Prioritize user privacy and data security in your app. Discuss best practices for data handling, user consent, and security measures to protect user information.

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Emerging Issue with macOS Tahoe 26.1 – Full Disk Access (FDA) Behaviour
Hello Team, We’ve recently started receiving reports from our customer base (Trellix) regarding issues with Full Disk Access (FDA) for Trellix binaries on macOS devices running Tahoe 26.1 (released on November 3, 2025). The issue occurs when users attempt to add Trellix CLI binaries under FDA to grant the required permissions; the binaries fail to appear under the FDA settings, even after selection. Upon further investigation, this appears to be a macOS 26.1–specific issue and not observed in earlier versions. Similar reports have been noted across various forums, indicating that the issue affects multiple binaries, not just Trellix: Some of the discussions on the same issue I see online. https://developer.apple.com/forums/thread/806187 https://developer.apple.com/forums/thread/806156 https://forum.logik.tv/t/macos-26-1-installation-issue-wait-before-updating/13761 https://www.reddit.com/r/MacOS/comments/1os1ph3/cant_add_anything_to_privacy_security_full_disk/ I have also logged FB21009024 for the same. We would like to understand when we can expect this to be fixed, since the issue persists even in 26.2 Beta and also whether the workaround of dragging and dropping the binaries can still be suggested?
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344
Dec ’25
Why won't my AutoFill Credential Provider show up in the context menu of a generic textfield?
I noticed, that even though my AutoFill Credential Provider Extension works with Safari for both Passwords and Passkeys, it doesn't work in context menus inside arbitrary textfields, meanwhile the same is true for the Apple Passwords app. This is a great hit to AutoFill productivity, as my extension is unable to fill textfields by just going to the context menu and clicking AutoFill > Passwords.. Is this a feature only available to Apple via private APIs, or is this something I can interface with? I checked and the Passwords app does use some undocumented but non-private entitlements: [Key] com.apple.authentication-services.access-credential-identities [Value] [Bool] true I also checked the responsible executable for some hints (AutoFillPanelService) however found nothing that would lead me to believe this is a public extension point. Another idea I had was trying to use a macOS Service for this, however Services in the "General" category won't show up in any context menu, only in the Application's Main Menu.
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143
Dec ’25
Implementing Password AutoFill on macOS — Looking for Guidance
Hi everyone, I'm currently working on a native macOS app (built with SwiftUI) and I'm trying to implement Password AutoFill functionality so users can use their saved credentials from Keychain or third-party password managers. I've gone through Apple's documentation, WWDC sessions, and sample code, but I've noticed that the resources primarily focus on iOS and web implementations. There's very limited guidance specifically for macOS. I've set up: Associated Domains entitlement with the webcredentials: service The apple-app-site-association file on my server TextField with .textContentType(.username) and SecureField with .textContentType(.password) However, I'm still not seeing the expected AutoFill behavior on macOS like I would on iOS. Has anyone successfully implemented Password AutoFill on a native macOS app? Are there any macOS-specific considerations or additional steps required that differ from iOS? Any guidance, sample code, or pointers to documentation I might have missed would be greatly appreciated.
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Dec ’25
Unable to Save Services ID Configuration — “PATCH Not Supported” Error
I’m trying to update the Domains and Redirects section for my Services ID configuration in Apple Developer (for Sign in with Apple). When I add new domains and click Save, nothing happens. In the browser console, I see a network request that fails with: PATCH not supported What I’ve tried so far: Logging out/in and refreshing the page Clearing browser cache and cookies Trying in Safari, Chrome, and incognito mode Verifying domain formatting (HTTPS, no trailing slash, domain is live) The issue persists in all browsers I’ve tested. Request: Is this a known issue with the Developer portal, or is there an alternative method to update my Services ID domains? Any guidance would be appreciated. Thanks,
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178
Aug ’25
appleid.apple.com IPv6 support
Hi, I've been developing an app with a server. I'm hosting the server on an IPv6-ONLY network that's hidden behind the CloudFlare, so it works flawlessly from the clients point of view, but if server needs to access external resources, they need to be accessible over IPv6. As it turns out, appleid.apple.com doesn't support IPv6, and the Sign In with Apple happens with the help of my server. So, I can't sign users in as Apple doesn't support IPv6 traffic on appleid.apple.com. Are there any plans to support IPv6 in the near future, or should I work on the networking setup to enable IPv4 just for the Apple SSO? Or maybe there's a clever workaround I'm missing?
