Apple Developer Program

RSS for tag

Create and deliver software for users around the world on Apple platforms using the the tools, resources, and support included with Apple Developer Program membership.

Apple Developer Program Documentation

Posts under Apple Developer Program subtopic

Post

Replies

Boosts

Views

Created

Account still "Pending"
I signed up for an Apple Developer Program last week. I paid the $99 fee for the account. However, the account still shows pending and the payment alert is still active on the dashboard. I checked my card statement and I do see that the $99 charge hit my account. I believe I paid for the developer account on the morning of the 18th, it's now the 22nd. Any suggestions?
1
0
135
1w
Apple Developer Program subscription is active, but my account is still not activated
Hello, My Apple Developer Program subscription is active in Apple subscriptions and valid until March 19, 2027, but my developer account is still not activated and I have not received the confirmation email. The purchase was completed through the Apple Developer app on my wife’s iPhone, but the enrollment was for my own Apple Account. In the app, I see the message: “You’ll receive an email soon.” Has anyone had the same issue? How was it resolved? Thank you.
0
1
143
1w
Developer Account Enrollment - Payment wont go through!
Hello, is there any solution for what I am facing? Ive already tried everything to sign up for a developer account. Used 7 cards (2 debit cards and 5 credit cards) + I even made a Wise account and make an online debit card. All payments wont go through. I also tried calling Apple Support but they only said to send an email because they dont have a way of contacting Apple Support for Developers. I have sent an email March 17 but up to now I havent received any reply.
0
0
17
1w
No responds on enrollment status.
Hi I'm new here and trying so enroll in apple developers program and so I was met with problems like unable to create apple account, failed payment on 7 cards, 3 support tickets with no responds, and now I have enrolled in apple developers program (sort of, they just took payment and no news after that. Now running 3 days since payment. Is this some sort of a hazing ceremony or a sick joke apple is doing to new developers? or is there a secret email I can contact to get some decent support?
0
0
51
1w
Enrollment and Payment completed but Web still shows “Complete Your Purchase” and Pending
Hello, Apple Developer Support Team, I registered for the Apple Developer Program using the Developer app on my Macbook. Payment and identity verification were completed successfully. Nevertheless, the phrase "Complete Your Purchase" still appears when I check in online, and my registration status is listed as Pending. Even though I've already finished the enrollment procedure, the system seems to be requesting me to do it again. I already have opened a case with Case ID: 102848342160 but had no response. Would you kindly check my account and let me know how my registration is going right now? I appreciate your help. Kind regards, Bua.
0
0
22
1w
Dev Acct membership enrollment limbo
I signed up for membership on Monday March 16th. It took my credit card info and put me in ‘Pending’ state. My cc was charges $99 but when I go back to my account it has a box for me to continue to signup for membership where it asks to charge my account again. I tried using the account support where it asks to with provider a phone number to call me or to send an email. I chose phone. It called me almost immediately but it was already in the middle of explaining options to select. And before I could get to my keypad it said that my time had expired. ‘Good Bye’. I went back to try again and saw a case id assigned. But it would not let me do another callback or email. Instead I got “Error processing your request”. I’ve tried for 3 hours trying to find another channel to get help. They have my money and I dont have membership. can anyone suggest where I go from here?
2
1
114
1w
GST Tax Form Question
I am in the end stages of creating my app and apple is saying I need to include Business number and GST (RT) number - I'm Canadian and not sure how this applies to developers in other countries. Just wondering if any developers from Canada can shed light on this process of getting a GST number, the CRA is saying you can create a GST account/number once your business reaches $30,000 is revenue so its seems different than what Apple is saying to do. This is my first time creating an app and I'm a solo developer.
