I received an email from Apple saying they couldn't auto-renew my developer subscription, due to a "billing error." I went in and deleted my lone payment method (which looked up-to-date), and created a new one for the same credit card in my developer account for billing. All the information appears correct. I've downloaded the Developer app, where it tells me my developer subscription is good through next month. There's a Renew button underneath. If I click on it, an alert says either "Unknown Error" (first time after launching), or it says "Unable to Continue. Please ensure your device and iCloud account meet our system requirements. Visit https://developer.apple.com/support/app-account/" (subsequent times). These are near-useless error messages. Which doesn't sound like a billing error. I don't pay anything for an iCloud account, nor wish to use an iCloud account. I'm running System 12.1 on my M1 MacBook Pro. After an hour of talking with three different humans at 1-800-MY-APPLE, they couldn't help, basically giving up and telling me to go to developer.apple.com/support/technical. But that's for submitting a TSI (Technical Support Incident) for my own needs as a developer, not for Apple's uninformative software. All I want to do is renew my developer subscription. Something's obviously wrong, but the automated system isn't providing enough information to continue, and the humans at the other end of the phone don't have enough information to help. The last guy I talked with threw up his hands, apologizzed, and then wished that I have a "good day." Any suggestions?

Beginning yesterday and still continuing when I go to log into my developer account (both iOS and OS X) I am presented with a new Terms and Agreement page. The agreement is not displayed, I am unable to download the PDF and when I check the Agree box then Submit it returns me to the same page. I am unable to contact support as all of the links are invalid or I get kept being sent back tot eh Terms & Agreement page.How do I get out of this black hole?

I am writing to formally escalate my ongoing and unresolved issues with registering a company developer account from Bulgaria. This process, which should be straightforward, has now extended into its 3rd month with no progress, despite my repeated attempts to follow every requirement diligently. Issues Encountered: Web Payment Failure - The system fails to charge my Wise card with no explanation or alternative resolution. Apple Developer App Verification Failure: My ID card is consistently rejected, despite submitting high-quality images that meet every listed requirement. I strongly suspect that your verification service does not properly recognize Bulgarian ID cards. EuroDev Support Response: My experience with eurodev[at]apple.com has been nothing short of disappointing. After resetting my enrollment process, they ceased communication entirely. Prior to that, responses were vague, unhelpful, and did not address my concerns meaningfully. Given the inefficiency and lack of response from the EuroDev team, I am requesting immediate escalation of my case to someone who can provide a concrete resolution. For comparison, my enrollment in Microsoft’s Developer Program was completed within one week, and their support team responded within a single business day. The level of friction in Apple’s process is simply unacceptable for a company of this scale, not to mention what Apple's vision is missing and what they stand for. Looking forward to a prompt and competent response.

My app which requires a crucial update, I have over 40 user emails saying the app is broken after the new macOS update, I patched the issue and submitted to appstore. it's been a week all I see is, app "In Review" I tried submitting expedited review and I just get 502 error. I am very close to migrating off App Store and distributing it on my own.

Hi everyone, I’m trying to enroll in the Apple Developer Program, but every time I scan my ID, I get this error: “Unable to Send Information – Your information could not be sent due to a connection error.” I’ve tried different networks, devices, and browsers. I also asked several friends—both inside and outside the country—to try, and they all faced the same issue. I contacted Apple Developer Support, but the experience was frustrating: • Long wait times on the phone • No real solutions beyond basic troubleshooting • No explanation for the issue—just “Everything looks fine on our end.” This seems like a widespread issue. Has anyone found a fix? Also, Apple really needs to improve their Developer Support.

Dear Apple Support Team, I hope this message finds you well. I am reaching out to seek clarification regarding the behavior and limitations of silent push notifications on iOS devices. Specifically, I would like to understand the following: Frequency: Is there a defined frequency limit for how often silent push notifications can be triggered? If so, what is the recommended or maximum frequency for sending silent push notifications to avoid potential issues? Notification Limit: Is there a specific limit on the number of silent push notifications that can be sent to a device within a given time frame? If there are any constraints or best practices, could you please provide guidance? Understanding these details will help ensure optimal implementation and avoid potential disruptions for users. I appreciate your time and assistance. Looking forward to your response. Best regards, Akhil