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Jun ’25
Custom Authorization Plugin in Login Flow
What Has Been Implemented Replaced the default loginwindow:login with a custom authorization plugin. The plugin: Performs primary OTP authentication. Displays a custom password prompt. Validates the password using Open Directory (OD) APIs. Next Scenario was handling password change Password change is simulated via: sudo pwpolicy -u robo -setpolicy "newPasswordRequired=1" On next login: Plugin retrieves the old password. OD API returns kODErrorCredentialsPasswordChangeRequired. Triggers a custom change password window to collect and set new password. Issue Observed : After changing password: The user’s login keychain resets. Custom entries under the login keychain are removed. We have tried few solutions Using API, SecKeychainChangePassword(...) Using CLI, security set-keychain-password -o oldpwd -p newpwd ~/Library/Keychains/login.keychain-db These approaches appear to successfully change the keychain password, but: On launching Keychain Access, two password prompts appear, after authentication, Keychain Access window doesn't appear (no app visibility). Question: Is there a reliable way (API or CLI) to reset or update the user’s login keychain password from within the custom authorization plugin, so: The keychain is not reset or lost. Keychain Access works normally post-login. The password update experience is seamless. Thank you for your help and I appreciate your time and consideration
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Jun ’25
identifierForVendor Changing Unexpectedly in Some Cases (App Store Builds)
We’ve noticed an unexpected behavior in our production iOS app where the UIDevice.current.identifierForVendor value occasionally changes, even though: The app is distributed via the App Store (not TestFlight or Xcode builds) We do not switch provisioning profiles or developer accounts No App Clips, App Thinning, or other advanced features are in use There’s no manual reinstall or device reset in the scenarios observed (as per user feedback) Any insights or confirmations would be much appreciated. Thanks!
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190
Apr ’25
Unable to change App Tracking configuration
I have reached out to support and they simply tell me they are unable to help me, first redirecting me to generic Apple support, after following up they provided the explanation that they only handle administrative tasks and to post on the forums. I am unable to change my App Tracking Transparency it provides no real error, though network traffic shows a 409 HTTP response from the backend API when trying to save. Here is a screenshot of the result when trying to save. Does anyone have any suggestions on how to get this resolved? I've commented back to the reviewers and they simply provided help documentation. I have a technical issue and am unable to get anyone to help resolve this.
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Nov ’25
How to Localize Biometric Prompt for SecKeyCreateSignature with Secure Enclave
I'm using Secure Enclave to generate and use a private key like this: let access = SecAccessControlCreateWithFlags(nil, kSecAttrAccessibleWhenUnlockedThisDeviceOnly, [.privateKeyUsage, .biometryAny], nil) let attributes: [String: Any] = [ kSecAttrKeyType as String: kSecAttrKeyTypeECSECPrimeRandom, kSecAttrKeySizeInBits as String: 256, kSecAttrTokenID as String: kSecAttrTokenIDSecureEnclave, kSecAttrAccessControl as String: access as Any, kSecAttrApplicationTag as String: "com.example.key".data(using: .utf8)!, kSecReturnRef as String: true ] let privateKey = SecKeyCreateRandomKey(attributes as CFDictionary, nil) Later, I use this key to sign a message: let signature = SecKeyCreateSignature(privateKey, .ecdsaSignatureMessageX962SHA256, dataToSign as CFData, nil) This prompts for biometric authentication, but shows the default system text. How can I customize or localize the biometric prompt (e.g., title, description, button text) shown during SecKeyCreateSignature? Thanks!
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Apr ’25
Sending email to private.email from transferred app
Goal I want to reply to feedback from customers who signed up using a private.relay account. Problem I am getting this error when sending an email: Reporting-MTA: dns; mailfout.stl.internal X-Postfix-Queue-ID: B87481D0015B X-Postfix-Sender: rfc822; hello@mydomain.com Arrival-Date: Fri, 7 Nov 2025 03:37:29 -0500 (EST) Final-Recipient: rfc822; xxxx@privaterelay.appleid.com Original-Recipient: rfc822;xxxx@privaterelay.appleid.com Action: failed Status: 5.1.1 Remote-MTA: dns; smtp3.privaterelay.appleid.com Diagnostic-Code: smtp; 550 5.1.1 <hello@mydomain.com>: unauthorized sender What have I done? I have configured mydomain.com in the Email Configuration Service inside of apple, as well as the email hello@mydomain.com. Using https://www.mail-tester.com/, I could confirm that the - [SPF] Your server 202.12.124.158 is authorized to use hello@mydomain.com - Your DKIM signature is valid - Your message passed the DMARC test My hunch This app was transferred and the previous owner did not have the email configuration set up. The emails I am writing messages to signed up at that time. Questions: If I rescue the old account and set up the email configuration, would it work? Is there any other tip I could try to apply?
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Nov ’25
Emails sents through relay addresses go to spam
Hello, I’m experiencing an issue with email deliverability when sending messages through Apple’s private email relay service. Our app uses “Sign in with Apple” and sends communication emails to users through relay addresses . Messages are successfully delivered but are consistently being placed in users’ spam or junk folders. Configuration summary: Domain: myapp.example Mail server: OVH SMTP SPF and DKIM: Active and validated Domain and sender registered under “Sign in with Apple for Email Communication” Messages pass SPF and DKIM checks successfully, but emails relayed by Apple’s private service are still being marked as spam. Could anyone confirm if there are additional steps or configurations required to improve deliverability (e.g., DMARC alignment or specific header requirements)? Thank you for your help!
