Hello, I’ve attempted multiple times to enroll in the Apple Developer Program, but the enrollment consistently fails. Despite reaching out to Apple Support through several emails, I have never received a clear explanation or log details on why the enrollment was not successful. I even requested that my client (with a foreign account) attempt the payment on my behalf, yet the application was still rejected. This suggests the issue is not simply related to payment method or regional restrictions. At this point, I would appreciate clear feedback or error details explaining why the enrollment fails so I can resolve the issue. For reference, here is the Purchase ID issued to me during the attempted enrollment: DWHQ8WFZJH I kindly ask Apple Support or community members with similar experience to assist in resolving this matter.

Applied to the developer program with the waiver for a non-profit that I'm associated with. Application process was initiated on July 4th 2025 and have followed up multiple times since to get an update or clarity on timelines. We have a DUNS number. We are a registered NON PROFIT in INDIA and have the relevant documentation as required by them. We have submitted all of these documents at least twice for review but there's no update from Apple's end. Anyone have any recourse for escalation?

Hi! I completed the enrollment for my company on April 22, 2024. And since then we have successfully placed our application in the Store and continue to work on it. On March 27, 2025, I needed to renew my participation in the Apple Developer Program and I did it successfully - I received a confirmation letter from you. However, later I discovered that my order was canceled and now, when I go to developer.applе.com, I am offered to go through the enrollment procedure! I'm confused! It is not clear what to do in such a situation?! I will be grateful for any help!

i'm integrating In-App Purchases in our Flutter app using the official in_app_purchase plugin. We are currently testing consumable purchases and facing issues with the way events are delivered from StoreKit to the app. Implementation details I initiate the purchase with: await InAppPurchase.instance.buyConsumable(purchaseParam: purchaseParam); I listen for purchase updates with: final Stream<List> purchaseUpdated = inAppPurchase.purchaseStream; _subscription = purchaseUpdated.listen((purchaseDetailsList) { _handlePurchaseUpdates(purchaseDetailsList); }, onError: (Object error) { updateApplePaymentStatus(isSuccess: false, response: jsonEncode(error.toString())); }, onDone: () { _subscription.cancel(); }); Issues Observed Control on purchase button event As soon as the user taps the purchase button, the App Store purchase sheet is shown. Question: Is there a way to intercept control at this point (before showing the sheet) to perform additional checks or logging? Cancelled payment after UPI intent In our testing with UPI payment flows (UPI intent triggered from Apple Pay/linked payment method), if the user cancels the payment from the external flow, we don’t see a clear event in purchaseStream. Question: How can we reliably capture this cancellation status on the app side? Event timing after successful purchase Currently, the purchaseStream event is only triggered after the StoreKit purchase confirmation popup has been dismissed by the user. Question: Is there a way to capture the event earlier (i.e., right after StoreKit confirms payment success), so we can update our backend and UI without waiting for popup dismissal? Request We would appreciate guidance on: Best practices for intercepting purchase initiation before the StoreKit sheet. Recommended way to detect and handle cancelled payments (especially in UPI flows) managed on frondend side. Whether it is possible to receive successful purchase events without waiting for the user to dismiss the confirmation dialog. Thank you for your support.

I am trying to create an AppId to support Sign in with Apple from my web app. This capability is not availability. An AI query suggests that this is not supported with an Enterprise account, though I cannot find any links/information to support this. Is this a known issue?

I bought the apple dev license almost 24 hours ago and still dont have it. How long does this take?

I’m very new to mobile app development but not new to application development in general. I’m close to completing my first app and really excited to get things moving along and then hit a major roadblock and am at my wits end with this. I currently have a free account and have been testing on my own phone. I’m ready to move to TestFlight so went to enroll in the paid program and it just says can’t do so at this time. I sent support an email and they said it’s because they can’t identify me. I called and they told me the same thing and that there is literally nothing that can be done. I tried to create a new Apple ID and figured I’d just use it for the dev work I want to do but I can’t even create a new ID. I did have Family Sharing setup with myself as the organize and removed myself from that to ensure nothing was preventing identification. Still nothing. I can’t possibly be the only one that has gone through this. Frustrated is an understatement and getting this app out was really going to be such a big deal for me. So disappointed. Any suggestions?

