In our app we are running into a few issues with pending purchases staying on receipt indefinitely. These are consumable purchases where we received the purchase succeeded from apple but then something went wrong on our servers to validate and confirm the purchase. At this point the purchase stays on the apple receipt indefinitely or until we confirm it. The problem is there are lots of scenarios where we can't confirm purchases anymore (like a game world expired/banned player/etc). So there's a few things I'd like to know to see how this could be handle correctly. 1- Was the user already charged, and if yes would they ever be refunded if the purchase is not confirmed (some sort of expiry)? 2- Is there a way to cancel this sort of pending transaction directly from the app or backend? 3- If one of these users asked for a refund from apple would this clear the purchase from the receipt? Any information would be greatI couldn't find a lot of info on this topic.

We feel like we're at the end of the long and treacherous process of migrating to StoreKit2. But we've hit a small snag. When testing in the sandbox environment, we've found that if we don't finish a transactions, no subsequent purchase (invoked via call to purchase or the other purchase) will produce the confirmation sheet. Is this the expected behavior? The behavior is observed on iOS26 and 18. Our app will only attempt to finish the transaction if it successfully uploads the receipt to our API. If it fails to do so for whatever reason, the transaction is left unfinished. Whilst the user is informed about this, users will commonly try again. Our concern is that since the confirmation sheet will not be shown again, users will not know they are actually paying again - most certainly not the UX we want to have. We'd much rather have our users be fully aware when they're paying us money. The reason we're choosing not to finish the transaction until our backend has received it and confirmed the receipt to be valid is that the only way the user can get their product is if the server side is aware of this and add more time to the users account. When finishing the transaction via finish immediately after the purchase() call, the confirmation sheet is shown every time after subsequent calls to purchase(). Again, is this the expected behavior both in the sandbox and the production environments? Are we doing something wrong or misusing the product API? We are somewhat stumped because technically, we could get the first confirmation for a product purchase, and then finish it only after an arbitrary amount of calls to purchase() have been made - the user will believe they will have paid only once, but we will receive however much money we can drain from their account - most certainly not the kind of app we want to develop. Please advise and best regards, Emīls

https://developer.apple.com/documentation/appstoreserverapi/get-v2-history-_transactionid I would like to inquire about the detailed triggers for updating receipts in this API specification. Recently, I was using this API with sort=DESCENDING&revoked=false to retrieve the expiration date of the most recent receipt and determine the subscription status. However, for some reason, an old receipt with an earlier expiration date appeared as the first receipt, and I would like to know the reason for this. Can you provide information on what specific events or actions trigger the updating of receipts in this API? Also, regarding https://developer.apple.com/documentation/appstoreserverapi/status, will statuses 3 and 4 not be returned in the response unless the billing grace period is enabled in the App Store?

StoreKit ask to buy should have more data in pending state. When user try to purchase ask to buy, we should get at least transactionID, product itself, and time that user start the request. So we can keep track of the whole transaction flow jwsRepresentation should always available for every state, actually even failing state. And should attach state inside of it. Instead of only available after verified purchase. So we can use transactionID and everything relate to transaction for both waiting for purchase and clearing up the cancel or invalid purchase Currently we only have jwsRepresentation after complete purchase, which is very limited its usage

Hi, In an auto-renewable subscription scenario, I receive a transaction from Product.Purchase and then send the transaction ID (e.g., 500000000738201) to my API server. After receiving the response, I called transaction.finish(). The account has purchased the subscription before and expired. So it's re-subscribe. And then, I received a RESUBSCRIBE notification from Apple’s server to my API server. I noticed a discrepancy where the transaction ID in the notification is decreased by one (e.g., 500000000738200 instead of 500000000738201). I’m wondering why this discrepancy occurs and how it happens. Best regards, RoyHuang