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234
Nov ’25
Mail relay not allowed
Dear Sir or Madam, Thank you for your continued support. My name is Sato from atmos. We are currently working with a vendor to implement Apple Sign In as a login method for our app, but we are encountering some issues and would like to contact you about them. The Apple Sign In functionality itself is almost complete, but during verification, email relay is not permitted by Apple when Apple Sign In is used with a non-public email address, making it impossible to complete email relay verification for users. We have reviewed the settings in “/account/resources/services/configure,” checked your FAQ, and explored all other possible solutions within our scope, but the situation remains unchanged. Would it be possible for your team to confirm the cause of the email relay not being permitted? Thank you for your assistance. atmos Sato Translated with DeepL.com (free version)
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Nov ’25
Migrating Sign in with Apple users for an app transfer
Question detail Dear Apple Developer Technical Support, We are currently following the official Apple documentation “TN3159: Migrating Sign in with Apple users for an app transfer” to carry out a Sign in with Apple user migration after successfully transferring several apps to a new developer account. Here is a summary of our situation: Under the original Apple developer account, we had five apps using Sign in with Apple, grouped under a shared primary app using App Grouping. Recently, we transferred three of these apps to our new Apple developer account via App Store Connect. After the transfer, these three apps are no longer associated with the original primary App ID. We reconfigured individual Services IDs for each app in the new account and enabled Sign in with Apple for each. More than 24 hours have passed since the app transfer was completed. Now we are attempting to follow the migration process to restore user access via the user.migration flow. Specifically, we are using the following script to request an Apple access token: url = "https://appleid.apple.com/auth/token" headers = {"Content-Type": "application/x-www-form-urlencoded"} data = { "grant_type": "client_credentials", "scope": "user.migration", "client_id": "com.game.friends.ios.xxxx", # New Primary ID in the new account "client_secret": "<JWT signed with new p8 key>" } response = requests.post(url, headers=headers, data=data) However, the API response consistently returns: { "error": "invalid_client" } We have verified that the following configurations are correct: The client_secret is generated using the p8 key from the new account, signed with ES256 and correct key_id, team_id, and client_id. The client_id corresponds to the Services ID created in the new account and properly associated with the migrated app. The scope is set to user.migration. The JWT payload contains correct iss, sub, and aud values as per Apple documentation. The app has been fully transferred and reconfigured more than 24 hours ago. Problem Summary & Request for Support: According to Apple’s official documentation: “After an app is transferred, Apple updates the Sign in with Apple configuration in the background. This can take up to 24 hours. During this time, attempts to authenticate users or validate tokens may fail.” However, we are still consistently receiving invalid_client errors after the 24-hour waiting period. We suspect one of the following issues: The transferred apps may still be partially associated with the original App Grouping or primary App ID. Some Sign in with Apple configuration in Apple’s backend may not have been fully updated after the transfer. Or the Services ID is not yet fully operational for the transferred apps in the new account. We kindly request your assistance to: Verify whether the transferred apps have been completely detached from the original App Grouping and primary App ID. Confirm whether the new Services IDs under the new account are fully functional and eligible for Sign in with Apple with user.migration scope. Help identify any remaining configuration or migration issues that may cause the invalid_client error. If necessary, assist in manually ungrouping or clearing any residual App Grouping relationships affecting the new environment. We have also generated and retained the original transfer_sub identifiers and are fully prepared to complete the sub mapping once the user.migration flow becomes functional. Thank you very much for your time and support!
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Nov ’25
Private Relay emails bounced as 'Unauthorized Sender'
Private relay emails are not being delivered, even though we've followed the guidance here, https://developer.apple.com/help/account/capabilities/configure-private-email-relay-service/ iCloud, gmail etc. get delivered fine but as soon as its a private relay email address they get bounced as unauthorized sender. We've tried a couple of domains but here I'll document test.x.domain.com We have registered domains (test.x.domain.com), also the sender communication emails just to be safe (noreply at test.x.domain.com). Passed SPF Authentication, DKIM Authentication. ESP account shows as all green checks in mailgun. Is there any way to track down what the actual rejection reason is? { "@timestamp": "2025-08-20T14:30:59.801Z", "account": { "id": "6425b45fb2fd1e28f4e0110a" }, "delivery-status": { "attempt-no": 1, "bounce-type": "soft", "certificate-verified": true, "code": 550, "enhanced-code": "5.1.1", "first-delivery-attempt-seconds": 0.014, "message": "5.1.1 <bounce+b53c9e.27949-6qj4xaisn4k=privaterelay.appleid.com@test.x.domain.com>: unauthorized sender", "mx-host": "smtp3.privaterelay.appleid.com", "session-seconds": 1.7229999999999999, "tls": true }, "domain": { "name": "test.x.domain.com" }, "envelope": { "sender": "noreply@test.x.domain.com", "sending-ip": "111.22.101.215", "targets": "6qj4xaisn4k@privaterelay.appleid.com", "transport": "smtp" }, "event": "failed", "flags": { "is-authenticated": true, "is-delayed-bounce": false, "is-routed": false, "is-system-test": false, "is-test-mode": false }, "id": "1gtVBeZYQ0yO1SzipVP99Q", "log-level": "error", "message": { "headers": { "from": "\"Test Mail\" <noreply@test.x.domain.com>", "message-id": "20250820143058.7cac292cf03993f2@test.x.domain.com", "subject": "Test Mail", "to": "6qj4xaisn4k@privaterelay.appleid.com" }, "size": 22854 }, "primary-dkim": "s1._domainkey.test.x.domain.com", "reason": "generic", "recipient": "6qj4xaisn4k@privaterelay.appleid.com", "recipient-domain": "privaterelay.appleid.com", "recipient-provider": "Apple", "severity": "permanent", "storage": { "env": "production", "key": "BAABAgFDX5nmZ7fqxxxxxxZNzEVxPmZ8_YQ", "region": "europe-west1", "url": [ "https://storage-europe-west1.api.mailgun.net/v3/domains/test.x.domain.com/messages/BAABAgFDXxxxxxxxxxxxxxNzEVxPmZ8_YQ" ] }, "user-variables": {} }
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Nov ’25
[App Attest] DNS resolution failure for attest.apple.com / development.apple.com
Hello, We are working on integrating app integrity verification into our service application, following Apple's App Attest and DeviceCheck guide. Our server issues a challenge to the client, which then sends the challenge, attestation, and keyId in CBOR format to Apple's App Attest server for verification. However, we are unable to reach both https://attest.apple.com and https://attest.development.apple.com due to network issues. These attempts have been made from both our internal corporate network and mobile hotspot environments. Despite adjusting DNS settings and other configurations, the issue persists. Are there alternative methods or solutions to address this problem? Any recommended network configurations or guidelines to successfully connect to Apple's App Attest servers would be greatly appreciated. Thank you.
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May ’25
Permission requirements for LAContext's canEvaluatePolicy
Hi, I am developing an app that checks if biometric authentication capabilities (Face ID and Touch ID) are available on a device. I have a few questions: Do I need to include a privacy string in my app to use the LAContext's canEvaluatePolicy function? This function checks if biometric authentication is available on the device, but does not actually trigger the authentication. From my testing, it seems like a privacy declaration is only required when using LAContext's evaluatePolicy function, which would trigger the biometric authentication. Can you confirm if this is the expected behavior across all iOS versions and iPhone models? When exactly does the biometric authentication permission pop-up appear for users - is it when calling canEvaluatePolicy or evaluatePolicy? I want to ensure my users have a seamless experience. Please let me know if you have any insights on these questions. I want to make sure I'm handling the biometric authentication functionality correctly in my app. Thank you!
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Jun ’25
Call log
I read online that there is no way to extract the call log from an iPhone. I want to develop an app to help people remember to call their mom, and if they did, the "nagging" would disappear automatically. I'm looking for any workaround to know when a user called someone, without having them log it manually.
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Dec ’25
App Transfer and User Migration - Questions on Apple Sign-In Token Behavior and Testing Process
Hi Apple Developer Community, We have carefully reviewed the documentation on App Transfer and User Migration, but we still have a few unresolved questions regarding Apple Sign-In token behavior and testing strategies. Would appreciate any guidance! Token Behavior for Pre-Transfer App Versions After the app transfer: If a user logs in via an existing pre-transfer version of the app (published under Team A before transfer), will the Apple Sign-In token’s sub (or private email) switch to new value tie to Team B, or unchanged? This is critical for our user migration plan. Preserving sub Across Transfers (Internal Team Transfer) Since our app-transfer is an internal transfer (no change in app ownership outside our organization), is there a way to retain the original sub value(or private email) for users after the transfer? We are concerned that Apple Sign-In errors during the app transfer process may negatively impact user experience. Testing the Transfer Process Safely We’d like to simulate the app transfer and user migration process in a sandbox/test environment before executing it in production. Is there a way to test app transfers without affecting live users? (e.g., a staging mode for transfers) Thank you for your expertise! Any insights would be invaluable.
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365
Nov ’25
Users Not Receiving Emails via Apple Private Relay
Hello. Some of my users are signing in using "Sign in with Apple" and choosing the "Hide My Email" option. As expected, Apple generates a private relay email address. However, emails that we send to these addresses are not being delivered — the users report that they are not receiving anything. We’ve configured our email sending domains in the Apple Developer portal, and all domains have been successfully verified with SPF records marked as OK. Our system is sending the emails as usual, and we're not receiving any bounce-back or error messages. Everything looks fine on our end. Is there something specific we need to configure to ensure emails sent to privaterelay.appleid.com addresses are delivered correctly? Are there any known limitations or additional requirements for using Apple's private relay service? Thank you!
