
- Sending via Resend (Amazon SES, eu-west-1)
- From: siparis @ truefriends.com.tr, envelope: send.truefriends.com.tr
- All four Email Sources show green SPF in Certificates, IDs & Profiles:
- truefriends.com.tr (Domain)
- send.truefriends.com.tr (Domain)
- siparis @ truefriends.com.tr (Email)
- *@send.truefriends.com.tr (Email wildcard) — added today, no effect
- Test mail to non-Apple inbox: spf=pass, dkim=pass (d=truefriends.com.tr matches From), dmarc=pass. So full authentication is verified.
Filed Feedback Assistant + Developer Support case 102902232938 — Tier 1 deflected to Feedback. Waiting for engineering response.
Has anyone resolved a case where portal shows green ✓ but Relay still rejects as unauthorized? Internal sync issue?
Hi @hsnzsy,
Has anyone resolved a case where portal shows green ✓ but Relay still rejects as unauthorized? Internal sync issue?
Please verify that the sender domain is properly configured with SPF, DKIM, and DMARC records. To learn more, see below:
Configure private email relay service
https://developer.apple.com/help/account/capabilities/configure-private-email-relay-service/
Communicating using the private email relay service
If you're unable to resolve the issue, please see the following forums post, and reply with your Feedback ID:
Gathering required information for troubleshooting Private Email Relay with Sign in with Apple
https://developer.apple.com/forums/thread/794191
Cheers,
Paris X Pinkney | WWDR | DTS Engineer
