Here on the forums I see a lot of reports like this: According to App Store Connect, I’m an Admin member of a team, but I can’t access the Certificates, Identifiers, and Profiles section of the Developer website for that team. There’s one really common reason for this, namely that this is an Individual team. This is clearly documented in Developer Account Help > Access > Roles and access, which says: If you’re enrolled as an individual and add users in App Store Connect, users receive access only to your content in App Store Connect and are not considered part of your team in the Apple Developer Program. So, if App Store Connect indicates that you’re a team Admin but you can’t access Certificates, Identifiers, and Profiles, it’s critical that you check that this is not an Individual team. To do this: Log on to Developer > Account. Select the correct team at the top right. Scroll down to the “Membership details” section. Look at the “Enrolled as” field. If it says “Individual”, then only the team’s Account Holder can access Certificates, Identifiers, and Profiles. OTOH, if it says something else, like “Organization” or “Enterprise”, then see below. If you’re working for someone else who only has an Individual team, I recommend that you encourage them to update to an Organization team. For advice on how to do that, see Developer Account Help > Membership > Updating your account information > Updating an individual membership to an organization membership. If you can’t access Certificates, Identifiers, and Profiles and you’re absolutely sure that this is not an Individual team, I recommend that you seek formal assistance via Apple > Developer > Contact Us. Share and Enjoy — Quinn “The Eskimo!” @ Developer Technical Support @ Apple let myEmail = "eskimo" + "1" + "@" + "apple.com"

Would anyone help why my account got terminated. I checked my app & it had simple text pricing typo should not be grounds for account termination. Even i made a typo in iap price the price of product on apple server was correct & when user try to buy item the correct price is loaded from apple sever. If this was the reason for the decision, I would like the opportunity to correct the issue rather than face such a severe penalty. "This letter serves as notice of termination of the Apple Developer Program License Agreement (the “ADP Agreement”) and the Apple Developer Agreement (the “Developer Agreement”) between you and Apple effective immediately. Pursuant to Section 3.2(f) of the ADP Agreement, you agreed that you would not “commit any act intended to interfere with any of the Apple Software or Services, the intent of this Agreement, or Apple’s business practices including, but not limited to, taking actions that may hinder the performance or intended use of the App Store, Custom App Distribution, TestFlight, Xcode Cloud, Ad Hoc distribution, or the Program …” Apple has good reason to believe that you violated this Section due to documented indications of fraudulent conduct associated with your account. Apple is exercising its right to terminate your status as an Apple developer pursuant to the Apple Developer Agreement and is terminating you under the ADP Agreement for dishonest and fraudulent acts relating to that agreement. We would like to remind you of your obligations with regard to all software and other confidential information that you obtained from Apple as an Apple developer and under the ADP Agreement. You must promptly cease all use of and destroy such materials and comply with all the other termination obligations set forth in Section 11.3 of the ADP Agreement and Section 10 of the Apple Developer Agreement. If applicable, no further payments will be made to you pursuant to Section 7.1 of the Paid Applications agreement (Schedules 2 and 3 to the ADP Agreement). This letter is not intended to be a complete statement of the facts regarding this matter, and nothing in this letter should be construed as a waiver of any rights or remedies Apple may have, all of which are hereby reserved. Finally, please note that we will deny your reapplication to the Apple Developer Program for at least a year considering the nature of your acts. If you want to file an official complaint pursuant to an applicable Platform Regulation in your country or region you may Contact Us."

Hello, I’m hoping someone from the community can give me some guidance. I submitted payment for my Developer Program enrollment on May 19. I began following up with support on May 21 and stayed in contact until May 27, during which I received messages saying the order was under review and that I should not retry the payment until the review was complete. Since then, I haven’t received any updates, despite repeated follow-ups. I’ve asked about the status, whether the payment failed, and whether any corrections are needed, but I haven’t received any reply. At this point, I’m not sure: If anyone else has faced this kind of delay or silence? Whether I should just retry the payment? If the problem could be caused by using a company credit card under a different name than mine? Whether I will be contacted even if the order is canceled? The lack of communication is really blocking my work. I’d appreciate any advice from others who’ve gone through this or guidance from someone at Apple who can escalate the case. Thanks in advance.