We have in-app purchases live and working fine for standard subscriptions. We also have promotional offers active for existing users (to give existing users a discount as a thank you). Yet, regardless of the user type (existing vs new... we have tested with all types), we get the "Your account is not eligible for this offer" error message when clicking the discounted offer. What is the logic for determining eligibility? I'm trying to debug as it's not clear to me why this message would show up. We are using React Native IAP. In general, how does the eligibility check work? What conditions are being evaluated and compared? And what could break those conditions? I appreciate your help! DDD

I have an app that works by being able to map IAP transactions to a predefined user ID. This means when I consume events from Apple's App Store Server Notifications endpoints I have to do a reverse lookup in order to assign permissions within my app. Workflow: User purchases subscription within the app via IAP. The app persists the subscriptionID from the Apple IAP library in my cloud database (Firestore). Cloud function receives the event from App Store Server Notifications endpoint and looks up the user ID containing the persisted transactionID (with retries to avoid race condition). Question: This workflow works but it seems an improvement would be to allow dev's to append metadata, like the user ID, to the transaction submitted to IAP that we can access within the signedTransactionInfo of the event from the App Store Server Notifications endpoint in order to facilitate a direct lookup of the user document needing it's permissions updated. This would greatly simplify workflows that use non-Apple systems as a source of truth for app permissions. Does this actually exist already? If not, is there a feature request platform?

Some users cannot repurchase a subscription SKU after it has expired. Flow: User previously subscribed. User canceled and the subscription fully expired. After weeks, user reinstalls the app and taps the same SKU. StoreKit does not create a new purchase transaction. Instead, StoreKit always returns the old expired transaction in updatedTransactions. Therefore, the user is permanently unable to purchase the SKU again. We have already tried: Adding payment observer at app launch Calling finishTransaction for all transactions Clearing queue at startup SKReceiptRefreshRequest Server-side verifyReceipt Ensuring subscription is truly expired (not in grace/retry) Not calling restoreCompletedTransactions None of these resolved the issue. StoreKit still only sends the old transaction and never generates a new one. Expected behavior: A new purchase transaction should be created when user taps the expired subscription SKU. Actual behavior: StoreKit repeatedly pushes the old expired transaction, blocking new purchases. We can provide: Some users cannot repurchase a subscription SKU after it has expired. Flow: User previously subscribed. User canceled and the subscription fully expired. After weeks, user reinstalls the app and taps the same SKU. StoreKit does not create a new purchase transaction. Instead, StoreKit always returns the old expired transaction in updatedTransactions. Therefore, the user is permanently unable to purchase the SKU again. We have already tried: Adding payment observer at app launch Calling finishTransaction for all transactions Clearing queue at startup SKReceiptRefreshRequest Server-side verifyReceipt Ensuring subscription is truly expired (not in grace/retry) Not calling restoreCompletedTransactions None of these resolved the issue. StoreKit still only sends the old transaction and never generates a new one. Expected behavior: A new purchase transaction should be created when user taps the expired subscription SKU. Actual behavior: StoreKit repeatedly pushes the old expired transaction, blocking new purchases. We can provide: Affected user’s base64 receipt verifyReceipt full response Transaction logs (transactionIdentifier, original_transaction_id, productIdentifier, state) Please help investigate why StoreKit is not allowing a new subscription purchase. Affected user’s base64 receipt verifyReceipt full response Transaction logs (transactionIdentifier, original_transaction_id, productIdentifier, state) Please help investigate why StoreKit is not allowing a new subscription purchase.

We are experiencing an Unknown Error (error code 0) when testing purchases in the Apple Sandbox environment. The error does not occur every time, but it fails with an Unknown Error in approximately 8 out of 20 attempts. Due to this issue, our app is failing to pass Apple’s review. Issue Details This issue only occurs in the Apple Sandbox environment. After attempting a purchase, the Apple payment API returns SKPaymentTransaction Unknown Error. Returned error code: SKErrorUnknown (error.code 0). This problem is preventing us from conducting proper payment tests and getting approval from Apple. Would it be possible to receive support or any solutions for this issue?