We requested our renewal almost 4 weeks ago. No status updates at all. When we've asked support, we get "It's been escalated" and that we just have to wait. We have quite a large number of people who can't do their work as a result and it's causing a major impact. Is there ANYONE at @apple that can help push our renewal through? Anyone???

Hi, I need help resolving an enrollment issue. When I log into my Apple Developer account on the website, I only see the message: “You’ve already agreed to the Apple Developer Agreement.” After that, nothing else loads and I can’t continue. What I’ve tried: Paid the annual fee (it shows as charged). Logged in from iPhone (Developer app), Mac, Safari, and Chrome. Same error. Cleared cookies, tried private mode, and even changed my email. Contacted normal Apple Support (they couldn’t help). Tried to reach Developer Support but I can’t since I’m technically not enrolled. Other details: I can’t access App Store Connect. My Apple ID birthday is set to 15 October 2000. I’ve already accepted the Developer Agreement. Developer app shows an error whenever I try enrollment there. At this point, I’m stuck in a loop: Apple says I’ve already agreed, but my membership isn’t activated, and I can’t contact the right support channel.

I started the Apple Developer Program enrollment for my organization about 2 months ago. I received an email stating that Apple needed documentation, which they mentioned in an email titled “Request for Enrollment Documents” last week. However, I never received this email with the actual document request. I have written several times through the online platform in our account asking Apple to resend this email, but I have not received any reply for over a month. Instead, every Thursday I only receive the same automated email reminding me to upload the documents. I even called Apple Business Support, but they told me they could not help because the Apple Developer team is separate. How can I reach the correct team to resolve this issue?

Hello, I am currently developing a game streaming application using ReplayKit and Broadcast Upload Extension. I would like to ask for your assistance regarding capturing snapshots of a WKWebView in the upload extension without adding it to a visible view hierarchy. From my understanding, calling takeSnapshot(with:) on a WKWebView that is not added to the view hierarchy generally works for simple web pages. However, when it comes to more complex web content — such as animations or WebGL — the snapshot returns a blank or static image. I believe this is because rendering such content requires access to the GPU, which is not fully available when the web view is off-screen. That said, I’ve observed that certain apps are able to capture live animated web content inside their broadcast upload extensions, even when the main app is terminated. This suggests that the snapshot is not being generated by the main app or from a remote server — especially since the network activity confirms the content is served locally (via localhost or local IP). Given this, I believe there must be a way to achieve GPU-accelerated rendering for WKWebView directly within the upload extension context, without attaching it to the app's UI. I would greatly appreciate any guidance, APIs, or recommended techniques that could help me achieve this behavior correctly and within system limitations. Thank you in advance for your support. I look forward to your advice. Warm regards,

Hello, I am trying to call the StoreKit In-App API, but I am consistently receiving a 401 Unauthenticated error. Here is what I have done so far: JWT creation (via https://jwt.io): Header: { "alg": "ES256", "kid": "**********", "typ": "JWT" } Payload: { "iss": "********-e662-43d2-be42-012d0138ce39", "aud": "appstoreconnect-v1", "iat": 1757389187, "exp": 1757390987 } Private Key (.p8): -----BEGIN PRIVATE KEY----- -----END PRIVATE KEY----- Algorithm used: ES256 This generates the JWT successfully. API Call: I then include the JWT in the request header as follows: Authorization: Bearer ************ Endpoint: https://api.storekit-sandbox.itunes.apple.com/inApps/v1/transactions/2000001003740262 Response: Status: 401 Unauthenticated Request ID: S3KCYHDVRMDKUT3TZVTY3QRRWM.0.0 Has anyone else faced this issue? Is there something incorrect with how I’m generating the JWT (e.g., iat/exp values, formatting, or encoding)? Do I need to generate separate keys for Sandbox and Production, or is the same key valid for both? Any guidance would be appreciated. Thanks in advance!

