Here on the forums I see a lot of reports like this: According to App Store Connect, I’m an Admin member of a team, but I can’t access the Certificates, Identifiers, and Profiles section of the Developer website for that team. There’s one really common reason for this, namely that this is an Individual team. This is clearly documented in Developer Account Help > Access > Roles and access, which says: If you’re enrolled as an individual and add users in App Store Connect, users receive access only to your content in App Store Connect and are not considered part of your team in the Apple Developer Program. So, if App Store Connect indicates that you’re a team Admin but you can’t access Certificates, Identifiers, and Profiles, it’s critical that you check that this is not an Individual team. To do this: Log on to Developer > Account. Select the correct team at the top right. Scroll down to the “Membership details” section. Look at the “Enrolled as” field. If it says “Individual”, then only the team’s Account Holder can access Certificates, Identifiers, and Profiles. OTOH, if it says something else, like “Organization” or “Enterprise”, then see below. If you’re working for someone else who only has an Individual team, I recommend that you encourage them to update to an Organization team. For advice on how to do that, see Developer Account Help > Membership > Updating your account information > Updating an individual membership to an organization membership. If you can’t access Certificates, Identifiers, and Profiles and you’re absolutely sure that this is not an Individual team, I recommend that you seek formal assistance via Apple > Developer > Contact Us. Share and Enjoy — Quinn “The Eskimo!” @ Developer Technical Support @ Apple let myEmail = "eskimo" + "1" + "@" + "apple.com"

Hello, I enrolled in the Apple Developer Program approximately 20 days ago. My enrollment has been stuck “In Review” since then with no update, no request for additional documents, and no communication from Apple. I submitted a support request 10+ days ago and have received no response. Submit another request without update.. Here is my situation: • Enrollment status: In Review • Support case submitted: ~10+ days ago, no reply • Country: Canada I have verified that: • Two-factor authentication is enabled on my Apple ID • There are no pending agreements in the developer portal • All enrollment information was submitted correctly I kindly request that someone from the Apple Developer Program enrollment team review my case and provide an update or escalation path. Thank you.

I'm trying to enroll in the Apple Developer Program as an individual, but I keep hitting a dead end. Every time I attempt to enroll, I get a generic error saying my enrollment could not be completed at this time, with no detail on why. I've reached out to Apple Developer Program Support by email about this but haven't received any response, which is why I'm turning to the community here. On my end, I've ruled out all the common issues. Two-factor authentication is on, I have a valid major credit card on file, I'm enrolling through the web rather than the Developer app, no VPN is active, and my Apple ID is email-based. If anyone from Apple can take a look at my account, or if someone in the community has run into this same error and found a fix, I'd really appreciate the help. Thanks in advance.

Hola, compre el 25 de marzo la membresía de desarrollador, pero aun mi cuenta sale pendiente, no subo datos de empresa ya que soy freelance. Cuanto podría tardar la aprobación de la cuenta. Ya mande dos ticket a soporte pero nada responden

Hi everyone, I am an iOS developer from Ecuador and I am writing to ask if there's any way to fix my issue. After some initial struggling with my phone number not being able to receive Apple verification messages, I was able to register an Apple ID and use that Apple ID to enroll into the Apple Developer Program. Currently, I am stuck at the step of paying the subscription fee. When I try to pay for the 99$ enrollment fee, I receive an "Order Acknowledgement" e-mail from Apple but the payment is never processed. I have tried with multiple debit cards: 2 times with my main crypto debit card emitted from a Hong Kong bank 1 time with a debit card emitted from a local Ecuadorian bank 1 time with a debit card emitted from a US bank In all these cases the result is the same: the same order acknowledgement e-mail but nothing more happens. I even tried asking the support via e-mail (the only method that is supported in my country), but no one replies. Does anyone have any tip on how to overcome this situation?

