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Apple Developer Program
RSS for tagCreate and deliver software for users around the world on Apple platforms using the the tools, resources, and support included with Apple Developer Program membership.
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Hello, my Apple Developer Program had expired 20 days ago, but i cant renew in any way (auto-renew dont work, i dont have "renew button" on web, dont have it in iOS and macOS developer apps, so i cant renew it. Has anyone encountered this problem? How can i solve it and renew my membership?
I'm encountering an issue while trying to enroll in the Apple Developer Program using the mobile app. Every time I attempt to proceed, I receive the following error message: "There may be an issue with your account that needs to be resolved before you can continue."
I have verified my account information and followed all the necessary steps. I sent an email to Apple, but I haven’t received a response for several days.
I’d be grateful for any help if anyone else has experienced this issue.
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
Body:
I am writing to report an ongoing issue with the Apple Developer Program enrollment process specifically affecting developers in India, along with significant concerns about Apple's support responsiveness in this region.
Issue Summary:
I have been attempting to enroll in the paid Apple Developer Program ($99/year) using the Apple Developer app on my iPhone for the past 4 days. Every enrollment attempt results in the following errors:
"Unknown Error - Please try again"
"Invalid Request - Service mapping to the requested URL is not available"
My Setup (All Verified Correct):
Apple ID Region: India
Trusted Phone Number: +91 (India country code, matching my Apple ID region)
Two-Factor Authentication: Enabled (genuine 2FA, not two-step verification)
2FA Devices: iPhone, MacBook Pro devices, and trusted phone number all verified
Account Information: Legal name, address, date of birth, and email all updated and verified on account.apple.com
Device: iPhone 17 Pro running latest iOS
Troubleshooting Attempted:
I have completed every troubleshooting step suggested by the community and by Apple Support myself:
✅ Verified genuine Two-Factor Authentication is enabled
✅ Confirmed Apple ID region matches trusted phone number region (+91)
✅ Updated all personal information (legal name, address, email) on account.apple.com
✅ Force restarted iPhone multiple times
✅ Uninstalled and reinstalled Apple Developer app
✅ Signed out and signed back in with correct Apple ID
✅ Tested on both WiFi and cellular data
✅ Waited 48+ hours between attempts
None of these steps resolved the issue.
Support Response Issues:
This is where my frustration peaks. I have attempted to contact Apple Support multiple ways:
Phone Support: Shows "Phone support is currently unavailable" (though it was available last week)
Email Support: Submitted via developer.apple.com/support → No response for 4 days
Previous Contact: Had contacted support last week, but the troubleshooting steps provided did not resolve the issue
Current Status: No follow-up communication or resolution path from Apple
Known Issue in India - Why This Matters:
I have researched this extensively and found multiple threads in this forum (dating back months) with developers in India reporting identical errors during enrollment. To date, I have not found a single resolved thread with a working solution. This indicates:
This is a documented, recurring issue affecting Indian developers specifically
Apple appears to have backend infrastructure issues specific to India
Support has not provided a resolution path despite multiple reports
The Real Problem:
Apple's Developer Program enrollment system appears to have specific bugs or limitations that prevent developers in India from successfully enrolling, yet:
Support responsiveness is severely lacking
There is no documented workaround or known resolution
The support team seems unaware of or unprepared to handle this region-specific issue
My Request:
Acknowledgement from Apple that this is a known issue affecting India-based developers
A concrete resolution path (whether manual backend enablement, account review, or system fix)
Expected timeline for resolution:
Improved support responsiveness - Developers deserve answers, not silence
Additional Context:
I am ready to provide screen recordings of the exact error
I have all the necessary documentation (identity verification, address proof, etc.)
I am willing to complete any additional verification steps
I simply need clear communication and a path forward
I have been developing for iOS and want to contribute to the Apple ecosystem. However, this enrollment barrier is preventing me from doing so. Apple's support infrastructure for India needs improvement, and this issue needs attention.