Hello All, I am trying to generate APNs certificate but no luck. Please guide me how to generate it. Thanks

Hello, I’m facing an issue with my developer account enrollment and would appreciate your guidance. I created an account and gave access to my developer to assist with the process. After I completed the payment, I didn’t proceed with enrollment immediately. Later, my developer attempted to enroll on my behalf, but he mistakenly submitted his own personal information instead of mine. Now, whenever we try to enroll, we keep encountering errors. I believe this is due to the incorrect identity information that was submitted earlier. I would like to update the enrollment details with my correct personal information so I can complete the process properly. However, I’m unable to find an option to edit or reset the information already submitted. My questions are: How can I change the identity information that was previously submitted? Is it possible to reset the enrollment process so I can start fresh with my correct details? Do you require any proof of identity or documentation to assist with this change? I’m willing to provide them if needed. Thank you for your help. Best regards,

Beginning yesterday and still continuing when I go to log into my developer account (both iOS and OS X) I am presented with a new Terms and Agreement page. The agreement is not displayed, I am unable to download the PDF and when I check the Agree box then Submit it returns me to the same page. I am unable to contact support as all of the links are invalid or I get kept being sent back tot eh Terms & Agreement page.How do I get out of this black hole?

I have been trying to enrol for an apple developer program for more than 2 weeks now. The goal is to enrol as a company. We got a DUNS number and everything. 1st attempt: With a new appleid account based on a company address, done through a browser. Payment details submitted, got thank you page, a week later nothing... Apple support suggests doing this on the app. 2nd attempt: WIthdrew application, used a mobile device and logon with the new appleid on the device. Downloaded apple developer app. Logged on the app with the same apple id. App asked me to take pictures of my id card, failed to submit with message "Unable to send information - Your information could not be sent due to a connection error" Googled the above saw 100s of people facing the same issue, apple developer forum is flooded with people that are stuck to either the first or the second scenario. 3rd attempt: Used my existing personal appleid to create an account. Again either stuck on 1st or 2nd scenario 4rd attempt: Created a brand new apple id with a new email address. Again stuck in either the first or second scenario. Dear Apple, why are you making this so complicated? Apple support, can we get some individual support here and not just the canned replies? Enrolment IDs and case numbers available upon request. Many thanks.

I am trying to create an AppId to support Sign in with Apple from my web app. This capability is not availability. An AI query suggests that this is not supported with an Enterprise account, though I cannot find any links/information to support this. Is this a known issue?

iPhone X model telefonum iOS 18 güncellemesi gelmedi Beta programlarıda calışmıyor yardımcı olurmusunuz

Unable to add a user on my app store connect. I get "This field is invalid" error each time. I have tried with a variety of different emails, same error.

Developer Tools & ServicesHello, I’m trying to enroll in the Apple Developer Program as an individual, but I’ve run into repeated issues and haven’t received any response or confirmation. Here’s what I’ve tried: I created a new Apple ID with my real name (first and last name). Enabled two-factor authentication. Verified that my billing and shipping addresses are complete. Tried enrolling both from the web and from the Apple Developer app on an iPhone. Used multiple valid credit and debit cards (Visa and Mastercard). Waited over 48 hours for confirmation or email—still nothing. No charges appear on my bank account either. I submitted a support request via the official Developer Support page but haven’t received any reply. I’m located in TUNISIA, and my Apple ID region matches my billing info and card. At this point, I’m unsure what’s going wrong or if my enrollment is blocked. Has anyone else faced this issue? Any advice on how to proceed or get a response from Apple? Thank you in advance. Best regards

