Hello Developers,
I have ran into a problem while sending mail to apple private relay email. We have built a mobile application where user can sign up through apple and they can sign up using hide-my-email feature. Which provides private relay address for us. Now we want to communicate with them using private relay mail address. The technology we are using to send emails are amazon SES, have done SPF, DMIK, DMARC and added domains in apple identity services for mail communication, passed an SPF check as well. But still mail is not getting delivered
what am i doing wrong or apple doesn't support third party apps for sending emails to private relay? Is there any other way to achieve this please let me know
Using the same body as attached in image is working fine for rest emails.
Hi @GeorgeGuan,
Thanks for verifying that the sender domain is properly configured with SPF, DKIM, and DMARC records. For others following along, see below to learn more:
Configure private email relay service
https://developer.apple.com/help/account/capabilities/configure-private-email-relay-service/
Communicating using the private email relay service
Since you've been unable to resolve the issue, please see the following forums post, and reply with your Feedback ID:
Gathering required information for troubleshooting Private Email Relay with Sign in with Apple
https://developer.apple.com/forums/thread/794191
Cheers,
Paris X Pinkney | WWDR | DTS Engineer