When calling modifypromo, I keep getting this error: error: HTTP status code 409, body { "errors" : [ { "id" : "7aeb5c20-576d-4500-ad65-525d298d2093", "status" : "409", "code" : "STATE_ERROR", "title" : "The request cannot be fulfilled because of the state of another resource.", "detail" : "Cannot invoke "com.apple.its.pricing.api.model.Country.countryCodeISO2A()" because the return value of "com.apple.its.pricing.api.model.offers.AdHocOfferProduct.country()" is null" } ] } My request is: Where id is the encrypted values needed { "data": { "attributes": {}, "relationships": { "prices": { "data": [ { "id": "id", "type": "subscriptionPromotionalOfferPrices" } ] } }, "type": "subscriptionPromotionalOffers", "id": "id" }, "included": [ { "attributes": {}, "id": "subscriptionPromotionalOfferPrices", "relationships": { "subscriptionPricePoint": { "data": { "id": "id", "type": "subscriptionPricePoints" } }, "territory": { "data": { "id": "USA", "type": "territories" } } } } ] }

Hi guys, do you occure this error? when you are trying to enroll the Apple Developer? After I select I am a individual/solo trader, and I agree with all the terms and conditions, then a error happened: We are unable to process your request. An unknown error occurred. Have you guys found solution for this?

Looking for advice: I've been automatically rejected from Apple's Developer Program without an explanation. Hi everyone, It seems I’ve hit a brick wall, so I’m reaching out to see if anyone here has experienced something similar to this or has any advice or resources to share. I recently attempted to enroll in the Apple Developer Program, but my application was immediately denied after submission. Within one second of submitting my driver’s license, the app stated that Apple was unable to verify my identity and that I needed to reach out to Developer Support for further assistance. When I first contacted Developer Support for clarification, the representative was happy to help. After being taken off hold, she said she couldn't offer any more information, but assured me that I'd later receive an email with further details related to my account and next steps. However, instead of steps to resolve the issue, I received a denial email repeating the same message about being unable to verify my identity (screenshot attached). I’ve since spoken to multiple representatives and supervisors, and, while everyone was initially polite and understanding, it changed after I was taken off hold. Here’s what I’ve been told: The decision is final, and there is no possibility of escalation or appeal. The supervisors themselves, despite being the final decision makers, have no access to the specific reason for applicants’ denial and, thus, could not provide any additional details. I was also invited to join Apple's “Xcode program,” which I found out just means they’ll allow me to buy Xcode from the app store and use it without a developer account (I already do that). Every time a support representative reread the sentence about being “unable to verify [my] identity,” I responded by offering to provide additional forms of identification. However, that offer was never addressed. The last senior advisor I spoke with stated to me over the phone that: She was the highest authority on the matter. There was absolutely no way to escalate the issue further; it was 100% impossible. She physically did not have access to the reason for my denial. Neither she nor anyone else at Apple was able to offer further assistance. I asked this senior advisor to send me an email with the above points in writing, which she said she would do. However, the email I received was a virtual copy-paste of the email from the first support representative, stating the same few sentences verbatim. This has left me deeply confused, especially as no specific reason for denial has been shared, and since I was explicitly denied any opportunity to address (or even get information on) potential issues. I’d like to ask this community: Has anyone else experienced this sort of immediate rejection and/or a refusal to disclose the reason for that rejection? Are there specific guidelines or policies I may have unknowingly violated that I should review? If so, what could be the reason why they’re being withheld from me? Are there any resources or alternative channels I can explore to resolve this issue? I’m so thoroughly confused, and I’m genuinely at a loss with how to move forward. I appreciate any insight or guidance from this community. Thanks so much for taking the time to read! Best regards, David

Hi, i recently purchase a developer account on apple 4 days ago and i haven't got any reply back from then and i'm confused i already made a purchase yet in my account they're still requiring me to pay again?

We are Chengdu Wang Lida Technology Co., Ltd.. Over the past year, we invested tremendous time, effort, and resources to successfully launch our app on the App Store. However, despite spending a full year developing and finally getting our app approved, just one month after its launch, we suddenly received an email notifying us that our developer account had been suspended for one year due to a violation of Section 3.2(f) (fraudulent behavior). We are deeply confused and disappointed. As developers, we have never engaged in any fraudulent or misleading activities. We have always operated in full compliance with Apple’s Developer Program Agreement and platform guidelines. Our question is: who would deliberately engage in fraudulent behavior after spending an entire year developing and launching an app? What’s even more heart-wrenching is the impact this decision has had on our team. Due to the overwhelming pressure, our project leader suffered a sudden heart attack and was rushed to the ICU. As team members, we are devastated and feel the immense psychological and emotional toll this account suspension has caused. We are now calling on the Apple community and Apple Inc. to help us clarify this misunderstanding and resolve the issue. We firmly believe that such an arbitrary and unfounded account suspension decision should not be made. As developers, we should have the opportunity to communicate and clarify before such drastic actions are taken. We will be filing complaints against Apple’s inexplicable account suspension both on the developer forums and in the media. We will fight this inequality with all we have, and stand for fairness and justice. We are more than willing to cooperate with Apple, providing all the necessary evidence and data to prove that our actions were fully compliant. We sincerely request that Apple review our case and provide a reasonable explanation and solution. As a small development team, we have invested all of our money and effort into this app. It is not just our job; it is our dream. We cannot accept seeing our hard work destroyed by such a misunderstanding. We will continue to fight for fairness and justice, and we hope for a fair resolution. Thank you for your attention and support. We will continue to pursue all legal channels to ensure that our team and our product get the rights they deserve.