1
0
77
1w
Apple Business Account Verification Stuck, No Response After Multiple Submissions
Hi everyone, I’m currently trying to set up a business account on the Apple Developer Console, and I’ve run into a really frustrating issue. Last month, I was asked to submit additional documents for verification. I submitted everything as requested and received a confirmation email: “Thank you for providing the documents we requested. We will review them and follow up with you within two business days.” However, weeks passed with no update. About 1–2 weeks ago, I reached out to support again. I was asked to re-submit the same documents, which I did. Once again, I received the same confirmation email stating a response would come within two business days. It’s now been 7 days since that second submission, and still no response. At this point, I’m not sure what I’m doing wrong or if this is just a delay on Apple’s side. What’s more confusing is that we’ve successfully created developer accounts on other platforms (like Google Play) using the same business information and DUNS number, with verification completed in under 24 hours. Has anyone experienced something similar with Apple Developer business verification? Is there something specific Apple looks for that I might be missing, or is this just a backlog/delay issue? Would really appreciate any insights or advice. Thanks 🙏
0
0
32
1w
Enroll problem
Dear Apple Developer Support, I am writing to formally report an issue I encountered during my enrollment in the Apple Developer Program. I paid the required fee for the enrollment, but the process did not complete successfully. Instead, I was prompted to re-enroll from the beginning. When I attempted to do so, it asked me to make the payment again. Since I already paid, this triggered an error stating, “This is not available in your region.” I would like your urgent assistance to resolve this issue, as I have already completed the payment, but cannot proceed with the enrollment. Please advise on the steps I should take next.
1
0
77
1w
Apple Developer Program Enrollment Not Activated After Payment (15 March)
Hello, I enrolled in the Apple Developer Program and completed the $99 payment on 15 March. However, my developer account is still not activated. When I try to sign in to App Store Connect, it still shows that a Developer Account is required. I also contacted support through the developer contact page but have not received any response. The only email I received was the payment invoice. Has anyone experienced this before? How long does activation usually take, and is there anything else I need to do? Thank you.
0
0
42
2w
"Your enrollment could not be completed" — No Explanation Given, Support Unable to Help
I've been unable to enroll in the Apple Developer Program and am posting here after exhausting the standard support channels. The situation: When I attempt to enroll in the Apple Developer Program as an individual, I receive the error: "Your enrollment could not be completed. Your enrollment in the Apple Developer Program could not be completed at this time." No additional explanation is provided. I have contacted Apple Developer Program Support multiple times by both phone and email. Each time, I was told there is nothing they can do. I asked for escalation and was told escalation is not possible. At no point was I given a specific reason for the rejection. One possible cause I identified on my own is that the name on my developer profile may not match my legal name. My Apple ID at appleid.apple.com shows my correct legal name, but I'm unsure whether my developer profile reflects the same. I have not been able to confirm whether this is actually the issue, because support has not told me what the problem is. What I've verified on my end: Two-factor authentication is enabled A valid major credit card is on the account I am enrolling via the web, not the Developer app I am not using a VPN My Apple ID is email-based, not phone-number-based I am an admin (not Account Holder) on a separate organization's developer account, which should not conflict with an individual enrollment The most frustrating part of this experience is the complete lack of transparency. The error message gives no indication of what's wrong, and support agents either don't have visibility into the cause or aren't authorized to share it. I'm willing to correct whatever the issue is - I just need someone to tell me what it is. If any Apple staff can look into my account, or if anyone in the community has resolved this same error, I would be very grateful for any guidance. Thank you.
1
2
143
2w
Enrollment and Payment completed but Web still shows “Complete Your Purchase” and Pending
Hello, Apple Developer Support Team, I registered for the Apple Developer Program using the Developer app on my iPhone. Payment and identity verification were completed successfully. Nevertheless, the phrase "Complete Your Purchase" still appears when I check in online, and my registration status is listed as Pending. Even though I've already finished the enrollment procedure on my iPhone, the system seems to be requesting me to do it again. I already have opened a case with Case ID: 102844593298 but had no response. Would you kindly check my account and let me know how my registration is going right now? I appreciate your help. Warm regards.