If any Apple team member is monitoring this forum, please escalate this issue. Indian developers deserve better support and communication.
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
Tags:
Community Management
Developer Tools
Developer Program
Hi everyone,
I’m seeking advice or guidance regarding a frustrating issue with my Apple Developer Account that’s been unresolved since October this year.
Here’s the situation:
My account was fully functional from October 2023 until October 13, 2024. During that time, my enrollment as a US LLC was accepted, I paid the membership fee with auto-renew enabled, and everything was in order.
On October 13, 2024, I encountered a problem where my account is now stuck in what seems like a “limbo.”
When I log in to developer.apple.com, I see an option to “Enroll today,” but clicking it shows the error:
“Sorry, you can’t enroll at this time. Your Apple ID is already associated with the Account Holder of a membership.”
I’ve contacted Apple Support multiple times over the past month and a half. Each time, I’ve been told my case (ID: 102451753655) has been escalated to an internal review team, but I’ve received no updates, timelines, or resolutions.
This issue is severely impacting my business, as my app is ready for release but cannot be published.
I’m looking for advice:
• Has anyone experienced something similar?
• Are there alternative ways to escalate this issue beyond the usual support channels?
At this point, I’m considering taking this issue to public platforms like Twitter/X and LinkedIn to get Apple’s attention. If the problem persists, I’ll likely need to involve legal representation.
Any help or suggestions would be greatly appreciated.
Thank you,
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
Tags:
Apple Business Manager
Developer Program
Hi,
a few weeks ago I received this email:
"Notification of Apple Developer Program License Agreement (PLA) violation" by app_notification @apple.com.
Content was:
"We are writing to inform you that your company is not in compliance with the Apple Developer Program License Agreement (PLA).
Section 11.2 (Termination) states:
(g) if You engage, or encourage others to engage, in any misleading, fraudulent, improper, unlawful or dishonest act relating to this Agreement, including, but not limited to, misrepresenting the nature of Your Application (e.g., hiding or trying to hide functionality from Apple’s review, falsifying consumer reviews for Your Application, engaging in payment fraud, etc.).
Be aware that manipulating App Store chart rankings, user reviews or search index may result in the loss of your developer program membership.
Please address this issue promptly."
and indeed, there was a problem with an app, which I then fixed.
But then it started to become a little bit weird, which makes me think it could be a phishing attempt.
I asked them for more information, which app they are talking about, etc., but I only received this reply:
"Hello,
We would like to speak with you about your apps on the App Store.
Please provide a number where you can be reached and we will contact you at our next opportunity.
Sincerely,
Apple"
I replied to them I am currently on holiday and would like to clarify this via email and that I fixed the problems (they didn't tell me which app or what exactly was wrong, but I checked it by myself)
What was their reply?
Exactly the same as above:
"Hello,
We would like to speak with you about your apps on the App Store.
Please provide a number where you can be reached and we will contact you at our next opportunity.
Sincerely,
Apple"
So, I replied again and asked them if they could just tell me what is wrong and if this problem still exists, etc.
Their reply:
"Hello,
We would like to speak with you about your apps on the App Store.
Please provide a number where you can be reached and we will contact you at our next opportunity.
Sincerely,
Apple"
They basically sent me the exact same email 3x in a row without answering any of my questions or telling me any details. At this point, I am really not sure anymore if this legit or not.
I opened a support ticket with Apple and ask them if it's legit, but no reply so far.
Did someone made any similar experience on here?
Our developer account was granted the com.apple.developer.mail-client by Apple ages ago, which we use for one of our apps.
At the time, this entitlement was granted through a special "entitlements" drop-down on the profile creation page. In fact, the entitlement is still available to us in this manner:
Unfortunately, applying the entitlement directly to the profile no longer works through the App Store Connect API. Which is a bummer because we periodically use the API to update our development and ad hoc profiles with new UDIDs.
I was eventually able to get Apple to migrate the entitlement to a capability that we can instead apply to the app IDs in our account. Great!
