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Request for Update to ABM Device Management Profile Setting – iOS 26.x / iPhone 17 MDM Restore Loop
Dear Apple Developer Team, Following the rollout of iOS 26.x and the introduction of the iPhone 17, we have identified a critical issue affecting Mobile Device Management (MDM) enrolment and restore operations. The issue appears to stem from the Device Management Profile configuration 'do_not_use_profile_from_backup' within Apple Business Manager (ABM), which currently defaults to False. This setting should be modified to True to ensure proper functionality. When the profile remains set to False, organisations leveraging MDM encounter repeated failures during device backup and restore operations. Specifically, restoring a supervised or managed device triggers a persistent MDM registration loop, effectively preventing deployment of iPhone 17 devices in managed environments. We recommend that Apple review and adjust the default Device Management Profile property within ABM to address this issue and restore full MDM compatibility for iOS 26.x and later.
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469
Nov ’25
Timed Subscriptions availability
Hello, Is it acceptable to have subscriptions that are available for limited times on the app, for example I would like only 100 new paid subscription purchases on the App every month. When the 100 quota is finished, users might see something like "Check back next month". This is to control growth and marketing purposes.
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391
Feb ’25
GetToken for service type com.apple.maid is not working
I have created a jwt token with headers { 'typ': 'JWT', 'alg': 'RS256' } and claim as : { 'iss': dep server UUID from Accounts call, 'iat': epoc time in seconds, 'jti': random uuid, 'service_type': 'com.apple.maid' } And signed the token with private key created during DEP MDM server creation. On the device I see Verification error when tried to login with Managed Apple account. In ABM, Access management setting was set to Managed Devices /Supervised only. Any help would be appreciated.
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103
Jun ’25
MDM Profile Installation Issue on iPhone 17 - Suspected Parameter Transmission Error
Issue Description: We are experiencing MDM profile installation failures specifically on iPhone 17 devices. After extensive testing and comparison between affected and working devices, we suspect this appears to be a parameter transmission error rather than device settings. Technical Analysis: Device Settings Comparison: No differences found between problematic and working devices in system settings, indicating this is not a configuration issue. Suspected Parameter Transmission Error: • Device model information appears to be restricted or blocked during profile download • User ID and phone number parameters are not being transmitted to the server • Installation logs show missing login ID and phone number entries Symptoms: • During MDM profile installation, the "Apps & Restrictions" section that should appear is missing • Profile download parameters are suspected to not be properly transmitted to the server • Installation process fails at the profile configuration stage Critical Finding: When we cloned a previously working device to create a problematic device configuration, the cloned device also began experiencing the same installation failures. This strongly suggests the issue is related to device-specific parameters or identifiers. Additional Information: We continue to receive reports of this issue from our iPhone 17 users, and these reports are occurring across various iOS versions. Request for Assistance: Has anyone encountered similar MDM profile installation issues on iPhone 17? Are there known limitations or changes in how device parameters are transmitted during MDM enrollment on this model? Any guidance on debugging parameter transmission or known workarounds would be greatly appreciated.
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425
Oct ’25
Unable to Generate MDM CSR for Apple Push Certificates Portal
Hi I am trying to develop Apple MDM solution as a vendor. I got the Vendor certificate from apple developer portal. When I was trying to generate the csr and upload to Portal (https://identity.apple.com/pushcert/) It says Invalid Certificate Signing Request. I had also tried to follow documentation (https://developer.apple.com/documentation/devicemanagement/setting-up-push-notifications-for-your-mdm-customers) but still the same error. Can anyone please guide how to generate the csr.
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71
Mar ’25
Problem applying screen changes (icon arrangement) in iOS 26 using Apple Configurator v2.18 on macOS Sequoia 15.6.1
I encounter a connection error with Apple Configurator v2.18 when, after making changes in macOS Sequel 15.6.1, I want to apply and transfer the changes to the iPhone icon layout in iOS 26: Apple Configurator v2.18 crashes and returns an error message: ‘Try the operation again. If it fails, quit the application, launch it again, and try again. [NSCocoaErrorDomain – 0x1001 (4097)]’ I have done some research, and it seems that this bug has been identified and fixed in Apple Configurator 2 v2.19 (Build 10434). Have you encountered this problem? Do you know where to find version v2.19? This fixed version does not appear to have been released yet, and Apple support has been unable to help me. Thank you all for your help.