6
4
179
2w
Developer account terminated for “feature switching” – need advice on reinstatement
Hey everyone, I’m looking for advice from anyone who’s been through something similar. My Apple Developer account was recently terminated due to what Apple described as “concept or feature switching.” After digging into it more, I believe this happened because I made updates to my app after it was approved without submitting a new version for review. Here’s what I changed: Added a new screen (friends list) that required navigation changes Updated parts of the UI (visual improvements) Added a feature (button that helps users structure a plan) Enabled Google sign-in I did not change payments, subscriptions, or the core purpose of the app. At the time, I didn’t fully understand that these kinds of changes (especially anything affecting navigation or features) need to go through a new App Store submission rather than being updated remotely. I now understand how Apple could see this as bypassing the review process. Since then, I’ve: Stopped all over-the-air/runtime updates Made sure the app matches the last reviewed version Put a plan in place to use proper versioning for all future changes I submitted an appeal, but it was denied and my account has now been terminated. Apple mentioned I can submit a petition for reinstatement. I’d really appreciate any guidance on: Has anyone successfully gotten their account reinstated after something like this? What helped your case? Anything I should emphasize (or avoid) in the reinstatement petition? I’m trying to fully align with the guidelines moving forward and just want to handle this the right way. Thanks in advance 🙏
0
0
41
2w
Apple Developer Program renewal failed, button missing
Hi everyone, I really hope someone here can help us. Our team has run into a critical issue with renewing our Apple Developer Program membership. About three weeks before the renewal date, we contacted Apple Support because we had lost access to the original device used for payment and needed help enabling payment via the web.Support replied and said that we should now be able to proceed. However, this option was not actually became available to us. And then we added a new payment method via the App Store and checked it out at apple.com/shop/account/home. Unfortunately, the payment was not processed, and our membership was not renewed. There is no "Renew Membership" button anywhere (not on web, not on the original device which we found, not on a new device) Apple Support has not responded yet, and the situation is quite urgent for us. Has anyone experienced something similar? Is there anything else we can try on our side while waiting for support? Any advice would be greatly appreciated!
0
0
48
2w
Organization enrollment payment failing silently for 2+ weeks — Enrollment ID Z5NK9BFRC8, no support response
I'm a developer from Nigeria trying to complete payment for the Apple Developer Program (organization enrollment). This has been ongoing for over 2 weeks with no resolution. My enrollment is fully approved. D-U-N-S verified. The only issue is the payment. Here's what I've experienced: Multiple payment attempts with two different USD cards (Grey, Chipper Cash) Payments either fail silently (no error shown, order acknowledgement email received, but no charge on card and account not activated) or return "Duplicate Order" error A $0.00 card verification charge went through on one attempt, but the actual $99 was never charged The enrollment page keeps showing "Complete your purchase" every time I log in I submitted a support email request over 3 weeks ago — zero response I have a completed app ready for App Store submission being delayed by this Organization enrollment, D-U-N-S verified, all enrollment steps completed. Only the payment step remains. I've seen many developers in these forums reporting the same issue since February 2026. Is there a known issue with the enrollment payment system? Can an Apple team member please look into my case or clear the duplicate order so I can retry with a fresh transaction? Any help from the community or Apple staff would be greatly appreciated. This is blocking my entire product launch.
0
0
42
2w
Account still "Pending"
I signed up for an Apple Developer Program last week. I paid the $99 fee for the account. However, the account still shows pending and the payment alert is still active on the dashboard. I checked my card statement and I do see that the $99 charge hit my account. I believe I paid for the developer account on the morning of the 18th, it's now the 22nd. Any suggestions?
Replies
1
Boosts
0
Views
135
Activity
1w
Apple Developer Program subscription is active, but my account is still not activated
Hello, My Apple Developer Program subscription is active in Apple subscriptions and valid until March 19, 2027, but my developer account is still not activated and I have not received the confirmation email. The purchase was completed through the Apple Developer app on my wife’s iPhone, but the enrollment was for my own Apple Account. In the app, I see the message: “You’ll receive an email soon.” Has anyone had the same issue? How was it resolved? Thank you.