However, for some reason the "Default Mail App" capability (on the "Edit your App ID Configuration" screen) shows does NOT apply to Ad hoc profiles:
Note that "Ad hoc" is missing.
This means we still need to update the Ad hoc profile for the app in question manually through the Apple developer portal.
This has to be a bug. It makes no sense that this specific capability doesn't apply to Ad hoc profiles. Other capabilities don't have this issue. e.g.:
Another strange thing is that on the profile page for the ad hoc profile under "Enabled Capabilities" it shows "Default Mail App" (see screenshot above) but the capability/entitlement is missing from the downloaded profile unless I add it via the drop down menu on the profile page.
How do I get Apple to fix this? Multiple support tickets submitted via our developer account have gone unanswered. (It took months just to get the entitlement partially migrated in the first place.)
I'm looking for advice or anyone who's experienced similar delays with nonprofit developer account enrollments.
Timeline:
In mid-September, we had some initial email validation issues during our nonprofit organization enrollment. Senior Advisor Kevin (case 102691832489) resolved those issues and cleared us to continue enrollment on September 16-17.
We continued immediately on September 17th, and our status changed to "Your enrollment is being processed" with enrollment ID UH4UT85YS3.
It's now been 28 days with no status changes, no requests for additional information, and no timeline.
Follow-up attempts:
I've called support three times (Sept 19, 26, and Oct 7). Each time I was told the application is "with a separate department they can't contact." They created additional cases but couldn't provide any updates or access to the reviewing team.
Questions for the community:
Is 28 days normal for nonprofit enrollment processing after continuing? Has anyone found a way to get status updates when regular support can't access the reviewing team? Is there a specific escalation path for nonprofit accounts that differs from standard enrollments?
We're a 501(c)(3) church launching an app for a capital campaign, so the delay is starting to impact our timeline. Any insights or experiences would be greatly appreciated.
Details:
Enrollment ID: UH4UT85YS3
Organization Type: Nonprofit 501(c)(3)
Continued enrollment: Sept 17, 2025
Current status: "Your enrollment is being processed"
Thanks in advance for any guidance.
I’m facing an issue with In-App Purchases. I’ve completed the setup successfully. I logged in with User A's Apple account on an iPhone and completed a purchase. After that, I logged in with User B's account on the same iPhone. When I try to make the same purchase, I get the following error:
“Purchase is a duplicate and will not be reported.”
Because the purchase was already made using User A’s Apple ID, I’m unable to make the same purchase again using User B’s account on the same device.
Could you please guide me on how to handle this situation?
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
Tags:
Subscriptions
StoreKit Test
App Store Connect
In-App Purchase
If you stucked for weeks trying to download your .p8 file,
fail every time on every browser!!
I finally download it using TOR browser
Plus button is not showing to create a new identifier. Tried Windows+Firefox, Windows+Chrome, Mac+Chrome and Mac+Safari. With none of those combinations I've been able to see the button.
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
It's been over a week since I submitted my membership purchase for a developer account. I had to resubmit it today because I believe there might be an issue with the system. I received the acknowledgment email again. Could someone please check my order? I'm looking forward to contributing to the macOS app ecosystem.
I don't even know where I can also check these purchase requests so I can provide you with the IDs I think you can use my apple id tho .
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
Hi!
I was wondering when the maintenance of the Apple Developer website will end as I need to register a new App ID for my project. I know that WWDC just ended, but is there an estimate for this?
Hello, my name is Kanazawa Kenta, and I am a university student currently conducting research and development using visionOS.
In my project, I would like to access the main camera using the Enterprise APIs for visionOS. However, when I try to request permission or view the documentation, I receive the following message:
"Your account can’t access this page.
There may be certain requirements to view this content.
You must be the Account Holder of an Apple Developer Program for Organizations or an Apple Developer Enterprise Program to view this page."
I am currently enrolled in the Apple Developer Program as an Individual.
My question is:
Is it possible to use the Enterprise APIs with an individual developer account?