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Nov ’25
Emerging Issue with macOS Tahoe 26.1 – Full Disk Access (FDA) Behaviour
Hello Team, We’ve recently started receiving reports from our customer base (Trellix) regarding issues with Full Disk Access (FDA) for Trellix binaries on macOS devices running Tahoe 26.1 (released on November 3, 2025). The issue occurs when users attempt to add Trellix CLI binaries under FDA to grant the required permissions; the binaries fail to appear under the FDA settings, even after selection. Upon further investigation, this appears to be a macOS 26.1–specific issue and not observed in earlier versions. Similar reports have been noted across various forums, indicating that the issue affects multiple binaries, not just Trellix: Some of the discussions on the same issue I see online. https://developer.apple.com/forums/thread/806187 https://developer.apple.com/forums/thread/806156 https://forum.logik.tv/t/macos-26-1-installation-issue-wait-before-updating/13761 https://www.reddit.com/r/MacOS/comments/1os1ph3/cant_add_anything_to_privacy_security_full_disk/ I have also logged FB21009024 for the same. We would like to understand when we can expect this to be fixed, since the issue persists even in 26.2 Beta and also whether the workaround of dragging and dropping the binaries can still be suggested?
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344
Activity
Dec ’25
Why won't my AutoFill Credential Provider show up in the context menu of a generic textfield?
I noticed, that even though my AutoFill Credential Provider Extension works with Safari for both Passwords and Passkeys, it doesn't work in context menus inside arbitrary textfields, meanwhile the same is true for the Apple Passwords app. This is a great hit to AutoFill productivity, as my extension is unable to fill textfields by just going to the context menu and clicking AutoFill > Passwords.. Is this a feature only available to Apple via private APIs, or is this something I can interface with? I checked and the Passwords app does use some undocumented but non-private entitlements: [Key] com.apple.authentication-services.access-credential-identities [Value] [Bool] true I also checked the responsible executable for some hints (AutoFillPanelService) however found nothing that would lead me to believe this is a public extension point. Another idea I had was trying to use a macOS Service for this, however Services in the "General" category won't show up in any context menu, only in the Application's Main Menu.
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143
Activity
Dec ’25
Implementing Password AutoFill on macOS — Looking for Guidance
Hi everyone, I'm currently working on a native macOS app (built with SwiftUI) and I'm trying to implement Password AutoFill functionality so users can use their saved credentials from Keychain or third-party password managers. I've gone through Apple's documentation, WWDC sessions, and sample code, but I've noticed that the resources primarily focus on iOS and web implementations. There's very limited guidance specifically for macOS. I've set up: Associated Domains entitlement with the webcredentials: service The apple-app-site-association file on my server TextField with .textContentType(.username) and SecureField with .textContentType(.password) However, I'm still not seeing the expected AutoFill behavior on macOS like I would on iOS. Has anyone successfully implemented Password AutoFill on a native macOS app? Are there any macOS-specific considerations or additional steps required that differ from iOS? Any guidance, sample code, or pointers to documentation I might have missed would be greatly appreciated.
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2
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424
Activity
Dec ’25
Unable to Save Services ID Configuration — “PATCH Not Supported” Error
I’m trying to update the Domains and Redirects section for my Services ID configuration in Apple Developer (for Sign in with Apple). When I add new domains and click Save, nothing happens. In the browser console, I see a network request that fails with: PATCH not supported What I’ve tried so far: Logging out/in and refreshing the page Clearing browser cache and cookies Trying in Safari, Chrome, and incognito mode Verifying domain formatting (HTTPS, no trailing slash, domain is live) The issue persists in all browsers I’ve tested. Request: Is this a known issue with the Developer portal, or is there an alternative method to update my Services ID domains? Any guidance would be appreciated. Thanks,
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178
Activity
Aug ’25
appleid.apple.com IPv6 support
Hi, I've been developing an app with a server. I'm hosting the server on an IPv6-ONLY network that's hidden behind the CloudFlare, so it works flawlessly from the clients point of view, but if server needs to access external resources, they need to be accessible over IPv6. As it turns out, appleid.apple.com doesn't support IPv6, and the Sign In with Apple happens with the help of my server. So, I can't sign users in as Apple doesn't support IPv6 traffic on appleid.apple.com. Are there any plans to support IPv6 in the near future, or should I work on the networking setup to enable IPv4 just for the Apple SSO? Or maybe there's a clever workaround I'm missing?
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295
Activity
Jun ’25
Custom Authorization Plugin in Login Flow
What Has Been Implemented Replaced the default loginwindow:login with a custom authorization plugin. The plugin: Performs primary OTP authentication. Displays a custom password prompt. Validates the password using Open Directory (OD) APIs. Next Scenario was handling password change Password change is simulated via: sudo pwpolicy -u robo -setpolicy "newPasswordRequired=1" On next login: Plugin retrieves the old password. OD API returns kODErrorCredentialsPasswordChangeRequired. Triggers a custom change password window to collect and set new password. Issue Observed : After changing password: The user’s login keychain resets. Custom entries under the login keychain are removed. We have tried few solutions Using API, SecKeychainChangePassword(...) Using CLI, security set-keychain-password -o oldpwd -p newpwd ~/Library/Keychains/login.keychain-db These approaches appear to successfully change the keychain password, but: On launching Keychain Access, two password prompts appear, after authentication, Keychain Access window doesn't appear (no app visibility). Question: Is there a reliable way (API or CLI) to reset or update the user’s login keychain password from within the custom authorization plugin, so: The keychain is not reset or lost. Keychain Access works normally post-login. The password update experience is seamless. Thank you for your help and I appreciate your time and consideration
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328
Activity
Jun ’25
identifierForVendor Changing Unexpectedly in Some Cases (App Store Builds)
We’ve noticed an unexpected behavior in our production iOS app where the UIDevice.current.identifierForVendor value occasionally changes, even though: The app is distributed via the App Store (not TestFlight or Xcode builds) We do not switch provisioning profiles or developer accounts No App Clips, App Thinning, or other advanced features are in use There’s no manual reinstall or device reset in the scenarios observed (as per user feedback) Any insights or confirmations would be much appreciated. Thanks!