Replies
0
Boosts
1
Views
143
Activity
1w
Developer Account Enrollment - Payment wont go through!
Hello, is there any solution for what I am facing? Ive already tried everything to sign up for a developer account. Used 7 cards (2 debit cards and 5 credit cards) + I even made a Wise account and make an online debit card. All payments wont go through. I also tried calling Apple Support but they only said to send an email because they dont have a way of contacting Apple Support for Developers. I have sent an email March 17 but up to now I havent received any reply.
Replies
0
Boosts
0
Views
17
Activity
1w
Apple developer enrollment is still pending
I've purchased the apple developer program a few days ago. It's still pending. I called support but they just advised to send emails. Case ID: 102848926959 Please fix it.
Replies
0
Boosts
0
Views
19
Activity
1w
No responds on enrollment status.
Hi I'm new here and trying so enroll in apple developers program and so I was met with problems like unable to create apple account, failed payment on 7 cards, 3 support tickets with no responds, and now I have enrolled in apple developers program (sort of, they just took payment and no news after that. Now running 3 days since payment. Is this some sort of a hazing ceremony or a sick joke apple is doing to new developers? or is there a secret email I can contact to get some decent support?
Replies
0
Boosts
0
Views
51
Activity
1w
Enrollment and Payment completed but Web still shows “Complete Your Purchase” and Pending
Hello, Apple Developer Support Team, I registered for the Apple Developer Program using the Developer app on my Macbook. Payment and identity verification were completed successfully. Nevertheless, the phrase "Complete Your Purchase" still appears when I check in online, and my registration status is listed as Pending. Even though I've already finished the enrollment procedure, the system seems to be requesting me to do it again. I already have opened a case with Case ID: 102848342160 but had no response. Would you kindly check my account and let me know how my registration is going right now? I appreciate your help. Kind regards, Bua.
Replies
0
Boosts
0
Views
22
Activity
1w
Dev Acct membership enrollment limbo
I signed up for membership on Monday March 16th. It took my credit card info and put me in ‘Pending’ state. My cc was charges $99 but when I go back to my account it has a box for me to continue to signup for membership where it asks to charge my account again. I tried using the account support where it asks to with provider a phone number to call me or to send an email. I chose phone. It called me almost immediately but it was already in the middle of explaining options to select. And before I could get to my keypad it said that my time had expired. ‘Good Bye’. I went back to try again and saw a case id assigned. But it would not let me do another callback or email. Instead I got “Error processing your request”. I’ve tried for 3 hours trying to find another channel to get help. They have my money and I dont have membership. can anyone suggest where I go from here?
Replies
2
Boosts
1
Views
114
Activity
1w
GST Tax Form Question
I am in the end stages of creating my app and apple is saying I need to include Business number and GST (RT) number - I'm Canadian and not sure how this applies to developers in other countries. Just wondering if any developers from Canada can shed light on this process of getting a GST number, the CRA is saying you can create a GST account/number once your business reaches $30,000 is revenue so its seems different than what Apple is saying to do. This is my first time creating an app and I'm a solo developer.