If not, what are the available options for students or researchers who wish to use these APIs for academic purposes?
I would greatly appreciate any guidance or suggestions on how I can gain access, or alternative ways to use the main camera for research in visionOS.
Thank you for your help.
Best regards,
Kanazawa Kenta
After my account was converted to an organizational account, I tried to submit a new W-9, but I get an error: "The Type of Beneficial Owner does not match the individual or company status you previously provided."
I had selected "Individual/Sole proprietor", based on my understanding that this is what should be selected on the W-9 for a single-member LLC.
My initial guess as to what's causing the error, is my single-member LLC may have been miscategorized in the migration to an organization account so the intended option doesn't work. As per the official W-9 instructions, a single-member LLC should be categorized as an "Individual/sole proprietor or single-member LLC" on the form for tax purposes, but when I select "Individual/Sole Proprietor" on the "Type of Beneficiary Owner" dropdown on the App Store Connect front-end form for the W-9, which I assume corresponds with the aforementioned option on the true W-9 form that includes "single-member LLC", I get the aforementioned error.
I was alternatively informed by Developer Support that the above error may be occurring because I haven't signed the latest Apple Program License Agreement, which I haven't been able to access, which they claimed is because I hadn't provided banking information for my account.
So I added my business bank account but a week later the top of the Business section still says "Your banking updates are processing, and you should see the changes in 24 hours. You won't be able to make any additional updates until then."
I contacted Apple Developer Support about all of the above and am still waiting for a response. While I wait, I'd like to ask here whether anyone has any ideas as to why the W-9 error is occuring or how long banking changes actually take to process, in case either of these is something I can resolve in the meantime.
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
I am member of Apple Developer Program for 4 years. Normally, it is renewing at 27 February each year. This year it is not renewed and also I can not renew it manually. I tried it via Mac, IOS, Apple Developer App but none of them is working. There is no renew/cancel etc option. When I check app only it says you have a membership with a past date but click is not working. Need help urgently!
can i contact by telephone )
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
When I try to cancel it I get "Your request is temporarily unable to be processed. Please try again". I have since created a new test user from "Users and access", set the renewal for subscriptions to be at 5min. Added the new test user on my iPad where I am developing locally as a sandbox account, and then purchased the same subscription. And same problem happened - I can't cancel it from Apple ID -> Subscriptions. Getting the very same error. Also the subscription there seems to renew on a daily base and not on every 5 minute as I have set it. If I try "Clear purchase history" from the "Users and Access" from AppStore connect - nothing happens, I still see the subscription and I can't purchase it again.
Please advise how to proceed in this situation. This happens on iOS 15.5 if it does matter and I am using StoreKit2.
Regards,
Al
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
Tags:
Subscriptions
StoreKit
In-App Purchase
I can login. but when I click account, I was redirected to a page wiith a form directly.Need assistance with accessing your developer account?I got email saying below, but they never contact with me. What should I do? I need use the account info the app deloyment. Thank you for contacting us.We’ve received your support request and will get back to you in one to two business days. Your case number is xxxxxxxFor additional information on development-related topics, visit Apple Developer Support.Best regards,Apple Developer Program Support
Dear Apple,
I had successfully renew my membership with bellow email
"Your Apple Developer Program membership has been renewed for another
year and your membership details are below. We look forward to the innovative
new apps you'll bring to Apple platforms."
A few days later, I got another email
After several attempts, we're unable to collect payment using the payment method you provided to renew your Apple Developer Program membership. Your access to the Apple Developer Program has been disabled.
At https://developer.apple.com/account, It displays a button with "Enroll today" instead of "Renew membership". Clicking it show below error
"Your Apple Account is already associated with the Account Holder of a membership."
I've tried getting support from https://developer.apple.com/contact/topic/SC1101/subtopic/30007/solution/select, but no reply after a few days.
All my apps are not able to receive notifications and I'm afraid it will be removed from PlayStore soon.
Anyone experienced such issue and anyway to get it resolved quick?
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program