Hello, I am facing a critical technical blocker regarding the Family Controls (Screen Time API) entitlement for my app extensions. Current Situation: My parent app (com.hayashikento.FocusPact) is already approved for the Family Controls (Distribution) entitlement. However, the associated DeviceActivityMonitorExtension (com.hayashikento.FocusPact.FocusPActMonitor) and ReportExtension (com.hayashikento.FocusPact.ReportExtension) are still pending entitlement approval. Technical Issue: Because the extensions lack the Distribution entitlement, ManagedSettings and DeviceActivity triggers (like intervalWillEndWarning) are ignored by the system when testing via TestFlight or in a non-development environment. As a result, I am unable to verify the core "automatic re-blocking" logic and "usage reporting" features in a real-world scenario. This has completely halted the final QA and TestFlight phase of my project. Requests: Could an Apple engineer verify if these extension IDs can be linked to my existing approved parent app entitlement? Is there a specific process to expedite the "linking" of extensions when the main app is already authorized? App Details: Parent App Bundle ID: com.hayashikento.FocusPact Extension IDs: com.hayashikento.FocusPact.FocusPActMonitor, com.hayashikento.FocusPact.ReportExtension Apple ID (App)6759132649 I have already submitted the web request forms, but the lack of synchronization between the parent app and extensions is preventing my MVP launch. Any assistance would be greatly appreciated. Thank you.

Hello, I am facing a critical technical blocker regarding the Family Controls (Screen Time API) entitlement for my app extensions. Current Situation: My parent app (com.hayashikento.FocusPact) is already approved for the Family Controls (Distribution) entitlement. However, the associated DeviceActivityMonitorExtension (com.hayashikento.FocusPact.FocusPActMonitor) and ReportExtension (com.hayashikento.FocusPact.ReportExtension) are still pending entitlement approval. Technical Issue: Because the extensions lack the Distribution entitlement, ManagedSettings and DeviceActivity triggers (like intervalWillEndWarning) are ignored by the system when testing via TestFlight or in a non-development environment. As a result, I am unable to verify the core "automatic re-blocking" logic and "usage reporting" features in a real-world scenario. This has completely halted the final QA and TestFlight phase of my project. Requests: Could an Apple engineer verify if these extension IDs can be linked to my existing approved parent app entitlement? Is there a specific process to expedite the "linking" of extensions when the main app is already authorized? App Details: Parent App Bundle ID: com.hayashikento.FocusPact Extension IDs: com.hayashikento.FocusPact.FocusPActMonitor, com.hayashikento.FocusPact.ReportExtension Apple ID (App)6759132649 I have already submitted the web request forms, but the lack of synchronization between the parent app and extensions is preventing my MVP launch. Any assistance would be greatly appreciated. Thank you.

I purchased the Apple Developer Program on March 26, 2026. Payment went through immediately. I have the invoice (UA31019584), the order confirmation (W1318171870), and €99 charged to my card. Apple had no problem taking my money within seconds. Five days later: Account status: Pending Portal still says "Purchase your membership" and asks me to pay again App Store Connect: inaccessible TestFlight: inaccessible I contacted Apple Developer Support on day one — both by email and callback request. I now have three open cases and have received exactly zero responses: Case ID: 102856462218 — Program Purchase and Renewal Case ID: 102853916886 — Program Purchase and Renewal Case ID: 102853919455 — Program Enrolment Not a single acknowledgment. Not even an automated "we're looking into it." Nothing. My app is built and ready. I have testers waiting. I cannot distribute anything — not even through TestFlight — because Apple took my payment and then stopped responding. I see dozens of threads on this forum from developers with the exact same problem going back months. Paid memberships stuck on Pending, no activation, support completely unresponsive. This is not an isolated case — this is a systemic failure in the enrollment system that Apple has apparently chosen to ignore. I am based in the EU and I am fully prepared to pursue this through consumer protection channels if this is not resolved. You cannot charge someone for a service and then refuse to provide it or even respond to inquiries. For the world's biggest tech company that is built on software, this is practically a joke. I don't remember the last time seeing an issue like this from any other company in my whole life living on this planet. New developers practically cannot join and publish apps on Apple anymore. But if you are happy to pay, they will let you. And after payment, they will put a notice at the top reminding you to 'complete your purchase' and pay again. Is this really Apple or has this company been hijacked by some retard?

I am developing a productivity app called "FocusPact" using the Screen Time API (Family Controls). Current Status: The parent app bundle ID (com.hayashikento.FocusPact) has already been approved for the Family Controls (Distribution) entitlement. I have recently submitted a new request for the DeviceActivityMonitorExtension bundle ID: com.hayashikento.FocusPact.FocusPActMonitor. The Issue: Currently, the extension only works while debugging with Xcode (Development entitlement). When the device is disconnected, the intervalWillEndWarning and intervalDidEnd triggers are ignored by the system because the Extension ID lacks the Distribution entitlement. This is a critical blocker for my MVP testing phase on TestFlight, as I cannot verify the core "automatic re-blocking" logic in a real-world environment. Request: Could any Apple staff or engineers help expedite the linking of this extension ID to my existing approved entitlement? Parent App ID: com.hayashikento.FocusPact Extension ID: com.hayashikento.FocusPact.FocusPActMonitor I would greatly appreciate any guidance or assistance to resolve this so I can proceed with user testing. Thank you.