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190
Activity
Apr ’25
Unable to change App Tracking configuration
I have reached out to support and they simply tell me they are unable to help me, first redirecting me to generic Apple support, after following up they provided the explanation that they only handle administrative tasks and to post on the forums. I am unable to change my App Tracking Transparency it provides no real error, though network traffic shows a 409 HTTP response from the backend API when trying to save. Here is a screenshot of the result when trying to save. Does anyone have any suggestions on how to get this resolved? I've commented back to the reviewers and they simply provided help documentation. I have a technical issue and am unable to get anyone to help resolve this.
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2
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371
Activity
Nov ’25
How to Localize Biometric Prompt for SecKeyCreateSignature with Secure Enclave
I'm using Secure Enclave to generate and use a private key like this: let access = SecAccessControlCreateWithFlags(nil, kSecAttrAccessibleWhenUnlockedThisDeviceOnly, [.privateKeyUsage, .biometryAny], nil) let attributes: [String: Any] = [ kSecAttrKeyType as String: kSecAttrKeyTypeECSECPrimeRandom, kSecAttrKeySizeInBits as String: 256, kSecAttrTokenID as String: kSecAttrTokenIDSecureEnclave, kSecAttrAccessControl as String: access as Any, kSecAttrApplicationTag as String: "com.example.key".data(using: .utf8)!, kSecReturnRef as String: true ] let privateKey = SecKeyCreateRandomKey(attributes as CFDictionary, nil) Later, I use this key to sign a message: let signature = SecKeyCreateSignature(privateKey, .ecdsaSignatureMessageX962SHA256, dataToSign as CFData, nil) This prompts for biometric authentication, but shows the default system text. How can I customize or localize the biometric prompt (e.g., title, description, button text) shown during SecKeyCreateSignature? Thanks!
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120
Activity
Apr ’25
Sending email to private.email from transferred app
Goal I want to reply to feedback from customers who signed up using a private.relay account. Problem I am getting this error when sending an email: Reporting-MTA: dns; mailfout.stl.internal X-Postfix-Queue-ID: B87481D0015B X-Postfix-Sender: rfc822; hello@mydomain.com Arrival-Date: Fri, 7 Nov 2025 03:37:29 -0500 (EST) Final-Recipient: rfc822; xxxx@privaterelay.appleid.com Original-Recipient: rfc822;xxxx@privaterelay.appleid.com Action: failed Status: 5.1.1 Remote-MTA: dns; smtp3.privaterelay.appleid.com Diagnostic-Code: smtp; 550 5.1.1 <hello@mydomain.com>: unauthorized sender What have I done? I have configured mydomain.com in the Email Configuration Service inside of apple, as well as the email hello@mydomain.com. Using https://www.mail-tester.com/, I could confirm that the - [SPF] Your server 202.12.124.158 is authorized to use hello@mydomain.com - Your DKIM signature is valid - Your message passed the DMARC test My hunch This app was transferred and the previous owner did not have the email configuration set up. The emails I am writing messages to signed up at that time. Questions: If I rescue the old account and set up the email configuration, would it work? Is there any other tip I could try to apply?
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1
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0
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144
Activity
Nov ’25
Emails sents through relay addresses go to spam
Hello, I’m experiencing an issue with email deliverability when sending messages through Apple’s private email relay service. Our app uses “Sign in with Apple” and sends communication emails to users through relay addresses . Messages are successfully delivered but are consistently being placed in users’ spam or junk folders. Configuration summary: Domain: myapp.example Mail server: OVH SMTP SPF and DKIM: Active and validated Domain and sender registered under “Sign in with Apple for Email Communication” Messages pass SPF and DKIM checks successfully, but emails relayed by Apple’s private service are still being marked as spam. Could anyone confirm if there are additional steps or configurations required to improve deliverability (e.g., DMARC alignment or specific header requirements)? Thank you for your help!