Hello, I represent a registered business operating under a developer account that has always followed Apple’s guidelines, complied fully with review requests, and submitted documentation whenever asked. We have never knowingly violated any policy, and we categorically deny any dishonest or fraudulent behavior. Last week, our developer account was suddenly terminated without any prior warning or opportunity to address concerns. The message provided no specific reason, no actionable details, and no path to resolution. This has left us completely locked out — unable to appeal through standard channels, and unable to contact anyone directly. It’s shocking, disorienting, and devastating to a legitimate business with employees, users, and operations depending on this platform. To make matters worse, this is not the first time. A previous termination notice was sent weeks ago and then — after we submitted a respectful and professional appeal — Apple quietly reversed the decision overnight, without any explanation or follow-up. We were left to assume it was a mistake. We had hoped that incident was rare and behind us. Now it’s happening again, without explanation, and without a human conversation. We are losing money and users every day, and we’re still in the dark about what Apple believes we did wrong — because no one has told us. We submitted a support ticket (ID: 102590329012), but have received no reply. We are committed to transparency, and we’re ready to provide any information needed. But we need someone to acknowledge this issue and help us find a path forward. If anyone has experienced something similar or knows of escalation methods that worked, please share. We’re doing everything we can to resolve this respectfully — but we are shocked and deeply concerned. Thank you.

I'm using RevenueCat in a Flutter app to manage in-app subscriptions. On iOS, the subscription products load and display correctly when running in debug mode on a real device. However, when I upload the app to TestFlight, the products fail to load — I get an empty list or no products shown at all.

post update to beta latest update, call app crashes and unable to view, check who called and unable to save contacts. It crashes as I try to open this. It’s becoming a problem now as unable to make call. Already tried settings reset, reboot. Can you provide a solution please?

Hello Developers, On ios device i recently installed Teams, Instagram and facebook apps.When i change the device language/locale appname remains same i.e in english. All three apps i m able to search with it japanese translation like Teams ->チーム, Instagram->インスタグラム, Facebook ->フェイスブック when device locale in english or japanese.How can i achieve this?.Any suggestion up will be helpful.

I made a developer account. I uploaded a photo id, it notified me that it will take 2 business days to get verified, but it has been already 2 weeks. What to do?

We've observed two refund cases where we only received REFUND notifications without the expected CONSUMPTION_REQUEST notifications. Both cases came from the same user account. According to documentation, we should first receive CONSUMPTION_REQUEST before any REFUND notification. Has anyone encountered similar selective missing notifications? Could this be user-specific or related to particular refund circumstances? Environment: Production environment Valid server notifications setup (other notifications work fine) Only these two cases from same user showed this behavior

I paid for an Apple Developer membership, but can only sign 3 apps and restricted to 7 day certificates. I don't even seem to have a way to verify if I am in fact enrolled in the developer program despite being charged for it

I already enrolled and paid for the developer program but on the main developer page it still says "Join the Apple Developer Program" with a button to "Enroll Today" but when I click on it, it redirects me to a page that says "Sorry, you can’t enroll at this time. Your Apple Account is already associated with the Account Holder of a membership." I tried to speak to apple support about it at least a dozen times and they give me no reasonings or anything as to what the issue is and why I'm not able to get past this error. Every time I ask them for any update or an estimate on when I will even get an update, they just say they can't provide any information.

Hello, I created an Apple Developer account and paid the €79 membership fee. It has now been three weeks, and I still haven’t received any email confirming the activation or approval of my account. Apple mentioned that I would receive a response within 48 hours, but I have only received two emails related to the payment invoice. There has been no update regarding the status or activation of my developer account. Can someone help me understand what might be causing the delay, or how I can get in touch with the right support team to resolve this? Thank you.

I'm currently transferring an iOS app to a new Apple Developer account and following the process outlined in Apple’s documentation: 🔗 TN3159 - Migrating Sign in with Apple users for an app transfer The process for generating transfer_identifiers and migrating existing users is clear, and I don’t expect issues with that part. However, I have a question about preserving the user session after the transfer. My setup: The app uses Sign in with Apple via a backend-based authentication flow. On login, the app retrieves the authorization_code and sends it to the backend. The backend exchanges the code for tokens from Apple, including a refresh_token. That refresh_token is then used on the backend to validate the user’s identity on subsequent requests. My concern: Once I initiate the app transfer, migrate users, and update the backend with new Apple credentials (client ID, team ID, etc.), I assume that the existing tokens issued under the old credentials will become invalid. So my question is: Is there a way to maintain the user’s authenticated session through this transition without requiring them to manually sign in again? I’d like to ensure a seamless experience for users, if possible.