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109
Oct ’25
ReferenceError: ReadableStream is not defined, Command PhaseScriptExecution failed with a nonzero exit code
ReferenceError: ReadableStream is not defined at Object. (/Users/anaadmin/Documents/AnaNewApp/node_modules/@expo/cli/node_modules/undici/lib/web/fetch/response.js:528:3) at Module._compile (node:internal/modules/cjs/loader:1198:14) at Object.Module._extensions..js (node:internal/modules/cjs/loader:1252:10) at Module.load (node:internal/modules/cjs/loader:1076:32) at Function.Module._load (node:internal/modules/cjs/loader:911:12) at Module.require (node:internal/modules/cjs/loader:1100:19) at require (node:internal/modules/cjs/helpers:119:18) at Object. (/Users/anaadmin/Documents/AnaNewApp/node_modules/@expo/cli/node_modules/undici/lib/web/fetch/index.js:11:5) at Module._compile (node:internal/modules/cjs/loader:1198:14) at Object.Module._extensions..js (node:internal/modules/cjs/loader:1252:10) After trying out all suggestions and different versions of tools such as XCode, nvm, yarn, node, etc., nothing works for me i added : <PROJECT_PATH>/node_modules/@langchain/core/dist/utils/stream.cjs - add const { ReadableStream } = require("web-streams-polyfill"); npm install web-streams-polyfill Tried downgrading to Node 18 as well as various polyfills but haven't been able to get it to work Following does not work in xcode Delete your Podfile.lock (I like to use the command '-rm -rf Podfile.lock' on the terminal for this) Delete your Pods folder (I like to use the command '-rm -rf Pods' in the terminal for this) Delete your .xcworkspace Pod install Clear your project into XCode> Product> Clean Build Folder i have tried cd ios pod install Continuously i am getting same error. Any one know, how to resolve this error
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1.2k
Feb ’25
Is NanoMDM a future-ready MDM for Apple Business Manager?
Hello, We are currently deploying Apple devices in our organization using Apple Business Manager (ABM) and are looking for a long-term self-hosted MDM solution. We initially considered MicroMDM, but since official support will end in December 2025, we are evaluating NanoMDM. I would like to confirm: Is NanoMDM a stable and production-ready option for long-term use with Apple Business Manager and Automated Device Enrollment (ADE)? Does NanoMDM support all essential features like: Supervision Remote wipe App deployment Configuration profiles Are there any limitations or known issues with using NanoMDM? Are there any other open-source or lightweight MDM solutions Apple developers recommend that are actively maintained? We are aiming for a reliable, secure, and future-proof self-hosted MDM setup. Any guidance or shared experience would be greatly appreciated. Thanks, Vijay Pratap Singh
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381
Jul ’25
No prompt/notification on device when using ABM/ASM MDM migration deadline in iOS 26
I'm are attempting to use the device management migration feature in Apple Business Manager / Apple School Manager (for devices running iOS 26 / iPadOS 26) to re-assign managed devices from one MDM server to another. We followed the published procedure (select device(s) → Assign Device Management → Set deadline → Continue). However, we are observing that on the device side, no notification or prompt appears to the user (such as “Enrollment Required” or “Your organization requires this device to enroll in a different device management service”), even after the migration deadline has passed. Here are the environment details: Device OS version: (iOS 26.1) Device ownership: enrolled via Automated Device Enrollment MDM re-assignment in ABM: old MDM server(name: https://dev5.clomo.com/panel/mackey-dev/ ) → new MDM server (name: https://obliging-bunny-equally.ngrok-free.app/ ) Deadline set: (12/10/2025 12:00 AM) Network connectivity: confirmed online at deadline time We would like to know: Under what exact conditions will the device display the notification/prompt, and what common mis-configurations prevent it from appearing? Is there any device log or activity indicator in ABM/ASM to confirm that the migration instruction has been sent to the device? In cases where the prompt does not appear, what troubleshooting steps can we perform on the device (or in the MDM/ABM configuration) to correct it?
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127
Nov ’25
subsequential normal notification will be surpassed if Critical display on the top banner while screen is on iOS
Hi There Our app is used in the hospital field and receives remote APNS via the Notification Service Extension. We found a scenario where screen is on, our app is in background, if a "Critical" notification is displayed as a banner at the top of the screen, subsequent normal notifications will be suppressed and no sound will play. Only after the user swipes away the critical notification will the normal notification appear and play a sound. is this as expected? I could not find any document on such case from Apple. Thanks.
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691
Aug ’25
Captive Portal API (RFC-8908)
Our organization is deploying passwordless authentication. Instead of using a password, employees must use the Microsoft Authenticator app to complete the login process. Unfortunately, employees with passwordless authentication can't complete the login on the Wi-Fi Captive portal with SAML authentication. The reason is that when an employee switches to the Microsoft Authenticator app, the Apple CNA (Apple Network Captive Assistant) disappears. As a result, the authentication process breaks. According to the https://developer.apple.com/news/?id=q78sq5rv source, iOS 14+ devices support the RFC-8908 standard. Unfortunately, we couldn't find a reliable source on how this feature works on iOS devices. The question is: Is it possible to automatically forward Wi-Fi clients to the SAML authentication portal in the default browser app (for example, Safari) after connecting an employee to Wi-Fi?