I already enrolled and paid for the developer program but on the main developer page it still says "Join the Apple Developer Program" with a button to "Enroll Today" but when I click on it, it redirects me to a page that says "Sorry, you can’t enroll at this time. Your Apple Account is already associated with the Account Holder of a membership." I tried to speak to apple support about it at least a dozen times and they give me no reasonings or anything as to what the issue is and why I'm not able to get past this error. Every time I ask them for any update or an estimate on when I will even get an update, they just say they can't provide any information.

I have an iPhone 11 phone. I installed Beta 2. I installed Beta 1. In both beta, my battery comes as 1%. And I can use the phone. As a solution, I have to go back to version 18.5. Is this problem solved in the new beta?

Hi anybody else experiencing or have experienced issues to renew membership? My company's app is no longer available in the app store for the users to download and update. If someone can help me it would be greatly appreciated as I have reached out a few times to apple and after a few days the issue still exists, affecting my job and company operations. Below are the issues we are facing if anybody knows how to solve it: Account was deprecated We managed to access the developer website, also the appstoreconnect website, but so far all apps are not yet available in the store. Thank you for any help.

I have made a payment the the Apple developer program from my credit card, I have contacted my bank and they have confirmed that they payment has gone off and all that is left is for Apple to 'bank the payment' on their side but Apple isn't actioning this. I have emailed support numerous times but all I get is an automatic reply acknowledging the email but nothing else, what do I do now, is there any other email or phone number I can contact them on. I'm not from the US

I've been trying to create my Apple Developer account for over a month with absolutely no response from Apple. I've even resubmitted my application, but still nothing. My situation: Applied over 20 days ago Resubmitted application once Zero communication from Apple No status updates or timeline provided This complete lack of feedback is extremely frustrating and unprofessional. Other platforms process developer registrations in days, not months, and actually communicate with applicants. Has anyone experienced similar delays? How long did it take for your account to be approved? I'm seriously considering switching to other platforms due to this poor experience. Apple's silence is unacceptable for a company of this size. Any advice would be appreciated.

I can't create a developer account. Setting to admin role does not work, follow the invite and then verify email, after that get shown a phone prompt, used every number I have that has SMS, or tried callbacks... { "service_errors" : [ { "code" : "-28248", "message" : "Verification codes can’t be sent to this phone number at this time. Please try again later.", "suppressDismissal" : false } ], "hasError" : true }

Developer Tools & ServicesHello, I’m trying to enroll in the Apple Developer Program as an individual, but I’ve run into repeated issues and haven’t received any response or confirmation. Here’s what I’ve tried: I created a new Apple ID with my real name (first and last name). Enabled two-factor authentication. Verified that my billing and shipping addresses are complete. Tried enrolling both from the web and from the Apple Developer app on an iPhone. Used multiple valid credit and debit cards (Visa and Mastercard). Waited over 48 hours for confirmation or email—still nothing. No charges appear on my bank account either. I submitted a support request via the official Developer Support page but haven’t received any reply. I’m located in TUNISIA, and my Apple ID region matches my billing info and card. At this point, I’m unsure what’s going wrong or if my enrollment is blocked. Has anyone else faced this issue? Any advice on how to proceed or get a response from Apple? Thank you in advance. Best regards

We registered an Apple Account and started the enrollment as company. Entered DUNS number and everything. Afterwards we got the mail, there is somthing suspicous, we have to reply to germandev@ why we want to be registered. We found out, that we had a student once who started developing an app and registered themselves with company details. This account seems to be closed, but anyhow, it is mixed now. I tried to write several times to germandev@ team, but we don't get any reply for weeks. Who else can help us? Some phone number? Thanks