I'm pretty sure a lot of people had this issue already, I just can't find a concise reply with what I should do. I'm trying to enroll to the developer program, I live in an EU country. It requires me to enter my Driver's License, I also tried my official document as per online recommendation, but it didn't work. I'm legal here, but not a citizen or EU passport holder. I don't know what to do as this is my only official address.

When signing in on the Apple Developer website with the phone number-based account I created when I was setting up my Mac, this error message is shown: Your Apple ID is not eligible to use this application at this time. I've seen other people with this problem and I hope that we will be able to log in using phone number accounts soon. For now, creating a new email-based account seems to be the only solution, but I don't want to do that 😂

Dear Apple Support Team, I am writing to formally escalate an unresolved membership activation issue that has persisted despite multiple support requests submitted through the official channels. I kindly request your urgent attention to this matter. ISSUE SUMMARY I placed an order for an Apple subscription/membership under Order Number W1360969504. However, following the successful completion of the payment, my account was never activated. The membership remained in a pending state with no resolution. PREVIOUS SUPPORT ATTEMPTS In an effort to resolve this issue, I contacted Apple Support on two separate occasions: Support Case ID: 30000002928955 Support Case ID: 102851903923 Unfortunately, neither of these cases received a response from the support team. Due to the continued inactivity of my account and the complete absence of follow-up communication, I was left with no option but to cancel the membership myself. SECOND ENROLLMENT ATTEMPT Following the cancellation, I re-applied for the membership. The new order was processed and payment was completed successfully: New Order / Invoice Number: W1638536754 However, this second enrollment is experiencing the exact same issue. My account has again failed to activate, and I am continuously presented with the following error message: "To continue your enrollment, complete your purchase now" This error appears despite the payment having been processed, which suggests a backend activation failure on Apple's side rather than an issue with my payment method or account credentials. CURRENT STATUS Two payments processed — membership never activated on either occasion Two prior support requests submitted — no response received Persistent enrollment error blocking any progress Account remains inactive as of the date of this email REQUESTED ACTION I kindly ask that your team: Investigate both orders (W1360969504 and W1638536754) and identify the root cause of the activation failure. Review and respond to the previously submitted support cases (#30000002928955 and #102851903923). Manually activate my membership Provide written confirmation of the resolution steps being taken. Given that this issue has already caused significant delay and inconvenience, I would greatly appreciate a response within 24–48 hours. Thank you for your time and assistance. I look forward to a prompt and satisfactory resolution. Sincerely, Miraç Bahadır Öztürk March 30, 2026

Hello, it's been 14 days since we applied for an Apple Developer account for our company, and it's still not active. We've sent three emails, but haven't received a single reply. Has anyone else experienced this problem?

A lot of us seem to be having issues with Apple Developer Program enrollment. We paid, and then got stuck. I’ve been waiting 4 days without any response so far, which honestly seems mild compared to some others here. A lot of people are opening separate threads about this, and I’m sure many more are not posting at all. At some point these issues will probably get resolved, and it would be really helpful for others to know how long it actually took. So if your case was resolved, please leave a comment with how long it took and whether you did anything that helped move it forward. Common Patterns: Support is not responsive. Emails often go unanswered. My guess is they’re overwhelmed and heavily delayed. They may eventually get back to you, but don’t expect quick replies. Apple is not very active here either. I couldn’t find any reply from an Apple representative on this issue in the last two weeks. There used to be a phone number people could call, but apparently that is no longer the case. If you call regular Apple Support, they’ll usually tell you they can’t help and that there is no phone support for Developer Program. Enrolling through the website seems to take longer. From what people report, this is because Apple requires identity verification through the app, but for some reason does not make that clear on the website. “Second payment” - if your payment went through successfully, the Apple Developer site may still ask you to pay again. Don’t do it. You may end up paying twice. If you already received an invoice, do not make a second payment. If you already paid and got an invoice, don’t cancel your enrollment just to try again through the app. From what people report, that does not help. Some people report payment failures. If that happens, it may not be your fault. You can try a different payment method, but if it still fails, there’s a good chance the issue is on Apple’s side. Contact support. Some people wait for weeks without any response, so be prepared for that possibility.