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129
Mar ’25
Automatic Assessment Configuration Entitlement Request Redirects to "Unauthorized" — Any Guidance?
We’re exploring the use of Apple’s Automatic Assessment Configuration entitlement for an iOS app currently in the proof-of-concept stage. We’re enrolled in the Apple Developer Program with an active subscription. Both the Account Holder and team members have accepted all relevant license agreements. However, when we try to access the entitlement request form at: 👉 https://developer.apple.com/contact/request/automatic-assessment-configuration/ We are immediately redirected to: 🚫 https://developer.apple.com/unauthorized/ This happens for all team members, including the Account Holder, so it doesn’t appear to be a role-specific permissions issue. The app is still in the proof-of-concept stage — there’s no App Store listing or App ID yet. We’re trying to confirm entitlement eligibility before proceeding further. Questions: Is an App Store listing or App ID required to access this request form? Are there any hidden prerequisites (account permissions, team roles, prior submissions, etc.) that need to be fulfilled? Has anyone here successfully submitted this form — and if so, what steps or conditions were required? Any guidance or shared experience would be greatly appreciated. Thanks in advance!
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727
Jul ’25
iOS26 WebContentFilter DenyList changes
We have a WebContentFilter that has an AllowList with a couple of domains and a DenyList that includes www.apple.com. This works on iOS18.x but doesn't work in iOS26 as www.apple.com can be reached. https://support.apple.com/en-gb/guide/deployment/depc77c9609/web Indicates that .apple.com is always accessible but evidence seems to indicate this wasn't the case pre iOS26. An older version of this page https://web.archive.org/web/20220427202204/https://support.apple.com/en-gb/guide/deployment/depc77c9609/web has no mention of .apple.com although field names are also different. Has this change come about due to the filtering changes introduced in iOS26 and is there any way we can still block .apple.com going forward. Would a content plugin be an options ?
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3w
Enterprise Program Renewal date keeps moving
Hi We've had an Enterprise Developer a/c for years. But last year they asked a bunch a questions to confirm we were a company. I answered them all and then it said it would review the answers. Were a big company and answered these questions before so just expected it to go through. Then our Enterprise Program a/c was up for renewal in April. But the money was never taken from the company cc and every expiry date the renewal date keeps moving forward a month. Its now been moved to Sep 2025. Either were getting April-Sep free or were going to be landed with a CC bill for 12+5 months soon. Anyone else seeing this. Is there an email or webpage for Enterprise a/c support? We have the money :)
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399
Sep ’25
Signing Certificates for MDM Configuration Profiles
Subject: Questions Regarding Signing Certificates for MDM Configuration Profiles Dear all, I hope this message finds you well. I have some questions regarding the signing certificates used for MDM configuration profiles. Currently, our company uses an SSL certificate to sign MDM configuration profiles. However, with the announcement that the validity period of SSL certificates will gradually be shortened starting in 2026, we are considering alternative options for signing certificates. Through our internal testing and investigation, we have found examples of the following certificate chains being used: ・Developer ID - G1 (Expiring 02/01/2027 22:12:15 UTC) + Developer ID Application certificate chain ・Apple Root CA + Apple Worldwide Developer Relations Intermediate Certificate + MDM CSR certificate chain We would appreciate any insights or experiences you can share regarding the following points: Apple Support previously advised that "certificates issued by public certificate authorities (CAs) trusted by Apple" are recommended. The certificates listed at https://www.apple.com/certificateauthority/ are typically preinstalled on Apple devices. Are these considered "trusted public CAs" by Apple in this context? Is it acceptable in practice to use a certificate obtained from the “Certificates, Identifiers &amp; Profiles” section on developer.apple.com for signing MDM configuration profiles? We would be grateful to hear about any real-world experiences. If the answer to question 2 is yes, which certificate type within “Certificates, Identifiers &amp; Profiles” would be most appropriate for signing configuration profiles? If using certificates from question 2 is not suitable, are there alternative certificate types (other than SSL) that are valid for longer periods (e.g., more than one year) and appropriate for signing MDM configuration profiles? Apple's official documents do not seem to clearly specify what type of certificate should be used to sign MDM configuration profiles. If you know of any helpful documents or resources related to this topic, we would greatly appreciate it if you could share them. Thank you very much for your time and support. We would truly appreciate any advice or guidance you can provide.
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137
Jul ’25