Explore best practices for creating inclusive apps for users of Apple accessibility features and users from diverse backgrounds.

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Clarification on Color Path Determination in Wallet Provisioning (Green,Yellow, Orange) Path recommendation
Hi, I’ve been reviewing the Apple Wallet provisioning documentation (Getting Started with Apple Pay In-App Provisioning_ Verification_Security_Wallet Extensions )and had a few questions regarding the color path recommendation (Green, Yellow, Orange, Red) returned during the in-app provisioning flow: Who determines the color path—is it Apple directly, the Payment Network Operator (PNO), or both? What criteria are used to determine the color path (e.g., device info, Apple ID reputation, past provisioning attempts)? At what point in the provisioning flow is the color path recommendation received? Is it included in the response after the PKAddPaymentPassRequest is submitted? Is it accessible through any specific property or callback in the delegate method? Additionally, for Orange Path with Reason Code 0G, I understand that in-app verification is not allowed and must be handled via tenured channels (e.g., SMS/email). Can you confirm if this logic still applies for requests initiated from within the issuer's iOS app? Would appreciate any clarification or pointers to related documentation.
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May ’25
VoiceOver is not respecting lang in HTML option
I have an HTML select that has Spanish text in the options. When VoiceOver reads the selected option (unopened), it switches to Spanish as expected. However, when you open the select box and browse through the options, it uses the English voice to read the Spanish text. I have tried adding lang on to the select tag and the option tag but neither helps https://codepen.io/grahamfowles/pen/VYYRxMK
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137
May ’25
FamilyControls API access
I’m requesting access to the Family Controls API for an iOS app currently in development. I’ve submitted the request through the official form here: https://developer.apple.com/contact/request/family-controls-distribution However, after submitting, I receive no confirmation email or support ticket ID. The page only shows a “Thank you for requesting the API” message, and I’m left without a way to track or confirm the request. This entitlement is essential for my app’s functionality, and I need to move forward with development and testing. Can someone from the Apple team please confirm receipt of the request and provide guidance on the next steps or estimated timelines?
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356
May ’25
Seeking API Support for Marking Substrings as Headings in NSTextView for VoiceOver
I'm developing a document editor for macOS using AppKit, which supports structured content such as titles and multiple heading levels—similar to what you see in the Pages app. I'm looking for a way to programmatically mark a specific substring within an NSTextView as a heading, so that VoiceOver can recognize it and announce it appropriately (e.g., by saying “heading” before reading the text). This would be similar in spirit to how NSAccessibilityLinkTextAttribute works for links. Is there an existing accessibility text attribute or recommended approach to achieve this behavior for headings? If not, I’d appreciate any guidance or suggestions on how best to implement this in a VoiceOver-friendly way. Thank you in advance for your help! Best regards,
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107
May ’25
Make Accessibility Focus move to UIPickerView when tapping on UITextField (Full Keyboard Access)
I have a UITextField in my application for entering a state. If I tap on it, a UIPickerView pops up and let's the user select a state (but they can still type too). The issue relates to Full Keyboard Access. If we select the UITextField using an external keyboard, the UIPickerView appears, but in order to get to it the user has to tab through the whole view controller to get to the UIPickerView at the end. What would be nice is to a) move focus directly to the UIPickerView (have it highlighted in blue and scrollable right away with keyboard) or b) make the UIPickerView the next view that's accessible when tabbing over or using the arrow keys. I've tried using: UIAccessibility notifications (both .screenChanged and .layoutChanged, with and without a delay). This ended up only announcing the view, but didn't help with full keyboard access. Making the UIPickerView a first responder when it appears. Attempting to change the accessibilityElements order (but with so many views and views within views, this isn't really a viable option either). Pressing tab + -> (tab and right arrow button) will quickly take the user to the end of the chain of accessibility elements, in other words, to the UIPickerView. But there has to be a cleaner way of just automatically setting the focus to the UIPickerView or making it the next element by pressing the arrow key.