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1
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0
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234
Activity
Nov ’25
Mail relay not allowed
Dear Sir or Madam, Thank you for your continued support. My name is Sato from atmos. We are currently working with a vendor to implement Apple Sign In as a login method for our app, but we are encountering some issues and would like to contact you about them. The Apple Sign In functionality itself is almost complete, but during verification, email relay is not permitted by Apple when Apple Sign In is used with a non-public email address, making it impossible to complete email relay verification for users. We have reviewed the settings in “/account/resources/services/configure,” checked your FAQ, and explored all other possible solutions within our scope, but the situation remains unchanged. Would it be possible for your team to confirm the cause of the email relay not being permitted? Thank you for your assistance. atmos Sato Translated with DeepL.com (free version)
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1
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0
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191
Activity
Nov ’25
Migrating Sign in with Apple users for an app transfer
Question detail Dear Apple Developer Technical Support, We are currently following the official Apple documentation “TN3159: Migrating Sign in with Apple users for an app transfer” to carry out a Sign in with Apple user migration after successfully transferring several apps to a new developer account. Here is a summary of our situation: Under the original Apple developer account, we had five apps using Sign in with Apple, grouped under a shared primary app using App Grouping. Recently, we transferred three of these apps to our new Apple developer account via App Store Connect. After the transfer, these three apps are no longer associated with the original primary App ID. We reconfigured individual Services IDs for each app in the new account and enabled Sign in with Apple for each. More than 24 hours have passed since the app transfer was completed. Now we are attempting to follow the migration process to restore user access via the user.migration flow. Specifically, we are using the following script to request an Apple access token: url = "https://appleid.apple.com/auth/token" headers = {"Content-Type": "application/x-www-form-urlencoded"} data = { "grant_type": "client_credentials", "scope": "user.migration", "client_id": "com.game.friends.ios.xxxx", # New Primary ID in the new account "client_secret": "<JWT signed with new p8 key>" } response = requests.post(url, headers=headers, data=data) However, the API response consistently returns: { "error": "invalid_client" } We have verified that the following configurations are correct: The client_secret is generated using the p8 key from the new account, signed with ES256 and correct key_id, team_id, and client_id. The client_id corresponds to the Services ID created in the new account and properly associated with the migrated app. The scope is set to user.migration. The JWT payload contains correct iss, sub, and aud values as per Apple documentation. The app has been fully transferred and reconfigured more than 24 hours ago. Problem Summary & Request for Support: According to Apple’s official documentation: “After an app is transferred, Apple updates the Sign in with Apple configuration in the background. This can take up to 24 hours. During this time, attempts to authenticate users or validate tokens may fail.” However, we are still consistently receiving invalid_client errors after the 24-hour waiting period. We suspect one of the following issues: The transferred apps may still be partially associated with the original App Grouping or primary App ID. Some Sign in with Apple configuration in Apple’s backend may not have been fully updated after the transfer. Or the Services ID is not yet fully operational for the transferred apps in the new account. We kindly request your assistance to: Verify whether the transferred apps have been completely detached from the original App Grouping and primary App ID. Confirm whether the new Services IDs under the new account are fully functional and eligible for Sign in with Apple with user.migration scope. Help identify any remaining configuration or migration issues that may cause the invalid_client error. If necessary, assist in manually ungrouping or clearing any residual App Grouping relationships affecting the new environment. We have also generated and retained the original transfer_sub identifiers and are fully prepared to complete the sub mapping once the user.migration flow becomes functional. Thank you very much for your time and support!
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2
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0
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572
Activity
Nov ’25
Private Relay emails bounced as 'Unauthorized Sender'
Private relay emails are not being delivered, even though we've followed the guidance here, https://developer.apple.com/help/account/capabilities/configure-private-email-relay-service/ iCloud, gmail etc. get delivered fine but as soon as its a private relay email address they get bounced as unauthorized sender. We've tried a couple of domains but here I'll document test.x.domain.com We have registered domains (test.x.domain.com), also the sender communication emails just to be safe (noreply at test.x.domain.com). Passed SPF Authentication, DKIM Authentication. ESP account shows as all green checks in mailgun. Is there any way to track down what the actual rejection reason is? { "@timestamp": "2025-08-20T14:30:59.801Z", "account": { "id": "6425b45fb2fd1e28f4e0110a" }, "delivery-status": { "attempt-no": 1, "bounce-type": "soft", "certificate-verified": true, "code": 550, "enhanced-code": "5.1.1", "first-delivery-attempt-seconds": 0.014, "message": "5.1.1 <bounce+b53c9e.27949-6qj4xaisn4k=privaterelay.appleid.com@test.x.domain.com>: unauthorized sender", "mx-host": "smtp3.privaterelay.appleid.com", "session-seconds": 1.7229999999999999, "tls": true }, "domain": { "name": "test.x.domain.com" }, "envelope": { "sender": "noreply@test.x.domain.com", "sending-ip": "111.22.101.215", "targets": "6qj4xaisn4k@privaterelay.appleid.com", "transport": "smtp" }, "event": "failed", "flags": { "is-authenticated": true, "is-delayed-bounce": false, "is-routed": false, "is-system-test": false, "is-test-mode": false }, "id": "1gtVBeZYQ0yO1SzipVP99Q", "log-level": "error", "message": { "headers": { "from": "\"Test Mail\" <noreply@test.x.domain.com>", "message-id": "20250820143058.7cac292cf03993f2@test.x.domain.com", "subject": "Test Mail", "to": "6qj4xaisn4k@privaterelay.appleid.com" }, "size": 22854 }, "primary-dkim": "s1._domainkey.test.x.domain.com", "reason": "generic", "recipient": "6qj4xaisn4k@privaterelay.appleid.com", "recipient-domain": "privaterelay.appleid.com", "recipient-provider": "Apple", "severity": "permanent", "storage": { "env": "production", "key": "BAABAgFDX5nmZ7fqxxxxxxZNzEVxPmZ8_YQ", "region": "europe-west1", "url": [ "https://storage-europe-west1.api.mailgun.net/v3/domains/test.x.domain.com/messages/BAABAgFDXxxxxxxxxxxxxxNzEVxPmZ8_YQ" ] }, "user-variables": {} }