Hi, Yesterday I enrolled in the Apple Developer Program through the app (like the website said) and it seemed to work fine. I went through everything in the app and then I had to pay for the service, so I did. (the invoice says Apple Developer Program (Automatic Renewal): $96.99 + VAT). I can see this transaction on my bank statement as well. After finishing the the Developer app said "Wait for an email" or something similar for a day until now it says "Enrollment through the apple developer app is not available for this apple account". I found this odd so I logged in to my account in a browser (on a PC) to see what's up and there it still says if I click my name "Pending". The weird thing is that there is this banner that says "Purchase your membership." and a link to complete my purchase??? As if I did not purchase it yesterday. So in desperation I decided to see what's up and went through this process on my PC now and it took down my order and I got a prompt in the browser to wait 2 days (48 hours). Will I get charged twice? Also this time it prompted the price: $99.

Hello, i'm trying to get enroll to apple developer program but no response. I've tried to enroll several times but apple not charging me and no welcome email. always says enroll now again.

I registered and tried paying for a Developer account about 3 days ago. I got an email saying that activation can take up to 48 hours. It's been about 72 hours and the account isn't activated yet.

Hi everyone, I subscribed to the Apple Developer Program on Tuesday afternoon, November 11th, 2025. The payment has already been charged to my bank account, but my account still shows the status “Pending” with the message “Subscribe your membership”. It’s now been several days, and I haven’t received any confirmation email or any request for additional information. I already contacted Apple Support by email, but I’d like to know if other developers have experienced the same situation and how long it took before their account was activated. Thanks in advance for your help and feedback! — Ramesh

Hello Apple users, Am in Rwanda i have been struggling with enrolling in apple developer account, am stacked on payment steps I have charged my account with credit card but it's been 5days, seems like the payment is not yet processed not even an email, can u help me with this isssue?

I have just started the process of closing down my limited company and would like to change my Apple Developer ID account type from Business (Organization) to Individual to release my apps under my own name. I was planning on releasing software in the App Store under my limited company, but I encountered an issue (https://developer.apple.com/forums/thread/759605) that has blocked the development for almost a year and Apple has never bothered to fix the issue. This has forced me to close down the company. I have decided I will be releasing the software as an open source project. All I want now is to be able to sign the software using my regular, personal Apple Account ID. However, my Apple Account is currently tied to my company's Organization Developer Account. It is registered as a business with business accounts, the App Store Connect agreements are signed by my company, and everything else on my Developer profile is tied to that company. I do not see the option to close down the company/business account. The only relevant post I found online was here: https://developer.apple.com/forums/thread/702447 Unfortunately, people mention in the comments that the workaround does not actually work. I have tried reaching Developer Support but had no response via email, and I cannot schedule a call back via the Support page because I cannot verify my overseas phone number. Seems like I have a really tough luck with Apple Developer ecosystem... Has anyone ever managed to do this? Any help much appreciated!

This app was developed with NFC functionality enabled, and distribution was intended to utilize the iOS app by replacing the provisioning profile and certificate issued under a separate Apple Developer account. However, since NFC cannot be enabled under the separate Apple Developer account, it is now required that the iOS app can be used with the standalone ipa file. If we create our own provisioning profile and certificate to enable standalone operation of the ipa file, we need to confirm where this might conflict with Apple's licenses or policies.

How do I convert screen pixels to points? I plan to use the points in the program to move the shape to the desired position.

I originally created my Apple Developer account when I was living in Canada (years ago). Now that I live in the U.S. I want to renew it, but I can't - because it thinks I'm still in Canada. When I go to change my contact information, I get a screen that says: "Unauthorized Your account can’t access this page. There may be certain requirements to view this content. If you’re a member of a developer program, make sure your Account Holder has agreed the latest license agreement." What do I do?