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397
Mar ’25
Accessibility IDs showing up in Accessibility Inspector, but automated testing script is unable to find them
In the app I'm working on, I have a SwiftUI View embedded in a UIKit Storyboard. The SwiftUI View holds a menu with a list of payment tools, and the ForEach loop looks like this: ForEach(self.paymentToolsVM.paymentToolsItems, id: \.self) { paymentTool in Button { navigationCallback(paymentTool.segueID) } label: { PaymentToolsRow(paymentToolName: paymentTool.title, imageName: paymentTool.imageName) .accessibilityElement() .accessibilityIdentifier("Billing_\(paymentTool.title.replacingOccurrences(of: " ", with: ""))") } if paymentTool != self.paymentToolsVM.paymentToolsItems.last { Divider() } } So you can see the accessibility ID is there, and it shows up properly when I open up Accessibility Inspector with the simulator, but the testing script isn't picking up on it, and it doesn't show up when the view is inspected in Appium. I have other SwiftUI views embedded in the UIKit view, and the script picks up the buttons on those, so I'm not sure what's different about this one. If it helps, the script is written in Java with the BDD framework. I can try to get the relevant part of the script if anyone thinks that would be helpful. Otherwise, is there anything else I can try?
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May ’25
ApplePay Merchant Session - Could not create SSL/TLS secure channel issue
As part of apple pay implementation we are trying to create a merchant session by trying to connect to apple endpoint https://apple-pay-gateway-cert.apple.com/paymentservices/startSession. While trying to do so we are facing an error “An error occurred while sending the request. The request was aborted: Could not create SSL/TLS secure channel.” . I call the validation url by passing to a C# .Net Framework 4.8 Web API. The API setups an HttpClient with the Merchant Identity Validation Certificate found in my apple account and calls the validation url passing in the required Json Validation Object. When I call PostAsync() I get an exception with the above error message Code is working successfully on my local machine but facing this issue while deployed on Dev / Model environment for testing. We have used Azure app service for deployment and TLS version 1.2 already present here. We have used the Merchant Identity certificate that was issued and have also checked with networking and infrastructure team to make its not an issue from our side. Does anyone have any other idea what could be causing this error. Thank you, Supriya
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112
Jun ’25
Frames rotated and shifted in landscape for iOS simulator
When I try to get the frames of a AXUIElementRef using AXUIElementCopyAttributeValue(element, (CFStringRef)attribute, &result) the frames are shifted and rotated on the iOS simulator. I get the same frames when using the Accessibility Inspector when the Max is selected as the host. When I switch the host to the iOS simulator the frames are correct. How is the Accessibility Inspector getting the correct frames? And how can I do the same in my app?
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132
Jun ’25
Voice-over mode issues
Added a view controller in the storyboard, added a tableview in this view, and added a cell under the table, when I run the APP to jump to the page, when using the narration function, I find that when I use three fingers to swipe up or down, a sentence will be broadcast in English, I want to no longer change the accessiblity of the cell, when I perform the behavior of swiping up or down with three fingers, Broadcast how Chinese should be implemented.
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Jun ’25
PHPickerViewController No Auto Focus
The issue is, I cannot auto acquire bluetooth keyboard focus in PHPickerViewController after enabling 'Full Keyboard Access' in my IPhone 14 with iOS version 18.3.1. The keyboard focus in PHPickerViewController will show, however, after I tapped on the blank space of the PHPickerViewController. How to make the focus on at the first place then? I'm using UINavigationController and calling setNavigationBarHidden(true, animated: false). Then I use this controller to present PHPickerViewController using some configuration setup below. self.configuration = PHPickerConfiguration() configuration.filter = .any(of: filters) configuration.selectionLimit = selectionLimit if #available(iOS 15.0, *), allowOrdering { configuration.selection = .ordered } configuration.preferredAssetRepresentationMode = .current Finally I set the delegate to PHPickerViewController and call UINavigationController.present(PHPickerViewController, animated: true) to render it. Also I notice animation showing in first video then disappear.
