Hello, I’m hoping someone from the community can give me some guidance. I submitted payment for my Developer Program enrollment on May 19. I began following up with support on May 21 and stayed in contact until May 27, during which I received messages saying the order was under review and that I should not retry the payment until the review was complete. Since then, I haven’t received any updates, despite repeated follow-ups. I’ve asked about the status, whether the payment failed, and whether any corrections are needed, but I haven’t received any reply. At this point, I’m not sure: If anyone else has faced this kind of delay or silence? Whether I should just retry the payment? If the problem could be caused by using a company credit card under a different name than mine? Whether I will be contacted even if the order is canceled? The lack of communication is really blocking my work. I’d appreciate any advice from others who’ve gone through this or guidance from someone at Apple who can escalate the case. Thanks in advance.

Hey everyone, I’ve been trying to get my apple developer account approved for weeks now with so many back and forth messages exchanged. However, I’m still not sure where my application stands. I submitted my verification docs multiple times through a special link. It was under review but then no one acknowledged its current status. Later, I received a follow up asking me to enrol again because it was causing some issue. But when I tried doing that, it says there is some error And asked me to contact support to resolve this. how long will this take before I get to the stage where I can make a payment and have my account approved?

Hi folks, I bought a apple developer program two weeks back. I have got the enrollment ID but it says it is still in review. Is two weeks the standard time or is there anything I have to do from my side.

I urgently need help with my Apple Developer account. I’m the Account Holder for my organization, but when I try to open Membership Details, I get the following message: “Your account can’t access this page. There may be certain requirements to view this content. If you’re a member of a developer program, make sure your Account Holder has agreed the latest license agreement.” However, I am the Account Holder, and I’ve logged in with the correct Apple ID. Since then, I haven’t been able to access the Membership page or renew our developer program — even though I’ve tried many different ways (different browsers, devices, clearing cache, logging in/out, etc.). Here are our account details: Entity Name: REVER REAL ESTATE TECHNOLOGY COMPANY LIMITED Team ID: W2GAXF66RN Program: Apple Developer Program (Organization) Phone: +84-0869702321 Address: No. 5 - 7, B4 Street, An Loi Dong Ward, Thu Duc City, Viet Nam Annual Fee: US$99 Renewal Date: October 19, 2025 I have already added valid VISA payment methods, but the membership didn’t auto-renew. Please let me know how to fix this issue as soon as possible — our apps depend on this renewal, and the delay is critical for our business operations. Thank you very much for your assistance!

I want to create a verified Mobile Device Management (MDM) profile for Apple devices. As we are developing a solution to manage customer-owned Apple devices by remotely installing and managing an MDM configuration profile (both supervised and unsupervised way). Any documentation, enrollment prerequisites (such as Apple Business Manager or Developer Enterprise Program), and support you can provide in this regard would be greatly appreciated.

I'm currently transferring an iOS app to a new Apple Developer account and following the process outlined in Apple’s documentation: 🔗 TN3159 - Migrating Sign in with Apple users for an app transfer The process for generating transfer_identifiers and migrating existing users is clear, and I don’t expect issues with that part. However, I have a question about preserving the user session after the transfer. My setup: The app uses Sign in with Apple via a backend-based authentication flow. On login, the app retrieves the authorization_code and sends it to the backend. The backend exchanges the code for tokens from Apple, including a refresh_token. That refresh_token is then used on the backend to validate the user’s identity on subsequent requests. My concern: Once I initiate the app transfer, migrate users, and update the backend with new Apple credentials (client ID, team ID, etc.), I assume that the existing tokens issued under the old credentials will become invalid. So my question is: Is there a way to maintain the user’s authenticated session through this transition without requiring them to manually sign in again? I’d like to ensure a seamless experience for users, if possible.

Hello Community, A few years ago, I attempted to enroll in the Apple Developer Program, but the process was blocked with the following error message: "Your enrollment could not be completed. Your enrollment in the Apple Developer Program could not be completed at this time." As a developer, I regularly help businesses and individuals set up their Apple developer accounts, and I’ve never encountered this issue with any of my clients—only on my own personal account. I’ve since discovered that others have faced this problem too, but none seem to have found a working solution. I’ve sent multiple emails to Apple Support and I have yet to receive a single response. This matter is extremely urgent for me. If anyone has experienced this issue and successfully resolved it, please share your solution. I’d greatly appreciate any insight. Thank you.

Yesterday I paid for my developer account the way I pay for Apple Music and iCloud every month. I received an email that the payment was successful. But my account still looks unpaid. Now if I try to click the renew active button in the Developer app I get a message that my developer account is already subscribed. Last time I was told in technical support that the payment was made for another developer account, but I paid for my account while logged in with my apple id. I ask you to resolve this issue so that my account becomes active.

