Enrollment Pending – Payment "Successful" but no charge and no access

Question

Created 4d

Replies 2

Boosts 1

Participants 3

Hi everyone,

I’m reaching out to see if anyone has found a fix for a stuck Apple Developer enrollment. I recently joined my company and need to get our environment ready, but I’m hitting a wall.

The Timeline:

Enrolled: Monday, March 23.
Confirmation: Received the "2 business days to process" email.
Current Status: My profile still says "Pending."

The Issues:

The portal gives me an option to "Complete enrollment by purchasing," even though I already did.
Although the checkout showed "Success" at the time, no charge has appeared on my bank account yet.
I’ve contacted Apple Support twice with no response so far.

I’ve seen others mentioning similar issues lately. Has anyone managed to bypass this "Pending" loop without double-paying? Should I just keep waiting, or is there a specific support channel that actually responds?

Thanks in advance for any insights!

Boost

Answer 1

bexalldesign OP

3d

Even if you try to pay again, it gives you a "Duplicate order" error. I enrolled on March 24th, got the confirmation email the same day and the receipt the next day. But, my account, just like yours, still says "Pending".

1

Answer 2

Tomato OP

3d

Enrolled: Monday, March 23.

That's when you applied for a membership, right? You wouldn't be posting this topic if you are already enrolled in the developer program.

Received the "2 business days to process" email.

What have you done with it? It'll take Apple, Inc. several steps to make enrollment good. Apple, Inc. is a Certificate Authority. So they won't approve enrollment application without their identity verified, I suppose. You don't mention which membership type you are applying for. That's partly why some people ignore your cry for help.

0