Replies
1
Boosts
0
Views
77
Activity
1w
Subscription is paid, but the account is not activated
Help. I paid for the subscription 2 days ago (50 hours ago), the account still hasn't been activated. Support doesn't answer for 2 days either. I called, they said they couldn't help in any way. What to do??? Serial number: 2-8711222928 Order ID: MTFKZHZFFT
Replies
1
Boosts
0
Views
82
Activity
1w
Apple Business Account Verification Stuck, No Response After Multiple Submissions
Hi everyone, I’m currently trying to set up a business account on the Apple Developer Console, and I’ve run into a really frustrating issue. Last month, I was asked to submit additional documents for verification. I submitted everything as requested and received a confirmation email: “Thank you for providing the documents we requested. We will review them and follow up with you within two business days.” However, weeks passed with no update. About 1–2 weeks ago, I reached out to support again. I was asked to re-submit the same documents, which I did. Once again, I received the same confirmation email stating a response would come within two business days. It’s now been 7 days since that second submission, and still no response. At this point, I’m not sure what I’m doing wrong or if this is just a delay on Apple’s side. What’s more confusing is that we’ve successfully created developer accounts on other platforms (like Google Play) using the same business information and DUNS number, with verification completed in under 24 hours. Has anyone experienced something similar with Apple Developer business verification? Is there something specific Apple looks for that I might be missing, or is this just a backlog/delay issue? Would really appreciate any insights or advice. Thanks 🙏
Replies
0
Boosts
0
Views
32
Activity
1w
Radio Silence after switching to Organization
Good Morning Everyone As per the title, got my DUNS Number (what a mission!) and switched to an organization. It's been a couple of days and there's Radio Silence from Apple. Any tips to speed the process along? Thank you!
Replies
0
Boosts
0
Views
13
Activity
1w
Enroll problem
Dear Apple Developer Support, I am writing to formally report an issue I encountered during my enrollment in the Apple Developer Program. I paid the required fee for the enrollment, but the process did not complete successfully. Instead, I was prompted to re-enroll from the beginning. When I attempted to do so, it asked me to make the payment again. Since I already paid, this triggered an error stating, “This is not available in your region.” I would like your urgent assistance to resolve this issue, as I have already completed the payment, but cannot proceed with the enrollment. Please advise on the steps I should take next.
Replies
1
Boosts
0
Views
77
Activity
1w
Apple Developer Program Enrollment Not Activated After Payment (15 March)
Hello, I enrolled in the Apple Developer Program and completed the $99 payment on 15 March. However, my developer account is still not activated. When I try to sign in to App Store Connect, it still shows that a Developer Account is required. I also contacted support through the developer contact page but have not received any response. The only email I received was the payment invoice. Has anyone experienced this before? How long does activation usually take, and is there anything else I need to do? Thank you.
Replies
0
Boosts
0
Views
42
Activity
2w
"Your enrollment could not be completed" — No Explanation Given, Support Unable to Help
I've been unable to enroll in the Apple Developer Program and am posting here after exhausting the standard support channels. The situation: When I attempt to enroll in the Apple Developer Program as an individual, I receive the error: "Your enrollment could not be completed. Your enrollment in the Apple Developer Program could not be completed at this time." No additional explanation is provided. I have contacted Apple Developer Program Support multiple times by both phone and email. Each time, I was told there is nothing they can do. I asked for escalation and was told escalation is not possible. At no point was I given a specific reason for the rejection. One possible cause I identified on my own is that the name on my developer profile may not match my legal name. My Apple ID at appleid.apple.com shows my correct legal name, but I'm unsure whether my developer profile reflects the same. I have not been able to confirm whether this is actually the issue, because support has not told me what the problem is. What I've verified on my end: Two-factor authentication is enabled A valid major credit card is on the account I am enrolling via the web, not the Developer app I am not using a VPN My Apple ID is email-based, not phone-number-based I am an admin (not Account Holder) on a separate organization's developer account, which should not conflict with an individual enrollment The most frustrating part of this experience is the complete lack of transparency. The error message gives no indication of what's wrong, and support agents either don't have visibility into the cause or aren't authorized to share it. I'm willing to correct whatever the issue is - I just need someone to tell me what it is. If any Apple staff can look into my account, or if anyone in the community has resolved this same error, I would be very grateful for any guidance. Thank you.
Replies
1
Boosts
2
Views
143
Activity
2w
Enrollment
Celebrating exactly 6 weeks since I purchased the Apple Developer account, and it still hasn’t been approved🙂🎂
Replies
1
Boosts
0
Views
70
Activity
2w
Expert Help
Do you still get two developer conversations with a human for the $99 fee? How do I schedule that?