Registered close to 2 weeks ago and the account seems to be delayed. I cannot seem to get any help on this. Here is the message I have on the dashboard, Your enrollment is being processed. Your enrollment ID is 95CTAKWD6P. Any advice would be appreciated

First of all, I found that after upgrading to this version, my phone gets extremely hot in the background (I upgraded to this version yesterday, and I was using iOS 18.6 before yesterday). It feels that the camera app has been upgraded inexplicably, the operation is particularly difficult to use, and it does not conform to logic at all. I don't know why it has been changed like this. Can you give users a choice and let them choose whether to use this new version of liquid glass or the classic one?😉 I don't know why the feedback assistant app can't be used, and I will show it in the video below.

We are using apple pay on the Web. But we are getting this error as below while creating the session from our API - {"error": "Failed to create Apple Pay session: 400 Bad Request: [{ "statusMessage": "Payment Services Exception merchantId=2BA8AF828D93E74EC76655D09C9132B7445BA789D674E970873CCCD85E5A8A5E not registered for domain=https://applepay-dev.ippay.com", "statusCode": "400" }]"} ==================================================== Please use the following Curl request to generate the error. curl --location 'https://applepay-dev.ippay.com/api/v2/payment/alternatepay/session/create' --header 'Content-Type: application/json' --header 'Accept: /' --header 'Sec-Fetch-Site: same-origin' --header 'Accept-Language: en-US,en;q=0.9' --header 'Accept-Encoding: gzip, deflate, br' --header 'Sec-Fetch-Mode: cors' --header 'Host: applepay-dev.ippay.com' --header 'Origin: https://applepay-dev.ippay.com' --header 'User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/18.5 Safari/605.1.15' --header 'Referer: https://applepay-dev.ippay.com/payment/payment.html' --header 'Content-Length: 84' --header 'Connection: keep-alive' --header 'Sec-Fetch-Dest: empty' --data '{"validationUrl":"https://apple-pay-gateway.apple.com/paymentservices/startSession"}' Configuration steps we followed - A. Created Merchant ID B. Created payment processing and Merchant Identity certificate C. Did domain association mapping for the merchant C. Created domain name and TLS SSL for the server from where we are calling the API Please advise.

See title. I'm logged into the correct account, developer mode is correctly enabled, and the associated Apple ID is the same as my developer account. Has anyone else encountered this issue? I only see the public betas that are available.

I enroll Apple Developer Program as an individual developer, but the system show me this error. Anyone same? What should I do?

I have to admit, I resisted Apple until about one year ago! I was die hard android. The main reason for the switch was the T-Mobile mobile SMS relay the deposit of the message and the timing of some SMS messages were very suspect. The relay number would keep automatically coming back. I searched been verified and never have I seen more than 10 comments about a person or a number, this was over 100!! now let me get to my point. I was hoping someone could give me a redemption code for the Copilot so I can look into my OneDrive and see how it increases security with Apple OS. I was told on some occasions that the “wheel“ user was necessary for Apple to function however it is a unix system that needs the wheel function. I don’t think Apple iOS needs the “wheel” user so I was wanting to download that Copilot for better results. thank you for any help I receive.

I am a recently joined developer. However, I have 5 app builds, and 3 are in live in the App Store. I recently updated from iPhone 13 mini to iPhone 16e. I am logged into iCloud with my personal Apple ID, but in media & purchases, I am logged in with my Apple dev ID (email has my company domain). For some reason, only my oldest app build is visible in testflight on my iPhone. Logging in on MacBook, I see all 5 apps and current builds. Under testflight tab there, the correct group with my email (same as developer account ID) is listed as invited. Yet, none are visible in my iPhone testflight. Clicking on the invite email gives "Couldn't Load App This invitation cannot be accepted because your Apple Account, (redacted) has already been associated to this app." Does anyone, please, have any advice???

We are implementing a report of all cancelled subscribers to our mobile App called SweetLifeSaver. We would like to identify the subscription date and the cancellation date for all such users. How do we get this information?

Hello, My Apple Developer account has been locked for over a month, but I do not know the reason for the block. I have submitted multiple requests for assistance via this form and other channels, but I have not received any response. Could you please advise what steps I should take to resolve this issue? Is there another contact or department I can reach out to for help with unlocking my developer account? Thank you for your support.

"your apple id is not eligible to use this application at this time" Whenever I sign in to apple developer， how to solve, my apple id is "xcdplus at qq.com", and i also found my code sign failed in my ci process.

Hi everyone, I'm working on integrating push notifications for Apple Wallet passes (loyalty cards) with a custom Pass Type Identifier. I've set up the Pass Type ID and APNs certificates in the Apple Developer portal. My backend sends push notifications via APNs with the topic set to the Pass Type ID. APNs responses indicate success (HTTP 200), but the notifications do not appear on devices. Device tokens are valid and properly stored. The pass JSON includes webServiceURL and authenticationToken. Has anyone encountered this issue or can share insights on: Common misconfigurations that prevent push notifications from being delivered to Wallet passes? Additional steps or configurations required in the Apple Developer account or in the pass JSON? Ways to debug or log APNs push notifications specifically for passes? Restrictions or limitations of Wallet pass notifications? Thanks in advance for your help!

Hello All, I am trying to generate APNs certificate but no luck. Please guide me how to generate it. Thanks