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Mar ’25
Accessibility Traits for Children of a Tab Bar
Hi! I'm working on an application where I'd like VoiceOver to give each element of a tab bar the "Tab" trait. I'm testing this using the Accessibility Inspector. Essentially, I'd like to replicate the behavior of how Safari identifies each of its tabs as a "Tab" (I've attached a photo below). How exactly is this accomplished? I've tried using the .isTabBar trait to designate the child objects as "Tabs", but this doesn't seem to be working and I've struggled to find documentation about this. For additional context, these child items are Buttons, and I would like to have the .isButton trait essentially replaced by something like an .isTab trait. Not sure if this is actually possible or not, but curious how the Accessibility Inspector recognizes this in Safari.
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171
Jun ’25
Apple Developer Program Purchase Not Saving Progress
I’m trying to enroll in the Apple Developer Program as an individual. I’ve gone through the steps on the website and started the purchase process. However, after a couple of days when I return to the site, it doesn’t remember my progress — I have to start the enrollment from scratch every time. Is this expected behavior? Am I missing a step to save my progress or complete the enrollment properly? Any help or guidance would be appreciated. Thank you!
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161
Jun ’25
Unity Apple Plugin Accessibility Voice over issue with focus
I am trying to implement voice over to my game, and have encountered an issue where a static text will take focus of all other interactions. I have a tutorial scene where I have one short "static text" accessibility node, but rest of gameplay is without such. This static text field occupies small part of screen and works fine, but I am not able to click on anything else, including any of my gameplay elements, wherever on the screen I click, it just re-highlights that static text. It there a requirement for all elements to use Accessibility Nodes and can't have mixed setup with some not having them ? How can I get around it? Question number 2: What decides which Accessibility node gets selected when entering a new UI screen, I have multiple buttons and am observing rather random behaviour, every time different button is highlighted first. Question number 3: The plugin documentation mentiones runtime support in play mode, are there any specific steps for this to work as I can't seem to be able to. I have VoiceOver enabled on macOS unity is on macOS (also tried iOS) platform but it doesn't seem to do anything. Note my buttons and label accessibility nodes work correctly on iOS build. Thanks in advance for any help
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Jan ’25
When using UIScrollView and UITextView together, inserting a link causes the following text to disappear.
Since UITextView does not support the zoom function, the zoom function of UITextView with addSubview is used in UIScrollView. However, when I use the link here, the text behind it is missing. Ex) https://appstoreconnect.apple.com/login\nApple Developer Login -> The text “Apple Developer Login” does not appear. If anyone has experienced the same problem as me or knows a solution, please leave a comment. Note) It is working normally in iOS16, but the text behind the link disappears in iOS18. The text is not visible, but you can copy it and paste it to retrieve the missing text.
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245
Feb ’25
Best Way to Navigate to the Top Element Using VoiceOver
I’m currently focused on an element at the bottom of the screen. What is the proper way to quickly navigate to the top element? By default, there’s a four-finger single tap to move to the first element, but should I use the Rotor action instead to focus on the element I need? For example, in the Contacts app while adding a new contact, if I enter a value in a field at the bottom, there’s no quick way to directly save the contact. I have to manually navigate all the way to the top to tap the Done button, which feels a bit inconvenient. Is there a better way to handle this using VoiceOver?
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Mar ’25
The accessibility app keeps opening by itself on my iPhone 12 Pro. Can anyone please help me?
It’s very annoying but on my iPhone 12 Pro I keep getting the accessibility app with the microphone on and it keeps opening the app by itself and it’s a blank screen and every time I close it it just reopens. I don’t know why it keeps doing this, but it drives me crazy. Does anyone know what else to do? I also have the beta iOS 26 but it’s been doing this even with the past update.
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110
Jun ’25
How to Enable Group Navigation Behavior for Custom Views in VoiceOver?
In VoiceOver, when using Group Navigation style, the cursor first focuses on the semantic group. To navigate inside the group, a two-finger swipe (left or right) can be used. This behavior works for default containers like the Navigation Bar, Tab Bar, and Tool Bar. How can I achieve the same behavior for a custom view? I tried setting accessibilityContainerType = .semanticGroup, but it only works for Mac Catalyst. Is there an equivalent approach for iOS?
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416
Mar ’25