Hi folks, How can I check the URL we have configured for SKAdNetwork install postback requests? Sadly we've lost any record of this via email on our end, and Apple developer support have asked that I reach out via the forums.

Hi Apple Developer Team, I'm looking to confirm some technical details regarding the pre-order flow and App Store receipt handling. Specifically, I have the following questions: Q1: After a user installs an app via pre-order and launches it for the first time, will a valid App Store receipt be available immediately via [[NSBundle mainBundle] appStoreReceiptURL]? Are there any known cases where the receipt might be missing or invalid, requiring a manual refresh (e.g., via SKReceiptRefreshRequest)? Q2: Is the pre-order flow currently supported in the sandbox environment? Specifically, is it possible to simulate pre-ordering an app and installing it in a sandbox or TestFlight environment, in order to test receipt generation and related logic? https://developer.apple.com/documentation/appstorereceipts/responsebody/receipt Q3: The receipt field in the App Store receipt structure is marked as deprecated. Is it still acceptable to use this field for validating receipts? Has Apple announced any timeline or system version in which this field will be fully removed or unsupported?

Trying to test IAP in sandbox. I created the test group and tester accounts. Accepted the invite downloaded the app. Signed into to sandbox in settings with the tester account. In app the purchases are failing and throwing my catch error message product couldn't be found. I decided to test it from settings/ sandbox/ manage/ initiate purchase/ but I've been getting "can't complete transaction. Something went wrong, ant this transaction couldn't be completed. Try again later" since last week. I reached out to dev support over the phone then email and they couldn't or wouldn't provide assistance. I asked my senior at work she took a look at it and confirmed I created the IAP correctly and that my sandbox account could make test purchases in apps she make but couldn't get mine to work. The storekit test work fine in xcode I just don't know what to do now.

My app offers auto renewable subscriptions, I have couple of questions regarding how to model the subscriptions at server side, Is originalTransactionId will ever change for a subscription? Will it stay same in case of subscription upgrade/downgrade/crossgrade? If it changes on product change then how do i keep track that the subscription was a continuous subscription and not a new one? Is the webhook payload contains any identifier of which apple account purchase the subscription? I am having issues maintaining sync between the app account's current subscription and the local apple account's subscription, is there any doc regarding this? Will be really helpful

I'm using code similar to the following to conditionally show the SubscriptionStoreView and the .storeButton(.visible, for: .restorePurchases) modifier is used to allow the user to restore an existing subscription. How can I listen for events that would allow me to close this view once the subscription is restored? The .onInAppPurchaseCompletion closure does not handle this and it also appears that listening for results in Transaction.currentEntitlements also doesn't handle the fact that a subscription is restored. Any guidance on how to determine if the subscription has been restored would be greatly appreciated. Finally, how can this be tested effectively in both TestFlight and in Xcode with the simulator. if subscriptionManager.subscription == .none { SubscriptionStoreView(groupID: "1234567") { SubscriptionMarketingView(transparency: false) .containerBackground(for: .subscriptionStoreFullHeight) { GradientBackground() } } .backgroundStyle(.clear) .storeButton(.visible, for: .restorePurchases) .storeButton(.visible, for: .redeemCode) .onInAppPurchaseCompletion { product, result in Task { await subscriptionManager.entitlements() } } }

I had a two CS from customers that they couldn't buy a cookies(IAP). they got an alert "Purchases in this app are already purchased items." I was wondering if anyone has any similar experiences.