I uploaded the first build of a new app, waited a week to get In Review. Then got rejected for a missing piece of metadata. I accidentally checked a box indicating I had age-related content which I don't - so I unchecked it, and replied to app review. A message came back the same day asking me to do what I just told them I did. I replied that I had already followed the required steps. Then just nothing for five days. I have no idea if my review was even progressing - with the status "Waiting for Review" and "Unresolved issues". So I had no choice but to cancel the submission and start over. Having been an iOS developer for more than ten years, App Review times have gotten completely unacceptable - to develop an application and have no idea how many weeks it's going to take to crawl through App Review only to be rejected for some trivial checkbox, and get kicked to the back of the queue.

The Apple Developer membership status remains pending even after completing the payment through a web purchase. This appears to be a common issue reported across various forums. I would appreciate assistance or help in resolving it promptly. Thank you.

Hello Apple Developer Team, On March 12, 2026, I successfully enrolled in the Apple Developer Program as an individual and was charged $99.00 to my card ending in 7850. I received all confirmation emails: Order confirmation (Order Number: D009513784) Shipment notification Invoice receipt (Invoice Number: MC57312775, Sales Order: AEU5157309) The payment was fully processed — the invoice shows "Amount Due: .00" and confirms the charge. The $99.00 was also deducted from my bank account, which I can confirm via my bank statement. Shortly after, I accidentally cancelled the enrollment in my account. Since then: My developer account shows no active membership The subscription does not appear in iPhone Settings → Subscriptions The purchase is not visible on reportaproblem.apple.com, so I cannot request a refund there I have no option to renew or re-enroll on developer.apple.com The only proof of payment I have are the emails from Apple confirming the charge I contacted Apple Developer Support over 2 weeks ago — both via email and through the support website. I have received zero response. Phone support is not available in my country (Ukraine). This was my first time enrolling in the program. I would greatly appreciate either: Restoring my enrollment and activating the membership, or Processing a full refund so I can re-enroll from scratch Details: Name: Yulii Kondratiev Country: Ukraine Order Number: D009513784 Invoice Number: MC57312775 Payment date: March 12, 2026 Amount charged: $99.00 Apple ID: I'm posting from the account used for enrollment Thank you for your help.

Please help! Apple Support Support is MIA Every app that I have in TestFlight returns with this message, I have attempted to contact developer account support that they have not returned any messages. It’s been over a week. “The requested app is not available or doesn't exist”

Hi, I’m enrolling in the Apple Developer Program as an individual. My subscription purchase was already confirmed by email, my card was charged, and I received Apple’s invoice 5 days ago. However, my developer membership is still not activated. When I sign in on the website, it still shows “Proceed with Purchase,” and now the Apple Developer support form fails every time with: “There was a problem processing your request.” Case ID: 102852545057 Enrollment ID: Y6WK6Q84XQ Sequence: 2-8744915202 Order ID: MKX7B85M1F Has anyone had the same issue? Thank you.

Hi everyone, I’m reaching out to see if anyone has found a fix for a stuck Apple Developer enrollment. I recently joined my company and need to get our environment ready, but I’m hitting a wall. The Timeline: Enrolled: Monday, March 23. Confirmation: Received the "2 business days to process" email. Current Status: My profile still says "Pending." The Issues: The portal gives me an option to "Complete enrollment by purchasing," even though I already did. Although the checkout showed "Success" at the time, no charge has appeared on my bank account yet. I’ve contacted Apple Support twice with no response so far. I’ve seen others mentioning similar issues lately. Has anyone managed to bypass this "Pending" loop without double-paying? Should I just keep waiting, or is there a specific support channel that actually responds? Thanks in advance for any insights!

I purchased the Apple Developer Program (Individual) over 48 hours ago. I received the Order Acknowledgement email confirming my US$ 99 payment was processed. However, my account still shows "Purchase your membership" and I have not received any activation email or follow-up. I submitted a support request (Case ID: 30000003529740) but have not received a response. The Apple Developer app also shows "Enrollment through the Apple Developer app is not available for this Apple Account," so I enrolled via the website as directed. Could someone from the Developer Program team please review my enrollment? Thank you.