Replies
1
Boosts
0
Views
45
Activity
2w
Enrollment and Payment completed but Web still shows “Complete Your Purchase” and Pending
Hello, Apple Developer Support Team, I registered for the Apple Developer Program using the Developer app on my iPhone. Payment and identity verification were completed successfully. Nevertheless, the phrase "Complete Your Purchase" still appears when I check in online, and my registration status is listed as Pending. Even though I've already finished the enrollment procedure on my iPhone, the system seems to be requesting me to do it again. I already have opened a case with Case ID: 102844593298 but had no response. Would you kindly check my account and let me know how my registration is going right now? I appreciate your help. Warm regards.
Replies
6
Boosts
4
Views
179
Activity
2w
Developer account terminated for “feature switching” – need advice on reinstatement
Hey everyone, I’m looking for advice from anyone who’s been through something similar. My Apple Developer account was recently terminated due to what Apple described as “concept or feature switching.” After digging into it more, I believe this happened because I made updates to my app after it was approved without submitting a new version for review. Here’s what I changed: Added a new screen (friends list) that required navigation changes Updated parts of the UI (visual improvements) Added a feature (button that helps users structure a plan) Enabled Google sign-in I did not change payments, subscriptions, or the core purpose of the app. At the time, I didn’t fully understand that these kinds of changes (especially anything affecting navigation or features) need to go through a new App Store submission rather than being updated remotely. I now understand how Apple could see this as bypassing the review process. Since then, I’ve: Stopped all over-the-air/runtime updates Made sure the app matches the last reviewed version Put a plan in place to use proper versioning for all future changes I submitted an appeal, but it was denied and my account has now been terminated. Apple mentioned I can submit a petition for reinstatement. I’d really appreciate any guidance on: Has anyone successfully gotten their account reinstated after something like this? What helped your case? Anything I should emphasize (or avoid) in the reinstatement petition? I’m trying to fully align with the guidelines moving forward and just want to handle this the right way. Thanks in advance 🙏
Replies
0
Boosts
0
Views
41
Activity
2w
Apple Developer Program renewal failed, button missing
Hi everyone, I really hope someone here can help us. Our team has run into a critical issue with renewing our Apple Developer Program membership. About three weeks before the renewal date, we contacted Apple Support because we had lost access to the original device used for payment and needed help enabling payment via the web.Support replied and said that we should now be able to proceed. However, this option was not actually became available to us. And then we added a new payment method via the App Store and checked it out at apple.com/shop/account/home. Unfortunately, the payment was not processed, and our membership was not renewed. There is no "Renew Membership" button anywhere (not on web, not on the original device which we found, not on a new device) Apple Support has not responded yet, and the situation is quite urgent for us. Has anyone experienced something similar? Is there anything else we can try on our side while waiting for support? Any advice would be greatly appreciated!
Replies
0
Boosts
0
Views
48
Activity
2w
Organization enrollment payment failing silently for 2+ weeks — Enrollment ID Z5NK9BFRC8, no support response
I'm a developer from Nigeria trying to complete payment for the Apple Developer Program (organization enrollment). This has been ongoing for over 2 weeks with no resolution. My enrollment is fully approved. D-U-N-S verified. The only issue is the payment. Here's what I've experienced: Multiple payment attempts with two different USD cards (Grey, Chipper Cash) Payments either fail silently (no error shown, order acknowledgement email received, but no charge on card and account not activated) or return "Duplicate Order" error A $0.00 card verification charge went through on one attempt, but the actual $99 was never charged The enrollment page keeps showing "Complete your purchase" every time I log in I submitted a support email request over 3 weeks ago — zero response I have a completed app ready for App Store submission being delayed by this Organization enrollment, D-U-N-S verified, all enrollment steps completed. Only the payment step remains. I've seen many developers in these forums reporting the same issue since February 2026. Is there a known issue with the enrollment payment system? Can an Apple team member please look into my case or clear the duplicate order so I can retry with a fresh transaction? Any help from the community or Apple staff would be greatly appreciated. This is blocking my entire product launch.
Replies
0
Boosts
0
Views
42
Activity
2w