Dear Apple Developer Support Team, I hope you are doing well. We are reaching out to request clarification and guidance regarding the In-App Purchase (IAP) requirements for our upcoming iOS application. Our app offers paid access to digital video content. Each video has a dynamic price determined by our backend based on multiple factors (such as duration, category, and promotions). Additionally, users are allowed to select and purchase multiple videos at the same time, which results in a combined total price that varies per transaction. Challenges we face with IAP on iOS Dynamic pricing: Apple requires IAP products to have static pricing defined in App Store Connect. Our video prices change frequently and cannot be represented by fixed IAP product SKUs. Multiple-item purchases: iOS does not support a single purchase that includes multiple different IAP products. Processing many separate IAP transactions in sequence results in a poor user experience and is likely to cause failures. Product creation limitations: Since our catalog contains many videos with frequently changing prices, it is not feasible to create individual IAP products per video. Given these restrictions, we are unclear how to remain compliant while still providing a functional purchase flow for our users. Question In this scenario, where: video prices are dynamic, users may purchase multiple videos together, and IAP does not support multi-item purchases or dynamic pricing, are we allowed to use Stripe or another external payment provider to handle these purchases? If not, we would appreciate Apple’s guidance on what the recommended and compliant approach would be for apps that must price digital content dynamically and allow bulk purchasing. We want to ensure full compliance with App Store Review Guidelines and would like confirmation on the correct implementation strategy before proceeding. Thank you for your time, and we look forward to your clarification. Kind regards, Muhammad Adnan Koderlabs

In the app we're distributing, we've identified a user where the Get All Subscription Statuses API returns two original transaction IDs in the data response. This user has gone through cancellations and re-subscriptions since their initial purchase. Meanwhile, despite maintaining a continuous subscription, a notification suddenly arrives on the renewal date with original_transaction_id2. +---------------------------+---------------------------+---------------------+ | original_transaction_id | notification_type | subtype | +---------------------------+---------------------------+---------------------+ | original_transaction_id1 | SUBSCRIBED | INITIAL_BUY | ~ Repeated cancellations and re-subscriptions ~ | original_transaction_id1 | SUBSCRIBED | RESUBSCRIBE | | original_transaction_id2 | SUBSCRIBED | INITIAL_BUY | +---------------------------+---------------------------+---------------------+ Although it can be inferred from the interface definition of the API itself that multiple original transaction IDs may be returned, what causes multiple original transaction IDs to be returned? Furthermore, is it possible to reproduce the case where multiple original transaction IDs are returned in the sandbox environment provided by Apple? As for this app, it: Uses subscriptions through in-app purchases. Does not offer upgrades, downgrades, or crossgrades, having only one product. Has never undergone price increases or decreases. Is distributed exclusively in Japan.

Hey guys, somehow I used my real ID(not sandbox test ID) to purchase a non-consumable item in the TestFlight package, no actual payment was made, but this payment record cannot be erased. Even though I know the transaction ID, I cannot initiate a refund like using refundRequestSheet(). Does anyone know how to deal with this, or there is no way to solve it?

I've been stuck with this rejection. Trial button 'greyed out' or non responsive. What they are seeing is my subscriptions not loading into the pay wall. We think its because the subscriptions haven't been reviewed and approved in order for them to populate the pay wall (activating the pay wall so it isn't 'greyed out'. Has anyone had and solved this issue?

💬 Post Content Hello everyone, I’m currently testing In-App Purchases (auto-renewable subscriptions) for my iOS app, and I’m experiencing an issue where the product information cannot be fetched from StoreKit. ❓ Questions For sandbox testing, is it absolutely necessary to submit a new app version for review (with the in-app purchase included)? Or can I test subscriptions without submitting a new build to App Review? Under what conditions does the error IAPError(code: storekit_no_response, source: app_store, message: StoreKit: Failed to get response from platform.) 🧪 What I’ve Tried • Confirmed that the bundle identifier matches the App Store Connect record • Verified that In-App Purchase capability is enabled in Xcode • Ensured the sandbox tester account is logged in (Settings → App Store) • Removed the StoreKit configuration file to use the sandbox environment • Tried both real device and simulator (same error) • Accepted the Paid Apps Agreement in App Store Connect • Products are created but currently not yet submitted for review 🔍 Environment • App type: iOS app built with Flutter (using in_app_purchase plugin) • Build type: Archive build installed via Xcode (Run on device) and testFlight • StoreKit Configuration File: Currently removed (for sandbox test); • Status: Ready to submit in App Store Connect