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2
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0
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836
Activity
Nov ’25
[App Attest] DNS resolution failure for attest.apple.com / development.apple.com
Hello, We are working on integrating app integrity verification into our service application, following Apple's App Attest and DeviceCheck guide. Our server issues a challenge to the client, which then sends the challenge, attestation, and keyId in CBOR format to Apple's App Attest server for verification. However, we are unable to reach both https://attest.apple.com and https://attest.development.apple.com due to network issues. These attempts have been made from both our internal corporate network and mobile hotspot environments. Despite adjusting DNS settings and other configurations, the issue persists. Are there alternative methods or solutions to address this problem? Any recommended network configurations or guidelines to successfully connect to Apple's App Attest servers would be greatly appreciated. Thank you.
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2
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0
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172
Activity
May ’25
Is there any public API apple provides to detect Lockdown Mode in iOS 16?
Hi, I was testing the lockdown mode in iOS 16 and would like to know whether we can detect the lockdown mode status using any public API that Apple provides. I really appreciate any help you can provide.
Replies
8
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0
Views
2.8k
Activity
Jun ’25
Permission requirements for LAContext's canEvaluatePolicy
Hi, I am developing an app that checks if biometric authentication capabilities (Face ID and Touch ID) are available on a device. I have a few questions: Do I need to include a privacy string in my app to use the LAContext's canEvaluatePolicy function? This function checks if biometric authentication is available on the device, but does not actually trigger the authentication. From my testing, it seems like a privacy declaration is only required when using LAContext's evaluatePolicy function, which would trigger the biometric authentication. Can you confirm if this is the expected behavior across all iOS versions and iPhone models? When exactly does the biometric authentication permission pop-up appear for users - is it when calling canEvaluatePolicy or evaluatePolicy? I want to ensure my users have a seamless experience. Please let me know if you have any insights on these questions. I want to make sure I'm handling the biometric authentication functionality correctly in my app. Thank you!
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2
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0
Views
169
Activity
Jun ’25
Call log
I read online that there is no way to extract the call log from an iPhone. I want to develop an app to help people remember to call their mom, and if they did, the "nagging" would disappear automatically. I'm looking for any workaround to know when a user called someone, without having them log it manually.
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1
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0
Views
445
Activity
Dec ’25
App Transfer and User Migration - Questions on Apple Sign-In Token Behavior and Testing Process
Hi Apple Developer Community, We have carefully reviewed the documentation on App Transfer and User Migration, but we still have a few unresolved questions regarding Apple Sign-In token behavior and testing strategies. Would appreciate any guidance! Token Behavior for Pre-Transfer App Versions After the app transfer: If a user logs in via an existing pre-transfer version of the app (published under Team A before transfer), will the Apple Sign-In token’s sub (or private email) switch to new value tie to Team B, or unchanged? This is critical for our user migration plan. Preserving sub Across Transfers (Internal Team Transfer) Since our app-transfer is an internal transfer (no change in app ownership outside our organization), is there a way to retain the original sub value(or private email) for users after the transfer? We are concerned that Apple Sign-In errors during the app transfer process may negatively impact user experience. Testing the Transfer Process Safely We’d like to simulate the app transfer and user migration process in a sandbox/test environment before executing it in production. Is there a way to test app transfers without affecting live users? (e.g., a staging mode for transfers) Thank you for your expertise! Any insights would be invaluable.
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1
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0
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365
Activity
Nov ’25
Users Not Receiving Emails via Apple Private Relay
Hello. Some of my users are signing in using "Sign in with Apple" and choosing the "Hide My Email" option. As expected, Apple generates a private relay email address. However, emails that we send to these addresses are not being delivered — the users report that they are not receiving anything. We’ve configured our email sending domains in the Apple Developer portal, and all domains have been successfully verified with SPF records marked as OK. Our system is sending the emails as usual, and we're not receiving any bounce-back or error messages. Everything looks fine on our end. Is there something specific we need to configure to ensure emails sent to privaterelay.appleid.com addresses are delivered correctly? Are there any known limitations or additional requirements for using Apple's private relay service? Thank you!
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1
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0
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424
Activity
Nov ’25